Avis clients sur Streak

Un outil très précieux pour comprendre l'intérêt de votre interlocuteur

Avantages :

La simplicité d'installation et la partie data sur des échange 1to1

Inconvénients :

Sur les boucles mails ça devient vite compliqué de suivre et de remonter de la data pertinent

All CRM Systems should be this powerful and easy!

Commentaires : I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Avantages :

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Inconvénients :

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Excellent CRM for Gmail

Commentaires : Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Avantages :

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Inconvénients :

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

My personal view Streak.

Avantages :

Streak is an excellent tool for task management and organization. It is simple to stay on top of important tasks and be productive.

Inconvénients :

I found the user interface to be confusing and unintuitive at times. It took some time to discover the function I need. Moreover, email alerts were not always reliable and arrived late.

Complete disrespect for loyal users (disgusting price increase/cash grab)

Commentaires : It's been fine. The tool works, support is sluggish and sometimes completely unresponsive, requiring follow-ups to get things actioned. Would not trust them.

Avantages :

It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team. Works really well with Gmail.

Inconvénients :

Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide to stop supporting it. On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very loyal customers; a cynical cash grab. We're talking a 34% increase. Just disgusting. Going back and forth with the FOUNDER, he still couldn't understand our point of view. We have now reduced our spend as much as possible ahead of moving away from them to an alternative platform without the Gmail plugin risks. If I were Streak, I'd be selling ASAP before the whole company tanks. Please think about the above before going with Streak, they have no loyalty, nor should their customers.

Perfect startpoint CRM for Gmail

Commentaires : I am very happy. I use it every day, I have several Pipelines that help me see where each client is, or if I need to follow up to try to push the sale.

Avantages :

It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical.

Inconvénients :

Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap.

Rough around the edges

Commentaires : I used Streak to follow acquisition of customers from cold contact to successful contract, and then, in another pipeline, how far along we are in our business relationship. If things would not move for a while, that identified a red flag I would investigate. If it wasn't for the inherent bugginess and general sluggishness of Streak, we would still be using it to this day as its integration with Gmail is just a fantastic idea.

Avantages :

It integrates directly to Gmail, and that alone makes it good. You open your Gmail, like you open it every morning and your CRM is good to go!

Inconvénients :

This thing is riddled with bugs and glitches. Often it would just not load and I would sit staring at a blank screen. Other times, it would load, but would completely choke my processor. A few times, it crashed my browser.

Finally, a easy CRM

Commentaires : Easy, efficient, definitely help to keep me organized

Avantages :

Very flexible. Streak can be as basic or as detailed as needed. I just need something basic but quickly found I can expand its functionality. Their support pages are easy and clear. Video how tos are short sweet and comprehensive

Inconvénients :

No cons yet. Also, if there was a con, I could customize to remove the con

The best multi- dimensional CRM

Commentaires : Streak is a useful tool for businesses that want to manage customer relationships and track the progress of their sales and other processes within a single platform.

Avantages :

It allows users to manage customer interactions, sales pipelines, and other data related to their business within a single platform.

Inconvénients :

Streak may not be suitable for businesses that have a large number of customer interactions and data to manage. The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the needs of larger organizations.

Streak Reviewed

Commentaires : Best in the category of email and sales tracking.

Avantages :

Accuracy of tracked emails and the timings. Timely notifications when receiver views the email provides the ease to track and report data.

Inconvénients :

It gets log out automatically sometimes. That makes it a bit difficult to log in again and use the platform.

Streak Review

Avantages :

The CRM features that helps me with my leads.

Inconvénients :

It could be a lot simpler. Some features are very complex.

A solid CRM that integrates into your daily life

Commentaires : We use Streak to create the whole task flow when starting a project for another company. It is a great tool to see where exactly we are in the integration process and how far along we are with each company we work with. It works well, and is reasonably priced. My favourite part is that it integrates into Gmail which makes it extremely convenient. Streak does not come without issues, but they are minor and not too bothersome.

Avantages :

It sits right there, in your Gmail inbox, ready to spring into action when you need it. Streak is an ingenious way to deal with CRM and is easy to remember to deal with, as your email is always open anyway. No need to switch tabs or use multiple different solutions for one task.

Inconvénients :

There were a few issues I found with Streak. Sometimes it takes ages to load and when I'm trying to follow up on an email, write a note for my team, and have three more tasks sitting in my head, the last thing I need is for my CRM to freeze out for 30 seconds. The other thing I noticed is that, every time I would load any other email address in the same browser, Streak would send me a notification that it should be enabled. It would be great if the Chrome extension would recognize which email address is open and not bother me when it is not the one that it should be managing.

Streak is awesome and the best in class for email integrated CRM.

Commentaires : Overall experience has been great and it has been a life saver. A lot could be improved though like automating the workflow of adding leads from emails, auto reminding about contacting leads. Streak has features on the free version, which no other crm has (in our knowledge) llike mail merge for your leads, magic columns, clean interface needing very little training, email integrated. Its a blessing!

Avantages :

Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail. It has a clean excel like interface & they developed an App and gave it in free version very early on. It is something every self employed must use and can use. It is a no brainer, goto CRM, compared to all other CRMs out there. We evaluated many CRMs 10 years back, when we first started with Streak.

Inconvénients :

For a small company to get onto the paid version, the starting plan is a little expensive for small team. They should make it cheap for upto 3 employees, so a lot more small companies can afford it. They limit upto 50 boxes for leads on free version, that is a little too less, because not all leads are able to convert. With a little ads, you actually get a lot of leads, so a minute of 100 leads should be allowed. Also on the free plan, they don't allow you to share the pipeline with someone above 50 leads, they should allow to share with tleast 1 employee so that it doesn't cripple a small biz and they dont' go hunting for a new crm. Streak doesn't have good videos to boot-up a new customer quickly.

Streak CRM has completely simplified all aspects of Event Management for my Banquet department.

Avantages :

I've worked in large hotels that have full and dedicated Catering programs to handle bookings. The hotel I'm working at ran all their banquets using a manual system. Well, I had to change that right away, so I started using everything Google to get a rudimentary system up and running. Then, just by chance, I found Streak CRM in the chrome store and downloaded it. When I had it up and running in Gmail, I noticed they had a pre-defined pipeline for Event Planning. I was sold. Everything I designed in Google Drive integrates into Streak Boxes. All correspondences to conveners have all the email threads, documents, contracts, and catering details are all right there and handy in each Streak Box View. The design team for Streak CRM is very active. Since I've been using Streak for the past 2 years, there have been many upgrades and additional tools added to Streak that just makes it all that more powerful.

Inconvénients :

Streak integrates nicely with Google Drive or G-Suite, but its integration with Google Calendar could use some improvement - for example, I use a separate calendar for each meeting and banquet rooms for booking. When I create a new box in Streak I can send that information to a Streak Calendar. It would be nice to be able to assign specific calendars to send information to from Streak.

Best tool for Sales, HR and Marketing when team works with Gmail

Avantages :

*Business features while tracking email you can see who has opened it and react fast and surprise a customer or a person you work with. Makes work very comfortable *Integration Streak is tightly integrated within Gmail account and creates its own tab where you can have a personal CRM view * Contacts and additional features Streak has a great way of associating each contact with a specific deal (box) which makes it easy to use gmail for sales. For example, I can easily message all people related to the issue without ever searching for the addresses. *Functionality of Streak is incredible it has everything You can do mass mail check if people saw your email and track when and how it has been opened.

Inconvénients :

In terms of functionality It can be a bit faster. Also, I believe, Streak team will work regarding more customization and create more options for users to adjust the plugin to the needs of the company UI needs some work. It does not seem welcoming and even if it has all the features, some user might just get confused.

Streak is simply the crm you will actually use.

Avantages :

Streak integrate seamless in your gmail and is just up to you to decide how deeply use it in your daily routine as a sales manager but also as press officer or any job that involve contacting many people and converting leads in clients or action. You can simply use the mail merge function in few click, or the addicting notify about who where and when has seen your email, so you can manage rational followups. Super easy import export from google sheet so in minutes you can have a draft of a database and import it to sens merge mail with personalization...and many other amazing features that anyway never make the system complex: you just remain on your gmail, sharing contacts, prospects and all useful information and marketing "to does" like alert recall follow up and snippet of your sales email with the entire team. Excellent free version but absolutely worth payed version.

Inconvénients :

Maybe is my fault but a better integration or sync between gmail contact and pipeline's persons is possibile

It makes gmail a really strong solution for a small business

Avantages :

I have used CRM in different guises for years. When I started my own business I looked around and tried many different packages. The trouble with many of them is they didn't work natively in my Gmail package. Streak works within Gmail so I don't have to think too hard. It simple to associate emails to any contact/prospect and find them if I ever need to. I can sort out my inbox within a few minutes which means I never have more than one screen of emails at any one time. The ability to archive emails and find them easily makes Streak a really productive tool.

Inconvénients :

I'd like the ability to associate an email with multiple contacts/prospects. It's a wish rather than a need as I've used the free version successfully for more than 2 years and would hate to be without it!

How Gmail should be for everyone

Commentaires : I can't imagine gmail without streak. I use the features daily and they improve my workflow immensely. Their support team is great.

Avantages :

The features here are so, so smart that Gmail is now adopting some of them for all. Snooze for instance. I use snippets for everything I have multiple piplines - they are flexible and intuitive to use - you could be planning a wedding or getting angel investors or in our case- matching landowners with local farmers. I am the only one (of two employees) who uses Streak but if I was in a team environment I would prize that feature. Bottom line: Gmail is the best email and Streak makes it even better

Inconvénients :

It sometimes signs out and I have to re-sign in to my gmail to make it work. I have spent no time trying to fix this and I'm sure it is simple to do.

What would I do without Streak?

Commentaires : The biggest benefit is being able to schedule an email reminder weeks or months out -- about something I need to take care of at some later date. I'm able to then put that thing out of my mind, freeing up space for things I need to deal with sooner.

Avantages :

The biggest value I get from Streak is to schedule emails to re-appear in my inbox at a later scheduled time. I use this feature for all sorts of reasons: 1. to remind myself to check in on tasks I've delegated, or questions I've asked that haven't yet been answered 2. To procastinate emails I don't want to deal with right away -- but still practicing "inbox zero" 3. I'm in fundraising and make a lot of "asks" by email. They often don't get a response, and I have to remind the recipient that I'm waiting for a response. With Streak I'm able to schedule regular check-ins, and can put the request out of my mind, knowing that Streak will take care of it for me.

Inconvénients :

I do get errors from time to time ("Streak failed") and the error reports don't give me sufficient information to track down what happened.

UX and Spam

Commentaires : In terms of automation, it has been good, for spam, pretty bad. Basically, there's a tradeoff with this.

Avantages :

There is a huge amount of automation involved which can take over for email marketing and has been pretty useful in that sense.

Inconvénients :

The rate at which domain gets spammed via this tool is very high as compared to other tools, it has been a pain for my org particularly.

A colorful, simple and helpful CRM. Put your info in boxes, your boxes in pipelines and that's it.

Commentaires : It's cheap, it has lots of integration with other software, and it helped us to get quality control over the sales department and customer support.

Avantages :

Easy to use and has a lot of integration features that help us track everything. Track your information on the stages you want and make the followup. Its customized permissions allow to share the content, clients, and pipelines with the people we want it to. You can give very customized permission to all your workers, for some of them or create your own private pipelines and your data will be protected. I also like the easy database creation, just from a spreadsheet and import it to the CRM. Very simple.

Inconvénients :

Bugs and fixes and bugs again. It tends to get some bugs, even though they solve it really quick, it gets a bit of annoying. Sometimes the interface gets slow, so you need a proper laptop or PC to use it. It looks really messy at first and the interface its so colorful, it looks like a unicorn made it, but you tend to get used to it.

Great software for high-performing teams. Helps to move e-mail management to the next level.

Commentaires : As mentioned before, much time saved and more control on the incoming e-mails.

Avantages :

Chrome full integration. Good support. Compatibility and full integration with many other management software via Zapier helps to automate many daily activities and saves much time.

Inconvénients :

The app is VERY comprehensive and provides a full CRM support directly via Gmail and Chrome. When used only for project and e-mail management, not using many other CRM tools provided in the app, the corporate plan is too expensive and other intermediate plan would be more than welcome (eg. free features + taks support, call logs and meeting notes). The difference between free and corporate pricing plan is huge but not for all.

An easy to use CRM in your inbox

Commentaires : Easy e-mail tracking and customer/project tracking right from my Gmail inbox.

Avantages :

I love that this is integrated with my Gmail inbox so I don't have yet another screen open on my computer and have to remember yet another login. It is easy to sort, add notes and track everything using the Chrome extension. The new add-on for Gsuite is ok but very limited in features. There are mobile apps that are nice but so far you need to be using it in Chrome to get the full features. I found customer service to be friendly and quick to reply.

Inconvénients :

I don't like being limited to using Chrome, while this is my favorite browser, I had some problems with it recently and I had to use another browser for a week, this meant that during this period I was limited to the GSuite add ons and mobile apps which don't have the full features that the Chrome extension does. I would love to see an extension for Edge or simply expand the apps to tap into all of the features.

Too Much Expansive for the value

Avantages :

fast deploy API you can personalize pipeline

Inconvénients :

Support slow. Week to have a solutions.

Without Streak I would not be organized!

Commentaires : Overall, my view on the Streak software is: AMAZING! I use it everyday and will continue to so.

Avantages :

Best features of Streak are utilizing different stages within the software to keep you up to date. I can't image working without this platform anymore and don't know why I didn't sooner. Now I can log into Streak and see my emails and documents linked to each customer without having to search thorough emails anymore! I also really like the task feature, which helps me keep me keep track of what my employees are doing and automatically reminds them.

Inconvénients :

Within the pipeline on Streak you can not create sub-pipelines. Sometimes I have a project that needs multiple pipelines and I have to create seperate pipelines.