Avis clients sur iSpring Suite

4,6 (1 377) Écrivez votre avis !

En savoir plus sur iSpring Suite

Boîte à outils auteur eLearning tout-en-un basée sur PowerPoint. Créez des cours interactifs et collaborez à des projets en équipe.

En savoir plus sur iSpring Suite

Avantages :

The ease that it works with Powerpoint to help create e-Learning Courses. This helped create another revenue source for our business.

Inconvénients :

I struggled uploading for hours because it was defaulted to that tab and i did not realize that I had to switch to iSpring Space.

iSpring Suite - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,9
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

iSpring Suite a reçu une note globale de 4,6 étoiles sur 5 d'après 1 377 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 377)

Alain G.
Digital Learning Designer (France)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent outil-auteur, excellent support

5,0 il y a 2 ans

Avantages :

iSpring Suite Max offre une panoplie d’outils pour réaliser des formations à formats variés : modules linéaires, modules à embranchements, vidéos de cours, screencast, pages html interactives (microlearning), e-book, entres autres, avec un outil Quiz puissant. Cette polyvalence permet d’accroître la flexibilité de la conception et l’adaptation aux besoins des apprenants. La compatibilité d’iSpring Suite Max avec la majorité des LMS est tout simplement impressionnante. La bibliothèque de personnages et de diapositives a été considérablement enrichie. Le travail collaboratif est désormais possible et ouvre de nouveaux horizons dans le domaine du télétravail. Quant au support, il reste exceptionnel tant sur le plan technique que sur le plan de la relation humaine.

Inconvénients :

Il est à souhaiter qu’iSpring puisse offrir prochainement une plus grande diversité de quiz dans iSpring Space. Pour l’heure, il n’en existe que trois types. La possibilité d’utiliser des cartes à retourner et des listes de cases à cocher, par exemple, serait la bienvenue. Il faut rappeler enfin qu’une bonne maîtrise de PowerPoint et une connaissance du design visuel semblent indispensables pour bénéficier pleinement des fonctionnalités d’iSpring Suite Max.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hello Alain, Thank you tons for such a detailed and sincere review of iSpring products and service. We are extremely happy to hear that you are happy with the feature set that iSpring contains. As per your feature requests, I will be happy to forward it up the chain - thank you!

Hugues A.
Formateur (France)
Formation professionnelle et coaching, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Le service support est au top

5,0 il y a 2 ans

Commentaires : J'utilise Ispring pour créer des formations à distance.

Avantages :

Facilité d'utilisation donc prise en main rapide. J'apprécie surtout le service après vente. Même si la question vous semble insoluble il trouve la solution. A l'écoute et réactif.

Inconvénients :

La suite 10 n'est pas en français mais normalement c'est pour bientôt.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hi Hugues, Thank you for sharing your thoughts about iSpring products and service! We very much appreciate it. Keep up the great work :)

Cédric C.
Animateur (France)
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Utilisateur occasionnel

5,0 il y a 10 mois

Avantages :

Permet de transformer facilement des powerpoint en html avec mot de passe

Inconvénients :

Les fonctionnalités n'évoluent pas trop sur ce que l'on utiliser

Réponse de l'équipe de iSpring Solutions

il y a 9 mois

Hi Cédric, Thanks a lot for sharing your thoughts about iSpring product. We very much appreciate it. It's nice to hear that iSpring's been working great for you so far. Keep up the great work!

Sarah G.
Daoust University coordinator (Belgique)
Ressources humaines, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Evaluation

4,0 il y a 2 ans

Commentaires : Réalisation de contenu de formation

Avantages :

Toutes les fonctionnalités possibles pour faire du PPT un e-learning interactif

Inconvénients :

L'utilisation n'est pas si facile quand on ne connait pas du tout l'outils Assez lent quand c'est enregistré sur le serveur professionnel

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hi Sarah, Thank you so much for sharing your thoughts about iSpring with the Capterra audience. We very much appreciate it! Hope it keeps serving you well! :) In case you have any questions, please send them to support@ispring.com. Also you are more than welcome to check out the support section on our website that has lots of helpful materials: https://www.ispringsolutions.com/support

Omar H.
Formateur (France)
Services financiers, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Utilisation Ispring

4,0 il y a 4 mois

Commentaires : Outil pratique et innovant.

Avantages :

Possibilité d'ajouter sur power point, des scénario de vente.

Inconvénients :

A ce jour pas d'avis négatif sur l'utilisation de ce produit.

Réponse de l'équipe de iSpring Solutions

il y a 3 mois

Hello Omar, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. It's great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum and ask you questions there: https://community.ispringsolutions.com/ Hope iSpring Suite keeps serving you well :)

Sandrine D.
facilitator (France)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

a propos de l'aide en ligne

4,0 il y a 2 ans

Avantages :

J'apprécie particulierement la rapidité de l'assistance en ligne en cas de problème

Inconvénients :

Il n'est pas toujours simple de tout comprendre en anglais sur le site

Réponse de l'équipe de iSpring Solutions

l’année dernière

Hello Sandrine, Thanks a lot for sharing your thoughts about iSpring products and service. It's nice to hear that iSpring's been working great for you so far. As per your Cons, we do have a website in Spanish: https://www.ispring.es/ Hope that helps!

Faith M.
Faith M.
Writer (Afrique du Sud)
Utilisateur LinkedIn vérifié
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Brilliant but expensive

5,0 le mois dernier Nouveau

Commentaires : I really enjoyed the 30-day trial. My biggest need was recording voiceovers over the course and iSpring easily delivered that and more.

Avantages :

It is literally the easiest and most convenient software to create online courses, however, it will break the bank (it's very expensive). I do understand why the price is that high. After all, all the features one needs are packed into one software (including creating voiceovers for your course). It is so convenient and easy to use.

Inconvénients :

Obviously the price. It is mind-boggling when the price is converted into my local currency; it costs the average salary of a teacher!

Tijana D.
CEO (Bosnie-Herzégovine)
E-learning, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

All you need is iSpring

5,0 il y a 4 semaines Nouveau

Commentaires : It is easy to use, had loads of question options that can be combined in a high quality test. The Powerpoint provides design set up as I like it and the quizzes can be modelled in the same manner. I do not have to learn about it all , I just manage to figure out everthying as I do it. If I need some help, customer support is there in minutes or hours.

Avantages :

I like the fact that is implemented in my PowerPoint, that is actually a tool I am used to using and have experience with. The perfect thing for my buisness is that I can combine theory and practise all in one presentation an in that manner provide my clients with full learning experionece.

Inconvénients :

There is nothing I do not like, I just got confuses when I was publish different versions of one presenation and wasn't sure what should I leave, what I can erase etc.

Ankita G.
Clinical Director (Inde)
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Basic but easy to use platform

3,0 il y a 4 semaines Nouveau

Avantages :

Easy to use, value for money. Customer support team is quite responsive.

Inconvénients :

The tool though is quite basic as compared to some of the other tools existing in the market, at present.

Marieke V.
Education Program Manager (Pays-Bas)
Appareils médicaux, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great support

5,0 il y a 2 mois

Commentaires : We have used multiple versions in our company and hardly ever have any issues. In our last issue we had great continuous support, and fast too.

Avantages :

It takes some getting used to but when you know what to do, it's very easy to use with a lot of options - it has almost everything to create interactive courses.

Inconvénients :

It's tough to share items and without zipping it will not store as a packaged course - so when IT transferred all our files from C: overnight, all my courses (that weren't in backup yet) were torn apart. You HVE to keep this in mind or start using the iSpring Share option.

Alternatives envisagées : Articulate 360

Pourquoi passer à iSpring Suite : Know the product and not many differences in either price or functionalities.

Scott W.
Instructional Design (Irlande)
E-learning, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software and exceptional customer service

4,0 il y a 2 semaines Nouveau

Commentaires : I've had a decent experience with iSpring, especially it's customer service which is very quick and helpful. I find the software has got a bit limiting recently when I want to do anything advanced.

Avantages :

I like how well it integrates into PowerPoint and it is easy to create quizzes and interactions

Inconvénients :

It's extremely buggy in places. For example the structure of the folder beside the PowerPoint file. If you change the PowerPoint file name, it will break the project. Sometimes the project breaks for no reason and the asset files delete themselves. I don't like how alike it is to Articulate Storyline. It doesn't have many unique selling points to Storyline

Martin F.
Martin F.
Ausbilder und Inhaber (Suisse)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Umfangreiches, intuitives Autoren-Tool

5,0 le mois dernier Nouveau

Avantages :

Das bereits sehr gut bekannte MS PowerPoint dient als Grundlage für die Entwicklung der verschiedenen E-Learning-Lehrmittel. Viele Anwendungen sind intuitiv zu bedienen.

Inconvénients :

Aktuell kann ich keine Nachteile nennen.

Zoé F.
Zoé F.
Training coordinator (France)
Utilisateur LinkedIn vérifié
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Review for iSpring Suite 10 and iSpring Learn

4,0 il y a 2 semaines Nouveau

Commentaires : iSpring Suite is adapted to our needs and level of expertise when it comes to course authoring.
iSpring Learn matches our expectations and is sufficient for our current training activity.

Avantages :

iSpring Suite is very easy to use as an e-learning authoring tool (PowerPoint extension is a real asset). iSpring Learn is an intuitive LMS, but I would recommend the newest version for a better experience as a user and an administrator (way more performant to manage users enrollment and courses and for activity reporting).

Inconvénients :

Some parameters are redundant between iSpring Suite (publishing options) and iSpring Learn (course settings). That leaded us to some misunderstanding, but the support team is very reactive and always available to answer our questions and help us make the better use of their solutions. iSpring Learn is a LMS designed for internal trainings, not optimum for customers.

Alex F.
Assistant HR Manager (É.-U.)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Absolutely fantastic product that is amazingly and easily user-friendly!

5,0 le mois dernier Nouveau

Commentaires : Our experience with iSpring has been fantastic. We are really thankful to have found this program and the support team and individuals that we've interacted with have been so phenomenal in helping us with our inquiries.

Avantages :

iSpring is very easy to use, the tech support is extremely helpful and quick, and there are many different resources online that help you to learn everything quickly.

Inconvénients :

None that I can think of as iSpring is performing really well for us currently.

Gurjeet G.
IT Consultant (Canada)
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Product Functionality

5,0 il y a 7 jours Nouveau

Avantages :

We use iSpring Converter Pro and, find it very useful and convenient to fulfil our needs. The technical support is available all the time, and easy to approach it using live chat.

Inconvénients :

Sometimes, the preview results and the actual conversion results are different in Converter Pro. It is a time-consuming process to make changes in the PPT to get the desired results.

Edward L.
President (É.-U.)
Produits chimiques, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

iSpring Suite

5,0 il y a 2 semaines Nouveau

Commentaires : Turns out animated PowerPoint presentations are well suited for courseware we are developing. Functionally speaking, iSpring Suites picks up where Microsoft left off. Throughout the free trial phase, and through early deployment, I have to say of iSpring support that I have encountered nothing like it, with the possible exception of the GoDaddy support team, who are legendary.

Avantages :

The feature set is well matched with our courseware needs.

Inconvénients :

I am new to it, but so far, there is nothing I don't like about this software.

Csaba D.
Consultant (R.-U.)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The most user friendly solution for creating interactive online courses

5,0 il y a 11 mois

Commentaires : I love this software and the customer service, so despite I don't actually use all functionality (not collaborating and not using the cloud space offered) I am still happy to subscribe to the suit max.
This is the most intuitive and easy to use course authoring software perfectly integrated in Microsoft PowerPoint.

Avantages :

Its perfect integration with PowePoint makes the creation of an interactive online lecture easy and a joy. Compared to other products, the learning curve for iSpring is days rather than months. It's under interface is extremely intuitive, the functionality is near complete - hard to find any other option which might be necessary. The customer service is brilliant, responsive and supportive.

Inconvénients :

I think that some functionality is not necessarily needed for a single author (like collaboration) and some might not be worth the annual subscription (content library). It is unfortunate that even with a lifetime licence, I cannot get regular maintenance updates without subscribing to the full package. It would be a bit better if subscription options could be better optimized for individual needs.

Alternatives envisagées : Adobe Captivate Prime

Pourquoi passer à iSpring Suite : PowerPoint integration and ease of use, offered all functionality I needed

Réponse de l'équipe de iSpring Solutions

il y a 11 mois

Hi Csaba, Thank you so much for reviewing iSpring here on Capterra! We appreciate it tons. It's nice to hear that iSpring's been working great for you so far. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Hope iSpring keeps serving you well :)

Vincent C.
Director (Afrique du Sud)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Total elearning experience in a Box

5,0 l’année dernière

Commentaires : I have been suing the iSpring range of software for 6 years now and have been impressed with the way in which iSpring continues to add new features and enhance the products. The stability as a standalone product and the integration into Microsoft PowerPoint is something that iSpring can be proud of.

Avantages :

It is an all encompassing, seamlessly integrated product with all the features to create and deliver eLearning Solutions.

Inconvénients :

Would be great to be able to comment on each slide in iSpring Space when doing quality Assurance with team members.

Alternatives envisagées : Articulate 360

Pourquoi passer à iSpring Suite : The fact that it has an LMS and a Publishing Suite. The ease of use within PowerPoint was the deciding point as the level f expertise required to get an employee trained to use iSpring Suite is minimal. One can then concentrate on the more advanced features in order to get a team fully functional to produce awesome courses.

Réponse de l'équipe de iSpring Solutions

l’année dernière

Hello Vincent, Thank you very much for posting your detailed review here on Capterra. We appreciate it tons! As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. Hope iSpring keeps serving you well :)

Brian R.
CASINO MANAGER (É.-U.)
Jeux d’argent et casinos, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

iSpring Max Suite fit my needs perfectly

4,0 l’année dernière

Commentaires : Installing and using iSpring Suite Max was super easy. Since I was under a tight deadline and had miserable results using Adobe Presenter, I was pretty desperate. I found iSpring through internet reviews and download the free trial. Using the trail, I had my course complete and published (with the free trial banner) very quickly and it looked great. I immediately bought the Max package and re-published to remove the banner.

Avantages :

iSpring Suite makes converting my PowerPoint training programs into SCORM compliant courses that can be uploaded to our LMS. It enabled me to convert all of the compliance training i used to hold live classes for to online courses. Due to COVID-19 and safety considerations, our company is migrating all of our training online. Best of all is the amazing 24-hour support. Several times I got stuck on how to accomplish something I wanted to do. I was able to get chat help that was friendly, patient, thorough and always resulted in getting my task accomplished. ISpring has the best support of any software product I've ever used and I've used a lot. That alone will cause me to recommend it.

Inconvénients :

The program is fairly intuitive once you get the hang of it. The only problems I had related to the quizzes. When I first started using it, I didn't realize to be careful you are on the slide in PowerPoint where you want a quiz to be, before you click the Quiz app. If you want to go to your quiz for some reason and your PowerPoint is on a different slide it ties to create an new slide. Also I work at home and in my office. I learned quickly that if you don't package all the files into one folder, when you open you presentation on a different computer and try to access the quiz, iSpring can't find it. It would be helpful if the quizzes 'stuck' embedded to the file. 1. It took a few botched

Alternatives envisagées : Adobe Captivate Prime

Pourquoi choisir iSpring Suite : The SCORM files it was producing were not working correctly on the ADP LMS platform. The courses would publish and users could view, but the reporting as often missing. I do a lot of compliance training so documentation is critical. Also the quiz module was very difficult to use and the results were not esthetically pleasing. Questions and answers would appear in random places on the slide. I would have to spend hours formatting each quiz slide to make it presentable. Then if I had to open the quiz manager again, it would jumble everything again when I closed it.

Pourquoi passer à iSpring Suite : Pricing, ease of use, support

Réponse de l'équipe de iSpring Solutions

l’année dernière

Hello Brian, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's wonderful to hear that iSpring fits your needs just perfectly. Hope it keeps serving you well :) Keep up the great work!

Alan W.
National Field Trainer (É.-U.)
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outstanding customer service and quick to learn!

4,0 l’année dernière

Commentaires : Overall this is a solid product with amazing customer support. I love the quick access to chat that allows me to get answers to questions, in the middle of the night or on weekends, or just in the middle of the day. They have been very available and usually I get a very quick solution to any problem I may have. They have tons of very quick YouTube videos you can use as reference and they are up-to-date and very well done. I have actually churned out a complete course in a day, which I was never able to do in my previous software, and it would run on a desktop, laptop, tablet or phone without me having to configure anything!

Avantages :

Very easy to start developing and launching learning since the base product is PowerPoint but they have adapted quizes, interactions and some really nice add-on features that help you turn out very effective and interactive learning courses.

Inconvénients :

The inability to link quizzes in a course to get an overall final score. I also did not like that I can't create variables that I can assign values, and then use them in either text, or calculations, or whatever else I needed.

Réponse de l'équipe de iSpring Solutions

l’année dernière

Hi Alan, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your Cons, could you please wrap it as a feature request and send more details to support@ispring.com? Thank you and keep up the great work!

Ken J.
Principle eLearning Consultant (R.-U.)
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

iSpring - Classroom to Rapid eLearning

5,0 il y a 2 ans

Commentaires : My overall experience with iSpring is that it is a great tool for rapidly developing eLearning content, which is essential in these changing times where classroom-based course are rapidly want to move into digital learning.
The software caters for your individual level of expertise helping new developers to quickly publish their content, through to advanced, experienced developers to make the content sing and dance. Great product and would recommend it to anyone.

Avantages :

Level of integration with PowerPoint, capturing all the functionlity, from animations and sequencing to triggers and interactivity. My clients can be comfortable in the knowledge that they have a futureproof master file (in the form of PowerPoint), which they can easily find alternative developers to continue the good work. It also means they don't have to unravel their courses from a dedicated platform should they make the choice to switch. The functionality built into Quizmaker, offers most of the question types you could realistically use. The HTML5 publishing format is seemless with all the devices and browser that I have come across.

Inconvénients :

You have to be very careful about names and file paths, because it can easily get confused and then potentially delete the quiz files.

Alternatives envisagées : Adobe Captivate et Articulate 360

Pourquoi choisir iSpring Suite : PowerPoint, software UX, ease of use, flexiblity and futureproofing.

Pourquoi passer à iSpring Suite : Less complicated than the other two. It has stayed true to keeping PowerPoint as the base authoring tool. It has the potential, in the right hands to be much more powerful and fit for purpose than built-in LMS authoring solutions.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hello Ken, Thank you very much for reviewing iSpring here on Capterra! It's extremely amazing to hear that you are so confident in iSpring tool that you'd recommend it to anyone :) We hope iSpring keeps serving you well. If any questions come up, please shoot a message to support@ispring.com - our specialists are always at your service!

Jo S.
retired (Suisse)
E-learning, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

easy to use on all devices

5,0 il y a 2 ans

Commentaires : Besides the heavy prizing for occasinal use iSpring is fully professional for creating e-learning content, easy to use and very easy to learn. Only the management of earlier produced questions and quiz content is not yjet fully understood - I somehow can't trace, where questions and quizzes are saved in which kind of files. Only this management of already produced content and one only type of question I miss in iSpring. The badly needed question would be one, where I can have picture in the background and place any windows in the foreground to be filled in (eg to simulate working over of a form or graph ore formula.

Avantages :

Much learning content was developped in any version of powerpoint. Due to iSpring solutions it was easy to reactivate these contents and to have them userfriendly aveliable for any device on a server. Really no headche with lenght and with of any devices in use, just publish the powerpoint with 4 clicks into the www. The upgrade of powerpoint content by including rated questions and tests with the iSpring testing tool added much didactional value. I on't make use of the iSpring server, I run the content on my homepage only.

Inconvénients :

For my use of only 20% of the capacity of iSpring (interactive quizzes & ppt-slide publication for any device) I would like to pay less and only for the features I really use ore only the minimal time in a month, I am using this software. As a retired teacher I get an educational reduction on the full prize, but this is still quite a financial expense in the budget of an old man, whose quizzes and learning slides are for free for all students.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hi Jo, Thanks a lot for reviewing iSpring here on Capterra! It's nice to hear that you are happy with the solution. Hope iSpring keeps serving you well! As per your Cons, please contact our tech support: support@ispring.com. One of our specialists will be happy to assist you!

Shane C.
MarCom Manager (É.-U.)
Équipement et fournitures de bureau, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Full Set of Features to Create Custom Online Courses

4,0 il y a 2 ans

Commentaires : We have found iSpring to be very helpful in our goals to provide professional training tools to our dealer members. It is our goal to eventually have about 20 educational courses available for them to use whenever they need them. So far, the feedback from our members has been very positive, so we look forward to continuing our use of the iSpring software.

Avantages :

It was easy to setup an iSpring account for our association. Though we only have a few employees, we represent a much larger collection of individual member companies. We are using iSpring to help those member companies hire and train their new employees for sales and service positions. There are plenty of features available in iSpring to help us draft, edit and publish professional looking online courses with animation, audio and testing functions, plus options for custom reports, completion certificates. If you are familiar with PowerPoint, you should have no problem at all with mastering the iSpring suite.

Inconvénients :

Sadly, there have been an ongoing list of things that makes iSpring buggy at times. Some are just things we needed that were not already part of the original solution (like setting up multiple organization admins for each of our member companies), or things we experienced as we began using it more often (like audio capture that was inconsistent in quality). Most of these things were solved with some software fixes by the iSpring support team, while for others, we were given temporary workarounds that sufficed. There are still a number of open issues pending resolution in forthcoming updates, but I expect that the iSpring team is working on them based on the priority level across all their customers.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hello Shane, Thank so very much for publishing your detailed review about iSpring products (I assumed that you use iSpring LMS as well, please correct me if I am wrong) and service :) Also I'd like to thank you on behalf of the whole iSpring team for helping us to make our products even better by submitting your feature requests! Keep up the great work and hope that iSpring keeps serving you well as well !

Burt M.
VP Sales (É.-U.)
Produits chimiques, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Can not live without ISpring

5,0 il y a 2 ans

Commentaires : Amazing

Avantages :

This is the most amazing help mate to produce stunning presentations with a "WOW Factor" that keeps the audience attentive and eyes wide open. PowerPoint by itself is boring, dull and quite frankly worthless unless you have ISpring attached too it. Before I purchased this add-in, I found or should I say heard a lot of snoring in our audience. Now with ISpring, all eyes and ears are alive and clapping. I like to take the credit for this but the credit should go to the ISpring add-in. Thank you so much and by the way, I have never had such great and immediate support as I get from ISpring. Support is important to our company as we are fast-paced. I needed additional activation on a crashed desktop with a reinstall and within 5 minutes [SENSITIVE CONTENT HIDDEN] at 2:27 AM had me up and running post-haste. If only the Microsoft and Adobe support was like ISpring, the world would be a much easy place to complete project. Thank You So Much ISpring

Inconvénients :

There is not a thing missing that I can think of. ISpring does it all.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hi Burt, Thank YOU so much for such kind words about iSpring products and service...This means the world to us! What else can we say, we'll try to keep that bar high for all the iSpringers out there! :) And you, please keep creating better content for all the learners!

Taylor S.
president (É.-U.)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Software for Online Training Business

4,0 il y a 2 ans

Commentaires : I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months.
Customer support is one of the best I have experienced in many years of software use. Customer support issues come up when Google or Microsoft make changes that iSpring product have to adapt to. Great support personnel - available, smart, friendly, followup, etc.

Avantages :

Ability to prepare and publish great tutorials using PowerPoint as the basis is terrific. User interface is intuitive and comprehensive. Results are high quality and attractive. Quiz development and deployment is also very easy and comprehensive. The wide range of interactive questions that can be achieved is impressive. Quizzes are attractive in appearance and offer great options for how they perform. Output of both quizzes and tutorials are excellent for both desktop and mobile devices across both Android and Apple devices.

Inconvénients :

I now have a library of over 100 quizzes and tutorials. There is no easy ability to Search for a text string in these source files if I need to repair an error reported to me by my students.

Alternatives envisagées : Blackboard Learn, Lessonly, Moodle, Adobe Captivate, CANVAS, Articulate 360 et Trakstar Learn

Pourquoi passer à iSpring Suite : Ease of use. PowerPoint based. No Flash, HTML5 supported. Easy to deploy on both desktop and mobile platforms. Runs well on both Android and Apple devices.

Réponse de l'équipe de iSpring Solutions

il y a 2 ans

Hi Taylor, Thank you so much for sharing your story about using iSpring. We are extremely happy to hear that it works well for your needs and hope that it keeps serving well. We are also glad that you are satisfied with how our tech support addresses clients' cases! As per your Cons, could you please send a little more details to support@ispring.com? Our team will be glad to look into them!