15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur SmartRecruiters

En savoir plus sur SmartRecruiters

La suite SmartRecruiters Talent Acquisition fournit aux recruteurs toutes les données et tous les outils dont ils ont besoin sur une plateforme complète.

En savoir plus sur SmartRecruiters

Avantages :

It appears easy to use on the surface, and in comparison to other ATS', it isn't so bad in that regard. Customer support is rather quick to answer.

Inconvénients :

They were constantly emailing us multiple times a day before the check was sent out. I email them now and I get no response.

SmartRecruiters - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,3
Fonctionnalités
4,1
Rapport qualité-prix
4,2

Probabilité de recommander le produit

7,8/10

SmartRecruiters a reçu une note globale de 4,2 étoiles sur 5 d'après 137 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé SmartRecruiters ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (137)

April
April
social worker
Utilisateur LinkedIn vérifié
Organisme social ou civique, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Smart Recruiters

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Joanna
Joanna
Chief Talent Officer (É.-U.)
Utilisateur LinkedIn vérifié
, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A collaborative platform that is advancing our talent acquisition strategy

5,0 il y a 6 ans

Avantages :

simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Inconvénients :

Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Georgina
Talent Acquisition Leader (Australie)
Recrutement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Strongest bond ever. SmartRecruiters is the better option.

5,0 il y a 2 semaines Nouveau

Commentaires : Very robust and inclusive software. It has a wide coverage and deeper functionalities which makes it unique.

Avantages :

I have been able to build a pool of talents within a very short period which makes my career shine bright in the industry. None of it would be possible without this smart tool. It is easy to customize the tool and getting things done is instant and effective. Also it did not take me long to learn how to use it, things just work my way every time I use SmartRecruiters.

Inconvénients :

Free from cons. SmartRecruiters is clean to me. I find no flaws.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

2,0 il y a 6 ans

Commentaires : A functional ATS that integrates with our other software and timely customer support.

Avantages :

I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Inconvénients :

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Réponse de l'équipe de SmartRecruiters

il y a 5 ans

Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group. For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

Kelly
Director of Talent Acquisition (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software!

5,0 il y a 4 semaines Nouveau

Commentaires : Great experience!

Avantages :

Intuitive and easy to use ATS with great analytics and reporting features!

Inconvénients :

Cost is a bit high for the platform if you have a smaller agency/team.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love Smartrecruiters!

5,0 il y a 4 ans

Commentaires : I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Avantages :

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Inconvénients :

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Vincent
Talent Acquisition Specialist (Canada)
Vente en gros, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Little to no support

2,0 il y a 4 ans

Avantages :

It appears easy to use on the surface, and in comparison to other ATS', it isn't so bad in that regard. Customer support is rather quick to answer.

Inconvénients :

Sponsored jobs on Indeed are no longer supported by SmartRecruiters. This is a pretty big deal. This means resumes for thos job ads do not land in the ATS, statistics are therefore skewed, all of which defeats the purpose of having an ATS. No one at SmartRecruiters bothered informing their customers. No one at SmartRecruiters or Indeed wants to fix this issue. You can only save one job ad as a template, so if you post the same job in multiple languages, this process isn't automated and so is a bit lengthy. Customer support is also only done via e-mail. Watch out for the fine print in their pricing structure. It isn't as was discussed during our negotiation.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

I love SmartRecruiters!

5,0 il y a 3 ans

Commentaires : Fantastic! Its been a dream to work with and I'm looking forward to launching in August!

Avantages :

I love how easy the system is to use for any and all levels of recruiters. The added features and CRM capabilities make it a system that stands out in the industry. It will change the way we recruit in a very positive way!

Inconvénients :

Sometimes the integration's and configurations can be difficult to do as SmartRecruiters doesn't allow for all characters to come through which can cause issues when you are integrating systems and trying to have two systems pass data back and forth - there seems to be a lot of errors but it's easy to fix as long as you have someone who can help.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

GREAT tool!

5,0 il y a 2 ans

Commentaires : Honestly its great ! exactly what we needed with all the features we were looking for !

Avantages :

We've left Workday Recruiting for SmartRecruiter (linked to Workday) and it solves all of the issues we were having with the other system. Nothing bad to say its great !

Inconvénients :

I honestly am having a hard time to say something i like the "least". The only thing, its SUPER minimal, I would say when posting you need to "add to cart" where you're going to post ? I find that odd.

Matthew
Matthew
Technical Recruiter (É.-U.)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts.

4,0 il y a 6 ans

Commentaires : The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Avantages :

The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Inconvénients :

Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

Guada
Global Client Services Director (R.-U.)
Ressources humaines, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good tool for medium, large and enterprise-wide needs

4,0 il y a 10 mois

Avantages :

User friendly tool, it's manageable with basic training which has helped us with our teams and clients.

Inconvénients :

Process flow is not too sophisticated and might be a bit behind some business needs.

Lisa
HR Coordinator (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Smartest Way to Hire!

5,0 il y a 3 ans

Commentaires : Fantastic recruitment tool for entry level positions in multiple locations.

Avantages :

Easy to set up and use, and deploy in multiple locations. Allows for hiring teams to have full access to all candidates and share information with each other along the hiring process. Great for screening applications and setting up interviews quickly and easily.

Inconvénients :

The mobile app extension to this software has a lot of opportunities to improve upon. It would be great to set up interviews directly from your phone.

Deanna
Senior Human Resource Analyst (Canada)
Pétrole et énergies, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This is the most user-friendly and efficient recruiting platform ever

5,0 il y a 6 ans

Commentaires : - ability to get managers to participate in sourcing
- easy candidate management
- publishing jobs to numerous job posting sites espacielly the major ones

Avantages :

- User friendliness - extremely high quality, efficient and fast customer service - constant improvements and new smart functionnalities without disrupting daily usage or minimal disruption

Inconvénients :

Nothing to say. The market is very competitive now with all the AI. With a lot of hope, SmartRecruiters is agile!

Jennifer
Director of HR (É.-U.)
Ressources humaines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This ATS makes it easy to organize candidates through the process and make notes.

5,0 il y a 6 ans

Commentaires : It makes it so easy to track and organize applicants in one spot. It also allows other members of the team to pick up where one person has left off.

Avantages :

I love the easy of use with SmartRecruiters. It makes it easy to post jobs, move candidates through the process, and save notes for future reference.

Inconvénients :

If people apply for multiple jobs over years or months, SmartRecruiters does differentiate between resumes or other uploads.

Sarah
HR Business Partner (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Used this for our company applicant site and to post our career opportunities

4,0 il y a 5 ans

Avantages :

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

Inconvénients :

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

Jane
Talent Acquisition Manager (É.-U.)
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very streamlined recruiting software

5,0 il y a 6 ans

Avantages :

- Everything is all centralized in one spot - When you create a job posting, it sends it to a ton of sites for free without having to double post - Email communication with applicants is all in one spot

Inconvénients :

- Some of the paid features a bit clunky - Some of the settings are difficult to navigate for new users

Gabriela
Executive Administrator (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Smart Recruiters Review

1,0 il y a 4 ans

Commentaires : I have yet to reap any benefits from purchasing this system. I highly don't recommend it.

Avantages :

The purpose of purchasing the software was to help with our recruiting and organizing needs. The software did not help at all.

Inconvénients :

The product was oversold to us. We purchased the software to have a system for our internal recruiters. Once you pay the $5,000+, it seems as though you have to keep paying to get your job posts seen by candidates. I have yet to get one candidate through their system. Also, the customer representatives that helped us when we were purchasing the software are all of a sudden nowhere to be found once you pay them. They were constantly emailing us multiple times a day before the check was sent out. I email them now and I get no response. This was supposed to be a system to help eliminate some of the job boards we've been using, and all it did was make us need those external job boards even more.

Kathleen
HRIS Manager (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Still feels like a new system; company is making strides for improvement

3,0 il y a 6 ans

Avantages :

Easy to use for both our recruiters and candidates. Mobile applications was easier for users to adapt.

Inconvénients :

Reporting is still lacking, need to be able to report more with the system and less through the API's

Réponse de l'équipe de SmartRecruiters

il y a 5 ans

Dear Kathleen, thank you for taking the time to review us and for your candid feedback. Sorry it has taken us so long to respond. We take your feedback very seriously, and have actually made some serious improvements based on what you and some other customers have said. Smartrecruiters' key mission is to provide all of our customers with the ultimate candidate and internal user experience. There has been many updates since your review in 2017! Especially regarding reporting. You can find more information on the reporting options in the help center: https://help.smartrecruiters.com/Reporting_and_Analytics/Reporting I hope this helps!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for finding qualified candidates!

5,0 il y a 6 ans

Avantages :

The applicant tracking system! It's so efficient and user friendly. Candidates can be sorted by the stage they're in (lead, interview, hire, etc.) and you can make notes about each candidate (private or public). I also love that you can invite other people you work with to your team to review candidates. They can rate them and provide feedback. The program posts to multiple job sites and allows you to pay for additional advertising if you wish to do so.

Inconvénients :

I've used this to share several job openings and the only con is that the program doesn't show a position once it's been closed. I didn't know that the first time I closed out a job and had to rewrite the description when I needed to re-post it.

Sophia
Recruiter (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great product for the value

5,0 il y a 6 ans

Avantages :

It is easy to use, and provides all the basic functionality I would expect. The candidate experience also seems to be high quality.

Inconvénients :

The messaging function needs a lot of work. I would like the ability to set out of the office responses, reply directly in the tool instead of via email, and a few other things.

Eric
recuiter (É.-U.)
Recrutement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

user review

3,0 il y a 5 ans

Commentaires : not sure of price but a decent ats

Avantages :

decent search capabilities, pretty easy to upload resumes. good information flow.

Inconvénients :

not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Great UI, Easy to Use and Integrate with HCIMS

5,0 il y a 6 ans

Avantages :

The cloud based platform makes it easy to collaborate with team members cross-functionally to make decisions utilizing a scorecard. We moved over from Jobvite and they've made the process much easier for us. I also really like the fact that there's a mobile app which allows us to really recruit 24/7 around the clock.

Inconvénients :

I don't like that it costs so much money to post to a lot of job boards but that's not the fault of SmartRecruiters. I also wish there was a little more data visibility into where our candidates are really coming from.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Musique, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I have had nothing but positive experiences with Smart Recruiters.

4,0 il y a 6 ans

Commentaires : All of my recruiting related information is in one place and I can easily track candidates.

Avantages :

With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.

Inconvénients :

You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.

Jay
Senior Recruiter (É.-U.)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good product for tracking candidates

5,0 il y a 7 ans

Commentaires : I use Smart Recruiters to track and communicate with candidates. Integrates with other products. Some integration isn't soo seamless.

Avantages :

Great for tracking and communication with candidates.

Inconvénients :

Some integration issues with other products. I wish the product automatically saved notes. I've lost notes after typing for 15 min many times!

Alan
Hiring Authority - Environmental Services (É.-U.)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I have been utilizing Smart Recruiters to track and facilitate the hiring process for our department

5,0 il y a 6 ans

Commentaires : Creates the ability to collaboratively facilitate the hiring process in real time as well as being a repository for our hiring data, freeing up cloud space on our servers for other items such as payroll, etc ....

Avantages :

Love its ease of use, flexibility and connectivity to other apps we utilize to track the hiring and on- boarding process

Inconvénients :

I have found no issues thus far with our utilization of the Smart Recruiters platform other than I wish all the applications we used were as simple and functional as it is!

Hannah
Admissions Director (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Makes hiring easier

5,0 il y a 4 ans

Commentaires : Our hiring process is so much more simple with SmartRecruiters. We are saving time spent answering emails and sharing documents, and we aren't losing track of potential hires.

Avantages :

I love the queue where I can easily see who is applying for our available positions and where they are in the process. I don't have to review and organize my emails because everything is tracked within the software. It makes collaboration easy.

Inconvénients :

I haven't seen any negatives yet, but I am an end-user with a recruiting firm paying the cost and handling setup.