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En savoir plus sur YouTrack

Outil de suivi des problèmes et de gestion de projet Agile de JetBrains. Prend en charge Scrum et Kanban. Cloud ou sur site. Gratuit pour 10 utilisateurs.

En savoir plus sur YouTrack

Avantages :

After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.

Inconvénients :

After initial setup, it was kind of hard to set up users and create issues off the bat. Their UI was a little confusing.

YouTrack - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

7,8/10

YouTrack a reçu une note globale de 4,4 étoiles sur 5 d'après 68 avis d'utilisateurs publiés sur Capterra.

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Yannick
Yannick
Concepteur (Cameroun)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Avis sur Youtrack

4,0 il y a 8 mois

Commentaires : Le problème majeur que Youtrack m'a permis de régler était la collaboration entre utilisateur ce qui ralentissait bien l'évolution du projet

Avantages :

Son workflow avec un avantage premier une interface multi-utilisateur qui permet une meilleure collaboration entre utilisateur du projet

Inconvénients :

La planification des projets et la gestion des tâches est moins efficiente à mon avis comme avec les autres logiciels de gestion des projets

Kokou
Kokou
Gestion de clientele (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outils de gestion de tâches

5,0 il y a 7 mois

Avantages :

Une bonne logiciels dans la gestion des tâches et très facile à utiliser

Inconvénients :

La planification des tâches est un peu moins grâce l'interface peu minimaliste

Andrew
Andrew
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A hidden gem in project/bug tracking

5,0 il y a 2 ans

Commentaires : Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users.
We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.

Avantages :

It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.

Inconvénients :

There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.

Laura
Softwaredeveloper (Allemagne)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lightweight and fast without boundaries

4,0 l’année dernière

Avantages :

It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)

Inconvénients :

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

Alternatives envisagées précédemment : Trello

Pourquoi passer à YouTrack : More and better overview of tasks and the project in a whole

Tom
CEO (Pologne)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Inexpensive alternative to Jira that is a great tool for a startup or SME

3,0 l’année dernière

Commentaires : Overall, our transition to YouTrack from Jira / Confluence was at first a good cost conscious upgrade for our team. The smooth onboarding process of migrating documentation and tasks from Jira was quite straight forward. However, after some time using the product everyday it was obvious that it loaded extremely slow (even slower than Jira), this included changing ticket statuses, reporting new tickets, etc.

Avantages :

Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.

Inconvénients :

The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.

Alternatives envisagées précédemment : Jira, monday.com et ClickUp

Pourquoi choisir YouTrack : Initially we were looking for a tool that would be faster and more responsive as we had issues with Jira / Confluence loading tickets very slowly which wasted precious seconds / minutes. Additionally, we didn't want to have to pay for Confluence separately, we wanted an all inclusive tool. YouTrack was an inexpensive alternative that seemed good at the onset.

Logiciel antérieur : Jira et Confluence

Pourquoi passer à YouTrack : Inexpensive in comparison and the team liked YouTrack

Maicol
Maicol
Developer (Italie)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great bug tracker

4,0 il y a 3 ans

Avantages :

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Inconvénients :

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Silvio
Silvio
Software developer (Italie)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Probably the best tool for task tracking

4,0 il y a 5 ans

Commentaires : Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs

Avantages :

I like the possibility to customize heavily this product. I've been working also on its workflow functionality which I've found very useful and complete. Also the docs are great and exhaustive which is a huge pro often overlooked.

Inconvénients :

I really wanted to add custom styling to our kanban board in order to change the colour of the cards from green to red based on their due date but I had no way to do it with the youtrack provided functions so I had to inject a custom script. Would be nice to have this feature!

Dayne
Dayne
Customs Compliance Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

YouTrack helps keep projects on track

5,0 il y a 5 ans

Commentaires : The business I work for uses YouTrack effectively to track problems and projects to keep people on task and aware of what their responsibilities are at any given time.

Avantages :

The thing I like most about YouTrack is that it gives users great tools to stay on track with projects. For example, a user can identify a bug in our processing software and create a ticket. IT can then triage the ticket and assign it to the correct developer to begin the process of investigating the bug and fixing it. That developer can post on the ticket asking for more information or indicating that it's ready for QA testing, etc. Every step along the way is catalogued for future reference.

Inconvénients :

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.

Juan Carlos
Juan Carlos
2D Technical artist and Art manager (Mexique)
Utilisateur LinkedIn vérifié
Jeux vidéos, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best solution for project management

5,0 il y a 5 ans

Avantages :

-Easy to use -Web based -Free for less than 5 people -Not really expensive on the next point (15 users) -Able to add cards to backlog -Custom status pointers -Sprints are super easy to create and automatically brings the unresolved issues back -Customization of user profile -Easy drag and drop cards on different status columns -Can add images/files/media in cards and can add comments to the same -Simply perfect for scrum

Inconvénients :

-Design wise is not really appealing -Can get buggy when multiple people try moving the same card around -Needs to be refreshed from time to time to see changes.

Ashi
Ashi
Product Manager @ eMusic (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple and useful but not without some annoying glitches

4,0 il y a 5 ans

Avantages :

It's a web based product, which means that teams in different regions can use it very easily without the use of any VPN connection to a central location. Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.

Inconvénients :

Still has some bugs, glitches and UX issues that can be rather annoying at times. Has less integration possibilities with other products than bigger and more known products like Jira.

András
András
Lead Developer (Hongrie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It is a very capable ticket and issue management system and easier to set it up than JIRA

5,0 il y a 4 ans

Commentaires : I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too.

Avantages :

Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app. But the greatest thing is that you can freely use it with user limits on your own servers.

Inconvénients :

The upgrade process between different distributions like, war, jar, docker is not always the easiest.

Arnaud
Software developer (Canada)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for project management and tracking

5,0 il y a 6 mois

Avantages :

The customizable nature of the software makes it a very interesting choice.

Inconvénients :

Some of the plugin functionality can be a little difficult to set up.

Binigya
Game Developer (Népal)
Jeux vidéos, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

YouTrack - Track Everything

5,0 il y a 4 ans

Commentaires : My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really fond of it, and it is really helpful in tracking and managing projects, even if you are coordinating with an external team.

Avantages :

YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Inconvénients :

I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

Alternatives envisagées précédemment : Redmine

Logiciel antérieur : Redmine

Matteo
Matteo
Project Manager (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ottimo software per il project management

4,0 il y a 10 mois

Commentaires : Nel complesso ci troviamo bene con questo software, non sentiamo il bisogno di cambiamento

Avantages :

Abbiamo iniziato a usare Youtrack quando ci siamo trovati stretti con l'altro software che usavamo. La possibilità di creare action e workflow personalizzati è la cosa che ci ha cambiato il modo di lavorare. Ora abbiamo la possibilità di avere dei workflow, scritti in Javascript, direttamente su Youtrack per avere aggiornamenti istantanei sul nostro software di messaggistica

Inconvénients :

Richiede parecchio tempo per il setup, ma una volta effettuata la configurazione desiderata difficilmente si deve cambiare

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Organisme social ou civique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

3,0 il y a 6 ans

Commentaires : Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Avantages :

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Inconvénients :

Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Nontokozo
Office Administrator (Afrique du Sud)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

YouTrack: My Review

5,0 l’année dernière

Commentaires : Overall I liked it. A clear visual representation shows how much work is done and how much remains. This product is less expensive than others. YouTrack is a software solution that solves the problems associated with agile board development, making it easier to manage project requirements, finish on time, and track bugs and issues.

Avantages :

Excellent task management support with YouTrack. It has good visibility and helps increase productivity. The collaboration tools are convenient for teams. A friend recommended this app to me. I find it useful in every aspect of my life. It assists in a wide range of fields. In YouTrack, the project tracker and project manager help me stay on top of what needs to get done and how much time each task takes. Through a browser-based interface, it tracks all types of bugs and manages issues.

Inconvénients :

There are not many tutorials about how to efficiently use the software. I had to learn everything myself. The learning curve isn't steep because it's easy to understand, but there should be more options for learning.

Dan
Programmer (Roumanie)
Informatique et sécurité réseau, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mom, can we have JIRA? But we have JIRA at home. JIRA at home: YouTrack.

4,0 l’année dernière

Avantages :

JIRA knockoff, simple copied all the good stuff…

Inconvénients :

Finding tickets is Close to imposibile sometimes.

Zohaib
Project Coordinator (Pakistan)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Comprehensive Project Management Suite

5,0 il y a 2 ans

Commentaires : We love YouTrack now. We can't run our work without it. It has become the main concern for the team to solve issues and work on new tasks reported by the stakeholders.

Avantages :

YouTrack offers the complete flexibility to do things that are out of the box like adding custom scripts to apply conditions to move a task or to integrate the whole software to a local attendance system using the APIs. If a user is highly enabled and equipped with customizing the features of YouTrack, almost anything can be done in aspects of project management. We have been using YouTrack for over 6 months and everybody has become used to it and happy with it because it has solved a big bunch of problems including the communication constraint.

Inconvénients :

YouTrack should be more user-friendly. In order to become a happy user, one needs to use it for at least a month to understand the environment and do basic stuff like creating projects, boards, or reports. It would not be wrong if I call it intimidating but believe me, it's worth it. The complexity of usage pays off once YouTrack is practiced enough with consistency.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
E-learning, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent tool for tracking product development projects

5,0 il y a 4 ans

Commentaires : We are using it to communicate with our overseas development team in order to complete work on our digital learning platform. We use it to track features, bugs, and other user stories, and discuss those stories with the team. It has proven invaluable for this project since we are using an Agile sprint methodology.

Avantages :

I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use. I like that if I forget to save my work on a task, when I come back to the task my work is auto-saved and available to continue working on, even if I closed my browser.

Inconvénients :

It would be nice if the feature for a particular task was automatically added to a sprint when a sub-task of that feature was added to the sprint. Right now we have to tag the sprint manually for every feature.

Joshua
Programmer (Canada)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The more you use it the better it gets

5,0 l’année dernière

Commentaires : I don't know how we would do what we do without it. It is so much a part of our process and communication we really would not be as efficient without it.

Avantages :

It is so easy to use. I don't want to have to spend time setting up, fiddling with or figuring out software. This allows me to just glance at it, update it and move on. I rarely spend any time trying to figure out how to make it do what I need it to do.

Inconvénients :

There is a bit of setup for user permissions that needs to be managed. So you need someone assigned to manage the settings, and set up new projects. Once you have things set up there seems to be little time spent doing this.

Thomas
Head of Sales (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Helps keep our team organized

5,0 il y a 3 ans

Commentaires : YouTrack helps us keep track of tasks in a simple and effective way.

Avantages :

Its helpful to relay information about a particular account from one team member to the next. It is also easy to figure out what things still need to be completed and which have already been completed

Inconvénients :

once I create a ticket it automatically emails me anytime something is changed or noted on the ticket. Sometimes I even get double emails when I am tagged in something. For our team, sometimes the ticket simply needs to be passed on but I don't need to follow the progress every step of the way. Many times I only need to report something and then pass it on. It does allow you to opt out of the emails but I would prefer to simply opt into what I want updates on and what I don't.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sports, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Functional work manager

4,0 il y a 5 ans

Commentaires : With this software we have finally succeeded in giving a dimension to our work, being able to estimate with an ever more accurate precision the time of realization of the tasks, further raising the level of organization.

Avantages :

It is a software that allows you to fully customize your work, creating panels that show tasks that meet certain requirements (assigned to you, incomplete, testing ...). The task management is optimal, being able to choose the category, to whom to assign it, forecasting time to finish it, actual time, as well as title, description, comments and many other things. In general it is a complete software and it lacks nothing.

Inconvénients :

The main downside of youtrack is the lack of learning facility. It took me a long time to figure out how to use it to the fullest, to take advantage of the enormous potential right away. It has so many features that are often "hidden", there are small links or buttons that you don't notice.

Max
Max
Director, Customer Success
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bugtracker from programmers for programmers

5,0 il y a 5 ans

Commentaires : Easy to use for administrators, programmers, project managers and issue reporters.
Definitely recommend for small and medium-sized teams.

Avantages :

- rich support for SQL-like filters and hotkey \ CLI-like interactions - flexible and customizable - easy to use

Inconvénients :

- some usage scenarios are not very carefully through through, e.g. when one attaches an image it's hard to copy and insert a markdown link (better if each attachment had something like "+" insert into text button)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bugs tracking using YouTrack

5,0 il y a 2 ans

Avantages :

- have a great and smart search tool , you can search by more than one criteria in the same time and in one input by separate it by specials characters - have dynamic/ customize ticket workflow - have smart reporting tool and you can pin it dashboard - have cloud version and standalone

Inconvénients :

- we did not find any direct integration with visual studio

Aman
HR (Inde)
Utilisateur LinkedIn vérifié
Ressources humaines, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Manage all your projects tickets in one place.

5,0 il y a 5 ans

Commentaires : 1. It works just awesome for me and fo my team.

Avantages :

1. The best thing i like the most is that you can set the priorities of your tickets like Critical, Major verify, Major, Normal so a developer can easily find out that on which tickets he/she have to work first. 2. If you are developing a project in a team then you can assign the tickets to the developers so that developer can easily work on those tickets which has been assigned to him/her. 3. After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.

Inconvénients :

1. Still i did not find any cons in YouTrack.