Avis clients sur Open Dental

The Best Practice Management Software

Commentaires : Open Dental manages all of our schedule, records, and manage claims and payments. I couldn't practice without it.

Avantages :

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software. On top of the great functionality, the cost is incredibly affordable and makes selecting Open Dental a no brainer.

Inconvénients :

The only downside that I've experienced is that some things take extra steps to reverse if you've made a mistake. Other than that, it's very easy to use.

DO IT

Commentaires : Overall, this is an easy decision. I highly recommend Open Dental. I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there. There are many features that makes it amazing. SWITCH today.

Avantages :

The most easy answer all day. GET OPEN DENTAL. It is the best and easiest dental software that you will ever use! Seriously, listen to me. GET OPEN DENTAL. I have used Dentrix, Eaglesoft, and others and Open Dental is by far the easiest to use. The support is AMAZING. you never hear about this with any company, but this company is great at answering questions.

Inconvénients :

There is not ONE thing that I do not like about Open Dental. They are a great company and a great software.

Unsatisfactory

Commentaires : Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience.
User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible. Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time. Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes. Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.

Avantages :

Ability to text patients from within. Quick online support with chat option.

Inconvénients :

It lack usability. Features are outdated.

Everything you need, nothing you don't.

Commentaires : There is a learning curve, but if you take the time to explore the features, you will find the solution to nearly every problem you have ever come across. If not, it's probably in the next update.

Avantages :

Clearly designed by people that understand dentistry.

Inconvénients :

Price of eservices. Specifically text and emails.

We love Open Dental!

Avantages :

One of the things we love most about Open Dental is how customizable it is. In so many areas of the software, we can make it look and feel exactly how we want. Their customer service is amazing. We can call or chat with them any time and always get a timely response.

Inconvénients :

We have used Open Dental for about 5 years and have never had any huge problems. If/when there are issues, they do a great job addressing them in the next update.

Software is easy to use

Commentaires : Great, we have had no problems with this program.

Avantages :

Open Dental has so many great features! There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

Inconvénients :

There really isn't anything that our office doesn't like about this product, they are always updating and making it easier to use and understand!

Great dental software.

Commentaires : You can use this to set up your office in a digital format. From patient forms to monthly reports. It works well with other programs, too.

Avantages :

It's open source, which I love, therefore, I'm able to change, adjust and add forms, lab slips, charting and much more. Reports are easy and the selection is great. The interface is user friendly and quick to learn. The fees are minimal, if desired to have support, to free. The are certain programs that can be purchased or added for a fee, mobile view, e-claims etc.

Inconvénients :

I don't like that only one section can be opened at a time. You can't have the patient chart and the schedule open at the same time.

Open Dental is an amazing piece of software, with excellent support and customization

Commentaires : Much, much less time on hold for support. Much less reason to even call support. This program is incredibly well made, and just works. It's super easy to install, and it integrates with pretty much all of the imaging software that's out there. Make no mistake - you can not go wrong with Open Dental.

Avantages :

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times. Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them. The cost is fair as well. This software has incredible value.

Inconvénients :

There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.

Open Dental

Commentaires : I have been working with Open Dental for 8 years and it's amazing. Easy to use and easy to teach and learn for new employees.

Avantages :

It is easy to use, teach and learn.

Inconvénients :

You cannot open two windows at a time.

Great Software at a Great Price!

Commentaires : Open Dental has been great, and hoping to expand with the software as we open more offices. The features are in depth and offer us the abilty to use technology to stay current with innovations. Playing to use the 3D features and online appointments.

Avantages :

Open Dental has so many features, and the ability to add features with modules was a key reason we decided to go with them in a new clinic. The ability to network our entire system and not getting hit with expensies for needing multipe license was a strong reason for us to use Open Dental.

Inconvénients :

Not cloud based. Hoping that they move to a cloud based system in the near future. The security features of cloud based would really help us to stay HIPPA compliant without having to spend so much time securing data, backups, etc.

VERY user friendly. Great software.

Commentaires : Great.

Avantages :

We transitioned to this software after our practice was sold to a new dentist. I was very scared about changing software but after about two weeks (without any training) we were using it like we had been using it for years. It is so user friendly. I was very happy with patient check in, check out, adding insurances, and making treatment plans. I would definitely recommend this software. I know that is integrated quite easily with our existing digital xray system though I was not involved in getting that set up. I just know the transition was very smooth.

Inconvénients :

I can't think of any problems other than our particular doctor did not provide training. I am not sure if Open Dental providers training. Maybe Youtube video tutorials at the minimum. But again it is so user friendly, it did not take long to figure out.

User Friendly

Commentaires : Overall I’m pretty satisfied with my daily use of opendental and the user friendlyness of the program overall

Avantages :

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand

Inconvénients :

Some times looking at the software, it could look a bit outdated compared to other dental programs.

One of the best.

Commentaires : Pro:
Open Dental (OD) is one of best dental practice management software (DPMS) with a very affordable cost. One license fee for the whole office instead of the per module, per workstation licensing scheme for other software. Once the initial license fee is paid, additional payments is for updating, not to keep operating the software (some DPMS have an expiry date which forces the user to pay the license fee for another period to keep operating it). Imagine shutting down your office or transferring to another DPMS and having to pay the license fee for the span of years required by law to have the charts available in case of board inquiry or file transfer to another office.
OD is updated frequently and has a feedback system to implement the most popular requests. The source code is available so if the company ever shuts down, the software will survive because other developers can assume development. It is also very robust and any glitches are quickly addressed in the next version. It doesn't need the most advanced hardware and can function relatively well will hardware that are 2-3 generations old. It doesn't need a full fledge server and can function in network peer to peer mode with Windows home (i.e. no domain) or in Server/client with different flavors of Windows server/Windows professional or ultimate (i.e. domain mode).
Con: no turnkey installation unless one has a secondary service company in the area who is familiar with the software. Familiarity with computer system would ease installation greatly.

Open dental

Commentaires : I have enjoed the customization of this tool. The tech support has been better then I have experienced. My favorite aspect is that open dental is open source which makes it very flexible and robust in it's capacity.

Avantages :

Customization

Inconvénients :

So many functions I could use more training

Solid and easy to use!

Commentaires : Haven’t had any problems and it runs smooth!

Avantages :

It’s easy to find my way around. It integrates well w Dexis.

Inconvénients :

W this last update there is a pop up that shows up when leaving a pts chart that is annoying.

We love what OpenDental offers!

Commentaires : We tell people to make the switch to OpenDental all the time!

Avantages :

Everything—the support is awesome. The software is always adapting to what dentists need in ways that actually benefit them and the program isn’t bloated with a bunch of “features” that aren’t useful.

Inconvénients :

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM. Again... petty.

Open dental is a good product

Avantages :

Easy to use and understand. Easy to learn the functions. User friendly and color coded well. Easy to access all patient information with a few clicks.

Inconvénients :

Slow at times, and can be glitchy. Some functions have too many steps to get to hat you need to do.

open dental

Commentaires : Open Dental is a very well liked software by all of our employees. It is easy to use, especially when having to train.

Avantages :

easy to use, very straight to the point, icons show you exactly what you are looking for, everything you need is at the click of a button

Inconvénients :

The only issue I have with this software, is that if you have multiple offices you have to look up a patient by each office. There is not 1 search place that will search a patient at all locations.

Easy to use with manageable reporting

Commentaires : Makes management of dental practice predictable.

Avantages :

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Inconvénients :

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

open dental review

Avantages :

the software was very much like dentrix, easy to learn

Inconvénients :

you can not customize and integrate other certain software.

User Friendly Software

Commentaires : Easy to learn for someone who is new to general dentistry. I was able to quickly start using after working with only orthodontic software for 10 years.

Avantages :

The online tutorials and customer service so far have been excellent for learning this new software in our practice.

Inconvénients :

There isn't a lot of room for customization in the different letters. It can be tricky when the form letter isn't exactly what you need.

Converting this week

Avantages :

Free demo conversion to let you experience the product side by side with your existing software. It runs on Linux so the performance is better and can be tweaked. Support is really helpful. The cost is really low and does not include charges for additional plugins or devices. It is all inclusive. Support drops to really low monthly after 12 months (you can even stop paying after 6 months if you feel like you do not need support any more). This is Open Source software, so all the benefits that come with open source are included.

Inconvénients :

No way to put the server in the cloud because the data is sent unencrypted. This is fine on a local network, but makes it impossible to host the server in the cloud (like Amazon).

Open Dental

Commentaires : Open Dental is user Friendly, and easy to understand

Avantages :

What i love most about Open Dental the A/R part for billing reasons

Inconvénients :

I really do not have any dislikes a bout Open Dental

Don't waste money

Avantages :

Not bad for small office if you do not plan to grow

Inconvénients :

be careful,they change the price without warning and then deceive that they talked about it!

Very easy software to learn!

Avantages :

The icons are very large and it is easy to find what you are looking for. The first time I used it I felt like I had used it several times before!

Inconvénients :

I feel that there are too many steps in order to get to things such as the "notes" section. I had to write the steps down at first so I would remember.