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En savoir plus sur EpicCare

Un logiciel de dossier médical partagé pour soins ambulatoires à la fois rapide, adapté aux médecins et conçu pour organiser les données des patients à l'aide d'outils de gestion des commandes et d'examen des dossiers médicaux.

En savoir plus sur EpicCare

Avantages :

I use epic to review charts and I also use it as a billing software. We are extremely pleased with how efficient this product is.

Inconvénients :

It can be very overwhelming at times. Hard to grasp some of the functionalities and the different templates that epic has.

EpicCare - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,2
Fonctionnalités
4,3
Rapport qualité-prix
4,0

Probabilité de recommander le produit

8,0/10

EpicCare a reçu une note globale de 4,4 étoiles sur 5 d'après 372 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (372)

Kyle
Kyle
Medical Assistant (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Possibilities are unlimited

5,0 il y a 6 ans

Commentaires : I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Avantages :

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Inconvénients :

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Stacy
Virtual Practice Manager (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great for Hipaa Compliance

4,0 il y a 3 semaines Nouveau

Commentaires : Great for huge corporations, wouldnt recommend for small practices.

Avantages :

Epic offers a a huge variety of services.

Inconvénients :

You have to have the latest up to date computers and wifi or you will have to consistently reset the pc

Asghar
Physician (É.-U.)
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Suboptimal at best

1,0 l’année dernière

Commentaires : see above.

Avantages :

Epic's main benefit is the large number of health systems that use it, which makes cross-communication possible. Epic does limit this by making it's product modular, which limits different institutions' ability to communicate. The only benefit to Epic is it's size and number of health systems that use it - so if you work at Hospital X, and move to Hospital Y, the chances that they also use Epic are higher than another software.

Inconvénients :

This is not a "patient care" software by design. It is a billing software first and foremost. Instead of starting the software from scratch in the 2000's once it was appearent that EMR's were the wave of the future, they simply piggy-backed what they could (most pop-ups and messages are done by what was originally meant to be error messages for bills). From a patient care stand-point, it is terrible at best. Epic's goal is to cater to administrators, who ultimately choose which EMR options to buy. The latest updates and changes have made for a "cleaner" look while hiding most buttons and options under tabs, making finding different options more difficult. There is a learning curve, but as anyone who has used iOS knows, the interface could be exponentially better. Epic is reminiscent of the 1990's Microsoft Office products that came with every computer and the masses were forced to use it, even though it was subpar by 1990's standards. Epic's philosophy (while under [sensitive content hidden]) is that Epic can do no wrong. While this company is under [sensitive content hidden] (the [sensitive content hidden] of EMR), it will not get better. We need a [sensitive content hidden] of EMR - until then, patients and providers alike must suffer.

Amber
coding and billing (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Virtually no room for human error with billing and coding.

5,0 la semaine dernière Nouveau

Commentaires : I self-taught with Epic. It's very user friendly.

Avantages :

Epic makes it impossible to miss anything during the charge capture phase. There are fewer denials from payers/insurance companies and greater accuracy in capturing charges.

Inconvénients :

I have nothing negative to say about epic care. I have had no need to use customer service so I'm unable to review that area.

Bryan
Medic (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Difficult to start

5,0 il y a 5 mois

Commentaires : After the difficult start up and training on Epic its a great product and i am happy to use it

Avantages :

Its an all around great EHR it keeps patient flowing and everything a provider needs in one place easy charting for patient care

Inconvénients :

Difficult to start learning it takes time

Euphartes
Patient Service Coordinator (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great EMR System

5,0 il y a 3 semaines Nouveau

Commentaires : Excellent, scheduling process, excellent navigation through the system tabs and accurate collection account

Avantages :

Easy Navigation through all of the systems

Inconvénients :

Can’t control the patient duplicate files

Marissa
Medical Secretary (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love Epic!

5,0 il y a 3 semaines Nouveau

Commentaires : Love it! User friendly, quick easy access to what you need, and great technical support!

Avantages :

Epic is very user friendly, there is multiple ways to access applications and tabs. Epic is great for those who need to multitask! Love this system!

Inconvénients :

Management of medical records could be cleaner and better looking

Zarmin
Biller (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for medical records

4,0 il y a 2 mois Nouveau

Commentaires : Great experience since we were able to scan all the documents into system for the doctors & staff

Avantages :

Great for medical records since we were getting rid of paper filing

Inconvénients :

Nothing really except the system became slow. Maybe because of the work/paper load.

Gabriel
MOSC (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great program!

5,0 il y a 3 semaines Nouveau

Avantages :

The accessibility is outstanding and easy to use and navigate.

Inconvénients :

What I like least about the program is the lack of colors in the preferences.

Anthony
HRBP (É.-U.)
Ressources humaines, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Reviewing Epiccare

5,0 il y a 3 semaines Nouveau

Avantages :

Easy for staff to use for better care for patients.

Inconvénients :

The implementation was a long phase to start.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The industry leader for reliable Electronic Medical Record

5,0 il y a 3 ans

Commentaires : Electronic Medical Record is the core of a health care system. Epic is the cream of the crop. It is *not* just another application. It can displace/replace many of your other applications, so we saw dozens of IT people move away from applications and systems that were replaced and into Epic roles. If your organization devotes the time and resources to it, you are nearly guaranteed success. At a price $$$, of course. From an end-user perspective, it takes a while for clinicians to get used to it. For example, in Epic there may be many more steps for a given procedure as compared to another EMR, but those steps are there to make sure that the application is bullet-proof, and users get used to it and appreciate it after a short time.

Avantages :

Epic, the company, makes sure that your implementation succeeds, stays stable and reliable, and performs fast. They (Epic) constantly monitor performance, DR/BC availability, and uptime and tell you *exactly* how you should configure your environment. Your are absolutely not on your own with Epic.

Inconvénients :

The flip side to the Epic company being so involved in your setup and operation is that it takes a lot of internal employees to make it happen Epic's prescribed way, and there is a lot of internal employee involvement in setup, testing, and ongoing maintenance. In other words, Epic requires a lot of TLC, but it is extremely stable and reliable.

Joshua
Physician (É.-U.)
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best around, but that isn't saying much

5,0 il y a 4 ans

Avantages :

Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile. Clean design and great shortcut utilities

Inconvénients :

EMR's in general are not designed by physicians, but for physicians, EPIC is no different. It seems clean, organized and user friendly at face, however, the excessive clicks needed to navigate, the constant updates that change layout and function, and lack of certain functions that you would think should be an integral part make EPIC frustrating. That being said this is not exclusive to EPIC and i would still recommend this program over any other.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Epic review

4,0 il y a 6 ans

Commentaires : Overall- I think it helps me deliver safe care to my patients. This platform allows me to accurately chart and organize my day to best serve the population in my hospital.

Avantages :

It allows for safe medication administration- links the drug info. right there with the medication and allows for user friendly charting. Plenty of flowsheets to chose from. Information that isn't helpful can be completed or hidden. Integrates with our devices to pull in vital signs and information about the patient. Also allows for communication between the interdisciplinary team connecting each other through messaging and allowing for contact information. There are a few ways to get to the same spot and I find the navigators are helpful.

Inconvénients :

Some charting/flowsheets are a bit redundant. Also, sometimes when flowsheets or sections of charting are hidden- it can be hard to find specifically where to reactivate it. I think it takes a while to get the right custom EPIC for your institution in place so there are tons of upgrades and learning curves with new versions.

linnie
Nurse Practitioner (É.-U.)
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Unnecessary changes

5,0 il y a 11 mois

Inconvénients :

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

All patient info in one place!

5,0 il y a 3 ans

Commentaires : Epic has been a lovely product to use and makes my day-to-day job much easier than if I had to go through paper records. It is an efficient product and helps me get the patient info I need quickly and securely.

Avantages :

Epic is a secure way to access information from a patient's chart, whether that patient is currently admitted at the hospital or has previously been treated at your facility. The search within a specific patient's chart is robust and smart, populating results that may be related to the keyword you searched. Epic also allows you to access documents related to a patient from an outside hospital/institution. Epic's security features protect patient privacy from all ends.

Inconvénients :

Running Epic requires some setup, namely downloading a receiver to access the application. This additional step is not particularly difficult but does slow down the process of getting to Epic. I wish there was a desktop option for easy access to Epic.

Naja
Student (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

EPIC EMR User friend medical records system

5,0 il y a 2 ans

Commentaires : In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems. Especially for streamlined and easy to use integration of an medical record system. In addition because it has been used broadly by many large healthcare systems many people are trained on how to use epic and in addition they are able to translate their knowledge of other electronic medical record systems to the use of EpicCare system

Avantages :

In general some of the pros about the software is that it is very easy to use and it is very accessible from anywhere as long as you have an account. In addition allows you to access your patients medical records from a secure browser and system from remote locations. In addition it’s very easy to explore specific patient information as needed for data purposes.

Inconvénients :

The things that I like least about the software are that you do have to go through extensive training to be permitted to utilize the system. Although I do understand from the perspective of integration of patient health information it’s very important that users are knowledgeable on how to properly use the system.

Megan
doctor (É.-U.)
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

once you learn all the shortcuts, life couldn't be easier

5,0 il y a 4 ans

Commentaires : a much more advanced EMR than many of the others out there and has so much potential to make the day to day easier.

Avantages :

EPIC is a complex EMR with lots of functionality and as annoying as that can be sometimes, it also makes it very helpful. I love the aesthetics of the program becasue that adds to the ease of use, I love the ability to personalize and filter to make aspects of what is impotant to you more easily accessible, and I love that it tends to translate better between hospital systems than other EMRs I've worked with.

Inconvénients :

there's a lot to this program so it takes a while to parse through and figure out what's important and what's superfluous. there's also no easy handbook for all the shortcuts and tips and tricks so a lot of what makes this program easy comes from word of mouth or programming settings that others figured out and have been passed down.

Erin
Office Manager (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

EpicCare EMR

4,0 il y a 5 ans

Commentaires : My overall experience is great and I enjoy working with EPIC daily.

Avantages :

I do not have the full functionality of the software but do have the access needed to perform day to day requests. I am on the front end of the EMR. I work with a lab that is interfaced with EPIC but I Do have access to view charts. I like being able to confirm our results are filing to the patients charts. I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.

Inconvénients :

I, as mentioned can view the charts but unable to view scanned documents. I had this option towards the beginning of my access but have since been unable to pull up any scanned documents for the last two years. It is fine we just call the ordering providers office for the documents needed.

Zachary
Clinical Director (France)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easiest, most intuitive charting software I've used to date

5,0 l’année dernière

Commentaires : Overall i am very happy with EPIC care, but i would like to see continued design improvements.

Avantages :

The ease with which I can customize the charting features and interconnect outside patient info is key. Also, patient's love the connectedness of mychart and the messaging feature.

Inconvénients :

EPIC still seems to be less user-friendly than non-EMR software. Consider social media or HubSpot. They all have workflows and usage features that are slightly more aesthetic and user friendly.

Katalin
supervisor (É.-U.)
Santé, bien-être et fitness, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

National Leader in EMR

5,0 il y a 5 ans

Commentaires : Fantastic - I would choose this EMR over every other one I've worked with!

Avantages :

It is intuitive, easy to use, easy to teach new staff members, and the support has been stellar. Epic is a national, if not worldwide leader in EMR implementation. Their product is superior to other EMR products in use.

Inconvénients :

Some functionality is not obvious and when shared over several campuses, sometimes one campus will obtain the knowledge and it is not shared through the enterprise. This is certainly an enterprise issue, but Epic could send information blasts that help users learn the smaller details of the system, to be shared with all users, to take full advantage of the amazing product

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Oh so easy to use

5,0 il y a 6 ans

Avantages :

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Inconvénients :

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Long time user/adminstrator

4,0 il y a 5 ans

Avantages :

Epic offers endless features for end users. The system is excellent in preventing medical errors, ease of documentation, and overall efficient patient care.

Inconvénients :

Frequent, sometimes unnecessary, updates to the software. Difficult to elicit information from the organization sometimes

Kyoko
Nurse Practitioner (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I am looking forward to having improved Epic version

4,0 il y a 5 ans

Commentaires : Please see above

Avantages :

Its connected to the medical records/test results done in other places through care everywhere and crisp. It's EMR-much much better and safer than hand written medical records.

Inconvénients :

It is not connected to JH ambra images and report. Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order. I rather would like the option deleted. I can't review the patients' charts with Haiku. Once "documentation" is open by mistake, I have to type in "opened by error" or something similar (which gets recorded permanently unnecessarily), otherwise, it remains under my In basket messages as incomplete chart for good.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cabinets médicaux, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Epic for medical use

5,0 il y a 5 ans

Commentaires : I use this system everyday at work in a medical clinic. I work in the lab so I have my own sub category within the system, but I can still view the other schedules which makes my job a lot easier; rather than run around trying to find information, I can access it from my computer. I have a tab to see what labs a patient has had and I can look up their previous encounters (even telephone ones) to see what they were told to have drawn if their labs weren't ordered.

Avantages :

It's easy to use and as I learn more about it, it becomes even easier. For instance, there are multiple ways to access the same things, I find the redundancy makes for quick shortcut access. I also like that I can message people within the system which comes in handy.

Inconvénients :

Well I hadn't given it much thought until now, but maybe just the parts I don't have access to. Because I like the system and learning about it, it's a bummer when I can't access bits of a chart, but I know it's for security and confidentially, which is totally necessary. In reality, parts I can't access I don't need and I understand that. I don't have any real complaints about the system.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best EMR, bar none

5,0 il y a 4 ans

Commentaires : I've been using EPIC for several years now as a medical scribe. It is, by far, the best EMR software of any that I've used. If cost is not an issue, I would highly recommend it.

Avantages :

EPIC is extremely powerful from a clinician's standpoint. Notewriting is quick and easy, orders are easy to place, and there are shortcuts for everything, cutting down the time it takes to write notes considerably. In addition, EPIC links to other organizations that use EPIC, making it much easier to acquire outside records.

Inconvénients :

It's completely dependent on a working internet connection. If your internet connection goes down while you're using EPIC, you'll have issues with doing anything.