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FreeAgent a été élu logiciel de comptabilité n° 1 au Royaume-Uni pour les propriétaires de petites entreprises ! Software Excellence Awards 2017 (Prix pour l'excellence logicielle 2017)

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Avantages :

I also find that the whole thing is easy to use, from reconciling my bank accounts to sending out invoices. Plus they actually sort your taxes out (this might only be in the UK though).

Inconvénients :

This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.

FreeAgent - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,5/10

FreeAgent a reçu une note globale de 4,4 étoiles sur 5 d'après 168 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (168)

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FreeAgent le meilleur

5,0 il y a 2 ans

Avantages :

Je dirais simplement que ce logiciel c'est du Génie, c'est du grand!

Inconvénients :

Que je n'puis le toucher une fois vu que c'est un logiciel

Osiano
Osiano
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Import/Export, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Un super logiciel de comptabilité très facile

5,0 il y a 11 mois

Avantages :

FreeAgent est un logiciel de comptabilité simplifiée, facile à utiliser et très efficace avec des fonctionnalités très avancées.

Inconvénients :

C'est un logiciel parfait qui répond aux besoins à tout moment

Gregory
Gregory
Software Engineer (R.-U.)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Better than I expected

5,0 il y a 8 mois

Avantages :

I think FreeAgent does its job well. I've never run into technical faults or found anything I needed to do that it couldn't do. My favorite thing about FreeAgent is that my accountant can access the platform and see everything I can. That makes getting information to my accountants or asking questions incredibly slick.

Inconvénients :

I moved to FreeAgent from Xero because it's what my accountant knew how to use. I think Xero has slightly better tech and integrations so I would say I don't find FreeAgent as engaging to use. It's hard to criticize for that though because although it's nice to integrate with other systems, I haven't had any major issues getting information into FreeAgent as required.

Lisa
Director (R.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent option for sole traders who bank with Natwest or Mettle

4,0 il y a 11 mois

Commentaires : I use this for my own personal self employed accounts and for various clients - property, uber driver, charity and it works really well. For one of my limited companies - I used Freeagent to file the annual accounts. It was quick, simple and easy. I've been very pleased with it.

Avantages :

Freeagent has a great invoice design. I like the fact that for a small business - you can get this software and an online bank account at a very reasonable price. I've used the accounts filing option - and it worked. I was delighted and it has saved me so much time!

Inconvénients :

Sometimes, I just think its a bit clunky and could be smoother. It does things I don't like e.g. when a sum is received in and is paying 2 invoices - I don't like the way it split payments. I think the chart of accounts could just be a little bit more user friendly, but for a sole trader, if your books are simple - it does the job nicely.

Natalie
Design Director - Founder (R.-U.)
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best accounting software for individuals, small and medium size company

5,0 il y a 3 semaines Nouveau

Commentaires : Excellent. From sole trader to setting up and managing my solo-company.

Avantages :

Easy to learn: I could start from recording basic expenses to manage my bills and invoices.

Inconvénients :

Not sure. I found harder to understand reports and some initial set-ups because I don't have a background in accounting, but it all made sense whith the help of customer support and later my accountant.

Preeti
AVP (R.-U.)
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cloud based accounting software with average performance

3,0 il y a 2 semaines Nouveau

Avantages :

Ease of use. It is a user friendly software.

Inconvénients :

The report quality could have been better. The format used in reports could be improved.

Ben
Manager (R.-U.)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great cloud-based accounting

4,0 il y a 3 mois

Commentaires : Overall I am very happy with FreeAgent and have very minimal issues, usually very easily resolved, but regardless their software still makes it a lot easier to do accounting and file taxes compared to doing it all on my own.

Avantages :

FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that makes accounting a very timely task. To be able to rely on software to explain transactions, calculate your income and outgoings as well as file tax for you is very useful without having to worry about a lot of jargon. The support has been very useful at times when needing help with some explanations or more.

Inconvénients :

It was a while back that they announced that they could no longer offer accounting support, and always recommend hiring your own accountant, however back when I first signed up for FreeAgent I was sure that they advertised themselves as not requiring an accountant.

Ben
Owner (R.-U.)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Affordable accounting software; good but needs a few tweaks to be great

4,0 il y a 4 ans

Commentaires : Clients who have made the transition can be viewed on one dashboard, and makes managing client records much easier.

Avantages :

Very easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger

Inconvénients :

Not as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround

Tom
Managing Director (R.-U.)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Really solid accounting product

5,0 il y a 9 mois

Avantages :

I've used FreeAgent for years and always found it to be a solid and reliable accounting product. It handles everything, from sending invoices to clients, to reconciling payments, to helping with taxes.

Inconvénients :

It could be better at reconciling bank transactions and uploading the same receipts every month could be easier. It's a lot of manual labour.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

FreeAgent - Free if you use some bank accounts

4,0 il y a 2 ans

Commentaires : Great customer service on the queries I've raised.

Avantages :

Free for users of certain banks and they get access to it all not just some features.

Inconvénients :

That the bank options when reconcilling aren't very flexible or obvious as to which category.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very good all round!

5,0 il y a 5 jours Nouveau

Commentaires : Really positive and I would encourage everyone running a business to use their software.

Avantages :

Free Agent came bundled with my NatWest account. It is easy to use with a clear interface and integrates well with my bank accounts. The mobile app is excellent and the support (both technically and professionally) is clear and of good standard. I find their email updates helpful.

Inconvénients :

I would like them to be able to import transactions directly from Stripe as a ‘bank account’ as currently you have to manage this manually.

Adam
Director (R.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

FreeAgent -> Simple and Effective

5,0 il y a 2 semaines Nouveau

Commentaires : Would recommend for any small business as works really well

Avantages :

Really great for small business, simple accounting across the board. I really like the dashboard feature.

Inconvénients :

I wish the dashboard could be a bit more customisable with options to show reports or category spending as a tile / more configurable layout

Richard
The Boss (R.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Great for small business that want their weekend back

4,0 il y a 5 ans

Commentaires : I've gone from from a struggle one man band that worked all day and did the paperwork each evening, to having time to spend with the family, and being able to see what I ned to pay to HMRC and when, and I can now see that sending out my invoices in good time, means that the customers are paying me, so the stress levels have gone down so much.

Avantages :

I no longer have to nominate which computer is the one that the accounts is on. I can open a web browser on the PC in my home office and enter my hours, mileage, upload photos of receipts, automatially let it reconcile the bank and credit card statements, and let it get on with doing the calcuations. I no longer have to set aside a weekend each month for doing invoices and expenses. or the last weekend of each quarter for doing the VAT return or various days of the last month of each financial year for doing the annual return.

Inconvénients :

Now that the company has made enough money to be able to purchase three cars, it would be nice if the mileage drop down had options for company owned vehicles and the AFR mileage rates, but it only has AMAP rates for personally owned bike, motorcycle or car.

Anne
Anne
Director (R.-U.)
Utilisateur LinkedIn vérifié
Services environnementaux
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Makes bookkeeping easy for a novice, and still keeps an accountant happy

5,0 il y a 7 ans

Commentaires : Saves me a whole lot of time, and helps me keep clear records for my accountant.

Avantages :

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up! It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment. Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately). I also like the fact that it reminds me when my corporation tax and annual accounts are due. In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything. The Android app is also great for reconciling payments and recording expenses on the move. The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Inconvénients :

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly. Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent. It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Réponse de l'équipe de FreeAgent Central

il y a 6 ans

Hi Anne, Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback. I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon. Thanks again for using FreeAgent, we really appreciate it! All the best, The FreeAgent Team

Stephen
Stephen
Senior Associate (R.-U.)
Utilisateur LinkedIn vérifié
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Good product, good UI, good customer support, a bit pricey but worth it for my business.

5,0 il y a 7 ans

Avantages :

FreeAgent is a fully-featured accounting and invoicing web app that comes with a great little mobile app too. It has a really clear and easy-to-use interface, making it easy to navigate and produce invoices, check your accounts for selected periods, track your time, manage projects... the list goes on. But for all the functionality, it never feels cluttered. I've experienced great support whenever I've asked for it and it hasn't ever produced any unexpected errors or bugs. It just works.

Inconvénients :

I wanted to recommend this product to my wife for her business but it's just a little bit too expensive for a startup small sole trader company like hers. A reduced cost account type for single users would be great.

Steph
Sole trader (R.-U.)
Sports, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Early review

4,0 il y a 4 ans

Commentaires : Better than Quickbooks in terms of reconciling bank account, and bringing the feed in reliably, but this assumption against large numbers of individual customers is a deal breaker.

Avantages :

Reconciles some invoice payments that only need approval, an improvement on Quickbooks.

Inconvénients :

Very clunky for adding customers for invoicing. If you have lots of "retail" customers as I do, and send invoices to large numbers of customers, setting them up is a pain, the system seems to assume that you have a small number of commercial customers with multiple contacts at those companies. When making a new invoice you have to go through an alphabetical list of companies, you can't search, and for ease I made that entry an email address. This now means that of course not all people have an email address that is clearly them/their name. Irritating and enough to make me look elsewhere.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Like the product

3,0 il y a 7 ans

Avantages :

Easy assess and works great for tracking my time and billing clients. The bank feed works well. I like the overview information of the home screen dash board.

Inconvénients :

I have an accounting background and am a bit frustrated with how to pay bills and reconciling an account. It has not been very easy for me to understand how some of the functions work - relative to other software that I have used. Some one with out my background might find it easy to understand.

Réponse de l'équipe de FreeAgent Central

il y a 7 ans

Hi there, Thank you for taking the time to leave us a review. It's great to hear about the features you like using. Regarding the parts you are frustrated with, could you please contact our support team on 0800 288 8691 and explain this to them in more detail? They may be able to help you, and they can pass on any specific feedback for improving the product to our engineering team. Thanks

Steve
Steve
Grèce
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

No longer fully trust Freeagent

2,0 il y a 7 ans

Avantages :

It's useful to be able to see the state of my business finances at a glance and it's great to be able to send professional invoices - but it's a lot of money for an invoice template.

Inconvénients :

I no longer fully trust Freeagent, especially around banking, after I spotted that not all transactions are not being imported. When I raised it with customer services they basically just agreed that no, not all transactions are being imported, but couldn't give me a reason why or suggest how they would fix this, just said that I should check all transactions manually. What's the point of having an import feature if you then have to repeat everything manually? Meant I had to spend hours checking transactions and VAT returns to pick up transactions that Freeagent had missed. I certainly would no longer trust it with my tax return, so I have to employ an accountant as well. Also, when recognising transactions, Freeagent seems unable to recognise transfers between accounts, meaning they all have to be approved manually, despite the fact they happen time after time.

Olajumoke
Sales Executive (Nigeria)
Utilisateur LinkedIn vérifié
Équipements publics, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

My Accounting friend

5,0 il y a 5 ans

Avantages :

I use freeagent everyday for my business and it's like the best so far. Helps to generate invoices and estimates for client, it gives an overview of your account in the first page which you can easily see at first glance. I recommend freeagent anyday anytime.

Inconvénients :

Freeagent generates number for each of the invoice or estimates which can be confusing sometimes especially if you have to delete that invoice or estimates but nevertheless it's a stress free software, it does all the work.

Réponse de l'équipe de FreeAgent Central

il y a 5 ans

Hi Olajumoke! Thank you for being a FreeAgent user and for taking the time to share your review of FreeAgent, we really appreciate the kind words! The FreeAgent Team

Marta
Admin Manager (R.-U.)
Machines, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Everyday User b

4,0 l’année dernière

Commentaires : All in all I think the system is easy to use and self explanatory, but few tweeks would be welcomed.

Avantages :

I like how easy to use the site is. I mainly use it on web and I'm not sure if there's an app but coming in to work, having never used this before, it was easy to find my way around it and get on with work without training.

Inconvénients :

I miss the ability of exporting data into Spreadsheet and trailing trough pages of invoices to highlight and copy so I can paste into Spreadsheet is tiresome. I would love for this to be changed.

Saul
Saul
Associate Professor (R.-U.)
Utilisateur LinkedIn vérifié
Recherche, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Fantastic - makes my business life so much easier

5,0 il y a 7 ans

Avantages :

Love the user interface, which is easily customisable and visually it is really appealing. Makes accounting fun! Easy to use, once you know how to access some of the features. I have a straightforward business in private medical practice and this software takes care of my invoicing, accounting and expenses all in one, with automatic updating of all the relevant information at your fingertips. Both my secretary and I can access the software from anywhere, so it makes for easy team-work. One of the best features for me is the projects section, where I can keep track of the numerous expert reports that I have on my books at any one time.

Inconvénients :

Sometimes working out how to find something, or to alter a document isn't intuitive, and I have had to refer to the website for help, which has always been useful (so far). (NB I think the user who didn't like being referred to My Business Works is being unnecessarily unfair to this software because they had to go through a Barclays intermediary - Barclays are known for their poor service, but this is not FreeAgent...)

Greg
Business Owner (É.-U.)
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Great for Freelancers

4,0 il y a 6 ans

Avantages :

FreeAgents offers a lot of features for a very low price and the customer service is good also. I have used them for 3 years and there are other programs that may be a little better, but they are also a lot more expensive.

Inconvénients :

I wish that recurring billing was a little easier and the number of integrations is good, but it does not integrate with one of my core programs which is a bummer.

Toby
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Simple Accounting for UK Businesses

5,0 il y a 8 ans

Commentaires : As a business owner with minimal accounting experience I was introduced to FreeAgent about three years ago. It has transformed our business from cumbersome spreadsheet accounts and Word invoices to a really convenient and efficient system.

Avantages :

Automated invoicing and accounts overview that highlight things before they become an issue. Fantastic UK based support team.

Inconvénients :

A little more expensive than some of the competitors.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Reviewed lots of options made the decision to go with FreeAgent and never looked back, great product

5,0 il y a 7 ans

Commentaires : Peace of mind, credible management information, easy ways of doing my quotations and billing, streamlined data capture of receipts and mileage, reduced my back office admin costs and made our lives easier

Avantages :

Easy to use, intuitive, provides high quality information about the state of play of my business and my ongoing liabilities for tax and keeps easy track of who owes us money and how to send reminders. Quotation system works well, bank integration excellent and shared access for my back office book keepers means a lot less hassle. Love the App for capturing expenses and mileage

Inconvénients :

Worry about their inability to let me download copies of all scanned images I have added. I really cannot find anything else to say

Dimitrios
Dimitrios
R.-U.
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Essential for sole trader's accounting

5,0 il y a 7 ans

Avantages :

One of the things that scared me about going freelance, was the accounting and book-keeping part this entails. After researching similar web-based solutions, I decided upon subscribing to Freeagent. I wouldn't be able to run my business without it. Everything I need, from invoicing and clients database, to expense filing and completing my self-assessment is there, easy to use and access. When I needed some help or clarifications about something, the staff were prompt and eager to help me and made sure my issues were resolved in any case. Highly recommended software & service!

Inconvénients :

I find that the mobile app has limited functionality compared to the desktop site. I would like the same level of editability when it comes to the handling of bank transactions, as I have via my internet browser.