Avis clients sur Hootsuite

4,4 (3 371) Écrivez votre avis !

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Hootsuite vous aide à développer votre marque, renforcer les relations avec vos clients et améliorer vos performances grâce aux médias sociaux.

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Avantages :

The analytics side of Hootsuite is one of its greatest strengths. The support team respond quickly.

Inconvénients :

Additionally at least once or twice the scheduled content has failed to post, and it is difficult to track these.

Hootsuite - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,0/10

Hootsuite a reçu une note globale de 4,4 étoiles sur 5 d'après 3 371 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (3 371)

Veronica
Assistant manager
Utilisateur LinkedIn vérifié
Divertissement, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Stay uptodate with social media posts Effortlessly!

5,0 il y a 7 mois
Sous-titres en français disponibles pour la vidéo
Bennani
Freelance (Maroc)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Puissant mais perfectible

4,0 il y a 2 ans

Commentaires : J'utilise Hootsuite depuis un peu plus de 5 ans désormais et j'ai rapidement été ravi de sa simplicité et de sa performance. Mais aussi du fait que je peux piloter toute mon activité sur les réseaux sociaux, grâce à une vue complète sur le tableau de bord. Malheureusement, la série de bugs m'a progressivement poussé à déchanter et à changer de logiciel.

Avantages :

L'utilisation de Hootsuite est d'une limpidité sans égal. De plus, il uniformise la gestion de mes réseaux sociaux en planifiant notamment jusqu'à 350 messages . Ce logiciel dispose aussi d'une fonctionnalité de recherche conséquente permettant par exemple, sur Twitter, de cibler géographiquement mes requêtes. Enfin, il offre un important registre d'applications dans lequel on peut ajouter d'autres réseaux sociaux mais aussi des outils marketing.

Inconvénients :

Hootsuite souffre de plusieurs bugs, certains messages programmés n'arrivant pas à destination sur Instagram, alors que l'interface mentionne le contraire. Ce logiciel est bien plus aisé à utiliser sur ordinateur que sur mobile.

Anne Hélène
Funder (France)
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un outil indispensable pour le cm

5,0 il y a 9 mois

Commentaires : Cela fait 5 ans que j'utilise ce logicielles et je ne me vois pas utiliser un autre aujourd'hui

Avantages :

Ce que j'aime le plus c'est sa facilité d'utilisation et ces tableaux de bord qui nous permet d'avoir en un clein d'œil toutes les informations souhaitées

Inconvénients :

Le fait que l'outil ne soit plus gratuit pour un compte et 3 réseaux de ce fait je ne le recommande plus lors de mes formations en Community management lors de la mise en application.

Ghita
Marketing Manager (Maroc)
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

j'ai vraiment aimer mon expérience avec Hootsuite

5,0 il y a 3 mois

Commentaires : c'était et c'est toujours l'une des meilleures expériences que j'ai eues avec de nombreuses applications

Avantages :

j'ai vraiment aimer comment en peux faire un logo de brand en juste 5 minutes c'est vraiment adorable!

Inconvénients :

je n'ai pas trop aimer les annonces qui me perturbe on utilisons cet application

Pauline
Pauline
Free-lance (Suisse)
Utilisateur LinkedIn vérifié
Développement et commerce international, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mon avis sur Hootsuite

4,0 il y a 3 mois

Avantages :

Hootsuite permet de programmer ses publications sur les réseaux sociaux.

Inconvénients :

Il y’a malheureusement beaucoup trop d’annonces qui perturbent.

Hermann
CEO (Bénin)
Design graphique, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

un outil de gestion de médias sociaux efficace mais payant

5,0 il y a 2 mois Nouveau

Avantages :

Programmer des publications : Hootsuite vous permet de programmer des publications à l'avance, ce qui vous laisse le temps de vous concentrer sur d'autres tâches sans avoir à vous connecter à chaque réseau social individuellement.Suivi des performances : Hootsuite vous permet de suivre les performances de vos publications et comptes sur les réseaux sociaux, vous permettant de mieux comprendre ce qui fonctionne et ce qui ne fonctionne pas.

Inconvénients :

Coût : Hootsuite est un service payant, mais propose également un plan gratuit avec des fonctionnalités limitées.Complexité : Hootsuite peut être un peu compliqué à utiliser pour les utilisateurs novices, surtout si vous gérez plusieurs réseaux sociaux.Certaines limitations de fonctionnalités : certaines fonctionnalités de Hootsuite ne sont disponibles que sur les forfaits payants, ce qui peut être frustrant si vous êtes un utilisateur gratuit.

Magalie
Freelance (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

J'adore utiliser Hootsuite !

5,0 il y a 11 mois

Commentaires : Je suis relativement satisfaite. Les publications se publient automatiquement sans avoir besoin de se rendre sur l'application, une fois qu'elles sont créées.

Avantages :

J'adore le fait de pouvoir programmer automatiquement les publications à venir, sur plusieurs semaines et sur des réseaux sociaux différents. C'est relativement facile d'utilisation une fois qu'on a compris le système.

Inconvénients :

Les débuts n'étaient pas évident, le temps de comprendre comment fonctionne l'automatisation des publications.

theodore
chef service approvionnement (Cameroun)
Équipement et fournitures de bureau, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

programmation de publications

4,0 il y a 2 mois Nouveau

Avantages :

je peux modifier les contenues de mes publications

Inconvénients :

le prix est un peut élever et il bug très souvent

thierry
thierry
Gestionnaire crédit (Cameroun)
Utilisateur LinkedIn vérifié
Banque, 201-500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Hootsuite

4,0 il y a 3 mois

Avantages :

Programmer ses publications sur les réseaux sociaux

Inconvénients :

Il faudrait augmenter le nombre de réseaux sociaux intégrable au logiciel pour une large portée

Thibault
Consultant SEA SMA (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Utilisation de gestion des médias sociaux

5,0 il y a 2 mois Nouveau

Commentaires : Plutot satisfait, fait le job et ce qu'on attend du logiciel !

Avantages :

Praticité pour gérer plusieurs comptes en même temps ainsi que la planification et l'analyse de données.

Inconvénients :

Tarif un peu élevé, quelques limites en fonction d'une utilisation approfondie.

Arheer
Arheer
Marketing Manager (Inde)
Utilisateur LinkedIn vérifié
Internet, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Social Media Managed From A Single Place

5,0 il y a 2 mois Nouveau

Commentaires : I have used Hootsuite for doing social media management (Facebook, Instagram, Twitter) for our company's social media handles. The process is very efficient and simple. Also, the social media insights provided to improve the engagement by the tool is also very helpful.

Avantages :

1. It allows you to schedule social media post on multiple channels from a single place2. Helps you understand the best time to post on a social media

Inconvénients :

1. They should start a support for Snapchat2. they should develop image/video editing features for social media posts

Nicolas
Nicolas
Social media manager (France)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A great tool dedicated to big organizations.

4,0 il y a 2 mois

Commentaires : I love hootsuite. Well accompanied by the teams, we set up very good processes that allowed the company to gain efficiency, productivity and therefore profitability on the issue of social media management.

Avantages :

The monitoring and programming features are the most and developed. There are many small details such as the ability to edit an image during publication. Governance with many employees is also very effective.

Inconvénients :

The analytics features are quite complicated to set up, and lack efficiency compared to competitors. The data are sometimes very different from those displayed natively on social platforms

Ana
Research (É.-U.)
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Not Exciting

1,0 il y a 2 mois Nouveau

Avantages :

Including the voice feature and sharing it with public.

Inconvénients :

Boring over time requires a lot of new features

Rezaul
Data Analyst (É.-U.)
Recherche, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

It enables us to attract new clients and reach out to our devoted supporters.

5,0 il y a 3 mois

Commentaires : By scheduling posts to go out at the most effective times, you may reach more customers, increase interaction, and increase conversions.

Avantages :

Hootsuite's first significant application was scheduling posts for times when I wasn't available to post them. Today, there are a ton of scheduling tools available, including automatic schedules that publish our posts at the same time every day regardless of when I compose them, eliminating the need for me to manually enter the information each time.Hootsuite has a ton of information to display, thus in order to manage it all, it is presented in tabbed styles. I have full control over our feeds and can alter what displays on a particular tab. Prioritize influencer messages, create a tab just for customer service messages, whatever.With analytics, I may learn more about what customers desire and compile that information into reports that I can customize.Manage and evaluate the effectiveness of social advertising to attract new clients in addition to devoted followers.

Inconvénients :

Sadly, the fundamental plan has certain flaws. If I want advanced features, I'll have to pay.There are some issues with the post creator's text editor.It is annoying to not be able to amend a planned post within five minutes of the scheduled publishing time.

Nathan
Owner/Producer (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Good but feels outdated

5,0 le mois dernier Nouveau

Avantages :

It's easy to manage social media accounts and schedule posts. It's fairly easy to figure out how to use it.

Inconvénients :

The user interface feels super old. While the tools work, it just doesn't have a modern look or feel.

karan
Digital Marketing Analyst (Inde)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Software

5,0 il y a 2 mois Nouveau

Commentaires : My overall experience with Hootsuite has been positive. Hootsuite is a great platform for managing social media accounts, and I have found it to be user friendly and straightforward to use. I have been able to easily create campaigns and track performance, as well as schedule posts and monitor conversations. I have also been able to easily connect with other users on the Hootsuite platform, which has been beneficial for networking and collaboration. Overall, I have been pleased with my experience with Hootsuite and would recommend it to anyone looking for an easy to use social media management tool.

Avantages :

Hootsuite is a powerful software that helps you manage multiple social media accounts. With the help of this software, you can monitor and post to many different social media accounts without having to log in and out from every account. The best thing about this app is that it's easy to use and available in any devices. This makes it very convenient to use. This app is also used by a lot of high profile companies like Virgin Airlines, Air Canada, MTV and many more.

Inconvénients :

One of the biggest "cons" of Hootsuite is that there are so many features that it's almost impossible for social media marketers to master them all.  Another con is the price---it's more expensive than most other social media schedulers.  The cost of the Hootsuite scheduler may be worth it if you have a large number of social media accounts to manage, but if you're just getting started and you only need to schedule a few posts at a time, you might be better off with a free app such as Buffer or Later.

Utilisateur vérifié
Car seller (Égypte)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good application for managing your accounts on Instagram, Facebook, Linkedin and Pinterest

4,0 il y a 2 semaines Nouveau

Commentaires : In general, it is a very good application in managing your accounts on social networking sites, but it needs some improvements in customer service

Avantages :

It greatly facilitates the management of all your accounts on social networking sites

Inconvénients :

I hope that work will be done to improve the ease of publishing stories on Instagram, and sometimes there are oppositions in the format

Louise
Louise
Social Media Magaer (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Hootsuite review

5,0 il y a 2 mois Nouveau

Commentaires : Great software

Avantages :

You can easily set up different platforms to schedule over

Inconvénients :

sometimes the software doesnt post and it doesnt notify you until after

Utilisateur vérifié
Communications (Canada)
Utilisateur LinkedIn vérifié
Marketing et publicité, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Favourite social media management platform

5,0 il y a 2 mois

Avantages :

I love how easy HS is to use. I didn’t do any proper on-boarding or training, but figured it al out (or at least what I needed to know!) very quickly. I went from not knowing much to setting up automated reports all in an afternoon!

Inconvénients :

I’m not the biggest fan of how it handles IG stories, and the media library isn’t really used much by my team so we just have a cluttering of duplicate images. I’d like it if the media library was a bit more in the forefront to avoid this.

Utilisateur vérifié
Writer (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Rédaction et correction, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Hootsuite is so easy and user friendly

5,0 il y a 2 mois Nouveau

Avantages :

What made me like this software the most is its ease of use.

Inconvénients :

I think it's better to lower the subscription price on hootsuite, also increase the number of accounts that can be managed by the software.

Randi
Marketing Director (É.-U.)
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

One of the Original Content Schedulers and Management Systems!!!

5,0 il y a 3 ans

Commentaires : Hootsuite is a great tool. I find it useful in scheduling large batches of content. For example, for a few clients I can plan out and schedule my entire 3 months worth of content. It's a great tool for an agency who may focus on one type of client, be able to "recycle" and reword similar posts and upload the content across multiple clients simultaneously through an excel upload! I personally like to use Hootsuite as my blueprint. I know I will get my content posts uploaded and out there. I still like to log onto individual social networks and post on there in real time . I like Hootsuite for managing and responding to comments and DMs as I prefer using a computer and typing and checking spelling. Don't use Hootsuite as your only tool. You really need to go into networks and manually update them as well. Hootsuite hasn't cracked down on LIVE yet either and live video is a great tool!

Avantages :

I was one of the early adapters using Hootsuite. Originally all the options blew me away! Awesome to have on one dashboard all my social networks with multiple tabs in front of me. I also love that I could schedule the same posts and click off on multiple social networks. It's really good for marketers who can re-use content across multiple clients accounts, for example if I run a social media marketing agency and can use similar food content across all the food social media accounts that I follow. I also had liked I could build the posts in an excel and import it. I like your "university" and offering classes!!! I like your reports.

Inconvénients :

Overtime as social media space evolved there were functions I wished you had sooner. Instagram posting and scheduling was very clunky when it first came out that it had to notify my clients to push through the Instagram post that I had done. It took you a while to integrate Pinterest. I'm not sure if you're able to let me schedule on someone's personal Facebook account (I know this was on Facebook but I wish this was easier to do!) . Hootsuite mobile-I personally don't use your mobile. I only use Hootsuite on desktop because of the breadth of multiple social networks and tabs.

Sheila
Owner (É.-U.)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Makes life so much easier

5,0 il y a 3 ans

Commentaires : I'm able to efficiently see all of my social channels in one place. It makes it easier and less stressful to schedule, listen, reply to messages/comment, tag, etc. than having to go to each channels individually.

Avantages :

I like that you can schedule posts and see what's coming in a calendar. You can also "listen" to social media by setting up a hashtag you'd like to follow and all posts that use that hashtag will appear in a stream. You can set up a several streams for one social channel such as for posts, messages, scheduled posts, etc. You can even manage and reply to comments.

Inconvénients :

It takes a bit of a learning curve. It has some limitations as far as tagging companies or people. Some functions, you'll have to do directly on the social channel. But that's also the case with any social media management and analytics software like Hootsuite.

Utilisateur vérifié
Marketing Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Solid Social Media Scheduler

5,0 il y a 3 ans

Commentaires : Hootsuite has helped me schedule my social media marketing across multiple Facebook pages super easily. It speeds up the whole process compared to going into each page on Facebook and scheduling messages separately. I love it and I'm sticking with it for the foreseeable future.

Avantages :

Hootsuite provides a great free service. Without paying anything, you can schedule up to 30 messages across multiple platforms. For me, that works out great because I'm constantly scheduling relevant news articles and our classes, things that can be a few days out, but not months.

Inconvénients :

I wish the software would store photos I upload so I don't have to re-upload them every time. I often use the same image for various courses we provide, so it's just a minor inconvenience to have to upload it again. Not the end of the world, but it would certainly help. Maybe that's an option in a higher level paid plan?

Antoine
Antoine
SBDM Wastewater Treatment (France)
Utilisateur LinkedIn vérifié
Services environnementaux, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

A perfect tool! But quite pricey.

5,0 il y a 9 mois

Commentaires : Productwise a pleasure! It works and delivers on the promise. I compared it, and honestly, Hootsuite is the best of all the ones I've tried. It just has a price tag that goes along with its quality.

Avantages :

Almost everything: it integrates smoothly with platforms, it is easy to use, visually well done and the UI/UX is pleasant. You really get an enjoyable and reliable service!

Inconvénients :

The only con for me was Hootsuite's price. For my use, it was quite expensive per social post, which at some point decided me to switch off to an alternative (which I ended up regretting for different reasons). I get that the price is the reason why it's so good, but maybe an entry level plan with less features could be an interesting in-between solution.

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¿¿¿¿ Cynthia ¿
CFO (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Hootsuite is a great tool for social media management

5,0 il y a 5 mois

Commentaires : I think Hootsuite is a great platform. I would like to see them support nonprofit organizations. We decided to move forward to another social media tool from Hootsuite because we needed more than a 50% discount, which is nice, but many organizations gift free accounts to impactful nonprofit missions like ours.

Avantages :

I like the looks and feels and the ease of use. It takes practice to use any software, but overall the technology and widespread tools available make Hootsuite a great platform!

Inconvénients :

The price is a bit high, but the free trial was nice to become familiar with their software.

Virginia
Communications Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Manage and schedule your tweets (and posts) for SUITE results

5,0 il y a 5 ans

Avantages :

As a Hootsuite user for 7 years now, it is by far my favorite social media management software. Creating, optimizing, and posting social media for different platforms, etc. takes a lot more time than you would expect. Not only do you have to craft each post to fit each platform you’re posting to… you have to choose the best time, use the right hashtags, shorten URLS, and include something interesting (i.e. picture, video, content). Overall, what many believe will only take them 10 minutes, in reality it can take up 2-5 (or more) hours of your work week; even more when you include the content creation for the actual posting. Hootsuite is the best tool for compiling all your social media efforts into one dashboard you can work from and will definitely knock hours off your work week. PROS The best feature of Hootsuite is the time you will gain. Most social media platforms have a scheduling aspect to them but having to manually log in and out of each one, to do so, is not feasible or conducive for speed. Hootsuite provides you with analytics on each of your chosen platforms, located in its dashboard, to help you identify the most optimal time(s) to schedule each post to be sent out; this especially comes in handy for days you know you will be on the go and/or do not have access to technology. You can also scroll through past social media posts, save unfinished drafts, and boost posts for content promos; which will provide you with more insight and/or a better understanding of which of your efforts and/or CTA’s are working best. Hootsuite’s platform has various analytics and reports you can export so your team(s) can measure things like conversion rates, marketing and sales initiatives, and improvements in monthly social capital. One of the neat things about this platform is the option to purchase additional social media management applications for things like YouTube Analytics and video posting, Wordpress blog analytics and posting, Google Analytics, etc. Hootsuite also provides the option to export reports (including customized reports) on any of the platforms connected to your account, to measure competition, areas of improvement, click stats, and which platform is bringing in the largest amount of traffic to your website/content, etc. Because the company I work for uses another third-party application (Lead Liaison) to track visitors and traffic sources to our website, we use the free version of Hootsuite.

Inconvénients :

One of the cons of Hootsuite is its inability to detect whether or not your traffic is originating from an actual human or an automated bot. This can interfere with your data and make it hard to decipher if the data you have access to is valid or not; this is true for Google Analytics as well. To avoid this, we use a third-party application for visitor tracking (Lead Liaison). You may get notifications that your social network(s) have been disconnected from your dashboard; don’t worry, you simply just have to reconnect them. Although I am not sure why this happens so often, I trust that this has nothing to do the security of my account and I always receive notifications when I sign in to my account from a new device, etc.