Avis clients sur Winpharm

Intuitive Program with Great Features!

Commentaires : Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs.

Avantages :

It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup.

Inconvénients :

Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason.

Wish we switched sooner!

Commentaires : Experience has been excellent. Very pleased with my decision. Customer service is TOP NOTCH. With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. DataScan's representatives are extremely knowledgeable and remote in to your system to fix the problem on the spot.

Avantages :

After switching from our previous software vendor, and after this "old dog" learning new tricks, I realized how much faster and easier it is to process prescriptions. Processing prescriptions is a breeze and it has freed up more time for other tasks during the day. The POS is easy to use and the mobile delivery option is of great use. There are MANY more functions of the software that we haven't even utilized yet.

Inconvénients :

We had implemented the new software about a year before DataScan went through a change in platform and programming. We had some difficulties with delivery/POS/dispensing system integration and communication, however, customer support was excellent in helping us to hammer out issues during the process. Most issues have been resolved and the system is working smoothly again.

its the main software we use at the pharmacy

Commentaires : still learning it, I can fill my prescriptions and bill insurance

Avantages :

The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

Inconvénients :

you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

NYCO corp

Avantages :

Easy to navigate around many add on features to help work flow and give Exceptional customer service

Inconvénients :

Software is great and if any problems arise the team at Datascan is there for you . This make it hard to find things not to like

Switching software in a pandemic

Commentaires : Great reporting capabilities, ease of use of the program overall, very user friendly

Avantages :

Having switched to Datascan in a pandemic year, the software made it much easier for us to coordinate prompt delivery and shipping of maintenance fills, especially of pediatric compounds. Many of our families with young children, either temporarily or permanently moved away during COVID, and being able to forecast and anticipate their prescription needs by clicking on "View Daily Rx Log" has tremendously helped. I also find the Patient Notes and E-Rx annotations extremely valuable in the context of filling compounded prescriptions that do not always come through clearly via e-prescribing. Adding and creating compounds [in Datascan’s software] is a breeze!

Inconvénients :

At first I thought the system froze too often but then realized that some of computers were still operating on Windows 7! PLEASE upgrade to Windows 10 Pro before you do anything

Look no further!!!

Commentaires : I am from South Louisiana and we are very laid back and family oriented. When I first called up I spoke with Sarah. She was easy to talk with, very knowledgeable, and took the time to answer any questions I had. In the first two months in business I am very impressed with the staff and highly recommend them. Give them a shot, you wont regret it!

Avantages :

What I loved most about this software was the ease of use. Also, anytime I had questions about something, I could call up right away and get someone on the phone. I was very impressed. The system has all the features that you are looking for in today's pharmacy world and I am still learning new features. This is truly an amazing system.

Inconvénients :

None at all and I have been using for 2 months now.

Great Experience!

Commentaires : Again, very satisfied, keep up the good work, system and crew make it all work, thank you!

Avantages :

Simplicity of use, and great technical support. Awesome crew, always very helpful - [sensitive content hidden], and if I missed out any name(s), the blame is on me.... really nice team!!! p.s. Your after-hours service is very nice!!!

Inconvénients :

Keep up the good work, I see notices from [sensitive content hidden] often informing customers of new systems upgrade, or in the pipeline, thank you.

THANKS FOR ALL YOU DO

Commentaires : CUSTOMER SERVICE IS HELPFUL AND PERSONALLY ANSWERS WHEN YOU CALL

Avantages :

IS IS EASY TO LEARN AND IMPLEMENT IN THE WORKPLACE

Inconvénients :

SOMETIMES SLOW BUT MAY BE WINDOWS THAT EFFECTS THAT

pharmacist

Avantages :

easy to navigate. no down time. good technical help

Inconvénients :

compare to other provider, I don't really have any issue

WINPHARM REVIEW

Commentaires : Overall extremely satisfied with the friendly user interface and ease of filling a prescription. Reports tab is great as it allows you run any kind of report you wish to run.

Avantages :

Tech support always answers the phone in under a minute.

Inconvénients :

A few bugs and issues here and there, but nothing that would keep me from working as usual throughout the day.

Top Notch Customer Service

Commentaires : It has been great! They are easy to work with and get to the solution quickly!

Avantages :

The pricing, features, and immediate customer support when you need an answer/fix right away is excellent.

Inconvénients :

Sometimes trying to find where to turn off/on different features can be difficult, but again if you need to know quickly just call their support team and it will be addressed immediately.

Datascan Winpharm

Commentaires : I have used the Datascan Winpharm system for over 30 years. Their staff and management have always been reliable, friendly, and responsive. Datascan has always accommodated all of our needs. I would NEVER consider changing software companies. They are the BEST Pharmacy Software company in the industry today.

Avantages :

The Winpharm system is easy to use and simple to understand. It allows us to fill a high volume of prescriptions in an accurate and safe manor, while still monitoring our cost and protecting our bottom line.

Inconvénients :

There are no major problems that come to mind.

Taconic Pharmacy

Commentaires : Datascan's winpharm system is without a doubt the easiest system I have ever used while still offering hundreds of different modifications and additions when/if needed. The staff and customer service level cannot be rivaled in my opinion either.

Avantages :

The various programs required in running a retail business with a pharmacy and integrated completely. Ease of use is amazing allowing new staff to be trained quickly.

Inconvénients :

I have no specific function or feature that I would say I dislike

Winpharm rocks

Avantages :

Ease of use. Efficient and reliable. It helps us to ensure accuracy

Inconvénients :

Nothing really to list here. Wimpharm covers all the bases.

Review of datascan

Avantages :

Easy to use, simple and very user friendly. Great customer service

Inconvénients :

No cons. Nothing bad about this. There is nothing bad I can say about this software

WinPharm Review

Avantages :

The ease of use and backend support. It is easy to use and has all the necessary functionalities for the business to run efficiently.

Inconvénients :

It does what we need it to do, no issues.

Best Pharmacy Software with Trusted support safe

Avantages :

Personal feel, you get to know all the support staff

Inconvénients :

Any Conversion is hard but they help you very step of the way

Works perfectly, best pharmacy software around

Avantages :

Ease of use, great support!!!!!!!!!!!!!!!!!!

Inconvénients :

No real problems, they keep everything updated pretty regularly

Datascan Our New Pharmacy Software Company

Commentaires : [SENSITIVE CONTENT HIDDEN] was our first contact with Datascan. She provided us with all the necessary information needed for us to make the decision to go with Datascan. She became our contact person from the beginning and remains so today. [SENSITIVE CONTENT HIDDEN] is always available to answer our questions and address our concerns immediately (even after hours and weekend). Her calm and reassuring demeanor definitely was a plus in making this change to a new platform. We lean on [SENSITIVE CONTENT HIDDEN] often and she always responds to our satisfaction. If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner. [SENSITIVE CONTENT HIDDEN] gets high marks from our company and deserves the praises.

Avantages :

Software is easy to use so the transition to Datascan was seamless. Very similar to the previous software we were using and Datascan was able to quickly make some adjustments we requested. These adjustments were essential and allowed for an efficient workflow. Has a variety of features that covers just about everything that a pharmacy software could.

Inconvénients :

Some changes were necessary but there was nothing that could not be addressed to our satisfaction.

VERY SATISFIED PHARMACY

Commentaires : MY PHARMACY HAS DEVELOPED A WONDERFUL RELATIONSHIP WITH DATASCAN. I AM THANKFUL THAT I DECIDED TO HAVE DATASCAN AS A PARTNER WITH MY PHARMACY

Avantages :

THE SOFTWARE IS VERY EASY TO USE. I CAN CALL DATASCAN AND THEY CAN FIX MY LABELS, CHANGE MY SETTINGS, AND HELP ME WITH SETTING UP INS.

Inconvénients :

I DON'T USE OUT OF STOCK OPTIONS. I DON'T USE SHORT FILL OPTIONS

Great Team

Commentaires : Overall our experience has been great. DataScan has assembled a professional and courteous team that is willing to go above and beyond to make our business thrive.

Avantages :

We changed our pharmacy operating system from a very user unfriendly system to DataScan. We have a good mix of employees that have used a variety of software systems and we all agreed that DataScan would work best for our needs. The speed and accuracy of the system are above our expectations, and the personalized responses that we have received from the Datascan Team have been unsurpassed. I would highly recommend DataScan to anyone looking for a new system or looking to upgrade an existing system.

Inconvénients :

I would like to see a more robust inventory system.

I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

Commentaires : GREAT VALUE UPTO DATE OPERATING SYSTEM

Avantages :

CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

Inconvénients :

TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

Best system on the market!

Commentaires : This software system helped streamline our day to day workflow, accomplish more in less time, and made it easy to run out business effectively.

Avantages :

Easy to use and learn, excellent customer support and service, tons of features, always get quick answers from the support technicians

Conversion to Datascan

Avantages :

User friendly and the conversion from Pharmaserv to Datascan was painless. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] the trainers where very good!

Inconvénients :

The system at times goes into a thinking mode.

VERY THOROUGH AND RELIABLE

Commentaires : I HAVE USED THIS SYSTEM FOR OVER TEN YEARS. IT IS NOT EASY TO LEARN, BUT I WOULD NOT SWITCH TO ANY OTHER SYSTEM. IT CONTAINS EVERYTHING NEEDED FOR ACCURATE BILLING, WHICH IS MOST IMPORTANT. IT DOESN'T FREEZE OR CRASH, NO DATA IS EVER LOST. TECH SUPPORT IS VERY GOOD.