Avis clients sur Paychex Flex

Solution complète de paie et de RH avec possibilité d'amélioration

Commentaires : Dans l'ensemble, je suis satisfait de mon expérience avec Paychex Flex. Il s'agit d'une plateforme complète qui m'aide à gérer efficacement ma paie et mes tâches RH. Malgré quelques inconvénients mineurs, je trouve que c'est un outil fiable pour mon entreprise.

Avantages :

J'utilise Paychex Flex depuis un certain temps maintenant et je dois dire que c'est une excellente solution de paie et de RH tout-en-un. J'apprécie la flexibilité qu'il offre à mesure que mon entreprise grandit et évolue.

Inconvénients :

Bien que Paychex Flex possède de nombreuses fonctionnalités intéressantes, il n'est pas parfait. L'interface peut parfois être déroutante et j'ai rencontré des problèmes occasionnels qui ont ralenti mon flux de travail.

Saoulo business

Commentaires : Avec paychex je suis bien servi de mes payements.

Avantages :

Avec paychex mes paies sont bien effectués et sans arrière pensée.

Inconvénients :

La difficultés d'accès au service clients

Paychex flex un moyen de paiement efficace

Commentaires : Mon expérience globale sur paychex flex est bonne et la recommande a toute personnelle de RH .

Avantages :

Ce que j'ai le plus aimé chez Paychex flex est le faite que cela facilite le processus de paie et la gestion des avantages sociaux.

Inconvénients :

Ce que j'ai le plus aimé dans paychex flex est le faite que l'application peut être parfois le t et aussi il y a possibilité d'avoir des retards occasionnels .

Gestion simplifiée de la paie et des ressources humaines avec Paychex Flex

Commentaires : Malgré les inconvénients mineurs, mon expérience globale avec Paychex Flex a été positive.

Avantages :

J'aime la façon dont Paychex Flex simplifie le processus de paie et facilite la gestion des avantages sociaux de mes employés.

Inconvénients :

J'ai constaté que le support client peut parfois être lent, et j'ai rencontré des retards occasionnels lorsque j'essayais de résoudre des problèmes.

Bonne solution de paiement

Commentaires : soutenir nos employés avec des informations de paie complètes en temps réel est inégalée.

Avantages :

Paychex est utilisé pour nous aider à trier notre paie et permettre aux employés de voir leur paie pendant la période de paie.

Inconvénients :

Je n'ai pas de soucis avec paychex flex depuis que j'ai commencé à l'utiliser. Si ce le logiciel à des inconvénients, je l'ai pas encore rencontré.

Depuis que nous utilisons Paychex Flex nous sommes maîtres de notre temps

Avantages :

Le suivi du temps en ligne et du stock de travail sont des fonctionnalités très importantes

Inconvénients :

Le suivi des présences de Paychex Flex doit recevoir quelques retouches

Carte de paiement

Avantages :

C'est une excellente Platforme qui propose tout solution de paiementJ'apprécie sa rapidité et c'est diverses offres Très fiable comme site de paiement

Inconvénients :

Très difficile dans le maniement des les débuts le support client rencontre parfois de nombreuses difficultés

Le meilleur

Avantages :

Depuis que je suis avec logiciel je ne rencontre aucun problème et si il y en a moi je n'ai pas connu cela

Inconvénients :

Jusque là je n'ai pas trouvé d'inconvénients jusque là

Logiciel de contrôle des présences

Avantages :

J'apprécie la flexibilité de mon entreprise surtout la solution de paie et de RH

Inconvénients :

La gestion des jours fériés n'est pas fiable malgré ces multiples fonctionnalités

Essentiel paycheck flex

Commentaires : Beaucoup dont je ne sais comment l'expliquer

Avantages :

Très facile et efficace et vraiment agréable pour les personnes qui ont envie de se faire plaisir

Inconvénients :

Non je n'est pas d'inconvénient avec paycheck flex

Paychex Flex

Avantages :

Simple à utiliser et assez pratique pour les tâches

Inconvénients :

Pas le meilleur pour certaines tâches quotidiennes

Logiciel de Paie et de suivi de temps

Avantages :

J'aime bien ce logiciel car son système d'arlerte est juste incroyable, et la gestion de Paie est fait de manière précise

Inconvénients :

C'est un bon logiciel, je le recommande à tous

easy to use

Avantages :

Easy to set up and to have users set up. The different ways to customize it like setting when you started, your birthday, your goals...is a nice added feature. Simple lay out and easy to navigate and understand.

Inconvénients :

Maybe ways to have the user add deductions to their own paycheck?

PayChex is one of the best and easiest payroll programs

Commentaires : Payroll processing is tedious and time-consuming, but PayChex simplifies things significantly. Having a professional create and update the guidebook for you is also a huge assistance.

Avantages :

Payroll processing for my business can be done whenever I want, the interface is intuitive, and all employees have access to their own data for purposes of audits and tax filings. The time I used to spend on payroll and tax preparation is now mine. I was relieved to have access to Paychex reports when a PPP opportunity presented itself.

Inconvénients :

They're doing their best to improve the system, but in the meanwhile, it can be inconvenient to use while they work on it.

While they provide an agent to enter payroll data, their agents make constant mistakes

Commentaires : Overall a bad experience. I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then make adjustments to my books to fix the reporting errors.

Avantages :

I appreciated that I had a dedicated payroll support representative

Inconvénients :

When submitting payroll, while I would provide very specific payroll info, their agents would hand key this info into their systems which resulted in mistakes that had to be corrected on every payroll.

Great provider (unless your company is within 3 degrees of separation from cannabis)

Commentaires : It was great until it wasn't. Again, most of our essential services were terminated with only a 30-day notice, and their proposed solution was a handful of complicated workarounds while maintaining our current price, so we were pushed into fast-paced negotiations with alternative vendors.While we used it, though, it was a nice service, particularly the portal itself. Their interface is speedy and well-designed, and while there isn't much in the way of "customer success training" to help figure out exactly how to use it, it's very intuitive once you spend a few months with it figuring out how all the different pieces fit together.Bottom line, the system itself works very well, but don't lean too hard on the parts that involve human beings doing things & making decisions.

Avantages :

For what we paid, everything worked REALLY well. It met our needs & made payroll a simple and consistent process, which left more time to work on more operations-focused processes. Paychex offered multiple tiers of service & an array of useful add-ons which come together to provide a rich suite of functions for organizations of nearly any size.

Inconvénients :

After more than a year of quality service, they kicked us off all our electronic services with only a 30-day notice because we were a "cannabis business", which was not strictly true -- we weren't buying or selling marijuana, but rather a lab performing state-mandated compliance testing. We lost direct deposit, TaxPay, etc., but they wanted to continue charging us the same contract price despite massive loss of service.Customer support was variable quality--we were paying for the tier which included ongoing dedicated support, but our rep changed multiple times over the course of a year, usually without any kind of warning--often we wouldn't find out until we emailed in about something to find they'd been moved to a different department.

The customer support team for this software is so cool. Focused to assisting.

Commentaires : Very wide coverage of benefits. Paychex Flex is a game changer.

Avantages :

The customer support team really gave me an overwhelming experience. The assistance they gave at a time I was almost giving up on setting up the software was so satisfying. Ever since they assisted me, Paycheck Flex has been an easy to use software. Extremely helpful in payment management. It provides a great overview of my work and helps in creating a wonderful work environment.

Inconvénients :

Five stars worth of performance. Nothing is challenging with Paychex Flex.

Paychex Flex

Commentaires : Overall it has been a good experience. I don't have any major complaints.

Avantages :

Ease of use for our workers out in the field when they want to request PTO.

Inconvénients :

We don't use a lot of the features so I'll have to wait to see

>asy to use

Commentaires : Overall, it has been a positive experience. The site is user friendly.

Avantages :

I like that it tracks all forms of reporting and taxes. It is easy to use

Inconvénients :

Customer support can be very good but sometimes hard to find the right person to assist.

Paychex Flex daily user

Avantages :

This system is very easy to use and to help others understand how to use. Errors are also very noticeable and easy to fix.

Inconvénients :

some screens do not populate back to where you were working with. therefore, once you save or add you have to then find the day you were looking at

Nice solution

Commentaires : I remember a time when we also tested the payroll taxes with the product, and it gave accurate results.

Avantages :

If you hire an employee, onboard them, track them and even train them, then this is your solution. There had been a time when we used Paychex and it provided great service, lots of hiring tools, more than enough.

Inconvénients :

The product needs to adapt with very large companies if it wants bigger results, but overall works good with small and medium sized companies.

I guess better than nothing

Avantages :

1) better than nothing 2) it may depend on your employer how well it works 3) cheap employers can limit the features the app has I suspect

Inconvénients :

No YTD for vacation, or break down of wages and expenses. This may be as a result of the cheap company I was working for no idea

Streamlined and Simplified Payroll Processing and Ancillary HR Services

Commentaires : Thus far, the experience has been positive and meets all needs of the company. Tax compliance, W-2s, time keeping, and benefits admin all went smoothly through a full annual cycle. The customer service response times are within a reasonable range, and the mobile app surprisingly is very useful due to the simplicity of the overall platform. Employees can also self-serve make a certain number of changes to things like addresses or banking info without the need for an HR team member to service such requests.

Avantages :

The ease of onboarding and implementation (compared to ADP, for example), as well as the streamlined processes that allow for staff who may not be payroll professionals to accurately run payroll & benefits to a high degree of efficiency.

Inconvénients :

The functionality for contractors isn't as great as some other providers I've used in the past (PayReel, for instance). Additionally, the level of sophistication for tax issue or researching problems from state notices, etc. isn't the best I've seen though it is certainly adequate.

The Best Payroll Option Available!!

Commentaires : We are extremely satisfied with the services that Paychex Flex provides. We are using more features as they get rolled out, and it has helped keep our staff morale high. We really like using Paychex Flex for Payroll and HR management.

Avantages :

The convenience of having so many features in one place. We are able to achieve payroll and HR tasks faster than ever before. Ever since we started to use Paychex Flex employees have had less issues on their pay and benefits. The benefits are easy to access and the setup is user friendly.

Inconvénients :

There were some times they were performing maintenance on the site when we were trying to access. It can take some time to get through to support staff and you must know the specific issue you are calling about. There is lack of updates and benefits can take some time to setup for the HR manager.

Everything we need and more

Commentaires : Paychex Flex has cut the time we spend processing payroll requests in half, if not more. Giving employees the ability to make most changes on their own allows our Payroll Admin to focus on other parts of the business that require more attention.

Avantages :

I love that I can get new employees set up as users during their onboarding, then this becomes their one-stop-shop for all things payroll. They can access this site to get their pay stubs, make changes to their direct deposit, enroll/change health benefits, and even make adjustments to their 401k plans.

Inconvénients :

The only real con I have found with this system is that employees can not make changes to their mailing addresses themselves. They are still required to fill out a form for our Payroll Admin and he has to call Paychex to make the change. This seems like something simple that employees should be able to do themeselves.