Avis clients sur MimeCast Email Security

Great product that just works as expected. Easy to use and manage.

Commentaires : Email protection

Avantages :

Mimecast is a great product overall and just works as expected. Because it is a SaaS offering, setup and config is quick and easy and the overall reliability has been everything we expected it to be. Mimecast has also continued to innovate and introduce new offerings to enhance our overall security which is key to staying ahead of the curve from our perspective.

Inconvénients :

The only con I have with Mimecast is that the administrative console is not the easiest to navigate and is often slow. While the end user facing components are easy to use and do not require much training, the admin portal seems designed by engineers with less end-user perspective. It is also much slower to navigate than other websites.

Excellent in Email Security in protection and handling targeted cyber attacks

Commentaires : Mimecast is one of the leading and best email security solutions currently available in the market in terms of email security or threat protection from cyber attacks. 70% of cyber attacks are from phishing and email security requested the firms to implement tools like Mimecast.

Avantages :

In terms of blocking phishing attacks, sandboxing, URL filtering, and analysis performing as the best solution in the market. Email archiving and securing the messages and sending large files of some additional features really helps the customers to make use of it.

Inconvénients :

Mimecast is feasible for small or SMB customers as it is expensive and there are other tools that play a bigger role in such a market. Its configurations are not so easy and it takes 2-3 days to synchronize and to completely use its full features.

Mimecast provides good email security - No major complaints or issues noted

Commentaires : My overall experience with Mimecast email security has been positive. I do feel that this software adds value.

Avantages :

Mimecast provides a good level of email security protection. It prevents spam emails, which is a big convenience. In addition, it alerts me as the user if a potential threat is suspected, giving me the option to either reject or accept the email. Attachments to emails are filtered/scanned by the software for potential threats, which is also a plus.

Inconvénients :

I sometimes find it troublesome that email attachments are first screened by Mimecast, and I have to either approve or reject them prior to being able to download them. Sometimes when email attachments are outright blocked, I have to have them released by IT. This isn't a huge issue, just a minor inconvenience.

Mimecast....it could be better

Commentaires : I'd like to point out that I am approaching this review from a user standpoint. I want to make it clear that I am not part of my company's IT team, and I am aware that this program has contributed to cleaning up our email server and preventing potentially dangerous/harmful emails from entering our network. As a user, I see somethings that could be fixed, but I know that it is overall doing it's intended job which is good enough for now.

Avantages :

As a user of this software, I like that I can retrieve ANY of my past emails, even if they have been deleted. It gives me peace of mind that nothing is permanent, and I can keep my inbox organized with minimal emails, knowing that I can access anything at any point. I also appreciate the Mimecast app - I don't have to keep my email on my phone and receive constant updates about what is happening while I am outside of the office. I can log into the Mimecast app at my leisure and see everything that is going on.

Inconvénients :

I just think it is clunky. It is slow, it doesn't always work, and it sometimes disappears from my computer. Seriously - I've had to download and redownload multiple times (with the help of my IT department). I am unsure if that is because of the software itself or because of it's relationship with Outlook and Citrix, but there are definitely some bugs to smooth out. I also think that the search function is not as easy to use as most search functions. It takes a lot of filtering and keyword searching to find what I am looking for, and sometimes it is an impossible job.

Email filtering and Security

Commentaires : Mimecast helps us manage emails effectively blocking spam and other unwanted emails. It also provides as a DR solution for sending and receiving mail. As well as retrieving wrongfully deleted mail.

Avantages :

MimeCast is an excellent all in one email filter and management tool. MimeCast offers great functionality to block spam and filter any unwanted emails. We use block and allow lists to our benefit for email domains. Mimecast also offers a large range of other features including large file send which is excellent for securely sending large files which may be blocked by normal email due to the size.

Inconvénients :

Mimecast is a great tool, One issue I face with Mimecast is the size of the portal and amount of features that are similar. It can be tricky to find what you need at times.

Robust and easy

Commentaires : Overall, they have been easy to work with and have a robust solution. The rep we have is responsive and always helpful, which is nice. Support is generally good, though recent years have shown that its getting worse.

Avantages :

The level of granularity in policy creation while still being robust and easy to use.

Inconvénients :

Troubleshooting, although easier than some software, can be difficult to do via tracking. We've tried chasing down messages that triggered a policy despite being exempt, only to find it was some nuance of how that one policy worked.

Mimecast has really improved our spam situation and reduced the amount of time we need to deal with

Commentaires : We have had great success with Mimecast. Our user base has really taken to the product, so much so that a few wondered what had happened to all of their spam!

Avantages :

Mimecast is very good at catching spam before it hits a user's inbox. It also has great features like attachment sandboxing which are eye opening.

Inconvénients :

Mimecast can be daunting to get set up initially; there are many different configuration screens which all work together. Configuring policies can be confusing, but support is quite capable and you should make use of that resource as you get things up and running.

Does the job

Commentaires : This is a great overall product and I would certainly recommend it.

Avantages :

I like that it not only scans and detects malicious/junk emails, it also protects users from links that they click on - scanning the web page before it opens.

Inconvénients :

I don't like the portal that the junk emails go to. It is not that user friendly but thankfully I don't need to login to it all that often. Emails do take longer to receive by having this security but it is well worth it.

Protect email with MimeCast

Commentaires : MimeCast Email security provide some security regarding my email protection, but not total protection.

Avantages :

I have use this software as additional to protect and secure my email in the Microsoft Office 365. It is quite easy to use and i can setting it up independently by following the guides that are provided. It has protection over malicious email or spam email and block it from my main email inbox.

Inconvénients :

Even-tho there are filters for spam emails, the detection rate is not really the best as i still can see some of the spam email manage to be delivered to my main inbox. The email body and the title scream spam email, but unfortunately it can be detected by the filter is bothering me.

MimeCast is easy to use, and blocks spam messages

Commentaires : Overall, MimeCast is easy to use and easy to setup. I think it is a good email security provider - even though there are some glitches.

Avantages :

-Spam blocking -Potential phishing filtering - Ease of use and criteria setup -Works well with Outlook

Inconvénients :

-MimeCast often confuses emails from the same person but different companies (ie, I have two different work emails) and identifies them as phishing, and blocks them from being sent.

Daily use of this product is easy with lots of tools, resources and options, but we felt lied to.

Commentaires : It makes sending encrypted emails easy and the recipient a reasonably easy way of getting into the information.

Avantages :

I love that there is a knowledge center with all kinds of information about how to build and use the system in the way that's right for you. I love that there are tons of classes and webinars not only about how to use this product, but how the product came improve your over all company. Despite the cons listed below, we've enjoyed our daily experience with the service and I think its a reasonable alternative and provides the majority of the services as expected. I think my favorite thing about this service is how much I can figure out how to do on my own, rather then calling and waiting on hold while someone remotes in and figures it out for me.

Inconvénients :

When we purchases this product, we explained many times exactly how we wanted it to work and what our firm's needs were. After too many long customer service calls we discovered that the way we wanted the software to work just wasn't what it was designed for. Whats more, apparently its not what anything in the industry is designed to do. Needless to say, we were very frustrated we'd done all this work to transfer us over to using Mimecast for our email security. I felt like if they'd just told us we were wanting the impossible, we would of reformatted our search and very likely still gone with Mimecast, but would of had realistic expectations.

E-mail Security and Filtering

Commentaires : Increase productivity (less junk mail flowing through without proper checks and balances in place) amongst the workforce, organized e-mail flow (many of our employees work directly out of their e-mail and it is important to keep it as filtered as possible) and overall security - many, many viruses and malware and phishing attacks come via e-mail and Mimecast helps to thwart these!

Avantages :

We enjoy how it will hold all e-mails that don't meet the criteria to go directly to an inbox in a separate folder and send a summary e-mail each day. Our users have the ability to "permit" "release" or "block" these e-mails which is excellent. It eliminates junk e-mails (potentially) during the day, with the worst case scenario being missing an e-mail for an entire day (has only happened a few times).

Inconvénients :

Missing a key e-mail because it gets held up in the filtering is troublesome, however, need to simply work to refine filtering criteria to ensure it doesn't repeat

MimeCast - a must have for email security

Commentaires : it has save us time and time again from attacks and CEO fraud and impersonation attempts

Avantages :

Mimecast is great platform for email security including sandboxing of attachments, spam filtering, archiving, email link writing secure email delivery and great support team. Mimecast is much better than any on site appliances

Inconvénients :

Always with is would cost less but compared to proof point, it the way to go.

Excellent Email Security

Commentaires : Our overall experience has been pretty positive. This has cut down significantly on the amount of spam coming into our organization. The ability to create bypasses for the existing policies and rules is a huge plus.

Avantages :

Product is easy to administer once you have all the policies and profile groups setup correctly. Adding a new domain/email address to a bypass is done in text and can be done via browser on computer, mobile phone, etc., making administration very easy during the day and on the go.

Inconvénients :

They are constantly moving services around to different menus and combining features. If you are used to things being in a certain spot and using muscle memory, this can be confusing. Also, if you have internal documentation about how things are done, this requires checking and updating often.

Mimecast Anti Spam

Commentaires : Overall very happy with the reduction in junk emails we have seen since starting Mimecast. The options to tailor the settings to filter more or less of certain types of emails has been really helpful. We have also seen a huge decrease in account compromises because the emails just aren't getting through and do not give our users a chance to make mistake, So helpful!

Avantages :

Mimecast does a much better job screening the spam email then we got from simply using the built in Microsoft spam filters offered by Office 365 for Outlook. We have anti-virus that supposedly helps prevent spam email as well but since we have started using Mimecast we get virtually zero junk emails in our inboxes which is nice.

Inconvénients :

The only real complaints I have about Mimecast is the way it sends you emails and asks whether you want to release, block or permit the email that has been placed on hold. This has caused some of our users difficulty and even some of them have reported these emails as spam to us. It is a simple enough process but for some reason our users either don't read them and understand the email or they see it as junk and just ignore them.

Mimecast is an additional security layer that I haven't felt much benefit from at all.

Commentaires : I haven't found any benefits from the software as yet. Maybe the benefits are the fact that my mailbox isn't crowded with SPAM, but, then again, it wasn't before MimeCast. I may be looking at this entirely wrong and not seeing the benefits that have been introduced, but I haven't felt them at all.

Avantages :

Mimecast runs on the e-mail server side, so there was no change to the way I way or handle e-mails every day. The software guided me through device registration when opening links, and explained what was happening at each step and why.

Inconvénients :

Lots of e-mails that come from trusted sources have been marked as SPAM. This occurs on a regular basis. The fact that device registrations, to ensure links can be opened in e-mails, are based on a stored cookie is really inconvenient. This means that if I choose not to allow cookies, I need to register the device I am using (via a 2 factor emailed code) every time I click on a link in e-mail.

Mimecast Keeps Company Email/Data Secure

Commentaires : The Mimecast Secure Email Gateway has provided us with trust and reliability when looking for a better way to manage our critical information in a more secure way. I trust that Mimecast will continue to do great things for our company. If I could put into better words, I would say that this company is totally worth the investment. I see great changes within my organization since it was launched here. We should to get so many emails that would attempt to get private information through false links. But it has seen been much improved with Mimecast. It has taken the guess out of what is real and what is fake.

Avantages :

I like that Mimecast has features that protect the integrity of our financial email. It's cyber security features are pretty resilient and effective as we aim to strengthen our cyber security measures. My company has just implemented this into our email systems and so far we have seen a change in the level of spam, spyware, malware and other hacking devices. I think we made a great choice going with Mimecast as it is a terrific company if you are looking for email management.

Inconvénients :

The only thing I do not like but am getting used to is the holding of email until it pushes to outlook. I guess this is protocol to verify outside email but it can be quite annoying as I noticed that some email is held until the end of the work day. I did however, learn that I could go into one of the Mimecast tabs in outlook to find emails that are on hold. No big deal.

Best Email Filtering we have found after using the other big names ones

Commentaires : Freed up ALL IT resources for email filtering and monitoring. Rarely have to touch this product.

Avantages :

It stops 99.9% of the garbage and not just the obvious. The Phone plug in is easier to use then Apples mail and you can see all the email in it, crazy fast too. The Desktop app workk great with outlook, empowers the users and stops call to IT. Setup was easy and support gave us all the best practices to use.

Inconvénients :

The setup can be a bit tough BUT their support will walk you thru any and all issues. Wish there was more SSO options as we have users who would like most software handed to them completely configured and ready to us(no registering).

Terrible, clunky, feels like old, outdated technology

Commentaires : It's supposed to make us more efficient and keep us from clicking "dangerous" links. but honestly, it has caused negative impact on our productivity because of wasted time, missed emails, etc. Granted, I don't have experience with any competitive products, but I can't imagine they are all this bad.

Avantages :

Very little is good about this product. It does catch some spam, but it misses a ton and it also catches a lot of valid emails.

Inconvénients :

Where to begin? First of all, as noted above, this software does a very inconsistent job of catching actual spam. Clearly spammy email regularly makes it through to my inbox, and when messages are held, there is often a long delay before you receive the email telling you there are held messages. That is very problematic especially if you get an email you weren't necessarily expecting...you don't know when it's going to arrive, so you aren't looking for it and may not realize it's been held. Perhaps the worst thing about Mimecast is that everytime you release, block or permit an email, it opens a web window telling you what you just did. What is the point of that? I just click on the button, i don't need you to open a window and take me out of email every single time. I believe every single employee in our company hates Mimecast at least as much as I do.

Mimecast keeps us protected

Commentaires : Mimecast has give the IT Department peace of mind and great strengthened our security posture.

Avantages :

Mimecast has nearly eliminated phishing attacks and malware via email at our company. It has also greatly reduced spam while still allowing users to catch any false positives and get the emails they need without submitting a ticket.

Inconvénients :

It was difficult to train users to read through the daily digest, and when some users Blocked certain senders, they didn't realize the wouldn't be able to easily receive future emails from those companies, causing frustrations

It works, Keep junk mail out

Commentaires : This stopped us from getting hacked! Good program, works as it should.

Avantages :

This is a good program. It really does keep junk and malicious mail out of your inbox. I liked the daily updates on what it caught so I could easily add senders to my approved or blocked lists.

Inconvénients :

Really none. It could be too sensitive at times but that was resolved with little headache by just approving the sender. However, if you were waiting for a reply and had to go and check Mimecast it could be annoying.

Pretty good software!

Commentaires : I have had a great experience with this software. If they could update their app to be more user friendly, I think they would be unstoppable!

Avantages :

It always functions as promised. Every software can glitch from time to time, but rarely do I run into major technical issues with this software.

Inconvénients :

Every once in a while it will hold back emails that I have definitely allowed to come into my inbox, and the app is pretty clunky, but it functions well most of the time which in the end is all that matters.

Mimecast Success

Avantages :

The phishing and spoofing tools have been the most helpful

Inconvénients :

It takes some work to get it up and running.

Mimecast is a high quality e-mail security service although a bit pricey

Commentaires : It's just a top notch product, as I said the price is quite high when you look at the competitors however I guarantee you that the support and functionality won't be as good as MimeCasts.

Avantages :

The functionality of the software is amazing, no matter what your setup or need is I'm sure that MimeCast will be able to accommodate you. The customer support has been amazing, every time I have contacted them they've resolved the issue in a thorough and quick manner.

Inconvénients :

The price, it's a high price compared to some of it's competitors however I do firmly believe you're getting what you pay for. I haven't regretted my purchase of the software at all.

Great Email Security/Filtering and Monitoring

Commentaires : I'm a fan of Mimecast. It does everything our company needs it to do.

Avantages :

I like that it keeps the junk from filtering in to the user's mailbox. This helps the user not to have to do the filtering themselves. Also saves the company from the user clicking on something they shouldn't.

Inconvénients :

The customer support isn't what it used to be. They seem not to be as responsive as in prior years.