17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur TalentReef

talentReef rationalise la façon dont les opérateurs privilégiant la vitesse trouvent, embauchent, forment et gèrent leur atout le plus précieux, à savoir les talents.

En savoir plus sur TalentReef

Avantages :

In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

Inconvénients :

Only cons with this software was that is applicants would forget password and would have to always call costumers services to retrieve it so they could finish online hiring forms.

TalentReef - Notes

Note moyenne

Facilité d'utilisation
3,5
Service client
3,3
Fonctionnalités
3,5
Rapport qualité-prix
3,5

Probabilité de recommander le produit

6,5/10

TalentReef a reçu une note globale de 3,5 étoiles sur 5 d'après 86 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé TalentReef ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (86)

Susan
Administrative Assistant (É.-U.)
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Carnes Management Review

5,0 il y a 11 mois

Commentaires : Overall, our current experience with Talent Reef has been awesome. The customer service department is very helpful, and our customer success manager, [sensitive content hidden], is on top of any questions we may have or any assistance we may need.

Avantages :

The ease of obtaining quality applicants and onboarding. I also really like the online help site with step by step instructions and videos.

Inconvénients :

I would like the reporting functions to be more customizable and the analytics page is difficult to use.

Jason
Vice President of Operations
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Vice President of Operations

5,0 il y a 8 ans

Commentaires : I would strongly suggest TalentReef to anyone who is considering this type of service. The TalentReef team will find a way to fill your needs and add value to your organization. We use TalentReef at our corporate support center, corporate locations and franchise locations. Our entire organization uses TalentReef for recruiting, hiring, onboarding and managing employee files. TalentReef has helped us keep our employee files accurate, up to date and easily accessible. One of the best features of TalentReef is that when an employee is hired, we ensure all required documents are completed. We also use TalentReef as the main source for employee information, so all other systems are updated from TalentReef. Our POS, payroll and online learning program all get employee information from TalentReef. All changes happen in TalentReef and then pushed to other areas in order to keep information accurate in all systems. We have been very pleased with our relationship with TalentReef and they have proven to be a strong partner.

Avantages :

*TalentReef's culture is very impressive. From the CEO on down, the culture is focused and listens to the needs of their clients. During my visit to talentReef I was extremely impressed with the culture and the TalentReef team. Great product and great people! •The service from TalentReef has been top notch! All departments (Sales, implementation, marketing, client services) have been fun to work with and we are looking forward to a long partnership. •The hiring and onboarding process for the manager is user friendly. This gives the manager the ability to focus on other important tasks because they spend less time on paperwork.

Inconvénients :

If any organization is looking to use talentReef, I would suggest they make sure they have a project lead. talentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from talentReef. talentReef can provide the basic needs, but the true value comes when you customize the program.

Meredith
HRBP (É.-U.)
Vente au détail, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My review -

2,0 il y a 11 mois

Commentaires : Not good. Again, knowing what other ATS's provide, there is a lot of standard functionality that TalentReef does not have, which has been frustrating. Our dedicated account rep has been great, but our Account Manager's that have been assigned have never been fully able to support well - seem to be overextended or just not enough information/knowledge to adequately support. We've made it work, but improvement would be recommended.

Avantages :

The customer service account rep has been with us from the beginning and truly a great help as we have a lot of issues that she has to work on for us.

Inconvénients :

Compared to other ATS's I've used, this doesn't compare - lower quality. The ease of use for recruiters to navigate candidates/reqs/postings in the system is subpar. The basic functionality that other ATS's have, does not seem to exist with TalentReef - agency tracking, ease to move from one screen to the next, ability to move steps/stages that help provide metrics, clear metrics/data (ease of reporting), better source tracking, ease of bolt on tools, guidance on best practices etc.

Kathleen
Recruitment Manager
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Recruitment Manager

4,0 il y a 8 ans

Commentaires : I work for a company that has utilized Talent Reef for nearly a year. I have had an opportunity to see this product change and grow as it adds new clients. This product has been helpful for our organization as it has allowed us to focus on sustainable growth without pulling out our hair during orientation with hourly and/or salaried team members. It has stream-lined our process and gives us the opportunity to sustain HR best practices.

Avantages :

I enjoy the personal attention I have gotten from the customer service team. I will mention that this took a willingness and interest on both our parts to forge a relationship. As with all professional relationships, one must practice care and compassion. The customer service team is great when treat them with dignity and respect. I have also enjoyed the over intuitive nature of this product. It's not challenging to use albeit some strangely positioned features at times ("Source versus Hired" for the same candidate always seemed strange to me).

Inconvénients :

As with any product, at times it can get a little "sensitive" and not feel like loading and/or completing a task/form. The customer service team has been stellar at solving these mini issues with me though! Additionally, it's kind of a pain to go through someone to create or change/modify a job description. I completely understand and respect the process, but it feels like more work on the TR team than is sometimes necessary. I wish the admin. had the ability to change the postings and maybe submit for approval to TR? Maybe that would make it easier on both sides of the equation?

Grace
HR Manager (É.-U.)
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great small business recruiting site!

4,0 il y a 6 ans

Commentaires : talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We get a steady flow of applicants and have had a lot of success with the site over the past 2 years. Customer service has improved greatly since we started with them.

Avantages :

Easy and cost effective way to go to paperless onboarding. Easy to use and track applicant progress, especially when hiring for multiple positions across multiple locations. Applications are thorough. The ability to customize our hiring site is awesome!

Inconvénients :

Would be great if as the admin you could add your own positions rather than having to rely on customer service to get new positions added. The "add hire" function for applicants is not very easy to navigate.

Jennifer
General Manager (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

talentreef

3,0 il y a 11 mois

Commentaires : been a struggle to navigate. finally hired a couple new employees

Avantages :

I do not know what i like about it. I have only hired 4 people. I have lots of applicants.

Inconvénients :

The first employee didnt go thru until after the gal quit. she also didnt have proper paers to work here. it didnt flag her or deny her

Jessica
Human Resources Manager (É.-U.)
Hôtellerie, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TalentReef Review

3,0 il y a 11 mois

Commentaires : the product is fairly easy to use if english is your primary language, it is difficult for spanish users, the support offered is horrible across the board, updates that were told are coming have been slow and have not been implemented yet, updates were done and full functionality has not been restored

Avantages :

ability to add onboarding forms easily and to the appropriate state/company/location. ability to have multiple users at different functions. pricing.

Inconvénients :

support is terrible. slow roll outs, incomplete updates,

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good for onboarding but leaves more to be desired.

3,0 il y a 4 ans

Commentaires : We've used it to hire our staff for over 4 years so there's that. It just feels like it should do more for the cost.

Avantages :

Onboarding is pretty easy. I think it shows the applicants scoring pretty well and enjoy being able to filter through applicants based on their assessment they take when applying. Easy to also note where we are with their interview process, i.e: "Didnt return contact", "Hired", "In progress", etc.

Inconvénients :

There were times where my boss the administrator had to change or add forms and it didn't feel real user friendly. Also, he couldn't delegate all of it to me because there's no option to do so which is unfortunate.

Mel
HR Business Partner (É.-U.)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Overall a Good product

3,0 il y a 6 ans

Commentaires : We use talentReef for sourcing and applicant tracking only, so I cannot speak to the other features. It is nice that a suite of products is offered.

Avantages :

Our Account Rep is great and responds to things quickly Overall a good product for the price Set up for a franchise environment

Inconvénients :

Could be more user friendly - some steps in the hiring process are not intuitive Sometimes communication could be improved - a report we use quite often was taken away, but we were not given any warning Some trouble integrating with other systems

zac
General Manager (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Generally okay. Can be difficult to navigate, and customer support is hit or miss with assisting in trouble shooting problems

3,0 il y a 6 ans

Avantages :

It's nice to have online access to personnel files vs. keeping employee folders. Recruiting tools are nice

Inconvénients :

Difficult to navigate at times. there are several portals/tabs for each employee, which make it on line files seem a little scattered

Lauren
Owner (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Small business Buyer Beware

1,0 il y a 3 ans

Commentaires : Awful. I feel like I was promised a workflow savior and was 100% duped. I am locked in the contract for a year. Paying $400 a month, for almost nothing. As a small business owner I do not have an HR department or IT Department, etc. By signing up with Talentreef I have actually now created MORE work for myself trying to figure out how to use it. I also am paying a monthly fee for this hassle. Lastly, during the set up of the customization the implementation team set deadlines for me that if I missed they then told me to use the self service options. I don’t think it’s possible for me to convey how disappointed I am with this software. If I was to describe to you what this software is, it is a monthly fee that recruits so-so applicants. It gets their contact information, and then from there that is where the service ends and you do the rest on your own like you’ve always done. And when they tell you to “throw away your filing cabinet and replace it with a plant” don’t, because you’re still going to need your filing cabinet for all of your new hire forms and other employee documentation.

Avantages :

The software does bring in more applicants than Facebook ads and our website career page. However, the applicants often withdraw their applications from the app quickly. So there are many low quality, waste of time applicants.

Inconvénients :

The software is absolutely the opposite of intuitive. I am fairly computer savvy and this software is so difficult to learn. Also, perhaps I’m just really missing soemthing, but the promise that I would never miss getting a w4 again…. Ummm this software literally does not make new hires fill out a single thing. So, I still have to hold people for their w4s AND I AM STILL USING PAPER W4’s, because my new hires can’t actually access the software to fill out any new hire paperwork. Also, there is absolutely no way to enter notes on new applicants such as if you spoke with them, you can’t note what you spoke about. There’s a section that says “notes” but I haven’t been able to access it. I was also promised that I would be able to text applicants from the software directly. Nope, not a thing. I have to call and text all from my cell phone and then I can’t even attach notes about my correspondence. This software is so incredibly disappointing.

Jennifer
Selection Manager (É.-U.)
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great Experience

5,0 il y a 6 ans

Commentaires : We've had a great experience with talentReef because of their fast response times and communication. They understand the needs of the industry and the administrator site is user friendly and intuitive.

Avantages :

Easy to use, great customer service and resources. Updates and new features on a regular basis. Consistent communication. They offer a Social Recruiting tool.

Inconvénients :

There are some features that you are not able to personalize specific to your company. Could be faster.

Karim
Operations Services (É.-U.)
Restaurants, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great HR and Hiring tool, we use this for our entire organization

5,0 il y a 7 ans

Commentaires : Great quality applicants and a great software for a good price.
Company exposure
Easier HR process

Avantages :

This software is very user friendly and we like that it brings quality applicants to us. we also have a website setup where people can go and upload their information and it goes to our HR department directly. Very good design

Inconvénients :

their customer support is not that good, there is no way to call in to get help unless you're during the install phase. You can only email in to get help.

Jillian
HR Coordinator (É.-U.)
Produits alimentaires, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

talentReef not the best option

2,0 il y a 7 ans

Avantages :

talentReef seemed to be a good option at first however, my company quickly realized it was not very user friendly. The field had hard time using the system. However, going from PeopleMatter to this system we did see an increase in applicants.

Inconvénients :

Overall the system is not user friendly as stated above. Also the system has a lot of glitches it needs to fix. I find myself hoping the system is working each day I come in. And when it's not I call our "VIP" line for customer service assistance and they are unable to help me or tell me what the problem is.

Mary
Human Resources (É.-U.)
Vente au détail, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Glad we went with Talentreef program, and we are saving the trees

4,0 il y a 6 ans

Commentaires : When employees have problems, they call Account Support, and they take care of them right away.

Avantages :

Store Managers find it very easy to navigate and sort by store. Easy to export W-4 information to our payroll department

Inconvénients :

Every once in a while have problems generating employee files. When we change a policy, it is the same premise, but slightly different than what we sent.

Cindy
Owner
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Do not use!

1,0 il y a 7 ans

Commentaires : A big waste of money and our time trying to make it work.

Avantages :

This software in theory is a great idea but it doesn't work. Dashboard is user friendly. All support folks are very young and not experienced enough to be helpful over the phone.

Inconvénients :

The software was meant to pre-approve some candidates so we could get better candidates. What happens is it gives us no candidates! We get about 1 resume a week which in a changing business environment of hourly employees you need to be able to hire one a week and have choices!! Customer support kept telling us various reasons why it wasn't working like we wanted but no solutions were ever provided. Customer service is not good! Product in theory sounds good but doesn't work! They will not let you out of your 12 month contract even after they know it's not working for you!!! They want your money that's all.

Steven
Director Of Operations (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

TalentReef is the tool you need!

5,0 il y a 6 ans

Commentaires : TalentReef has really helped my business find the right individuals for the right positions, saving me money and helping my business flourish.

Avantages :

Easy to use, great customer service, makes hiring paperwork easy. The CEO (Center of Excellence) is TalentReef's customer service and resource center and they are always willing to help.

Inconvénients :

None

Anum
Human Resources (É.-U.)
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Talent Reef

5,0 il y a 5 ans

Avantages :

We use Talent Reef's portal for one of our brand. The overall experience has been great so far and all our employee files are stored there. Helps to totally eradicate the usage of paper.

Inconvénients :

The overall software is good but it should have a feature like walk me through or answers to some basic questions. First time user will benefit from that

Michelle
Business Intelligence (É.-U.)
Vente au détail, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great for sourcing and onboarding

3,0 il y a 7 ans

Avantages :

Great product for sourcing and on-boarding. E-Signature works well, and it is a cost effective product

Inconvénients :

It lacks on functionality for employees already onboarded in the company. It is slow at times, and it does not have an easy way to integrate with other systems.

Adriana
Adriana
Director Of Financial Services (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

TalentReef is helping me organize our hiring and onboarding process!

5,0 il y a 6 ans

Commentaires : Organization! When you are constantly hiring new staff, you need a system that keeps all the information and files organized.

Avantages :

TalentReef is supper user friendly, and customer service is excellent. It is amazing how TalentReef helps you keep every candidate's file organized. I am able to keep all employee related documents in the system so when I need something I can find it right away.

Inconvénients :

The cognitive tests they provide are not very challenging. The tests are good for an entry level position but not for the job openings I have.

Kornelija
HR Manager (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Great value!

4,0 il y a 6 ans

Commentaires : i think the value for the money is very good! Would recommend it.

Avantages :

Customer service is top notch! From the sales process, to implementation, to customer support - they are great! They keep in touch long after implementation to make sure everything works right. I love that I have assessments included in the price!

Inconvénients :

I don't like that I have to open a ticket every time I want to create a new position. This makes it a bit slow to post new jobs.

Alison
HR Director (É.-U.)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Great Product!!

5,0 il y a 6 ans

Avantages :

Ease of use! The product does exactly what we need it to, makes onboarding a breeze and syncs seamlessly with payroll

Inconvénients :

Ability to upload our own new reqs but their customer support team is wonderful and always uploads them for us timely

Jeanne
President (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Complete Waste of Money

1,0 il y a 3 ans

Commentaires : Abysmal

Avantages :

Supposedly pulls candidates from various hiring platforms, although one would think that over a 3 month period more than 4 cadidates would be found for a simple retail sales position

Inconvénients :

No customer service. Even attempting to cancel service was a hassle and drug out, which cost me needless monthly fees.

Laura
HR Director (É.-U.)
Produits alimentaires
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Sticking with TR

4,0 il y a 8 ans

Avantages :

TalentReef has good reporting capabilities, and invested sales and development teams. They have made modifications that improve ease of use and onboarding. We don't use the entire platform, we mostly use the service for onboarding and tracking paychanges and title changes, which have worked well for us.

Inconvénients :

Customer service has been hit or miss. Managers usually have better luck than employees at getting assistance, but even then, it seems they are often non-responsive on the phone. Email is better, but we usually have to run through things twice to make sure it is 100% complete. Thankfully, our sales reps have been extremely helpful in making sure we are satisfied and have occasionally stepped in to make sure service was delivered.

Sarah
Director of Human Resources
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

talentReef Product Review

3,0 il y a 8 ans

Commentaires : Overall we are fairly satisfied with this product. I believe we were oversold on some of its functions and are still working through a couple major concerns about one year after implementation.

Avantages :

Easy for applicants, employees and managers to use.

Inconvénients :

Not much customization. Applicant Portal and Employee Portal not connected.