Avis clients sur MantisBT

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Rédigé en PHP, ce logiciel de suivi des problèmes gratuit est écrit sous le protocole GNU.

En savoir plus sur MantisBT

91 avis affichés

Daniel P.
Daniel P.
Consultor de BPM
501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 09/04/2018

"If you want to control bugs, MantisBT is the best solution."

Avantages: Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Inconvénients: Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

  • Source de l'avis 
  • Publié le 09/04/2018
Andrew B.
Andrew B.
Business Coach and Head Strategist
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 31/08/2020

"Great for tracking features, bugs and managing a distributed team."

Commentaires: Have been using it consistently, does the job and is great price for a small team.

Avantages: Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Inconvénients: Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

  • Source de l'avis 
  • Publié le 31/08/2020
Julián M.
CIO
Télécommunications, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 16/06/2020

"A customizable issue tracker, but requires advanced setup"

Commentaires: This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

Avantages: The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Inconvénients: The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

  • Source de l'avis 
  • Publié le 16/06/2020
Jose miguel S.
Jose miguel S.
Software Development Team Manager
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 06/12/2019

"MantisBT, basic control for basic dev teams"

Commentaires: We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS.
Included Workflow:

Avantages: Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Inconvénients: Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

  • Source de l'avis 
  • Publié le 06/12/2019
Shubham S.
Shubham S.
Developer
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 09/03/2020

"Bug On the Way"

Commentaires: We are resolving our issue that were found during testing. The tester assign the issues or bug to he developer and after that developer will fix the issue and simple re assign the ticket to the tester with the status changed to the fixed state.

Avantages: With this we can easily assign the bug or issue to the developer with the details regarding the issue. It opens a ticket on the name of the assignee. You can also track the issues of the developer and can be helpful in counting the overall performance rate of the developer.

Inconvénients: It's not that easy to use and with multiple tickets or issues opened at the same time it's very confusing.

  • Source de l'avis 
  • Publié le 09/03/2020
Bharat S.
Bharat S.
Software Engineer
Logiciels, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 10/09/2018

"Bug tracking tool"

Avantages: Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Inconvénients: The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

  • Source de l'avis 
  • Publié le 10/09/2018
Mark J.
Mark J.
IT Infrastructure Manager
201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 29/05/2018

"Job logging software"

Avantages: The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Inconvénients: For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

  • Source de l'avis 
  • Publié le 29/05/2018
Giorgia Z.
program manager
Machines, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/06/2021

"A useful tool for multiple functions"

Commentaires: I'm using this tool to manager our quality system of a testing laboratory . And in particular I use mantis to manage system anomalies, to manage tests, and to manage the laboratory's instrument inventory.

Avantages: The best thing about the tool is that it is very flexible and allows it to be used for several very different applications. Within our company it's used as a database for anomaly management, for non-conformity and quality issues management, for patent portfolio management, for accredited test laboratory management.

Inconvénients: Nothing in particular, but a colleague of mine takes care of the "customization" of the tool according to our needs, but it is not entirely easy to implement these changes to the code. Obviously it's normal that it's like that and that to modify the code you need someone "expert" who knows the language in code

  • Source de l'avis 
  • Publié le 14/06/2021
Warren james B.
IT Support Engineer and SharePoint Admin
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/03/2018

"Was not hard software to learn and work through"

Avantages: You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Inconvénients: Every now and then the job submitted would not log properly and you would have to start the whole log again.

  • Source de l'avis 
  • Publié le 14/03/2018
Abdelli S.
Abdelli S.
Student Ambassador
Enseignement supérieur, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 16/07/2019

"great tool to truck bugs"

Avantages: I like how it's easy to install and use since the interface is very simple but not modern. Also you can customize it to your needs. I highly recommend it.

Inconvénients: there are some customisations aren't possible so you will have to change the core by yourself..

  • Source de l'avis 
  • Publié le 16/07/2019
Utilisateur vérifié
Software Engineer
501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 25/07/2018

"Feature Rich bug tracker"

Commentaires: Proper tracking of daily tasks.

Avantages: Can track multiple projects and multiple users working on it.
The filters given are really awesome, it helps a lot to track the project and user workflow.
Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc.
Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too.
The detailing about any task gives in-depth info of any project,
in which child task, parent task functionality plays the major role.

Inconvénients: The UI is not at all user-friendly, the non-technical person could not understand it easily. The concept of child class/ parent class is tedious to understand in the first view. The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

  • Source de l'avis 
  • Publié le 25/07/2018
James T.
Simulator engineer
Matériel informatique, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/12/2016

"Great product with lots of funtionality"

Commentaires: I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!
I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user! but mantis is definitely a handy little program that I would say is focused more on the technical user!

Avantages: Ease of use and functionality

Inconvénients: Looks a bit more technical for the nontechnician minded

  • Source de l'avis 
  • Publié le 06/12/2016
Diane R.
National Sales & Project Manager
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 23/09/2020

"Keeps my world running smoothly"

Commentaires: I've been using the product for over five years and it does the job.

Avantages: I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

Inconvénients: It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

  • Source de l'avis 
  • Publié le 23/09/2020
Pamela A.
IT Support Analyst
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/11/2019

"MantisBT for Support Ticket Tracking"

Commentaires: We use MantisBT for our Support Staff to report, track and research problems our customers have encountered with our software product. At the same time, it is also used by our software development team to report and track issues and enhancements with our software. Being able to correlate the two is something that other support tracking software cannot do.

Avantages: It is easy to use, customizable and works well for integrating issues between support and development teams.

Inconvénients: Not that it is truly a bad thing, but there are just so many fields as options, it can be overwhelming.

  • Source de l'avis 
  • Publié le 12/11/2019
Maria agnes C.
QA
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 10/08/2018

"Simple but good bug tracking tool, serves its purpose"

Commentaires: It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Avantages: It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Inconvénients: Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

  • Source de l'avis 
  • Publié le 10/08/2018
Arpit G.
Team Lead
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 16/08/2017

"Wonderful and very fast Bug tracking tool"

Commentaires: Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Avantages: It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Inconvénients: Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

  • Source de l'avis 
  • Publié le 16/08/2017
Esther C.
It Team Lead
Logiciels, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/04/2019

"My first issue tracking and bug development tool"

Avantages: Mantis was the first issue tracking software that I used several years ago . It was easy to install, setup and deploy through all departments involved from development to QA release of product.
As all open-source tools is widely maintained by the community

Inconvénients: I love free version of MantisBT, but professional version is really expensive comparing to other options on the market

  • Source de l'avis 
  • Publié le 21/04/2019
Utilisateur vérifié
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/01/2019

"Ugly but free and works"

Commentaires: I've been using Mantis in both companies I cofounded. Everyone was horrified at the UI, but I never had a single issue with managing it.

Avantages: Free
Has everything for bug tracking and project management
Simple enough to never break

Inconvénients: The UI is, as they'd put it in the action movies, "one ugly m.er" - aesthetics of a service elevator
Configuration must be done by editing PHP files, not cool

  • Source de l'avis 
  • Publié le 05/01/2019
Amandeep K.
Software Developer
Comptabilité, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 18/08/2018

"User friendly Open source bug tracker system"

Commentaires: The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

Avantages: 1. Helps team members in project collaboration and to track the progress in software development within team or with clients.
2. Automated email notification system which notifies project members regarding issues updates.
3. Issues can be filtered according to status, priority, assigned to user, date etc.
4. Each user can view his/her own unresolved issues.

Inconvénients: Very simple interface - Can be improved.

  • Source de l'avis 
  • Publié le 18/08/2018
Utilisateur vérifié
QA Automation Lead
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 15/04/2019

"Mantis Review"

Commentaires: overall it good for small companies

Avantages: Good Bug tracking tool.
Can be integrated with other tools easily.
Can track multiple project at the same time
Different roles for different users
search is very easy to use and multiple options are available for search

Inconvénients: Boring UI
Reporting is not much strong compared to other tools

  • Source de l'avis 
  • Publié le 15/04/2019
Robin M.
Testing Team Lead
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 09/08/2017

"It's an easy to use bug tracking software and can be used for tracking multiple projects"

Avantages: Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Inconvénients: It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

  • Source de l'avis 
  • Publié le 09/08/2017
Narine B.
QA
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/09/2019

"One of the best bug trucking systems"

Commentaires: It has a good UI, amazing and adorable green mantis logo))

Avantages: I've been using Mantis for a very long time, it is easy to use, user - friendly, simple and understandable.

Inconvénients: Can't remember a thing that was not too good. I've been using Jira as well, but no difference for writing a good bug))

  • Source de l'avis 
  • Publié le 13/09/2019
Paul Z.
Senior ICT Specialist
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/10/2019

"Very flexible great software, exactly what I needed for my software development for Magento modules"

Commentaires: Without bug tracking system you are lost, this software goes way further than just being a tracker, its clear, clean and anybody can use it!

Avantages: Once you have the software configured, you can make accounts and assign issues to persons or groups, really easy and useful, if an external developer has to look into an issue its informed by email and can tag, mark it being busy with it.
Their bootstrap design is amazing, before version 2 it wasn't so tidy but nowadays it is!
Thanks for making my bug tracking and managing easier! I also used it in a big big company, thanks to multi language it was doable also for the Dutch and German people, cause they had the interface in their own language. Stop looking for other software, this is what you need!

Inconvénients: Before you can work with the software you need to setup a lot, users, groups, software, versions and more, but once you're done, its really great and you forgot that you needed some time to set it up.

  • Source de l'avis 
  • Publié le 23/10/2019
Utilisateur vérifié
Test Engineer
Logiciels, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/09/2020

"Takes some time to get used to. But totally worth it"

Commentaires: Ive been a user of jira for three years. To be honest, it wasnt a smooth transition. But the customisation mantis provides was worth it.

Avantages: As a user of this software, i have been pretty much basically been able to customise it to the max. I can pretty much make the tickets look the way i want.

Inconvénients: Sometimes there are the occasional hiccups like missing token error mesage. Its very annoying since you have to go back in the browser to submit the ticket again

  • Source de l'avis 
  • Publié le 08/09/2020
Infiyaz K.
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/08/2018

"Extremely handy tool for the team"

Avantages: It helps monitor each and every bug easily and know who is attending to it at a given time.

Inconvénients: The end-user (who is usually the bug reporter) gets a little taken aback when it comes to the UI but I don't think this is a big deal once they get familiar with it.

  • Source de l'avis 
  • Publié le 08/08/2018