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En savoir plus sur Domo

La plateforme BI (Business Intelligence) moderne qui fonctionne de manière transparente avec votre technologie existante.

En savoir plus sur Domo

Avantages :

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

Inconvénients :

Domo can be very difficult to learn at first if you are not somewhat familiar with SQL.

Domo - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,3
Rapport qualité-prix
3,9

Probabilité de recommander le produit

7,8/10

Domo a reçu une note globale de 4,3 étoiles sur 5 d'après 296 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (296)

Zie Mamadou
Zie Mamadou
Développeur d'application (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Domo une plateforme d'analyse de données

4,0 il y a 8 mois

Commentaires : Je retiens que Domo est très complexe d'utilisation

Avantages :

Domo est une plateforme de business intelligence, permettant d'analyser vos données et de collaborer en temps réel

Inconvénients :

Le coût d'acquisition de Domo est très élevé et vous serez dépendant à l'égard du fournisseur

Cole
Cole
Director Of Strategic Partnerships & Key Accounts (É.-U.)
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The things Domo can do are just astounding

5,0 il y a 6 ans

Commentaires : We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Avantages :

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?

Inconvénients :

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Muhammed
IT Director (Turquie)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Domo's a fantastic tool for creating data-driven business processes

5,0 il y a 8 mois

Commentaires : We used Domo as a major step in our digital transformation. Thanks to its fantastic omni-channel capabilities, we've been able to use it for everything from pinpointing issues in production to measuring the effect of our ads. It's very versatile and has tons of additional features like mobile apps that make our jobs easier. I think implementing Domo has definitely been a great success for us.

Avantages :

1. It has very impressive performance and uptime. We rarely run into any issues or bugs when using it, and the real-time features work smoothly2. The interface looks great and is very suitable for users with little background in data tools. That was very important for us as several departments are using it at the moment and everyone was able to get the hang of it despite some not being 100% proficient with tools like it.

Inconvénients :

It's not as well known as some of the other data management tools out there, so there isn't much of a community behind it. It would be good to have the ability to exchange ideas with other users.

Ram
Chief of Party (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Powerful and Brilliant Analytics and Business Intelligence Tool.

5,0 le mois dernier Nouveau

Commentaires : It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

Avantages :

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

Inconvénients :

Until now I'm yet to encounter any drawbacks with Domo.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

There are MUCH better options

2,0 il y a 4 ans

Commentaires : I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Avantages :

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Inconvénients :

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Jagar
Information technology analyst (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Elevate Your Business Intelligence with this Powerful Visualization tool

5,0 le mois dernier Nouveau

Avantages :

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

Inconvénients :

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.

Nurul Iman
Nurul Iman
Information Technology Assistant (Malaisie)
Utilisateur LinkedIn vérifié
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Data management using Domo

4,0 il y a 2 ans

Commentaires : It gives a new way technique of data management and analysis. We are very happy with this software.

Avantages :

It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations.

Inconvénients :

The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo: Great Product at a Fantastic Price

4,0 il y a 2 ans

Avantages :

It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily.

Inconvénients :

There are limitations to software when its easy to use. Domo is not an exception.

Jeff
Sr. Director CSP&L (É.-U.)
Production alimentaire, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

DOMO = decent, not the best

3,0 il y a 2 ans

Commentaires : Domo is a decent product. I prefer Power BI if given the choice, but Domo is 2nd for me.

Avantages :

Fairly easy to use. Able to handle a lot of data and data sources. Updates much quicker than Tableau.

Inconvénients :

Not as easy to drill down through the data like Power BI. The visualizations are not as good as other software products either.

Claudia
Procurement Officer (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo Is a Reliable Business Intelligence Solution

5,0 il y a 2 mois Nouveau

Avantages :

This business intelligence solution has exceptional capabilities. I like how efficient Domo has been.

Inconvénients :

Domo has been a flawless business intelligence solution. Domo is amazing to use.

George
Construction Manager (É.-U.)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo Meets Our Expectations

5,0 il y a 2 mois Nouveau

Avantages :

The brilliant features of Domo makes it an amazing tool for data analytics. I am impressed by the ease of use of Domo.

Inconvénients :

Domo works perfectly. No dislikes about Domo.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes data analysis simple for all!

4,0 il y a 2 ans

Avantages :

Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with.

Inconvénients :

We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved.

Michael
Senior Business Consultant (É.-U.)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Perfect for groups that need a BI Team in a Box

5,0 il y a 4 ans

Commentaires : The single greatest benefit has been the ability to combine data from three different systems to provide a combined view of our sales operations, without having to bounce between three different systems, and maintaining full control of what and how we want to report and visualize our data

Avantages :

The standout feature of Domo is the ability to use a single platform to ingest data, transform it, visualize, and analyze. For companies that do not have a mature BI program or groups that do not have sufficient BI support, Domo permits those groups the ability to gain access to data-driven insights within a single platform.

Inconvénients :

There are often bottlenecks in running dataflows at peak times of the day (most notable b/t 8-11AM eastern).

John
Data Developer (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to learn and get value out of right away

4,0 il y a 2 ans

Commentaires : Overall, the experience was positive. When I go into the office, I see Domo pages and charts all over the place. Many different teams are using Domo for their specific interests.

Avantages :

To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately.

Inconvénients :

We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support.

Louis
Lead Purchase / Sales (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Domo provides our team with an innovative and complete solution to Business Intelligence .

5,0 il y a 5 ans

Commentaires : After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity
across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered
capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive
degree.

Avantages :

Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Inconvénients :

There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Brock
Account executive (É.-U.)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Domo gives me accurate data

5,0 il y a 4 ans

Commentaires : Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our main CRM makes us take multiple steps to find certain metrics. Whereas domo can give us the reports we need with the accurate data in an insightful and helpful way.

Avantages :

The main reason why we implemented domo was to get more detailed (and inherently accurate) data. It’s giving us insights that’s helping to provide correct coaching for reps, that we couldnt get normally with our standard CRM. If I could pick one thing though that we love domo for, it’s the ability and ease of use to track trends over time. Being able to see changes in things that go month over month (and even year after year) helps us make informed decisions that are in the best interest of our company and sales teams.

Inconvénients :

As with a lot of analytics software, the strengths can also be a weakness. Sometimes, there’s so many different ways to access/create the same data or reports, that it can become overwhelming. That being said, most of the people that would use or purchase this software are likely looking for those in-depth types of analytics. So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Comptabilité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Business intelligence solution

5,0 il y a 2 ans

Commentaires : I'm not complaining apart from the price ofcourse

Avantages :

Domo is an excellent tool for creating high quality dashboards. the documentation is excellent

Inconvénients :

There is no free version and the subscription is very expensive

Jorgen
Software developer, Business insights (É.-U.)
Appareils médicaux, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Domo - Powerful, versatile and user friendly

5,0 il y a 4 ans

Commentaires : Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.

Avantages :

The ability to get data easily from many different sources and to use data flows and SQL to adapt the data sources to effectively power cards. The card types, design and filtering and beast modes all make the result very user friendly. Dash boards and page filters add even more power for the users.

Inconvénients :

I don't really use the social communication aspects that are baked in. So therefore I don't care much about them.

Colemen
Sr. Manager, Business Intelligence (Chili)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great BI Tool for small teams

5,0 il y a 2 ans

Avantages :

Full stack: data ingestion, storage, ETL, and visualization are all in one tool.

Inconvénients :

Please add bulk action on story dashboards

Mark
Director of Applications (É.-U.)
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Business Intelligence Done Right!

5,0 il y a 8 ans

Commentaires : Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Avantages :

DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Inconvénients :

DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Joe
Senior Financial Systems Manager (R.-U.)
Divertissement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

DOMO Enabling the Non Technical to become Technical

5,0 il y a 2 ans

Commentaires : The pipeline of Inputs, ETL's and Outputs we've built up has become integral to the business in terms reducing process time, but also the provision of data to make key decisions... pretty much transformational!!

Avantages :

Simple to use once the basics are explained, enabling non developers to create ETL's/Outputs independently

Inconvénients :

The Support, although improved (in the main because we pay for increased support), to a standard user when something goes wrong which could have a huge impact the support is often lacking, and agents seem keen to close tickets rathe than resolve them

Brady
BI Manager (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

High Value | Great Product

5,0 il y a 4 ans

Avantages :

Domo make it very easy to work with and blend data

Inconvénients :

We are a small business so we cant get the "enterprise feature" without paying a reasonable price per user

Yuval
Co-Founder and CTO (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

The right balance between functionality and ease of development

5,0 il y a 2 ans

Avantages :

The platform that my company (HData) develops includes business intelligence capabilities. Domo proved to have the right balance between the functionality we were looking for and ease of development that ultimately translated into time-to-market.

Inconvénients :

It's difficult to customize tooltips from the base toolset, you can get around that with some custom tools but we don't have the bandwidth for that. Beast Modes are not as straightforward.

Lexi
IT Data Analyst (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Domo Review

4,0 l’année dernière

Avantages :

Domo is very user friendly, it is incredibly simple to create visualizations, join data, and create dashboards.

Inconvénients :

I wish there were more connectors available and that some connectors were more robust in the data they are able to pull in. For example, I would love a loop returns connector and I wish the Shopify connector was able to pull in custom reports. I also wish you could do more with beast modes as far as functions and scripting.

James
CEO (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Great program, but worth the price?

4,0 il y a 6 ans

Commentaires : We really love how Domo does just about everything. The way it generates reports is second-to-none, but we really wish that the price point was a little bit lower.

Avantages :

Domo seems to have everything: you can check the statistics of your business, keep track of memberships, and the ability to check on fundraising. It was a little bit overwhelming when we first tried it out, but once we got the hang of it, we loved it!

Inconvénients :

The one big con is the price. Yes, it gives you a lot, but even for the small amount of employees we have, it can be a bit much. We have also experienced some issues due to the latest update, as a few others have, but we hope that will get fixed soon.