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En savoir plus sur Domo

La plateforme BI (Business Intelligence) moderne qui fonctionne de manière transparente avec votre technologie existante.

En savoir plus sur Domo

Avantages :

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

Inconvénients :

Domo can be very difficult to learn at first if you are not somewhat familiar with SQL.

Domo - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,3
Rapport qualité-prix
4,0

Probabilité de recommander le produit

7,9/10

Domo a reçu une note globale de 4,3 étoiles sur 5 d'après 314 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (314)

Zie Mamadou
Zie Mamadou
Développeur d'application (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Domo une plateforme d'analyse de données

4,0 il y a 12 mois

Commentaires : Je retiens que Domo est très complexe d'utilisation

Avantages :

Domo est une plateforme de business intelligence, permettant d'analyser vos données et de collaborer en temps réel

Inconvénients :

Le coût d'acquisition de Domo est très élevé et vous serez dépendant à l'égard du fournisseur

Dan
Dan
Managing Director (Australie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Executive Friendly. Easy Visual Snapshot of KPIs.

5,0 il y a 6 ans

Avantages :

It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics. Domo is very executive friendly, and is very visibly pretty. Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo. Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

Inconvénients :

Domo lacks some more advanced functionality, such as: (1) The ability to display on one card, data from more than one date object (2) Geo-spatial analysis TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Muhammed
IT Director (Turquie)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Domo's a fantastic tool for creating data-driven business processes

5,0 il y a 11 mois

Commentaires : We used Domo as a major step in our digital transformation. Thanks to its fantastic omni-channel capabilities, we've been able to use it for everything from pinpointing issues in production to measuring the effect of our ads. It's very versatile and has tons of additional features like mobile apps that make our jobs easier. I think implementing Domo has definitely been a great success for us.

Avantages :

1. It has very impressive performance and uptime. We rarely run into any issues or bugs when using it, and the real-time features work smoothly2. The interface looks great and is very suitable for users with little background in data tools. That was very important for us as several departments are using it at the moment and everyone was able to get the hang of it despite some not being 100% proficient with tools like it.

Inconvénients :

It's not as well known as some of the other data management tools out there, so there isn't much of a community behind it. It would be good to have the ability to exchange ideas with other users.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

There are MUCH better options

2,0 il y a 4 ans

Commentaires : I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Avantages :

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Inconvénients :

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Dayna
Sr Director, Implementation Operations (É.-U.)
Automobile, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A consistent fan and supporter

5,0 il y a 4 mois

Commentaires : I'm a fan of DOMO and I like using it. It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions.

Avantages :

It's easy to use. Any tool that requires significant training isn't a tool that is going to be easily adopted. Domo is intuitive and efficient.

Inconvénients :

Not sure this is a domo thing or an us thing, the list of reports needed are extensive.

Aaron
Sr Data Analyst (É.-U.)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Domo Accelerates Data Driven Strategy

5,0 il y a 2 ans

Commentaires : I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.

Avantages :

Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold. I have been amazed by how quickly new users become comfortable and productive using the tools. We leverage a stable of the connectors to further drive our strategy from multiple operational platforms.

Inconvénients :

It would be great to be able to multi-layer calculated fields within cards, but this isn't a huge obstacle because of the ETL capability at the dataset level

Frank
IT (É.-U.)
Gestion d'organisme à but non lucratif, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Better and Smarter BI Tool

5,0 il y a 2 ans

Commentaires : easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.

Avantages :

DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.

Inconvénients :

Data permissions setup are sometime bid confusion: publication groups vs PDP

Theresa
Business Analytics Manager (É.-U.)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Most user friendly visualization software on the market

4,0 il y a 4 ans

Commentaires : Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

Avantages :

This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.

Inconvénients :

The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.

Victor
Head of Insights (R.-U.)
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

a good product with the worst customer support

4,0 il y a 5 ans

Commentaires : Good product with lots of promise let down by the worse customer support I've ever experienced.

Avantages :

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Inconvénients :

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

Brandon
Consultant (É.-U.)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Domo Makes Managing Easy

4,0 il y a 2 ans

Commentaires : Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.

Avantages :

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

Inconvénients :

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Akshika
Akshika
iOS Developer (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo is a truly outstanding, sophisticated, and powerful BI programme

4,0 il y a 2 ans

Commentaires : It assists us in seeing what is buried beneath the data. You are aware that not every data can be seen in an excel sheet. It eliminates the need to manually pull and enter all of our data, which is time-consuming. It also allows us to visualise and alter our data in ways that were previously impossible. It offers just remarkable analytical capabilities that have helped us to better leverage all of the organization's data to make choices, particularly commercial and financial ones.

Avantages :

Every function is quite simple to use, but if you don't know how to utilise it, they provide fantastic knowledge-based publications. Domo enables us to create really well-designed dashboards that present data from numerous sources fast and effortlessly. When it comes to analytical skills, it is also a potent tool with an excellent report generator. Increases visibility into performance. It provides several chart kinds that are categorised based on the requirements. The best thing is that it generates an auto chart utilising multiple dimensions and measurements.

Inconvénients :

When an issue happens on the SQL side, I notice it, but I'd need additional information about it. Sometimes a single statement isn't enough to explain what's wrong with the SQL. The colours are terrible, and the graphs and other elements aren't as easy to use as Power BI or other tools. The only thing that may be enhanced is the graphical tools; otherwise, it is wonderful and works well.

Matthew
Senior UX Designer (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It solves your data analysis problems with a robust solution

5,0 l’année dernière

Commentaires : We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.

Avantages :

I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.

Inconvénients :

The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.

Michael
Senior Business Consultant (É.-U.)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Perfect for groups that need a BI Team in a Box

5,0 il y a 4 ans

Commentaires : The single greatest benefit has been the ability to combine data from three different systems to provide a combined view of our sales operations, without having to bounce between three different systems, and maintaining full control of what and how we want to report and visualize our data

Avantages :

The standout feature of Domo is the ability to use a single platform to ingest data, transform it, visualize, and analyze. For companies that do not have a mature BI program or groups that do not have sufficient BI support, Domo permits those groups the ability to gain access to data-driven insights within a single platform.

Inconvénients :

There are often bottlenecks in running dataflows at peak times of the day (most notable b/t 8-11AM eastern).

John
Data Developer (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to learn and get value out of right away

4,0 il y a 2 ans

Commentaires : Overall, the experience was positive. When I go into the office, I see Domo pages and charts all over the place. Many different teams are using Domo for their specific interests.

Avantages :

To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately.

Inconvénients :

We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support.

Louis
Lead Purchase / Sales (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Domo provides our team with an innovative and complete solution to Business Intelligence .

5,0 il y a 6 ans

Commentaires : After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity
across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered
capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive
degree.

Avantages :

Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Inconvénients :

There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Brock
Account executive (É.-U.)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Domo gives me accurate data

5,0 il y a 4 ans

Commentaires : Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our main CRM makes us take multiple steps to find certain metrics. Whereas domo can give us the reports we need with the accurate data in an insightful and helpful way.

Avantages :

The main reason why we implemented domo was to get more detailed (and inherently accurate) data. It’s giving us insights that’s helping to provide correct coaching for reps, that we couldnt get normally with our standard CRM. If I could pick one thing though that we love domo for, it’s the ability and ease of use to track trends over time. Being able to see changes in things that go month over month (and even year after year) helps us make informed decisions that are in the best interest of our company and sales teams.

Inconvénients :

As with a lot of analytics software, the strengths can also be a weakness. Sometimes, there’s so many different ways to access/create the same data or reports, that it can become overwhelming. That being said, most of the people that would use or purchase this software are likely looking for those in-depth types of analytics. So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Ivan
Media Supervisor (É.-U.)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great visualizations and Data representation. Needs work on Data accuracy and reliability

4,0 il y a 4 ans

Commentaires : I really enjoy using DOMO and we have clients that love it. We also get frustrated when Data is correct for a time then tends to stop updating properly or something goes awry.

Avantages :

It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.

Inconvénients :

I'd love for the integration connectors to be more fleshed out. We are trying to use the Pinterest connector and don't seem to be able to get the data we need from our Pinterest shopping campaigns. Sometimes when we use the Google Analytics connector data is off/incorrect so we'd love for the connectors to be more consistent. When DOMO works it's great but I do feel like things go wrong quite often and we often have to correct the data in DOMO and can't rely on it. It may be the way we are connecting the information but that's got to be solved somehow.

Susan
Digital Business and Marketing Consultant (É.-U.)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

5,0 il y a 8 ans

Commentaires : I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review: Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find! Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process. As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform). Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it! The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden! Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that?? The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Avantages :

All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Inconvénients :

The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Christian
Chemist (É.-U.)
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo arigato

5,0 il y a 9 mois

Avantages :

It compiles all necessary work and data in one place for management and other colleagues to plan accordingly for the day

Inconvénients :

Length of time between updated data to refresh is pretty long

Colemen
Sr. Manager, Business Intelligence (Chili)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great BI Tool for small teams

5,0 il y a 2 ans

Avantages :

Full stack: data ingestion, storage, ETL, and visualization are all in one tool.

Inconvénients :

Please add bulk action on story dashboards

Mark
Director of Applications (É.-U.)
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Business Intelligence Done Right!

5,0 il y a 8 ans

Commentaires : Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Avantages :

DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Inconvénients :

DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Joe
Senior Financial Systems Manager (R.-U.)
Divertissement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

DOMO Enabling the Non Technical to become Technical

5,0 il y a 2 ans

Commentaires : The pipeline of Inputs, ETL's and Outputs we've built up has become integral to the business in terms reducing process time, but also the provision of data to make key decisions... pretty much transformational!!

Avantages :

Simple to use once the basics are explained, enabling non developers to create ETL's/Outputs independently

Inconvénients :

The Support, although improved (in the main because we pay for increased support), to a standard user when something goes wrong which could have a huge impact the support is often lacking, and agents seem keen to close tickets rathe than resolve them

Cesar Emilio
Program Manager (Mexique)
Informatique et sécurité réseau, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Domo IS the way to GO for your Organization

5,0 il y a 2 ans

Commentaires : It has been one of the best tools I have come to know for daily activities and visuals. It has helped me so much to achieve my daily goals, track our metrics accurately, and efficiently take corrective actions when needed.

Avantages :

It has one of the best built-in tools and systems aids for our organization's data and/or reporting. We use the system on daily basis and is one of the best decision we made to adopt this tool.

Inconvénients :

It is somewhat "hard" to know how to create beast modes if you are not an expert in the system. However, you can always learn it by taking the Domo University courses that are available inside the system.

Mary
Financial Analyst (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Versatile Graphic Analytics for Any Fields and Users

5,0 il y a 4 ans

Commentaires : Analysis of our top donors and distribution of grants using these funds over a period of time have been very insightful and critical to determine how our funds are allocated.

Avantages :

DOMO Cards and graphics provide quick accessibility for the user and team projects. Very user friendly to learn and create your own displays and graphs to share with internal and external clients. Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results. Readily available on the desktop, laptop and mobile with all of the great features intact.

Inconvénients :

N/A. A plus would be to include animation with the data in the Data Cards. For example, instead of a simple stacked bar chart graph and line graph overlay on the same DOMO card, reveal the pieces of the stacked bar chart, discuss with audience and then slowly integrate the line graph up to current year with extension of future years added to the same DOMO Card.

Benny
Implementation Manager (É.-U.)
Automobile, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Domo works great with Salesforce!

5,0 il y a 4 mois

Avantages :

Domo pulls data quickly from Salesforce, which is vital for our company. Salesforce reporting isn't excellent, but Domo gives us everything we need.

Inconvénients :

It is not the easiest to navigate initially, but it is not difficult to figure out.