Avis clients sur Domo

The things Domo can do are just astounding

Commentaires : We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Avantages :

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?

Inconvénients :

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Domo Accelerates Data Driven Strategy

Commentaires : I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.

Avantages :

Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold. I have been amazed by how quickly new users become comfortable and productive using the tools. We leverage a stable of the connectors to further drive our strategy from multiple operational platforms.

Inconvénients :

It would be great to be able to multi-layer calculated fields within cards, but this isn't a huge obstacle because of the ETL capability at the dataset level

Tread carefully. Customer service is extremely poor. The platform is weak compared to Tableau.

Commentaires : Negative. I will ensure anyone looking for similar software chooses another vendor.

Avantages :

How inexpensive it is. Compared to its competitors, Domo is the most affordable option. By no means does this make it the best solution.

Inconvénients :

1) It's functionality is a weak version of Tableau. 2) Their customer service is beyond horrific. Our experience with their platform was sub-par. Renewal notifications were sent to the email address of an employee who is no longer here, and Domo is now demanding we owe them for a multiple year contract. When we politely asked to have it nullified, they sent it to collections. You may save money initially, but you will most likely lose it long term.

Domo Review

Commentaires : Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs.

Avantages :

It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets.

Inconvénients :

I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users.

It has its strengths and weaknesses just like the rest

Commentaires : Overall it's given us what we needed. They have APIs for pushing and pulling data as well as for user and data permissions.

Avantages :

I like that it's an off-premise solution so we don't have to build and support a data warehouse.

Inconvénients :

Customer support isn't very good. The helpdesk is virtually useless and they are always trying to push their premium support option for $5K/year when we complain.It's important to get a good Customer Success Manager. We have a really good one now, our 4th, and they are very helpful in getting support issues reviewed and looked at.

Business Intelligence at the

Avantages :

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them. You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing. For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Inconvénients :

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Better and Smarter BI Tool

Commentaires : easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.

Avantages :

DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.

Inconvénients :

Data permissions setup are sometime bid confusion: publication groups vs PDP

Domo is the best tool for companies who don't have the resources to have their own database

Commentaires : They have been great, and I had a great experience with their tools. Very intuitive and flexible. The pricing is understandable, considering how many different features you get. You're basically paying for a database as well. I'm not a fan of the way the data is stored though, but it makes sense that they chose to do it that way to get the most $$ from their clients.

Avantages :

It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive. Implementation was seamless because they offered us as much help as possible to set it all up the way it needed to be for our business structure. We also liked that this tool had many connectors that are relatively easy to use.

Inconvénients :

It's a bit more on the expensive side. And it can get more expensive than originally planned, because of the cap they have on rows. I wasn't a fan of having to be charged for the original rows coming through and then being charged for the same rows after being transformed. There is a way to not have to create a second dataset and be charged, but for the most part, it's a needed step.

Domo: Great Product at a Fantastic Price

Avantages :

It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily.

Inconvénients :

There are limitations to software when its easy to use. Domo is not an exception.

Robust and Easy to Use

Avantages :

I really like Domo's Magic ETL feature. I feel like they have really made it very accessible and easy to understand. I also like that Domo's focus is not just displaying information, but making it actionable and using data in order to make business decisions

Inconvénients :

As with any software that is trying to make no code applications, there is more functionally if you just write your own SQL, but that makes it much less accessible to the masses. There are a few functions that are fairly easy to write in SQL, but take couple different steps in order to achieve in Domo. It is more of a minor annoyance than a real problem

Makes data analysis simple for all!

Avantages :

Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with.

Inconvénients :

We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved.

Perfect for groups that need a BI Team in a Box

Commentaires : The single greatest benefit has been the ability to combine data from three different systems to provide a combined view of our sales operations, without having to bounce between three different systems, and maintaining full control of what and how we want to report and visualize our data

Avantages :

The standout feature of Domo is the ability to use a single platform to ingest data, transform it, visualize, and analyze. For companies that do not have a mature BI program or groups that do not have sufficient BI support, Domo permits those groups the ability to gain access to data-driven insights within a single platform.

Inconvénients :

There are often bottlenecks in running dataflows at peak times of the day (most notable b/t 8-11AM eastern).

I think the constant improvements made over the years has made Domo quite god

Commentaires : I think it's quite good and it's constantly improving. I started using it 5 years ago and it's much improved now.

Avantages :

I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier. Continuing on with this, being able to store billions of rows of data in one area without having to pay for storage costs has been a huge boon for my organization. I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward. Huge quality of life change.

Inconvénients :

I'd like more options for automation and scheduling. For example if I have a dataflow that has multiple sources, I can only have it automatically update the whole thing on the latest thing to come in. The problem is that there's a lot of variance for when the sources finish updating so sometimes it updates without getting all the data in and looks weird.

Domo provides our team with an innovative and complete solution to Business Intelligence .

Commentaires : After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity
across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered
capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive
degree.

Avantages :

Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Inconvénients :

There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Domo gives me accurate data

Commentaires : Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our main CRM makes us take multiple steps to find certain metrics. Whereas domo can give us the reports we need with the accurate data in an insightful and helpful way.

Avantages :

The main reason why we implemented domo was to get more detailed (and inherently accurate) data. It’s giving us insights that’s helping to provide correct coaching for reps, that we couldnt get normally with our standard CRM. If I could pick one thing though that we love domo for, it’s the ability and ease of use to track trends over time. Being able to see changes in things that go month over month (and even year after year) helps us make informed decisions that are in the best interest of our company and sales teams.

Inconvénients :

As with a lot of analytics software, the strengths can also be a weakness. Sometimes, there’s so many different ways to access/create the same data or reports, that it can become overwhelming. That being said, most of the people that would use or purchase this software are likely looking for those in-depth types of analytics. So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Commentaires : I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review: Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find! Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process. As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform). Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it! The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden! Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that?? The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Avantages :

All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Inconvénients :

The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Good all-in-one platform

Avantages :

It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.

Inconvénients :

Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.

Easy to use and quick development turnover

Avantages :

Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.

Inconvénients :

Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.

Solves Monday Report Hell

Commentaires : Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Avantages :

Can connect to just about anything. Collaboration is easy. Easy enough on mobile that our executive team can use it.

Inconvénients :

Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable. Alerting is pretty basic, would like to see more there.

Versatile Graphic Analytics for Any Fields and Users

Commentaires : Analysis of our top donors and distribution of grants using these funds over a period of time have been very insightful and critical to determine how our funds are allocated.

Avantages :

DOMO Cards and graphics provide quick accessibility for the user and team projects. Very user friendly to learn and create your own displays and graphs to share with internal and external clients. Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results. Readily available on the desktop, laptop and mobile with all of the great features intact.

Inconvénients :

N/A. A plus would be to include animation with the data in the Data Cards. For example, instead of a simple stacked bar chart graph and line graph overlay on the same DOMO card, reveal the pieces of the stacked bar chart, discuss with audience and then slowly integrate the line graph up to current year with extension of future years added to the same DOMO Card.

DOMO saves time and money

Commentaires : Since using DOMO, we have saved a ton of time on data analysis and decision making processes for several areas of our business.

Avantages :

I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.

Inconvénients :

I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself

Domo is nice, but has too many problems with loading datasets.

Avantages :

visualizations, ddx.

Inconvénients :

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

When Used Right, Can Revolutionize Your Business Making Decisions

Commentaires : Great, our Analytics Team lives in DOMO and the output they provide is wonderful. Very customizeable and not too difficult to pick up if you have any familarity with similar program or even programs such as Excel. I am able to build my own reports as well, and am not a super-analytics user.

Avantages :

We operate multiple brands on multiple CRMs and softwares, DOMO allows us to pull all of our data into one place, customize the reporting we need and easily share it across our enterprise.

Inconvénients :

You are unable to set up reports to automatically email an employee who is not also a DOMO user. I understand why (so they can charge you more to bring that person into the platform), however some employees in no shape or form need to have a full blown user account. Would be nice to simply share a read only PDF of the reports.

Great ETL and Visualization Tool

Commentaires : Combining data, transforming data, and now writing back to source system... this tool is a gamechanger and i think puts DOMO into a category of an Essential business system.

Avantages :

Very easy to get data from all your systems. Using basic to advanced SQL you can ETL the data with ease.

Inconvénients :

there could be some better out of the box chart types, sometimes it's difficult to configure the type of chart you're looking for, but i've found it is possible most of the time.

My though about DOMO

Commentaires : DOMO is visual report that greatly help us in terms. This can be used either with pc and mobile phone.

Avantages :

Business Intelligence tool that easy to learn.

Inconvénients :

There are few things that needs to improve. Like simple sizing of the card in edit dashboard mode using customized size option instated dragging to achieve the desired size. Improving conditional formatting and not just basing it from the default value.