Avis clients sur Gradelink

Logiciel de gestion scolaire

Avantages :

La fonctionnalité que j'ai le plus aimé , c'est celle d'enregistrement des notes, et du bulletin de notes aussi. C'est d'une précision incroyable

Inconvénients :

Ce logiciel est génial, je le recommande à tous

Great SIS

Commentaires : WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Avantages :

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Inconvénients :

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

[sensitive content hidden] makes everything easier

Commentaires : From start to finish, it's been really pleasant! But, seriously it's [sensitive content hidden] who makes it work for us, who helps us when we have dumb moments, who never makes us feel dumb when we have dumb moments, and who keeps us loving gradelink

Avantages :

[sensitive content hidden] is amazing. She is always quick to help, very clearly answers questions, and is thoughtful and funny.

Inconvénients :

Our school year hasn't begun, so we haven't gotten our hands but so dirty with gradelink. As of today, there isn't anything we don't like...but if there is, I'm 110% sure [sensitive content hidden] will help us figure it out

Gradelink not good for adult learners

Commentaires : Bad. Salesperson LIED causing us to waste financial resources

Avantages :

Nothing. Thought we could use for an adult vocational school, this software does not work

Inconvénients :

Everything. It took too long to setup. Everything is done through email. A simple phone call coould speed the process.

Great Database Management

Avantages :

Gradelink has been beneficial for our school to manage administratively our student database, both current and alumni and potential enrollees. The ability for tracking attendance, grades and assignments is truly helpful as well as being able to communicate with parents all from one system. Our customer service rep has been truly knowledgeable and helpful with any questions or issues that arise.

Inconvénients :

We would like to see a way for Gradelink to immediately show teachers students who have important medical situations without having to go deep into their student database.

Great program, easy to use, all in one

Commentaires : Very happy with the product and the customer service.

Avantages :

User-friendly, hands-on help with a live representative (our is [sensitive content hidden] - woohoo!) who will communicate clearly (often with emails of screenshots and step-by-step instructions), and affordable. We also considered using Gradelink for our website management and [sensitive content hidden] was very informative, gave great feedback, and shared very reasonable costs for managing our site.

Inconvénients :

There are a few features it is lacking but has most of what we need, and they take our needs into consideration for development.

Great Program

Avantages :

Ease of use and customer support. Customer support is always quick to respond and willing to work through the issue with me.

Inconvénients :

Wish there were just a few more customizable options in the Application process.

Great support

Commentaires : Positive. I like the quick turnaround whenever I reach out.

Avantages :

Customer service is excellent - helpful and efficient. [sensitive content hidden] are always quick to respond.

Inconvénients :

The website is not user friendly to the admin.

[sensitive content hidden] provides excellent customer support!

Commentaires : Great, amazing customer support. Quick responses to questions.

Avantages :

Wonderful customer support, quick responses and solutions.

Inconvénients :

I have no negative things to say about Gradelink.

Wonderful Support

Commentaires : Everything works really well in Gradelink, but my time is split among many responsibilities so the support I receive from Wendy Ge at Gradelink is extremely valuable to me!

Avantages :

I love the support I receive from very kind and helpful staff!

Inconvénients :

Sometimes I would like a very short video on accomplishing a single task. I would also like a checklist of what to do for those tasks that need to be done at each part of the school year.

great support

Avantages :

The support I receive is the best! They are so quick to reply and very, very helpful.

Inconvénients :

I don't dislike anything but if I had to pick what I like least, it might be that it's not extremely easy to understand and get used to, but only because it's a complex system that covers a lot of things, and that's a good thing.

Gradelink is great!

Commentaires : Very helpful and friendly. They have a good help section and customer service answers right away . Good product!

Avantages :

This software helps us organize our student and parent population. We keep track of attendance and grading which allows us to print out report cards and keep grading information on gradelink.com. We can keep track of student alumni so we can keep in touch. We also are able to use the system to keep in touch with potential families who are looking for quality education. Customer service is fabulous! Every time I call with a question they help me in a friendly manner and solve my problem. We use the system keep track of hours at the Preschool and aftercare and thus are able to quickly see who may owe for such services.

Inconvénients :

They are still developing some aspects so sometimes a feature is not yet available. Such as last year we were looking at the sign in/out feature but it was not ready. This year we are using it!

Customer Service

Commentaires : customer service has exceeded all expectation

Avantages :

The interface is easy for administrators and for teachers, but the customer service has been most exceptional.

Inconvénients :

Having to select the "populate classes" function for every individual class when adding a new student's schedule. Having an alternative that would allow me to build a schedule for a student would be much more efficient.

Gradelink is an intuitive SIS with great support.

Commentaires : Our experience with Gradelink has been stellar! We were briefly forced to migrate to another SIS because of mandates from our district. But there was such a hue and cry from faculty, parents, and students, that at the end of one term we were allowed to return to Gradelink. For our size of school, Gradelink seems a perfect fit!

Avantages :

Some of the best endorsements of Gradelink are from our teachers and parents. Teachers who aren't particularly comfortable with technology say this is the most user-friendly SIS they have ever encountered. Those who are comfortable with technology find the system easy to learn and use effectively. I like that Gradelink just seems so intuitive. It behaves like it was designed from the school's needs up, as opposed to systems that seem to be designed from the top down by programmers to do what they think schools need. I was the system administrator for several years and worked with Gradelink customer support extensively. They were excellent! We had to implement new report cards, and they worked closely with us through the transition. I also liked the ability to create a test student to see how something would work before running with it. For functions that are only performed once in a while, e.g. opening a new term, Gradelink has links on that page with quick how-to reminders. You don't have to open and wade through a separate help window. I found that a great time saver. Parents find the system easy to use and so do our middle school students, who check their grades and monitor assignments routinely. We also like the communications portions of the program. The teacher pages, email capability, grade-books, etc. are all available with a single sign-in.

Inconvénients :

We've all gotten used to Microsoft and Google email products, and email from the Gradelink platform doesn't have all the features users find in dedicated email systems. For grades, it is live right away--there isn't a way to post grades, but not publish them until a later time. That might be desirable in some isolated cases, so much of a drawback all things considered.

[SENSITIVE CONTENT] is a Life Saver!

Commentaires : I am grateful to [SENSITIVE CONTENT] for her guidance, resourcefulness and troubleshooting. The Great Lakes CCC operates CERT School which has been a Gradelink customer since CERT School began its participation in the Wisconsin Parental Choice Program several years ago. The Wisconsin Department of Public Instruction requested the push-through of Gradelink data that CERT School was unable to expedite. The request extended to prior academic semesters from CERT School, and CERT School received a cautionary warning that its failure to provide the data required by the Wisconsin DPI would jeopardize its continued participation in the Wisconsin Parental Choice Program. CERT School receives per-pupil funding from the Wisconsin DPI, and CERT School’s continued inability to provide the required data to the Wisconsin DPI could have resulted in the future loss of millions of dollars in revenue to CERT School and the Great Lakes CCC.As the Administrator and Principal of CERT School, I trusted [SENSITIVE CONTENT] to find the answer and solve the challenges CERT School was facing relative to the data push-through. Thanks to [SENSITIVE CONTENT], I was able to reach her directly and talk through the challenges and frustrations I and the CERT School staff were encountering with the data. [SENSITIVE CONTENT] was my ‘go-to’ person, and I trusted her implicitly. Based on her success troubleshooting the challenges CERT School was encountering with its data, and her demeanor that put the CERT School staff at

Avantages :

The support I received. Please see my appended responses below...

Inconvénients :

The confusion I encountered and the troubleshooting that was required.

Reassuring Me While Encouraging Me to Learn and Become Better at Problem Solving

Commentaires : I was working on creating and populating classes for exams for our seventh and eighth graders. Somehow without realizing it, I created an extra seventh-grade language arts class for quarter one. As I was double checking to make sure I had everything set up correctly, I noticed a seventh-grade language arts class with zero students. I did NOT notice that this was an extra class. I thought that somehow I had deleted grades and students from quarter one. To be honest, I was scared, nervous, and quite frankly wondering how on Earth I could correct my perceived mistake. When you're that upset, it is hard to see what is right in front of you. So, after about fifteen minutes, I called. customer support answered the call. They listened. They talked with me and found the problem. I was so sure that I had 'lost' grades for students that I didn't totally believe that everything was fine. C.S. reassured me. They led me to 'see' for myself that all the information I thought I had lost was still there. I could have cried as I was so relieved. In the eighteen months of being assistant principal for our school I have learned so much. There are some companies I will not use anymore. Then, there are companies like Gradelink that have helped me to learn. I have often praised Gradelink's customer service. Some of the people I know by name as they have helped me with issues that I perceived to be challenging; whereas they showed me how to solve the issue. Thank you Gradelink for great customer service!!

Avantages :

Once you learn it; it is easy to remember how to apply skills and teach others.

Inconvénients :

There are times when I would like to export information to create mailing labels or rosters for testing and to my knowledge, I am not able to do this with Gradelink.

Overall it was a really good experience. All the hard work was worth it based on the outcome.

Avantages :

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next best steps and continues to assure us beyond the finished product, which demonstrates outstanding customer service. Rep was absolutely phenomenal! So very patient, detail-oriented, honest, attentive and kind he went above and beyond to make sure we were satisfied with the final product and that we felt comfortable to collaborate and share our ideas and needs during the building process. Our site needed so much work, and he was always very gracious in our planning meetings. His expertise was so evident and he worked extremely hard to ensure our satisfaction. Genuine excitement about our website project was also evident and helped spur us along when we needed to envision our future site. We are so grateful for Rep and Gradelink!

Inconvénients :

Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Excellent Support Team

Commentaires : I love that it doesn't matter where I am I have access to Gradelink.

Avantages :

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

Inconvénients :

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

User friendly Student Management Software

Commentaires : Overall Gradelink helps us stay on top of our growing student body giving us a central place accessible by everybody with current information. In addition, it helps us provide better communication with our school parents.

Avantages :

I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users. I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network! I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

Inconvénients :

The stuff that is missing like: historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc. seating chart with pictures report different attendance reports (monthly for National School Lunch) more financial report options ability to enter the school calendar and have attendance automatically marked NS for those days. Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Gradelink Simplified My Administrative Duties

Avantages :

Having a system that parents were able to access with all student information and the ability to view and pay their bills.

Inconvénients :

Having to email for customer support, most times when there is an issue it needs to be resolved right then so it's best to be able to speak with someone versus emailing and waiting for a response.

Top Notch

Commentaires : wonderful! Great product & top notch support. I know there's other systems out there but I wouldn't change because of the wonderful support! [SENSITIVE CONTENT HIDDEN] & everyone else SHCS Loves you!

Avantages :

Gradelink is extremely user friendly & intuitive. When I have had a concern or problem Gradelink's support always goes above & beyond to resolve the issue. Today I spoke with [SENSITIVE CONTENT HIDDEN] about reformatting our report cards, he was absolutely wonderful! He gave me some great tips & insight. I greatly appreciate the time he took to format a few different report card types & a few other changes while on the phone.

Inconvénients :

I would like to see some changes to the billing tab. . . .It could also be because I do not have an accounting background. The ledgers are really hard to read from an administrators side, the running balance in particular. Also, the statements for the parents can be confusing. We use Quickbooks for accounting & have been sending parents statements from there, as they are much easier for our parents to read. It would also be nice to be able to have parent information available when you click on the student demographics in the Financial tab.

Great Customer Care

Commentaires : Overall I have had a great experience!

Avantages :

I really like how easy it is to contact customer care and actually be able to speak to a human!

Inconvénients :

There are features that Gradelink does not provide that other SISs do.

Gradelink Review

Avantages :

I like that the platform is easy to use. I am able to keep all my grades in one place and assign a value to each section.I like that emails send are stored for future review.

Inconvénients :

The switch between entering in new assignments is not easy. Programs we have used in the past made it easy to enter in new assignments quickly. The use of the planning component is not easy.

Gradelink Review

Commentaires : My experience with Gradelink so far has been very good. Something that I really like about this program is the support that I have been receiving when I have a question. Personally, I have worked with [sensitive content hidden] during these two years, he has been an enormous support for me. When I have a question, he supports me too much in solving anything. When I send him an email in less than a few hours, he is replying with a solution. For me this is what I liked the most about using the system since [sensitive content hidden] has been there to help me and has trained me a lot

Avantages :

This is my second year working with Gradelink and so far I am very pleased with how easy this system is to operate. In the past I have worked using Power School and when compared to Gradelink it is extremely easy to use. I recommend it 100

Inconvénients :

Honestly, so far I have liked everything about the system, the support that one has is excellent. When you have any doubt, you can also go and search in the same system, and you will find the solution easily. I like everything and I'm very happy

Gradelink - a great company to work with!

Commentaires : When we have had issues with Gradelink, their team immediately takes care of the issue. There are tweaks over the years we have made and they have been very accomodating.

Avantages :

[sensitive content hidden] met with me recently through Zoom to show better ways our website can be effective. I appreciated the time he spent showing ways to help parents know what we are about.

Inconvénients :

Report cards do not always turn out the way we want them. It still needs a little more tweaking.