Avis clients sur Eventzilla

A must have for events!

Commentaires : Eventzilla is my go to for all my events. It has allowed me to expand my business and offer customers a quick and easy way to sign up for my events.

Avantages :

Ease of use, lots of features to match a variety of events. Easy to customize and personalize.

Inconvénients :

Would like some additional customization features.

Great way to automate your registration process without getting too complex

Commentaires : Eventzilla lets you set up various events, with all the details. A neat looking widget can be embedded on your website. Customers can register through this system in which you predetermined ticket prices, number of spots available in your event etc. There are a lot of details to add, but this ensures you don't forget anything important when setting up the event. You can add different tickets, e.g. more expensive ones for better seats (and limit how many there are) or early bird discounted tickets (that are only available until a certain date/time). Eventzilla sends you a message (email or mobile notification) for each registration - you can turn this off if it annoys you. I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations. It has certainly cut down on the back and forth (emails, phone calls...) I used to have when manually signing up people for my courses. Now I can concentrate on the actual interaction with people. You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp. This also makes it easy to add people to my regular mailing list (which they consent to when signing up). As the ticket and payment options are laid out clear, I have really seen an improvement in payments on time. Usually I run a course now with everyone having paid well in advance (to catch the early bird discount).

Avantages :

Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable.

Inconvénients :

At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options.

A good mid tier option, but is in need of some adjustments

Avantages :

It allows my team to quickly and easily set up their events.

Inconvénients :

Some things are difficult to use for both admins and attendees. However customer support is prompt

Great for simple events

Avantages :

Simple and easy to use. partners and works with WePay, Paypal, etc - good options of payment gateways

Inconvénients :

Very slow website and updates. Slow customer service response. Have to pay for small features like schedule/agenda building

EventZilla is amzing

Commentaires : Excellent

Avantages :

I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.

Inconvénients :

Nothing that I can think of. May be socializing the events in social media can improve

Good for free or low-budget event and small-scale organization.

Commentaires : Very good, not perfect but for a free service and for a small-scale volunteer-based organization like mine, this does the job. Available in both desktop and mobile app version. My events have run well so far.

Avantages :

Easy to use, easy to customize. Mailing and collecting participants' info was a breeze using Eventzilla. The mobile app is also handy.

Inconvénients :

Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading. Once it says "CANCELLATION" in the header although it was not cancelled, just merely sharing the event update to my participants.

Easy-to-use system when you need to sell tickets to your events.

Commentaires : Reducing administrative work.

Avantages :

Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot.

Inconvénients :

The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system.

Easy to create events.

Avantages :

Eventzilla makes it easy to create events and customize how I want my event page to look like. It has a simple interface, making it easy for attendees to register for events. I am also able to send messages to my attendees all at once.

Inconvénients :

I have had trouble paying for event tickets in time past on Eventzilla. Apart from the issues with payment , Eventzilla does a good job in every other area.

After 3 years and 10+ Events this is still my #1 Choice

Commentaires : Every year I look for other services to make sure the price and service is competitive. I havent switched yet.

Avantages :

I like that the site is so easy to set up a caveman can do it.

Inconvénients :

I think they can benefit from adding more staff for customer service.

Free options which can actually be used

Avantages :

Easy to use, easy to customize. I like the basic options with allow any user to locate easily the venue, allow to set up free conferences without added cost.

Inconvénients :

Some customization options aren't free and I feel that the tarification options are not so easy to understand when you don't know how may people will be attending. This can be a problem when you want to convince your administration that it's the right tool for whatever you're doing.

The Good and the Not So Good - Feature Rich and Affordable

Commentaires : Affordable event management application that was quick to get up and running

Avantages :

Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good

Inconvénients :

We run 30 events or more a year. Our issue is that someone registers or purchases a ticket to an event but can't remember which one. There is no way to search all our event registrations at once, you will need to go into each event and search. This is very frustrating and time consuming. The event page looks great but adding formatted text can be a bit tricky. There were a few events where trying to get the formatting correct was awful and challenging - we just had to go with straight text only approach. When viewing all events there is no option to sort events - alphabetically, dates, etc. it would be great to be able to do this and to sort descending or ascending to find events more quickly. When an order is PENDING (meaning it hasn't been paid for online) the attendee doesn't show up in the attendees report until the order for the registration is PAID. We would prefer to have the attendee list contain a column that indicates if the ticket is paid for or not. That way the mobile registration app could alert us more quickly about payment status.

Eventzilla saves us money for our Non-profit

Avantages :

I like the ease to use this program and the costs

Inconvénients :

I wish they had more features for tracking those who attend our events in the free package

Too Many Glitches and Poor Customer Service

Commentaires : Customer service is poor. They ignore your emails and requests.

Avantages :

I like that this program is somewhat easy to use. There are a lot of features. I especially like that you can clone an event rather than re-writing the entire thing for repeat eevnts

Inconvénients :

too many glitches. sometimes, I'm not able to type in the boxes and need to sign out in order for me to re-start. Sometimes, I'm not able to publish my drafts, or they publish and then unpublish themselves. My account has been suspended. Granted, they fixed it but they ignored my multiple emails asking why my account was suspended in the first place. I pay for this program and do not appreciate that you cannot get in contact with customer service on the phone.

Great alternative to EventBrite

Commentaires : Overall I like EventZilla better than EventBrite. Not only for the cost (we are an official non-profit and giving even a small % is a lot to us), but also for the number of features that we get for that cost. Additionally, adding different types of tickets is really helpful because we can accommodate certain scenarios with our students without having to manually manage different, common ticket scenarios (e.g., reduced cost).

Avantages :

I used EventBrite, but switched to EventZilla and continued to use EventZIlla because I feel the following is a better value for my money: - Seemingly more features - More customization of my event - Better admin/management features of the individual events as well as the account as a whole - Analytics on events

Inconvénients :

- Setting up the payment was a little bit "round about" in understanding how to do so - Refunding/Canceling orders was confusing. The help document did not provide enough clarity. - Inability to transfer registrations between events without refunding money.

5 stars all the way...

Commentaires : I recommend big time...
What a great service and easy to use. Further, you get your cash NOW, no need to wait at the end of the event. Customer support is awesome. Bang for the buck...

Avantages :

Everything...

Inconvénients :

Need french version option upon registration

Eventzilla Review - Springboro Chamber of Commerce

Commentaires : Excellent system, we have used for about 4 years.

Avantages :

Ease of use, fast response time, immediate posting, easy to clone events and copy events, edit events and use to register for our members.

Inconvénients :

I dislike sometimes that the system is down during the week. I understand sometimes maintenance has to be done, just wish it would be done in the evenings, or on the weekends.

My experience with Eventzilla

Commentaires : It saved the organisers a heap of time, and we rarely had anyone registering that found the registration process difficult to use.

Avantages :

* It really simplified the process of people registering for our workshops, both for them and for us. * When I had an issue with the software, the Eventzilla team got back to me straight away and resolved the problem. * Our workshops had the same format, so we were able to create a new form for registering by just editing an existing form. A real time-saver. * And because we weren't charging teachers for the workshops, it was free to use.

Inconvénients :

Only that one issue with the software - we were using a keyboard character in our title that caused the problem. But it was resolved quickly.

Great event platform

Commentaires : Great platform does what I need it to do without being difficult to use.

Avantages :

This product is easy to use. Everything is in individual categories making is step by step to set up for whatever you’re trying to use this platform for.

Inconvénients :

I would like to see a simplified yes or no rsvp without having to be a ticket sale.

Good program as long as you don't have limited seating for your event.

Commentaires : Pros: Fairly simple to set up, seems simple for attendees to use, multiple views of attendee data, ability to email attendees. I like the export function because it allows me to save the attendee data in Excel and manipulate it to suit my needs. Customer Service via chat was prompt and effective. Cons: Does not work for events with limited seating due to "pending" tickets not being pulled from seating totals. Anyone choosing to pay at the door ends up in "pending" unless you manually confirm the ticket. If you do, it puts that customer in with those who have paid and you have no way of identifying them at check-in. A couple of times before our event I had to go in and adjust the number of available tickets to compensate for the "pending" attendees. Too many attendees had trouble with the payment process and ended up on the "incomplete/abandoned" list. From what I gather from attendees, many thought they had to have a PayPal account when they got to the payment page, so they backed out. A PayPal account is not required for payment processing since we have an account. Somehow the interface should be reviewed to avoid confusing potential attendees. Customer service via chat was prompt and effective. I'm still waiting for an email response to a question I was promised, but now our event is over. There should be a way to move attendees that end up on the "incomplete/abandoned" list to the "pending" list if they have chosen to pay at the gate.

Fabulous software to publish our monthly Continuing Education calendar for real estate

Avantages :

Ease and flexibility for event creation & contact with attendees. it is so easy to create an event & link a Google map to the location. I also like that I may customize an email when someone purchases a ticket & send the attendees a reminder or change about the event.

Inconvénients :

Setting up a waiting list is a bit confusing & not automated. I wish that it was automated so when an attendee cancels, the system would automatically go to the wait list & send the next person in line an email to register for an available seat. It seems that I have to do that manually - unless I just haven't figured that part out!

New Customer

Commentaires : We love it, it has saved so much time and looks so much better than any product we have used in the past.

Avantages :

The ease of the functions and the layout takes less time to set up, organize, and download reports. Registrations are easy to complete and our customers are increasing. A simple well organized platform has yielded higher profits for use and less abandoned registrations.

Inconvénients :

A would like to see the ability to upload a custom certificate as opposed to the 2 options available.

Eventzilla is a great asset to our sales team!

Avantages :

Eventzilla is easy to learn and navigate. It makes managing RSVP lists for events easy and allows customization depending on registration process. The event pages created are clean and neat and user friendly for attendees that are registering for the event.

Inconvénients :

There are some limitations if you need to create a detailed (multiple choice) registration page. Sometimes the font format can be difficult to format under Event Information. Would like if you could customize event page with more options.

I like the professionalism it provides me and ease of use.

Avantages :

That it is web based and easy to access and edit when needed. I like that I can copy and event and edit it with a new link. That is a time saver.

Gets the Job Done

Commentaires : It was fairly easy to use with a low cost.

Avantages :

It was simple to duplicate my events from last summer and edit them for this summer.

Inconvénients :

I had difficulties getting the coupon codes and online payments to work.

Eventzilla has been easy to use and handles registration for my events seamlessly.

Avantages :

It is easy to input information and update from previous events (I use copy event a lot because I have similar events running every year.

Inconvénients :

I wish it was possible to pick the fields we wanted exported, however, as it currently exists (exporting to a .csv file with additional information) still works. This is not a big problem - just what I like least. Ok, one more thing. Wish there were more templates to choose from for background picture during registration.