Avis clients sur Exago Embedded BI
Publié le 23/03/2017
Powerful, High-quality Reporting Solution that is Designed for the End User
Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them:
• A Web Based Report Designer
• Easy to Create Basic Reports with Little to No Training
• Advanced Functionality that would Satisfy our Advanced Users
• Licensing that working with an onsite and SaaS deployment model
• A Clean Modern Looking User Interface
• Ability to White Label
• Ability to Secure the Scope of the Accessible Tables and Data
• Ability to Integrate with our Security Model and Dynamic Table Relationships
• Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.
• Ease of Use
• Flexibility of Product
• Data Security
• Ease of Implementation
• Product Support
• Commitment to Security
• Pricing Model
• Commitment to Client Success from the Top Down
Error Messages when using it in a Distributed Model can be a Challenge
• Brought up on last support call and they have committed to improving
Publié le 18/04/2018
Not just a scalable Analytics Tool .. a trustworthy partner to support your business.
Commentaires: There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.
Avantages: We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.
Inconvénients: We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.
Publié le 24/02/2017
A great option to integrate reporting into an existing product.
Commentaires: Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.
Avantages: Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities. The interactive report viewer allows users to adjust the formatting of a report at runtime. The ability for end users to schedule reports to be delivered as an e-mail attachment. The ability for the administrator to add custom functions to address industry-specific needs. Simple wizards for creating graphs and gauges.
Inconvénients: Changing “interactive” filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow. You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.
Publié le 14/02/2017
Exago is the real deal
Commentaires: We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.
Express design view makes drag/drop reports a reality.
Web-based report designer
Extendable to meet complex reporting needs
Integration options for making Exago a seamless part of the product
Great training sessions for admins and End users
Grouping could be improved
Missing ability to define variables without using custom functions
Cross tab reports can be daunting for new users
Publié le 27/02/2017
Great ad hoc reporting engine
Commentaires: From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.
Avantages: We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.
Inconvénients: Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.
Publié le 11/11/2015
End to End Reporting Solution To Support a Diverse User Community
We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters.
Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.
Inconvénients: Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.
Publié le 18/04/2018
Easy to use fast evolving software
Commentaires: Exago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.
Avantages: Exago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.
Inconvénients: Nothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.
Publié le 06/08/2018
Exago has brought a feature rich business intelligent support solution for our company's native management systems.
Commentaires: We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.
Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.
Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.
Publié le 21/02/2017
Exago tool is great
Commentaires: Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.
- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.
- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.
Publié le 27/02/2017
Great product, great support, great people- Finally a solution!
Commentaires: After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.
Avantages: Configuration flexibility, Excellent QA processes, always listening to customer feedback
Inconvénients: Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.
Publié le 28/02/2017
Powerful Business Intelligence and Reporting
Commentaires: Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.
Avantages: Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.
Inconvénients: Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.
Publié le 17/04/2018
Best Value and Functionality for Embedded BI
Avantages: This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.
Inconvénients: While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.
Publié le 29/12/2016
Flexible, extensible, high-quality web-based report designer and execution engine
Commentaires: We create cloud-based web-based CRM, scheduling, and accounting software. Our customers kept asking us for a way to write their own reports. We looked at the popular non-web-optimized options (like Crystal Reports) and a couple of web-based ones. Once we got a demo of Exago, we knew we'd found the perfect fit. It meets the needs of both our most sophisticated users and our many non-technical users. Now anyone can write their own tabular reports, create charts, dashboards, pivot tables, and schedule them to be automatically executed and emailed at any time. Integration was a breeze -- we had a proof-of-concept going in a few hours and a full solution ready not long after that. Best of all, the team at Exago is first-rate: friendly, accessible, and knowledgeable.
Avantages: Multiple ways to write a report: Express and Visualization wizards for new users, and a full-featured canvas for experts. Easy to integrate and highly programmable with REST and .NET APIs. Works with a wide variety of data sources, and can combine data from multiple different sources. The pace of new feature development is excellent, with a great mix of customer-requested enhancements and Exago's own innovations that you may not have even thought of!
Inconvénients: Documentation on the very advanced programmability features is incomplete (but getting better quickly)
Publié le 17/04/2018
Easy to use ad-hoc reporting tool with great dashboarding capabilities
Commentaires: Exago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.
- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users.
- Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs.
- Improved dash-boarding capability especially following the 2018.1 version.
- Ability to customize action events is very useful to implement business logic driven by report values.
Inconvénients: - In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.
Publié le 16/02/2017
Great Business Intelligence Software - Exago
Commentaires: I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???
Avantages: Great customer support and full of features.
Inconvénients: Nothing that warrants a statement here.
Publié le 28/02/2017
Powerful product, excellent customer support
Commentaires: Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals. Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality. Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.
- Slight learning curve, but then it's easy to create straightforward reports
- Ability to schedule reports
- Ability to handle multiple languages, numeric, date, and time formats
- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like.
- Error handling - error messages can be vague.
Publié le 17/04/2018
Great product, great support!
Commentaires: We needed an easy-to-use ad-hoc report writer for our HCM application that we could fully integrate into our software. With Exago, not only did we deliver an intuitive and easy to use reporting tool for our non "techie" users but we also added a whole new BI dimension to our application with the interactive Dashboarding functionality. Our experience with Exago the product and the company has been nothing but exceptional.
The versatility of the product in that it is usable by the full spectrum of users from novice up to seasoned reporting pro.
The great customer support we receive.
Publié le 27/02/2017
Great Ad Hoc Reporting Tool
Commentaires: I have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients. Client support is phenomenal!
Avantages: Ability to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!
Inconvénients: The chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.
Publié le 27/02/2017
Integrating and Testing
Commentaires: We are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.
White label software can be branded and styled to fit your application's look and feel.
We have been able to hurdle most technical challenges regarding both styling and functionality.
Report against tables, views and stored procedures.
Exago does not compile into our product. However, a single installer can be created to deploy multiple apps.
The configuration of circular data relationships is tricky when using the administration panel.
Publié le 17/04/2018
Exago offers Complex BI in a very Simple Way
Commentaires: Exago is constantly improving and add new features. Not only to their core product but also pushing the pace of new technology like AI and IoT. We're very happy that we not only chose to work with a great product but also a great company with even better people.
Avantages: Exago has been an amazing tool for us. Our developers love working with it and our end users continue to send in great feedback. The implementation has gone smoothly and we're looking forward to continuing our roll out of more and more features.
Inconvénients: There is really nothing we don't like about Exago and what they offer. If we run in to an issue their support staff and extremely responsive and help provide solutions. If we need a new feature added they are very transparent on when we can expect to receive the request based on their development and release cycles.
Publié le 19/10/2015
Avantages: Exago software is built intelligently. They know what end-developers need to make their lives easier for integration and have a great sense of what report builders need to get their job done. Exago hits the right balance with ease of use and the ability to do complex reporting.
Inconvénients: Sometimes challenged on some complex support requests but we eventually get to a solution together.
Publié le 17/04/2018
Smooth Transition from our prior reporting software to Exago
Commentaires: Switching to a new software package can be very stressful, frustrating, and time consuming and I have found that Exago is a true partner during our transition which has reduced all of these potential pain points.
Avantages: I've found it to be a super smooth transition from our prior reporting software to Exago. I've been able to add new reports as well as reproduce our existing reports in Exago in a relatively short period of time and anytime I do run into issues, I can always count on Exago Support to get me back on track quickly. Our clients are very happy with the switch as well which is the most important thing to our company.
Inconvénients: The only thing I would say as far as a con is that there were some things I could not find on my own in the API documentation.
Publié le 20/10/2015
Good product , Good people
Avantages: Perfect combination of functionality and ease of use. Exago is lighting quick to stand up and integrate with your applications, with seemingly endless customization options. Customer support is top notch and quick to assist. The excel-like interface provides users with a comfort not found in other reporting solutions.
Inconvénients: Needs more built-in chart drill down capability. Charts could use more flare and interactive features.
Publié le 12/10/2015
Great product and great company
Avantages: The product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful.
Inconvénients: This isn't a criticism - keeping up with new features and being able to use all the capabilities of the product can be a challenge. We really need to have one or two dedicated individuals in the company to maximize the benefits of the product.
Publié le 13/07/2019
Exago - Everything you we're looking for in an embedded BI solution
Commentaires: Our experience with both the sales and delivery teams at Exago have been fantastic. The product has delivered in all of the ways it was positioned to us, and their customer support team have been nothing short of terrific. I would highly recommend exploring Exago if you are looking for an embedded BI tool to add to your existing solution!
Avantages: Ability to handle a unique data schema, features and funtionality, ease of use, incredible customer support.
Inconvénients: One thing, the date selection control (date range slider ) in the advanced report builder.