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Avantages :

The automatic booking cancellation, thank you message, Website integration.

Inconvénients :

In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.

Bookeo - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Probabilité de recommander le produit

7,5/10

Bookeo a reçu une note globale de 4,3 étoiles sur 5 d'après 94 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (94)

Ani
Ani
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Book Anytime

5,0 il y a 2 ans

Commentaires : Very happy with what I need it for, plus they have wonderful customer service.

Avantages :

The ease of set up & use. I can charge clients online without wasting time after the session.

Inconvénients :

To have more tools available the price increase is too high

Réponse de l'équipe de Bookeo

il y a 2 ans

Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon

Greg
Founder and Owner (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Bookeo is the most flexible and robust software and an excellent value.

5,0 il y a 3 mois

Commentaires : Simply put, I'm so pleased that I have found Bookeo. I highly recommend it. There are other softwares that are specifically created for the counseling industry, and I still find that Bookeo is the best value for its extensive capabilities. I could expand my business to several new locations without having to change software. I think that speaks volumes for the software's capabilities.

Avantages :

I cannot say enough good things about this software. I tend to shop things to death, and Bookeo was head and shoulders above the other options. The customer support is prompt, and clear. The team has been very patient to point me in the right direction when I needed to expand the software's capability for my growing counseling practice.

Inconvénients :

Like any software, there is a learning curve on the front end. It took me awhile to get it set up, BUT I can't imagine another software being easier or requiring less time. The software is so robust, and I have yet to come close to using all of its features.

Réponse de l'équipe de Bookeo

il y a 4 semaines

Thank you for the wonderful review, Greg! We are thrilled to know that you are enjoying Bookeo and we are excited to keep working with you. Regards Shannon

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

They accidentally deleted all our customers

1,0 il y a 4 semaines Nouveau

Commentaires : Awful just so awful from the start, it never got better, it just got worse. I just can't imagine how it can get worse than this

Avantages :

none

Inconvénients :

Bookeo is not good and there have always been problems but now they have deleted all our members. DELETED ALL OUR MEMBERS! The huge cost of time and money to our business is enormous. All we got was a 'Its not possible to undo, sorry' Not even the hint they'd tried to rectify the problem or a proper apology. Avoid this incompetent bunch. Its not worth saving a few pounds it will cost you huge amounts of time and maybe all your customers.

Réponse de l'équipe de Bookeo

il y a 3 semaines

Hi, I searched through our ticketing system and found the email thread regarding this issue. Initially, you contacted our support team saying that you deleted your customer profiles. However, after a thorough investigation, we found that no customer profile has been deleted from your account. Subsequently, you stated that you actually merged customer profiles. To merge customer profiles, you must manually select the customer profiles you want to merge, indicate your intention to merge them, and when prompted by the system to confirm the merge - with a warning that the data of the selected customers will be combined into one record and that this action cannot be undone - you confirmed your intention to proceed. The system does not delete or merge customers unless a user explicitly chooses to delete a customer profile or merge multiple customer profiles. The user must also confirm that they want to proceed after being warned about the consequences of the operation. Regards Shannon

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

I like it, but could use a few tweaks.

4,0 il y a 2 ans

Commentaires : Customer service is great if you have an issue, problem or don't understand something with setting up or how something works, but as for suggestions or feedback, basically go around what your asking, suggesting, copy and paste a link or tell you it is what it is in a nice way in email.

Avantages :

Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration

Inconvénients :

Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.

Réponse de l'équipe de Bookeo

l’année dernière

Hi, Thank you for your valuable feedback. Please note that with Bookeo, you can force bookings to start at specific times, and also leave an automatic gap between appointments. If you need to set that the gap should be applied only to some services, then you could use another Bookeo product, that would allow you to set specific settings for each service you offer. You can add custom messages in the booking confirmation and reminder emails. The same account user can be logged into one device at a time. Multiple account users can log into their accounts simultaneously. A business can select the payment gateway they want to integrate and set their payment terms. Please do not hesitate to contact our support team if you need any further assistance Thank you again for leaving your review. Shannon

Stacie
Owner (É.-U.)
Services et installations de loisirs, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Very happy customer for over a year!

5,0 il y a 2 ans

Commentaires : I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.

Avantages :

1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!

Inconvénients :

Nothing! Everything has worked great for me so far.

Réponse de l'équipe de Bookeo

il y a 2 ans

Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon

Cédric
Director (Suisse)
Médecine douce, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best software until, Vest value, Best Support

5,0 il y a 4 ans

Commentaires : SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Avantages :

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Inconvénients :

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Réponse de l'équipe de Bookeo

il y a 4 ans

Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon

Vanessa
Onboarding manager (É.-U.)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

Not created for National business (NOT timezone friendly)

4,0 il y a 4 ans

Commentaires : Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Avantages :

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Inconvénients :

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Réponse de l'équipe de Bookeo

il y a 4 ans

Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon

Leanne
Owner (É.-U.)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Customer Service!

5,0 il y a 9 mois

Commentaires : I especially want to thank [sensitive content hidden] . Please recognize her for all her efforts.

Avantages :

Every time I have a question, I get a detailed response to my question along with more details for potential steps I could take.

Inconvénients :

I feel the tutorials could be more detailed and perhaps in video form.

Réponse de l'équipe de Bookeo

il y a 9 mois

Thank you so much for the excellent review, Leanne! We are thrilled to hear that you are enjoying Bookeo and appreciate your feedback. We're here for you anytime. Shannon

Daniel
Owner (É.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Very upset

5,0 il y a 6 mois

Avantages :

Easy to use. No customer service when you need it

Inconvénients :

Cancelled many months ago only to find out that I was still being charged. When questioned about it they stated that it was cancelled 3 days prior. I did nothing 3 days ago. Today is when I noticed the charges. LIES

Réponse de l'équipe de Bookeo

il y a 3 mois

Hi, Unfortunately, since your full name or company name was not provided in the review, we are unable to investigate the matter further. The cancellation process for an account is initiated by following these specific steps: https://support.bookeo.com/hc/en-us/articles/360018198191. Failure to follow these steps will result in the account remaining active, with the credit card on file being charged automatically monthly. Furthermore, depending on the account settings, the system can automatically send the monthly invoice via email to the account owner. The monthly charge shows on your credit card statement. It surprises me to learn that you were unaware of the fact that your account was still active. Regards, Shannon

Christina
Owner (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for scheduling sports classes

4,0 il y a 9 mois

Commentaires : Very good experience. Its ability to customize everything made it very useful and customers found it easy to schedule and manage classes.

Avantages :

We used this to schedule archery classes. It was very easy to use and I loved how customizable everything was. Being able to create private classes and send out the link for payment was very nice. I also liked the ability to ask if the customer wanted to buy add-ons at the time of registration.

Inconvénients :

Bookeo is amazing as an online scheduler but a little more difficult to use in-store. I wish there was an option to add waivers.

Réponse de l'équipe de Bookeo

il y a 9 mois

We are grateful that you took the time to leave us a great review, Christina. Your feedback helps us to improve Bookeo for everyone. Thank you again Shannon

FREDERICK
Physician (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

Fancy cover, hollow on the inside

3,0 il y a 3 ans

Commentaires : Calendar scheduling and reminders should be simple, bookeo makes it difficult.

Avantages :

Information about appointments and clients were accessible.

Inconvénients :

Clunky and not intuitive. Too many screens to make one appointment, and the messaging was not consistent.

Réponse de l'équipe de Bookeo

il y a 3 ans

Hi Frederick, I read your review and I am sorry to read that you are not fully satisfied with Bookeo. Creating a booking from your dashboard is very easy and requires you to click on a time on a resource's calendar and select the service. If you are creating a booking for an existing customer, you can use the autocomplete function to select the customer, or you can input details of a new customer. Your customers can simply select a service, a date and a time for the appointment and provide their details. Email and txt reminders are automatically sent by the system. If you need any assistance with our system, please contact our support team at support@bookeo.com. They will be more than happy to help. Shannon

Becky
Comms Chief (R.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Appalling customer support

3,0 il y a 5 ans

Commentaires : Generally good functionality and possibly the best for our purposes, but poor user experience with terrible mobile optimisation. And absolutely horrific customer service. I can't stress the latter enough, and it makes me feel very uncomfortable about dealing with them long term.

Avantages :

There is plenty of functionality that is helpful when managing a small outdoor adventure company. The ability to list different events, with promotional pricing, and individual messaging etc, is very much appreciated. It's easy to integrate with our Squarespace site, too.

Inconvénients :

The main thing that I dislike about Bookeo is their appalling customer service. We are currently in the middle of a situation whereby Bookeo keeps making repeated calls on two of our customers' bank accounts, filing 172 payments in one instance, before the customer was alerted to the fact she had no money left and put a block on her account. Even though this was clearly a business critical issue, I am still (four days later) failing to get any coherent response from Bookeo as to whether the problem has been isolated, and whether a fix has been applied. I have also failed to speak to anyone over the phone, and only receive piecemeal emails from people who are clearly in a different timezone, who are always new to the situation with no prior knowledge of what has come before. The other major 'con' of the software is that is very poorly optimised for mobile interfaces.

Réponse de l'équipe de Bookeo

il y a 5 ans

Hi Becky, I am sorry to read that you had a bad experience with our customer support. We strive to provide the best customer support to our customers. I reviewed the email thread and our high-level technicians explained to you that the issue was due to a network error, which was later fixed. Also, they explained that the issue only affected your account and no other accounts. I see that you did reply to the email with the explanation, so I believe you have received our answer. We look forward to working with you in the years to come. Regards Shannon

MARK
IT (É.-U.)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

TERRIBLE! TERRIBLE!! TERRIBLE !!!!

3,0 il y a 7 ans

Commentaires : WHEN YOU START YOUR BUSINESS ONLY

Avantages :

NOT EXPENSIVE. BESIDES THAT THERE NO MORE GOOD THINGS TO SAY ABOUT THEM. THE ONLY THING I CAN SAY IS THAT THEY ARE AFFORDABLE.

Inconvénients :

THERE IS NO WAY TO TALK TO THEM TO SOLVE A PROBLEM, UNLESS YOU WANNA BECOME A CUSTOMER, THEN THEY OFFER A PHONE NUMBER. IF YOU ASK THEM FOR A HELP EVEN WHEN YOU ALREADY TRY EVERYTHING ON THEIR HELP PAGE, THEY STILL KEEP TELLING YOU TO GO TO THEIR HELPING PAGE OR WATCH THE TUTORIAL. AND IN THE MEAN TIME YOUR CUSTOMERS ARE GOING AWAY.....

Réponse de l'équipe de Bookeo

il y a 7 ans

Hi, I reviewed the email threads sent to our Technical Support Team and I can see that we did provide answers after a few minutes after we received your emails. It appears that you were having an issue with PayPal, not with Bookeo. As our Technical Support staff members explained to you, Bookeo is integrated with PayPal and the integration works well for all our customers. However, we cannot provide support for PayPal, this is why our staff members asked you to please contact PayPal support. Upon checking with PayPal on our end, they confirmed that the agent that spoke with you gave out the incorrect information regarding PayPal Standard. I believe you should have now received a call from PayPal to example how Standard really works. I trust that the issue has now been resolved. Regards Alice

Terri
owner (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outstanding Support

5,0 il y a 3 ans

Commentaires : RUNS my business. Extremely satisfied.

Avantages :

Full featured, mature software product.

Inconvénients :

Use of repeating events can lead to unexpected complications when updating or deleting. Would like to have ability to have TWO reminders for clients.

Réponse de l'équipe de Bookeo

il y a 3 ans

Wow, thank you for taking the time to write this amazing review, Terri! We are absolutely thrilled to hear that you are extremely satisfied with Bookeo and that it runs your business. Please note that you can send two reminders to clients: one email reminder and a TXT reminder. Thanks again, Shannon

Jennifer
Owner (É.-U.)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent product and the customer service is spot on! Hats off to all the staff!

5,0 il y a 6 ans

Commentaires : For one affordable monthly fee our customers are able to book easily, and we receive the demographic information that we specifically selected and need in order to run our business better.

Avantages :

It is easy to use, once you get the hang of it. The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.

Inconvénients :

I would like to see a product that has more of the features that escape room owners need, and a bit of a better look on our website integration.

Réponse de l'équipe de Bookeo

il y a 6 ans

Thank you for the great review, Jennifer! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We value and appreciate receiving our customers¿ feedback and suggestions in order to improve Bookeo. Please send your feature requests to help@bookeo.com. Thanks again, Shannon

Kristian
Project manager (Slovaquie)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very rich feature product. Excellent client support.

5,0 il y a 6 ans

Commentaires : Saves a lot of our time. Online payment gateway integration implemented very easily. But the customer support, one again, that is a team which replies literally in few minutes, just unbelievable. Have not seen such quick and quality responses in years.

Avantages :

Possibility to customize its feautures in so many ways. This helped us to adapt to our business process in the times of changing needs.

Inconvénients :

Visual part / UI interface really requires a revamp. This is valid for the admin and end user interdaces.

Réponse de l'équipe de Bookeo

il y a 6 ans

Kristan, thanks for the great review! We appreciate the feedback. It's always been a pleasure working with you. As for the feedback on the UI design, please note that we are working on a new UI. If there's ever anything we can help with, please don't hesitate to reach out! Shannon

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

You do not have to look for another booking software

5,0 il y a 6 ans

Commentaires : Keeping track of my tour activities

Avantages :

Bookeo is really a great software. In no time you will be able to put your tours online for booking. Great customer support via email.

Inconvénients :

It would be nice to have a customer phone number you can call if you need and answer right away, however that is just a minor thing.

Réponse de l'équipe de Bookeo

il y a 6 ans

Hi, thank you for the great review. If there's ever anything we can help with, please don't hesitate to reach out. Thanks again. Shannon

Jeremy
Jeremy
Marketing Director (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Beginner Booking Software

4,0 il y a 5 ans

Commentaires : Bookeo allowed us to start taking bookings almost immediately after launching our business. It was great at the time, but we ultimately had to switch services due to lack of the features we needed.

Avantages :

Bookeo is super easy to use! My entire staff picked it up very quickly! Everything is displayed in an intuitive way making it difficult to make mistakes when preparing for your day of bookings.

Inconvénients :

Features are limited-- if you have non-standard booking situations, this product is not for you. Resource sharing between items is not possible.

Réponse de l'équipe de Bookeo

il y a 5 ans

Thank you for your review, Jeremy. It seems that you needed a rental system, and at this stage, Bookeo does not support rentals. But we plan to support them in the future. Cheers Shannon

David
Owner (Colombie)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It can be your solution

4,0 il y a 8 ans

Commentaires : As other users of booking software agreed, bookeo does not have the nicest looking system, however the value for money is amazing. For counties were the payment gateways don´t take out your profit (I mean they are very expensive and you get charged to get your money on your local bank), bookeo is the best option to organize your tour company and give a professional service to your customer.

Avantages :

Excellent value of money. Lots of bookings for cheap. Lots of functionalities for middle and big companies. Multi language Multi currency

Inconvénients :

Old fashoned look Not individual buttoms to integrate into your webpage Not conected with latin american gateways

Réponse de l'équipe de Bookeo

il y a 8 ans

Hi David, Thank so much for the review. We are currently working on a new Bookeo UI. In the meantime, you can customize the look and feel of the Bookeo widget with CSS. It is certainly possible to get direct links or widgets to specific tours in Bookeo. Our Technical Support Team will reach out to you with instructions. Bookeo is integrated with many payment gateways, and at the moment, for Colombian merchants we support PayPal and 2Checkout. Please do not hesitate to contact us should you have any questions. Cheers Alice

Theodore
Theodore
Systems Ana;lyst (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Bookeo is BookSmart

4,0 il y a 5 ans

Commentaires : Overall, the experience that I had, I can say that I liked very much the ability to customize the way your screen looks. It gives you a lot of options. You can choose how you want to have the customer see when he logs on. They also let you make use of the common day technology, such as sending text alerts and also email, etc.

Avantages :

Bookeo Software makes a suite of programs used for the purpose of managing and organizing reservations online with idea of eCommerce. The programs are Bookeo: Appointments, Classes and Courses and Activities. All these programs are easy to install and for the most part easy to use.

Inconvénients :

The only thing that I can say is the sometimes it can be a little cumbersome in finding things. There seems to be a screen calculated spacing limit of items on the screen. What it does is put things that are outside that limit on another screen. which will appear on another tab. Now it keeps good organization of this. If you have a lot of activity going on, you may end up with a few tabs to go through to find what you need.

Réponse de l'équipe de Bookeo

il y a 5 ans

Theodore, thanks for the detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Thanks again, Shannon

Michael
Owner (Australie)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Bookeo - A seriously amazing business appointment application!

5,0 il y a 8 ans

Commentaires : I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception. I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website. And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later. I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Réponse de l'équipe de Bookeo

il y a 8 ans

Hi Michael, Thank you for this great review! We are glad that you like Bookeo's seamless website integration and all the features that Bookeo offers. Our awesome Support Team is always happy to help you out, so please do not hesitate to contact us if you have any questions! Alice

Dan
Owner (Canada)
, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

easy to use-perfect for small business

5,0 il y a 6 ans

Commentaires : A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t use and one of the most cost effective options I have seen.

Avantages :

simple back end with enough options to fully customize your online booking system. A easy to use client management system that also allows you to manage your staffing.

Inconvénients :

unfortunately bookeo is unable to directly link to a online waiver service-this is the only part of the system I wasn't happy with

Claire
Manager (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Simplifies a Complicated Process

5,0 il y a 5 ans

Commentaires : We are so grateful that Bookeo allows our clients to easily view studio space availability at a glace, make reservations , and pay for the those reservations with a credit card, which they were not able to do previously.

Avantages :

Bookeo helps me keep track of all our studio reservations. With Bookeo, our clients now have the ability to reserve the studio space, and they can also pay for those reservations all in one place.

Inconvénients :

With so many features and options, it took me and our staff a little longer than usual to get accustomed to the interface.

Réponse de l'équipe de Bookeo

il y a 5 ans

Claire, thank you for the detailed review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Cheers Shannon

Orsi
Manager (Hongrie)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The most complex booking system that exists

4,0 il y a 6 ans

Commentaires : A great booking system for a decent price.

Avantages :

Prove me wrong, but I haven't found a booking system that has more features than Bookeo. Their customer support is wonderful which helps when you try to set up your account at first, as it can be quite hard.

Inconvénients :

The design is not their best quality, it's a bit too plain but as you can upload your own CSS it's manageable.

Réponse de l'équipe de Bookeo

il y a 6 ans

Thanks for the review, Orsi! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Bookeo is a flexible and feature-rich product, and we strive to keep it simple to set up and use. If there's ever anything we can help with, please don't hesitate to reach out! Cheers Shannon

Kevin
owner
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Hands down, the best.

5,0 il y a 12 ans

Commentaires : If you need on line booking software, look no further.

Avantages :

I spent several hours looking at online booking software. I even signed up for three other services before I went with Bookeo. So I think I am well qualified to say that Bookeo leaves the competition in the dust. They have more features and more customizations options than any of the others and they still manage to have competitive rates. They have answered every email I sent them and one time when I had a glitch with google chrome, they found a solution in less than 24 hours for me. The software is perfectly integrated into my website. I couldn't be happier.

Inconvénients :

I'm having trouble thinking of any. I wish there were a few more customization options, but I'm certain that what I want would require writing the software myself.