Avis clients sur AccuLynx

Avec l'acculynx fait passe mon équipe à l'étape superieur

Avantages :

Acculynx offret une multitude de fonctionalité.je l'utilise depuis des mois et je trouve tourjour de nouvelle fonction qui me facile la tâche.

Inconvénients :

Ce logiciel à bésoins d'une pétite mise au point.

Love it

Commentaires : We have been using Acculynx for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful.

Avantages :

User friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc)

Inconvénients :

Our only issue is the app. Would love if it was more adapted to iphones

AccuLynx saves Hours

Commentaires : I absolutely love the software and would recommend to any roofing contractor.

Avantages :

AccuLynx has mastered the process from tracking a lead from initial phone call to final photos. The software allows systems to be put into place so that no steps are missed within the sales to production process.

Inconvénients :

When you download photos they are in a very large format and hard to work with. Also the photo editing is sub-par.

Estimator and insurance specialist

Commentaires : It is usable but not a good product. I do not have more to say.

Avantages :

It is a usable CRM. I do not have anything else good to say about Acculynx

Inconvénients :

User interface, the navigation, the dashboard page, the messages, the reports, smart docs, invoicing, estimating, ordering. They all can be simplified and improved in many ways.

Very good!

Commentaires : I love it and customer service is very easy to get a issue fixed

Avantages :

I love the how easier it is to deal with the financials! So easy !

Inconvénients :

The new job message update ! I like the old style they had a few weeks ago

Acculynx, For the Pros

Commentaires : Overall it is the best CRM out there I have tried them all and this by far exceeds them with CSR reps and the automation.

Avantages :

The user Interface on this is awesome and the knowledge base will make the onboarding a breeze for all Depts.

Inconvénients :

The Scheduler tool. It requires that you create a ticket for all making the calendar unreadable at times.

User friendly

Commentaires : Very happy. Much more user friendly than our previous CRS

Avantages :

Ease of use. Very user friendly. Uploads of photos and documents are much faster than our previous system. I'm a big fan of the watch list feature and also the checklist on the field page.

Inconvénients :

Sometimes slow uploads but could just be my signal

Awesome Program

Commentaires : Our training with [sensitive content hidden] has made the transfer to Acculynx so much easier

Avantages :

The ease of how it flows to our needs. Everything is there that you would need to enter all your information. We are still learning more everyday.

Inconvénients :

Nothing so far I love it. We are still learning more and more as our needs change.

Marketing Life Saver

Commentaires : We onboarded this year and after some initial hiccups have succesfully transferred our whole team over.

Avantages :

SmartDocs! A lifesaver from a marketing perspective.

Inconvénients :

Small things- would like more features in Acculynx (alignment, videos, etc)

Hands down best crm for Roofing

Avantages :

Onboarding team is amazing app is intuitive and better than anything on the market

Inconvénients :

Payment system and lack of reasonable credit card/ach fees, and to charge the fees directly to the customer without having to alter the invoice

We love Acculynx

Commentaires : Everyone on the team was so helpful with setting up our business for the first time. The would call and to see if we had any questions and were always super friendly and willing to help. All of the staff seemed to be very passionate about acculynx.

Avantages :

Lots of tools to help with organization and communication with customer

Inconvénients :

I think everything works very well together, I don't have any cons.

New Company - learning how to use it

Commentaires : It’s a good system that I must have. I’m a little more critical as I’m still a small company so the little hiccups take a lot of my time away from generating leads

Avantages :

Once I can get all of my AccuField issues resolved I think it will be much better. Again the organization is great. Pricing from ABC and Beacon is not 100% complete and I cannot find a lot of things from their catalogue

Inconvénients :

My accufield is hard to use. I also with CompanyCam could get set up to have my reports saved in the project folders. It’s a manual process right now. Using the documents for signatures is expensive. If it were not as much I’d love to consider it.I also don’t get notifications from the texts I get from my customers through the texting feature. I need help with get that figured out.

Executive Assistant

Commentaires : Acculynx has really overcome some bearers for our team mates. It has helped us be more commutative regarding projects.

Avantages :

The communication between our co-workers regarding projects.

Inconvénients :

N/A everything is amazing! We have no down sides to the program, we love it!!

Good product

Avantages :

Ease of use and organizational structure

Inconvénients :

Logging back inside after I haven’t used it in a few hours

A helpful platform

Commentaires : It has been a generally positive and streamlined experience. I see no problem continuing to use this platform for my work.

Avantages :

General ease of use and the easy ability to edit documents

Inconvénients :

Sometimes it would have issues with picture uploads and accessing info about estimates was frustrating at times

this is my review

Avantages :

"The tracking is great, and it's so simple to find what I need. I enjoy how quickly I can produce an estimate."I enjoy that there are no glitches. It's convenient to have software that can do everything.

Inconvénients :

It hasn't been with me long enough for me to become irritated by any aspect.In the event that a note is inadvertently placed in the incorrect file, this may cause some confusion.

Acculynx Integration

Commentaires : I overall like acculynx a lot but it needs some upgrades

Avantages :

I like the leads, Prospect, approved, completed, invoiced section. I like how you can email, text and the customer portal and share stuff to it.

Inconvénients :

I don't like the worksheets and I don't see the point to them. Quickbooks add on is not affective. I also think the phone app needs alot of work

Excellent platform

Avantages :

Ease of use and customer service is excellent

Inconvénients :

Nothing, i am very pleased with everything

Joe wall

Commentaires : Positive

Avantages :

The ability to easily add customers and categorize them.

Inconvénients :

It seems to have a lot of steps to do some pretty basic tasks.

Perfect functional app for a whole team

Commentaires : This app is super easy to use and when I needed support, customer service was friendly, helpful and prompt with my request.

Avantages :

I like how I can see the dashboard of all projects and where in the process they are of being completed. I also like how I am able to see everyone's schedules which makes it easy for communication throughout the day.

Inconvénients :

I have yet to find something about AccuLynx that I do not enjoy so far.

Best system by far!

Commentaires : this is the best for project flow and very user friendly for our sales consultants

Avantages :

The productivity is way better than previous CRMs I have previously used very user-friendly!

Inconvénients :

I have no complaints and our account manager has been very helpful with everything!

Review

Avantages :

I like the quote/ estimates in the system and that we can setup QuickBooks through the system and send customers an invoice.

Inconvénients :

I think that when do doing an estimate one thing that needs to be looked into is when given total square footage. Instead of all materials list what it needs it needs to break it down from the biggest to smallest. So, for example, I have a 55 Gal and a 5 gal. If the total square foot is 110 then automatically it should calculate 2 55 gal drums. But instead, the system puts 2 55 gal drums and then it says I need 22 5 Gal buckets. so, I have to erase the 5-gal ones. Need to change the algorithm to caluate it better.

Acculynx

Commentaires : It's great. Needs some minor tweaks but overall fantastic.

Avantages :

How easy it is to use and customize to what we need it to be.

Inconvénients :

Initial setup was a pain. Getting information in and out in bulk is miserable...

Office mgr review

Avantages :

It wasn't easy to learn. Once I got it, I'm doing well.

Inconvénients :

Each job is a number. I don't know what number 27 is. Then I have to look up the name and job to find out what it is.

Great Service

Avantages :

I love that there is a help desk I can call for help and charts for tracking sales

Inconvénients :

I do not like the apps for the subcontractors needs more work and needs more work