Avis clients sur MyCase

Logiciel de gestion

Commentaires : Je recommande vivement ce logiciel mycase

Avantages :

Ce logiciel mycase aide les tribunaux dans la gestion des dossiers juridiques.

Inconvénients :

Ce logiciel a un prix acceptable que j'ai pas grand chose à dire.

Logiciel de gestion juridique

Avantages :

Je très bien satisfait de MyCase. Je parviens à mieux assurer et gérer mes dossiers juridiques grâce à ce logiciel très performant. Son utilisation, m'aide énormément à réaliser des facturations légales.

Inconvénients :

Pas de remarque particulière à faire. Un logiciel que je recommande également. La qualité prix est accessible également.

Logiciel de gestion

Commentaires : Il me facilite la tâche et il a un prix très accessible , ce logiciel doit être recommandé.

Avantages :

Pas de commentaire a donné à ce bon logiciel qui me console dans la gestion de tâche familiaux , car son utilisation est si bien et facile

Inconvénients :

Je ne pense pas que quelqu'un comme moi peut détecter ce logiciel , mycase est très rapide.

Logiciel de gestion judiciaire

Avantages :

Ce logiciel nous permet la bonne gestion des droits de la famille et la gestion des différents affaires tribunaux et la documentation juridique.

Inconvénients :

Vue les bienfaits ait de ce logiciel ça n'a aucun inconvénients. J'apprécie beaucoup les dirigeants de ce service client.

Gestion de la pratique du droit

Commentaires : Ce logiciel m'aide beaucoup dans mon entreprise pour la gestion des droits de chaque employé

Avantages :

Mycase est un logiciel très pratique dans mon

Inconvénients :

Mycase est un logiciel très efficace dans sa généralités

Logiciel de gestion

Avantages :

Il s'occupe de la gestion des projets et des tâches en donnant accès à la production des documents juridiques.

Inconvénients :

Je ne trouve pas d'inconvénients à ce logiciel. Je le recommande à l'utilisateur.

Logiciel de gestion

Avantages :

Le logiciel Mycase est un bon logiciel de gestion avec lequel je gère mes dossiers juridiques.

Inconvénients :

Le logiciel Mycase a un prix abordable , donc j'ai pas grand chose a souligné.

Logiciel de gestion des dossiers juridiques

Avantages :

Ce logiciel me permet de rédiger mes dossiers juridique et de mieux me prononcer à l'égalité.

Inconvénients :

Pas d'inconvénients surtout ce logiciel m'est bon pour juridictions.

Logiciel de gestion de cas

Avantages :

Ce logiciel est incroyable, il m'a beaucoup aidé

Inconvénients :

J'ai eu quelques petits soucis au niveau de la connexion. Si non il est génial

Logiciel de management

Avantages :

Il est un bon logiciel, très facile à utiliser

Inconvénients :

Aucune difficulté à utiliser le logiciel

Incredibly Useful and Critical Component of my Practice

Commentaires : The customer service is top notch. Anytime I've needed anything or had questions about the software, staff have been quick to assist.

Avantages :

I started my practice with another software, but quickly realized that only MyCase had all the functions and features I needed to manage a small, one-attorney law firm. My Case allows me to spend less time on case management and document coordination and more time defending my clients.

Inconvénients :

The billing between trust and operating accounts can be somewhat confusing, but I also recognize that I likely need more specific training on this aspect of the software.

MyCase met all our needs.

Commentaires : Overall, MyCase met all of our needs for case management and law office management for a small law firm. Our overall experience using MyCase is excellent! I would highly recommend it to other small law firms.

Avantages :

The features I liked best about MyCase are client billing, the client portal, keeping track of billable time, and document storage.

Inconvénients :

The feature that I liked the least was archiving emails to individual client matters. The interface never seemed to work as seamlessly as expected.

Great Potential, Falls Short

Commentaires : Overall MyCase is just average. It could be so much better. I have asked MyCase to address these issues for over a year but they seem focused on adding bells and whistles like Zapier integration, document assembly improvements... all very good things, but neglecting the basic features that would make user experience so much better. If I was contemplating moving to MyCase I would think long and hard. If it wasn't for the client portal features, I would ditch MyCase.

Avantages :

MyCase has great potential. It plays nicely with other apps and the MyCase team has worked to make it more connective with zapier and other automation apps. It is headed in the right direction. It has a usable client portal feature and auto notification system that makes it valuable for our business in keeping clients updated on their files (cutting down on emails and redundant communications). It is stable-- very few glitches, outages, crashes, etc... Coming from the Amicus platform, it is far more reliable. It is relatively easy to set up and use.

Inconvénients :

Now for the bad news. 1. MyCase is frustratingly vanilla in ways that should be easily fixable. For example, MyCase allows almost *no* user customization for any of the meaningful ways users interact with the platform like events. Whereas most platforms allow calendar events to be listed by most recent or oldest, MyCase forces users to only view oldest to most recent (with an on/off toggle that lets you only view events in the future or the full list of events from oldest to newest). This means you have to endlessly scroll down the screen for any typical file with more than a handful of events. Worse, the main navigation bar at the top of the MyCase screen does not stay there when scrolling down, so if you want to navigate anywhere else or add a new event etc... you must scroll all the way back up to see that main bar and then scroll back down again to see the event you just added. Very annoying. 2. MyCase does not allow a user any control over what case information you see on a given file, so you wind up having to have multiple windows open to display the information you want rather than customize it for your practice. 3. MyCase forces an annoying amount of mouse clicking on users. For example, adding a new task to MyCase file requires 7 or 8 mouse clicks because MyCase does not allow for a user to set certain default settings that would avoid repetitious selections. 4. MyCase billing is just average. Again, creating bills and applying payments requires way too many clicks and selections. And it's needless. There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. Instead the user has to fill in each one manually over and over.

The Case for Mycase

Commentaires : Overall, it’s a good product and very reasonably priced. I didn’t like (or couldn’t figure out) document automation, and since that is critical to me, I ultimately went in a different direction.

Avantages :

The default reminders are excellent, and the price can’t be beat.

Inconvénients :

Document automation is very clunky, or at least I couldn’t figure it out.

10/10 Recommend

Commentaires : I rave about MyCase anytime a colleague asks my opinion. Admittedly, I do not have experience with any other practice management software, but when I was comparing my options before signing up with MyCase I was most impressed by the completeness of the product as compared to other programs; and the price was by far the most competitive.

Avantages :

MyCase is easy to use. The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training and tutorials, and has a plethora of add-ons available, allowing a user to really customize the program to their needs. For me, the most valued features are the ability to accept online payments, the communication and notes features, the time tracking and billing features, and the leads tracking.

Inconvénients :

The email integration is not seamless. I wish that there was a way for emails send to/from a connected email to automatically synch with any client who has a matching registered email address. Additionally, my rate has consistently gone up; I don't use a lot of the add-on features that are the justification for the price increases.

Best in business

Commentaires : I have been staggered by the ease of use, particularly over time, and the connectivity for our clients. It's simply outstanding.

Avantages :

Everything about MyCase has either impressed me, or been improved, in the last two years. Just insanely responsive and appropriate to our medium-sized firm's needs. We'll never switch.

Inconvénients :

The cost is not inconsequential, but it works in our budget.

The integration with Docketwise only works on way - From MyCase to Docketwise. The other way around won't work at all.

Commentaires : I have been using Docketwise for a while. I never used MyCase. The sales representative told me that the integration from Docketwise to MyCase would be super simple. However, it is not true. The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full names" and MyCase wants to import it as "First Name" and "Last name". So you have to do everything manually. This is a LOT of work. Also, the invoices and payments plans are a little hard to deal with. I mean.. I am putting all the billing info in MyCase, including past and closed cases. But sometimes the client paid a late fee or something and it is super hard to add this info, because the payments must match the flat fee rate.
Also, it would be way better if they could just add the immigration forms and case status updates to MyCasem, instead of making us use two separate softwares.

Avantages :

I liked the invoice settings, especially the payment plans. I was using only Docketwise and its invoice setting are terrible. So I signed up for MyCase to use this feature.

Inconvénients :

The integration (especially with Docketwise) and the support.

MyCase - Approaching Perfection with One Major (personal) Issue

Commentaires : Very positive. While I am transitioning away from MyCase due to the file size cap, I would enthusiastically endorse the program for anyone looking for a fully featured program that has really embraced integrations with other legal-related service providers that expands the features (like Woodpecker for document automation, Case Status for communication, among others).

Avantages :

MyCase is fully featured, approachable, and easy to get right to work - especially if you are starting fresh and don't need to transfer files/matters over. I did transfer with (relatively) ease from Smokeball. I like that the application makes quick access to information easy (typically, its the calendar, but can be case details like confirming the courtroom number, quick access to client's contact information, etc.) I thought the layout was largely very intuitive and clean.

Inconvénients :

The biggest issue is the file size limitation that can be uploaded to a file (capped at 1GB).Another issue that I ran into was that if I logged into MyCase on another tab or browser, I would be logged out of the first tab/browser (meaning I couldn't have two open at the same time), which was frustrating when it came to doing some data entry.

Great case management software

Commentaires : Great

Avantages :

Portability, upgrades & customer service

Inconvénients :

Email functionality deletes emails from server or duplicates.

Definitely recommend

Commentaires : Our firm loves MyCase. It's user-friendly and packed with amazing features that have helped us achieve a 245% growth rate over the last year. I have been so impressed with MyCase that I became a certified MyCase consultant so I can help other firms experience these game-changing benefits.

Avantages :

My favorite features in MyCase are the case management, client management, document management, templates and automation.

Inconvénients :

I don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.

Every Paralegal Needs this Program

Commentaires : Love mycase. It is the easiest part of my job.

Avantages :

This helps me stay on top of my case load. Everything is one place and it is user friendly.

Inconvénients :

Some of the features like document automation seem great but the time it takes to implement is just not available to me.

Best Case Management Software Out There and I've Tried Almost All of Them

Commentaires : Best that's out there for sure. I've used at least 6 different Case Managment Systems in the past but this is by far the best.

Avantages :

The sheer amount of features. I have both billable and contingency fee cases and MyCase covers both. It also feels more polished than other CMS's other there. For some reason, the other CMS's I've used feel cheap and bare bones and you have to build everything up. MyCase gets you started quickly because it starts with a default template.

Inconvénients :

I wish it was a little bit more customizable.

MyCase changed our Firm

Avantages :

I love that clients get automatic reminders of appointments, court hearings and meetings. The billing side is so much better than Timeslips and is very user friendly

Inconvénients :

That we are not able to let one user only receive or invoice on selected cases. (they don't need access to all cases, just mediations)

Hard to Use program

Commentaires : My experience was terrible and I felt I was left on my own to try to figure out this complicated system.

Avantages :

Simply stated, there is really nothing about the product I liked.

Inconvénients :

The billing does not always show what is in the trust account and when I asked a person to assist on the phone she claimed she was too busy to assist with all my questions so I felt I was on my own to figure it out.

Very functional and helpful, but there is a learning curve for some clients.

Commentaires : Overall, our experience has been positive and we found it to be pretty much "plug and play". There are features we are still working on implementing and/or upgrading our existing infrastructure to be able to use more efficiently but we are very happy with MyCase.

Avantages :

We love the ease of time tracking, the mobile app and organization features.

Inconvénients :

We have had client complaints that the client-side is confusing when they are looking for documents that have been shared or upcoming events. It would also be more efficient if we could share entire file folders rather than individual documents. Finally, a notification or icon when a new note has been posted to a case would make that function more useful.