Avis clients sur Eventbrite

4,6 (4 660) Écrivez votre avis !

En savoir plus sur Eventbrite

Plateforme de billetterie pour planifier, gérer et promouvoir des événements auprès du plus grand réseau de participants au monde.

En savoir plus sur Eventbrite

Avantages :

Eventbrite has been a great tool for sourcing networking events or when looking for training opportunities within the community.

Inconvénients :

The lack of customer service accessibility. No email, no phone number no chat window.

Eventbrite - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,3
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,7/10

Eventbrite a reçu une note globale de 4,6 étoiles sur 5 d'après 4 660 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (4 660)

Prateek
Prateek
Sr. Product Marketing Manager
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Events without Eventbrite - Not Happening

5,0 il y a 9 mois
Sous-titres en français disponibles pour la vidéo
Nasser
Le meilleur outil pour organiser des évènements (Cameroun)
Développement et commerce international, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Le meilleur outil pour organiser des évènements

5,0 il y a 2 mois

Commentaires : Le meilleur outil pour organiser des évènements

Avantages :

Le meilleur outil pour organiser des évènements Et le produit est très facile à utiliser et surtout très satisfaisant

Inconvénients :

Je n’ai fais Aucune remarque pour le moment sur ce logiciel

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Ressources humaines, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Logiciel facile à prendre en main qui permet de mettre en place des évènements complexes

5,0 il y a 2 semaines Nouveau

Commentaires : Eventbrite nous a permis de déployer rapidement un évènement complexe. Je recommande !

Avantages :

La facilité d'utilisation. La plateforme propose beaucoup de fonctionnalités (certaines auxquelles je n'aurais pas pensé comme par exemple le placement lors de la réservation du billet. J'ai beaucoup aimé les possibilités de tracking également : pour un marketeur il est essentiel de pouvoir tracker d'ou viennent les acheteurs et c'est rendu simple par la plateforme.

Inconvénients :

La plateforme est super, si j'avais un petit bemol j'ai trouvé que la classification des parametres dans l'espace administrateur n'était pas très intuitive.

Virginie
Conseiller (Belgique)
Organisme social ou civique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Eventbrite

4,0 il y a 5 mois

Avantages :

La facilité aux participants de s’inscrire via un simple lien

Inconvénients :

La gestion des participants dans le fichier Excel est pas au top

daniel
directeur (Belgique)
Affaires internationales, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

mon avis sur Eventbrite

4,0 il y a 2 semaines Nouveau

Avantages :

Facile d'utilisation.Très bon outil pour organiser des événements.

Inconvénients :

Pas de chat direct pour le support client.Il y a des fonctionnalités qui peuvent être coûteuses pour les petits organisateurs d'événements

Folly Régis
Folly Régis
CEO (Bénin)
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Planification et Gestion Rapides des Événements

4,0 il y a 3 mois

Avantages :

Eventbrite est un excellent site pour organiser des évènements. Un logiciel très simple d'utilisation.La possibilité d'ajouter des fonctionnalités multimédias pour expliquer l'événement est vraiment bonne.

Inconvénients :

L'interface utilisateur de gestion des événements était lente et difficile à utiliser.

Killian
Consultant marketing digital (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Le meilleur outil pour organiser des évènements

5,0 l’année dernière

Avantages :

Eventbrite est un excellent outil pour organiser des évènements. Il est simple d'utilisation et avec un modèle de facturation accessible pour toute taille d'entreprise.

Inconvénients :

Les traductions en français laissent un peu à désirer...

Laetitia
Chargée de formation (France)
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Incompréhensible

3,0 il y a 5 mois

Avantages :

Peu de choses : logiciel très peu intuitif, difficile à prendre en main, certaines fonctions restent en anglais

Inconvénients :

Tout est à améliorer, je ne m'en sers plus

Sarah
Sarah
Media Director (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Eventbrite for Beginners

5,0 il y a 3 ans

Commentaires : Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.

Avantages :

The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

Inconvénients :

I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change. The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

Stephanie
Stephanie
System Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good for event promotion and ticketing/applications

4,0 il y a 2 semaines Nouveau

Commentaires : I enjoy that Eventbrite lets me "follow" groups whose events I'm interested in, so that I can be notified whenever they post a new event. Eventbrite provides high-definition live streaming of the events and real-time interaction with attendees.

Avantages :

Eventbrite has made it so simple for me to organize and host an event. All the fundamentals are laid out in a clear fashion, which simplifies management. You can also look back at past events you've made, which can be a wealth of information. One of the features I appreciate best is the ability to administer multiple "organizations" (profiles) from within the same account.

Inconvénients :

When it comes time to make the abbreviated URL to promote the event, I always seem to get flustered. There's room for development there, and the ensuing connection might be integrated into the production of the event as a whole, in my opinion.

Mark
Writer (R.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great networking tool

3,0 la semaine dernière Nouveau

Commentaires : Eventbrite has been a great tool to network with similar people. I currently work with a long term partner in multiple long term projects- the partner being one i met via an Eventbrite meeting. It is also possible to meet clients via this networking too, greatly growing a small business' reach.

Avantages :

As a freelance writer the ability to network with lie minded business partners is a crucial part of growing my work. Eventbrite allows for easy searching for local events such as conferences or meetups with more distinguished authors. The app itself is easy to navigate with an ios and android mobile app available. On ios there is great integration as the tickets you buy automatically enter the native "wallet" app for easier storage of multiple tickets. The events can easily be filtered by price and distance being the most useful ones, allowing for easy planing of events and for easy connection to specific events you wish to join.

Inconvénients :

There is a wide range of events and as a result the quality of events varies. As the platform Eventbrite works excellently to host the events in a easily readable format however unfortunately some events are low quality or not worth going to. This is not a fault of Eventbrite although the wide quality of events should be taken into account when planning events.

Charles
Charles
Director (Singapour)
Utilisateur LinkedIn vérifié
Édition, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good for Small Business to Promote Events

4,0 il y a 2 semaines Nouveau

Commentaires : We have good experience using Eventbrite. No major issue was encountered.

Avantages :

Eventbrite has been invaluable to smaller businesses. It enables business to easily invite customers and friends to various events or ones that people are participating in. Eventbrite is straightforward to use, with clear steps for setting up events. It fosters trust with attendees and provides an effortless way to share and promote the event. Additionally, the ability to create recurring events has been especially beneficial, as we no longer need to set up monthly events repeatedly.

Inconvénients :

In general, we don't have any major complaints. However, we have found that canceling or postponing an event can be confusing at times, as the process is not always clear and requires going through several prompts.

Ashley
Emails Marketing Sale Marketing (R.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Eventbrite event website

5,0 il y a 2 semaines Nouveau

Commentaires : "Overall, my experience with Eventbrite was not successful as I did not have any attendees sign up for my training event. However, I plan to try again in the future once I have a better idea of how to attract customers to my event on Eventbrite. While my initial attempt did not yield the results I was hoping for, I still appreciate the platform's user-friendly interface and tools for creating event pages and managing registrations. I will continue to explore ways to improve my event marketing and promotion, and I look forward to using Eventbrite again in the future."

Avantages :

One of the things I love about Eventbrite is that it provides a great platform for hosting online events. With so many events moving online in the wake of the COVID-19 pandemic, Eventbrite has become an essential tool for organizers looking to host virtual conferences, webinars, and other online gatherings. The platform is easy to use and offers a range of features that make it simple to set up and manage online events.Another aspect of Eventbrite that I appreciate is its accessibility. For many people, attending events can be cost-prohibitive, especially when factoring in travel and lodging expenses. However, with Eventbrite, it is possible to attend events from the comfort of your own home, and often at a reduced cost. This opens up a world of possibilities for people who might not otherwise be able to participate in events due to financial or logistical constraints.Overall, I would highly recommend Eventbrite to anyone looking to host or attend online events. The platform offers a wealth of features and customization options, making it easy to create a unique and engaging event. And with its emphasis on accessibility, Eventbrite is truly a platform for everyone, regardless of their financial or geographic circumstances.One of the standout features of Eventbrite is its ease of use. The platform is intuitive and user-friendly, making it easy to navigate and understand even for those who are new to event planning. Whether you're creating an event page, setting up.

Inconvénients :

As far as I can recall, I haven't mentioned anything about what I like least about Eventbrite. However, based on what other users have reported, some may find the branding options to be limited, which could be a disadvantage for organizers who want to create a unique and visually appealing event experience. Additionally, the platform may not be ideal for more complex events with advanced features or requirements. Ultimately, it's important to carefully evaluate the platform and consider your specific needs before deciding whether to use Eventbrite for your event.

Tony
owner (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

event brite for prozcreationz

5,0 la semaine dernière Nouveau

Avantages :

The held seating usefulness is inconvenient and difficult to utilize. It isn't truly adaptable and has given me serious torments in the past for these particular kinds of occasions where I maintain that visitors should have the option to pick a particular seat at a table for a celebration.The expenses can be crazy for occasions that have a high ticket cost. I seldom use Eventbrite for occasions that cost more than $100 on the grounds that they charge totally an excessive amount of cash

Inconvénients :

The saved seating usefulness is inconvenient and difficult to utilize. It isn't entirely adaptable and has given me serious torments in the past for these particular sorts of occasions where I maintain that visitors should have the option to pick a particular seat at a table for a celebration.The charges can be crazy for occasions that have a high ticket cost. I seldom use Eventbrite for occasions that cost more than $100 on the grounds that they charge altogether a lot of cash

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits chimiques, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

An excellent platform for full spectrum event management

4,0 il y a 2 semaines Nouveau

Commentaires : Though Eventbrite's fees are high, the platform is a clear market leader and provides an excellent management platform for all aspects of event management.

Avantages :

Eventbrite is incredibly easy to use. My team required very little ramp-up time to learn the platform and to put it into practice in our organization. The front end is well laid out.

Inconvénients :

Eventbrite charges fees (as most of these platforms do). However, Eventbrite's fees are fairly hefty. My other gripe is that the platform can be frustrating at times when trying to configure sliding pricing hierarchies.

Lisa
CMO (Afrique du Sud)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Maximizing Your Event Planning and Management with Eventbrite

5,0 la semaine dernière Nouveau

Avantages :

As a user of Eventbrite, I have found that several features have had a significant impact on our company's event planning and management strategy. Among these features, I have found that the event management, attendee management, and report analytics features have been the most impactful. The event management feature allows us to create and manage events with ease, improving customer engagement and satisfaction. The attendee management feature allows us to easily manage attendee data and analyze event success, improving our event planning and marketing strategies. The report analytics feature allows us to make data-driven decisions and continuously improve our event offering.

Inconvénients :

I have found that the payment processing and ticketing features can be challenging to use at times. The payment processing feature requires significant attention to detail and can be time-consuming, particularly for larger events with many attendees. Similarly, the ticketing feature can be challenging to customize and set up, particularly for events with complex ticket structures.

Gm
KTF (R.-U.)
Santé, bien-être et fitness, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very useful tool in organising professional online and in-person events

5,0 il y a 2 semaines Nouveau

Commentaires : Overall, I'd recommend Eventbrite - it keeps events looking professional, allows your event to reach a wider audience, and reduces the chance that you inundate disinterested people with emails.

Avantages :

Once set up, it was quick and easy to create our events and when we wanted to host a similar event afterwards, we could use previous events as templates.

Inconvénients :

One thing we have found is that the text formatting on Eventbrite for making events isn't great. Copying in text and so on doesn't work as well as it could and things like bullet points are fiddly.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Effortlessly Organize and Promote Your Events with Eventbrite

5,0 il y a 2 mois Nouveau

Avantages :

One of the things I love most about Eventbrite is its user-friendly interface. The platform is intuitive and easy to navigate, so even those with limited technical skills can quickly set up and manage their event. Additionally, Eventbrite offers a wide range of customization options, allowing you to fully brand and personalize your event page.

Inconvénients :

I have not encountered any negative aspects while using Eventbrite.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great option, depending on your needs!

5,0 il y a 3 ans

Commentaires : I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.

Avantages :

Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it: - It's extremely user-friendly. Of course basic, background tech skills are helpful, but it's easy to get up and going and learn to navigate. - Similarly, the user interface is nicely designed. Nothing tricky or odd in my opinion - the webpage design just makes sense. - You can use it across multiple types of devices - not just limited to your laptop. - As long as your event is free, you can use Eventbrite for free - that's pretty incredible. - The web platform has always been quick and responsive with no glitches/errors. - It integrates seamlessly with many other platforms that you may be using when organizing an event (Sched, social media, etc.). This is great for promoting! - There are lots of customization features. I feel like I've only scratched the surface with all that's available. - Effortlessly creates scanning systems for participants. - Although not as powerful as the website, there is a mobile version that is growing with features. - I just love that Eventbrite streamlines so many things for me. Instead of having to jump between multiple tools/platforms for multiple purposes, Eventbrite centralizes a lot involved in our process.

Inconvénients :

I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.

Javier
Executive Producer (Îles Vierges des États-Unis)
Musique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

3,0 il y a 3 ans

Commentaires : Extremely painful.

Avantages :

Eventbrite is easy to use. It's designed well.

Inconvénients :

Customer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals without collecting any of their ticketing money up front. The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it. Surprise surprise! They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event. Eventbrite is going to bring the event industry crashing down due to the way they handled COVID.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Extremely helpful tool for organizing an event

5,0 il y a 2 ans

Commentaires : Eventbrite provides great flexibility to customize the registration form, ticket types, promo code, guest lists, and analytic report based on our needs. Also, the service fee and price are transparent. I have used another ticket selling platform, the price appeared to be cheaper than Eventbrite, however, there is hidden cost within it that I was not aware of.

Avantages :

The app are is very easy to navigate and is very convenient to do check-in. I have used the Eventbrite app to check in guests in an event with around 1000 attendees. The app saves us much time and we can easily get the attendance of our guests as a useful data.

Inconvénients :

There are many functions and features for the analytic report, it took me a while to familiarize every function. However, once I figure them out, I can access to very useful data and reports that help me organize my future events.

Heathere
Assistant manager (É.-U.)
Divertissement, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Eventbrite tickets are amazing

5,0 il y a 11 mois

Commentaires : We have premiere movies and events twice a month. Without eventbrite we'd have customers standing in line for hours waiting to buy tickets, or redeem tickets. With the help of eventbrite our lines stay flowing quickly and efficiently.

Avantages :

I love this software because regardless of what event or premiere we have, it's so easy to go online and set up the ticket sales. It's super affordable and easy to get paid. It makes it so much easier on all of our employees and customers too.

Inconvénients :

There's nothing I dislike about the product. They have been amazing so far.

Kaitlyn
Partner and Sales Associate (É.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

A simple platform with the necessary features

4,0 il y a 8 mois

Commentaires : Eventbrite is a functional platform for marketing events and selling tickets. I enjoyed the simplicity but was not impressed with the overall quality or quantity of features. The fees are high and it's not always easy to understand or predict how much you'll pay in fees.

Avantages :

I like the user friendly interface paired with a simple layout. Features and functions include: Create your event with ease, market your event and sell tickets, manage registration and attendees. Collect data for attendees by creating customer questions. Eventbrite is easy to set up and easy to get acquainted with.

Inconvénients :

The fees are structured in a confusing manner and they can spiral out of control if your event has a high ticket price. Integrating eventbrite with other products can be frustrating, I often experience malfunctions and have even lost data. I wouldve liked more features and customizable aspects.

Leslie
Assistant Executive Director (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing Platform for golf tournaments and special events

5,0 il y a 2 ans

Commentaires : Overall, I really like hosting events on Eventbrite and I will continue using them for upcoming events. I would recommend Eventbrite for events of all types and sizes.

Avantages :

The thing I like most about this software is being able to customize ticket types. Depending on which type of ticket an attendee chooses, the organizer can determine which type of questions the person registering must answer. For example, if you choose platinum sponsor, you are asked which shirt size you want. It is the best platform I have used for special events and even offers a check-in feature for the day of your event. There are endless opportunities for customizing your own event. Also, if you have a contract in place with Eventbrite for your events, they will not charge you a ticket fee for free events.

Inconvénients :

The thing I like least about this software is the fees. I was expecting a processing fee for credit card sales but there is an additional Eventbrite fee. This was remedied by signing a contract with them. Now all my fees are capped at a specific price and I can now have the attendee absorb the costs.

Zanna
MD (R.-U.)
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use system better than using our own website

5,0 l’année dernière

Commentaires : Found the benefits of using a system outside of our own was actually good for use. An extra option to maybe brand links to events would have been handy but otherwise we use this system a couple times a month and wouldn’t look for something better

Avantages :

The ease to implement new events and courses that run along side our service was so much better organised with our eventbrite account than with our own website. We run courses for adults with small children and after fiddling with our own website to make changes needed to work along side our system that was already in place, we chose to use event brite and found it was so much easier to use simple. And just perfect for what we needed. It also gave us a great way of introducing others to our service, due to people looking for similar events in the area.

Inconvénients :

The only thing I disliked about this was that I just had to do it again after for months dealing with a bug in our site and upsetting our already delicate booking system that is used for something else. But that actually has nothing to do with event brite, just an annoyance for myself. It’s perfect to use. No complaints.

Aislinn
Aislinn
Marketing Assistant (Canada)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Entreflow Consulting Group's use of Eventbrite

5,0 il y a 4 ans

Commentaires : It's good for anybody that’s organizing an event obviously, the nice thing about Eventbrite is that it's free to use long as you're not charging for the event. There is a fee if you are charging for the event so the fees are 2.5% plus 99 cents transaction fee. So that's a service fee to Eventbrite for using their platform. Again, this is only if you're charging for the ticket, and then if there's a credit card use, then the credit card fee is 3.5% which is quite high, but when you factor in the time to chase attendees for invoice payments it's kind of a no brainer From an implementation perspective, it's super easy to use, you just have to sign up and then build out your event page. The usability is super easy peasy, there are some options that take a little longer to get used to, but overall it's quite easy to use.

Avantages :

The top feature for Eventbrite is that it's really easy to track events and the attendees that are coming to your events. You can create an event very easily, share it across multiple platforms, there's a direct link to your Facebook business events page from Eventbrite. Making it super easy to get the word out. You can track the events that are sent out and how people found your event so you can get a sense of where people are looking to find out about events and then put your efforts into advertising in those channels later on. You can print name tags which is really awesome, so if you have an event where you want to everyone to wear name tags, rather than getting everybody to write them out when they can show up and you already have them printed. And then finally, there is a huge audience that uses Eventbrite, so you'll find that getting the word out is a lot easier. People will do a search for types of events like yours, find your event, and show up which is great because you had to work very little to get them to come to your event.

Inconvénients :

So, some of the requested features; we would like to see more customization in the actual Eventbrite page itself and as well the emails that are sent out to your invitees. So at the moment, I think there's only two templates and you can't really do much to change the look and feel, or the text within it, so it would be great to be able to customize those features a little bit.