Avis clients sur Bitrix24

Bitrix24 est une suite complète d'outils de productivité qui comprend des fonctionnalités de CRM

Commentaires : Bitrix24 est essentiel pour toute mon entreprise, tous les membres l'utilisent de la vente à la gestion de projet, nous les gérons à travers cet outil. Cela nous aide à garder le contrôle total de nos campagnes marketing, prospects et négociations, devis et factures

Avantages :

Gestion de projet: Bitrix24 offre des outils de gestion de projet tels que la gestion de tâches et de calendrier, la gestion de documents et la gestion des budgets.CRM: Le logiciel comprend des fonctionnalités de gestion de la relation client, telles que le suivi des leads, la gestion des opportunités et la gestion des ventes.Communication et collaboration: Bitrix24 offre des outils de communication et de collaboration tels que la messagerie instantanée, les appels vidéo et l'intégration de la messagerie électronique.Suivi du temps: Le logiciel permet de suivre le temps passé sur des tâches ou des projets spécifiques.Stockage et partage de documents: Bitrix24 offre un espace de stockage en ligne sécurisé pour les documents et permet aux utilisateurs de partager facilement des fichiers avec d'autres membres de l'équipe.

Inconvénients :

lors de la connexion à Bitrix24.Sites et Stores ;lors de la connexion à Bitrix24 avec le propre service de domaine sur les plans professionnels et archivés de la société lorsque vous effectuez des requêtes API REST de votre serveur vers Bitrix24.

CRM complet avec possibilité d'amélioration

Commentaires : Mon expérience globale avec Bitrix24 a été positive, mais avec quelques inconvénients. Bien que la plateforme propose des outils complets pour différents départements, sa maîtrise nécessite du temps et des efforts.

Avantages :

J'ai trouvé que Bitrix24 était une plateforme CRM polyvalente et riche en fonctionnalités. La gamme de canaux de communication qu'il prend en charge, comme le courrier électronique, la téléphonie, le chat en direct et les médias sociaux, a rationalisé notre gestion des clients et des plaintes. En conséquence, je peux m'engager efficacement avec les clients et fournir un meilleur support.

Inconvénients :

Cependant, la courbe d'apprentissage de Bitrix24 est assez raide pour les nouveaux utilisateurs. L'abondance de fonctionnalités peut être écrasante et l'interface utilisateur n'est pas aussi intuitive que je l'aurais souhaité.

Bitrix24 pour la gestion de la fabrication

Avantages :

Bitrix24 dispose d'un large éventail de fonctionnalités utiles pour gérer les processus de fabrication.

Inconvénients :

La conception de Bitrix24 est encombrée, ce qui rend difficile la navigation et la personnalisation à votre goût. Le processus d'intégration est également difficile et l'interface peut être écrasante pour les nouveaux utilisateurs.

Utilisateur_Bitrix24

Commentaires : Une meilleure structuration du projet et des groupes de travailGestion du temps de travail, des horaires et des absences

Avantages :

Intégration d'un système de chats et d'appels Disponibilités des rapports sur le temps et les horaires de travails, ainsi que les absencesPossibilité de créer différents groupes de travailL'organisation en catégorie des application du MarketplaceLa structuration de l'organisation d'un projet avec un organigramme

Inconvénients :

Une prise en main qui n'est pas facile avec toutes les fonctionnalitésFonction de création d'un site

Très bonne application de messagerie et de gestion d'entreprise

Avantages :

Bitrix24 vous permet de gérer les projets d'entreprise avec un système de messagerie nous permettant d'effectuer des appels vidéo de bonne qualité

Inconvénients :

Pas soucis au niveau des fonctionnalités.

Bitrix24 un outil efficient pour collaborer.

Commentaires : Bitrix24 est un bon outil tout en 1, je vous le recommande en tant que logiciel CRM.

Avantages :

- Bitrix24 un outil permettant la gestion de projets collaboratifs c'est la raison principale pour laquelle j'utilise l'outil.- Une messagerie est intégrée ainsi qu'un espace de stockage et un système de gestion RH, Bitrix rassemble et combine différents outils ce qui est un de ses points forts.- Le CRM permet aussi le création de site web sans connaissances en code.

Inconvénients :

- Une option est gratuite mais pour plus de de stockage ou d'utilisateurs il faudra passer par un abonnement payant allant jusqu'à 199€ par mois pour les professionnels.- Avec toutes les fonctionnalités il peut être assez compliqué de prendre en mains l'outil.

Bangoura wallet

Commentaires : Ce logiciel me permets d'accomplir la progression des tâches.

Avantages :

Ce logiciel à une fonctionnalité très facile à utiliser et l'intégration se passe de façon simple.

Inconvénients :

Ce logiciel, s'il n'est pas à jour est lent.

l'utilisation pour la gestion de projet, la collaboration et la communication en entreprise

Avantages :

J'ai apprécié la grande variété de fonctionnalités dans Bitrix24, telles que la gestion de projet, la collaboration d'équipe et les outils de communication intégrés, qui permettent d'améliorer l'efficacité et la productivité

Inconvénients :

a courbe d'apprentissage de Bitrix24 était assez longue et que l'interface utilisateur pouvait parfois être confuse et désorganisée

Mon expérience à Bitrix 24

Avantages :

Bon pour la gestion des projets.fonctionnalité en CRM trop génial

Inconvénients :

Bugs et impossibilité de se connecter des fois

Project management software with very good workload planning

Commentaires : Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Avantages :

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Inconvénients :

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Simple and intuitive CRM without many complications

Commentaires : Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.

Avantages :

It's a user-friendly CRM with straightforward features. There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations beginning at any point in the sales funnel.

Inconvénients :

For our purposes, the projects section has a great deal of information, therefore we'd like it if there were a way to export, say, a task's individual subtasks in order to compile a report. When you have to hand over all the gory details of a project to a client, your efficiency takes a nosedive.

Its time to move on

Avantages :

Theoretical this platform has much to offer but if one tries to use it one notice many issues.

Inconvénients :

There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

An all-inclusive project management software

Commentaires : It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Avantages :

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Inconvénients :

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

If you are looking for a very comprehensive and easy to use program, this is the best option.

Commentaires : Overall, Bitrix24 allows us to monitor sales processes and pipelines, as well as monitor the progress of agency-led projects. We can now get our work done with a single, unified system rather than a multitude of separate platforms and applications. Furthermore, it is quite practical to have all the paperwork in a single Drive.

Avantages :

It's a user-friendly CRM that doesn't hide any of its features. Regardless matter where in the sales process a company is, the system's many customizable preconfigured options in the projects section will make daily management a breeze.Likewise fascinating are the E-mail marketing integrations, which allow for pre-written emails to be sent based on the pain points specified in a company's sales processes.

Inconvénients :

There is a lot of useful data in the projects section, and we'd like to export it in order to create a report. For example, we might use an export of a task's subtasks. In our scenario, we have to manually update a spreadsheet to show the client how much time was spent on a specific assignment, which requires more reporting and reduces our flexibility.

Comprehensive CRM Solution for Growing Businesses

Commentaires : In spite of the negatives, my overall experience with Bitrix24 has been positive. It has improved my team's efficiency and streamlined our daily operations. The customer support has been helpful and responsive, making it easier to overcome any challenges.

Avantages :

The marketing automation tools save me time and effort, and I love that it supports multiple pipelines. The availability in 18 languages is a major plus for my international team.

Inconvénients :

However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners. The user interface can be somewhat cluttered, making it difficult to navigate at times.

Great Free Version and Powerful Potential

Commentaires : it was my CRM and i really enjoyed that

Avantages :

It was easy to integrate into my business, and its capacity to scale was amazing. I really did enjoy using it although i think the flow of the user interface could be a bit better. This deserves a try before you decide if you use or not

Inconvénients :

The cost for the additional features turned out to be a little pricey for my situation but the capacity and integrations available were very exciting.

Every company must keep track of tasks, deadlines, and available resources

Commentaires : To effectively track, search, and create internal fluidity, familiarity with Bitrix24—the software of choice for project management, task management, marketing, and CRM analytics—is essential. Bitrix24 has been instrumental in getting more people to join the service to increase efficiency. We have made extensive changes to the organization and distribution of documents; this process is now the benchmark by which we judge and manage the quality of your products and services to maintain accurate records.

Avantages :

File management processes, while seemingly unimportant, can have an impact on administrative expenses. We can save time, money, and effort thanks to this terrific platform, and our relationships with customers and clients have significantly improved. Bitrix24 is the most complicated tool on the market right now. Still, it is also the most effective at optimising such files and attaining the most appropriate performance in the quest for supposedly improved solutions for file quality management.

Inconvénients :

Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and centralization.

Comprehensive Business Management Suite with Bitrix24

Avantages :

All-in-one platform for project management, CRM, communication, and collaboration.Extensive features and tools for efficient team collaboration.Customizable workflows and automation options.Flexible pricing plans with a free tier for small teams.

Inconvénients :

Some advanced features require higher-tier subscriptions.Mobile app can be slow and occasionally glitchy.

My review of Bitrix24

Commentaires : Overall, I highly recommend Bitrix24 to all businesses looking for a comprehensive solution for project management and communication. It is a platform that offers excellent value for money and is easy to use once you understand how the different features work.

Avantages :

What I like most about this platform is its ease of use and the variety of its features. The project management function is incredibly useful and allows me to track task progress in real time and collaborate effectively with my colleagues. In addition, the instant messaging feature makes communication easy and allows me to stay in touch with my colleagues.

Inconvénients :

However, I must admit that some advanced features can be complex to use for less experienced users. For instance, the sales management function gave me a hard time. Additionally, the price can be high, which can be a drawback for small businesses.

A good software, but if only you live in CIS

Commentaires : Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Avantages :

A lot of features, a lot of integrations

Inconvénients :

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Easily the best CRM for its price

Commentaires : Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Avantages :

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Inconvénients :

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

Many features - not clear use cases

Commentaires : The overall experience is positive, but it is not easy to use all the functions as they are not interoperable with each other (example: project management with CRM)

Avantages :

It has a lot of features if offers for free/trial, it allows addins for functionality and covers many aspects of a company operation.

Inconvénients :

Most of the functions are not clearly organized in use cases or user journeys leading to an end-result for each functionality.

A Secret Jewel

Commentaires : Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur. I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations... As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore You can try it for free and send me a comment about it.

Avantages :

1.-) Super customizable, multi pipelines, streamlined CRM 2.-) Great team management and employee time sheets system 3.-) Unified communications 4.-) the ability to attach phone numbers to it (and make and receive calls) 5.-) Multichannel contact widget for your website, directly connected to the CRM 6.-) Automation and visual workflow designer 7.-) website builder included (awesome for landing and squeeze pages) 8.-) Taks, Schedule and project management 9.-) Great community support

Inconvénients :

- The free version attaches a Bitrix24 reference at the bottom of every email. - A couple of functions are not polished or clear enough (at least for me). - Don't have an accounting feature.

overal a good CRM at good price per user.

Commentaires : overall is a good trusted CRM that does the de job for an affordable price, and a lot of functions, and has scalability. you may understand that support is a bit limited for advanced stuff.

Avantages :

It s is a good CRM option, the price is based on plans which include a number of users and functions (but others may charge per users and pers functions) for less than 5 persons can be pricy, for 100 users is very very affordable, also a free staring option. It is big enough to have a lot of forums and supportThe support is accessible but limited Yt has a lot of functions, a lot you won´t worry about missing a function on scalability.

Inconvénients :

-They may change the prices and plans at any time (and it goes up) it happened to me twice all ready, an email saying our prices will increase in one month, and nothing to do. about 20% each time.-Support may be very limited, it may end by saying please contact a local partner for that.

Powerful tools to manage project tracking and planning

Commentaires : Using Bitrix24 has been a pleasant experience for my company in many areas, including project planning, job scheduling, private communications, and staff performance evaluation.

Avantages :

The optimal network layout and the premise of integrated social media feeds are two of Bitrix's significant strengths. If the software's price had not swayed us, I might well have anticipated our being able to adapt it to our needs. My favorite part of the site was the notion of using it to manage chores and boost efficiency amongst some of the staff.

Inconvénients :

They let us utilize the built-in VoIP capability, but not the latest version. I do not understand why this would be the case. Last year, I used my VoIP device to connect with my friends and family. But then they want payment for the feature.