15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
En savoir plus sur VIZOR IT Asset Management
VIZOR est une solution de suivi des problèmes d'assistance certifiée ITIL pour l'utilisateur final informatique et le support client. Essayez-le gratuitement dès maintenant.
Non disponible
Non disponible
Filtrer les avis (1)
ITSM Evaluation of Vizor Helpdesk
Commentaires : During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.
Avantages :
List of strong points: Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.
Inconvénients :
It is not always very clear what is standard and what can be done via integration services from the Vizor company.
