15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Hummingbird

En savoir plus sur Hummingbird

Système de gestion médicale multi-utilisateur offrant un logiciel clinique et métier complet destiné aux hospices et établissements de soins palliatifs.

En savoir plus sur Hummingbird

Avantages :

Easy to add different teams, while all in one business unit.

Inconvénients :

Sometimes information gets stuck in the server.

Hummingbird - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,3
Fonctionnalités
3,9
Rapport qualité-prix
4,0

Probabilité de recommander le produit

7,5/10

Hummingbird a reçu une note globale de 4,0 étoiles sur 5 d'après 27 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (27)

Note du produit

Note du produit

Utilisation

Classer par

Avez-vous déjà utilisé Hummingbird ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (27)

Jennifer
Clinical supervisor (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good customer support

5,0 il y a 5 ans

Avantages :

Love the reports, the ease of use and the quick responses from customer service. Plus they custom Makes our forms for us!

Inconvénients :

It can be buggy at times. But they are great about fixing it quickly

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

Patricia
Administrator (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best Electronic Medical Record

5,0 il y a 5 ans

Commentaires : The billing process is faster and reliable when it comes to holding bills for different reasons

Avantages :

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Inconvénients :

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

David
HIM Superivsor (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Piece of Software

2,0 il y a 5 ans

Commentaires : I think this software is garbage. It serves a purpose I suppose,
another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

Avantages :

Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.

Inconvénients :

The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning. Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well

Réponse de l'équipe de mumms Software

il y a 4 ans

David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.

Ju Yeon
Clinical Director (É.-U.)
Santé, bien-être et fitness, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good and supportive

4,0 il y a 5 ans

Commentaires : When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Avantages :

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Inconvénients :

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you so much for your review, Ju Yeon.

Trever
IT Director (É.-U.)
Santé, bien-être et fitness, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great EMR

4,0 il y a 5 ans

Commentaires : It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Avantages :

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Inconvénients :

Uses older version of firefox and sometimes you have to reinstall multiple times.

Justine
Director of Clinical Services (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Intuitive and Thorough

3,0 il y a 5 ans

Commentaires : We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Avantages :

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Inconvénients :

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians. Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work. It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your thoughtful and balanced review, Justine.

Susan
Intake Coordinator (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product

5,0 il y a 5 ans

Avantages :

I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier. They are constantly updating and fine-tuning this product to make it more user-friendly, which is a bonus.

Inconvénients :

I wish I had a manual to navigate the system a little easier. I'm sure there are features that I could be utilizing that I'm not aware of.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you so much for your review, Susan

Cynthia
Executive Director (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hospice software helps us deliver good care

4,0 il y a 5 ans

Avantages :

Easy to learn and use; incorporates all hospice regulations into documentation so we are compliant

Inconvénients :

IT help can be slow and I have to persist until someone is available

Réponse de l'équipe de mumms Software

il y a 4 ans

We appreciate your balanced feedback, Cynthia. We have multiple ways to interact with our support team including a direct line. We will reach out to you directly to make sure you have these options at your fingertips so there is never a delay.

Lindsay
Executive Director (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hospice software

4,0 il y a 5 ans

Avantages :

Ease of use. Techs are very helpful. Palliative care charting availability

Inconvénients :

No graphing as far as trending vitals etc. Can’t chart with mobile app offline.

Réponse de l'équipe de mumms Software

il y a 4 ans

Happy to see that Hummingbird is working out for you, Lindsay.

Renee
Social Worker (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Social Worker

4,0 il y a 5 ans

Avantages :

Easy to navigate , i like the program , icons easily to find

Inconvénients :

Long wait to load sometimes , thats it. No problems

Réponse de l'équipe de mumms Software

il y a 5 ans

We're glad that you like Hummingbird, Renee. Thanks for letting us know.

Cheryl
Director of Aministrative Services (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mumms Review

3,0 il y a 5 ans

Commentaires : Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.

Avantages :

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

Inconvénients :

The financial portion of the program has a few issues. Its not real time. The support at MUMMS is aware of the problems and have been diligently working on it. I have had several complaints from the nurses and physicians about being very lengthy and redundant.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your honest opinion, Cheryl. We are continually making improvements to automate and save time for our users.

Olivia
Director of QAPI (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Hummingbird Review

3,0 il y a 5 ans

Commentaires : Overall we are satisfied with Hummingbird, as with any software program it is not perfect, but I do think that it is hospice friendly and that is is easy to use.

Avantages :

It is tailored towards hospice. Easy to use application.

Inconvénients :

Sometimes information gets stuck in the server

Réponse de l'équipe de mumms Software

il y a 4 ans

Thanks for your feedback, Olivia.

Stephanie
RN Nurse Case Manager (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hummingbird Software

2,0 il y a 5 ans

Avantages :

Easy to use. User friendly. IT helpful when issues arise.

Inconvénients :

Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing

Réponse de l'équipe de mumms Software

il y a 4 ans

Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands.

Shannon
Regional QAPI Director (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The first EMR I have used...

3,0 il y a 5 ans

Commentaires : Very nice personnel - very prompt in attempting to rectify issues...

Avantages :

Nursing documentation allows for very thorough documentation

Inconvénients :

Collaboration with other systems - does not communicate well with other integrated systems at times.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your feedback, Shannon. Based on your review, we believe you are referencing a third party integration? I'm sorry to hear this experience has not been excellent, and we will reach out directly to you to get clarification. We are proud to have one of the longest lists of third party integrations in the hospice space and are committed to an excellent user experience with each one.

Mary
Executive Director (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hospice management

5,0 il y a 5 ans

Avantages :

most of all I appreciate the responsiveness to the user. and the compliance to the every changing regulations.

Inconvénients :

The accounting part of the program in particular the account receiveable.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you for your feedback, Mary.

Connie
Referral Intake (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

User Friendly Hospice Specific Software

5,0 il y a 5 ans

Commentaires : Looked innovative and user friendly.

Avantages :

I enter patient data and manage orders on a daily basis. Entering patient data is very user friendly. Overall the software is user friendly even to the EMR beginner. Some of our nurses use their Ipads and find that very convenient and portable.

Inconvénients :

Orders can be a challenge sometimes, but that it is minimal.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you for your review, Connie

Laurie
Administrator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My review

5,0 il y a 5 ans

Avantages :

I like how simple the software is to navigate around to the difference widgets.

Inconvénients :

Customer Service was a little slow but has improved greatly.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you, Laurie. We're glad you're enjoying Hummingbird.

Surita
LNA (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The easiest fastest system I know.

4,0 il y a 5 ans

Avantages :

Quick and easy to learn. Quick charting is the best, it saves time for patient care.

Inconvénients :

All the updates that I'm not sure what they are, but overall it's cool.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your review, Surita. As a reminder, all users can review detailed release notes and other great feature tools in the user area of our website.

Robin
Admissions Nurse (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mobile App

5,0 il y a 5 ans

Commentaires : They try hard to solve our issues if they arise.

Avantages :

I love using the app on my iPad. Makes bedside visits less impersonal than a big laptop. I also use the app on my phone.

Inconvénients :

With an iPad, I’m not able to use it offline.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thanks Robin, good to hear that our mobile features are working for you!

stephanie
cna (É.-U.)
Santé, bien-être et fitness, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Product!

4,0 il y a 5 ans

Avantages :

I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward

Inconvénients :

Not always able to edit easily, must go through extensive steps to edit an issue, unless you're an admin

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for the feedback, Stephanie. Our main goal is to cut down the time you spend charting so you can focus on care. A superb user experience is our priority.

Robert
Medical director (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best for hospice

4,0 il y a 5 ans

Commentaires : Very good

Avantages :

Mobile version. Seems easy to use. More good features coming.

Inconvénients :

Still evolving. Responsive to problems.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your feedback, Robert.

Cortney
Hospice Social worker (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mumms to the Rescue

5,0 il y a 5 ans

Commentaires : I have emailed customer support as well and always have had a good response.

Avantages :

It’s very easy to learn and teach others how to use the software. My favorite thing is the mobile feature!

Inconvénients :

I wish there was a auto-reminder to sync patients on desktop version.

Réponse de l'équipe de mumms Software

il y a 5 ans

Glad to hear that Hummingbird is working for you, Cortney. Thanks for lettings us know.

Lisa
RN (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Hummingbird

4,0 il y a 5 ans

Avantages :

I like that it is compatible with our touch screen laptop computers which makes input easier

Inconvénients :

Sometimes the input I want to make is not one of the options and it takes time to figure out how to work around such a limitation.

Réponse de l'équipe de mumms Software

il y a 4 ans

Thank you for your feedback, Lisa.

christine
cna (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good quality

5,0 il y a 5 ans

Commentaires : Hummingbird has been a great experience

Avantages :

This software is fast and a good running software

Inconvénients :

Nothing its overall a good software and would recommend it to anyone.

Réponse de l'équipe de mumms Software

il y a 5 ans

Thank you for your review, Christine

Rachel
Staff Educator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Difficult to use

2,0 il y a 4 ans

Avantages :

Easy patient searching. Easy to add different teams, while all in one business unit.

Inconvénients :

Charting was not intuitive. Care plans did not populate with assessment documentation. Difficult to personalize care plans. You had to know exactly what you wanted and where you were going to find what you needed to document. Unable to document at the bedside. Reports were limited and not fully inclusive.