Avis clients sur Workamajig

14+ years using WMJ

Commentaires : From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Avantages :

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Inconvénients :

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

We call it Jiggy!!

Commentaires : The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Avantages :

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Inconvénients :

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

Solid Project Management Tool to Connect the Dots

Avantages :

Our organization uses jig for critical functions of the business - from forecasting, project planning and time reporting to billing and invoicing. What is nice about jig compared to other systems I've used in the past is the connectivity of tracking so you can see the exact amount of hours spent per team member vs. your initial projection, and pull that through to invoicing in a seamless way. The reporting capabilities are great, too.

Inconvénients :

With almost any software, there can be some glitchiness and brief periods of outages. The IU is not the prettiest either, but once you get to know your way around it does what it needs to do.

I love the promise, but I need so many updates from Workamajig to love it.

Commentaires : Frustrating

Avantages :

It ties timesheets and expenses together with billing. And I like the reports it can give.

Inconvénients :

The UX and UI. There needs to be so so so much work put into the user flow. There are 20 different way to get the to the same features, it's unattractive, terms and vocab are all over the place... I could go on.

A Helpful Tool for Everyday Design Agency Management

Avantages :

It's pretty easy to use, great for tracking time next week, running financial forecast reports and understanding budget burn impacts on projects. Easily able to view and sort by client and project, and update hours and estimates over the project duration as needed.

Inconvénients :

At times, it can feel challenging to find the right tools within WMJG since they are not located in the most user friendly or logical spot. This contributes to a long onboarding process for new team members. The overall design and UX/UI could be improved for a more seamless experience.

Kelsys review

Commentaires : Decent

Avantages :

Easy time tracking for my client projects

Inconvénients :

Tedious Budget tracking for expenses, would like an easier way to code them

It does the job.

Commentaires : It works, the little improvements have helped. I wish would hand non-linear workflows better.

Avantages :

I'm familiar with and know how to use it. It can function for most of my needs.

Inconvénients :

I honestly preferred the flash version. Seeing utilization and other reporting was a bit easier.

Ok but room for improvement

Avantages :

We were able to consolidate two former systems into one system - time tracking and finances/billing. This is convenient for many throughout the company

Inconvénients :

Very clunky and not user friendly, trying to get creatives to use it is a nightmare! Lots of area for improved user interface. Also, a mobile app would be great for time entry and expenses/receipts.

I like Workamajig

Avantages :

It's straightforward to use and my time tracking is easy to do.

Inconvénients :

My company doesn't use many of the other features.

Not beloved by the team

Avantages :

It’s well integrated into our system, especially for accounting.

Inconvénients :

It’s an odd interface, time consuming to use and wildly disliked by most of the team.

Great integration tool for finance tracking and project management

Commentaires : I had an introductory training session with another employee before diving into Workamajig, however the program is self-explanatory enough to navigate without having to ask too many questions. I thought it was very handy to have timelines, budget, and timetracking integrated within one program to make overall tracking a lot easier for all involved parties.

Avantages :

As a project manager, I used Workamjig often throughout the day, mainly to check cost-to-date statuses, create budgets/estimates, and adjust timelines. Our company also used it for timesheet purposes. I definitely liked the fact that you could integrate the time-tracking with project details, since that made cross checking the team's hours a lot more efficient (at a previous company, we used Workamajig to create budgets but actual timesheets were filled out using Excel, so there was no integration whatsoever). I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.

Inconvénients :

One of my main gripes is - since the timesheet hours were directly correlated with a specific task on a project timelines (ex. the Creative Director could put 2 hours toward the task "Creative Ideation" - if a team member filled out their timesheet for a specific task on 06/23, the project milestone would automatically have a 6/23 end date attached to it, so had the potential of accidentally pushing the entire timeline forward (or backward). Every time I checked Workamajig to reference timing for a project, I had to make sure that the anticipated dates were actually correct, and hadn't been affected by someone submitting their timesheet. We had flagged this with the Workamajig several times, but were told there was not any workaround. Additionally, I found that there was often downtime when trying to pull up a report/add in time/etc. Even with high speed internet, pages had the tendency to load relatively slowly, which was an extreme annoyance especially when in a time crunch.

Workamajig

Commentaires : Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial.

Avantages :

Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows.

Inconvénients :

We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing.

Workamajig is an excellent project management tool plus more!

Commentaires : I can't get into specifics on how our company uses Workamajig due to confidentiality reasons, but I will say the Workamajig team whether it is the leadership, support or engineering team is definitely a Class A organization. They put forth the time and effort to support their customers which is priceless in todays environment!

Avantages :

What I like most about this software is the ease of use for the admin functionality. When the business comes for updates, its easy to come up with a solve and address their business needs. We have expanded Workamajig use in so many facets of the business. Due to this and the automation that can be set up with other applications we are taking efficiency to the next level.

Inconvénients :

Teaching the business was a little bit of a struggle since there are so many ways to get to what they are looking for. Although listing this as a con, it can be taken as a positive also. People think and operate in different ways! URL's can also be supplied and set as a bookmark to help users out.

Great for timesheets, but steep learning curve

Avantages :

Easy to track and change time for projects.

Inconvénients :

Not very user-friendly. There is a somewhat steep learning curve just to figure out how to locate projects and track time. Icons are small, unclear, and don't relate at all to the actions they represent. I also have problems attaching documents to diary notes at times. It seems like special characters (even dashes) set these problems off, but I'm not entirely sure because Workamajig doesn't always give me a clear diagnosis.

Great if set up right - Platinum needs help

Commentaires : As a project manager it's been very useful in keeping project information all in one place. I've worked at another ad agency who didn't chose to have Workamajig help custom tailor the system to them and it failed miserably. That's not the case here and it works well.

Avantages :

It's easy to navigate and find what you're looking for.

Inconvénients :

It's unfortunate that you've decided to stop updating Classic Workamajig. Platinum has some great features, but because it's a responsive site (as it changes size), it's difficult for me to work with on my computer. I can't have two windows open side by side, Workamajig Platinum and another window (which I'm using to enter information from into Workamajig). If I have them side by side, I can't see the information needed in Jig, and Jig continually tries to resize itself and resubmit information via reloading the page when the window is resized. I never had this problem in Classic. Please fix this!

One of the only ways to gain a 360 degree view of your business

Commentaires : We have used Workamajig for over a decade. We first used it for its time management and project management functions, but then we transferred our accounting onto Workamajig and now have a complete dashboard for our business.

Avantages :

Workamajig is a fully integrated agency management, which means that you can see a direct connection between projects, resources, time, money and profit.

Inconvénients :

The CRM/sales component and the vendor management components of the software are its least powerful options. Also, the fact that data are kept in silos means we can't find correlations as deeply as we wanted, but this is mitigated by the fact that there are plenty of excellent and powerful reports and reporting options.

Workamajig Works!

Commentaires : Workamajig has been great to work with! We been a user since Creative Manager, through "classic", and are now fully integrated into Platinum (in fact we were in Beta for most of the development of Platinum). Support is wonderful- questions are answered promptly, in a clear, concise manner.

Avantages :

Love the seamless integration between estimating and invoicing. Scheduling works well, and has the added benefit of several print views. Conversations has been a great way to keep all project details and updates in one location.

Inconvénients :

Some databases are still a bit tricky to access- searching for closed projects can be time consuming.

Pretty good and a definite improvement over the old system

Avantages :

We previously had separate systems for project management, timers for time sheets, time sheet entry, and tracking sales and prospects. With Workamajig it lets us do everything in one place. No more having 4 or 5 different websites or applications open at once.

Inconvénients :

The flash version constantly freezes for me. This generally wouldn't be a problem as they're moving away from the flash version anyways, but there are issues with the new Platinum version. Meetings are moving around or disappearing without a user making those decisions. When stopping a timer it will occasionally record that you've been working for negative time or just 0 out.

Review

Avantages :

I like that you can create a bunch of different job needs (estimates, time sheets, etc) all in one system.

Inconvénients :

I struggle with the new format because i have to go into a bunch of windows to get one piece of info and then exit and then go back through the process when i have to update something again. I spend more time going through the windows than working on the job. The calendar job start and end dates are absolutely infuriating. Every time i change one date, others change. it will even change the logic option (must start on, must end on) on me, which doesn't make sense. Our projects are so different, i just want to be able to put whatever dates I want without the system trying to correct me.

Workamajig does it all

Avantages :

I like that it let's you integrate all aspects of the business. From finance to scheduling. It has lots of capabilities in one package.

Inconvénients :

Figuring out how to use all the features is not so straight forward. It takes a lot of research to learn how to do certain functionalities such as setting up tasks lists for users.

JIG

Avantages :

JIG provides reasonable daily schedule management.

Inconvénients :

Flash, Flash, Flash. The name of the product is silly really. I am a little embarrassed when a client asks what we use.

User friendly and used agency-wide

Commentaires : We mostly use this system for job numbers, budgets and estimating/invoicing. It performs best for us in those key areas.

Avantages :

Its user friendly for budgets, teams and schedules. The dashboard allows you to see how things are tracking to budget and if you are in the green or red of projects. Only downside to this is it requires that people do their timesheets on time. :)

Inconvénients :

Really time consuming to estimate hours, assign staff and create timelines in this system. In the world of advertising, things change, so I'm hoping WMG rolls out a system to make scheduling more efficient so it's less time consuming.

My Review

Commentaires : If I didn't have to use it at work, then I would never otherwise use it. The extreme lack of design seriously hampers the software.

Avantages :

Being able to update my timesheet from anywhere

Inconvénients :

Being in flash, the awkwardness of the windows, and the extreme lack of design make it a very clunky program to use.

A review

Avantages :

In Platinum, you can star specific tasks, which helps to organize your day and keep track of what you should be working on.

Inconvénients :

Platinum requires more clicks to do the same thing (like 100%ing tasks), and I frequently couldn't figure out how to do certain things after my experience with Classic. Classic frequently bugs out and requires a refresh (and logging in again).

Workamajig is as powerful as it is complicated

Commentaires : Workamajig makes it easy to track your project. It seems to track everything from start to delivery. But I feel that our organization isn't using it to it's full potential. For instance, I don't use it to estimate projects. We use excel for that. it seems like I should be using it from start to finish and not just to enter my time and write PO's. I wish we knew it completely, we could really tap into it's power. I would love it if it was as intuitutive as an Apple product.

Avantages :

I like that how all the functions thread together. Platinum has a better interface than the old version that some people in our office uses. Once you have a handle on the software you can unlock a lot of it's potential.

Inconvénients :

It can be complicated sometimes. It is not as intuitive as I would like, so I need to ask a more seasoned user how to execute PO search functions, etc., and even then it can be trial and error.