Avis clients sur Genius ERP

TRANSPARANCE Plus ou moinS satisfait.

Commentaires : Suivi des commandes, contrôle d'une partie des stocks . Nous avons été très mal dirigé, conseillé lors de notre transfert dans un cloud ce qui nous a occasionné des dépenses considérables sans aucune compassion ni compensations de valeur.
Nous devons encore aujourd'hui adhérer au logiciel comptable de Genius à gros frais sans qu'au départ on nous avertisse de l'impossibilité de jumeler d'autres logiciel d'importance à Genius.Ça été une catastrophe comptable!!!

Avantages :

Nous avons 20 employés qui utilisent Geius et il y a des besoin qui ne sont pas solutionnés rapidements et qui amènent des frustations

Inconvénients :

Étant une manufacture avec une multitude de produits interreliés il est très demandant d'entrer lesrecettes de l'ensemble de nos produits afin d'atteindre les résultats de son l'utilisation. Si les recettes de nos produits ne sont pas tous entrer environ 35,000 à 45,000 composants de produits nous n'avons pas la valeur de nos inventaire et de nombreuses rupture de stock. Trois professionnels sont à plein temps pour entrer des donnes afin d'obtenir les min-max.

Appréciation générale de Genius

Avantages :

Plusieurs options de Genius nous aident dans nos opérations: les achats recommandées, La gestion des localisations multiples, les import-export excel, la gestion des BoMs, l'intégration des code barre, la gestion des jobs dans l'usine, l'intégration de la comptabilité et plusieurs autres. La centralisation de l'information, facilement disponible, nous permet d'être déjà plus efficace 5 mois après l'implantation.

Inconvénients :

La génération de commandes client est longue. Et en général, le système est un peu lent.

Utilisateur depuis plus de 20 ans

Commentaires : En général ça va quand même bien. C'est assez difficile à évaluer car nous n'avons jamais essayé d'autre chose que Genius.

Avantages :

Quand même assez facile d'utilisation après quelque semaine de pratique

Inconvénients :

Besoin de beaucoup de personnalisation pour être utile.

Bon service Client

Avantages :

J'aime la flexibilité du produit a s'adapter selon nos besoin avec des rapports personnalisé

Inconvénients :

Quelque petite fonction de base manque et la gestion de la bibliotheque de bom un peu compliquer Sinon tout est excellent

Utilisateur GENIUS

Commentaires : Genius sera profitable sur le long terme

Avantages :

En tant qu'acheteur, j'aime pouvoir faire des suivis et des recherches sur mes achats. Plus je connais le logiciel, plus il est pratique.

Inconvénients :

Comme nous sommes à notre première année, lorsque nous avons un problème ou une situation qui survient, on perds beaucoup de temps à comprendre comment le régler avec Genius, probablement par manque d'expérience.

Excellent ERP

Avantages :

Support à la clientèle efficace et courtois. Beaucoup de rapport personnalisable qui rend Genius encore plus pratique. Passage du 3D au ERP simple et efficace avec ETM. Suivi des jobs et des achats facile.

Inconvénients :

Très difficile de modifier une job en cours. ETM long à charger pour de gros assemblages.

Outil de travail

Avantages :

visibilité du Bom quand on le crée et les rapports qui sont personnalisé

Inconvénients :

Nous devons toujours demander si ce que nous devons excuté est possible à Genius, et souvent nous devons faire des programme spéciale

Technicienne en Génie Industriel

Avantages :

Nous sommes déjà implanté depuis quelques années. Les gens connaissent ce ERP. Par contre, nous n'utilisons pas tous les volets. Le fait que nous avons déjà implanté un partie, et que le niveau convient à notre entreprise, nous voulons garder vos services.

Inconvénients :

Il est difficile d'avoir un service à la clientèle qui ne coûte rien.

Premières impressions

Avantages :

Pour ma part, j'utilise ce logiciel depuis quelques semaines seulement et mon expérience se passe très bien. Il a été assez facile à comprendre et à utiliser.

Inconvénients :

Par contre, il n'est pas toujours possible de modifier ou supprimer des éléments sauvegardés.

Service à la clientèle

Commentaires : Y a-t-il des humains qui travaillent pour votre compagnie? Nous ne tombons que sur des boites vocales et n'avons jamais de retour d'appel. Même les courriels ne sont pas répondus.

Avantages :

Intuitif, presque complet, facile à utiliser

Inconvénients :

Service à la clientèle, surfacturation, fonctionnalités non développées

Utilité

Commentaires : La gestion de l'inventaire se fait bien

Avantages :

Facilité d'utilisation d'un programme é l'autre

Inconvénients :

L'obligation de cliquer dans la case pour écrire

Simple and efficient

Avantages :

Easy to use. Transactions are fast. Great support at the implantation. intuitive ERP

Inconvénients :

I will appreciate more basic KPI to be delivered with the program. Also, more normalized terms between each transaction

Genius - Great Manufacturing ERP Software

Commentaires : The whole process from implementation to Go Live has been a great one overall. [SENSITIVE CONTENT] has been amazing with us!! I did feel that we were left alone a bit too much during this process, however this in turn has made us much better at understanding the software overall. Our team has adopted the new system well. We are still working through some issues and need to figure out all of the nuances of a new system.

Avantages :

Our whole manufacturing process is managed including inventory control. I really like that the team can look into a job and figure out at what stage certain items are at in the manufacturing process. The engineering side is great, and allows our team not to have to do duplicate entries. This also ensures that there is much less human error since the items are imported directly from Inventor to the Engineering Document. This in turn is transferred to the job. From the quoting side, we were doing our small quotes manually previously, and now we quote within the system and then when a PO is given we convert it. Therefor no extra entry is needed.

Inconvénients :

The accounting side is not the greatest. You can tell that this was added to the software after. It is really hard to follow the transactions. There is potential for it to be better. I think that one of the biggest downfalls of the software is how buy and sell parts are handled with regards to inventory. The system was not created for this purpose, and therefore is has a big weakness on how this is controlled/handled. The scheduling is a very hard concept to understand and it takes time to get it to work. There are items that don't make sense at times and you have to dig to figure out why. It is not always clear to know why certain dates are given. The standard reports are not great.

Genius ERP Review

Commentaires : Performing a root cause analysis of the business as a whole, data re-entry errors was the root cause to many widespread issues for us. With this in mind, running the business on a relational database was the only way to break down data barriers between departments and create streamlined processes with live data. Using genius has increased our average office departments capacity over 30% that is creating time to work on more complex projects with a higher quality of work. Our integration team was amazing, they went above and beyond to understand the business and successfully customized genius to match our processes which was no small task. We were live 6 months after prototype approval, exceeded the original scope, and stayed right on budget.

Avantages :

The engineering lifecycle module is extremely powerful for custom manufacturers where a BOM can be adjusted infinitely with various versions. Genius runs on SQL database vs crystal or not as powerful systems. With SQL you have access to report builder, with a little bit of training you can customize your own reports easily which is incredible for small companies with technically inclined people. Being the engineer, ETM is a powerful time saving tool (see cons) creating more time for designing and less ctrl+c ctrl+v across spreadsheets.

Inconvénients :

The CAD2BOM tool (ETM) lacks in a few key areas. Overall, it is very powerful, but I feel there are a few things that would make it great. The point here is they need to keep refining it and use customer feedback and provide better customer service. Our integration with it was not great but we have made it work with various workarounds. Prepare to pay for every little thing, while a service contract has updates included in them, there are still fees for them to install those updates. Since genius is geared towards small companies, they should consider the surprise this will cause. When we were sold on the system and our budget implementation costs, we asked straightforward are there any other software’s or systems we will need to purchase for on-site deployment. We were told no, this includes everything. Come to find out there were several different types of SQL licenses required to run genius and the access for users. This was very misleading right from the beginning and started the creation of a very tense erp integration.

A Genius Fit for Custom Manufacturers

Commentaires : The implementation process was shockingly smooth. We were expecting a lot of clean up and things to fix and found that to be very little. Compared to our previous ERP, getting to data and having it available without the need to drill down several levels to find it is a major improvement. The ability to filter data using drag and drop headers makes data processing much faster. Overall it has improved our business functions dramatically and we are only getting started. There are many features we are bringing on board that will further improve the value to the business. The technical team has also been easy to work with and responsive.

Avantages :

The integration by far was the most seamless and easy process that we've gone through with an ERP implementation. Being a custom manufacturer, we needed an ERP designed for our type of business. From CAD to BOM capability, preliminary purchasing of long lead time parts, scheduling using the drum-buffer-rope method and the ability to access data for metrics and data driven process control, Genius had it all!

Inconvénients :

There are some features that are not customizable. If you can't adapt your process to fit then you've got to figure out ways to use other features in a different manner to achieve the goal. Luckily we've been able to do that for most processes and still maintain a high level of efficiency. The software has a Gantt chart feature but its not printable in a format that can be shared. That for us is the biggest omission for software focused on custom manufacturing.

Great Software and Functionality at a fraction of Big ERP Cost!

Commentaires : Very good. From signing the contract to go live with a small trailer manufacturer in NC was 2 months! Good training and experience in ERP helped that, but even if we added more complexity, we could have accomplished it in 4 months, tops.

Avantages :

Having been in ERP space for 30+ years in Manufacturing Environments, I can attest that Genius ERP provides very robust functionality at a very competitive price. From BOM to Engineering Lifecycle to MRP and MPS, it really does it all. Their training is straightforward and their support is excellent! They also have scheduled "talk with an expert" sessions (~2x week) that enable you to get quick responses on issues of functionality. Being Cloud hosted means you don't have to invest in the infrastructure and sleep at night knowing your data is safe. Their security is as robust or simple as you'd like it to be. Lastly, if you're familiar with SQL databases, they have a very nice interface through their own Analytics Product and Power BI. Other nice features: Downloads of views of data to excel, Export/Import of major data sources; Robust custom fields; Report export to Excel, PDF, etc..; REST API to enable web based integrations.

Inconvénients :

Being cloud hosted, we have to RDP into Azure (as opposed to a full-fledged html version) to get to a desktop (I believe this is on their roadmap). They do, however, have a Web Shop Floor interface that eliminates the need of the Remote Desktop for shop floor reporting. Lastly, because of the RDP, we have to rely on local default printers for printing (but there are many option for preview->pdf/excel). No OBC data access, but they do have a nice Power BI connector. Their General Ledger is servicable, but they tell you that from the outset. And I would never make a manufacturing ERP decision with the quality of the G/L being a major factor. Besides, you can get the data out of Genius via Analytics and/or PowerBI and cut/paste into Excel. File exchange (through Azure connectors) is accomplished by creating a share on Azure and local company and syncing the two. It's not immediate, but it is relatively timely. No local admin rights on the desktop, requiring a help desk ticket for any software install or upgrade. These are all relatively minor inconveniences, when you look at the core functionality of Genius.

Genius ERP_great product for the money

Commentaires : Our company has seen many tasks that were being duplicated in various spreadsheets eliminated. All the data needed by any department is now in one place - quoting, sales, production, inventory management. All the users can see what relates to their department and share easily with others. We are still "new" to Genius, only 8 months in. We still have many things we have not had a chance to learn or put into practice but each week we are finding new ways to save time and improve our results.

Avantages :

Genius has many features we selected it for. It allows customizable BOMs that can continually be updated throughout the build by the engineering team. The Lifecycle engineering feature was core to our selecting the product. It has the flexibility to allow preliminary material buys before the design is complete, and still track these to the job. The material planning and control features are also easy to use and offer flexible solutions. We integrated Genius into our business in about 8 weeks. They provide a full team of support to help get it up and running! Their support team contiues to be there when needed.

Inconvénients :

If anything is a bit weak in Genius it is the integrated accounting module. It is not as user friendly as our previous system ( QB). The trade-off though of being able to see live job or order costs outweigh any other concerns. All new products take time to get used to.

Preparing for Expansion

Commentaires : Genius is rooted in a history that mirrors CAD programs. The interface and many functionalities will feel familiar to engineers. In total Genius is very similar in function to other ERP systems, but there are some areas where the "Genius way" is a bit cleverer. Conversely, there are some areas that feel a bit foreign to a previous ERP system user. We are teaching an old dog new tricks.

Avantages :

Starr MFG is growing. As an industrial equipment manufacturer and job shop, we see a lot of engineered to order products. Starr MFG will be doing more designing on much larger, multi-tier projects in the near future. Designs with many assembly levels and BOM with hundreds or thousands of materials. Starr needed a solution to streamline the data entry phase of CAD Design to ERP BOM creation. We needed to automate the BOM creation and remove as much human error from the process as possible. Genius had a robust CAD2BOM integration and won out in our selection based on this criterion.

Inconvénients :

There are inconsistencies from module to module / screen to screen that make the learning curve and user experience a bit more difficult than necessary. The underlying software is very functional, but the interface can be massaged some more. The interface isn't a major detriment, and we plan on working with Genius support on future enhancements.

Great ERP for manufacturing

Commentaires : We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.

Avantages :

This is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.

Inconvénients :

Customization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.

Older versions NOT accounting friendly

Commentaires : I am looking to upgrade our system, because it is by far one of the worst (least intuitive) accounting software programs I've ever used (and I've been in the industry for 10+ years).

Avantages :

The accounting functions of our business can be tracked with the same software as our ERP

Inconvénients :

Finding reports, and basic accounting functions is not intuitive and their online "help" is vague and NOT helpful. There is no way to retrieve past bank reconciliations (that I have found) which is inconvenient when you don't have access to previously saved records. Hopefully they've improved on later versions.

Genius ERP in a Manufacturing Environment

Commentaires : Overall I am very happy with Genius, the help from their team resulted in a successful deployment and

Avantages :

The integration between Engineering (Solidworks) and ERP. It makes it seamless to keep both ERP and the 3D model metadata in sync.

Inconvénients :

It is very cumbersome to adjust work orders that have been already released.

Genius User Easy Friendly

Commentaires : Overall, Genius has been a game changer when it came to our company and we are continuing to find new ways to use the software in our processes that we didn't think were possible prior to Genius.

Avantages :

Genius is a very easy user friendly system. If you know how one module works you can navigate your way through every single module with ease. It has helped us as a company refine processes and systems that weren't working when it came to a paper system that we had prior to Genius. They work amazing with all sizes of companies, but we felt as a small company that they worked better than others companies we looked at when it came to price and ease of implementing.

Inconvénients :

We bought the cloud version which is great because we can call or email Genius and they are always available to help with any problems, but we probably would have bought the web version now that we have used it only because we are using tablets now on the production floor and the software isn't supported with the version that we used.

Genius ERP for Medium Enterprise Manufacturing

Commentaires : We have adopted the ERP and been supported very well by the Genius team. It has given us everything we expected, and allowed us to customize areas for our unique needs.

Avantages :

Genius provides a comprehensive suite for manufacturing companies. We can integrate Accounting, Estimating, Quoting, Orders, Invoice, and Inventory Management into the single platform.

Inconvénients :

As the software has new releases, it creates some issues with older releases

Genius Manufacturing Review

Commentaires : Our experience with Genius has been excellent. From the beginning, they have been a true partner to us at Kennedy Tank.

Avantages :

Genius' ERP is very easy to use. It is detailed and flexible. It connects all aspects of our manufacturing business.

Inconvénients :

To use Genius, you have to click and confirm almost everything. This is time consuming but is not too bad.

Great Service! Friendly Staff!

Avantages :

Extremely satisfied with the support and services that were provided through this company. Any problems were dealt with in a professional way. Anyone looking for this sort of service won’t be disappointed.

Inconvénients :

Did not experience any bad with this software, All problems were solved by Genius ERP!