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En savoir plus sur LogMeIn

GoTo est une suite de logiciels de télétravail destinée aux entreprises de tous les secteurs d’activité. Elle comprend des solutions pour le télétravail, les visioconférences, les appels, la messagerie et les SMS, ainsi que des outils d'assistance et d'accès à distance et de gestion des ressources.

En savoir plus sur LogMeIn

Avantages :

Flexible pricing options: LogMeIn offers a range of pricing options, including free and paid plans, to suit different users' needs and budgets.

Inconvénients :

I did not enjoyed the lack of many options when compared against its competitors.

LogMeIn - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,1
Fonctionnalités
4,3
Rapport qualité-prix
3,5

Probabilité de recommander le produit

6,9/10

LogMeIn a reçu une note globale de 4,5 étoiles sur 5 d'après 29 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (29)

Roche
Dirigent (France)
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cracage sur le tarif

4,0 il y a 2 ans

Avantages :

J'ai quitté logmein suite a une augmentation de tarif de 300%

Inconvénients :

Logiciel qui marche bien, mais les augmentation de tarif annuelle ne sont plus supportable

Mohan Lal
Mohan Lal
Automation Specialist (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good Remote Support Tool

5,0 il y a 2 ans

Commentaires : It has been kind of OK experience with it.

Avantages :

LogMeIn Rescue is one of the must have software if remotely connecting to computers is part of your things. Haven't deployed it from Scratch, but as far as using it to Support Customers is concerned, I think it is one of the easiest software to use.

Inconvénients :

Nothing that I really dislike about the software.

James
Technical Services Manager (Irlande)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

If you want a remote product that works every time you need it

5,0 il y a 2 ans

Commentaires : It allows us to connect to all our customers servers, we know what the details of the servers are and when they were last online

Avantages :

This product is one of the best remote support tools on the market, it just works every time, We have been using it for years and it is an excellent product.

Inconvénients :

More flexible pricing possibly yet pricing is reasonable

Bryan
Helpdesk Mgr. (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LogMe In- Awesome Remote access

5,0 le mois dernier Nouveau

Commentaires : LMI is a wonderful, easy to use product.

Avantages :

LogMe in gives me the ability to connect to the agency endpoint with little error remotely.

Inconvénients :

LMI can be costly depending on the licensing you are looking for.

Tony
Financial controller (R.-U.)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good product

3,0 l’année dernière

Avantages :

Easy and timely connection to my client companies.

Inconvénients :

They removed the log function which I relied upon.

Jazel
Pharmacist-Owner (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Log Me In Review

5,0 il y a 4 mois

Avantages :

I like log me in as it allows me to remotely check on our Pharmacy Workflow remotely. As a pharmacy owner, I am mostly out of the office and having a remote access to our pharmacy systems helps a lot.

Inconvénients :

Sometimes, it has some lags and it can take a long time to work.

Nicolas
IT Administrator (France)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Good product but pricing is badly managed

5,0 il y a 2 ans

Commentaires : I guided my customers to use this software and we manage with it during few years but pricing is badly incresed and so there is no need to stay with Logmein as others competitors price is more interesting now

Avantages :

Really simple to use. That was, for me, a perfect software during few years and make a so good job for IT support. Perfectly support of dual screen.

Inconvénients :

no easy to deploy as, unfortunaly, not as used as TeamViewer - so need to guide customers to download software.pricing begining at 0 then make big increase every years (I stopped use after 3 years of rise that make it pass to free version to more expensive that challenger...)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

LogMeIn: GotoMyPC

4,0 il y a 2 ans

Commentaires : Having the access to remote endpoints has become a normal thing for systems administration. LogMeIn (GotoMyPC) did the job well with all stability of its features. If GotoMyPC were not that expensive, I could have stayed with them and not shifted to another application.

Avantages :

As the systems administrator, I like that the application is stable and easy to install and deploy to my endpoints. It doesn't consume much resource and is ready whenever I need to do remote work to my users.

Inconvénients :

The price is really a show stopper for me. This is the main reason why I started looking for alternatives which led me to move to another application

Corey
Owner (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Great application but support lacking

5,0 il y a 2 ans

Commentaires : Great for the many years we used it but ultimately Splashtop provides better product all around

Avantages :

It was a great tool to manage clients computer and network.

Inconvénients :

Support was not US based like Splashtop and prices increased over the years until it made no sense. Also only 3 endpoint controls and limited change ups

Henry
Manager (Australie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid Remote Access Platform

4,0 il y a 2 ans

Commentaires : Overall good experience with LogMeIn - a very solid remote access platform

Avantages :

Easy to use: LogMeIn has a straightforward and user-friendly interface that makes it easy to set up and use, even for users with little technical expertise.Powerful tools: LogMeIn has a range of powerful tools and features that allow users to easily access and control remote devices, including remote desktop control, file transfer, and real-time screen sharing.Multi-user support: LogMeIn allows multiple users to connect to the same device and work together in real-time, making it ideal for collaborative problem-solving and remote support situations.Security measures: LogMeIn uses encrypted connections and offers two-factor authentication to help prevent unauthorized access, and it also has a range of tools and features to help users manage and control access to their devices.Flexible pricing options: LogMeIn offers a range of pricing options, including free and paid plans, to suit different users' needs and budgets.

Inconvénients :

Limited features on the free plan: The free version of LogMeIn has limited features and may not be suitable for users with advanced needs.Possible connectivity issues: In some rare cases, users may experience connectivity issues or other technical problems when using LogMeIn, which could impact its overall effectiveness.

David
David
IT Technician (R.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Was great, now not so much

4,0 l’année dernière

Commentaires : It was a great product. it did everything we wanted and nothing more for years, but then the price increased 300%, so we were forced to leave the service.

Avantages :

It's a simple program which initially worked very well for us in the early days

Inconvénients :

It became exceptionally expensive, outweighing its functions/features. We were forced to move.

Dan
Buyer (É.-U.)
Pétrole et énergies, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Product A Bit Price

5,0 l’année dernière

Commentaires : Overall LogMeIn is an outstanding product. Everything I needed it to do was very impressive.

Avantages :

All of the features that I used with LogMeIn worked very well. Logging in remotely worked flawlessly.

Inconvénients :

After shopping around I realized that the cost of LogMeIn was quite expensive.

James
Senior Technician (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Logmein

4,0 l’année dernière

Commentaires : Good feature but high price.

Avantages :

Ease of use and features. Ability to share.

Inconvénients :

Price skyrocketed after we first began to use.

Rafael
Técnico em informática (Brésil)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Ótima aplicação

5,0 il y a 2 ans

Avantages :

Eu gosto muito da opção de acesso remoto para acessar outras máquinas e conseguir realizar a resolução de problemas

Inconvénients :

Não tenho o que dizer contra a aplicação, não tive problemas com as conexões, que era o que eu mais utilizava

Jesus Cortes
Gerente (Espagne)
Matériel informatique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Logmein esta bien pero caro

4,0 il y a 2 ans

Commentaires : Muy buena hasta que subieron muchisimo el precio

Avantages :

La fácil administración de equipos y el despliegue de la aplicación en los pc remotos

Inconvénients :

Es muy caro y no funciona en android ni linux

Elisa
Assistente Administrativo (Brésil)
Développement de programmes, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

LogMein

5,0 l’année dernière

Commentaires : O logmein tem me ajudado bastante em relação a prestação de serviços aos meus clientes. Tudo é feito de forma rápida e eficiente, além de segura e o cliente se sentir seguro também. Posso dizer que é uma ferramenta facilitadora no quesito acesso remoto.

Avantages :

O produto é fácil de usar, implantar e tem uma ótima interação com os usuários. Atende perfeitamente as necessidades de acesso no dia a dia de suporte remoto. já recomendei a diversos clientes e muitos se habituaram a ele.

Inconvénients :

nada a declarar, pois o software atende a demanda.

Luca
IT Manager (Italie)
Musées et institutions, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Ottimo prodotto ma caro rispetto alle funzionalità

4,0 il y a 2 ans

Commentaires : Ottimo prodotto forse il top ma troppo caro

Avantages :

Accesso remoto - rubrica per gli accessi-file transfert

Inconvénients :

il prezzo. ho cambiato prodotto dopo 1 anno e mezzo perchè troppo caro.altri prodotti hanno stesse funzioni a minor prezzo o con piani più vantaggiosi in termini di numero di accessi contemporanei

Stan
Managing Agent (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LogMeIn has a habit of taking good products and ruining them

3,0 il y a 8 mois

Avantages :

It works as a remote access product. That's the only thing I can say good about the product.

Inconvénients :

The cost alone should drive you away from this product. Use RemotePC, Google Remote Desktop or one of the many other products out there. They don't charge you an arm and a leg for something as basic as remote access. LogMeIn's pricing model is predatory and unfair to say the least.

Lance
System Administrator (Australie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LogMeIn Central is a great product

5,0 il y a 2 ans

Commentaires : The overall experience with LogMeIn is great,

Avantages :

The dashboard that shows all installed and active devices, and just a click to jump to the device.

Inconvénients :

The only issue is the bugginess of the way using administrative permissions, UAC delay and sometimes out right not being visible.

Kyle
IT Support Manager (É.-U.)
Gestion d'organisme à but non lucratif, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

LogMeIn: Must have remote support

5,0 il y a 2 ans

Avantages :

The implementation was seamless. Customer service and support was very attentive throughout the entire process.

Inconvénients :

LogMeIn integrates into our helpdesk system which is a huge plus. Because of this, there isn't anything that it's missing for our needs.

Paolo
Consulente IT (Italie)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Assistenza remota di lusso

5,0 il y a 2 ans

Avantages :

Ottima suite per l'assistenza remota, molto completa e con una versatilità soddisfacente. Consigliata per le grandi realtà

Inconvénients :

Purtroppo il rapporto qualità prezzo non è buonissimo e l'obbligo di acquisto di blocchi di 25 licenze lo fa rientrare in una fascia di programmi per l'assistenza remota solo per grosse realtà e non per il piccolo utente

Enrique
Enrique
CTO & CIO (Espagne)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An exceptional software for great professionals, inaccessible for Professionals with little workload

4,0 il y a 2 ans

Commentaires : While I have used this software, the truth is that I have not had any problems. It is appreciated when I have to work with a company and I am surprised that they use some of the new LogMeIn applications (now it is GoTo).The work becomes agile, without latencies and I must emphasize that working with Central, in the background, saves me many hours of night work.

Avantages :

For many years, it has been a benchmark in the field of assistance or remote control. Reliable, secure connections and with a surprising evolution that makes it perhaps the best software in its category. Being able to work in the background with Central, incredible!

Inconvénients :

In the past we all worked with LogMeIn, it seemed like the only option, good price and a really free version for individuals who did not require much use, even for technicians with few cases where they needed remote access. It has become a multitude of different applications, with many versions and, unfortunately, available only to people or companies with a high workload, it is difficult to amortize for a small company.

Alpesh
Infrastructure Team Leader (R.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Logmein Remote Control Software

4,0 il y a 2 ans

Avantages :

Works great fore remote control and pushing updates to servers.

Inconvénients :

Price is quite expensive compared to other products. The connection to the servers can be quite slow at times where other products seem to connect much quicker.

Jose
Customer specialist (Mexique)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A bit outdated great tool

4,0 il y a 2 ans

Commentaires : Overall regular experience, many other apps doing the same and more

Avantages :

I liked the easy of use and friendly UI.

Inconvénients :

I did not enjoyed the lack of many options when compared against its competitors.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for remote business

5,0 il y a 2 ans

Commentaires : Absolutely spectacular!! Could not ask for a better program to use.

Avantages :

Easy to use and easy to maintain. Very user friendly!

Inconvénients :

At this time I have no cons to list regarding this software.