15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur TRIFFT

Une plateforme cloud de fidélisation des clients qui aide les entreprises à gérer des programmes de récompense, des cartes digitales, des concours en ligne, etc.

En savoir plus sur TRIFFT

Avantages :

Great customer service, quick response, fast implementation.

Inconvénients :

If any problems occur, they are immediately solved.

TRIFFT - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
4,9
Fonctionnalités
4,4
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,6/10

TRIFFT a reçu une note globale de 4,9 étoiles sur 5 d'après 13 avis d'utilisateurs publiés sur Capterra.

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Patrik
Patrik
Retail Operations Manager (Tchéquie)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing platform for our loyalty needs!

5,0 l’année dernière

Commentaires : Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

Avantages :

Great customer service, quick response, fast implementation.

Inconvénients :

Suits perfectly for our needs so I can´t find any cons.

Réponse de l'équipe de TRIFFT ME

l’année dernière

Dear Patrik, Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated. Thank you for choosing Trifft. Best regards, TRIFFT team!

Katja
Head of Retail Franchise (Allemagne)
Vente en gros, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A go-to platform for a modern loyalty program with hands-on support

5,0 l’année dernière

Commentaires : We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

Avantages :

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

Inconvénients :

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Kristýna
marketing assistant (Tchéquie)
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

2in1 platform for web and app

5,0 l’année dernière

Avantages :

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Inconvénients :

Unable to upload unique codes. But Trifft is already working on this problem.

Peter
CFO (Slovaquie)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Loyalty platform effective and simple

5,0 l’année dernière

Commentaires : Easy to use for us and for our clients, effective solution, responsive support, good training.

Avantages :

Easy and fast setup, affordable solution with features that fits our business

Inconvénients :

I would be nice to have more detail analytics of rewards

Réponse de l'équipe de TRIFFT ME

l’année dernière

Dear Peter, Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business. We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023. We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients. Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service. Best regards, TRIFFT team

Andrei
Andrei
Convenience Digital Innovation Manager (Allemagne)
Utilisateur LinkedIn vérifié
Vente en gros, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The go-to platform for loyalty!

5,0 l’année dernière

Commentaires : Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

Avantages :

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

Inconvénients :

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

Aneta
marketing project manager (Tchéquie)
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One powerful platform for all loyalty-related activities

5,0 l’année dernière

Commentaires : A truly robust platform that is super easy to use. The most important thing for us is that we in fact rent the platform, so we don't have to create our own application, deal with updates, programming, etc. That way we can focus on the application's marketing content. Plus, we manage everything from one place (both website and app).

Avantages :

An easy-to-use platform that makes the lives of our marketers so much easier as the content (among other things) for both our mobile app and website, is published from a single place.

Inconvénients :

We’ve addressed TRIFFT with a request to be able to upload unique codes. This feature is already being worked on, but we wish it were implemented earlier.

Elena
Senior Marketing Specialist (Italie)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excelent

5,0 il y a 8 mois

Commentaires : Easy to use and filled with smart solutions for our business model. Excellent collaboration and support.

Avantages :

Openness, fast deployment and problem-solving thinking, easy to communicate with the entire team, user-friendly App and Back-end. Always ready to understand the needs and to develop features in a way that comply with our business needs. Granting support and training in a comprehensive manner every step of the way.

Inconvénients :

We had no issues to be worth mentioning so far.

Artem
CEO (Slovaquie)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Loyalty system

4,0 l’année dernière

Commentaires : Full loyalty system

Avantages :

Trifft was very good alternative loyalty system for us. Almost 40% of our customers used it.

Inconvénients :

Very easy to use.Possibility to change awards for customer.Contacting customers through Trifft

Ján
Ján
CFO and partner (Slovaquie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Dexfinity

5,0 l’année dernière

Avantages :

Trifft Loyalty Cloud is excellent one stop shop platform with all loyalty features extremly useful for various industries from FMCG to e-com. Smooth integration and rich library of modules and functions is also advantage

Inconvénients :

I would prefer wider portfolio of pre-integrated BI tools, only Power BI available.

Sindi
Digital Marketing Manager (R.-U.)
Hôtellerie, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great software for loyalty programme

5,0 il y a 6 mois

Commentaires : Straight forward to use, speedy customer service, great overall.

Avantages :

Great support from the team, has lots of functions and the CRM allows us to target specific segments.

Inconvénients :

Required EPOS integration. Can't use several segments for a single "news" message; have to clone them (which only takes a couple of seconds).

Jozef
CEO (É.-U.)
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

good loyalty programme for small/medium QSR chains

5,0 l’année dernière

Commentaires : great experience, great support

Avantages :

easy to use, easy to implement, good white labelling options, easy to deploy over franchise network

Inconvénients :

missing some features which we may want to use like scenarios creation

Michal
CEO (Tchéquie)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product with professional team behind

5,0 l’année dernière

Commentaires : Our overall experience is very good. The team behind it is professional and always deliver promised results on time

Avantages :

We have been looking for the right solution for some time. I am very happy we decided for Trifft's solution. The team behind it listened carefully to our needs and worked with us to ensure maximum success. This solution has significantly increased our ability to reach our usersPros which I value the most: - Easy to use administration - our team gets used to it quickly. It helps us to launch any campaigns much faster - Quick and time-efficient set-up (mainly compared to other solutions on the market) - Professional team and their response time

Inconvénients :

So far, we do not see any cons in the SW. All features we are using now work well. We did not experience any bigger issues.

Klaudia
Marketing Specialist (Allemagne)
Vente au détail, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Overall satisfaction

5,0 l’année dernière

Avantages :

Product is really easy to use, development progress is always user-friendly. Totally satisfied with service.

Inconvénients :

No specific negative aspects. If any problems occur, they are immediately solved. All running without any problems.