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En savoir plus sur Crypto.com

Crypto.com fournit une plateforme permettant aux utilisateurs d'échanger des cryptomonnaies, de recueillir des NFT et de visualiser des mesures de négociation telles que le volume.

En savoir plus sur Crypto.com

Avantages :

I mostly liked the fact that there's so much to do on Crypto.com be it investments or learning to earn.

Inconvénients :

For instance I completed the trade requirements a few times but forgot to activate the mission and didn’t get the diamond.

Crypto.com - Notes

Note moyenne

Facilité d'utilisation
3,5
Service client
2,6
Fonctionnalités
3,7
Rapport qualité-prix
3,1

Probabilité de recommander le produit

5/10

Crypto.com a reçu une note globale de 3,5 étoiles sur 5 d'après 30 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (30)

arnaud
Disign (Cameroun)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Parmis les meilleurs

5,0 il y a 2 ans

Commentaires : Je m'en sors très bien

Avantages :

Tu peux faire du trading staking holdings etc.. facile à utiliser et te fais gagner d'énorme revenu

Inconvénients :

Pas pour les débutants en crypto Minimum de dépôt trop élevé pas à la portée de tous

Sébastien
Enseignant (Guatemala)
Enseignement primaire et secondaire, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Connexion à l’application

5,0 il y a 7 mois

Commentaires : J’ai un gros reproche à faire à cette plateforme d’échange. Auparavant mon empreinte faciale suffisait pour me connecter. Or, dernièrement ils m’ont demandé d’entrer un code transmis par SMS. Comme je suis en voyage pour plus d’un an, j’ai changé de numéro de téléphone et J’AI EN PLUS PERDU MA CARTE SIM. Comme j’avais désactivé mon forfait cellulaire (mon erreur), mon fournisseur a donné mon ancien numéro à quelqu’un d’autre. JE NE SUIS DONC PLUS EN MESURE DE ME CONNECTER ET ÇA FAIT PLUS D’UN MOIS QUE JE PARLE UNIQUEMENT À DES ROBOTS OU À DES HUMAINS INCAPABLES DE RÉSOUDRE MON PROBLÈME. Service à la clientèle pitoyable.

Avantages :

L’application est conviviale et j’aime bien l’utiliser

Inconvénients :

Côté sécurité, trop c’est comme pas assez…

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Saoulo wallet

5,0 il y a 2 ans

Commentaires : Pratique simple et sécurisé

Avantages :

Crypto.com me donne la performante sur les Crypto et facile la compréhension de son tableau de bord

Inconvénients :

Parfois le service client ne répond pas exactement aux besoin

Nicolas
Dermopigmentiste (France)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A fuir , ne pas utiliser

2,0 il y a 8 mois

Commentaires : À fuir , ne réponde pas ou alors seulement au bout de 5 jours avec un message tout fait qui vous dit de recommencer, j’ai essayer de retirer de l’argent mais c’est impossible ( compte non validé)

Avantages :

Aucun il ne laisse pas reprendre votre argent deposé

Inconvénients :

Facile à déposer mais impossible à reprendre sont argent

Ismaël
Ismaël
Free-lance (Guinée)
Utilisateur LinkedIn vérifié
Design, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Secure exchange of crypto currencies

5,0 il y a 2 ans

Commentaires : Really efficient with various features

Avantages :

Very easy to use with a really secure wallet

Inconvénients :

At my level no disadvantages with the use

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Next - Gen Crypto Payment Application and Exchange

5,0 il y a 2 ans

Commentaires : Crypto.com is solving problem of people to easily get into cryptocurrency and easy to utilize their earning in crypto by using crypto.com debit card powered by visa. You can easily buy any digital cryptocurrency and use it anywhere you want just swaping your visa card.

Avantages :

I like the most in crypto.com exchange is their easy to use mobile application where i buy some digital currencies easily by making payment directly through my debit card. Supercharger and trading rewards will make you feel good after using crypto.com mobile application . They offer exciting visa debit card from where you easily spend your cryptocurrencies directly.

Inconvénients :

The only thing I didn't like in crypto.com is too much high fee on trading at crypto.com exchange and high buy price on mobile application when you buy something from your debit or credit card.

Firas
Consultant (Émirats arabes unis)
Externalisation/délocalisation, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

They took my crypto for no reason

1,0 il y a 3 semaines Nouveau

Commentaires : Unfortunately, I did not read these reviews before I created a Crypto.com account or I wouldn't have. I have been dealing with them for a while and did not have any complaints. Still, now that I have more money/ crypto and transactions with them, they froze an ETH deposit I received and have been playing with me for days, not giving me a reason for freezing my deposit or a timeline of when they might release it. I was a fool to tell them I was not savvy in crypto and exchanges and would need more help. THEY USED IT AGAINST ME. They daily make me go to pages and look for things and go back to chat and tell me that I should find X or Y on A or B pages and I have to go back and logout and log back in and take screenshots and send them (if that paperclip doesn't suddenly disappear from the chat and I am unable to attach anything any longer and II have to logout and login and and and and .............................. hours and hours. I wondered why but now it is clear.

Avantages :

User-friendly platform and ease of use for a couple of years when I have very little crypto/ money on their platform.

Inconvénients :

After the amount of crypto/ money and transactions increased on their platform, they took my crypto for no reason

Jolly
Management (É.-U.)
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

zero talent in solving issues

3,0 il y a 4 mois

Commentaires : Nothing but Frustration of not being helped from past six month
I have provided the useless help team my documents more than 20 times. My old phone number and my new number everything else remains same my ID, my home address, my facial recognition. All of my information has been submitted. I am not able to log in to my account .I have been locked to go into my account and NONE of them can help. loosing my time, my investment i feel so helpless and when i mentioned i am going to report to police they said that would be my best help. SO DISSAPOINTED with them. I warn people if you change your phone number or life happens you move you will be locked from your account and no one will help you. SIX Month NO Help yet

Avantages :

I invested because i was referred by my friend long time ago

Inconvénients :

Customer Service/ Helping Team has no clue what they are doing/ They are all parrot and ask the same question mote than 100 times. Takes your sensitive information and say sorry at the end and disconnect the email thread I am writing to express my frustration and disappointment with the service I have received over the past six months. Despite emailing over 125 times and engaging in live chat until 2 a.m. on numerous occasions, my issues remain unresolved. Here are the key points of my complaint: Lack of Resolution: Despite numerous attempts to seek help, my issues have not been resolved for six months. Information is repeatedly taken and passed on without any follow-up action. Wasted Time: I have spent countless hours emailing and chatting with your support team, only to be asked the same questions repeatedly, without any progress. This has resulted in a significant waste of my time and effort. Personal Information Concerns: My sensitive information, including facial recognition and ID, has been repeatedly requested and shared without any resolution. This is highly concerning and unacceptable. Ineffective Communication: The support I have received has been disjointed, with attempts to break the communication thread. This has led to a highly frustrating experience and has made it clear that my concerns are not being prioritized. Impact on Investment: The delay and lack of support are causing me to lose both time and my investment. This is unacceptable and has severely impacted my trust in your services. I am in desperate need of help and urgently request that my issues be addressed without further delay. The customer service provided by Crypto.com has been extremely disappointing, and I sincerely hope that this matter can be resolved promptly

Josh
Owner (É.-U.)
Gestion des investissements, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Certainly on the highest tier of all exchanges

5,0 il y a 9 mois

Commentaires : 🔥🔥🔥🔥 Overall it's good. A top tier choice and I recommend it ! Second only to coinbase.

Avantages :

They have, without a doubt, the largest variety of cryptos to choose from out of any U.S. Based exchange, you'll find coins and tokens here you won't find anywhere else. They also havea NFT platform and a decentralized wallet app. They accept debit and PayPal which is huge,but the thing I love is that they have relatively small fees, and INSTANT WITHDRAWALS USING A DEBIT CARD WITH NO HOLD!!!! This is HUGE for anyone who actively uses their crypto on other sites. They also have a user friendly interface and their charts are quite good as well, hoping for advanced charts spoon!

Inconvénients :

Their debit card is the worst. Annual fee, as well as tons of online retailers won't accept it, and once u put money on it/load it w crypto or cash u cannot retrieve it back on your account unless you go withdraw it from an atm. Another huge no for me is that the fees are not calculated into the price you say you want to spend. Example: say I have 30 dollars exactly on my card. I go to buy 30 of btc and it will try to charge you 32. Which can be a hastle as the fee is floating and not a fixed price. It's difficult to get exactly that 30 dollars without having to change the price a few times and that is highly annoying.

Clément
Clément
Founder (Luxembourg)
Utilisateur LinkedIn vérifié
Médias en ligne, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Crypto.com review

3,0 il y a 2 ans

Commentaires : From interesting to only cash grabbing, Crypto.com use an aggressive marketing strategy to acquire users and new clients without doing a real retention, they finally let down their early users for the sole profit of growing their user base.

Avantages :

On-ramp and off-ramp are pretty useful. Their crypto card is probably the most interesting service they provide to users, with cashback, staking and rebates.The smartphone application also allows cross-chain transfer from different EVM chains and a DeFi non-custodial wallet.

Inconvénients :

Crypto cards were interesting in the beginning until they decided to lower the features and raise their prices.For exemple, cashback on Netflix subscriptions is now limited to 6 months, they lower the staking reward to 7% a year and their lounge service is pretty useless because most of airports doesn't accept it.You need a computer to use the full fonctionalities of trading with their browser extension.

Craig
Chiropractor (É.-U.)
Médecine douce, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Beware, No customer service!!

2,0 il y a 6 mois

Commentaires : Terrible experience. Zero customer support. There are several other apps, like kraken or coinbase that actually do take care of customers.

Avantages :

The app was easy to use, but if you don’t know how to do something you are all on your own because zero customer support.

Inconvénients :

Complete absence of support. If you get locked out or forget your pin or password, you are in trouble. Say goodbye to your money because there is no help from crypto.com

Leah
Leah
Music Producer (É.-U.)
Utilisateur LinkedIn vérifié
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I like it but….

4,0 il y a 2 ans

Avantages :

The app is great. They have something called “Missions” where you can earn their proprietary Cronos, that can be converted to coins within the same network though.

Inconvénients :

The cards they offer make you have to stake cronos, a lot of it, and for like a year. Only one card doesn’t require any staking but also has no benefits. The missions are always the same and that kind of sucks because that could be a good incentive for people to log on more often. You have to actually make sure you’ve clicked on the missions tab to get anything out of them. For instance I completed the trade requirements a few times but forgot to activate the mission and didn’t get the diamond.

Alexander
Repair technician (É.-U.)
Électronique grand public, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Crypto.com is a great way to manage all of your digital assests

4,0 il y a 2 ans

Avantages :

My favorite feature of crypto.com is their crypto based debit card. I love the rewards that are included with it. The rewards also increase along with how much of their coin(CRO) that you stake. Also the card looks very sleek as well.

Inconvénients :

One difficulty I've had using crypto.com is dealing with customer service recovering my account after loosing access to an email account. The customer service is quite slow and overall it took almost 2 weeks to restore access to my account. This could definitely be improved upon.

Razal
ALL (Danemark)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Support??? any

3,0 il y a 9 mois

Avantages :

Nice deals, fast! Really not much else to write

Inconvénients :

NO SUPPORT, at all!!! Well i did get a response day after writing, apologizing the long response time and assuring me it would not happen again, not helping with my issue! and then again silence for now several days, still waiting!

Annamaria
Amministratore (Italie)
Électronique grand public, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Adatta anche ai neofiti del settore

5,0 il y a 2 ans

Commentaires : Partendo dal presupposto che non sono una grande esperta di monete digitali e cryptovalute in genere, questo software è stato talmente semplice da utilizzare, da abbattere tutte le riserve. Permette acquisti anche di piccoli importi, così da poter acquisire confidenza con la materia senza paure ed iniziare ad avere in seguito guadagni dai propri investimenti senza grosse remore

Avantages :

La semplicità d’uso credo che sia stato il fattore primario del successo di questo software. Dall’istallazione alla registrazione,fino al primo acquisto, tutto è risultato molto semplice e rassicurante

Inconvénients :

Ho avuto qualche difficoltà i primi tempi nell’ acquisto di NFT; la sezione non mi è risultata molto fluida

Pontsho
Founder (Afrique du Sud)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Crypto.com Review by @Pontsho_tvc

5,0 il y a 2 ans

Commentaires : All in all I would definitely recommend anyone to invest and trade using Crypto.com

Avantages :

I mostly liked the fact that there's so much to do on Crypto.com be it investments or learning to earn. It is all in one platform with almost every crypto on the platform... it makes it easier for it to be the one.

Inconvénients :

I don't like the fact that in the learning platform I got stuck bcos it is compulsory for users to deposit a certain amount to reach a certain level which is absurd.

Misagh
Self employed (R.-U.)
Production alimentaire, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Worse customer service and the most expensive crypto app to hold

1,0 il y a 7 mois

Commentaires : I am leaving crypto.com as you are useless when ever I need something it takes you days of not months to do nothing at the end you have never sorted any of the issues that I had like logging in my exchange

Avantages :

Nothing at all as the people working in this company are bunch of ignorant people who shouldn’t even have a job

Inconvénients :

The people working in crypto.com is what I disliked the most

Paul
driver (É.-U.)
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Crap is what I would call it.

1,0 il y a 6 mois

Commentaires : My personal experience of this particular website is nothing but bad support customer service and trash app.

Avantages :

Nothing Crap is what I would call it. And I won't be back

Inconvénients :

Customer service, support, costs, also withholding TAX documents

Cristian
- (Roumanie)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My withdrawals and transfers are delayed for days ...

1,0 il y a 2 mois

Commentaires : My withdrawals and crypto transfer were delayed for days. "Try to another date" is the usual answer from the client support. If you want to save money and time, avoid crypto.com is my advice.

Avantages :

Everything was fine until I wanted to withdraw my money ...

Inconvénients :

The withdrawal requests are received and canceled one after another ...

Claudio
Portuale (Italie)
Secteur maritime, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Da perfezionare

3,0 il y a 12 mois

Commentaires : Non la consiglierei ad un amico come ripeto c'è molto meglio

Avantages :

Sono poche le cose che mi sono piaciute rimane molto macchinosa la piattaforma

Inconvénients :

La lentezza della piattaforma nel complessivo

Samuele
Samuele
IT Manager (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Può ancora migliorare

4,0 il y a 2 ans

Avantages :

inizialmente aveva la migliore carta, offre tuttavia ancora moltissimi prodotti crypto

Inconvénients :

la carta è peggiorata, e l'utilizzo di alcune funzionalità non è sempre immediata

Dante Facundo
HR manager (Italie)
Ressources humaines, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Allocazione di Asset

4,0 l’année dernière

Commentaires : È stato un fedele compagno per l'allocazione dei miei fondi sia in asset che come conto.Sicuramente un app utile e che consiglierei

Avantages :

La possibilità di trasferire denaro in modo istantaneo con altri account.

Inconvénients :

Alcune volte non sono chiare le fee da pagare per le transazioni che si effettuano.

fabio
Tecnico (Italie)
Utilisateur LinkedIn vérifié
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Recensione su crypto.com

3,0 il y a 11 mois

Avantages :

Piattaforma famosa che permette di acquistare facilmente anche importi esigui di cryptovalute

Inconvénients :

Assistenza clienti inesistente, sembra si parlare con automi che non rispettano gli utenti

Malgorzata
Accounts payable (É.-U.)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

DO NOT use this app scammers

1,0 il y a 6 mois

Commentaires : Terrible poor customer service, no answers

Avantages :

Terrible! Does not give you money back, poor customer service. Easy to deposit but they give you a hard time to withdraw your money. I invested a year ago wrote over 100 emails no answers and still don’t see my money

Inconvénients :

Everything is wrong about this company they steal your money

Raúl
Raúl
Account Director (Espagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The most ambitious cryptocurrency project

5,0 il y a 2 ans

Avantages :

The security that they have implemented to operate meets all the minimum standards expected and is the best and most necessary thing that we must demand.

Inconvénients :

Currently I have not found anything that disappoints me, although perhaps in the future wanting to cover so many functionalities may cause some to be more neglected. But not currently.