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Avis clients sur ResortCleaning

En savoir plus sur ResortCleaning

Un excellent logiciel d'entretien ménager pour les locations de vacances.

En savoir plus sur ResortCleaning

Avantages :

Easy to use, convenient, keeps track of everything and also payroll.

Inconvénients :

Not being able to add recurring fees for invoices without creating additional appointments.

ResortCleaning - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
5,0
Fonctionnalités
5,0
Rapport qualité-prix
5,0

Probabilité de recommander le produit

10/10

ResortCleaning a reçu une note globale de 5 étoiles sur 5 d'après 10 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (10)

Angela
Owner - Marketing (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great System, Ease of Use

5,0 il y a 12 mois

Commentaires : If I have an issue - Resortcleaning is either a text or email away! They have NOT let me down!

Avantages :

I’ve used Resortcleaning since 2010. I have watched the company grow and help countless others with the ease of the Resortcleaning system. The features are easy to use, the upgrades over the years have been extremely critical as our hospitality industry has grown and changed! [sensitive content hidden] and his team always exceed our expectations when new features are added! Resortcleaning has helped our family business grow with keeping track our cleaning staff, property owners and managers rentals, our beach vacation rental equipment side, our maintenance to properties, and in the last few years with our own Airbnb rentals! We continue to choose using Resortcleaning.com year after year…[sensitive content hidden] provides our company with endless possibilities to run our business from anywhere …the dependability, functionality, and its a great price point for us to continue to grow and evolve using the system.

Inconvénients :

Quickbooks doesn’t communicate back to Resortcleaning - hopefully one day that will evolve and communicate to each other! Sometimes I feel like I’m double working on tracking.

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Hi Angela, Thank you for your continued trust in RC! We do have plans in the future to update our QB integration to receive payment status back.

Sharon
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solution to Managing Your Cleaning Business

5,0 l’année dernière

Commentaires : I was OK using a spreadsheet to manually track my cleanings until I decided to grow. As I added more clients and staff, ResortCleaning grew with me. As I needed to add features to help me manage that I had not needed when I was a smaller company, the staff helped me know what features were best and how to implement them.

Avantages :

I love how the system integrates many aspects of running a vacation rental cleaning business into one solution - integrated appointments, scheduling, inventory, payroll reports, inventory with credit card processing all in one place. Fewer clicks = more time to manage my business instead of being stuck behind a desk.

Inconvénients :

Getting started is a little learning curve. The look and feel was different than what I was using before. But the customer service is fantastic. I can schedule training calls to learn about new features, bounce my processes off the staff to get their opinion of the best way to organize my work flow and also email in specific questions. They always reply promptly.

Réponse de l'équipe de ResortCleaning

l’année dernière

Hi Sharon, We've loved working with you over the years and hope that we continue to help your cleaning business for years to come!

George
Owner/Operator (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best System out there

5,0 il y a 12 mois

Commentaires : This is by far a great device for the 300 plus customers that we have. The level of customer service along with its ease of access to my clients is instrumental in my success. I love it and the people who work there are honestly great people! I have been with them from almost the beginning and have seen the positive changes they have made and contributions to the VRBO community

Avantages :

The Customer Service is beyond awesome. The entire crew has helped us in every kind of problem that has ever arisen and even developed components to help us. They have spoken with our customers in order to make the ease of transition smoother and its a big reason our customers stay.

Inconvénients :

We use an alternative system for billing, but we have spoken with other companies who use resorts and they love it. I am positive it works well.

Réponse de l'équipe de ResortCleaning

il y a 11 mois

Hey George, Thanks for the kind feedback! We love working with your team and you!

Carol
CEO (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lifesaver!

5,0 il y a 12 mois

Commentaires : The customer service is outstanding and prompt. I cannot imagine running my business without it!

Avantages :

The time and the headache of communication with staff is a thing of the past. I used to spend hours assigning cleans and hoping things weren't overlooked. Resort Cleaning has taken away so much anxiety and frustration and given me back hours of my life. I love the accountability that it places on staff as well.

Inconvénients :

I have not found anything to complain about.

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Hi Carol, We are glad that you love RC so much and I'm happy to hear that our customer service is providing such a great experience for you! Please let us know if there's anything we can do for you!

Jared
Owner/CEO (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Resort Cleaning is the ONLY WAY to Go!

5,0 il y a 12 mois

Commentaires : Second to NONE. PERIOD !

Avantages :

Resort Cleaning makes running my business in an ever-changing environment very easy. I would be lost without this Product, the Company and their amazing staff.

Inconvénients :

If I had to pick one thing, it would be the recent upgrades. However, I am aware change is necessary to grow and improve business functionality. As such, I am now adept to using the software after the changes and it has made things even easier than before.

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Hey Jared, thank you for your feedback! We appreciate your continued support of ResortCleaning. Please let us know if we can do anything to make the transition with the recent platform changes even easier.

Natalia
Housekeeping Director (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

CaribeResort & ResortCleaning

5,0 il y a 12 mois

Commentaires : The big benefit is that we are not working with paper scheduling, everething in in one program and Housekeepers are able to check in and out when the clening is completed, then Inspector is awere that service is ready to be inspeted

Avantages :

Resort Cleaning is a easy program to work with, team is always helping with any issues or questions that we have

Inconvénients :

I don't feel that something is mising in the program, for us as Housekeeping department everething is on and working good

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Thank you for the wonderful review, Natalia! We love working with your team and you.

Aaron
Ceo (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Thumbs Up

5,0 il y a 12 mois

Commentaires : I can sum it up in one words WOW!!!

Avantages :

We recommend resort cleaning to anyone in the hospitality / vacation rental cleaning field. Resort cleaning will steam line your business from a operational standpoint and increase your bottom line.

Inconvénients :

Their is nothing i can say that i don't like.

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Aaron, Thank you for the kind review! We appreciate your support as a client!

Brandy
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Software

5,0 il y a 12 mois

Commentaires : love it

Avantages :

easy to use, convenient, keeps track of everything and also payroll

Inconvénients :

new update made it a little more difficult to use

Réponse de l'équipe de ResortCleaning

il y a 12 mois

Hi Brandy, Thank you for your patience as we worked out the update. Please let us know if there's anything we can do to make it easier on you.

Alan
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing product

5,0 il y a 12 mois

Avantages :

Every aspect has helped our company grow to where we are today. Could not done it with out Resort Cleaning.

Inconvénients :

There is nothing I would change about the system.

Réponse de l'équipe de ResortCleaning

il y a 11 mois

Hey Alan, We've appreciate the review and we really enjoy working with your team as well. We look forward to seeing you guys continue your growth.

Kimberly
Owner (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My rep was so helpful!

5,0 il y a 11 mois

Commentaires : It has been a great experience and having [sensitive content hidden]
help has truly made all the difference!

Avantages :

The integration and the customization as well as the support and customer service!

Inconvénients :

Not being able to add recurring fees for invoices without creating additional appointments

Réponse de l'équipe de ResortCleaning

il y a 11 mois

Hi Kim, We are so happy that you've had such an exceptional experience so far with ResortCleaning. Please let us know if there's ever anything we can do for you.