Avis clients sur Akitu One

So Glad we switched to Akitu

Commentaires : The support from Akitu has been nothing short of outstanding. [sensitive content hidden] and the team have been incredibly attentive.

Avantages :

Easy to use, full featured, and reasonably priced. It's amazing that so much new and useful functionality is constantly being added.

Inconvénients :

I was nervous that Akitu was a small company at the time, but in the end it was not an issue whatsoever.

The best software we have found!

Commentaires : Finding Akitu was like a dream, it fit our budget and the specific needs of our Dental Hygiene Clinic. We had a rough start opening our clinic. We tried several softwares and often found that they had misrepresented their capabilities or failed to deliver on their promises. Prior to Akitu we required more than one software at a time to meet our specific needs. The cost was significant and we spent endless hours transferring info between our previous softwares. Finding Akitu has saved us so much time, money and removed the headaches from our daily admin duties. Akitu will allow us to continue to operate without an administrator for much longer allowing us to continue to build our practice at a reduced cost! It has been a lifesaver!

Avantages :

-ease of use -friendly and fast support -cost -automated systems allow for us to save on admin until we have the budget for an additional salary. -constantly working to improve the software with regular upgrades -very receptive to feedback and quick to implement changes to further improve the client experience

Inconvénients :

-there isn't anything to complain about Akitu checks all the boxes.

Akitu 1 Dental software

Commentaires : Its good

Avantages :

IT is very easy to learn, some feature require more clicks.

Inconvénients :

It is not compatible with my xray software system, so I can't do bridging

The best management software for dental clinic

Commentaires : Beside being great software that addresses all the issues in clinic, the customer care is awesome

Avantages :

Comprehensive and very detailed clinical charting.

Inconvénients :

Have to pay $50 more if used more than 1000 text messages.

Brilliant Easy to use Software

Commentaires : 5 star overall experience - customer service is excellent and extremely fast.

Avantages :

Customer service and well designed. Akitu One has built this program based on the needs of its user. It's so easy to use, everything was been created with meaningful intentions. Just brilliant work and software.

Inconvénients :

Honestly, there really isn't anything to not to like about this software. If you ever think of something that can be improved the team is always willing to adapt and improve the functions to make your charting and administration work seamless.

AkituOne - So happy we made this change in our office

Commentaires : Extraordinary. It has been a pleasure working with [SENSITIVE CONTENT] and his support people. The quality program, quality people.

Avantages :

We are less than 6 months with Akitu One. I love the financial system and the invoices. We came from a system that had a terrible financial layout and this has completely changed my mindset when having to do my collections. I love being able to send an invoice by email while still in that invoice. Time savings is a plus, so I am enjoying the fact that information retrieval is usually just a click away, pretty much anywhere in the system. The Akitu Intelligence was a real selling point for me and it has been a fantastic addition to my daily routine.  I must add, there was an unexpected bonus to this software that we did not expect and I am very happy with the decision to purchase AKITUOne. [SENSITIVE CONTENT] and his group are THEE most significant features of this program. The overall support and attention that we have received from them right from day one have been amazing. They are open to feedback and suggestions and have been great with some customizations of the program for our office needs.

Inconvénients :

The migration was stressful of course. Our office was with another software for over 20 years so we had a lot of information to migrate. I won't lie, there were a lot of financial adjustments to be made after the migration but not the fault of AKITUOne. In fact, they were able to provide me with a list of accounts that needed attention and unlimited support during this time. The reason for the account problems was going from a system that did not use invoices to a system that did. Being on the Administrative side of the office and dealing mostly with the schedule and reports, I can only speak to what I use the most. We have noticed some areas that are limited when rebooking broken appointments and also some limits to booking off of a patient's planned treatments, that information is not carried over to the actual appointment. Not a huge deal but again, I am always looking to save time where I can.  The support staff have been open to this criticism and are looking into ways to address this.

Amazing dental software

Commentaires : We are lucky to have found this program

Avantages :

Easy to use and learn. All our staff live it and we can easily train new hires

Inconvénients :

So far I am really happy with the features but we always give feedback and support team help us

Number One

Commentaires : I love akitu one, the support is number one, I loved the training, I love the wiki for added support, I love the email portion of the billing which makes admin work so much easier

Avantages :

I absolutely loved the training. It felt like someone really cares about your business and your people. The support is 5 star. It is quick resolution, the support time needs to be acknowledge for their professionalism, kindness and patience.

Inconvénients :

On the charting, I do not like the images used to indicate a full upper denture or the partial dentures. I would like to see more charting in the AAP periodontal stage and grading, conditions of the tissue's. I feel as a hygienist this area is lacking a bit. I would like to be able to draw on the odontograms to give a more specific picture of what is really happening such as the area of decay is larger that just a black dot.

We are very happy with Akitu One!

Commentaires : As a dental team we were quite leary about the new software and that there was only online training available. Just very different than previous software switches but we were all surprised with how easy we were able to make the switch and get most things figured out.

Avantages :

Quick, easy and any changes we seem to ask for to improve usability seem to be added in. Good customer support from what i hear.

Inconvénients :

Not really anything in general but there are a few tweeks that can be made. More templates for xrays and IO photos. Also in the probing chart, if adjustments are made to an existing perio exam, it should save as a new date at the end of the day (sometimes multiple saves are made during exam so would have to be end of day).

Easy to use, Time Saving Software

Commentaires : The overall experience has been great. The software is so easy to use, it took practically no time to pick up. The features help make day to day administration work flow smoothly. I love that the support is so responsive, they really helped in the beginning when I had a lot of questions.

Avantages :

The software itself was very easy to pickup and learn. The instant messaging feature is very convenient and useful when communicating with other staff members. In regards to billing I use the Akitu One Intelligence feature multiple times a day to ensure my invoices match with the explanation of benefits which has been a HUGE time saver. All of the settings were able to be customized to how our clinic functions, so it really felt like it was made for us.

Inconvénients :

The tech staff have been great regarding developing features that may be lacking. We requested some small changes to existing features and they were able to implement those to suite our clinics needs.

I'm very happy to have chosen Akitu One

Commentaires : Fantastic and smooth, we love the software and recommend it for any dental clinic!

Avantages :

I love that it is very innovative and modern in all its technology, including the drag and drop feature. It is also cloud based, so I never have to worry about losing my information nor a server going down during work day. Customer service and product training have been very accommodating and available when we have needed it. The finance section is very organized, and it makes all adjustments/write offs, credits, prepay etc easy to set for billing. My favorite features of the software is the team chat, recall/planner for booking, and the clear and modern charting.

Inconvénients :

I would say some charting conditions I like to implement in my practice were missing, however the development team were able to customize and add them for me by time I started my subscription.

Akituone - The Gold Standard for Dental Software

Commentaires : It has surpassed any expectations I had when considering Dental Software and 10 months later. I am still continually impressed by Akituone!!! Please continue to do what you are doing. As an independent dental hygienist with no tech support in-house, Akituone has always been there for me! THANK YOU!

Avantages :

The support - I cannot say enough about the support. Any issues or questions I have are addressed in the most personal, comprehensive, efficient manner. Your support team goes above and beyond and I hope you value them!!! (especially [sensitive content hidden]!!) I also want to add that when I did my on-line training sessions (Fundamentals) with [sensitive content hidden], she was most patient with me and spent so much time with me and I really appreciated that!

Inconvénients :

As a 51yr. old clinician who is not tech savvy, I did find the learning curve to be huge!! I especially did not enjoy building templates, I just could not wrap my head around it even with all the wonderful support I was given.

Akitu One was the best choice for my new Independent Dental Hygiene clinic

Commentaires : I am extremely happy with my choice of Akitu One as my dental management software for the start up of my new dental hygiene clinic. I initially chose Akitu One for their cloud-based feature and the clean, modern, organized display of their content and graphics. But I was pleasantly surprised with the overall ease of use of the software, such as scheduling, charting, billing and most importantly the clinical notes templates. I was able to easily create many specific templates that drastically reduced my overall documentation time. In addition, Akitu One's support team has been fantastic. [sensitive content hidden] is quick to respond and is always so helpful with any issues that I have had. Overall my experience with Akitu One has been excellent and I would highly recommend them to anyone looking for a modern, cloud-based, streamline dental management software.

Avantages :

cloud-based (I can access the software from anywhere); overall ease of use (very easy to learn and use); modern professional graphics (clear, organized in a not too busy or cluttered layout); ability to easily create personalized, specific clinical notes templates; great customer support (very quick with responses)

Inconvénients :

ability to 'move' through the perio chart from tooth to tooth is slow due to needing to click on each tooth with the mouse (ex: when I need to add BOP after having taking the probing measurements); no 'written' support material to reference on my own

Best Canadian Software

Commentaires : It was Great experience with the team, [SENSITIVE CONTENT] Was amazing ready to help anytime, Co-operative.

Avantages :

This Is one of the best Software to the ease of the Dental team, easy To manage, easy to learn, would recommend this software should Give a try will work, Love the idea of cloud based software, operate from anywhere

Inconvénients :

Billing Part is little bit tricky, need to make sure you are submitting right things No change of mistake, can not change once Billed, there should be something to change it for more conveniency of dental Office, Appointment part Needs a Small Update.

Dental Software Review

Commentaires : Akitu One has been great to work with. They have been attentive to any suggestions and always quick to assist when needed.

Avantages :

I am just starting out my dental hygiene business but have been in private practice for many years using various dental software programs. Akitu One has been amazingly easy to use and did not require a whole lot of training. From inputing patients profiles, scheduling, charting, billing and running reports, the system does not require you to be tech savvy. Everything is clear and easy to understand. If I had any issues at all, they were simple fixes and customer service was quick to help when needed. Highly recommend Akitu One.

Inconvénients :

Not having preset Dental History and Medical History forms available to have a quick start to the program.

Akituone has been an amazing software

Avantages :

Easy to use and very straight foward I like the new updates and features added

Inconvénients :

Task bar. It would be great to constantly see an aging list of tasks that are overdue. But the current feature is already amazing.

Best decision about software yet

Commentaires : Complete Satisfaction

Avantages :

I was really on the fence about the time and effort to switch. However with multiple practices it was impossible to get out current software to function at a level that was even passable. Akitu is cloud based and developed in Ontario so it was a no brainer for the legalities of our College needs.once the decision was made the process was so simple I wish I had done it long ago! The training walks you through all your little hurdles and helps you to become an expert in no time and it functions the way it is meant to!!! They are always taking our request into consideration and want to make it work for us in the clinic!

Inconvénients :

Once over the learning curv I really haven't found anything i cant live with in our clinics.

Akitu One Review

Commentaires : So far, am pleased since moving from old dental software.

Avantages :

Modern, simple and easy to use. Very user friendly and icloud base helps a lot. Akitu One is always improving.

Inconvénients :

A bit confused on where/who to contact for support. Have had issues reaching and resolving support when needed.

Akituone team is excellent

Commentaires : Great so far, I have been using for just under one year now and will continue

Avantages :

Good sales, service and support so far! system is intuitive and company takes into account the users input for improvements often

Inconvénients :

No problems yet! I have been satisfied with my use of the software. (Basic billing use so far)

Happy User

Commentaires : Eugene is the heart of this company. He answers the phone promptly, is extremely knowledgeable and goes above and beyond to improve the software with every suggestion.

Avantages :

Easy to use, visually appealing. Minimal training required for auxiliary staff.

Inconvénients :

There are lots of features that still need some improvement. But in the short time I have been using it a lot of those concerns have been quickly and easily addressed.

Excellent program and customer service

Avantages :

Excellent customer service. Someone is always available to help and answer my questions. The program itself it easy to learn to use. The akitu team is constantly updating with new features for more improvements.

Inconvénients :

There are small features/algorithms that could be improved to improve ease of use. However, they are minor issues and the support team always addresses the issues quickly if we bring them up. Once again these minor issues reflect the good customer service/support I received as a client.

User Friendly

Avantages :

super easy to use, user friendly & modern.

Inconvénients :

i think the imaging could use some upgrading. Such as being able to expose x-rays without having to reset each time.

Hello this is my review

Commentaires : Great, I don’t think this should have a mandatory min

Avantages :

Easy to use and customer service, always quick to answer

Inconvénients :

Changing schedule availability is a pain

Best Customer Support

Avantages :

The software is very user-friendly and modern. I love the look. I also love the customer support-- they are prompt, thorough, and very kind. [sensitive content hidden] is amazing!

Inconvénients :

I am still in the process of integrating my camera and x-ray software, but hopefully that will be completed soon!

Meghan

Commentaires : really good. customer service is great

Avantages :

Easy features, user friendly, the two way text communication with clients.

Inconvénients :

how you have to remake a missed apt from the broken apt lists