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En savoir plus sur monday CRM

monday est un système d'exploitation sur cloud, où les équipes gèrent leurs projets et leurs tâches quotidiennes, qu'elles soient au bureau, à la maison ou en déplacement.

En savoir plus sur monday CRM

Avantages :

Monday.com has been one of the easiest project management tools I have ever used, it has great UX and UI.

Inconvénients :

Hard to prioritise jobs. Hard to get a sense of everything not done for one contact.

monday CRM - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/ 10

monday CRM a reçu une note globale de 4,7 étoiles sur 5 d'après 402 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (402)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Monday Sales CRM : un logiciel simple d'utilisation pour une gestion commerciale réussie

5,0 il y a 2 ans

Commentaires : De façon générale, Monday CRM est un outil de marketing automation adapté au suivi de la gestion de projet et au suivi après-vente. Je le recommande vivement aux TPE et PME.

Avantages :

Monday vous offre un CRM personnalisable, simple d'utilisation autant pour les novices que pour les commerciaux. J'apprécie énormément la flexibilité de l'outil et sa capacité à faciliter le suivi des tâches. Cela m'a permis non seulement d'adapter ses fonctionnalités aux besoins de mes clients, mais aussi de garder un œil sur les différents processus au sein de leur entreprise.

Inconvénients :

Je pense que Monday pourrait davantage optimiser l'expérience d'utilisateur. Même si le logiciel est facile à prendre en main, sa configuration n'est pas des plus simples.

Julien
Chargé de communication numérique (France)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Une interface exemplaire

5,0 l’année dernière

Avantages :

C'est hyper agréable de travailler sur cette solution : l'ergonomie est bien pensée, l'interface est très belle : ce qui en résulte une prise en main simplifiée pour tous, même ceux qui ne sont pas habitué des CRM

Inconvénients :

L'offre basic est trop limitée, ce qui oblige tout de suite à prendre un forfait plus cher et c'est là que le bas blesse : si plus de 4-5 personnes doivent utiliser le CRM on se retrouve très vite avec un cout non négligeable... On aurait aimé un effort sur le prix pour conserver cette solution

Serge Isidore
Serge Isidore
sales manager (Bénin)
Utilisateur LinkedIn vérifié
Construction de matériel ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel très intéressant

4,0 il y a 2 ans

Avantages :

Monday Sales CRM c'est un logiciel très intéressant pour la gestion des prospects et qui caractérise beaucoup de choses dans les entreprises . Ça m'a tellement aidé pour la gestion des ventes . Je le recommande vivement aux autres . Et également des fonctionnalités incroyables . J'apprécie énormément

Inconvénients :

Monday Sales CRM , un logiciel que j'apprécie beaucoup et ce que j'utilise aujourd'hui pour la prospection . Mais ça manque un d'efficacité du service d'assistance . J'espère qu'il vont régler ce problème vite pour le meilleur de ce logiciel .

Mehdi
Consultant (France)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Magnifique

5,0 il y a 2 ans

Avantages :

Avec Monday sales CRM je peux gérer les clients et les activités facilement

Inconvénients :

Je ne trouve pas des points faibles dans le logiciel

Yoran
Commercial (France)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Super CRM

4,0 il y a 2 ans

Commentaires : J’utilise ce CRM tous les jours, il est génial et m’aide dans la gestion de mon porte feuille client, à la hauteur de mes attentes

Avantages :

Vue sur l’ensemble du pipeline de prospection et vente excellente

Inconvénients :

Campagne marketing peut être améliorer !

Ava
Ava
Staff Software Engineer (Inde)
Utilisateur LinkedIn vérifié
Développement de programmes, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Efficient contact tracking

5,0 il y a 5 mois

Commentaires : Monday CRM is easy to use and keeps client relationships organized, though the cost can be a hurdle for smaller teams.

Avantages :

Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines.

Inconvénients :

The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams.

Zac
Zac
President / CEO (É.-U.)
Utilisateur LinkedIn vérifié
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great all-in-one CRM and project planning software.

5,0 il y a 3 ans

Commentaires : This platform has allowed me to grow my business processes through one main "hub" platform and has made it so easy for me to onboard new members and get them acclimated to the work flow immediately.

Avantages :

The flexibility of boards to be created with different purposes such as client management, lead generation, financial analysis, project management, team management, file storage and so much more. I've really leaned to Monday to become my all-in-one hub for my business processes.

Inconvénients :

There are definitely growing pains to creating the perfect software that fits your needs but trial and error is just part of the process. I'm planning and creating uses for Monday I never thought of 6 months ago which I've only been able to think of because of my experience gained from daily use of the software.

Alternatives envisagées précédemment : Salesforce Sales Cloud et Asana

Pourquoi passer à monday CRM : Monday has a much more user-friendly interface which is important to me when onboarding new team members. I want to make our system something people enjoy using instead of dreading to do a daily task on a non-ergonomic system like some of the competitors.

bakka
invetory officer (Ouganda)
Matériaux de construction, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great experince with in a min time

2,0 il y a 6 mois

Avantages :

Workflow features was the main reason why i purchased this software but it didnot move on well for the time i used the software.

Inconvénients :

I wish they could refund me the subscription that i wasted while using this software.

Samuel
Samuel
Founder (Canada)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Would recommend to manage everything

5,0 il y a 4 ans

Commentaires : We got more efficient because we can manage priorities and tasks more easily. Sections for leads helped our team see who had to contact clients. We also used it to work on social media content together.

Avantages :

Really liked the task management and the lead management. Super efficient with my team, easy to use and easy to implement. Liked the lead funnel to manage my prospection.

Inconvénients :

The fact that time tracking is in a pricier version. I would like to see an access to clients for certain boards i want to show them.

Alternatives envisagées précédemment : Workzone, Trello et ClickUp

Pourquoi passer à monday CRM : Interface looked prettier and more seamless. Price was also a factor. Free trial convinced us to use monday!

Robin
Robin
Founder, Consultant (Canada)
Utilisateur LinkedIn vérifié
Recrutement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very happy with Monday.com

4,0 il y a 3 ans

Commentaires : This is my second company using Monday.com and the first time utilizing the CRM. The automations are great!

Avantages :

The interface is simple and easy to use while being pleasant to interact with.

Inconvénients :

The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal. It is typically resolved quite quickly.

Alternatives envisagées précédemment : Asana et HubSpot CRM

Pourquoi passer à monday CRM : Familiarity, cost, aesthetics of the interface

Sam
Sam
Broker Associate (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Monday is great for Real Estate CRM

5,0 il y a 3 ans

Commentaires : I love it! Has kept me organized and on top of all of my work as a commercial real estate agent.

Avantages :

Keeps track of all my contacts and most of my interactions with clients, also great for managing projects and workflows.

Inconvénients :

Communication integaration has been a slight issue with Outlook, there are ways to get around it though and make it work. Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable.

Greg
Greg
Operations Manager (Canada)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

User friendly CRM and Project Management Tool

5,0 il y a 3 ans

Avantages :

Monday.com has a easy intuitive set up process that has good flexibility to modify as required.

Inconvénients :

Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up.

Alternatives envisagées précédemment : Salesforce Sales Cloud

Pourquoi choisir monday CRM : We wanted to combine the Procore document management system with CRM and Sales, Monday.com does both.

Logiciel antérieur : Procore

Pourquoi passer à monday CRM : We started Monday.com as a free trail and be the end of the month had it 75% integrated with our needs and we strayed with it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outstanding CRM/PM tool for matrix organisations

5,0 il y a 11 mois

Commentaires : Excellent
Its a great tool to make your PM and AI driven work

Avantages :

1. Excellent interface 2. Super easy command 3. Effective AI 4. Quick operation 5. Effective project management

Inconvénients :

1. Expensive a bit 2. Turn around time for support is 3-5 days

Melissa
Assistant General Counsel (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Decent Product!

5,0 il y a 7 mois

Commentaires : Overall, very pleasant and positive experience.

Avantages :

Easy to use, organize and filter data. Excellent for project and deliverable tracking but also great for just maintaining workflows.

Inconvénients :

There is a limit to how much data and/or columns and rows you can add to one monday board.

Nikita
Nikita
Marketing Manager CRM (Allemagne)
Utilisateur LinkedIn vérifié
Machines, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great Contact and Lead solution for small businesses

5,0 il y a 9 mois

Avantages :

Easy to deploy and setup sales teams and privileges. Analytics are already available at all times.

Inconvénients :

Sometimes system felt lagging but improved after time. Some analytics are hard to use. APIs needed finetuning.

Pam
Mortgage Loan Officer (É.-U.)
Immobilier, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

This is the professional software you have been looking for!

5,0 il y a 3 ans

Commentaires : I am obsessed. I have told everyone in my office about it and my team is always bragging about our pipelines and management. Other teams are impressed with what we have working in Monday.com!

Avantages :

I am NOT a tech guru. I can do everything on my own with ease and I created many boards with impressive functionality that myself and my team use everyday. We all love it!

Inconvénients :

The importing and organizing of information into Monday.com was easy to do, but took a lot of time to organize everything. BUT it was so worth it because everything is so organized and works very well now!

Nick
Owner (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Monday, the best tool you don't know about.

5,0 il y a 3 ans

Commentaires : The power of this tools has allowed us to scale by keeping our growing team all moving in the same direction. We have taken Traction's Level 10 and build a version of their meeting format for our company. We then built a Now -3, Next-5, Later board for our project clients.

Avantages :

The automation and how we can take items from other boards and fit them all onto one board. Then when you or the client updates information it syncs across the boards. We use this for our Level 10 meetings and NNL to keep the team all moving in the same direction.

Inconvénients :

Cannot single out a row, we can only single out a column. Cannot do a lookup function i.e. go find this word and pull the data from this row.

Kaylee
Project Manager (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love how customizable Monday is!

5,0 il y a 3 ans

Commentaires : It has been so helpful, especially as we are building our team. When it was just two of us, it worked well but now that there are three of us, it's crucial that we have it!

Avantages :

It's easy to use and it actually works for us! There are so many products that have maybe one or two features we need but it wasn't until Monday that we could get everything we need in one place.

Inconvénients :

Honestly, it's just that it can get a little overwhelming because there are SO many things you can do. I want to spend so much more time customizing and optimizing it but I feel like that venture will never end.

Seejal
Sr Systems Engineer (Pays-Bas)
Biotechnologie, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best one to have for a business analyst

4,0 l’année dernière

Avantages :

Ease of use. Quick resolution from support team. Loads of features.

Inconvénients :

Pricing is on the higher side. Duplicate data are a concern.

Ramon Antonio
Ramon Antonio
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Increasing my productivity and closing more deals.

5,0 l’année dernière

Commentaires : I like it because I can set reminders, schedule actions based on events, and send follow-up emails automatically.

Avantages :

I like it because from the first moment I started using it I was able to navigate through all the features without any problems and find what I needed quickly.

Inconvénients :

The truth is that I find it a little uncomfortable that sometimes the page loading can be slow, especially when I have a lot of data and records.

Cristian
Cristian
Manager (Grèce)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good product, but didn't have the time to fully use it. Very robust.

5,0 il y a 2 ans

Avantages :

Great software overall, with an intuitive UI and a great level of customization. The automated emails seemed to be a very useful feature, but I didn't get to use them fully. Customer support is really good. Unfortunately, I had to change to HubSpot because my team was used to this one and was complaining about making them change it. Had to listen to them this time.

Inconvénients :

Nothing to dislike really. I want to give it a second chance, for another project that will come up in the next 2 months, with a new team.

Alternatives envisagées précédemment : Zoho CRM, ClickUp et HubSpot CRM

Logiciel antérieur : HubSpot CRM

Alejandro
Alejandro
Bachelor of Digital Marketing (Mexique)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

monday.com is amazing

5,0 il y a 3 ans

Commentaires : Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our communications with our customers and is extremely intuitive. Helps team members quickly analyze the tasks they need to work on, workflows are based on collaboration needs across departments. It is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.

Avantages :

This software is very affordable and really helps with small business management. I work at a marketing agency, and since we implemented Monday.com as our communication device for customer-facing, project management, and when working on other teams, we've seen a huge reduction in confusion, fewer missed emails, and more satisfaction with customers. Monday.com is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management. -Optimize my daily and weekly team meetings -Track the completion of the project in real time. -Collaboration and project management with people outside my company.

Inconvénients :

I love the web version, but I have problems with the Android application, it is super slow, it does not finish loading the information and when it loads, it uses a lot of data. Simply put, the smartphone app is not working.

Alternatives envisagées précédemment : Trello

Pourquoi passer à monday CRM : Offer more features at a lower price

Cath
Cath
Chief Commercial Officer (Australie)
Utilisateur LinkedIn vérifié
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

How to improve your bottom line with Monday.com

5,0 il y a 3 ans

Commentaires : Monday.com allowed many of our processes to be automated, created an improved collaborative approach and ability to easily report on key business risks, revenue , projects and opportunities.

Avantages :

Monday.com is a very easy to use platform with prebuilt templates to help get you started. Once you have your basics sorted, the opportunities to create greater efficiencies in your business are endless.

Inconvénients :

Email formatting is still on the to do list for improvement with limited options. There are work arounds but looking forward to the editing tools in email being expanded.

Marc
Marc
Chief Relationship Architect (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A bit of patience and focus Monday.com will transform your work life!

5,0 il y a 4 ans

Commentaires : Wanted a more efficient way to manage internal processes and the ability to refine and document best practices. Tear off the lid on the most successful contributors/managers across the organization and what they DO in order to be better as an organization.
Wanted a way to keep track of everything and focus limited human resources to maximize efficiency.

Avantages :

Hard to know what people were working on so had to send emails to get updates - now NO time spent reading, writing, or dealing with internal emails Know where everything stands - no redundancy Customizable CRM automation and integrations Following up leads easily and not having to get things buried in the box Onboarding clients is faster Management time saved Everyone at the company is united and on the same page

Inconvénients :

I am not a fan of the sidebar to include minor or tasks as it feels a bit clunky. The learning curve, for me, was a bit long. Not that it's hard to use but it's that there are SO SO many things this software does to make your life easier and more efficient we are STILL uncovering new and better ways of doing things.

Ashley
Sales Associate (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Monday changed my job and made life so much better

5,0 il y a 3 ans

Commentaires : Overall Monday has been the best thing incorporated in my job since I have worked here for 3 years. It has made work flows so much better and saves time not keeping up with paperwork.

Avantages :

My favorite thing is going paperless and not having the stress about losing important information.

Inconvénients :

That I cannot revise multiple bids instead I have to redo the invoice every time, and save the file and upload it .