15 ans à aider les entreprises françaises
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En savoir plus sur monday sales CRM

Idéal pour les petites et moyennes entreprises, monday sales CRM est un CRM sans code entièrement personnalisable qui centralise vos ventes et votre communication avec les clients.

En savoir plus sur monday sales CRM

Avantages :

Monday.com has been one of the easiest project management tools I have ever used, it has great UX and UI.

Inconvénients :

Hard to prioritise jobs. Hard to get a sense of everything not done for one contact.

monday sales CRM - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

monday sales CRM a reçu une note globale de 4,7 étoiles sur 5 d'après 387 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (387)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Monday Sales CRM : un logiciel simple d'utilisation pour une gestion commerciale réussie

5,0 il y a 9 mois

Commentaires : De façon générale, Monday CRM est un outil de marketing automation adapté au suivi de la gestion de projet et au suivi après-vente. Je le recommande vivement aux TPE et PME.

Avantages :

Monday vous offre un CRM personnalisable, simple d'utilisation autant pour les novices que pour les commerciaux. J'apprécie énormément la flexibilité de l'outil et sa capacité à faciliter le suivi des tâches. Cela m'a permis non seulement d'adapter ses fonctionnalités aux besoins de mes clients, mais aussi de garder un œil sur les différents processus au sein de leur entreprise.

Inconvénients :

Je pense que Monday pourrait davantage optimiser l'expérience d'utilisateur. Même si le logiciel est facile à prendre en main, sa configuration n'est pas des plus simples.

Julien
Chargé de communication numérique (France)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Une interface exemplaire

5,0 il y a 2 mois

Avantages :

C'est hyper agréable de travailler sur cette solution : l'ergonomie est bien pensée, l'interface est très belle : ce qui en résulte une prise en main simplifiée pour tous, même ceux qui ne sont pas habitué des CRM

Inconvénients :

L'offre basic est trop limitée, ce qui oblige tout de suite à prendre un forfait plus cher et c'est là que le bas blesse : si plus de 4-5 personnes doivent utiliser le CRM on se retrouve très vite avec un cout non négligeable... On aurait aimé un effort sur le prix pour conserver cette solution

Mehdi
Consultant (France)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Magnifique

5,0 l’année dernière

Avantages :

Avec Monday sales CRM je peux gérer les clients et les activités facilement

Inconvénients :

Je ne trouve pas des points faibles dans le logiciel

Yoran
Commercial (France)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Super CRM

4,0 l’année dernière

Commentaires : J’utilise ce CRM tous les jours, il est génial et m’aide dans la gestion de mon porte feuille client, à la hauteur de mes attentes

Avantages :

Vue sur l’ensemble du pipeline de prospection et vente excellente

Inconvénients :

Campagne marketing peut être améliorer !

Serge Isidore
Serge Isidore
sales manager (Bénin)
Utilisateur LinkedIn vérifié
Construction de matériel ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel très intéressant

4,0 il y a 11 mois

Avantages :

Monday Sales CRM c'est un logiciel très intéressant pour la gestion des prospects et qui caractérise beaucoup de choses dans les entreprises . Ça m'a tellement aidé pour la gestion des ventes . Je le recommande vivement aux autres . Et également des fonctionnalités incroyables . J'apprécie énormément

Inconvénients :

Monday Sales CRM , un logiciel que j'apprécie beaucoup et ce que j'utilise aujourd'hui pour la prospection . Mais ça manque un d'efficacité du service d'assistance . J'espère qu'il vont régler ce problème vite pour le meilleur de ce logiciel .

Zac
Zac
President / CEO (É.-U.)
Utilisateur LinkedIn vérifié
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great all-in-one CRM and project planning software.

5,0 il y a 2 ans

Commentaires : This platform has allowed me to grow my business processes through one main "hub" platform and has made it so easy for me to onboard new members and get them acclimated to the work flow immediately.

Avantages :

The flexibility of boards to be created with different purposes such as client management, lead generation, financial analysis, project management, team management, file storage and so much more. I've really leaned to Monday to become my all-in-one hub for my business processes.

Inconvénients :

There are definitely growing pains to creating the perfect software that fits your needs but trial and error is just part of the process. I'm planning and creating uses for Monday I never thought of 6 months ago which I've only been able to think of because of my experience gained from daily use of the software.

Alternatives envisagées précédemment : Salesforce Sales Cloud et Asana

Pourquoi passer à monday sales CRM : Monday has a much more user-friendly interface which is important to me when onboarding new team members. I want to make our system something people enjoy using instead of dreading to do a daily task on a non-ergonomic system like some of the competitors.

Amanda
Amanda
Human Resources Generalist (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It is a great tool to control our sales efforts of all kinds

4,0 il y a 8 mois

Commentaires : It aids in keeping tabs on our various sales efforts, giving us an accurate picture of where we stand, and facilitating the dissemination of vital sales data throughout the organization.

Avantages :

Boards may be readily moved and interacted with one another. If you're in the real estate business, I highly recommend this software. Maintain an excellent database. Simple to complete on any device.

Inconvénients :

There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product. The inability to do content searches using MondayDoc is a notable omission from Monday.com.

Charleotte
Senior HR manager (É.-U.)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Ideal and Epochal CRM tool that we love.

5,0 il y a 2 semaines Nouveau

Avantages :

The software has a very easy to use interface. It offers us with a 14 day trial after our purchase. It is very easy to centralize all our customers communication via email. Easy to organize marketing campaigns thus improving our ROI.

Inconvénients :

For the time we have used the software no dislikes.

Dana
CRM Consultant (R.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It feels like a CRM but it doesn't behave like one

2,0 il y a 2 ans

Commentaires : It's been amazing to learn my ways around Mondaty.com but also not easy - a lot of time was spent on creating workflows and testing them, trying to make from it a familiar CRM software I've used before.

Avantages :

I love the intuitive UI and level of customisation easily achieved on Monday, it's an amazing software. Very collaborative and engaging, was great to introduce to my colleagues.

Inconvénients :

It is not actually a CRM, the entities aren't really connected, they are not independent entities but items that stands for themselves only as part of a board. hard to explain! the interaction between each entity had to be done manually, connected, automated. logic and basic features from previous CRMs needed to be re-invented. it takes a lot of thought to make it a proper CRM that contains some complicated features. Some featured remained unachievable.

Alternatives envisagées précédemment : Zoho CRM et HubSpot CRM

Pourquoi passer à monday sales CRM : We loved the designs and easy ways to communicate and collaborate work together.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outstanding CRM/PM tool for matrix organisations

5,0 il y a 2 mois Nouveau

Commentaires : Excellent
Its a great tool to make your PM and AI driven work

Avantages :

1. Excellent interface 2. Super easy command 3. Effective AI 4. Quick operation 5. Effective project management

Inconvénients :

1. Expensive a bit 2. Turn around time for support is 3-5 days

Greg
Greg
Operations Manager (Canada)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

User friendly CRM and Project Management Tool

5,0 il y a 2 ans

Avantages :

Monday.com has a easy intuitive set up process that has good flexibility to modify as required.

Inconvénients :

Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up.

Alternatives envisagées précédemment : Salesforce Sales Cloud

Pourquoi choisir monday sales CRM : We wanted to combine the Procore document management system with CRM and Sales, Monday.com does both.

Logiciel antérieur : Procore

Pourquoi passer à monday sales CRM : We started Monday.com as a free trail and be the end of the month had it 75% integrated with our needs and we strayed with it.

Samuel
Samuel
Founder (Canada)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Would recommend to manage everything

5,0 il y a 3 ans

Commentaires : We got more efficient because we can manage priorities and tasks more easily. Sections for leads helped our team see who had to contact clients. We also used it to work on social media content together.

Avantages :

Really liked the task management and the lead management. Super efficient with my team, easy to use and easy to implement. Liked the lead funnel to manage my prospection.

Inconvénients :

The fact that time tracking is in a pricier version. I would like to see an access to clients for certain boards i want to show them.

Alternatives envisagées précédemment : Workzone, Trello et ClickUp

Pourquoi passer à monday sales CRM : Interface looked prettier and more seamless. Price was also a factor. Free trial convinced us to use monday!

Sam
Sam
Broker Associate (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Monday is great for Real Estate CRM

5,0 il y a 2 ans

Commentaires : I love it! Has kept me organized and on top of all of my work as a commercial real estate agent.

Avantages :

Keeps track of all my contacts and most of my interactions with clients, also great for managing projects and workflows.

Inconvénients :

Communication integaration has been a slight issue with Outlook, there are ways to get around it though and make it work. Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable.

Regina Sophia
Product Lead (Philippines)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I love using monday Sales CRM!

5,0 il y a 9 mois

Commentaires : Our sales reporting have become easier since we used monday.com sales crm! Our [sensitive content hidden] loved it

Avantages :

I like that it's user friendly and that every update can be reflected to the dashboard. We don't have to create our own reports

Inconvénients :

Data import could be improved especially bulk imports

Alternatives envisagées précédemment : Salesforce Sales Cloud et Zendesk Sell

Pourquoi passer à monday sales CRM : We can relate it to our internal monday.com work management and we can easily switch when needed

Kory
Kory
Sales Manager (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Monday.com is a Great Tool for Several Needs

5,0 il y a 4 ans

Commentaires : We are using Monday.com for our internal strategy work. We use Basecamp for project management for our clients but Monday is a better fit for internal-only work.

Avantages :

The most valuable feature of Monday.com is flexibility. It offers several features and options for managing and using the tool but you have the option to utilize them as you see fit for your specific needs.

Inconvénients :

While the pricing is reasonable, I feel it should be priced better for additional users without having to upgrade to the next package level.

Alternatives envisagées précédemment : Trello

Pourquoi passer à monday sales CRM : Price, functionality and the User Interface (UI)

Caitlin
Reservations Manager (É.-U.)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Helpful for making sure potential customers don't fall in the cracks

4,0 il y a 3 ans

Commentaires : Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up emails so that I can maintain engagement with customers even after their purchase. Easy to use, visually pleasing, and with tons of customization tools that I haven't yet fully explored so I'd recommend checking out tutorials or watching demos in order to get the most out of it.

Avantages :

I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.

Inconvénients :

I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.

Alternatives envisagées précédemment : Trello

Pourquoi passer à monday sales CRM : I like both but I think Monday offered more flexibility in making this tool work for our particular business and also integrated well with some other apps that we use like Slack.

Graham
Director (Australie)
Aviation et industrie aéronautique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Monday.com for engineering

4,0 il y a 2 ans

Commentaires : Quite good for managing a few dozen leads and projects. I imagine this possibly wouldn't scale very well for hundreds or thousands of contacts.

Avantages :

The fact that the CRM templates are just the normal monday.com workflow means that tasks integrate seamlessly across your workflow as you manage many concurrent projects.

Inconvénients :

It is sometimes difficult to get a full overview of all the tasks you are doing and how this interacts with others.

Alternatives envisagées précédemment : Trello et Asana

Pourquoi choisir monday sales CRM : Trello is too simplistic and Monday.com allows the team to work in different project environments, e.g. Gantt, Kanban, list view, etc,.

Logiciel antérieur : Trello

Pourquoi passer à monday sales CRM : Trello is too simplistic and Monday.com allows the team to work in different project environments, e.g. Gantt, Kanban, list view, etc,.

Gennaro
Head of Sales (É.-U.)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Monday.com Review

4,0 il y a 2 ans

Commentaires : Great system - need a tool like this to run the business day to day.

Avantages :

Great database for storing, easy to customize. Can be a CRM, Sales, and Client Support/Relationship Management offering all in one. Love the ability to differentiate workspaces and segregate users from seeing each certain data.

Inconvénients :

Sometimes it is buggy or slow to load and sometimes when you need to jam something in the system timing is important and could be frustrating. I would like more out of the box sales forecasting, lead gen/tracking tools. Hubspot was strong at this.

Pam
Mortgage Loan Officer (É.-U.)
Immobilier, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

This is the professional software you have been looking for!

5,0 il y a 2 ans

Commentaires : I am obsessed. I have told everyone in my office about it and my team is always bragging about our pipelines and management. Other teams are impressed with what we have working in Monday.com!

Avantages :

I am NOT a tech guru. I can do everything on my own with ease and I created many boards with impressive functionality that myself and my team use everyday. We all love it!

Inconvénients :

The importing and organizing of information into Monday.com was easy to do, but took a lot of time to organize everything. BUT it was so worth it because everything is so organized and works very well now!

Ari
BDR (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super easy to use and customize

5,0 il y a 2 ans

Commentaires : makes our operations run smoother

Avantages :

Ease of set up and ease of learning curve

Inconvénients :

nothing. The software works well and does everything we need it to do.

Alternatives envisagées précédemment : Zoho CRM

Pourquoi choisir monday sales CRM : needed something simpler and easier to use and configure

Logiciel antérieur : Salesforce Service Cloud

Pourquoi passer à monday sales CRM : faster set up

Daichi
Business Development Manager (Indonésie)
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The solution of our company looking for

5,0 il y a 2 ans

Commentaires : Since I joined the company in 2019, our sales team worked with the manual system like spreadsheet, etc. We often missed our client agreement due date because there is no platform to manage it with reminder or automation. With Monday.com we can manage our sales work perfectly, we can get a very useful notification of certain task, we can send a client satisfaction survey to our client easily.

Avantages :

The automation and integration are very helpful. I can explore more features by using Monday.com

Inconvénients :

The desktop app sometimes got crash, so I prefer using browser version

Deon
CEO (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Deon's Review

5,0 il y a 2 ans

Commentaires : Overall a highly positive experience.

Avantages :

I love the CRM system. It's easy to use and helps my team to keep track of our daily tasks and projects.

Inconvénients :

Sometimes software can be buggy. For example, there were several system outages within the last few months that delayed team productivity.

Alana
Grants and Awards Consultant (Australie)
Rédaction et correction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An all in 1 solution for businesses

4,0 il y a 2 ans

Avantages :

I love that we can monitor and track our team's progress, with resource management and CRM capability we are able to house all our operational, marketing and sales needs on this one platform.

Inconvénients :

I feel a bit lost with all the features, for all the integrations I feel its a bit unclear how to set up certain integrations, eg: Integrating my emails to track conversations within CRM and to have a log of contact.

Alternatives envisagées précédemment : Avaza, Trello et Basecamp

Pourquoi passer à monday sales CRM : More capability and seemed to be more conclusive

Kim
Organization & Strategy Analyst (É.-U.)
Organisme social ou civique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My Best Friend

5,0 il y a 2 ans

Commentaires : I absolutely love this software and couldn't do my job without it. It has become my best friend! It remembers hundreds, probably now thousands, of little details that I would never keep in my head but are now right there at my fingertips whenever I need them. I also love that it is easy to get new team members up to speed on it because it is easy to learn to use. Thank you so much for all the great work you've done to create this product!!

Avantages :

I loved that the set up was relatively easy and quite intuitive once I got the hang of it.I really appreciate that I was able to set it all up just how I need it, and to best suit our purpose. I'm doing outreach to hundreds of people in a critical aspect of our work and Monday serves me so well. I can so easily see what needs to be done, what is next and how well we are doing with individual aspects of the outreach. Also, it makes everything so transparent. My team can go in and see quickly and easily where we are on everything.

Inconvénients :

I don't feel like anything is missing. The automations were a bit tricky to get used to. I also find that I don't respond to the date reminders but that is my problem, not the software's!

Michael
Director (R.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Monday.com USer reveiw

4,0 il y a 2 ans

Commentaires : he product has solved inter company communication and CRM issues. We have been able to get on the same page together now quite easily.

Avantages :

I like the ease of the software and the user experience. The look and feel makes it great to go to daily

Inconvénients :

The Product can be very in depth when I do not need something to be. But it is a great product.

Alternatives envisagées précédemment : Salesforce Service Cloud et Pipedrive

Pourquoi choisir monday sales CRM : The price and ease of use.

Logiciel antérieur : HubSpot Marketing Hub