Avis clients sur usecure

En savoir plus sur usecure

Transform employees into a cybersecurity asset through automated Human Risk Management (HRM).

En savoir plus sur usecure

Avantages :

Phishing simulators with the ability to make custom campaigns. Phishing reporting button integration for Outlook.

Inconvénients :

We have nothing but positives about the software to date.

usecure - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,9

Probabilité de recommander le produit

9,4/10

usecure a reçu une note globale de 4,7 étoiles sur 5 d'après 59 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (59)

Christelle
Assistante commerciale - Back office (France)
Réseaux informatiques, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Un réel intérêt suscité pour nos clients

4,0 il y a 10 mois

Commentaires : Un réel besoin de la part de nos clients d'être testés et informés en matière de cyber sécurité notamment dans le contexte actuel. Le coût peu onéreux est un plus.
Bien choisir la périodicité des cours car toutes les semaines s'avère trop contraignant pour les utilisateurs. Un peu du mal parfois à comprendre pourquoi des utilisateurs ont plus de cours assignés que d'autres.

Avantages :

Le cycle de formation Ulearn adapté à chaque utilisateur en fonction de ses connaissances, pouvoir choisir la périodicité, le fait de pouvoir lancer des fausses campagnes de phishing intéressent de nombreux dirigeants.

Inconvénients :

Les traductions parfois approximatives des textes en français, la non-possibilité d'imprimer les résultats (graphiques en forme de toiles d'araignées notamment) sous forme de PDF à envoyer à nos clients. Peu d'intérêt de la part de nos clients pour le moment pour les chartes informatiques.

Réponse de l'équipe de usecure

il y a 10 mois

Hi Christelle, Thank you for leaving a review - it's brilliant to hear that you've found the tailored AutoEnrol process effective, as well as the uPhish simulated phishing tool. I will pass on your feedback re: the French translations to our localisation team. PDF report downloads are currently planned on our road map - we'll be notifying partners via our email newsletter once this is released, so keep an eye out :) - Jordan.

Cheick
CEO (France)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Après un bientôt un an...

5,0 il y a 11 mois

Commentaires : Très bonne l'accompagnement est très bien, il est suivi ...

Avantages :

La facilité d'utilisation de l'outil, l'intégration.

Inconvénients :

Je ne vois pas encore pour le moment les intégrations se font chaque mois ce qui est très bien on a toujours des nouveautés à présenter à nos clients.

Ludovic
Ludovic
IT infrastructure manager (R.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best training platform

5,0 il y a 10 mois

Commentaires : Highly recommend the platform and available in some many languages

Avantages :

End user really like it, I’ve been using Usecure from a previous employment and highly recommended to my new work place.

Inconvénients :

The reporting could be better but I assume they will improve this part of it .

Réponse de l'équipe de usecure

il y a 10 mois

Thanks for the review, Ludovic :) Great to hear your end-users are liking the training. We have more reporting features planned on our roadmap - make sure you follow us on LinkedIn and are subscribed to our newsletter to be notified! - Jordan.

lauren
Project Manager (É.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

We love usecure

5,0 il y a 10 mois

Commentaires : We switched to usecure from KnowBe4 and our response from our current clients have been very positive. We include usecure as a part of our offering and that is a differentiator in our market. We are also using this as a tool to get new customers for our business as well as usecure. We've also worked very closely with Nihil on development and it's great to have a partner that is open to feedback and implements changes.

Avantages :

Training is simple and easy to understand, making it more impactful. We also like that it provides other tools to help our clients understand/manage their cyber security using the breach scans and policy management.

Inconvénients :

I'd like to see more features of MSP Management to be able to track participating and scores from a higher level rather than having to log into each company.

Réponse de l'équipe de usecure

il y a 10 mois

Hi Lauren, Thank you for leaving a review! Great to hear that you're finding the training approach easy to understand, as well as enjoying uBreach and uPolicy. I'll pass on your feedback internally re: more MSP features for tracking participation and scores on a higher level. - Jordan.

Joshua
it support engineer (R.-U.)
Construction, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

nous review

4,0 il y a 11 mois

Avantages :

refreshes users n the courses often course are easy to do but easy to remember also

Inconvénients :

integrating with new users through microsoft so we dont have to add them

Utilisateur vérifié
Chief Information Security Officer (R.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great product with a great price tag

5,0 il y a 11 mois

Commentaires : Great platform. Easy to use, quick to setup and has a great price point. Support is always very quick to reply (often less than 1min through the chat - and it's a real person not a robot!). I have not found a product that ticks all the boxes like uSecure.

Avantages :

* Phishing simulators with the ability to make custom campaigns. * Phishing reporting button integration for Outlook. * Automated enrollment via Office 365 and automated phishing/training courses

Inconvénients :

* No ability to export metrics as PDF * Would like an API to interact with. * Some actions that I would expect be available from the uPhish/uLearn admin pages are only accessible as an context menu item in the Users page.

Réponse de l'équipe de usecure

il y a 11 mois

Thanks for reviewing usecure! Great to hear you're happy with the feature set, price point and our (human) support. We'll make sure to pass on your feedback to our Dev team :) - Jordan.

Nigel
Security Operations Manager (R.-U.)
Vente en gros, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

usecure Success Story

5,0 il y a 11 mois

Commentaires : We use uSecure to deliver regular User Awareness training to our users and also to run Phishing campaigns.

Avantages :

The ease of use an clear reporting make uSecure a standout product in comparison to other products. Even so it still delivers a lot of great features

Inconvénients :

Some more detailed reporting needs to be dropped out to Excel to achieve. However there are easy to use build in export tools to achieve this with.

Réponse de l'équipe de usecure

il y a 11 mois

Thank you for your review, Nigel! Fantastic to hear you're happy with the ease-of-use and clarity of reporting. We'll pass on your feedback to our Development team re: more detailed Excel reporting. - Jordan.

Tim
Cyber Security & Networks Manager (R.-U.)
Administration publique, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

uSecure - excellent

5,0 il y a 10 mois

Commentaires : Excellent

Avantages :

What I like most about the service is that is straightforward to setup, use and administer while still providing an excellent set of human risk management tools that is continually improving.

Inconvénients :

It would good to have the ability for delegated administrators to provide administration to a subset of users without giving admin access to all.

Andrea
Head of Services (R.-U.)
Informatique et sécurité réseau, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product, excelent value

5,0 il y a 10 mois

Avantages :

Ease of deployment and use. It transformed training our users from a tick box exercise into something that benefits both the user and the organisation.

Inconvénients :

Would love access to an expanded range of official training material that covers additional subjects outside of Cyber like H&S.

Réponse de l'équipe de usecure

il y a 10 mois

Hi Andrea, Thank you for your review! We've designed usecure to be as simple to deploy and manage as possible, so it's fantastic to hear you're finding it this way. I will pass on your feedback re: additional training subjects to our content team, too. - Jordan.

Robert
Robert
ICT Manager (Australie)
Utilisateur LinkedIn vérifié
Produits chimiques, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cost effictive and powerful SMB risk awareness platform.

4,0 il y a 5 mois

Commentaires : Very positive. The team were easy to work with. Implementation was basically self serve. There are new features added regualrly. Support is responsive and the cost is incredible value.

Avantages :

The initial risk survey. It creates a profile for each user and then works on upskilling where they are weak. Its a true set and forget. all i need to do is add the user to the software and assign the inital survey and then i do not need to look at them again ever as the system takes over.

Inconvénients :

it doesnt handle multiple companies well. I have two comanies and theres an admin user workaround thats a little clunky. should be easier to create and manage multiple branding/email templates

Utilisateur vérifié
Software Engineer (Canada)
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Incredible team and partners

4,0 il y a 10 mois

Commentaires : I love and support the team!

Avantages :

Very easy to use. Truly helps evaluate risk across the company.

Inconvénients :

The reports—they can't be downloaded and are not very UI/UX pretty, also can't download the risk report. The auto-enrollment of users in failed simulation to courses.

Réponse de l'équipe de usecure

il y a 10 mois

Thank you for leaving a usecure review! It's great to hear you're finding the platform easy to use and that it's helping you evaluate your company's risk. We do have a number of reporting improvements planned on our road map. Make sure you follow our LinkedIn page and are signed up to our newsletter to stay up-to-date on new releases :) - Jordan

Fay
Network Engineer (R.-U.)
Services d'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It's a no-brainer!

5,0 il y a 11 mois

Avantages :

Great Functionality - Easy to use and extremely effective. The customer service is also fantastic - Nihil has certainly made the use of this product very easy.

Inconvénients :

usres do not have their own portals to track their own progress or redownload certificates.

Adam
IT Technician (R.-U.)
Pétrole et énergies, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great bit of software to keep our users learning

4,0 il y a 11 mois

Commentaires : Very good investment, keeps our users thinking about what could happen if they were careless, and how to not be careless.

Avantages :

We do get feedback from our users that they have learned something new - which is great. The software is good at prioritising the correct courses if a user has a 'weak' point in their knowledge.

Inconvénients :

The questions quite often relate to working in coffee shops and remote working, whereas these do not often apply to our users. It would be good if we could choose the "type" of user as they don't enjoy answering questions that don't and won't ever apply to them.

Réponse de l'équipe de usecure

il y a 11 mois

Hi Adam, Thank you for your review - Great to hear your users are finding value in/learning from our courses, as well as the knowledge gap analysis approach. I will pass your feedback on internally re: the "type" of user option and more applicable work scenarios. - Jordan.

Charles
Accounts Manager (R.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product with lots of features

5,0 il y a 11 mois

Commentaires : We have found that we're solving a lot of businesses Cyber security checkbox issues with this product. You can see the client light up when we show them the security training and again when they see the policies. On a side note - [SENSITIVE CONTENT] has been fantastic at helping with the sales process and the support.

Avantages :

Ease of use and the features that are included within the packages. I have found that a lot of clients like the fact that you don't need to bolt on a load of services at extra cost - what you see is what you get. With other products, such as webroot, when I demo the product clients like all the features but are discourage that everything comes at a cost.

Inconvénients :

The UI can be a bit difficult to navigate when you first use the product. A lot of the time is spend trying to find your way around.

Alan
Chief Operations Officer (Irlande)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

MSP - great product

4,0 il y a 10 mois

Avantages :

Easy to use, intuitive to navigate and setup.

Inconvénients :

The training can be a little simple, while video is the popular form for training some forms of interaction would also be of benefit to engage users

Réponse de l'équipe de usecure

il y a 10 mois

Hi Alan, Thanks for the review! Great to hear you're finding usecure intuitive and easy to use/set up. I'll make sure to pass your feedback on internally re: the courses content. - Jordan.

Ondřej
product manager (Tchéquie)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Phishing simulation in a few clicks

4,0 il y a 10 mois

Avantages :

This product is really easy to use, an admin can learn to use this app in less than a week. The interface is intuitive and even though we use it primarily for phishing simulations, the other functions like Breach scan or online courses are interesting and we plan to use them in the future as well.

Inconvénients :

Only thing I don't like about this app is the funkcionality of adding more users via .csv file. We're mostly using this feature but this automated adding of users doesn't work for groups. So if some of our customers wants to divide a lot of their employees into a number of groups, it has to be made by hand.

Réponse de l'équipe de usecure

il y a 10 mois

Thank you for leaving a review :) It's great to hear you're finding usecure easy to use and administrate, as well as enjoying the UI. I will pass on your feedback to our development team re: adding more users via .csv file. - Jordan.

Amanda
Chief Technical Officer (R.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

All businesses need this in their arsenal

5,0 il y a 11 mois

Commentaires : great for cyber training and phishing attempts. We need to look more at the policies, next on the list

Avantages :

Fake phishing tools and the great training that is not too onerous on staff's time, but gets over that really important messages about data security and cyber health

Inconvénients :

Reporting. We'd love to give our customers a visual report that you get on the dashboard. The reports are very poor

Phil
Data Protection Officer (R.-U.)
Administration publique, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cross-organisational development tool that provides excellent value

5,0 il y a 11 mois

Commentaires : Sound company to do business with. Always there to support if custom or bespoke changes needed.

Avantages :

Very easy to set up, with powerful course-completion reports, confidence in the quality of the courses and phishing testing.

Inconvénients :

Nothing we can think of at the price point offered.

Guy
Head of Compliance (Guernesey)
Gestion des investissements, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super product, easy to use and interactive

5,0 il y a 11 mois

Commentaires : The tool has enhanced our phishing testing experience, allowed all staff to be upskilled in cyber security on an ongoing basis and much more effective way of policy management across staff.

Avantages :

As a web platform very easy to access the product, set up administrators and roll out to all staff. Thereafter the product has been easy to learn and understand and we have implemented it for Uphishing, ULearn, UPolicy in particular and the MI is excellent.

Inconvénients :

We have nothing but positives about the software to date.

Paul
Managing Director (R.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Usecure helps us educate our customer's people

5,0 il y a 10 mois

Commentaires : Usecure is a big part of our security stack and promoted in sales meetings for training and policy management

Avantages :

The human risk report is a great prospecting tool and the training is short and powerful.

Inconvénients :

I would like to have an automated process for capturing additional users for human risk report.

Jonathan
Director (R.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review from a reseller of uSecure

4,0 il y a 11 mois

Commentaires : It has become part of our portfolio of SAT solutions with its USP of the simplicity of deployment and management.

Avantages :

We selected uSecure because of its simplicity, other security awareness training solutions we do have become overcomplicated and overloaded with content. The evaluation, trial and deployment process is great!

Inconvénients :

At the moment additional reporting options are critical to allow us to demonstrate the power of the solution and what it is doing for customers.

Jacob
Graduate Cyber Security Analyst (R.-U.)
Informatique et sécurité réseau, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Recommended product

5,0 il y a 11 mois

Avantages :

Easy to use navigation. Responsive, helpful customer support.

Inconvénients :

For larger businesses, group assignment for users is an incredibly manual process. However, still recommend this product highly for Cyber Education & Awareness.

Réponse de l'équipe de usecure

il y a 11 mois

Hi Jacob, Thanks for your review - nice to hear you're happy with the navigation and responsive live chat support. I'll pass your feedback onto the Development team re: the manual group assignment process. - Jordan.

Cody
Founder (É.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Cybersecurity Awareness Training Platform

5,0 il y a 9 mois

Avantages :

The cybersecurity training software is simple to use for administrators and users. With one simple cybersecurity training per month our clients can greatly improve their cybersecurity awareness. We can also do optional email phishing campaign tests which is great. Our clients find a lot of value in this product. We see good adoption and get good feedback from our client user base. The software is also very cost effective which makes room for good reseller margins (for MSPs like us). We are really glad we made the decision to use uSecure

Inconvénients :

It would be nice to have integration with our MSP software (Syncro) so that we could automatically add/remove users.

Colin
IT Manager (Irlande)
Assurance, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Support, Onboarding & Participation

5,0 il y a 10 mois

Commentaires : The support is very quick, and very helpful using their chat facility.
I was genuinely surprised at how engaged our users are with the content. It's been a great investment. It's a major part of our onboarding process for new users.. who we can see definitely are in need of the training.

Avantages :

Our colleagues seem to actually enjoy the training, and indulge in some inter-departmental competition too.

Inconvénients :

We do have a Polish department (following a recent acquisition), and the ones with poor English would benefit if they could use is more for training

Réponse de l'équipe de usecure

il y a 10 mois

Hi Colin, Brilliant to hear your colleagues are enjoying the training - sounds like some healthy internal competition! Nice to hear the feedback on our live chat support, too. I will pass on your feedback to our content team re: Polish training courses. - Jordan.

Andrew
Head of IT (R.-U.)
Construction, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product for end user training and compliance

5,0 il y a 11 mois

Commentaires : As the end user is the weakest link in any security setup for a business we needed to provide good quality training to our users on a regular basis, we tested USecure and it was exactly what we had been looking for!

Avantages :

Easy to use and create on content if needed but has a lot of courses out of the box.

Inconvénients :

None found as yet, we have found it has catered for all our needs.