17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Facebook Business Suite

En savoir plus sur Facebook Business Suite

Facebook Business Suite est un outil qui permet de gérer les comptes Facebook, Instagram et Messenger en un seul endroit.

En savoir plus sur Facebook Business Suite

Avantages :

This is a free product that integrates directly with Facebook and Instagram (which is all we use social-media-wise).

Inconvénients :

Very good tools, but not hesitant to put restrictions on advertising accounts and often very difficult to recover.

Facebook Business Suite - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
3,4
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,2/10

Facebook Business Suite a reçu une note globale de 4,4 étoiles sur 5 d'après 132 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Facebook Business Suite ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (132)

Aboubacar Sidick
Architecture de décoration (Côte d’Ivoire)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Business Book

4,0 il y a 7 mois

Avantages :

J'arrive à demeurer présent ligne tout en développant mes créations Je minstruit je produis tout en marketant à la fois

Inconvénients :

Trop de notification inutile ça peut être très agaçant

arnaud
Disign (Cameroun)
Utilisateur LinkedIn vérifié
Médias en ligne, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pour mieux gérer ton business en ligne

5,0 il y a 2 ans

Commentaires : Je suis heureux et satisfait

Avantages :

C'est un outil super cool pour publier sur vos différents comptes de médias sociaux. Cela rend tout plus facile, tout ça à partir de votre téléphone . Aller de compte en compte sans difficulté . Booster les publications plus facilement monétiser ces pages. Les avantages sont très très nombreuses

Inconvénients :

L'innovation est formidable, mais les changements apportés par Facebook ne sont pas partagés avec le consommateur. Ils donnent également l'impression de ne pas se soucier de notre opinion.Ils doivent prendre en compte l'avis des consommateurs moyen Et ajouter d'autre moyens de paiement sur Facebook pay

Degbe
Degbe
Gestionnaire (Bénin)
Utilisateur LinkedIn vérifié
Immobilier commercial, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Réseau social

5,0 il y a 10 mois

Avantages :

C’est le réseau social que j’ai le plus utilisé. Facebook me permet de communiquer facilement avec mes amis, de publier mes photos et des annonces.

Inconvénients :

Facebook est un bon produit que j’apprécie énormément surtout qu’on peut se connecter en mode gratuit mais, nous rencontrons souvent certains cas d’arnaque sur ce réseau social que Facebook n’arrive pas à contrôler correctement.

Christelle
Coach en developpement (France)
Médecine douce, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mon expérience utilisateur

5,0 l’année dernière

Commentaires : Plutôt très bonne. C est très intuitif et pratique. Cela permet aussi de détacher le côté pro du côté perso! Disons que je trouve ça beaucoup mieux structuré que le compte FB personnel par exemple.

Avantages :

Le fait de pouvoir plannifier ses publications est très importante pour moi. Le fait de pouvoir suivre d'autres pages également ainsi que les suggestions de FB en fonction de la nature de ma page pro et de mes envies!

Inconvénients :

Devoir télécharger l'appli a part de FB.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement supérieur, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Facebook autobusiness

5,0 il y a 2 ans

Commentaires : > FBBS)Je suis très satisfaite de Facebook Business Suite. J'ai trouvé ce logiciel très facile à utiliser et il est très complet. Je recommande vivement cette solution à tous ceux qui souhaitent développer leur activité sur Facebook.

Avantages :

> Le point fort de Facebook business site est son interface très facile à utiliser. Il est possible de créer des pages personnalisées, de publier des articles, de recruter des membres, de gérer les flux de visite et de mettre en place des campagnes publicitaires.

Inconvénients :

> Le point faible de Facebook business site est qu'il est trop compliqué à utiliser. Il est difficile de trouver les informations dont on a besoin et de les consulter facilement.

Houefa Anastasie
Houefa Anastasie
Gestionnaire (Bénin)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Réseau social

5,0 il y a 10 mois

Avantages :

Facebook Business Suite c'est une application formidable et très efficace permettant de communiquer avec son entourage et la gestion publicité pour générer plus de vente. Je le recommande

Inconvénients :

Super et simple à utiliser avec une meilleure solution d'assistance technique et professionnel. J'aime beaucoup ce qu'il propose et il l'adopter parce que c'est le meilleur produit dans ce domaine.

Josip
Josip
Athletic coach (Croatie)
Utilisateur LinkedIn vérifié
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Spent less time doing more on Facebook

5,0 il y a 2 ans

Commentaires : Overall experience is good and I recommend everyone to use Business Suite because it is a time saver, gives you a more clean dashboard and you can concentrate on important data and create new engaging content more easily.

Avantages :

Business Suite is a great tool for every Facebook page owner. It offers a clean, modern-looking dashboard that is full of all kinds of information such as a quick overview of the latest posts, how big was the reach, how many people were engaged, commented, and a lot more. My favorite features are Planner and Insights. The planner gives you a nice calendar view where you can easily see the whole picture much easier, schedule your posts for later, and manage running ads and dual publishing on a connected Instagram account which is a nice time-saving feature. What I like about Insights is that there are some nice graphs representing your audience and you can even monitor your competitors and how many new likes they got in some time, how many posts they created, and so on

Inconvénients :

All those features are nice to have but I experienced a lot of time slowness in the whole dashboard and a lot of waiting for the load to complete. Also, I must mention that Facebook (Meta) loves changing stuff regularly and that can cause some features to disappear without proper notice or given alternatives. When something breaks you get a generic error message. I tried contacting support a few times and although they were fast on response time, they weren't of much help.

Regina
Manager (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Facebook Business Suite - Managing Your Business On the Go

5,0 le mois dernier Nouveau

Commentaires : I love it. I use it daily and I like being able to manage and switch between all the profiles I help admin. I just recently helped a friend get the business suite app on his phone so that he could better market his own business.

Avantages :

I really love how I can switch between business pages that I manage. I also like that I can do this on my phone.

Inconvénients :

One issue I have is that oftentimes, if I try to comment or like something as my self, I have been changed to the page admin. Not a big issue, but I have seen other page admins have trouble with this.

James
Director of Marketing (É.-U.)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

It Does Almost Everything, But Beware The Learning Curve

3,0 il y a 2 ans

Commentaires : It's an incredibly useful piece of software for advanced users and professions. If you're a novice, good luck.

Avantages :

FB Business Suite has incredible functionality, once you learn how to use it. But the learning curve is fairly brutal and nonintuitive, especially once you start trying to do more advanced work (getting assets from the Business Manager to the subaccounts for the first time will give you a migraine).

Inconvénients :

It is not intuitive, at all. For a multi-billion dollar company, you'd think Facebook could put some more thought into UI design, usability, and making all the different aspect work together more smoothly.

Olden
Olden
Freelancer (Zambie)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Five Stars for Facebook Business Suite.

5,0 il y a 4 mois

Commentaires : My overall experience with Facebook Business Suite has been positive as it allow users to manage their businesses presence on Facebook and Instagram more efficiently by providing a centralized platform for scheduling posts, responding to messages and analyzing performance metrics.

Avantages :

I did like that Facebook Business Suite tools are in one place which is convenience, the ability to schedule post,view insights and analytics and manage multi accounts easily.

Inconvénients :

I didn't like Facebook Business Suite because of limited features compared to the individual platforms like Facebook, Instagram and Messenger.

Sergio
Técnico Informática (Portugal)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Facebook Business Suite is your best ally on social media

4,0 il y a 7 mois

Commentaires : In general terms, Facebook Business Suite is still the best for managing social networks and has everything we need in one place.

Avantages :

The best thing about Facebook Business Suite is the ability to schedule posts and manage all my pages in one place.

Inconvénients :

One drawback is that certain advertisements are rejected, despite complying with all Facebook Business Suite advertising rules.

Phil
Phil
CEO (Afrique du Sud)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

"Streamline Your Social Media with Facebook Business Suite: A Comprehensive Review"

4,0 il y a 2 ans

Commentaires : Facebook Business Suite is a great tool for businesses to streamline their Facebook and Instagram presence. The software lets businesses manage their social media presence in one place with scheduling and publishing, advertising, and analytics. Businesses save time by not switching platforms.Before utilizing Facebook Business Suite, examine its drawbacks and price. The platform has extensive advertising possibilities, but firms may need a large expenditure to get results. The program only supports Facebook and Instagram, so businesses with other social media accounts must handle them independently.Consider Facebook Business Suite's learning curve. For small businesses or those new to social media marketing, the platform can be intimidating.In conclusion, Facebook Business Suite can help businesses streamline their Facebook and Instagram presence, but it's vital to weigh the pros and downsides before signing up.

Avantages :

Simplifies social media management by bringing multiple pages and accounts into one platform.Provides analytics and insights for businesses to better understand their audience and track their results.Offers the ability to schedule and publish content, respond to messages and comments, and run advertising campaigns across both Facebook and Instagram.Integrates with other tools such as Shopify and Google My Business, making it easier to manage a company's online presence.

Inconvénients :

Limited to Facebook and Instagram only, so businesses that have a presence on other platforms will still need to manage those separately.Some features, such as advertising, may require a significant budget to be effective.The platform can be overwhelming for small businesses or those new to social media marketing.

Steve
CMO (É.-U.)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

FB Business Suite Makes It Easy to Manage Multiple Clients

5,0 il y a 2 mois Nouveau

Avantages :

The fact that I can switch between client accounts and access their respective Fan pages and Ad Accounts with a few clicks makes it easy to manage. I also like the fact we can schedule posts in one place.

Inconvénients :

I have found it changes often, and it can be frustrating to re-learn. It happens enough to where it sometimes feels annoying, but once you get used to it, I forget about the previous version.

Sarah
Senior Project Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Everything in one place

5,0 il y a 2 mois Nouveau

Avantages :

Everything is in one place, easy to set up ads, manage the ads once they are live, respond to comments, plan upcoming content, and see all insights in once place.

Inconvénients :

They is no specific feedback why ads get rejected, so you can spend a lot of time and money with creative and copy to get a broad response. Also, the amount of spam that is on Facebook is crazy and wish Facebook was doing more to prevent that.

Monica
Monica
Dott.ssa (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Since you are on facebook, you must use it and that's all

3,0 il y a 10 mois

Avantages :

Is free, basically is the first thing that come up my mind. And i can't think of anything else, honestly, because every time i needed help the facebook assistance was really terrible, there are a lot of products to manage social media much better and that's all.

Inconvénients :

I don't like this product very much. I have to use it for work, but i don't think is simple or manageable as it should be.

Enock
lecturer (Kenya)
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

exploring features and importance of facebook business suite

5,0 il y a 2 mois

Avantages :

easy to navigate and saves time and can gain insights to the audience

Inconvénients :

easy to navigate and saves time and can gain insights to the audience

Rabie
designer (Maroc)
Design, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

For professionals and expert users, this piece of software is highly beneficial. Good luck if you're

5,0 l’année dernière

Commentaires : The overall experience was positive, and I would advise everyone to use Business Suite since it saves time, provides a cleaner interface, allows you to concentrate on the most crucial information, and makes it simpler to develop fresh, compelling material.

Avantages :

Every Facebook page owner should use the Business Suite. It provides a simple, contemporary dashboard with a wealth of information, including a rapid rundown of the most recent posts, data on reach, engagement, and comments, among other things. The planner and insights are two of my favorite features. The planner provides you with a great calendar view that makes it simple to see the big picture, schedule posts for later, and handle running advertisements and dual publishing on an associated Instagram account. What I enjoy about Insights is that you can track your competitors and how many new likes they receive, and there are some lovely graphs that show your audience.

Inconvénients :

The tool is fantastic for posting to all of our social media profiles. Everything is ten times easier now, especially when using a phone. It's simple to switch between accounts. Usually, boosting posts is simple. The pros significantly outweigh the drawbacks.

Sarah
Sarah
Chief Marketing Officer (Inde)
Utilisateur LinkedIn vérifié
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Now keep all your Facebook pages and ad accounts organized

5,0 il y a 2 ans

Commentaires : Managing multiple facebook ad accounts and pages is now very simple with the help of facebook business suite. We recommend that every company or agency working with multiple accounts should use suite to organize things.

Avantages :

Earlier it was difficult working and managing multiple facebook pages, catalogs, instagram accounts and facebook ad accounts as all of them required separate access to be given to the individual. But now with facebook business suite, things are a lot organised and access management is very easy. A user can be added to the business suite and granted access to multiple assets that he is working on. We use this for all our paid marketing team to grant them access to specific accounts they work on.

Inconvénients :

The platform sometimes lags and works slow on chrome browser if you have a high number of ad accounts and assets.

Ahmed Ebrahim
Ahmed Ebrahim
Pharmacist (Égypte)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best business manager

5,0 il y a 2 ans

Commentaires : I liked all the features that enables me to manage the business easily and easily communicate with customers and enables me to manage more than one page for my work and provide me with all necessary information and reports

Avantages :

Facebook is one of the largest social media platforms in the world, my business gain exposure to potential customers, Facebook business manager allows to control all of resources and ensure that the right uses have the right admin rights to the right Facebook pages and ad accounts

Inconvénients :

There are several bugs when using it and and the employees should have perfect training to learn how to use Facebook business manager

Sarah
Digital marketing specialist (Ouganda)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Trek with Facebook business suite

5,0 l’année dernière

Commentaires : Making known my business has been easy but at the same time challenging to draw an audience that wants your services.

Avantages :

Facebook business suite is convenient and reliable with tools provided to boost a business.

Inconvénients :

Facebook business suite has an edit button that is slow to reconsider the edited content.

Marta
Artist (Mexique)
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Facebook Business Suite helps to have your business under contol

5,0 il y a 2 ans

Commentaires : Facebook has an important place in modern way of leading business and this software helps to be on top of the things!

Avantages :

All the functions of Facebook Business, that are maaaaaaany, are gathered in Business Suite, so once you master SMM its really convenient software to use! Lets you control every movement of several pages in one place as well as make changes to them! You business page analytics were never so clear as they can be with Business Suite.

Inconvénients :

In the beginning is quite hard to get hold of everything, but with some patience and time Business Suite becomes very clear!

Roger
Owner (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best marketing available!

5,0 il y a 2 ans

Commentaires : It's an absolute necessity to my business. It's responsible for a large proportion of my sales and exposure.

Avantages :

It's very easy to advertise your business and allows you to affordable reach thousands of ppl in areas that you chose to target.

Inconvénients :

There is nothing I would change. They've been around long enough to practically perfect the software!

Deidre
Residential and commercial cleaning (É.-U.)
Construction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love love love Facebook

5,0 il y a 9 mois

Commentaires : Facebook and Instagram are connected.. atleast mine are and its great.

Avantages :

I love that everything i need for my business is right there.

Inconvénients :

Nothing at all i have no complaints on this.

Cory
Marketing Manager (Canada)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good program but use in conjunction with others

4,0 il y a 11 mois

Commentaires : Use it all the time with very little issue. Good but not great. Certain aspects are very good but partnering it up with a program like Hey Orca makes for the best experience.

Avantages :

Has very good reporting and scheduling tool is easy to use.

Inconvénients :

Can be a little cumbersome to use. Scheduling for example I would use other programs such as Hey Orca. Very good reporting system though and great at managing multiple accounts. So the best case is to partner it with other software to make foe the best experience.

Medhat
Medhat
Space engineer (Égypte)
Utilisateur LinkedIn vérifié
Urbanisme et architecture, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outstanding application experience

5,0 l’année dernière

Commentaires : Help me schedule many things and control more than one account at a time

Avantages :

The product is very easy to use and has no complications and helps me a lot

Inconvénients :

Some minor additions that do not affect my experience at the moment