Avis clients sur Zynq Workspace

user-friendly & great customer service

Avantages :

Customer service is great! very responsive, useful, and explanatory. The software is user-friendly and easy to use.

Inconvénients :

No cons whatsoever. I recommend using it!

How Zynq helped us running business smoothly in Covid

Commentaires : Its amazing to see the quick turn around time.
Add on requests are fulfilled very quickly.
Focused to customer needs and requirements.

Avantages :

Customer requirements and needs are their priority. Easy to use software from user and admin end.

Inconvénients :

Nothing until now which is not resolved by support.

Zynq Workspace

Commentaires : Overall, not bad for new user to Hot Desk Management.

Avantages :

Hot Desk Reservation, Dashboard and the ability to download data for analysis purpose

Inconvénients :

There are areas for improvements. For Global organisations, they should allow all staff to access the system to book a visit or a hot desk of another office that he/she is visiting for business trip.

Top Notch Service

Commentaires : I am new to Zynq and wish that I would have had Zynq offered at my previous jobs.

Avantages :

The team is always prompt and professional with taking care of any changes/updates that I may have!

Inconvénients :

I really do not have any dislikes at this time. As someone that worked in the hospitality industry for 25 years, I know great customer service first hand.

Good tool

Avantages :

It is easy to be used and help us in our daily organisation

Inconvénients :

There is nothing i don't like at this software

Zynq Workspace management

Commentaires : Zynq during the Covid era has literally been a life safer and allows us to manage our space safely enabling us to manage capacity and distancing. Equally office space is a premium due to our hybrid working model (4 desk to 10 staff) so the software really aids us with managing our capacity and workspace. The information provided will ensure we have the right size and type of space moving forward which will ultimately save money whilst ensuring we maintain a great employee experience in the office.

Avantages :

Zynq workspace software is really intuitive and user friendly which is really important if you are tasked with rolling out to a large organisation. The functionality is really easy to use both on your mobile or desktop and booking and cancelling desks, accessing QR codes, finding where a fellow colleague(s) is sitting couldn't be easier. Equally as an administrator Zynq is a great for managing and analysing our workspace and provides useful information not only on a daily and weekly basis but also longer term for developing our workspace strategy. As an organisation that has had a hybrid working model since 2013 having zynq will provider greater clarity around our property requirements in the future mitigating the risk of taking on more expensive office space than we need.

Inconvénients :

I can't say there is anything we are unhappy with if I'm being completely honest. Also any adaption to the system has been accommodated by the team who are always flexible to adapting the system to our requirements if possible.

Fantastic Piece of Software and easy to use

Avantages :

The Zynq software has transformed the the way in which we work as a charity. All of our 10 sites nationally within the UK are now operated through the Zynq software and allows various setups supporting social distancing during the pandemic. The software allows us to set up space plans for each office and staff can pick which desks they would like to sit at. Staff can also register attendance through the barcode reader on their app.

Inconvénients :

Very little, its been a a fantastic addition to our working life. We have received very positive feedback from staff around the use of this software.

Zynq Workspace Works

Commentaires : Zynq Workplace takes customer service very seriously and always seem willing to make adjustments and/or improvements in real time.

Avantages :

Terrific tool to automate labor intensive processes. Very easy to use and teach employees how to incorporate into their daily routines.

Inconvénients :

Nothing that we liked least. The timing of Covid impacting our overall business changed our priorties.

Zynq is the best administrative asistant ever!

Avantages :

it is very friendly, and the most important is that the support team is high quality and meets our expectations!

Inconvénients :

thanks to Zynq, we can manage our office, we can calculate what needs to be ordered, to manage our office suppliers' costs. To make an analyze how many visitors do we have. Zynq helps our IT team, to find much faster the colleague who has a problem...

Great hos desk booking system!!

Commentaires : Really great. They are so fast at responding to requests and fixing issues. They are a really lovely team to work with. Always improving the app and introducing new features.

Avantages :

It looks great and is so user friendly on the mobile. Generates QR code for people to check in on iPad.

Inconvénients :

It automatically selects a desk and you have to edit to select where to sit

Great all-in-one solution

Avantages :

Ease of use, 24/7 global support and simple admin dashboard. Training users on using the system was extremely easy and straightforward, the Zynq mobile apps are well developed and responsive.

Inconvénients :

Certain admin features (eg. site map updates) cannot be modified by admins and require the assistance of Zynq support.

User Friendly Program with Great Technical Support

Commentaires : Its been a great and easy system to use

Avantages :

The reporting is what I'm most excited about to utilize for my team. The Zynq team has been amazing setting the program up and integrating with our internal software - they overcame many, many challenges with a great attitude and have made it as easy as possible for our group

Inconvénients :

I'm still learning the software, but it seems pretty moldable for the business needs. The Zynq team has helped create different user and admin roles, created custom reports, etc.

Review

Commentaires : It was pretty good to work with when the set up is completed. Users did not have much issues using it once shown to the app once.

Avantages :

QR code scanning is fairly nice, it was easy to pick up the qr codes by simply waving it over the camera.

Inconvénients :

The glitch that I emailed Zynq support to resolve the horizontal bar (no longer an issue) that blocks the QR code when the device is offline.

Transat review

Avantages :

the ease of use, one, two clicks and I booked

Inconvénients :

nothing to report in particular, all works well

Zynq Review

Commentaires : Great

Avantages :

The floor plan and scheduling makes it easy.

Inconvénients :

Nothing. Zynq is a great tool. Everyone enjoys it

Easy to use

Avantages :

Very easy to use and great service during implementation as well as after.

Inconvénients :

We have quite strict security levels, which means that some features cannot be used due to the information needed from the company.

A good looking tool that is simple and fast to use

Avantages :

First of all, it's a pleasure to work with Zynq team. They were able to adapt the solution to meet our needs while respecting the project schedule. When a question or request arises, they always respond quickly. Zynq is very easy to use, whether you access it through the web or through the mobile app, the experience is similar and facilitates the user's journey.

Inconvénients :

Certain admin features could be improved such as managing the desks and reporting.

Simple UI makes it easy to use

Commentaires : Our company currently uses Zynq for desk booking/hotelling for those coming into the office, as well as visitor management. I don't have experience with the latter but think that's a great feature as well as we begin our RTO.

Avantages :

I found the app really simple to use. I love that theres an accurate representation of the office so I know exactly what desk I'm reserving and what spaces are occupied. Returning to the office may be difficult for some, but having an app like Zynq really helps to ease any confusion.

Inconvénients :

It would be great if the email confirmation also included what desk you booked. I'd also be able to view what desks I've reserved in the past.