En savoir plus sur Indy
Indy est une plateforme de productivité pour la gestion des entreprises indépendantes, de la création de contrats au paiement et tout le reste.
I still can't believe that they offer all these tools for such a low price. It's super easy to use on both the business and client's end.
The only piece of Indy that I think needs some rethinking would be the manual time tracker. It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time.
Filtrer les avis (99)
Utilisation
Classer par
Filtrer les avis (99)
Utilisateur vérifié
Indy is the best replacement I've ever found so far.
Avantages :
I am living in a country where the dollar conversion is really huge. I used HelloBonsai before but I cannot keep up with its pricing. When I found Indy, I can say that this is the most affordable CRM I found. Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management. They also have a chat feature which I never used but can be an edge to any other CRM out there. For a freelancer/one-person agency, Indy saved my time from client management and organized everything for me.
Inconvénients :
I can see that Indy is fairly new in the market. There are things that needs to be improved on such as currency localization. Right now, they only accept USD as currency for invoices. I hope they can globalize in the future. Also, I want to point out about automation. I hope we can add few more automations in the system.
Réponse de l'équipe de Indy
l’année dernière
Hi there! We're happy to hear that you were able to find a tool that meant your business needs at an affordable price. That's our main mission here at Indy you need a tool that works as hard as you do without breaking the bank. Thanks for the feedback. Global currencies are on our radar and we're hoping for a release very soon. We're also looking at ways to improve our product and automation is an area we'd like to explore. If there are specific automations you'd like to see here, please let us know!!
Evan
Alternatives envisagées :
Affordable and User-Friendly, Constantly Improving with User Feedback
Commentaires : Overall, I have not had issues with Indy and will continue to use it. I find it extremely helpful for me as a small business owner to find an all in one experience for my business needs without breaking the bank.
Avantages :
I love how easy it is to create contracts and invoices on the fly. The customer service is pretty responsive in terms of timeliness and active listening.
Inconvénients :
I would like to see the ability to link contracts and invoices together for the same client so they can have all of the information at once. I also would like to see the ability for automatic payments for remaining balances after deposits are paid.
Réponse de l'équipe de Indy
il y a 8 mois
Hi Evan, we're happy to hear that Indy has helped streamline contract and invoice creation for your business. Also, thanks for the valuable feedback! We're always looking for ways to improve the ability to bundle documents (sending contracts with invoices attached) (bundled documents) and auto-payments are considerations. Be sure to keep an eye on our changelog to stay up to date on releases. Please don't hesitate to reach out to our support team if you have any questions or more amazing feedback.
Gary
Alternatives envisagées :
A flexible and capable CRM & invoicing tool
Commentaires : Overall, I've found Indy to be a pretty capable all-around CRM, time tracker, contract manager, and invoice creation solution. The beauty of Indy is how all-in-one it is. Instead of having to pay for multiple subscriptions, I can just use Indy and have access to all of the features I need. This alone is a big time and money savings.
Avantages :
I love how all-in-one Indy is. Instead of having to purchase or pay subscriptions for multiple software solutions, I can just use Indy and have access to a CRM, invoicing and payment platform, time tracking tool, contract manager/creator, and more. I also like that I don't have to learn multiple software platforms and bounce between them. This is a huge time savings when I am trying to meet a project deadline.
Inconvénients :
Some features of Indy are paywalled behind a higher tier. While this is not a dealbreaker when using the software, some more advanced features such as time tracking and time tracking invoice integration are not available to entry-level users.
Marissa
It’s okay
Commentaires : It’s just okay…but I’ll need something more robust.
Avantages :
It’s a place where creatives can organize and manage things/business aspects that are typically hard to manage all in one place. Also I like that they lowered the price because it doesn’t really offer ALL of the features of business management that other software offers.
Inconvénients :
It’s too basic…lacks in important areas like accounting, exporting documentation, client management…these areas aren’t fully developed. Makes tracking difficult come tax time… can’t customize things… also you can’t integrate Indy with other business management tools
Réponse de l'équipe de Indy
l’année dernière
Hi Marissa, thank you for taking the time to leave us all this great feedback. We're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We also appreciate the feedback, it's important to know where we can grow. We built our tool to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. I've shared your feedback with the team and we look forward to introducing you to these new features in the future.
Caroline
Alternatives envisagées :
Best platform for small businesses!
Commentaires : My overall experience with Indy has been incredible. I worked with them when they were still known as Tispr, and even through their entire rebranding, they were super communicative and helpful. I think they're providing freelancers and small business owners with all of the tools they need to be successful. As a user, it's easy to see that the team genuinely cares about helping their customers succeed rather than just collect a subscription fee every month. Using Indy has made it easy to stay on top of the side of business that nobody enjoys (invoicing, contracts, proposals, etc.)
Avantages :
This website really has everything you need in order to run your small business. From invoicing, to contracts, to project management — it's truly an all-in-one tool! Plus, the price is unbeatable. I still can't believe that they offer all these tools for such a low price. It's super easy to use on both the business and client's end. I've used it since I started my business in early 2020 and haven't had any clients encounter problems with paying invoices or signing contracts via Indy. I've recommended this tool to every small business owner I know because of it's affordability and ease of use.
Inconvénients :
I would love to see more automation tools!
Réponse de l'équipe de Indy
l’année dernière
Caroline, thank you for you being a valued Indy member! We are so happy to hear that Indy allows you to manage your clients, contracts, and invoices with ease. Our team works hard to consistently meet and exceed our members' expectations. Thank you for the feedback on automation. I will be sure to share this with the team for feature consideration.
Lindsey
Alternatives envisagées :
I’ll be an Indy user forever!
Commentaires : I love it! I’ll be an Indy user forever!
Avantages :
It’s so easy to use! Not only for me, but for my clients. It isn’t cluttered with random features I don’t need or excessive design elements that detract from functionality.
Inconvénients :
Honestly, I really can’t think of anything! It meets all my needs, it’s reliable, and the customer service is incredible!
Réponse de l'équipe de Indy
l’année dernière
Lindsey! Thank you for being a valued Indy member. It's awesome to hear that we provide everything you need for both your photography and design projects. It makes us very happy to hear that you're able to run both your businesses on Indy with ease. Our team works hard to consistently meet and exceed your expectations. You've also been pivotal in helping us create a better product with all of your amazing feedback. We love you just as much as you love us!
Bruklin
Alternatives envisagées :
Love them
Avantages :
I have been using Indy for a short period of time but in that time, I have accomplished a lot in my business. Indy has helped me stay on top of my tasks and get organized when I am feeling overwhelmed by my number of clients. I appreciate that things can be archived but very rarely can you completely delete something. I love the time tracking feature, it has prevented me from using multiple different software. Everything I need for my virtual assistance business is in one place
Inconvénients :
Contracts should be a little more detailed in things we can edit. While many important things are provided in templates, there have been times where I have had to copy and paste my contracts into a word document so that I can add or redact certain things. This can be a bit of a grueling task. I also wish the app had more capabilities.
Réponse de l'équipe de Indy
il y a 8 mois
Hi Bruklin, it's truly amazing to hear how Indy helped streamline and organize your business operations. We really appreciate the feedback and love! You actually can edit our contract templates to remove or add text and clauses. The step-by-step wizard helps you fill out the basic contract information. On the last step (either step 3 or 8 depending on which contract you're using), there is a button that will let you fully customize the contract. It is a bit hidden in the process so we'll be sure to find ways to improve that. We'd love to hear more about the capabilities you'd like to see on Indy please don't hesitate to reach out to our support team to review further.
Carrie
Alternatives envisagées :
Indy review
Commentaires : Indy has been a huge help to me as a new business owner. The contracts alone were worth every penny of this software. I could not have launched a new business without the help that Indy gave me. It saved me a ton of time that I could use to concentrate on my business content.
Avantages :
Indy is a fantastic and affordable program to assist small business owners with keeping track of projects, invoices, time, and customer information. I would highly recommend this program for anyone looking for a one stop shop to help with business needs.
Inconvénients :
The only piece of Indy that I think needs some rethinking would be the manual time tracker. It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time. Being able to enter the numbers or after you enter the initial time, giving a close approximate on the second time entry would make it more user friendly.
Réponse de l'équipe de Indy
il y a 8 mois
Hi Carrie, it's great to hear that Indy's all-in-one productivity tool has helped your new business, especially with contracts since those are so important to protect you and your business. Thanks for the feedback on Time Tracker! We'll take a look and see how we can fix these issues. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product.
Jenn
Great for my business needs
Commentaires : Customer service has been great the few times I reached out to them. They've continued to add new features (that I don't really use). It's been easy to use generally.
Avantages :
I use the file hosting feature mostly. I joined back when it was called Tispr and find it easy to use, especially for the cost.
Inconvénients :
There's really not anything I dislike. However, the two things I would add to the functions are 1. link tracking (how many times was a public link opened/accessed? 2. ability to create links from multiple uploaded files at once.
Réponse de l'équipe de Indy
l’année dernière
Hi Jenn! Thank you for being a valued member of Indy. We're glad to hear that you've been with us for so long and have found great value in Files. Thanks for the feedback, it's helpful to know where we can improve. I've shared your feedback with the team for feature consideration.
Kristen
Alternatives envisagées :
Simple and Cost Effective
Commentaires : Invoicing is simple to use
Avantages :
ease of use and simplicity of setup. I like that I could add multiple payment options and save client info
Inconvénients :
Proposals cant be saved as templates. I have things in a google doc that I have to copy over each time. Not the worst, but saving templates would be better
Rob
Easiest invoice platform + best value for your money
Commentaires : I'm able to spend less time on invoicing and billing, literally 5 minutes to create an invoice.
Avantages :
First, best value for your money. Super easy to use, you're able to duplicate invoices, integrate Stripe just for certain invoices and keep track of payments all very convenient and easy.
Inconvénients :
I guess if you could import data for tax purposes that would be useful.
Réponse de l'équipe de Indy
l’année dernière
Hey Rob, thanks for being an Indy member! We're happy to hear that you're loving Indy's Invoices tool. We strongly believe you should keep the money you earn which is why we've made the Pro Bundle so affordable. I'll be sure to pass along your feedback about importing tax data to the team. Feedback like this allows us to continuously improve and develop Indy. Please never hesitate to reach out to support with more feedback.
Stevee
I would purchase again and again
Commentaires : 10/10 it makes the business side of running a busy easier
Avantages :
It helps keep me, as a busy entrepreneur on track with all files in the same. Cuts down on time it takes to draft contracts and documents that take away from designing
Inconvénients :
the invoice form could be more editable
Réponse de l'équipe de Indy
l’année dernière
Stevee, thanks for the amazing feedback! We're happy to hear that Indy is making it easy for you to run your business operations. Thank you for the feedback on the invoice builder. I'll be sure to share this with the team so we can find more ways to make the form customizable.
Alysa
Fantastic Software for Freelancers and Business Owners
Commentaires : Absolutely fantastic. I use this software for my marketing business and having contracts, proposals, invoicing, time tracking, and client messaging in one place is incredibly helpful. I can't recommend Indy enough!
Avantages :
The software is inexpensive, has absolutely fantastic customer service, and clearly listens to what their users want with constant updates. I've now been a part of two paid interviews to talk about improving Indy and I love what I'm seeing.
Inconvénients :
There are a few bugs that pop up here but customer service is super fast at responding and always does whatever they can to improve the experience.
Réponse de l'équipe de Indy
l’année dernière
Hey Alysa, thanks for your review! Awesome to hear that we provide everything you need at a price that doesn't break the bank. While we may experience a few bumps/bugs along the way, we're happy to hear our team has been able to resolve those issues. We'll always work hard to consistently meet and exceed expectations.
Rudhwan
Like it, worth to pay for it
Commentaires : Really good, I like it, worth to pay for it, but with development for the cons I mentioned it will be the best choice ever
Avantages :
1- Full of benefits that motivate achievement. 2- Very easy to use. 3- Integrated in terms of solutions that will not often require the user to search for complements. 4- less expensive.
Inconvénients :
1- There is no option for multiple currencies. 2- There is no well-functioning application, and if any, it is not available for the region I am in (Kuwait)
Réponse de l'équipe de Indy
l’année dernière
Hi Rudwan, thanks for taking the time to leave us a review. We're happy to hear that Indy's all-in-one productivity tool has helped you stay motivated at an affordable price. There is a release coming shortly that will allow you to change the currency to your preferred setting. We'll be sure to keep you updated once that feature is live. We'd love more feedback about the functioning app as we'll be taking a closer look at mobile later this year.
Xenia
Easy and convenient to use on a weekly basis
Avantages :
I love that I can easily send contracts to my clients and get them stored in one place. Same with invoicing, so easy to use and it saves me a ton of time. It also makes them look professional and helps to avoid all kinds of attachments.
Inconvénients :
I've been using the app on my phone when I am on the go and I found it very challenging to see where all my contracts are. I don't know why, but there is no button to see a particular contract. I wish there was a button at the bottom next to "INVOICES" button that said "CONTRACTS" so I could easily click it and see all of them in one place. As for the contracts templates, I also wish they could be saved, so that I do not need to copy and paste it every time when I make a new custom contract. Maybe its something I haven't figured out yet, but I have to copy and paste my template from scratch each time.
Réponse de l'équipe de Indy
l’année dernière
Hi Xenia, thank you for all the great feedback! It's great to hear that the Contracts and Invoices tools have been helpful in keeping your business organized. The Contracts tool is not yet available on mobile but I'll be sure to share this feedback with the team. The ability to save contract templates is on our radar. In the meantime, you can duplicate your custom contracts by clicking the 3-dot menu button next to the contract. I hope this helps! Please don't hesitate to reach out to our support team if you have any other questions or feedback on features you'd like to see on Indy.
Prasanna Ram
Best tool for managing self employed work
Commentaires : Love it, and will continue using this as my primary tool for managing self employed work. Looking forward to more new features from the team!
Avantages :
Ease of use mainly for time tracking and invoicing. Having a mobile app also helps quickly add manual time slots which I use a lot. Very competitive pricing compared to alternatives in the market.
Inconvénients :
Nothing specific though I would love a very native integration with Wise global account for accepting payments through Indy itself to corresponding currency account. Current options seems limited to me when thinking about global scale.
Réponse de l'équipe de Indy
l’année dernière
Hi Prasanna, it's wonderful to hear that you've been able to use Indy to help manage your freelance business. We have an update coming shortly that will let you change the currency to your preferred global currency. We are also considering alternative payment processors and will look into Wise. Thanks for the feedback!
Michelle
Great Software
Commentaires : I love it. I would choose to use indy over any other project management app. It is a great software for freelancers like me who have a few clients a month. I can keep track of my hours worked along with tasks and projects.
Avantages :
The price point and user experience. It is easy to navigate and you can catch on pretty easily.
Inconvénients :
How you couldn't edit the columns when making an invoice. I wish I had the ability to delete the unnecessary columns for certain invoices
Réponse de l'équipe de Indy
il y a 8 mois
Hi Michelle, thanks for being a valued Indy member! It's amazing to hear that Indy is your preferred project management app and we're glad you found our tools easy to use. Great news!! We actually are working on an improvement to Invoices that will allow for the column customization you're looking for so stay tuned. In the meantime, any column that doesn't have any information in it will be hidden when sent to your client. Please don't hesitate to reach out to our support team if you have any other amazing feedback.
Naveii
Alternatives envisagées :
I love this software!
Avantages :
I have a wedding business and I love that it is super easy for me to bill and invoice my clients.
Inconvénients :
No cons so far, everything is working smoothly
Réponse de l'équipe de Indy
il y a 8 mois
Hi Naveii, thanks for the feedback! It's great to hear that Indy's easy-to-use Invoices tool has helped with your wedding operations.
George
Spend More time with your clients not charging them
Commentaires : Very positive so far, I love the invoice feature, especially the automated send outs. Thanks.
Avantages :
Indy helped me remove a few hours of work each week monitoring time spent with each client, and sending out invoices. Often times I would forget to send out invoices and send invoices at inconsistent time schedules which would be a point of friction for the people I work with.
Inconvénients :
The time tracking feature is still a little difficult to use. I don't work on individual "projects" for clients, instead just working maintaining and improving their websites and responding to small updates. It would be nice to be able to track time for an individual client/company vs a project.
Réponse de l'équipe de Indy
l’année dernière
Hi George, thanks for being a valued Indy member. It's great to hear how Indy has helped streamline your business operations and makes sending invoices a breeze! The ability to track time per client sounds like a great idea. This feedback has been shared with the team for feature consideration. If you have any other feedback on our time tracking tool, please let us know. We'd love to be able to make some changes to it to ensure it's not difficult to navigate.
Utilisateur vérifié
An excellent tool for freelancers and business professionals
Commentaires : I feel connect to this product after using it, and it has helped me grow my small business. It’s affordable, and the support staff is kind and proactive.
Avantages :
The product is incredibly user friendly and easy to use, and I can customize different areas (like my time tracking, invoices, and contracts) to be populated with my information.
Inconvénients :
So far, I use and enjoy all of the features Indy offers. They work great.
Réponse de l'équipe de Indy
l’année dernière
Hi there, thanks for the love! We're happy to hear that you've been able to grow your business with Indy. We will continue to support your business by releasing features that will optimize your workflow. Please reach out to our support team at any time if you have questions or feedback.
Audrey
Easy, Thorough Contract Templates
Avantages :
Indy is incredibly easy to use, I find it most helpful for drafting and customizing contracts. I have a need for a lot of contracts in my fashion design businesses, contracts with clients, contracts with independent contractors, contracts for referrals within my industry, etc. Its been an amazing resource and so much easier and cheaper than having a lawyer draft all of my contracts!
Inconvénients :
Sometimes I wish there were more areas I could customize or tweak the fine print to fit my needs.
Réponse de l'équipe de Indy
l’année dernière
Hi Audrey, thanks for the great feedback! We're so happy to hear how Indy's legally-vetted contracts have helped your business. Good news! You can customize our templates to adjust the wording to fit your needs. You can find this option on the last step of the contract before you add your signature. You may need to scroll on the page to review the "Customize contract" button. Please don't hesitate to reach out to support if you need any assistance or have any other feedback.
Jay
Simply Smart with Semblence.
Commentaires : I enjoyed using Indy I enjoyed creating the voice It was simple and it was done quickly I appreciated the aftercare and follow up.
Avantages :
This is our go to software platform when creating customized docs, invoices and etc. Easy to use and quick.
Inconvénients :
There isn't much I didn't like, I guess it could be free.
Réponse de l'équipe de Indy
il y a 8 mois
Hi Jay, we're proud to be your go-to tool for invoices. Indy is actually free to use and our Pro subscription plans are quite affordable compared to similar tools. Please don't hesitate to reach out to our support team if you have any feedback. We're always looking for ways to improve Indy.
Gerda
inexpensive for good quality
Commentaires : very good experience so far no disappointments
Avantages :
I liked the cost, the interface is appealing, and simple to use. provides everything I need to run my business
Inconvénients :
unaware of all the great aspects I can use for back end of my business
Réponse de l'équipe de Indy
il y a 8 mois
Hi Gerda, thanks for the feedback. We're happy to hear that you're finding Indy's productivity tools so easy to use!
Emma
Easy-to-use platform
Avantages :
Indy is super easy to use and manage. As a freelancer with multiple clients and points of contact, I love having everything I need on one platform.
Inconvénients :
I do not have any cons related to Indy.
Réponse de l'équipe de Indy
l’année dernière
Emma, we're so glad we can support your business! Thanks for being a part of Indy.
Taryn
The most valuable tool for Solopreneurs /Small Business
Commentaires : Indy is a great solution in that it saves time prospecting clients and signing contracts. It gives you added confidence when signing agreements with larger entities. It's standard practice to just accept a client's contract, with Indy, I can introduce my own, and even if I have to use a client's contract, the language/terms from my contract are always embedded into it. My only wish is that they'd create a yearly subscription.
Avantages :
The contract templates are clutch! As someone who regularly contracts with startups, having my own contract in place guarantees my terms of service. I absolutely love the built-in late payment function. Since instituting that into my contracts, I never have to chase down payments and it's just a nice touch.
Inconvénients :
Creating SOWs is less intuitive. However, it's not that big of a deal overall.
Réponse de l'équipe de Indy
l’année dernière
Hi Taryn, thanks for the feedback. We're happy to hear you're loving Indy's contract tool and all the ways it's helped streamline your business. Good news we are working on an annual subscription plan. Keep an eye out. We'd love to know more about how we can make the SOW more intuitive. Please contact support so we can chat.