Avis clients sur iVision Mobile

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White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider

En savoir plus sur iVision Mobile

Avantages :

Ease of use and ongoing platform enhancements.

Inconvénients :

As you continue to go deeper into the software that level confusion will come back.

iVision Mobile - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
5,0
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,3/10

iVision Mobile a reçu une note globale de 4,7 étoiles sur 5 d'après 23 avis d'utilisateurs publiés sur Capterra.

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Steve
Steve
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

iVision Moble Review

5,0 il y a 12 mois

Avantages :

Very intuiative. The product has a lot of features.

Inconvénients :

Sometimes have to look for features that I don't use often

Andre
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Incredible product, incredible support team!

5,0 l’année dernière

Commentaires : iVision is a fantastic software company. They have built a tool that is 2nd to none. Their software and their team has never let me down on adapting the software to the solution my client needs. It's not always the easiest software to use but I do believe it's the best. And because of the support staff they have standing behind it you can usually get to the result you are looking for.

Avantages :

The ability to quickly go into the software and create a campaign for a customer is awesome! The software give us a lot of flexibility to customize every campaign to our clients needs and it can usually be done quickly once you understand the flow of the software.

Inconvénients :

It is written for someone that has an understanding of software. There is a bit of a learning curve when you 1st pick up the product but once you understand it, the flow and why it was build as it is makes sense. As you continue to go deeper into the software that level confusion will come back. You definitely need to keep the training videos close and be ready to get on the phone with the support team (which is incredible BTW) I could not do any of this without them.

Utilisateur vérifié
Co-Founder & CEO (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great People & Helpful

2,0 il y a 12 mois

Commentaires : Overall, we've had a very positive experience.

Avantages :

They have a lot of features and you can get help relatively easily during the day.

Inconvénients :

The software seems really outdated and is confusing to configure. It's built for lots of different use cases, so it's not very easy to implement or manage. Extracting data that is actionable is difficult.

Patti
Owner (É.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Patti's comments

5,0 l’année dernière

Commentaires : Very happy

Avantages :

The ease! Not complicated. User friendly

Inconvénients :

Can be slow at times. Some duplications, inability to test number.

Rick
Owner (Canada)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Engage Mobile Marketing and iVision - great partnership

5,0 il y a 10 mois

Commentaires : The team at Ivision is very easy to deal with which makes working with them a great experience.

Avantages :

Ivision software makes it very easy to get a text blast created, scheduled and out the door! Although we like to plan ahead sometimes we just have to sit down and get a text out at short notice… And Ivision make that very easy to do.

Inconvénients :

I design the Ivision tool allows us to do a vast amount of things with in the texting world. But that is a blessing and a curse. It would be nice to have added some automation on the creation of some of our new customers and their immediate requirements. Sometimes flexibility delivers complexity. Happy to live with that but it would be nice to have some more simplicity in terms of workflow and automation.

Mark
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IVision is a great program

5,0 l’année dernière

Commentaires : Great!

Avantages :

Great customer support! Can always get someone to help you.

Inconvénients :

Takes a while to master all the features.

Levi
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing platform with tons of features

5,0 l’année dernière

Commentaires : My overall experience is excellent. These guys take their product seriously and have an amazing support team as well as unlimited features for the space.

Avantages :

There’s not another program out there that offers as many features as this. You literally can do anything from text message marketing to waitlist management and loyalty. I’ve been working with this company for over 13 years and they are the best in the biz!

Inconvénients :

Because there are so many features the learning curve can be a little steep. The interface has so many options you need to have continued training throughout so that you can learn how to use all of the features.

Chris
Owner (É.-U.)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Full Package for MMS and SMS

5,0 il y a 12 mois

Commentaires : My experience with Ivision has been A+. As with any software provider there will be issues here and there, the difference is which providers will keep you up to date with issues and resolutions. Ivision does a great job communicating problems and resolutions though not many occur.

Avantages :

The ability to reach to my customers instantly is a very valuable part of my business.

Inconvénients :

There is nothing I do not like about the software. My only issue is that there are so many things that the software offers and I do not have the time to dig into the entire package.

Jason
VP Sales & Marketing (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Extremely effective and easy to use

5,0 il y a 7 mois

Commentaires : iVision provides excellent customer support. Any time we've needed help, they respond quickly and with a solution immediately. Highly recommend.

Avantages :

The product is easy to use and intuitive. The robust amount of tools in the platform gives endless possibilities to market to consumers.

Inconvénients :

There isn't anything that isn't useful. And the ease of use makes the platform that much more appealing.

Tim
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Support

5,0 il y a 10 mois

Commentaires : A very good experience. Support is top notch

Avantages :

Very practical for all types of business. I can put together a very customizable marketing program that engages the customers effectively

Inconvénients :

I am happy with all features of Ivision Mobile

Todd
Owner | Reseller (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mobile Marketing

4,0 il y a 12 mois

Commentaires : Multiple location clients and integration options with a POS.

Avantages :

The ability to tie multiple stores together on 1 rewards program and check ins register at any multi locations. Duel kiosks set up for customers to check in and the cashiers kiosk that shows customer details and data and a reporting system to track cashiers daily transactions, new customer opt ins and coupon redemptions. To many other feature that equally are vital.

Inconvénients :

Contests Text 2 Win needs more enhancements, but they are aware of this and it's a option they will enhance.

Ken
Director (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

iVision's platform keeps getting better

4,0 l’année dernière

Commentaires : My overall experience with iVision has been very positive. The platform is solid and performs well, and it continues to improve with new features/tools.

Avantages :

I've been utilizing the iVision platform for almost two years, and what I like most is that the platform continues to get better with new features and tools developed/tested/rolled out based on the feedback received from users like me. Also, iVision's support is top notch!

Inconvénients :

There is a learning curve for the platform but, really, that's to be expected.

Parker
Account Manager (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent

5,0 l’année dernière

Commentaires : EXCELLENT

Avantages :

Everything works well and support is easy to work with.

Inconvénients :

It would be great to get to vote on which new features would help our customers the most and have a fair vote. iVision has an EXCELLENT system, but there are things here and there that would help all licensees provide a better service to the customers who depend on the system every day.

Josh
Owner (É.-U.)
Médecine douce, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ivision mobile

5,0 l’année dernière

Commentaires : Everyone is extremely helpful when I have questions

Avantages :

We use this software daily. My patients love the reminder text. This helps my business from missing patients.

Inconvénients :

There’s nothing about this software that I don’t love

Ron
President (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good quality software solution

5,0 il y a 12 mois

Avantages :

Ease of use and ongoing platform enhancements

Inconvénients :

Nothing negative to share. Very happy with solution and we’ve used a variety of other solutions with minimal success

Don
Chief Evangelist (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customer Service is GREAT

4,0 l’année dernière

Commentaires : GREAT customer service.

Avantages :

Most important: Combined with a rewards platform

Inconvénients :

NEED to integrate into POS systems to thrive or become obsolete

Don
Owner (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IVision Mobile rating

5,0 il y a 11 mois

Commentaires : Get are helpful. Honest and always there to support

Avantages :

It has lots of options and more flexibility

Inconvénients :

It's a little more complex to set up and troubleshoot

Robert
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Overall Experience

5,0 il y a 12 mois

Commentaires : They have been great and are very on top of issues and taking care of things

Avantages :

I like the fact that it truly has a lot of great built in features and the learning curve on it is minimal

Inconvénients :

The coupon delivery and you have to re-create keywords in order to implement a new coupon, this is something that can be worked on though

Kaylin
Director of operations (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great company, great software.

4,0 l’année dernière

Commentaires : Very good. They are always there to help us and work with us.

Avantages :

Valuable to our existing clients. Everyone these days wants or needs a short code.

Inconvénients :

The learning curve was a bit hard in the beginning, but they have amazing trainers on the software ([SENSITIVE CONTENT] was ours, she was phenomenal!)

Cody
Sales (É.-U.)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Powerful

5,0 l’année dernière

Commentaires : This system is great for my clients

Avantages :

Was a small learning curve but support and been great and love the platform

Inconvénients :

Very robust system and can be overwhelming

Mike
Owner (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fox Sports Radio Phoenix

5,0 il y a 11 mois

Commentaires : Great, will always use

Avantages :

Easy to use, customer service is great, always helpful

Inconvénients :

No issues at all. Like the product, no issues

Kyle
Owner (É.-U.)
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Service, SOLID SUPPORT!

5,0 l’année dernière

Avantages :

Extremely customizable, great support and onboarding experience

Inconvénients :

Different from what i was used to using in the past

Jay
Sr. Manager of Information Technology & Security (É.-U.)
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid, easy to use software

5,0 il y a 11 mois

Avantages :

It's very easy to use overall. Sending messages and adding new contacts is straightforward.

Inconvénients :

Not sure. For what I use it for, it does everything I need.