15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur SAP Business One

En savoir plus sur SAP Business One

Ayez le contrôle de votre entreprise avec SAP Business One – L’ERP pour TPE et PME

En savoir plus sur SAP Business One

Avantages :

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business.

Inconvénients :

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting.

SAP Business One - Notes

Note moyenne

Facilité d'utilisation
3,9
Service client
4,0
Fonctionnalités
4,3
Rapport qualité-prix
4,0

Probabilité de recommander le produit

8,0/10

SAP Business One a reçu une note globale de 4,3 étoiles sur 5 d'après 306 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé SAP Business One ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (306)

Emeric
Presales consultant (Canada)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Outil très fiable et agile

5,0 l’année dernière

Commentaires : Superbe expérience. Dans la mesure ou j’ai le sentiment d’avoir entre les mains un outil de très haute qualité.J’attends beaucoup des évolutions que SAP va proposer.

Avantages :

J’apprécie particulièrement sa possibilité de configuration. Pas besoin de développeurs !Et le système est très robuste. Il ne plante quasi-jamais. J’aime sa capacité à créer des brouillon, à pouvoir visualiser les écritures comptables avant que celles-ci soient générées, à pouvoir lier n’importe quel document avec n’importe quel autre document etc…Et puis si il manque une fonctionnalités, il existe pleins d’app ou de partenaires dans SAP Store qui permet d’aller assouvir des besoins particuliers

Inconvénients :

Le gros point faible est certainement son interface. Pas très jolie. SAP travaille fort pour amener SAP Business One dans un navigateur. It’s coming soon…

Bertrand
Président (France)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Un très bon ERP pour PME

5,0 il y a 2 ans

Commentaires : SAP Business One est un logiciel de gestion très complet, du CRM au SAV en passant par la comptabilité et la gestion de projet, tout est intégré en temps réel. Les possibilités de B.I. embarquées sont aussi très intéressantes. Un outil solide et fiable

Avantages :

La certification Française NF203 des logiciel de gestion informatisés, la fiabilité, la traçabilité des informations, la qualité des données produites

Inconvénients :

Une architecture Windows et pas encore totalement WEB (client web sorti récemment)

Serge Isidore
Serge Isidore
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel de Comptabilité et de gestion de Stocks

4,0 il y a 8 mois

Commentaires : Dans l'ensemble , SAP Business One aide les entreprises à mieux s'en sortir dans la gestion des tâches , des données et comptabilise également les données de l'entreprise . Possède également des meilleurs CRM et qui intervient également dans les achats , ventes pour répondre aux besoins des clients . Je le recommande

Avantages :

SAP Business One est un logiciel très intéressant et utile pour répondre aux besoins des entreprises pour la gestion de stocks et de Comptabilité . Facile à utiliser et capable de gérer plusieurs tâches à la fois pour gagner du temps . Ressoudre avec rapidité les quelques problèmes rencontrés par les clients . Je le recommande

Inconvénients :

SAP Business One est meilleur pour la gestion des stocks mais manquant quelque fonctionnalité , lent par fois sur le site web et nécessite de matérielle pour se développer plus

arnold
arnold
Développeur (Cameroun)
Utilisateur LinkedIn vérifié
Vente en gros, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Une solution performante mais coûteuse

5,0 il y a 5 mois

Avantages :

Sa facilité d'utilisation, l'intégration avec d'autres applications SAP, la personnalisation possible et son support client réactif.

Inconvénients :

le coût élevé de la licence, la nécessité d'une bonne connexion internet et la complexité de certaines mises à jour.

Patrick
Responsable Marketing (Canada)
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Très bon ERP!

4,0 l’année dernière

Avantages :

Facilement personalisable, surtout à l'aide de plug-in comme B1UP

Inconvénients :

Le logiciel est long à démarrer et à fermer.

Guillaume
Project Management Officer (France)
Exploitation minière et métaux, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outil Robuste et configurable

5,0 il y a 7 mois

Avantages :

- Capacité de configuration- Pas besoin de développeurs pour le mettre en place- Système robuste

Inconvénients :

Interface très perfectible, en attente de Mise à jour côté SAP

Expedit
Responsable adjoint (Bénin)
Import/Export, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Gestion d'entreprise

4,0 il y a 3 mois

Commentaires : SAP Business est un logiciel qui m'aide à entreprendre et à gérer facilement

Avantages :

SAP Business est un logiciel convenable pour les entreprises

Inconvénients :

SAP Business est un logiciel de très bons qualité de prix

Rami
Rami
Internal Auditor (Jordanie)
Utilisateur LinkedIn vérifié
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A Great fully integrated Enterprise Resource Planning System

5,0 il y a 3 ans

Commentaires : I am totally happy with this software because it's customizable to fit our business processes.

Avantages :

I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry.

Inconvénients :

SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it.

Audrey
Audrey
System Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SAP business one simplifies organization management

4,0 il y a 6 mois

Commentaires : SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features.

Avantages :

The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses.

Inconvénients :

The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties.

Hanane
Freelance (Maroc)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Business Administration

5,0 il y a 3 semaines Nouveau

Commentaires : A very wonderful experience and still like you

Avantages :

Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations

Inconvénients :

From a financial point of view .It is expensive for micro companies

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Overall my experience has been good but I would expect much more from this software

3,0 il y a 6 ans

Avantages :

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Inconvénients :

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Maddie
Maddie
Game Developer (É.-U.)
Utilisateur LinkedIn vérifié
Jeux vidéos, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great ERP solution for our company

4,0 il y a 4 mois

Commentaires : In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons.

Avantages :

With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support.

Inconvénients :

Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag.

Joshua
Senior SAP Business One Consultant (Kenya)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

This is one of the best if not the best ERP for Small and Medium Sized Entities

5,0 il y a 4 mois

Commentaires : Overall, most clients who have chosen to upgrade to SAP Business One from smaller legacy app never regret the decision. As long as you work with a good SAP partner company to implement the solution well/properly, you will get full value for your money.

Avantages :

- I have taken part in SAP Business One implementation of over 30 companies in various industries in my 8 years experience as a SAP Business One Consultant. I can confidently say that this is a more than sufficient ERP solution for small and medium sized entities. It has all the business areas covered in one system. Some of this business areas/modules include: finance, inventory, supply chain(sales and procurement), producing, CRM, project management etc.- One of the main strengths that SAP Business One is known for is the customization capabilities it comes with. There are numerous customization tools that helps us consultants tailor the product to a specific customer's needs. Consultants can create custom queries, crystal reports, formatted searches(FMS), approval procedures, alerts, user defined fields, user defined tables, user defined objects. controls etc. - You can easily integrate SAP Business One to other external applications to seamlessly send data between eternal applications to SAP Business One. An example of this, you can have an external app used by sales people at the field to book orders. The orders can then be pulled into SAP in the order table. This can be a good way to save money on SAP B1 license costs.

Inconvénients :

- It is not a very affordable ERP option for most small companies. The cost of licenses and the implementation cost can be a heavy investment.

Christian
Chemist (É.-U.)
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A sap for SAP

4,0 il y a 2 mois Nouveau

Avantages :

The inventory management saves us countless hours on tracking and maintaining our shipping and ordering needs

Inconvénients :

Occasional slow response time or crashing slows up work day

Rema
Architecture (Jordanie)
Construction, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

SAP Business One is the best for small businesses

4,0 le mois dernier Nouveau

Avantages :

SAP Business One is easy to use, high level of customization, and is not costly.

Inconvénients :

SAP Business One is difficult in integration and limited in database.

Brendan
QC Automation and Compliance Coordinator (É.-U.)
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

SAP Business One

5,0 il y a 2 mois

Avantages :

SAP Business One is reliable and accurate when it comes to manageing all inventories across different warehouses

Inconvénients :

SAP Business One's user interface is mediocre

Julianna
Lead Research and Development Chemist (É.-U.)
Santé, bien-être et fitness, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

SAP Review

4,0 il y a 2 mois Nouveau

Avantages :

I like that you can keep track of inventory and see the locations of materials and the prices and any documents that are associated with that material.

Inconvénients :

I dislike that there are so many clicks to get to a specific window.

Sekou Djibril
Fondateur Président de CSK (Guinée)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

SAP Business One: A powerful integrated management tool for SMEs

4,0 il y a 12 mois

Commentaires : SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.

Avantages :

SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.

Inconvénients :

Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.

Mauricio
Account Executive (Paraguay)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

SAP Business One Review from User, and former SAP sales employee

4,0 il y a 4 mois

Commentaires : Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money.

Avantages :

SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business.

Inconvénients :

The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more.

Rom Rulida
Rom Rulida
Marketing Funnel Specialist (Philippines)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use with almost complete functionality

5,0 il y a 6 ans

Commentaires : Easy-to-use ERP System with not-so-complicated functionalities.

Avantages :

SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Inconvénients :

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Katerina
Manager (Turquie)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid Business Management Solution for Growing Operations

5,0 il y a 3 mois

Commentaires : I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business.

Avantages :

I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools.

Inconvénients :

I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product.

William
IT Admin (Salvador)
Produits chimiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Driving important changes in your company with SAP B1

5,0 il y a 3 ans

Commentaires : SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go.

Avantages :

SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes.

Inconvénients :

It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cosmétiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best for Small Business

4,0 il y a 5 ans

Commentaires : Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Avantages :

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Inconvénients :

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

Petr
Petr
economist (Tchéquie)
Utilisateur LinkedIn vérifié
Vente en gros, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

stable and functional economic system

5,0 il y a 4 ans

Commentaires : I am an economist at the company, so I am completely dependent on SAP, from the point of view of accounting, we have never had a problem, only the warehouse management had to be fine-tuned according to the relevant legislation. The vast majority of company managers are satisfied with reports and management reports.

Avantages :

The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers. Thanks to strong product support, it is possible to adapt the program to local conditions and requirements within one country.

Inconvénients :

I lack a more distinctive user interface, but SAPU programmers are able to customize them for you. More investment in hardware is needed.

Kenneth
Accounting (Philippines)
Import/Export, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My personal view of SAP Business One

5,0 il y a 12 mois

Avantages :

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial.

Inconvénients :

The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses.