Avis clients sur SutiHR

En savoir plus sur SutiHR

Un logiciel RH complet, évolutif et facile d'utilisation pour les entreprises de toutes tailles. Payez uniquement pour les modules qui vous sont utiles.

En savoir plus sur SutiHR

Avantages :

It's fairly user friendly, interface works well.

Inconvénients :

I really don't have anything very negative to say.

SutiHR - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Probabilité de recommander le produit

7,8/10

SutiHR a reçu une note globale de 4,3 étoiles sur 5 d'après 102 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (102)

Sharon
Sharon
Director, HR (É.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great investment!

5,0 il y a 4 ans

Avantages :

I love that we now have an all in one platform for every HR need - and if you do not have a need for a certain module, you don't have to purchase it! We have launched each module separately. and that has worked well for our team.

Inconvénients :

The software admin functions are not very intuitive and a little clunky. That said, the support team is phenomenal! They are very attentive and knowledgeable and respond to our needs very quickly.

Shannon
Director, People and Culture (Canada)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

I used Suti HR in a previous organization. It's so good, I am launching in my new company!

5,0 il y a 2 ans

Commentaires : I have been involved in several large-scale system implementations (of HRIS systems, ATS systems, and the HR side of an ERP) in my HR career. I have implemented and/or worked with NJOYN, Taleo, Oracle, Peoplesoft, Sage, and Suti (twice). Of all of the systems I've used and the vendors I have worked with, Suti has eclipsed them all in their flexibility, and the ability to fit the needs of the business! Kirsten, as our implementation partner, has been outstanding. She is responsive, solutions-oriented, and has this incredible "can-do" attitude with every crazy request. We've had such a good experience that we are now investing in Sutisoft for our Accounts Payable and Employee Expense solutions!

Avantages :

I am a Director of People and Culture (HR) for a medium-sized non-profit organization. I launched Suti-HR as a cost-effective solution for effective time tracking in my previous organization, and quickly found it did so much more than that for us. When I changed companies, and realized we needed to implement a new HRIS as the current one didn't meet our needs, there was no question I wanted to work with SUTI-HR again! There is so much to like about this system! It is user-friendly and it supports all of the core functions of a comprehensive HR system at a fraction of the cost. I think the real differentiator with Suti, though, is the SERVICE. They are committed to understanding the needs of the client, and will build the system around your business needs, rather than forcing you to change your business to adapt to a system. It is a highly reliable, secure, cloud-based solution with a vendor who will work hard to support your business. I am happy to be a client of Suti for the second time around!

Inconvénients :

I am struggling to come up with a "con". I think maybe the fact that the system is SO flexible, it can be a lot to learn for the administrator. However, they've provided training videos that teach you what you need to know, and will always take a call to support you when you need it. Again, I liked the system enough after using it for almost 6 years in my previous organization that it was the system of choice in my new agency.

Jodie
HR Assistant (Canada)
Verre, céramique et béton, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Is it Worth It?

3,0 il y a 3 ans

Commentaires : Time and Attendance , and Performance Review, in one system

Avantages :

SutiHR has almost all the HR features that we are looking for. Applicant Tracking, Time and Attendance, Performance Reviews, etc. Price-wise, it is affordable compared to other HRIS. It also tries to improve their system as much as possible like adding "partial time off" ability to Time Off Request.

Inconvénients :

However, it is not user friendly per the feedback from our staff. And we have requested to add one more tab in the benefits section but it wasn't still there, even after a year of waiting. When issues occur, the customer support takes time to reply and resolve it. Sometimes, after their update, the system gets messed up that was hard to figure out.

Ahmed Ayman
Research..development (Égypte)
Recherche, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good experience in a good site

5,0 il y a 3 mois

Avantages :

Easy to use and apply too much features which make it easier

Inconvénients :

Need a little to enhance but ovarall good

Rikki
Rikki
Vice President Human Resources (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

All in One, just like an HR Generalist

4,0 il y a 5 ans

Commentaires : So glad we found SutiHR and it contains all the modules we will need as we grow and evolve. Several HRIS would not do business with us until we reached a certain number of employees. I did not want to start with one HRIS and then move to another once we grew bigger. Plus they have amazing support, we have even got calls from the company President asking how things were going, ideas for improvement, and thanking us for being their customer.

Additionally, our technical employees who are very particular about applications/systems even give this a thumbs up. So I will consider this a huge win from my internal customers, HR serves each day.

Avantages :

The biggest pro is their customer support response to our requests for enhancements to the software. As our company grows and changes we have evolving needs of the various modules. Our account executive listens to understand what business obstacle we are facing and then gets to work with the development team on a solution. In my 15+ years of HR I have never had an HRIS vendor partner respond so quickly, in the past I was told to put in a ticket to the end user-group que and wait to see if makes the list of items for the next version. We recently submitted a need to get our timekeeping reports built differently, by the end of next pay period it was done. This made processing timekeeping much faster, more accurate, allowing us to spend time on other HR activities. Second pro, all the modules are included in the price you get quoted, allowing me to be much more confident in my HR Budgets. Also, we have the freedom to roll-out each module as it makes sense for our company. Third pro, employee self service. Our teammembers love the mobile app for timekeeping and using the address book to easily call a colleague. Our teammembers travel a lot so this functionality is a huge plus, one we did not find

Inconvénients :

Con, additional focus on compliance related items and reports can be improved. HR is heavily legal related and the data and the way it is collected, stored, and who has access to view are important items to continue to consider as well as any impact of changing laws. Happy to report, any concerns we have had have been quickly resolved by our great SutiHR Account Executive.

Paula
Executive Director (É.-U.)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Mixed feelings

4,0 il y a 4 ans

Commentaires : We are happy to have all of our HR information in one place, but still have not been able to fully utilize all the features for lack of instruction and information, as well as ongoing glitches that have not been fixed. While the support was very good initially, over time support has been harder to access and slower to respond. We have had several support tickets pending for several weeks or months, and still have a new hire that we have not been able to convert to an employee after more than a month.

Avantages :

We love the look and feel of the interface. The dashboards are nicely organized. All of the features offered are exactly what we were looking for in an HR platform. We especially like the recruitment-to-onboarding, and the performance review features.

Inconvénients :

The set up of the system is not user friendly and there are no written guidelines for setup. We have had to rely on Suti support to set things up, but we have found that we must know exactly what we are trying to accomplish. In other words, the system does things that we had not imagined, but we were not freely offered those features and set up until we specifically asked for information in those areas. Even then, the instruction received did not include best practices on how to use the features. For example, the recruitment feature is very powerful, but requires very specific steps to move to each new phase of the process. That information was not provided when the feature was set up and we have had to learn through trial and error instead of having a concise written procedure for how to access some of the information and move through the process. It is quite confusing. The same goes for the Benefits enrollment feature. Lastly, we were told that a time block feature would be added to the time management so that we could enter time as blocks of time worked rather than start and end times. That was originally scheduled for the end of 2017 and still has not happened.

Réponse de l'équipe de SutiSoft

il y a 4 ans

Hi Paula, Thank you for your feedback! Customer feedback is very valuable as it helps us to evaluate our processes and make plans for improvement. We apologize for the frustration and confusion. As you mentioned, we are working on making it easier to access the help videos and guides. Currently we have a knowledge base filled with help articles: SutiHR Knowledge Base Please note that we also have Account Managers available for additional training if needed. You also mentioned about the ability to enter in the number of hours worked for the day. This feature has been added to the timesheets. We¿d be happy to setup a time discuss and review with you.

Jessica
Jessica
Operations Manager (É.-U.)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Suti software has been an excellent addition to our company.

4,0 il y a 5 ans

Avantages :

I like that this software isn't just HR. It also has Time Management and Expense tracking all in one. There have been some functionalities that we want the software to do, but it didn't have. The team has done an excellent job of creating the functionalities for us to have the software perform how we want it to. In the Mobile App, our employees can clock in and out, request time off, manager's can approve their departments time off requests, I can see my PTO balance. Having this mobile app has allowed us to eliminate our physical time clock that we previously used. The app is very easy to use. Overall, this is an excellent HR software. We reviewed 6 different software packages and this is the one we chose. We are not disappointed! The support is fantastic.

Inconvénients :

Learning how to manage some of the functionalities has been a challenge. However, our support team has been wonderful. I just need to send an email asking how to do something and I get a response back within a short amount of time. The Mobile App is great to use. There are some functions that we would like to have available in the Mobile App that currently are not available.

Lesley
Lesley
Detox Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It’s okay

4,0 il y a 4 ans

Avantages :

I like the layout and it’s pretty simple as far as figuring out how it works.

Inconvénients :

What I liked least was the issues I’ve had with my schedule being correct. A lot of times it would glitch when it came to my punch in and out times and more often than not, at the end of the week my hours were incorrect.

Utilisateur vérifié
HARM REDUCTION (É.-U.)
Utilisateur LinkedIn vérifié
Services à la personne et aux familles, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good software

5,0 il y a 4 ans

Avantages :

its ease of use its comfortable to navigate around

Inconvénients :

nothing at all works great for what i do on it

Denise
Denise
Director of Administration (É.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Suti HR

4,0 il y a 4 ans

Commentaires : Less emails back and forth to send manual onboarding and benefits, better tracking for PTO requests

Avantages :

Removing the manual process of onboarding and benefits.

Inconvénients :

A little confusing to setup and navigate to meet our needs

Alisha
Community leader (É.-U.)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

5,0 il y a 4 ans

Commentaires : Getting paid and seeing my time off balances and performance

Avantages :

It was fast easy and convenient. Have not experienced any glitches

Inconvénients :

I can’t find any. I have not had any bad experiences with the Suti Hr program and I have been using it for a year and a half.

Robert
Intake Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Software

5,0 il y a 4 ans

Avantages :

The Ease of use. Being able to clock in and out on my phone along with requesting days.

Inconvénients :

The only con I can think of is the fact that you have to be set a certain times to clock in and out.

Joselyn
Supervisor (Canada)
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Feedback

5,0 il y a 2 ans

Commentaires : 50/50

Avantages :

Checking the time off request for my team.

Inconvénients :

The changes that is not communicated they just do it and with out any advance notice or training.

Robyn
HR Supervisor (É.-U.)
Assurance, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Love Suti!

5,0 il y a 4 ans

Commentaires : Great experience, definitely looking to broaden what we use with them.

Avantages :

I love how simple it is! It has field for things I wouldn't even think of! The customer service is great, quick responses always.

Inconvénients :

I love everything about Suti, I do wish certain field names could be edited but we make it work!

Joshua
Phase I Coordinator (É.-U.)
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

SutiHR Use

5,0 il y a 4 ans

Commentaires : No major problems. Works efficiently and consistently.

Avantages :

Easy to use. Friendly, open, and self explanatory interface.

Inconvénients :

Occasional problems with shifts that run over into the new week. Easily fixed with an email.

Daniel
Systems Administrator (É.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Many features, but not too intuitive

4,0 il y a 4 ans

Commentaires : Users can see their PTO at a glance. Reporting for timecards is working well.

Avantages :

Range of features and reporting is impressive.

Inconvénients :

Many functions are not intuitive. User interface could use an overhaul for ease of navigating.

Emily
Facilities Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review

5,0 il y a 4 ans

Avantages :

I can check my timesheet daily. Also, my PTO is always up to date

Inconvénients :

Sometimes it doesn’t allow me to properly clock out.

Christian
Office Assistant (É.-U.)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Thank you!

5,0 il y a 4 ans

Commentaires : Reviewing my companies needs and tasks that are delegated to my colleague and I has become as simple as a few clicks. I enjoy the easy adjustments to the timeclock. A few times I made mistakes and it was a breeze to fix.

Avantages :

I enjoy the simplicity of the software. Its easy to use and not too flashy where I get lost in the graphics. Straight to the point so I can do what I need to and move along with the next task.

Inconvénients :

I have not had enough time to see any cons

Utilisateur vérifié
Director Of Development (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Thumbs up for SutiHR

5,0 il y a 4 ans

Commentaires : Very easy to track hours and to review HR documents.

Avantages :

Ease of use. Very instinctual to figure out its functions and its great to be able to have all agency HR documents stored in one place.

Inconvénients :

There should have been a quick tutorial pop up the first time you signed on to give you an overview of the site.

Utilisateur vérifié
Program Director (É.-U.)
Utilisateur LinkedIn vérifié
Services à la personne et aux familles, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

SutiHR

2,0 il y a 4 ans

Avantages :

It is easy to clock in/out and see who on staff is not working or available that day.

Inconvénients :

It’s complicated especially for our accountants. When it comes to holiday pay it’s almost impossible

Scott
Institutional Sales Director (É.-U.)
Produits pharmaceutiques, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good Product

4,0 il y a 3 ans

Avantages :

System works well for what we need it for.

Inconvénients :

Not all the information I need is in one place

Nikki
Controller (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Nice software for the price

3,0 il y a 6 ans

Commentaires : The software has all the features, plus some that we do not currently use. The area of improvement is behind the scenes in the set-up. The pro's: importing data, online forms, and a great platform for the employees to update, receive information, and process standard HR requests. The con's: set-up of items you cannot import (it can be confusing, and the online manuals aren't detailed enough), and support is a little slow in their response time. Great platform from the employee perspective, but not so much from the payroll/HR perspective.

Avantages :

Good platform for the employees to see their information, receive company news and information, update their personal information, and submit requests for training, time off, and other forms of leave.

Inconvénients :

Set-up and user manuals

Francisca
CES (É.-U.)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

great

3,0 il y a 4 ans

Avantages :

It lets me clock in from my phone which is very nice

Inconvénients :

it freezes sometimes and will time out ok.

Cari
Program Representative (É.-U.)
Services à la personne et aux familles, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Love SutiHR

5,0 il y a 5 ans

Commentaires : Great software.

Avantages :

It is easy to use and can be accessed at anytime.

Inconvénients :

No cons from my point of view but I don't handle the administrative side so I am not sure if there would be anything to add from that point of veiw.

Austin
Warehouse Member (É.-U.)
Entreposage, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Not a buyer but a user

5,0 il y a 2 ans

Commentaires : Perfect

Avantages :

It’s very easy to use, simple yet useful.

Inconvénients :

I have no complaints, I haven’t had a single issue with it.