Logiciels de Customer Communications Management

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39 produits trouvés

Note du produit

Déploiement

Fonctionnalités

TrueDialog

TrueDialog

par TrueDialog

(10 avis)

Built for big business - made easy for small business. We have the most pre-built features of any Enterprise SMS Text platform - at Half the Price. Text 1-to-millions, or engage in True 1-to-1 Dialog at scale. Others claim 1-to-1, but ours is built for multi-user, threaded dialog at scale for large businesses. Call Center Module and Mobile App for 1,000s of reps to use SMS with admin controls. Multi-Channel Emergency Alert System included. Major CRM Integrations. Short & Long Codes. API access. En savoir plus sur TrueDialog

Ytel Platform

Ytel Platform

par Ytel

(12 avis)

Contact Center Software built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. En savoir plus sur Ytel Platform

Demandforce

Demandforce

par Demandforce

(14 avis)

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. En savoir plus sur Demandforce

freshMerge

freshMerge

par Fresh Finance

(0 avis)

freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. En savoir plus sur freshMerge

Bria

Bria

par CounterPath

(13 avis)

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. En savoir plus sur Bria

Five9

Five9

par Five9

(244 avis)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. En savoir plus sur Five9

UJET

UJET

par UJET

(4 avis)

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. En savoir plus sur UJET

Comapi

Comapi

par Comapi

(0 avis)

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

EOS

EOS

par Ecrion Software

(0 avis)

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Oversee the entire document production and distribution flow in a company, empower collaboration and reduce errors.

Inspire

Inspire

par Quadient

(0 avis)

CCM solution that helps companies manage and deliver personalized communications from one platform.

Xpertdoc

Xpertdoc

par Xpertdoc Technologies

(3 avis)

The Xpertdoc Customer Communications Management (CCM) Solution gives business users the ability to create, manage and deliver highly personalized, Omni Channel communications across the entire customer lifecycle. Our platform provides award-winning technologies for large-scale automation, forms conversion, centralized management, and collaboration workflows. Coupled with our Connector for Dynamics CRM, the Solution enables easier merging of CRM data with business documents in a single click.

ActiveDocs Opus

ActiveDocs Opus

par ActiveDocs

(0 avis)

ActiveDocs is a global provider of template management and document automation solutions. Based on Microsoft technologies, ActiveDocs solutions are intuitive and easy to use. Whether your organization creates one document a day or 200,000 documents an hour, ActiveDocs makes it possible to do so effortlessly and accurately.

Preferred Patron Loyalty

Preferred Patron Loyalty

par Preferred Market Solutions

(63 avis)

Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

WebDocs Generation

WebDocs Generation

par DocPath

(1 avis)

Web-based on-demand document generation tool with version control and template interpreting functionality.

Napersoft CCM

Napersoft CCM

par Napersoft

(0 avis)

Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience.

OpenText CCE

OpenText CCE

par OpenText

(2 avis)

OpenText Communications Center Enterprise helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Striata

Striata

par Striata

(0 avis)

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app).

Customer Communications Manager

Customer Communications Manager

par Kofax

(0 avis)

Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels.

Cincom Eloquence

Cincom Eloquence

par Cincom Systems

(0 avis)

Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools.

OmniOMS

OmniOMS

par Newgen Software

(0 avis)

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

EngageOne Server

EngageOne Server

par Pitney Bowes

(0 avis)

Print and digital document production solution designed to manage engaging customer communications.

OMS-200

OMS-200

par Neopost

(0 avis)

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

Messagepoint

Messagepoint

par Messagepoint

(0 avis)

CCM platform that allows organizations to manage business rules and customer communications content in the cloud.

SmartCOMM

SmartCOMM

par SmartComms

(0 avis)

Customer and business communications software for non-tech users. Deliver personalized pre-approved content to any channel.

CCM Gateway

CCM Gateway

par Crawford Technologies

(0 avis)

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

HARMONIE COMMUNICATION SUITE

HARMONIE COMMUNICATION SUITE

par Sefas

(0 avis)

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat

Smartz Chat

par Azuka

(0 avis)

Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view.

Groupnote

Groupnote

par Groupnote

(0 avis)

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Altvia Correspond Premium Edition

Altvia Correspond Premium Edition

par Altvia Solutions

(0 avis)

Take your relationships to the next level with Altvia Correspond Premium Edition, an end-to-end solution to communicate with your entire network, from prospects to investors

Exstream

Exstream

par OpenText CEM

(0 avis)

Customer communications management

OPINATOR

OPINATOR

par Innology Ventures

(0 avis)

OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales.

Dimelo Digital platform

Dimelo Digital platform

par Dimelo

(0 avis)

Dimelo enables companies to manage all their digital customer care channels within a single platform. As a result, agents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and levelling the flow during peak periods, ultimately impacting customer satisfaction. Over 14.5 million messages coming from various sources (email, chat, messaging, social media, etc.) are categorized & dispatched to customer care agents.

Roojoom

Roojoom

par Roojoom

(0 avis)

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

reinfer

reinfer

par reinfer

(0 avis)

Makes human conversations understandable at scale and actionable to machines

Adbrain

Adbrain

par Adbrain

(0 avis)

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queaxis

Queaxis

par Uninand Technologies

(0 avis)

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS

M/TEXT CS

par kühn & weyh Software

(0 avis)

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Blinger.io

Blinger.io

par Blinger

(0 avis)

Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks.

RTIM

RTIM

par ALMATO

(0 avis)

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.