Logiciels de Customer Communications Management

Logiciels de Customer Communications Management, France : utilisez Capterra.fr pour trouver les meilleurs outils pour votre entreprise.

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43 produits trouvés

Note du produit

Déploiement

Fonctionnalités

TrueDialog

TrueDialog

par TrueDialog

(10 avis)

Built for big business - made easy for small business. We have the most pre-built features of any Enterprise SMS Text platform - at Half the Price. Text 1-to-millions, or engage in True 1-to-1 Dialog at scale. Others claim 1-to-1, but ours is built for multi-user, threaded dialog at scale for large businesses. Call Center Module and Mobile App for 1,000s of reps to use SMS with admin controls. Multi-Channel Emergency Alert System included. Major CRM Integrations. Short & Long Codes. API access. En savoir plus sur TrueDialog

Messagepoint

Messagepoint

par Messagepoint

(0 avis)

Messagepoint is a powerful hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules driving the pace of change for customer-facing print and digital communications. En savoir plus sur Messagepoint

Ytel Platform

Ytel Platform

par Ytel

(12 avis)

We are your one stop shop for all of your customer communication needs, allowing you to easily manage various channels from Ringless Voicemail, Voice Broadcasting, SMS marketing, email, and more! En savoir plus sur Ytel Platform

Demandforce

Demandforce

par Demandforce

(19 avis)

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. En savoir plus sur Demandforce

Bria

Bria

par CounterPath

(37 avis)

Client softphone primé conçu pour configurer un call center avec l'IP-PBX de votre choix. Appeler intuitivement avec une interface centrée sur le clavier. Répondre automatiquement aux appels entrants avec un temps d'attente variable. Escalade des appels avec un transfert d'appel facile et une fonctionnalité de maintien d'appel. Suivre les tendances de votre succès avec les métriques d'appel et l'enregistrement des appels. Un utilisateur Salesforce ? Appeler et suivre les progrès dans le tableau de bord Salesforce. Bria — Configuration facile de la téléphonie sur IP et solution de contrôle des appels. En savoir plus sur Bria

Five9

Five9

par Five9

(257 avis)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. En savoir plus sur Five9

Qualifio

Qualifio

par Qualifio

(7 avis)

La plateforme Qualifio vous permet d'engager votre audience et de collecter des données à travers la création et la publication de plus de 40 formats interactifs.

Comapi

Comapi

par Comapi

(1 avis)

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

EOS

EOS

par Ecrion Software

(0 avis)

Ecrion Converse helps business line managers oversee the entire document production and distribution flow in a company.

Inspire

Inspire

par Quadient

(0 avis)

CCM solution that helps companies manage and deliver personalized communications from one platform.

Xpertdoc

Xpertdoc

par Xpertdoc Technologies

(3 avis)

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

ActiveDocs Opus

ActiveDocs Opus

par ActiveDocs

(0 avis)

ActiveDocs is an award-winning global provider of template management and document automation solutions.

Preferred Patron Loyalty

Preferred Patron Loyalty

par Preferred Market Solutions

(68 avis)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Napersoft CCM

Napersoft CCM

par Napersoft

(3 avis)

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

WebDocs Generation

WebDocs Generation

par DocPath

(1 avis)

Improve customer communications and document processes with real-time document generation tool.

Zendesk Connect

Zendesk Connect

par Zendesk

(1323 avis)

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

UJET

UJET

par UJET

(5 avis)

Brings joy to customer support by helping companies resolve problems faster.

OpenText CCE

OpenText CCE

par OpenText

(2 avis)

Helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Striata

Striata

par Striata

(0 avis)

Cette plateforme d'application évolutive et multi systèmes d'exploitation prend en charge la génération, la distribution et le stockage de volumes importants de messages et de documents.

Customer Communications Manager

Customer Communications Manager

par Kofax

(0 avis)

La solution Customer Communications Manager permet aux entreprises de gérer la motivation et la communication avec les clients sur plusieurs canaux.

Cincom Eloquence

Cincom Eloquence

par Cincom Systems

(0 avis)

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

OmniOMS

OmniOMS

par Newgen Software

(0 avis)

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

EngageOne Server

EngageOne Server

par Pitney Bowes

(0 avis)

Print and digital document production solution designed to manage engaging customer communications.

OMS-200

OMS-200

par Neopost

(0 avis)

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

SmartCOMM

SmartCOMM

par SmartComms

(0 avis)

Customer and business communications software for non-tech users. Deliver personalized pre-approved content to any channel.

CCM Gateway

CCM Gateway

par Crawford Technologies

(0 avis)

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

HARMONIE COMMUNICATION SUITE

HARMONIE COMMUNICATION SUITE

par Sefas

(0 avis)

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat

Smartz Chat

par Azuka

(0 avis)

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Groupnote

Groupnote

par Groupnote

(0 avis)

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Altvia Correspond Premium Edition

Altvia Correspond Premium Edition

par Altvia Solutions

(0 avis)

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

freshMerge

freshMerge

par Fresh Finance

(0 avis)

Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Exstream

Exstream

par OpenText CEM

(0 avis)

Customer communications management

OPINATOR

OPINATOR

par Innology Ventures

(0 avis)

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Dimelo Digital platform

Dimelo Digital platform

par Dimelo

(0 avis)

Gérez tous vos canaux de relation client digitale via une plateforme unique.

Roojoom

Roojoom

par Roojoom

(0 avis)

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

reinfer

reinfer

par reinfer

(0 avis)

Makes human conversations understandable at scale and actionable to machines

Adbrain

Adbrain

par Adbrain

(0 avis)

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queaxis

Queaxis

par Uninand Technologies

(0 avis)

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS

M/TEXT CS

par kühn & weyh Software

(0 avis)

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Blinger.io

Blinger.io

par Blinger

(0 avis)

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

RTIM

RTIM

par ALMATO

(0 avis)

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems

Alan Systems

par Alan Systems

(0 avis)

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

PersonalEffect TransMedia

PersonalEffect TransMedia

par XMPie

(0 avis)

An all-in-one solution for creating and launching integrated, personalized campaigns across every channel