Logiciels CCM (Customer Communications Management)

Un logiciel de Customer Communications Management rationalise, automatise et suit les efforts de sensibilisation des clients d'une entreprise.

Pourquoi Capterra est gratuit
Front est un logiciel de communication client qui permet aux équipes de collaborer avec plus de transparence et de responsabilité pour gérer des centaines d'e-mails destinés aux adresses générales comme "support@" et "sales@". Vous pouvez assigner des e-mails client à vos collègues, partager et discuter des e-mails en interne sans avoir à les transférer ou répondre à tous ou définir des rappels pour répondre aux messages ultérieurement. Essayer Front gratuitement. En savoir plus sur Front App Front est un logiciel de communication client qui aide les équipes à collaborer sur chaque e-mail avec plus de responsabilité et d'efficacité. En savoir plus sur Front App

par Messagepoint

(0 avis)
Messagepoint est une puissante plateforme de gestion de contenu basée sur le cloud hybride qui répond aux besoins de customer communications management des grandes entreprises. Il fournit un environnement intuitif et sécurisé aux utilisateurs professionnels pour qu'ils puissent posséder et contrôler directement le contenu des messages de point de contact et les règles métier, ce qui accélère les changements pour les communications imprimées et numériques destinées aux clients. En savoir plus sur Messagepoint Messagepoint est une plateforme CCM (Client Communication Management) qui permet aux organisations de gérer les règles métier et le contenu des communications client dans le cloud. En savoir plus sur Messagepoint
Zoho Desk est une application de service client qui aide votre entreprise à établir des relations plus solides avec ses clients. Avec Zoho Desk, les agents deviennent plus productifs, les gestionnaires plus efficaces et les clients plus autonomes. Il est personnalisable, facile à utiliser et ne coûte pas une fortune. Faisant partie de la gamme des 30 logiciels métiers de Zoho, Zoho Desk vous apporte la puissance nécessaire pour mettre le service client au cœur de votre entreprise. En savoir plus sur Zoho Desk Mettez le service client au cœur de votre entreprise : rendez vos agents plus productifs, vos gestionnaires plus efficaces et vos clients plus autonomes. En savoir plus sur Zoho Desk
amoCRM renforce vos relations pour vous offrir des clients heureux et fidèles, en vous soutenant dès le premier contact avec vos initiatives, tout au long des efforts de marketing et de vente qui les suivent jusqu'à et au-delà de la conversion. Ainsi, chaque communication avec un prospect devient un dialogue personnalisé, garantissant le bon message au bon moment. En savoir plus sur amoCRM amoCRM est un CRM facile à utiliser. Il est cependant très fonctionnel et puissant. Pipeline de vente, suivi des leads, analyse et intégration de sites web. En savoir plus sur amoCRM
MessengerPeople et le fournisseur leader de SaaS pour communication client via messagerie instantanée. L'innovante Messenger Communication Platform est une solution pour le service client professionnel via WhatsApp Business API, Apple Business Chat, Facebook Messenger, Telegram, et Viber. MessengerPeople est un partner officiel des apps Messenger les plus utilisés du monde. Plus que 1.900 entreprises telles que BMW, Lufthansa, PANDORA, et bien d'autres utilisent la solution MessengerPeople. En savoir plus sur Messenger Communication Platform Avec le logiciel de MessengerPeople vous pouvez rendre votre service client plus efficace et professionel avec les apps Messenger. En savoir plus sur Messenger Communication Platform
Zendesk développe des logiciels helpdesk pour améliorer les relations avec les clients. Ces produits permettent aux entreprises d'être plus fiables, plus flexibles et plus évolutives. Ils contribuent à améliorer la communication et à rentabiliser les énormes volumes de données. De plus, ils fonctionnent en synergie pour convertir les interactions en relations durables. Plus de 200 000 entreprises telles que Uber, Groupon, Box, Airbnb et Disney utilisent Zendesk pour réduire leurs coûts d'assistance, augmenter leur productivité et améliorer la satisfaction de leurs clients. En savoir plus sur Zendesk Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif. En savoir plus sur Zendesk
Bitrix24 est la solution gratuite n° 1 pour le CRM, la communication client et le service d'assistance. Cloud, mobile et open source. Elle est utilisée par 4 millions d'entreprises. Obtenez votre centre d'appels multicanal gratuit dès aujourd'hui et gérez vos e-mails, vos appels téléphoniques, vos chats en direct, vos messageries ainsi que les demandes clients provenant des réseaux sociaux dans un seul et même espace. En savoir plus sur Bitrix24 Bitrix24 est la solution gratuite n° 1 pour le CRM, la communication client et le service d'assistance. Cloud, mobile et open source. Elle est utilisée par 4 millions d'entreprises. En savoir plus sur Bitrix24
HelpCrunch est une plateforme de communication client multicanale de premier ordre pour votre support client, votre marketing et vos ventes. Augmentez les conversions et les ventes, améliorez votre support client et développez-vous plus rapidement avec HelpCrunch. Fonctionnalités : - Messagerie en direct - Messages automatiques - E-mail marketing - Help Desk - Base de connaissances - Fenêtres contextuelles - Applications mobiles - Chatbot (prochainement) Essayez HelpCrunch gratuitement pendant 14 jours. En savoir plus sur HelpCrunch Un chat en direct parfait, l'automatisation des e-mails et un simple service d'assistance dans le logiciel abordable que vous allez adorer. En savoir plus sur HelpCrunch
Messaging app that enables real time customer communications for small businesses. Cloud-based solution that assists with customer communications through business interactions, automation, messaging and more.
Secure messaging app that helps small businesses keep their customers up to date on news, events, and promotions. Secure messaging app that helps small businesses keep their customers up to date on news, events, and promotions.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Client softphone primé conçu pour configurer un call center avec l'IP-PBX de votre choix. Appeler intuitivement avec une interface centrée sur le clavier. Répondre automatiquement aux appels entrants avec un temps d'attente variable. Escalade des appels avec un transfert d'appel facile et une fonctionnalité de maintien d'appel. Suivre les tendances de votre succès avec les métriques d'appel et l'enregistrement des appels. Un utilisateur Salesforce ? Appeler et suivre les progrès dans le tableau de bord Salesforce. Bria — Configuration facile de la téléphonie sur IP et solution de contrôle des appels. Client du téléphone logiciel VoIP prêt pour l'agent du call center. Interagir avec les solutions de call centers les plus performantes ou personnaliser avec l'API Bria et SDK.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.
Seismic est le chef de file mondial des solutions d'aide au marketing et à la vente. Il permet d'améliorer le taux de conversion et de faire grimper les ventes tout en amplifiant l'impact du marketing sur les résultats. De grandes sociétés utilisent Seismic pour faire croître la productivité de leur force de vente en distribuant automatiquement à tous les commerciaux des informations pertinentes et du contenu personnalisé adaptés à toutes les interactions avec les acheteurs. Seismic est le chef de file mondial des solutions d'aide au marketing et à la vente.
FreeAgent CRM est une plateforme de vente, de marketing et de service client basée sur le cloud qui aide les petites entreprises à entretenir des relations de qualité avec leurs clients. Le système fonctionne automatiquement avec l'adresse e-mail de l'utilisateur pour créer et classer des leads, faire des rappels, effectuer des automatisations personnalisées et suivre toutes les interactions avec les clients. Une plateforme de vente, de marketing et de service client basée sur le cloud qui aide les petites entreprises à développer des relations de qualité avec leurs clients.
JivoChat helps organize all your client contact records with one smart customer communications management system. Monitor your visitors, talk to them via online chat, phone calls, emails, Facebook Messenger, Viber, Telegram and many more using just one tool: JivoChat. Maximize outbound communications: use smart triggers, callback features, and JivoChat Business phone telephony services. Use JivoChat to convert your visitors into clients today! Business messenger with multi channel features for customer communications management system. Convert your visitors into clients today
Step up to all-in-one sales & marketing software designed for growing service-based businesses ranging from solopreneurs to larger teams. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business and delivering great service. An all-in-one CRM, sales and marketing automation software you can customize to win more business
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
The Intelledox platform is used by many of the world's leading enterprise and government organizations to transform their digital customer experience. Enabling organizations to engage and delight their customers by having rich and timely conversations using real-time data, Intelledox streamlines complex processes and omnichannel forms and allows organizations to transform the way they acquire, onboard and service their customers. Offices | Dallas, New York, Dublin, Singapore, Sydney, Canberra With Intelledox, streamline complex processes & omnichannel forms & transform the way you acquire, onboard & service your customers.
TrueDialog's Customer Support SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with our unique "TrueDialog" feature which enables team-based 2-way texting to create threaded, multi-agent personalized SMS conversations at scale, so your entire team can all contribute to a single threaded texting conversation with customers. Mobile Apps allow agents to use the platform anywhere, anytime. Start within minutes. More Features. Half the Price. Customer Support SMS Texting Platform. Enterprise-grade. Unique "TrueDialog" feature enables team-based group texting at scale.
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business. Smith.ai Live Chat is the fast & friendly way to capture, screen & convert website leads. Grow your business with qualified clients!
LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise (plus de 25 agents), gérant plus de 12 milliards d'interactions par an dans un environnement multicanal. Fort d'une expérience de plus de 15 ans dans le domaine du cloud, ce système aide les responsables de centre d'appels à élaborer des stratégies d'engagement efficaces sur le canal choisi par le consommateur. Les fonctionnalités de pointe en matière d'atténuation des risques et de sécurité permettent aux clients de s'adapter rapidement à un environnement commercial en pleine mutation. LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise s'appuyant sur un environnement multicanal.
Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks. Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .
Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most advanced tool for software in market. Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most adv
Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience. Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.
ActiveDocs is a global provider of document automation software. Our software helps large organizations with document generation and associated processes. To that end, we provide our customers with award-winning tools, resources, and training which together let them design and maintain their document automation solution internally. Template design is intuitive, taking place in Microsoft Word this makes it non-codey. Business users can work on templates without involving IT developers. ActiveDocs provides powerful and flexible document automation software for the world's biggest and brightest companies.
Oracle Documaker is the most widely-used Enterprise Document Automation (EDA) solution. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them whether by print, email, text messaging, social media, or any other format. A rules-driven system, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications. Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
Used by over 200 organizations worldwide, PB Digital is an advanced Customer Communication Management system enabling organizations to easily create, manage and distribute digital information - smart & responsive forms with digital signature features.,invoices and other types of documents. PB Digital's digital documents maximize the user's experience (UX/CX) and strengthen the customer's loyalty to the brand. PB Digital is marketed by Consist - a global IT company. www.printbos.com PB Digital is an advanced document management system enabling organizations to easily create, manage and distribute digital documents
Web-based on-demand document generation tool with version control and template interpreting functionality. Improve customer communications and document processes with real-time document generation tool.
Brand Embassy est la plateforme de service client cloud la mieux notée qui intègre plus de 30 canaux de médias sociaux et des services de messagerie instantanée, chat en direct, e-mail et chatbot alimenté par IA. Brand Embassy est un partenaire d'implémentation et de solution d'entreprises telles que WhatsApp Business Solution ou Apple Business Chat. Les clients sont des entreprises de télécommunications, de vente en ligne, des banques et des commerces de détail. Brand Embassy est une solution sûre, flexible et économique. Brand Embassy s'intègre facilement. Brand Embassy est une plateforme pour service client numérique omnicanal conçue pour les centres d’appels. Cette solution cloud est évolutive et économique.
Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text
Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools. Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.
Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications. Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.
Engage Digital permet aux entreprises de gérer tous leurs canaux de relation client digitale au sein d'une même plateforme. Par conséquent, les agents peuvent gérer plusieurs canaux à travers une interface unique, augmentant ainsi leur vitesse de réponse, rationalisant l'affectation des ressources et nivelant le flux pendant les périodes de pic, pour une meilleure satisfaction du client. Plus de 14,5 millions messages provenant de diverses sources (e-mail, chat, messagerie, réseaux sociaux, etc.) sont classés et envoyé aux agents en charge du service clients. Gérez tous vos canaux de relation client digitale via une plateforme unique.
Les clients s'attendent à une assistance efficace via plusieurs canaux. Le temps d'attente pour le traitement des requêtes par le personnel commercial, le service clientèle et les équipes des réseaux sociaux peut entraîner une perte de clients et d'activité. Clickatell Touch est un outil de chat en direct qui vous permet d'homogénéiser vos équipes de réponse sur les canaux entrants pour produire une messagerie cohérente en temps réel et un service à la clientèle à la demande. Cette solution de chat en direct évolutive nécessite d'augmenter les conversions et de fidéliser la clientèle. Solution de chat en direct omnicanal avec le service client qui vous permet de répondre instantanément aux demandes sur le web, les réseaux sociaux et les appareils mobiles.
FCI is revolutionizing the customer communications for its clients who are in consumer facing businesses. We help organizations of all sizes deliver amazing digital experience to their customers with the help of dynamic, interactive and highly personalized communications. FCI provides customer communication management solutions and services to help organizations improve operational efficiency, support regulatory compliance, and drive business growth. Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, & deliver all outbound tasks.

par Striata

(0 avis)
Cette plateforme d'application évolutive et multi systèmes d'exploitation prend en charge la génération, la distribution et le stockage de volumes importants de messages et de documents sur plusieurs canaux. Axée sur la sécurité des données et des processus, la plateforme peut accepter et utiliser n'importe quel format de données, elle supporte des extensions de cartographie personnalisée et plusieurs formats de sortie (PDF, EMC, HTML) et plusieurs canaux (e-mail, texte, web, application mobile). Cette plateforme d'application évolutive et multi systèmes d'exploitation prend en charge la génération, la distribution et le stockage de volumes importants de messages et de documents.

par Ecrion Software

(0 avis)
Ecrion fabrique des logiciels pour les entreprises qui souhaitent établir de véritables relations personnalisées avec leurs clients par le biais de multiples canaux d'engagement. Les clients communiquent et interagissent efficacement avec leurs audiences par le biais des communications personnalisées, d'une prestation omnicanal et d'une interactivité de nouvelle génération dans une plateforme unifiée et évolutive. Superviser l'ensemble du flux de production et de distribution des documents dans une entreprise, renforcer la collaboration et réduire les erreurs. Ecrion Converse aide les responsables de secteur à superviser l'ensemble du flux de production et de distribution de documents dans une entreprise.
Kofax Customer Communications Manager est une solution professionnelle de gestion des communications clients (customer communications management) sur le web qui permet aux entreprises de gérer la motivation auprès des clients, en communiquant avec leurs clients sur plusieurs canaux, et avec un minimum d'effort informatique. Elle crée une communication pertinente, précise et hautement personnalisée pour vos clients et la diffuse via des canaux mobiles, e-mail, imprimés, sur portail et autres. La solution Customer Communications Manager permet aux entreprises de gérer la motivation et la communication avec les clients sur plusieurs canaux.

par Akio

(0 avis)
Akio propose une plateforme de conversation client multicanal unifiée et associée à un système complet d'écoute et d'analyse de la couverture médiatique, des conversations sociales et des commentaires clients. Ces solutions sont conçues pour aider les entreprises à optimiser l'expérience de service client, à accroître les connaissances des clients et à améliorer la stratégie de marketing et de communication. Le portefeuille de produits de l'éditeur comprend Akio Unified, Akio Spotter et Akio Analytics. Akio est une plateforme unifiée de conversation client multicanal associée à un système complet d'écoute et d'analyse.

par Gladly

(0 avis)
Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA. Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

par SPREAD

(0 avis)
SPREAD, c'est le CRM marketing pour automatiser votre relation client. Il vous permet de construire votre engagement client autour de trois piliers : l'acquisition (parrainage, partenariats, jeux marketing), la connaissance (onboarding, qualification progressive, segmentation) la fidélisation (scénarios automatisés, programme de fidélité, avis clients). Avec SPREAD, offrez à vos clients la relation qu'ils méritent ! SPREAD, le CRM marketing pour automatiser votre relation client

par Elixir Technologies

(0 avis)
SaaS portal for organizing and streamlining employee and customer correspondence. SaaS portal for organizing and streamlining employee and customer correspondence.

par Newgen Software

(0 avis)
Engage your customers across multiple channels with personalized communications design and authoring capabilities. Engage your customers across multiple channels with personalized communications design and authoring capabilities.

par Pitney Bowes

(0 avis)
Print and digital document production solution designed to manage engaging customer communications. Print and digital document production solution designed to manage engaging customer communications.

par Smart Communications

(0 avis)
Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. We help the worlds largest enterprises simplify their customer and business communications.

par Crawford Technologies

(0 avis)
Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage. Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

par VoiceSage

(0 avis)
Rendez l'engagement client plus efficace grâce à des conversations proactives et intelligentes avec vos clients. Engagement client plus intelligent
Helps organisations produce meaningful and omni channel customer communication. Helps organisations produce meaningful and omni channel customer communication.
Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view. Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

par Fresh Finance

(0 avis)
freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

par Innology Ventures

(0 avis)
OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales. Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

par TRDATA

(0 avis)
TRDATA provides scalable valuation, trading and risk analysis platform for investment companies TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

par Roojoom

(0 avis)
Roojooms est une plateforme de gestion du parcours client qui crée des expériences numériques pertinentes et personnalisées sur tous les canaux. Roojooms est une plateforme de gestion du parcours client qui crée des expériences numériques pertinentes et personnalisées sur tous les canaux.

par reinfer

(0 avis)
Makes human conversations understandable at scale and actionable to machines Makes human conversations understandable at scale and actionable to machines

par Adbrain

(0 avis)
Permet de dialoguer avec les clients avec un message personnalisé et cohérent sur l'ensemble des appareils, des canaux et des plateformes. Permet de dialoguer avec les clients avec un message personnalisé et cohérent sur l'ensemble des appareils, des canaux et des plateformes.

par Uninand Technologies

(0 avis)
Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment. Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

par kühn & weyh Software

(0 avis)
M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation. M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

par ALMATO

(0 avis)
RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer. RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

par Alan Systems

(0 avis)
Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable. Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.
Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel. An all-in-one solution for creating and launching integrated, personalized campaigns across every channel

par DataOceans

(0 avis)
CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform. CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

par esendex

(0 avis)
Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry! Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

par Cosmose

(0 avis)
Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels. Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

par Aivo

(0 avis)
Save time, answer automatically! AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time. Have natural conversations. Not flows, not options. AgentBots natural language understanding engine allows it to interpret conversational language and it learns from every interaction. AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. You will get 30 days FREE TRIAL, where you can setup your own AgentBot. No credit card required.

par Naelan

(0 avis)
Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels. Optimize customer communication through creation of interactive documents and automation of multi-channel delivery.
Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence. Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

par Ambit AI

(0 avis)
Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7 Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7

par Digitaleo

(0 avis)
Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily. Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.

par Loopon

(0 avis)
All-in-one tool that helps hotels automate guest communication and improve quality of the stay. All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

par Omnigage

(0 avis)
Helps streamline business communications with customers. Helps streamline business communications with customers.

par Akia

(0 avis)
Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations. Artificial intelligence to manage text-messaging with your guests.

par LinkFusions

(0 avis)
Enables users to reach their customers using text, MMS, email, surveys & more. Enables users to reach their customers using text, MMS, email, surveys & more.

par ConexWork

(0 avis)
CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively. CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.

par RLike Design Labs

(0 avis)
GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews. As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk

par Easyping.Me

(0 avis)
Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers. Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.

par OwnerListens

(0 avis)
Web-based application for businesses to help them manage instant customer communications from a single platform. Web-based application for businesses to help them manage instant customer communications from a single platform.

par Direct.One

(0 avis)
Cloud customer engagement platform that helps companies generate, deliver, and analyse print and digital multichannel communications. Cloud customer engagement platform that helps companies generate, deliver, and analyse print and digital multichannel communications.

par Hi Platform

(0 avis)
Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application, with the autonomy your team needs to create the best experience for all customers. Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application.

par Octadesk

(0 avis)
Customer service solution that organizes customer interactions, controls and optimizes all communication channels. Customer service solution that organizes customer interactions, controls and optimizes all communication channels.

par Meditrial Europe

(0 avis)
Maptrial allows Sponsors and CROs to intelligently manage the complexities of clinical trials. Product modules offer comprehensive management of trial planning, country and site progress, monitoring activities, supplies and finance, with state-of-the-art investigator data mining and operational support. Maptrial provides special user capabilities for unprecedented ease of trial management.