Logiciels d'assistance à distance

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55 produits trouvés

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Fonctionnalités

Kaseya VSA

Kaseya VSA

par Kaseya

(75 avis)

Le système de sauvegarde et reprise après incident Kaseya fournit des solutions automatisées en temps réel de sauvegardes de disque, de création d'images disques, de sauvegardes au niveau des fichiers et de restaurations complètes pour les serveurs et postes de travail Windows. Contrairement aux produits classiques basés sur des fichiers, Kaseya BUDR crée une image de l'état complet du système, y compris le système d'exploitation, les applications métier, les paramètres utilisateur, les pilotes et les données, afin de donner aux administrateurs le cadre nécessaire pour reconstruire complètement un système en moins d'une heure. En savoir plus sur Kaseya VSA

LogMeIn Rescue

LogMeIn Rescue

par LogMeIn

(46 avis)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. En savoir plus sur LogMeIn Rescue

Goverlan Reach

Goverlan Reach

par Goverlan Inc.

(25 avis)

Goverlan Reach is a secure on-premise IT remote system management solution for the enterprise and IT services providers. With Goverlan you have: Secure access to your users machines no matter where they are / Enterprise-class Remote Control / Active Directory administration and Password management / Behind-the-scenes systems reporting and management / Software and patch distribution / IT workflow automation / Compliance and security management En savoir plus sur Goverlan Reach

FixMe.IT

FixMe.IT

par Techinline

(185 avis)

Cost-effective and easy-to-use remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more. En savoir plus sur FixMe.IT

NinjaRMM

NinjaRMM

par NinjaRMM

(29 avis)

NinjaRMM is the next-gen remote monitoring and management platform with integrated network management system (NMS). Get detailed visibility on network traffic, real-time performance data of SNMP devices, traps, and syslog collection. En savoir plus sur NinjaRMM

Zoho Assist

Zoho Assist

par Zoho

(113 avis)

Zoho Assist est une solution d'assistance, de partage d'écran et d'accès à distance qui vous permet d'accéder au bureau distant de vos clients, de partager votre écran et de gérer facilement des ordinateurs sans surveillance. Commencez dès aujourd'hui avec l'un des logiciels les plus sûrs, fiables et abordables du secteur. Ne nécessite aucune installation préalable. Prise en charge multiplateforme disponible. Fonctionne sur tous les appareils. Prend en charge les principaux serveurs web et pare-feu. En savoir plus sur Zoho Assist

ConnectWise Control

ConnectWise Control

par ConnectWise

(650 avis)

ConnectWise Control (formerly ScreenConnect) has supported 1:1 screen sharing through our remote support and remote access tools for years. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between. En savoir plus sur ConnectWise Control

Dameware Remote Support

Dameware Remote Support

par SolarWinds

(174 avis)

A remote IT administration & management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support 1,000s of end-users without having to leave your desk. DRS is a complete remote assistance solution that includes desktop remote control & the ability to administer Windows tasks remotely from a single, central console. includes desktop remote control and the ability to administer Windows tasks remotely from a single, central console. En savoir plus sur Dameware Remote Support

CloudBerry Remote Assistant

CloudBerry Remote Assistant

par CloudBerry Lab

(7 avis)

Cloudberry Remote Assistant est un logiciel Windows qui vous permet de contrôler votre ordinateur à distance et de le partager. La solution est conçue pour vous donner les moyens d'accéder à votre ordinateur de bureau ou votre serveur informatique en toute sécurité et vous permettre de le contrôler par le biais d'Internet En savoir plus sur CloudBerry Remote Assistant

Agentless Remote Control

Agentless Remote Control

par Cloud Management Suite

(23 avis)

Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. En savoir plus sur Agentless Remote Control

Front

Front

par Front

(58 avis)

Front est le premier logiciel de gestion des e-mails qui permet aux équipes de collaborer avec plus de transparence et de responsabilité dans la gestion de centaines d'e-mails envoyés à des adresses génériques, telles que support@ et sales@. Grâce à Front, affectez des e-mails aux membres de votre équipe ; partagez et discutez d'e-mails en interne sans avoir à les transférer ou à répondre à tous ; ou programmez des rappels afin de répondre plus tard. Automatisez vos flux de travail à l'aide de modèles d'e-mails, de séquences, de fusions d'e-mails et de raccourcis, afin d'économiser du temps. Sans oublier que Front est disponible en version d'essai gratuite. En savoir plus sur Front

Splashtop Remote Support

Splashtop Remote Support

par Splashtop

(16 avis)

Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. En savoir plus sur Splashtop Remote Support

SecureLink

SecureLink

par SecureLink

(54 avis)

SecureLink manages secure third-party remote access and remote support for enterprise organizations and technology vendors. World-class companies across multiple highly regulated industries, including healthcare, retail, government, financial, legal and gaming, rely on SecureLinks purpose-built platform to securely control network access, ensure industry compliance, manage audit trails, decrease time to resolution, and reduce liability. En savoir plus sur SecureLink

GoToAssist

GoToAssist

par GoToAssist

(49 avis)

GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost.

ISL Light

ISL Light

par ISL Online

(6 avis)

ISL Light is a web based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high speed screen sharing, cloud based or on-premises license. ISL Light is a part of an all-in-one ISL Online software package, which in one license includes remote support, remote access, live chat and web conferencing software.

Atera

Atera

par Atera

(78 avis)

Atera est une plateforme de gestion informatique basée sur le cloud qui fournit une solution tout-en-un conçue pour les prestataires d'infogérance. Atera offre RMM, PSA (Professional Services Automation) et Helpdesk et accès à distance dans une solution puissante. La plateforme innovante d'Atera est simple à utiliser, permettant aux MSP d'embarquer rapidement. Utilisez cette plateforme pour prendre en charge n'importe quel appareil, n'importe où avec un logiciel de bureau à distance intégré. Le type de licence disruptif d'Atera permet aux prestataires d'infogérance de payer par technicien avec des agents illimités. Ils offrent un essai gratuit de 30 jours, alors inscrivez-vous et commencez dès maintenant !

TeamViewer

TeamViewer

par TeamViewer

(726 avis)

TeamViewer connects any PC, Server, or Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software, reaching over 1bil devices. Focusing on cloud-based technologies to enable online support, collaborating in real time across the globe, with an expanded product portfolio, including ITBrain (anti-malware), Monitis (website monitoring system), and Blizz (online collaboration).

Surfly

Surfly

par Surfly

(0 avis)

Surfly is an advanced co-browsing / web-sharing technology, which makes sharing web-sessions extremely simple. Compared to Teamviewer, Surfly does not require you to download extra software, plugins or any configuration. Surfly can be used as a free service via Surfly.com or it can be integrated into other products (Apps or Websites) to deliver a great online experience for customers. You can use Surfly as a sales, support and presentation tool.

iSupport

iSupport

par iSupport Software

(29 avis)

GWI is a leading global provider of Service Desk and Help Desk software solutions. Our flagship product, iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. GWI offers two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. GWI solutions enable you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.

LiteManager

LiteManager

par LiteManagerTeam

(4 avis)

The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows 7 Aero, provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network map, collecting technical data, ability to deploy and update using remote installation services and many other features. Classroom management software.

ScreenMeet

ScreenMeet

par ScreenMeet

(2 avis)

ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies

NetSupport Manager

NetSupport Manager

par NetSupport

(18 avis)

Manage and monitor multiple systems simultaneously over a LAN, WAN and the Internet. NetSupport Manager combines secure remote control from a desktop, laptop, tablet or smartphone. Monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly.

Netop Remote Control

Netop Remote Control

par Netop

(0 avis)

Buying low-cost remote control software may save you a few dollars, but if the system doesn't offer the security or stability you need, a small saving can rapidly become costly. With NetOp you're in safe hands. Remarkably flexible, NetOp lets you access users running virtually any operating system and connect across all standard communication protocols. Get your free trial.

ConnectWise Control

ConnectWise Control

par ConnectWise

(650 avis)

ConnectWise Control (formerly ScreenConnect) supports 1:1 screen sharing through our remote support and remote access tools. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, chat, or anything in between.

dualmon Remote Access

dualmon Remote Access

par dualmon

(45 avis)

Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $149/year for 25 PCs, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Unlimited seats for support reps, and unlimited deployments. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today!

eHelpDesk

eHelpDesk

par Giva

(16 avis)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

RemoteToPC

RemoteToPC

par RemoteToPC

(6 avis)

Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance.

Instant Housecall

Instant Housecall

par Instant Housecall

(2 avis)

Easily deliver remote desktop support through firewalls with no configuration

ZBilling

ZBilling

par ZBillingNET

(2 avis)

Z-Billing is a Web-Based Recurring Billing, Invoicing and Support Software.~ ZB is best option if you are looking for: - Subscription Billing Software - Recurring Billing Software - Licence Management Software - WebHosting Billing Software - SaaS application Management - Support Ticket Software - And much, much more! Take a look!

Bomgar

Bomgar

par Bomgar

(164 avis)

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgars leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is private

Bomgar

Bomgar

par imaKumo

(164 avis)

Allows a remote control remote on computers and mobile devices

Remote Support and Meetings

Remote Support and Meetings

par ShowMyPC

(3 avis)

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.

ClusterCS

ClusterCS

par ClusterCS

(1 avis)

Control Panel for remote management of any cloud, VPS and dedicated servers.

Avast Business Managed Workplace

Avast Business Managed Workplace

par Avast

(214 avis)

With Managed Workplace, IT service providers can quickly assess vulnerabilities, secure weak points, monitor anomalies, and seamlessly recover data in the event of an attack, all from a single dashboard. Managed Workplace brings a cost-effective, easy-to- use, multi-tenant security lens to remote monitoring and management, enabling MSPs to grow their business, differentiate their services, and build customer loyalty.

Naverisk RMM & PSA

Naverisk RMM & PSA

par Naverisk

(21 avis)

Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product.

Wayk Now

Wayk Now

par Devolutions

(7 avis)

Wayk Now is a flexible, easy-to-use and lightweight remote desktop access solution that reduces implementation time and increases security. Wayk Now is an ideal remote desktop access solution that delivers the best of both worlds for IT professionals and executives alike: efficiency, security and control on one side, and affordability and investment protection on the other!

VNC Connect

VNC Connect

par Realvnc

(7 avis)

VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.

Remote Utilities

Remote Utilities

par Remote Utilities

(6 avis)

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.

Remo

Remo

par Pilixo

(6 avis)

Logiciel de contrôle à distance conçu sur une plateforme HTML5. Connectez-vous aux appareils en quelques secondes grâce à cette solution d'accès à distance en instance de brevet. Développé pour les appareils Windows et Mac, Remo est le logiciel de bureau à distance HTML5 le plus rapide sur le marché. Les fonctionnalités comprennent des connexions à distance sans surveillance via un navigateur web, le transfert de fichiers, le redémarrage en mode sans échec, etc. Informez-vous également sur Remo Assist, une solution de contrôle à distance unique. Capacité à devenir administrateur et possibilité de jouer agréablement avec l'UAC de Windows.

Nischint for Business

Nischint for Business

par Nischint Technologies

(6 avis)

An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

Upscope

Upscope

par Upscope

(5 avis)

Simple frustrating problems with forms and interfaces cost 1000s in revenue Upscope co-browsing is the screen sharing that support and sales teams dreamed of. 1. In one click, see what your user sees. 2. Click for them. 3. Scroll for them. 4. Draw a circle around the button you want them to click next. 5. All instantly and without downloads. It beautifully integrates with live chat tools like Intercom, Zendesk, Olark, Livechatinc and works with your existing phone system.

RemotePC

RemotePC

par RemotePC

(3 avis)

Remote Access for your PC and Mac from anywhere, even from iPhone or iPad. Support multiple remote computers in real-time. Stay connected with your home or office computer without having to commute. Effortlessly manage your files, transfer data, and print documents remotely. Invite associates to temporarily access your computer to work on presentations, documents, and more in real time.

Walkabout Workplace

Walkabout Workplace

par Walkabout Collaborative

(2 avis)

A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.

Iperius Remote

Iperius Remote

par Enter

(2 avis)

Free software for remote PC Support. Work as if you were present locally, transfer files, chat. Complete Remote Desktop. Use Iperius Remote for remote support for your customers, working from home, transferring files or sharing your screen with unlimited numbers of users for demonstrations and meetings. Install Iperius Remote as a service for unattended access.

Free Windows Admin Tools

Free Windows Admin Tools

par ManageEngine

(1 avis)

Free Windows Admin Tools, helps the IT Administrator in day to day desktop management routines.This windows tool helps in operations like Remote task manager, Software inventory, Remote shutdown, Remote restart , Wake on LAN tool, System inventory tool, Perform Group Policy update, Hard disk space monitor, Remote command prompt, Remote device manager, Local Users/Groups List, Network Share Browser, Join/Unjoin Computer, Currently Logged On User,Battery Power Monitor from a single console.

Augmented Support

Augmented Support

par Viu More

(1 avis)

The augmented support solution is the number one solution for real time support with complex issues. It lets you add virtual elements in real time to the conversation. The virtual elements are shown in real time on both sides of the call. It adds great value, replacing long descriptions by a soft touch on the screen. Augmented support is a cloud based solution that lets you communicate worldwide with voice and video. Every smart device can connect to our server.

TruGrid

TruGrid

par TruGrid

(1 avis)

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. Signup for a free trial today! Always Free for MSPs. Free setup assistance.

Rise Service Suite

Rise Service Suite

par Rise Technologies

(0 avis)

A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.

CT-Assist

CT-Assist

par CT-Assist

(0 avis)

A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

HelpWire

HelpWire

par Eltima Software

(0 avis)

If you are developing or supplying products that can be supported via a USB or serial port, HelpWire is the simplest and most convenient way to save a great deal of time and money on product maintenance and repair. The solution makes it possible to connect to remote equipment and machines over the Internet so that remote devices appear on a technicians computer as though they were attached to the experts machine physically. Find more https://www.eltima.com/remote-support-software/

MyRoom

MyRoom

par HPE MyRoom

(0 avis)

A collaboration and meeting room software for both the Enterprise and the SMB.

Median CoBrowse

Median CoBrowse

par Median

(0 avis)

Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click.

Envimonitor

Envimonitor

par DTM Datentechnik Moll

(0 avis)

Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device.

SnapSupport

SnapSupport

par Ceino Technologies

(0 avis)

Real time field support application that connects field service engineers to product experts during service appointments.

Digi Remote Manager

Digi Remote Manager

par Digi International

(0 avis)

Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.