Logiciels de suivi des problèmes (Issue Tracking Software)

Un logiciel de suivi des problèmes aide les entreprises à surveiller, gérer et résoudre les problèmes rencontrés dans divers services, du service financier au centre d'assistance. Il assure le suivi des tâches, de la capture à la résolution, grâce à la génération de rapports, à la mise en conformité et à l'optimisation des ressources de l'entreprise. Ce type de logiciel est souvent basé sur le web et compatible avec d'autres applications logicielles. Voir aussi : logiciel de bug tracking, logiciel de gestion des plaintes et logiciel helpdesk.

Pourquoi Capterra est gratuit
Samanage

Samanage

par Samanage

(455 avis)
Samanage est le centre de service informatique le plus évalué et le mieux coté. Ce centre de services simplifie les tâches complexes et automatise les tâches basiques, tout en fournissant un grand nombre de mesures, de rapports et de configurations, le tout sans effort. Samanage vous permet de suivre facilement le framework ITIL, afin que vous puissiez résoudre les cas d'assistance plus rapidement, améliorer les SLA et perdre moins de temps à répéter la même tâche. Gagnez un temps précieux et faites en sorte d'offrir des services plus rapides et intelligents, afin de ne plus gâcher votre temps. En savoir plus sur Samanage Gagnez un temps précieux, résolvez les cas d'assistance plus rapidement et améliorez les SLA grâce au centre de service informatique le plus évalué et le mieux coté. En savoir plus sur Samanage
Freshservice

Freshservice

par Freshworks

(328 avis)
Freshservice est un centre de service ITIL en ligne, qui offre de nouvelles fonctionnalités. L'outil offre une expérience utilisateur agréable, ainsi que des fonctionnalités puissantes de cas d'assistance et de gestion des ressources, telles que la découverte automatique de nouvelles ressources, une gestion puissante de la configuration et une analyse d'impact améliorée. Les puissantes fonctionnalités de gestion d'incidents, notamment les fonctionnalités clés comme l'automatisation des flux de travail, facilitent le suivi des problèmes. En savoir plus sur Freshservice Ce centre de service de suivi des problèmes en ligne vous permet de gérer votre infrastructure informatique, en laissant les complications de côté. Et cerise sur le gâteau, il est compatible ITIL... En savoir plus sur Freshservice
TeamSupport

TeamSupport

par TeamSupport

(646 avis)
TeamSupport helps improve issue tracking and reduce costs. Built for B2B help desks who support external customers, it's not just a ticketing system - it's a complete issue tracking suite that simplifies communication & collaboration between your help desk, other teams in your company, and your customers. Fully customizable & scalable with a robust customer database, multi-channel support, and best-in-class reporting TeamSupport helps you get the focus back on your customers where it belongs. En savoir plus sur TeamSupport Easy to implement web-based Issue Tracking & Help Desk software with a focus on B2B customer management and team collaboration. En savoir plus sur TeamSupport
Issuetrak

Issuetrak

par Issuetrak

(153 avis)
Are you having trouble keeping track of issues and tickets? Are emails and spreadsheets frustrating your team? Learn how Issuetrak can help you track, update, and resolve issues quickly with key features like: - email, web & mobile submission - automatic assignment, alerts & notifications - issue escalation & SLAs - issue updating from email & more! Get visibility into your issue tracking operations with reporting features like Dashboard and Custom Reports and get ready to get productive! En savoir plus sur Issuetrak BETTER issue & ticket tracking with auto-assignment, alerts & notifications, robust reports, escalation, user-defined fields & more! En savoir plus sur Issuetrak
Salesforce

Salesforce

par Salesforce Service Cloud

(289 avis)
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. En savoir plus sur Salesforce With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective En savoir plus sur Salesforce
Zoho Projects

Zoho Projects

par Zoho Projects

(163 avis)
Zoho Projects est le logiciel de gestion de projet de Zoho, une marque qui permet à 15 millions d'utilisateurs de travailler en ligne. Des grandes et petites entreprises issues de tous les secteurs d'activité utilisent l'application pour fournir un excellent travail à temps. Planifiez vos projets, assignez des tâches, communiquez efficacement, ne manquez jamais une mise à jour importante et consultez des rapports détaillés sur vos progressions. Vous pouvez ajouter un nombre illimité d'utilisateurs à tous les plans sans frais supplémentaires. En savoir plus sur Zoho Projects Planifier, suivre et collaborer grâce à l'application de gestion de projet préférée de plus d'un million d'utilisateurs En savoir plus sur Zoho Projects
SysAid

SysAid

par SysAid Technologies

(99 avis)
Les clients adorent la solution de suivi des problèmes SysAid car elle est non seulement efficace et d'une grande valeur, mais également l'une des meilleures solutions de centre d'assistance sur le marché. Le système de cas d'assistance de SysAid vous aide à mieux gérer vos processus d'assistance, du premier contact à la résolution. Les fonctionnalités de gestion des incidents de SysAid vous aident à consigner, traiter, gérer et signaler tous les problèmes. SysAid inclut tout ce dont vous avez besoin pour la gestion des cas d'assistance, le suivi des problèmes et bien plus encore. En savoir plus sur SysAid Proposé aussi bien en cloud que sur site, SysAid combine tous les éléments essentiels, de sorte que vous puissiez facilement gérer vos activités de suivi des problèmes. En savoir plus sur SysAid
Instabug

Instabug

par Instabug

(73 avis)
Instabug fournit des commentaires dans l'application et un reporting des bogues sur les applications mobiles, recherchant un suivi des problèmes. Après avoir intégré le SDK, il vous permet de disposer d'une communication bidirectionnelle continue avec les utilisateurs ou les testeurs, tout en fournissant des rapports d'environnement détaillés pour les développeurs. Le processus d'intégration prend moins d'une minute et les résultats sont exceptionnels ! Les meilleures applications dans le monde s'appuient sur Instabug. Ils fournissent un support exceptionnel 24h/24, 7j/7 et ils reçoivent continuellement des notes élevées comme outil de reporting de bogues et de suivi. En savoir plus sur Instabug Une solution centrée sur le reporting de bogues pour l'opinion des clients et des bêta-testeurs, l'engagement des utilisateurs, le reporting des plantages et plus encore. Intégrez maintenant ! En savoir plus sur Instabug
Opsgenie

Opsgenie

par Atlassian

(102 avis)
Adopté par les équipes de développement et d'exploitation de plus de 2 500 organisations à travers le monde, OpsGenie fournit des solutions de gestion des alertes et des astreintes permettant aux entreprises de répondre efficacement à leurs problématiques IT ou DevOps. OpsGenie permet aux équipes de développer des plans de réponse aux incidents, de collaborer et de coordonner les actions de réponse ainsi que d'analyser l'efficacité des réponses. Découvrez pourquoi OpsGenie est la solution de routage d'alertes et de gestion des incidents qui enregistre la croissance la plus rapide sur le marché - www.opsgenie.com En savoir plus sur Opsgenie OpsGenie est une solution de gestion des alertes et des astreintes destinée aux développeurs et aux équipes d'exploitation, conçue pour informer les bonnes personnes au bon moment. En savoir plus sur Opsgenie
Backlog

Backlog

par Nulab

(21 avis)
Backlog is an issue tracking and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. En savoir plus sur Backlog Release high-quality software and web projects faster with Backlog -- online project management tool for developers and their teams En savoir plus sur Backlog
MSP Manager

MSP Manager

par SolarWinds MSP

(5 avis)
MSP Manager est un service d'assistance et de facturation PSA (Professional Services Automation) conçu exclusivement pour les fournisseurs de services informatiques. C'est une solution robuste, mais intuitive qui les aide à fournir une excellente assistance client. L'application MSP Manager Mobile assiste les techniciens avec toutes les informations dont ils ont besoin pour résoudre les tickets, partout et à tout moment. MSP Manager est une solution autonome puissante qui s'intègre à la fois aux produits RMM de SolarWnds MSP pour une seule expérience de vitrage. En savoir plus sur MSP Manager MSP Manager est logiciel de service d'assistance et de facturation basé sur le web qui vous aide à gérer votre activité de services informatiques avec une efficacité maximale. En savoir plus sur MSP Manager
Alcea IssueTrack

Alcea IssueTrack

par Alcea Tracking Solutions

(10 avis)
FIT encourage un processus collaboratif qui permet d'assurer la visibilité, la hiérarchisation et la gérabilité des problèmes. Le logiciel maximise la productivité en garantissant la continuité des communications et en incitant les équipes à se concentrer sur les problèmes les plus critiques. FIT fournit un flux de travail optimal en fixant clairement les responsabilités et en maintenant la conscience des responsabilités individuelles les plus importantes. En savoir plus sur Alcea IssueTrack FIT IssueTrack est une solution de suivi de problèmes web conçue pour les équipes. Elle inclut différentes options de suivi pour répondre à tous vos besoins. En savoir plus sur Alcea IssueTrack
Zoho Bugtracker
Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on time every time. Set up automatic notifications, business rules and custom workflows to follow and close bugs faster. Define realistic expectations for your clients and surpass them with Service Level Agreements. En savoir plus sur Zoho Bugtracker A simple, fast and scalable bug tracking application that helps you manage bugs easily and deliver great products on time. En savoir plus sur Zoho Bugtracker
JIRA

JIRA

par Atlassian

(4 132 avis)
JIRA est l'outil de suivi de problèmes pour les équipes qui planifient et développent d'excellents produits. Des milliers d'équipes choisissent JIRA pour détecter les problèmes et mettre en place des solutions, assigner le travail et suivre l'activité de l'équipe. À votre bureau ou en déplacement, avec la nouvelle interface mobile, JIRA aide votre équipe à accomplir le travail. En savoir plus sur JIRA JIRA est un outil de suivi des problèmes complet pour les équipes qui planifient et développent des produits de qualité. En savoir plus sur JIRA
Pipefy

Pipefy

par Pipefy

(71 avis)
Pipefy est un outil intuitif de gestion des processus. Avec l'affichage type Kanban ou sprint, les équipes peuvent exécuter et personnaliser n'importe quel type de processus sans code ni informatique. La plateforme est facile à utiliser, mais évolutive. Créez facilement des workflows personnalisés en quelques minutes, établissez des standards de processus et d'exécution et centralisez les communications. Profitez de modèles de processus ou imaginez un nouveau modèle adapté à votre flux de travail unique. Certaines fonctionnalités avancées incluent l'automatisation basée sur les événements, le suivi des SLA et les rapports analytiques. En savoir plus sur Pipefy Exécutez efficacement n'importe quel type de processus, repérez les points de blocage et tirez parti de l'automatisation du travail depuis une seule et même interface intuitive. En savoir plus sur Pipefy
Naverisk RMM & PSA

Naverisk RMM & PSA

par Naverisk

(21 avis)
Conçu spécifiquement pour les prestataires d'infogérance (MSP) et les professionnels de l'informatique, Naverisk est équipé d'un service d'assistance et d'une billetterie intégrés pour le suivi des problèmes. De plus, il est possible de créer des tickets manuellement ou automatiquement et de définir des paramètres d'accord et de facturation par défaut. Plusieurs techniciens peuvent suivre les temps et l'information concernant un ticket unique. Contrairement à d'autres fournisseurs PSA (automatisation des services professionnels) sur le marché, les composants de billetterie web de Naverisk sont construits à partir de la base du produit. En savoir plus sur Naverisk RMM & PSA Support à distance et solution de billetterie intégrée à la plateforme de surveillance et de gestion à distance Naverisk tout-en-un pour les services informatiques prestataires d'infogérance. En savoir plus sur Naverisk RMM & PSA
i-Sight

i-Sight

par i-Sight

(5 avis)
Utilisez le logiciel de gestion de cas i-Sight pour le suivi des problèmes afin de vous assurer que chaque incident est enregistré, examiné et résolu et que rien n'échappe à travers les failles. Votre tableau de bord personnalisé est configuré pour vous montrer rapidement les informations dont vous avez besoin et l'outil de reporting robuste d'i-Sight vous permet de signaler les problèmes par emplacement, type, heure ou toute autre variable afin de repérer les tendances, les risques et les opportunités de formation. En savoir plus sur i-Sight Le logiciel de gestion des cas i-Sight offre à ses utilisateurs des fonctionnalités robustes, une intégration simplifiée et la meilleure expérience sur le marché. En savoir plus sur i-Sight
AuditFindings.com

AuditFindings.com

par AuditFindings.com

(3 avis)
AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. En savoir plus sur AuditFindings.com AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues. En savoir plus sur AuditFindings.com
Alloy Navigator

Alloy Navigator

par Alloy Software

(26 avis)
Les logiciels de suivi des incidents sont notoirement réactifs, ce qui entraine un flux infini de problèmes récurrents et qui peuvent être difficiles à prévenir et à contrôler. Navigator vous permet de documenter et de partager facilement avec les clients et les techniciens des solutions communes via une base de connaissances intuitive. Il vous fournit également des tableaux de bord intelligents qui permettent d'identifier les tendances et les causes profondes des problèmes, ce qui tend à faire baisser le nombre d'incidents. En savoir plus sur Alloy Navigator Alloy Navigator est une solution réelle superbement conçue pour des clients réels, construite par des informaticiens réels comme vous. En savoir plus sur Alloy Navigator
Tickd

Tickd

par CodeArcs

(0 avis)
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial En savoir plus sur Tickd A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets. En savoir plus sur Tickd
ReQtest

ReQtest

par ReQtest

(5 avis)
ReQtest est un outil perfectionné de suivi des problèmes qui vous permet de capturer, de suivre et de gérer les problèmes. Vous avez la possibilité de prévisualiser les problèmes sans aucun clic nécessaire. L'outil possède de puissants filtres intégrés qui permettent de trouver rapidement des rapports de problèmes spécifiques. Grâce à ReQtest, la gestion de vos problèmes n'a jamais été aussi simple. En savoir plus sur ReQtest Outil perfectionné de suivi des problèmes en ligne qui surveille rapidement les problèmes, crée des rapports et prend des mesures correctives. En savoir plus sur ReQtest
Vision Helpdesk

Vision Helpdesk

par Vision Helpdesk

(27 avis)
Vision Helpdesk propose des outils logiciels pour service client - 1) Logiciels helpdesk (helpdesk multicanal) 2) Assistance satellite (helpdesk multi-entreprises) 3) Centre de service (helpdesk ITIL/ITSM) Le centre de support client complet de Vision Helpdesk vous permet de gérer divers canaux tels que E-MAILS, FORMULAIRES WEB, TWITTER, FACEBOOK ET APPELS de manière centralisée. Plus de 8 000 entreprises du monde entier font confiance à Vision Helpdesk. En savoir plus sur Vision Helpdesk Vision Helpdesk propose des outils d'assistance téléphonique, d'assistance téléphonique multiclients ou satellites et des logiciels de centres de service ITIL pour les entreprises de toutes tailles. En savoir plus sur Vision Helpdesk
ServiceDesk Plus

ServiceDesk Plus

par ManageEngine

(109 avis)
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. En savoir plus sur ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. En savoir plus sur ServiceDesk Plus
SupaDESK

SupaDESK

par SupaTools

(12 avis)
SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. En savoir plus sur SupaDESK Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost! En savoir plus sur SupaDESK
QuestDesk Solutions

QuestDesk Solutions

par QuestDesk Solutions

(11 avis)
Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. En savoir plus sur QuestDesk Solutions An enterprise-level service management solution designed for organizations of all sizes. En savoir plus sur QuestDesk Solutions
Freshdesk

Freshdesk

par Freshworks

(1 136 avis)
Freshdesk est un système de suivi des problèmes moderne, conçu pour répondre à tous vos besoins en matière de suivi et de gestion de problèmes. Freshdesk fonctionne sur les canaux traditionnels, tels que les e-mails, le téléphone et le chat, ainsi que les médias sociaux. Il peut également être ajouté à votre application mobile pour recueillir les problèmes qui surviennent lors de vos déplacements. Freshdesk stimule la productivité des agents grâce à un grand nombre d'automatisations, de mécaniques de jeu internes et bien plus encore. La suite de rapports est complète et permet aux gestionnaires d'obtenir un aperçu rapide des plus gros goulots d'étranglement du helpdesk. En savoir plus sur Freshdesk Ce logiciel de suivi des problèmes moderne basé sur le web est utilisé par plus de 100 000 entreprises dans le monde entier. En savoir plus sur Freshdesk
SpiraTest

SpiraTest

par Inflectra

(93 avis)
SpiraTest est une solution intégrée de gestion des besoins et de la qualité qui gère les besoins, les cas type, les rejets, les défauts et les problèmes de votre projet dans un seul environnement, avec une traçabilité complète tout au long du projet. Après avoir défini les besoins de votre projet, vous générez les cas type et les étapes du test qui valideront la fonctionnalité. Les utilisateurs peuvent exécuter les tests et enregistrer les défauts et les problèmes au fur et à mesure. SpiraTest est entièrement basé sur le web. Version d'essai gratuite de 30 jours. En savoir plus sur SpiraTest Logiciel basé sur le web qui vous aide à rédiger de meilleures conditions, à gérer vos cas d'essai et à suivre les problèmes. En savoir plus sur SpiraTest
OTRS

OTRS

par OTRS

(50 avis)
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. En savoir plus sur OTRS Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on issues. En savoir plus sur OTRS
Agiloft

Agiloft

par Agiloft

(26 avis)
Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. En savoir plus sur Agiloft Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. En savoir plus sur Agiloft
Vizor HelpDesk & IT Assets
Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. En savoir plus sur Vizor HelpDesk & IT Assets Comprehensive helpdesk issue tracking for IT end user and customer support. En savoir plus sur Vizor HelpDesk & IT Assets
Dude Solutions Help Desk

Dude Solutions Help Desk

par Dude Solutions

(1 avis)
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. En savoir plus sur Dude Solutions Help Desk With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work. En savoir plus sur Dude Solutions Help Desk
SpeedBase Professional

SpeedBase Professional

par InfoLine Software

(8 avis)
SpeedBase is a Windows based database software for desktop PC to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is also suitable to save sensitive data within the safety of your pc or closed network without need of internet or shared servers. Just choose one of the built-in templates and customize your database as much as you want so it perfectly fits to your business flow. En savoir plus sur SpeedBase Professional Create your own custom business database to save and manage any information w/o coding. Can run offline and supports SQL server. En savoir plus sur SpeedBase Professional
VisionFlow

VisionFlow

par Visionera

(9 avis)
VisionFlow is a flexible and comprehensive software suite for IT Service Management. Automating the activities in your ITSM processes makes them highly efficient. VisionFlow is a powerful solution for any IT organization as it makes information flow easy and seamless between team and departments. It supports the widely accepted ITIL framework but can also easily be adapted to any internal already existing workflow. En savoir plus sur VisionFlow Web based, powerful IT Service Management Software that supports ITIL framework and any internal already existing workflow. En savoir plus sur VisionFlow
SutiDesk

SutiDesk

par SutiSoft

(3 avis)
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk développe des logiciels de centre de services pour améliorer les relations avec les clients. Ces produits permettent aux entreprises d'être plus fiables, plus flexibles et plus évolutives. Ils contribuent à améliorer la communication et à rentabiliser les énormes volumes de données. En plus, ils fonctionnent en synergie pour convertir les interactions en relations durables. Plus de 200 000 entreprises telles que Uber, Groupon, Box, Airbnb et Disney utilisent Zendesk pour réduire leurs coûts d'assistance, augmenter leur productivité et améliorer la satisfaction de leurs clients. Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Problem Solver

Problem Solver

par Omnex Systems

(0 avis)
Conçu pour être un référentiel unique de tous les problèmes internes et clients émis par l'organisation. Conçu pour être un référentiel unique de tous les problèmes internes et clients émis par l'organisation.
Kayako

Kayako

par Kayako

(135 avis)
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
Plain Ticket

Plain Ticket

par Turbine Interactive

(0 avis)
Plain Ticket est un système de suivi des problèmes convivial et simple, tout en étant flexible et puissant. Il prend en charge toutes vos demandes. Il peut être utilisé dans votre domaine d'activité. Qu'est-ce qui le différencie des autres systèmes ? Convivialité et flexibilité Adaptable aux workflows professionnels Intégration complète avec les e-mails Création de cas d'assistance possible par l'envoi d'e-mails Tous les cas d'assistance sont présentés sur UNE seule page Toutes les informations pour un cas d'assistance sur UNE seule page Convient à tous les ordinateurs de bureau et mobiles. Système de suivi des problèmes, convivial et simple, tout en étant flexible et puissant. Il peut être utilisé dans tout domaine d'activité.
MantisBT

MantisBT

par MantisBT

(58 avis)
Rédigé en PHP, ce logiciel de suivi des problèmes gratuit est écrit sous le protocole GNU. Rédigé en PHP, ce logiciel de suivi des problèmes gratuit est écrit sous le protocole GNU.
PagerDuty

PagerDuty

par PagerDuty

(41 avis)
PagerDuty est une solution de gestion des incidents agile qui s'intègre aux piles de surveillance ITOps et DevOps pour améliorer la fiabilité et l'agilité opérationnelles. Depuis l'enrichissement et l'agrégation des événements jusqu'à leur corrélation en alertes exploitables, PagerDuty simplifie le cycle de vie de la gestion des incidents en réduisant le bruit et les temps de résolution. PagerDuty propose des centaines d'intégrations natives avec des outils d'exploitation, ainsi qu'une planification automatisée, un reporting avancé et une fiabilité garantie. Logiciel Cloud connectant les personnes, les systèmes et les données dans une vue unique, pour la visibilité et des informations exploitables à travers l'exploitation.
HappyFox

HappyFox

par HappyFox

(62 avis)
Axosoft

Axosoft

par Axosoft

(28 avis)
Logiciel de planification de projets, de collaboration, de gestion des bogues Agile et de suivi des incidents. Les équipes de développement de logiciels apprécieront la gestion sans effort de leurs carnets de produits, la planification des versions et l'analyse de la vitesse du traitement non sélectif. Logiciel de planification de projets, de collaboration, de gestion des bogues Agile et de suivi des incidents pour les équipes de développement.
Sifter

Sifter

par Sifter

(17 avis)
Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.
Usersnap

Usersnap

par Usersnap

(5 avis)
Signaler les bogues dans votre navigateur. Voir l'image plus grande.
BigPanda

BigPanda

par BigPanda

(0 avis)
BigPanda est une plateforme de science des données qui centralise et corrèle des volumes massifs d'alertes informatiques, permettant aux équipes informatiques de détecter et de résoudre les problèmes critiques 90 % plus rapidement. Ils permettent aux équipes informatiques de suivre l'échelle explosive et la complexité des data centers modernes en corrélant automatiquement les alertes de vos systèmes de surveillance, y compris Nagios, Zabbix, New Relic, Pingdom, Marionnettes, Chef, CloudWatch, Ansible, PagerDuty et bien d'autres. Aider les services informatiques à gérer l'échelle et la complexité croissantes de leur infrastructure informatique.
DoneDone

DoneDone

par DoneDone

(3 avis)
Le logiciel de gestion de tâches et de suivi des problèmes le plus simple et accessible pour les équipes comprenant entre 2 et 200 personnes. Suivez les tâches au sein de votre entreprise ou pour vos clients et/ou clients externes. DoneDone est un logiciel de suivi de problèmes très populaire parmi les équipes de logiciels, les équipes de marketing, les sociétés de services professionnels, les gestionnaires de recrutement et les équipes de soutien à la clientèle. Suivez les bugs. Suivez les tâches. Suivez les projets. Suivez les demandeurs d'emploi. Suivez les activités des clients. Suivez les demandes de support technique. Suivez les demandes de service client. Gardez un œil sur tout et faites avancer les choses ! Le logiciel de gestion de tâches et de suivi des problèmes le plus simple et accessible pour les équipes comprenant entre 2 et 200 personnes. Suivez les tâches au sein de votre entreprise ou pour vos clients.
NABD

NABD

par NABD

(37 avis)
VictorOps

VictorOps

par VictorOps

(22 avis)
Solution de suivi des problèmes qui alerte le personnel de garde et lui permet de travailler immédiatement sur le problème, même à partir d'un appareil mobile. Solution de suivi des problèmes qui alerte le personnel de garde et lui permet de travailler immédiatement sur le problème, même à partir d'un appareil mobile.
Yodiz

Yodiz

par VizTrend

(6 avis)
Yodiz est le premier outil Agile Scrum et de suivi des problèmes. Avec son interface utilisateur innovante, son UX simple et son grand ensemble de fonctionnalités, c'est probablement le meilleur outil. Yodiz a un modèle simple de tarification : Gratuit pour 3 utilisateurs Agile + suivi des problèmes : 5 dollars/utilisateur/mois Uniquement suivi des problèmes : 3 dollars/utilisateur/mois. Yodiz offre toutes les fonctionnalités que vous aimez. Backlog de produits Epics Sprint Board Tableau de bord Liste des choses à faire Liste de tâches Rapports de projet Tableaux de bord Notifications en temps réel Support de l'étiquetage Outil Scrum Agile, outil de suivi de problème et de bogues, Gestion de projet Agile, Kanban Agile Board, Issue Tracker
Exalate

Exalate

par idalko

(0 avis)
Solution de synchronisation flexible pour prendre en charge les flux de travail complexes, synchroniser les suivis de problèmes et gérer rapidement les erreurs. Solution de synchronisation flexible pour prendre en charge les flux de travail complexes, synchroniser les suivis de problèmes et gérer rapidement les erreurs.
uBugtrack

uBugtrack

par uBugtrack

(16 avis)
Application légère, intelligente, élégante et puissante de gestion des tâches/problèmes grâce à l'intégration à GIT/SVN et Slack. - Collaboration en temps réel - Rapport de crash - Note de version - Rapport d'activité. - Intégration avec Github/Bitbucket/TFS/Subversion - Intégration avec Slack - API. Application de collaboration en temps réel légère, intelligente et élégante pour la gestion des tâches, problèmes, crashs, versions.
Wix

Wix

par Wix

(1 459 avis)
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Gemini

Gemini

par CounterSoft

(8 avis)
Un système de billetterie et de suivi des problèmes basé sur .NET. Facile à installer et à entretenir, il est fourni avec l'API RESTful, Apps Framework pour une extension facile et des composants Open Source. Gemini prend en charge le fonctionnement du service d'assistance depuis la création du ticket, en passant par le triage et jusqu'à la résolution. Intégration des règles et actions définies par l'utilisateur, SLA et intégrées à Microsoft Exchange, Office 365 et à tous les autres fournisseurs de messagerie. Sur place et billetterie à la demande du centre d'assistance d'entreprise et logiciel de suivi des problèmes. Intégration AD/ADFS et développé pour Azure.
Octopus

Octopus

par Octopus-ITSM.com

(1 avis)
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
Jixee

Jixee

par Jixee

(0 avis)
Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools. Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.
Spiceworks IT Help Desk

Spiceworks IT Help Desk

par Spiceworks

(331 avis)
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
BOSS Solutions

BOSS Solutions

par BOSS Solutions

(56 avis)
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
DevonWay

DevonWay

par DevonWay

(24 avis)
Trusted by large organizations with unique requirements, DevonWay software is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success. Customers such as Biogen, GE, and Los Alamos use our software to help them comply with ISO 9001 standards, minimize risk, improve safety, and resolve deficiencies, and our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term. Continuously improve the quality, safety, and performance of your operations with a fully tailored solution that doesn't require IT.
ActionTracker

ActionTracker

par SurveySquare.com

(8 avis)
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
IncidentMonitor

IncidentMonitor

par Monitor 24-7

(6 avis)
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
Orchard Collaboration

Orchard Collaboration

par Sirwa Software.eu

(4 avis)
Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers. Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.
Trac

Trac

par Edgewall Software

(3 avis)
Project management and issue tracking solutions for web-based IT projects. Project management and issue tracking solutions for web-based IT projects.
SprintGround

SprintGround

par Alphest

(2 avis)
Le nouvel outil intelligent Agile/SCRUM pour le suivi du temps, la gestion des tâches, la planification, l'analyse, le suivi des problèmes, le bug tracking et plus encore.
PageProofer

PageProofer

par DGrigg Development

(1 avis)
Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed. Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.
TrackStudio

TrackStudio

par TrackStudio

(0 avis)
Hierarchical issue tracking and bug tracking system, created specifically for software development companies. Hierarchical issue tracking and bug tracking system, created specifically for software development companies.
AdminiTrack

AdminiTrack

par AdminiTrack

(0 avis)
AdminiTrack est un fournisseur de services d'application (ASP) de premier plan qui fournit une application de suivi des anomalies et des problèmes hébergée facile à utiliser et à haute performance, conçue spécifiquement pour les équipes de développement de logiciels professionnels. AdminiTrack est accessible partout dans le monde avec un simple navigateur. AdminiTrack permet aux équipes de développement logiciel de se concentrer sur le développement de logiciels de qualité. Application en ligne de suivi des problèmes et des défauts pour les équipes de développement logiciel - helpdesk, logiciel de support pour le développement d'applications.
PointInsight

PointInsight

par LinkEdge Technologies

(0 avis)
Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues. Collaborative, email-based issue management system that is easily customized for small and large organizations.
NetResults Tracker

NetResults Tracker

par NetResults

(0 avis)
Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.
Bugzero

Bugzero

par WEBsina

(0 avis)
Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc. Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.
ExtraView

ExtraView

par ExtraView

(0 avis)
Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations. Quickly customize a tracking solution that conforms to unique process and workflow rules.
Comindwork

Comindwork

par NewtonIdeas

(0 avis)
Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing. Web-based project management and team collaboration tool; tasks and tickets management, bug tracking, planning and monitoring.
MasterTrack

MasterTrack

par MasterSuiteApps.com

(0 avis)
MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests. Web-based issue tracking system that allows technical and customer support teams to manage customer questions and requests.
Dakota Scout

Dakota Scout

par Dakota Software

(0 avis)
Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance. Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.
Trouble Ticket Express

Trouble Ticket Express

par Rush Project

(0 avis)
Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring. Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.
Spirent InTouch

Spirent InTouch

par Spirent Communications

(0 avis)
A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting. A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.
StakeTracker

StakeTracker

par SustaiNet Software

(0 avis)
StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public. StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.
Tisym

Tisym

par Bohis

(0 avis)
Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone Helpdesk system, issue tracking system, trouble tickets and customers requirements management system
Bugwolf

Bugwolf

par Bugwolf

(0 avis)
Transform issue tracking into competitive bug hunts that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary. Accelerate test cycles and bullet-proof software releases by converting software testing and UAT into competitive bug hunt challenges
Live Maps Unity

Live Maps Unity

par Savision

(0 avis)
Web based solution that allows you to map the dependencies between your business services and their underlying IT components. Web based solution that allows you to map the dependencies between your business services and their underlying IT components.
Freedcamp Issue Tracker
Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free. A solid way for your business to manage issues. We offer the most feature rich and affordable way.
Kuoll

Kuoll

par Kuoll

(0 avis)
E-commerce monitoring solution to prevent an online store from losses. Kuoll gets data about errors and e-commerce analytics events. Real-time data analytics determines critical issues. The tool shows critical errors on the dashboard and sends alerts. Estimate losses from e-commerce errors and retain revenue and control changes.
EasyQA

EasyQA

par ThinkMobiles

(0 avis)
Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.
Gitlo

Gitlo

par Oursky

(0 avis)
Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time. Solution to help project management teams streamline their issue tracking process.
Lighthouse

Lighthouse

par ENTP

(2 avis)
Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do. Bug and issue tracking and project collaboration for teams of 5 or studios of 50.
Software Issue Manager

Software Issue Manager

par eMarket Design

(1 avis)
Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
ManageMart

ManageMart

par ManageMart

(1 avis)
Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Managemart cloud field service management software for your business.
Futuramo Visual Tickets
Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages. Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.
tBits Expediter

tBits Expediter

par TransBit Technologies Software

(0 avis)
tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues. An online action item tracking & compliance monitoring solution for teams to proactively manage issues & resolve them in timely manner.
OMC Incident Management System
A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system. A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.
SPoTS

SPoTS

par LegendSoft

(0 avis)
A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features. A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.
SafePoint

SafePoint

par Catmedis Healthcare

(0 avis)
SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard. Risk Managers and Occupational Health and Safety Managers within a Healthcare setting.
VisiumKMS

VisiumKMS

par Rolls-Royce Controls and Data Services

(0 avis)
Whether you call it issue tracking, recommendation tracking, corrective action, preventive action or continuous improvement management, Rolls-Royce has a solution that is unparalleled for managing these areas. VisiumKMS is without peer for managing issues, whether they are simple or complex. VisiumKMS has configurable workflow, answer driven checklist, user-defined reporting, dashboards and many other features that allow you to manage issues. VisiumKMS, a Rolls-Royce solution, is a world-class comprehensive suite of EHS, Quality, and Operational Risk Management applications.
IssueFly

IssueFly

par IssueFly

(0 avis)
So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free! Issue Fly - simple app for you and your client to work on issues. It only takes 30 seconds to start up. And it is free!
Safety & Incident Management Software
Enablon, logiciel de gestion de la sécurité et des incidents, prend en charge l'entièreté du cycle de vie de la gestion des incidents. Il permet le signalement de tous les incidents, la gestion des enquêtes et la surveillance des plans d'action corrective. La solution présente des fonctionnalités web et mobile complètes de récolte des données, d'analyse fouillée des causes fondamentales et de création avancée de rapports (OHSAS 18001, RIDDOR, WCB, etc.). De plus, les bonnes pratiques intégrées au logiciel peuvent être utilisées pour transformer les données extraites des rapports d'incidents en plans d'action préventive. Demandez dès maintenant votre démo gratuite. Enablon fournit à plus de 1 000 clients internationaux la solution logicielle la plus complète du marché en matière de gestion QHSE, de la durabilité et des risques.
SessionStack

SessionStack

par SessionStack

(0 avis)
SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users. SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.
FAASTHELP

FAASTHELP

par Faasthelp

(0 avis)
Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelps products which are chat, talk and email bots proactively start chatting with your customers and solves the query, gives assistance if they have any.It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software Faasthelp, Artificial Intelligence powered sales and customer support software
Marker.io

Marker.io

par Marker.io

(48 avis)
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more
Safety Incident Reporting Software

Safety Incident Reporting Software

par Intelex Technologies

(24 avis)
Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
Giva

Giva

par Giva

(21 avis)
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. The Apple MAC of issue tracking.
Wix Answers

Wix Answers

par Wix Answers

(15 avis)
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
OfficeAmp

OfficeAmp

par Anaek

(11 avis)
Manage Employee Requests for IT, HR, Facilities and Office Manager. Collect, manage and resolve tickets in Slack in real-time. OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions. Need a snack in a pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. Simply message OfficeAmp and get stuff done around the office. Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!
Codegiant

Codegiant

par Codegiant

(9 avis)
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant. Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
Serfy

Serfy

par Serfy

(2 avis)
Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more. Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.
WebIssues

WebIssues

par WebIssues

(1 avis)
An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments. An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.
iSystain

iSystain

par iSystain

(1 avis)
We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance. We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.
Cuzwork

Cuzwork

par Cuzwork

(1 avis)
Ticket tracking made easy and fully customizable. Cuzwork projects enable you to organize and prioritize your projects in a flexible and configurable way. Cuzwork projects enable you to organize and prioritize your projects in a flexible an
Issue Tracking Software
Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more. Spheras action item management solution allows you to capture, manage, and monitor tasks that require completion.
Pazo

Pazo

par Trakd Innovation

(1 avis)
PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling. Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.
Enterprise Incident Manager
The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts. Combines good information and ease-to-use to get maximum benefit out of your issue management efforts.
MetricStream IT Incident Management
MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process. Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.
RC On-Track Issue Management
Manage and track enhancement requests, changes to products and reported defects from submission to resolution. Manage and track enhancement requests, changes to products and reported defects from submission to resolution.
Q5 Incident Management

Q5 Incident Management

par Q5 Systems

(0 avis)
Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment. Helps you better identify workplace hazards and implement corrective actions to promote a safer work environment.
Quality Control

Quality Control

par AppThemes

(0 avis)
Un thème d'application WordPress pour garder la trace de vos développements de projets et de vos problèmes grâce à la création et à l'achèvement des tickets d'assistance. Un thème d'application WordPress pour garder la trace de vos développements de projets et de vos problèmes grâce à la création et à l'achèvement des tickets d'assistance.
Borealis Application
Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics. Boréalis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects.
Incident Management Software

Incident Management Software

par Mission Manager

(0 avis)
Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions. Turnkey, web-based incident management tool for first responders. Manage teams & assets. Execute missions. Produce fast ICS reports.
io Sweep

io Sweep

par io Sweep

(0 avis)
With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety Quickly create virtually any type of incident report on your smart mobile device, fill it out, and send it to everyone you need.
Testify

Testify

par Testify

(0 avis)
Testify vous fournit des listes de contrôle numériques avec un suivi des problèmes intégré. Vous pouvez développer tous seuls vos listes de contrôle flexibles et les utiliser optimisées sur les appareils mobiles. Logiciel SaaS de suivi des problèmes qui simplifie le contrôle de la qualité grâce à l'utilisation de listes de contrôle numériques avec toutes vos données en un seul endroit.
Clarity Issue Tracking

Clarity Issue Tracking

par Code & Clarity

(0 avis)
Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code. Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.
Enviance EHS Management
Enviance is a leader in Cloud-based Environmental, Health, and Safety (EH&S) software. Deployed by organizations focused on proactive risk management, improving incident reporting, optimizing management systems performance, and communicating improvements to stakeholders. Our platform provides a wide range of easily expandable capabilities that enable organizations to measure, monitor, and manage critical processes & safety information Cloud-based EHS Incident management software application.
ScriptRunner

ScriptRunner

par Adaptavist

(0 avis)
A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira. A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.
Ropig

Ropig

par Ropig

(0 avis)
For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences. For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.
Cention Contact Center

Cention Contact Center

par Cention Group

(0 avis)
With Cention you can: handle all your channels in one system with pure OMNI-channel support get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history route all errands to the right queue, right agents and right bots automatically get external and internal help with our Collaboration feature get full statistic coverage with our Reports module Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.