Logiciels de suivi des problèmes

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134 produits trouvés

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Freshservice

Freshservice

par Freshworks

(295 avis)

Grâce à Freshservice, gardez à jour l'inventaire de vos ressources informatiques et non informatiques, tels que les contrats, le matériel ou les logiciels, et suivez les données détaillées sur vos ressources tout au long de leur cycle de vie. L'outil offre une expérience utilisateur motivante en plus de solides fonctionnalités de gestion des cas d'assistance et des ressources telles que la découverte automatique de nouvelles ressources, une bonne gestion de la configuration et une analyse améliorée des impacts. En savoir plus sur Freshservice

Salesforce

Salesforce

par Salesforce Service Cloud

(296 avis)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. En savoir plus sur Salesforce

Samanage

Samanage

par Samanage

(429 avis)

Samanage est une des solutions de gestion des ressources informatiques les mieux notées. Ce logiciel ne se contente pas de produire des tonnes de métriques, de données et de rapports (même s'il fait bel et bien tout cela), il simplifie en outre des tâches complexes et automatise des tâches de base. Il vous permet de centraliser le suivi de votre matériel, vos logiciels, vos contrats, vos bons de commande, vos licences et vos garanties. Gagnez un temps précieux afin de proposer des services plus rapides et plus intelligents. En savoir plus sur Samanage

Instabug

Instabug

par Instabug

(53 avis)

Instabug fournit des commentaires dans l'application et un reporting des bogues sur les applications mobiles, recherchant un suivi des problèmes. Après avoir intégré le SDK, il vous permet de disposer d'une communication bidirectionnelle continue avec les utilisateurs ou les testeurs, tout en fournissant des rapports d'environnement détaillés pour les développeurs. Le processus d'intégration prend moins d'une minute et les résultats sont exceptionnels ! Les meilleures applications dans le monde s'appuient sur Instabug. Ils fournissent un support exceptionnel 24h/24, 7j/7 et ils reçoivent continuellement des notes élevées comme outil de reporting de bogues et de suivi. En savoir plus sur Instabug

Tracker

Tracker

par PhaseWare

(64 avis)

PhaseWare Tracker offers a comprehensive, configurable, help desk solution designed to streamline common workflow processes, while providing added visibility through the self-service portal. By focusing on core ticketing functionally, Tracker provides a highly effective help desk solution without adding the complexity and overhead of asset management. The result is a nimble, cost-effective solution for help desk operations. En savoir plus sur Tracker

Kayako

Kayako

par Kayako

(52 avis)

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. En savoir plus sur Kayako

Backlog

Backlog

par Nulab

(11 avis)

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. En savoir plus sur Backlog

QuestDesk Solutions

QuestDesk Solutions

par QuestDesk Solutions

(8 avis)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. En savoir plus sur QuestDesk Solutions

SysAid

SysAid

par SysAid Technologies

(76 avis)

Le Help Desk de SysAid propose un seul tableau de bord pour gérer tout votre support informatique. Vous trouverez tous les éléments essentiels dont vous avez besoin en un seul endroit, y compris un outil de gestion des tickets et des ressources informatiques, un portail en libre-service et plus encore. Installez votre Help Desk personnalisable facilement et rapidement à partir du cloud ou de logiciels téléchargeables localement. Avec plus de 15 ans d'expérience, SysAid a aidé plus de 100 000 administrateurs du monde entier. Obtenez une version d'essai gratuite dès maintenant. En savoir plus sur SysAid

MSP Manager

MSP Manager

par SolarWinds MSP

(3 avis)

MSP Manager est un service d'assistance et de facturation PSA (Professional Services Automation) conçu exclusivement pour les fournisseurs de services informatiques. C'est une solution robuste, mais intuitive qui les aide à fournir une excellente assistance client. L'application MSP Manager Mobile assiste les techniciens avec toutes les informations dont ils ont besoin pour résoudre les tickets, partout et à tout moment. MSP Manager est une solution autonome puissante qui s'intègre à la fois aux produits RMM de SolarWnds MSP pour une seule expérience de vitrage. En savoir plus sur MSP Manager

FIT | IssueTrack

FIT | IssueTrack

par FIT Tracking Solutions

(4 avis)

FIT encourage un processus collaboratif qui permet d'assurer la visibilité, la hiérarchisation et la gérabilité des problèmes. Le logiciel maximise la productivité en garantissant la continuité des communications et en incitant les équipes à se concentrer sur les problèmes les plus critiques. FIT fournit un flux de travail optimal en fixant clairement les responsabilités et en maintenant la conscience des responsabilités individuelles les plus importantes. En savoir plus sur FIT | IssueTrack

Jira Service Desk

Jira Service Desk

par Atlassian

(138 avis)

Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser. Construit sur Atlassians Jira, le leader du marché pour aider les équipes à faire leur travail, le centre de service Jira offre une expérience de service sans effort, s'adapte à vos besoins, avec des prix et un temps de mise en place à une fraction de ceux offerts par les concurrents. En savoir plus sur Jira Service Desk

JIRA

JIRA

par Atlassian

(2260 avis)

JIRA est l'outil de suivi de problèmes pour les équipes qui planifient et développent d'excellents produits. Des milliers d'équipes choisissent JIRA pour détecter les problèmes et mettre en place des solutions, assigner le travail et suivre l'activité de l'équipe. À votre bureau ou en déplacement, avec la nouvelle interface mobile, JIRA aide votre équipe à accomplir le travail. En savoir plus sur JIRA

i-Sight

i-Sight

par i-Sight

(2 avis)

Le logiciel de gestion des cas i-Sight est une plateforme en ligne de gestion de la conformité et des enquêtes éthiques, qui offre également des fonctions de reporting des données agrégées pour permettre d'évaluer et de réduire les risques. i-Sight constitue l'un des composants cruciaux d'un programme anticorruption robuste, du signalement (par le biais d'appels téléphoniques, de formulaires en ligne ou de tout autre mécanisme) aux rapports finaux. i-Sight permet aux entreprises de signaler rapidement les problèmes de subornation, de corruption et de fraude, de mener l'enquête et de les résoudre sans attendre, afin de réduire les sanctions et les amendes. En savoir plus sur i-Sight

AuditFindings.com

AuditFindings.com

par AuditFindings.com

(3 avis)

AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. En savoir plus sur AuditFindings.com

Wrike

Wrike

par Wrike

(868 avis)

Wrike facilite la gestion de plusieurs projets et d'équipes transversales, réparties ou en croissance. Cette solution de bout en bout amène vos projets de l'étape de la demande initiale jusqu'au suivi de l'avancement du travail et des résultats de reporting. Gérez les projets d'entreprise depuis la création et la délégation des tâches, jusqu'à la visualisation des plans et l'organisation des flux de travail, etc. Parfait pour les équipes marketing, création, opérations, informatique, projet et produit de plus de 20 personnes. En savoir plus sur Wrike

ServiceDesk Plus

ServiceDesk Plus

par ManageEngine

(71 avis)

ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents), le suivi des ressources, les achats, la gestion des contrats, un portail self-service et une base de connaissances à un prix démocratique. ServiceDesk Plus contient tout ce dont vous avez besoin pour un service d'assistance informatisé complet et une équipe d'assistance productive. ManageEngine ServiceDesk Plus peut être installé sur vos machines ou accessible à la demande. En savoir plus sur ServiceDesk Plus

Vision Helpdesk

Vision Helpdesk

par Vision Helpdesk

(25 avis)

Vision Helpdesk propose des outils de service client : 1) Logiciel d'assistance téléphonique (assistance téléphonique multicanal) 2) Assistance téléphonique satellite (assistance téléphonique multiclient) 3) Centre de service (assistance téléphonique ITIL/ITSM) Le support client tout-en-un par assistance téléphonique Vision Helpdesk vous permet de centraliser la egstion de différents canaux tels que les e-mails, les formulaires web, Twitter, Facebook et les appels. Vision Helpdesk est déjà utilisé par plus de 8 000 entreprises du monde entier. En savoir plus sur Vision Helpdesk

Freshdesk

Freshdesk

par Freshworks

(428 avis)

Freshdesk est une solution d'assistance qui offre tout ce dont vous avez besoin pour fournir un service client exceptionnel. Gérez toutes vos conversations clients au même endroit, quelle que soit la source (e-mail, téléphone ou réseaux sociaux), afin de pouvoir fournir une assistance à la fois personnelle et rapide. Parce que Freshdesk est facile à utiliser, vous pouvez vous concentrer sur ce qui compte le plus : l'assistance aux clients. Grâce à des fonctionnalités telles qu'un système avancé de gestion des dossiers et des automatisations intelligentes, satisfaire les clients n'a jamais été aussi facile. En savoir plus sur Freshdesk

SpiraTest

SpiraTest

par Inflectra

(90 avis)

SpiraTest est une solution intégrée de gestion des besoins et de la qualité qui gère les besoins, les cas type, les rejets, les défauts et les problèmes de votre projet dans un seul environnement, avec une traçabilité complète tout au long du projet. Après avoir défini les besoins de votre projet, vous générez les cas type et les étapes du test qui valideront la fonctionnalité. Les utilisateurs peuvent exécuter les tests et enregistrer les défauts et les problèmes au fur et à mesure. SpiraTest est entièrement basé sur le web. Version d'essai gratuite de 30 jours. En savoir plus sur SpiraTest

Issuetrak

Issuetrak

par Issuetrak

(140 avis)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks. En savoir plus sur Issuetrak

SupaDESK

SupaDESK

par SupaTools

(10 avis)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. En savoir plus sur SupaDESK

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

par Vector

(0 avis)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. En savoir plus sur Vizor HelpDesk & IT Assets

Investigation & Cases Software

Investigation & Cases Software

par Resolver

(5 avis)

Parmi les plus grandes organisations au monde, plus de 1 000 ont choisi le logiciel de gestion des cas et des enquêtes de Resolver. Le logiciel de Resolver est une solution complète, de bout en bout, destinée à la gestion des incidents : du reporting aux enquêtes, en passant par les interventions. Gérez les données relatives aux incidents, sans oublier d'analyser et de communiquer intelligemment les données associées aux enquêtes et aux différents cas. Consolidez les informations relatives aux incidents dans des dossiers sécurisés. Analysez les liens permettant de connecter les données disparates. Les règles régissant les flux de travail veillent à ce que l'équipe reste toujours informée. En savoir plus sur Investigation & Cases Software

Issue Tracking Software

Issue Tracking Software

par Sphera

(1 avis)

Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more. En savoir plus sur Issue Tracking Software

IT Incident Software

IT Incident Software

par Dude Solutions

(0 avis)

Dude Solutions Technology solution can help optimize the management of IT resources throughout your organization. Our next generation technology suite is designed to help you streamline support requests, automate asset discovery, audit and improve utilization of software licenses, and control access across your network. En savoir plus sur IT Incident Software

AlarmsOne

AlarmsOne

par ManageEngine

(0 avis)

Si vous représentez une PME ou une grande entreprise, vous utiliserez probablement un certain nombre d'applications internes ou SaaS pour gérer les activités de votre organisation au quotidien. Ces applications offrent des fonctions de surveillance informatique, de gestion des journaux, de gestion de projets, de collaboration entre équipes ainsi que des outils d'assistance. AlarmsOne s'intègre facilement à toutes ces applications pour centraliser la gestion des alertes sur une seule console. Application SaaS, AlarmsOne est accessible à tout moment, où que vous soyez. En savoir plus sur AlarmsOne

SpeedBase Professional

SpeedBase Professional

par InfoLine Software

(8 avis)

SpeedBase is a relational database software to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is perfectly suitable to save sensitive data within the safety of your pc or closed network without any need of internet or shared servers. You may build a crm, project manager, medical records db or anything else in minutes without technical skills or coding. En savoir plus sur SpeedBase Professional

Bitbucket

Bitbucket

par Atlassian

(233 avis)

Bitbucket is a tool for professional teams. Review, manage, and collaborate around your code. Build, test, and deploy with confidence with built-in CI/CD.

SutiDesk

SutiDesk

par SutiSoft

(3 avis)

Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk développe des logiciels de centre de services pour améliorer les relations avec les clients. Ces produits permettent aux entreprises d'être plus fiables, plus flexibles et plus évolutives. Ils contribuent à améliorer la communication et à rentabiliser les énormes volumes de données. En plus, ils fonctionnent en synergie pour convertir les interactions en relations durables. Plus de 200 000 entreprises telles que Uber, Groupon, Box, Airbnb et Disney utilisent Zendesk pour réduire leurs coûts d'assistance, augmenter leur productivité et améliorer la satisfaction de leurs clients.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

par Zendesk

(1064 avis)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Rollbar

Rollbar

par Rollbar

(73 avis)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc.

Problem Solver

Problem Solver

par Omnex Systems

(0 avis)

Designed to be a single repository of all customer and internal problems issued by the organization.

Plain Ticket

Plain Ticket

par Turbine Interactive

(0 avis)

Plain Ticket is a user-friendly and simple, yet flexible and powerful issue tracking system that takes care of all your requests. It can be used in your domain of activity. What makes it stand out? User-friendliness and flexibility Can be adapted to match business workflow Complete integration with email Can create tickets by sending emails All tickets presented on ONE page All information for one ticket on ONE page Designed to work on all desktop and mobile devices

MantisBT

MantisBT

par MantisBT

(41 avis)

Written in PHP, this free issue tracking software is written under GNU protocol.

PagerDuty

PagerDuty

par PagerDuty

(33 avis)

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability.

HappyFox

HappyFox

par HappyFox

(52 avis)

HappyFox est un logiciel de support client web hébergé dans le cloud. Il permet de suivre et de gérer toutes les demandes de support client sur plusieurs canaux, tels que les e-mails, les discussions, les réseaux sociaux et les téléphones, dans un système centralisé de prise en charge des tickets. L'intégration avec d'autres applications web telles que le CRM, les chats en direct, les applications vocales et de bug tracking en font un service d'assistance pratique. Des requêtes de support client similaires peuvent être gérées à l'aide d'actions prédéfinies et de règles intelligentes pour automatiser les réponses. Les forums communautaires aident les clients à se connecter.

Zoho Projects

Zoho Projects

par Zoho Projects

(123 avis)

Zoho Projects est le logiciel de gestion de projet de Zoho, une marque qui permet à 15 millions d'utilisateurs de travailler en ligne. Des grandes et petites entreprises issues de tous les secteurs d'activité utilisent l'application pour fournir un excellent travail à temps. Planifiez vos projets, assignez des tâches, communiquez efficacement, ne manquez jamais une mise à jour importante et consultez des rapports détaillés sur vos progressions. Vous pouvez ajouter un nombre illimité d'utilisateurs à tous les plans sans frais supplémentaires.

Planio

Planio

par Planio

(18 avis)

Planio est un outil de suivi des problèmes basé sur Redmine. Vous pouvez créer des flux de travail personnalisés adaptés à votre situation. Le centre de service facilite la gestion des tickets d'assistance. L'intégration étroite avec GI/SVN signifie que vous pouvez lier vos validations de référentiel aux problèmes dans Planio. Le transfert des données depuis d'autres outils et l'assistance téléphonique sont inclus gratuitement avec chaque plan.

Axosoft

Axosoft

par Axosoft

(26 avis)

Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity.

Sifter

Sifter

par Sifter

(17 avis)

Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed.

Usersnap

Usersnap

par Usersnap

(5 avis)

Usersnap est votre endroit central pour recueillir et organiser vos rapports de bogues. Ils facilitent le suivi des bogues et la collecte des opinions. Avec les outils d'annotation pointer-cliquer, Usersnap vous aide à signaler les bogues là où ils se produisent : dans votre navigateur. Pas besoin de changer pour remplir des formulaires sans fin. Le bug tracking est maintenant un jeu d'enfant !

BigPanda

BigPanda

par BigPanda

(0 avis)

BigPanda is a data science platform that centralizes and correlates massive volumes of IT alerts, enabling IT teams to detect & resolve critical issues 90% faster. We empower IT teams to keep up with the explosive scale & complexity of modern data centers by automatically correlating alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef, CloudWatch, Ansible, PagerDuty and many more.

Hansoft

Hansoft

par Hansoft

(11 avis)

Hansoft fournit des solutions pour la collaboration et la gestion d'équipe dans le développement Agile de produits et services

DoneDone

DoneDone

par DoneDone

(2 avis)

The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Keep track of everything and get things done!

NABD

NABD

par NABD

(37 avis)

A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.

VictorOps

VictorOps

par VictorOps

(22 avis)

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

Yodiz

Yodiz

par VizTrend

(6 avis)

Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support

TeamSupport

TeamSupport

par TeamSupport

(578 avis)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs.

Exalate

Exalate

par idalko

(0 avis)

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

uBugtrack

uBugtrack

par uBugtrack

(14 avis)

Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API

Wix

Wix

par Wix

(585 avis)

Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome

Gemini

Gemini

par CounterSoft

(7 avis)

A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers.

Octopus

Octopus

par Octopus-ITSM.com

(0 avis)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Jixee

Jixee

par Jixee

(0 avis)

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

par Spiceworks

(198 avis)

The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!

BOSS Solutions

BOSS Solutions

par BOSS Solutions

(56 avis)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

eHelpDesk

eHelpDesk

par Giva

(16 avis)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

OTRS

OTRS

par OTRS

(12 avis)

OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Request a demo today.

CustomAnswers

CustomAnswers

par CustomAnswers Software

(11 avis)

CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization.

ActionTracker

ActionTracker

par SurveySquare.com

(8 avis)

Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.

AlertOps

AlertOps

par AlertOps

(7 avis)

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

Orchard Collaboration

Orchard Collaboration

par Sirwa Software.eu

(4 avis)

Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers.

SprintGround

SprintGround

par Alphest

(3 avis)

The new intelligent agile/scrum tool for Task Management, Release Planning, Development Progress Tracking, Collaboration, Issue & Bug Tracking and Feedback Analytics. Free for small businesses.

Trac

Trac

par Edgewall Software

(2 avis)

Project management and issue tracking solutions for web-based IT projects.

PageProofer

PageProofer

par DGrigg Development

(1 avis)

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

TrackStudio

TrackStudio

par TrackStudio

(0 avis)

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

AdminiTrack

AdminiTrack

par AdminiTrack

(0 avis)

AdminiTrack est un fournisseur de services d'application (ASP) de premier plan qui fournit une application de suivi des anomalies et des problèmes hébergée facile à utiliser et à haute performance, conçue spécifiquement pour les équipes de développement de logiciels professionnels. AdminiTrack est accessible partout dans le monde avec un simple navigateur. AdminiTrack permet aux équipes de développement logiciel de se concentrer sur le développement de logiciels de qualité.

PointInsight

PointInsight

par LinkEdge Technologies

(0 avis)

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

NetResults Tracker

NetResults Tracker

par NetResults

(0 avis)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Bugzero

Bugzero

par WEBsina

(0 avis)

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

ExtraView

ExtraView

par ExtraView

(0 avis)

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Comindwork

Comindwork

par NewtonIdeas

(0 avis)

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.

MasterTrack

MasterTrack

par MasterSuiteApps.com

(0 avis)

MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests.

Dakota Scout

Dakota Scout

par Dakota Software

(0 avis)

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Trouble Ticket Express

Trouble Ticket Express

par Rush Project

(0 avis)

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Spirent InTouch

Spirent InTouch

par Spirent Communications

(0 avis)

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

StakeTracker

StakeTracker

par SustaiNet Software

(0 avis)

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

Tisym

Tisym

par Bohis

(0 avis)

Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone

Bugwolf

Bugwolf

par Bugwolf

(0 avis)

Transform bug tracking into competitive testing challenges that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary.

Freedcamp Issue Tracker

Freedcamp Issue Tracker

par Freedcamp

(0 avis)

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

Kuoll

Kuoll

par Kuoll

(0 avis)

E-commerce monitoring solution to prevent an online store from losses. Kuoll gets data about errors and e-commerce analytics events. Real-time data analytics determines critical issues. The tool shows critical errors on the dashboard and sends alerts.

EasyQA

EasyQA

par ThinkMobiles

(0 avis)

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

RESOLVE

RESOLVE

par MartianCraft

(0 avis)

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

Gitlo

Gitlo

par Oursky

(0 avis)

Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time.

CaseCamp.com

CaseCamp.com

par Auction Software

(148 avis)

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Sentry

Sentry

par Functional Software

(20 avis)

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.

Software Issue Manager

Software Issue Manager

par eMarket Design

(1 avis)

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

Futuramo Visual Tickets

Futuramo Visual Tickets

par FUTURAMO

(1 avis)

Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages.

tBits Expediter

tBits Expediter

par TransBit Technologies Software

(0 avis)

tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues.

OMC Incident Management System

OMC Incident Management System

par OMC Systems

(0 avis)

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

SPoTS

SPoTS

par LegendSoft

(0 avis)

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

Lighthouse

Lighthouse

par ENTP

(0 avis)

Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do.

SafePoint

SafePoint

par Catmedis Healthcare

(0 avis)

SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard.

VisiumKMS

VisiumKMS

par Rolls-Royce Controls and Data Services

(0 avis)

Whether you call it issue tracking, recommendation tracking, corrective action, preventive action or continuous improvement management, Rolls-Royce has a solution that is unparalleled for managing these areas. VisiumKMS is without peer for managing issues, whether they are simple or complex. VisiumKMS has configurable workflow, answer driven checklist, user-defined reporting, dashboards and many other features that allow you to manage issues.

IssueFly

IssueFly

par IssueFly

(0 avis)

So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free!

Safety & Incident Management Software

Enablon, logiciel de gestion de la sécurité et des incidents, prend en charge l'entièreté du cycle de vie de la gestion des incidents. Il permet le signalement de tous les incidents, la gestion des enquêtes et la surveillance des plans d'action corrective. La solution présente des fonctionnalités web et mobile complètes de récolte des données, d'analyse fouillée des causes fondamentales et de création avancée de rapports (OHSAS 18001, RIDDOR, WCB, etc.). De plus, les bonnes pratiques intégrées au logiciel peuvent être utilisées pour transformer les données extraites des rapports d'incidents en plans d'action préventive. Demandez dès maintenant votre démo gratuite.

SessionStack

SessionStack

par SessionStack

(0 avis)

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

FAASTHELP

FAASTHELP

par Faasthelp

(0 avis)

Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelps products which are chat, talk and email bots proactively start chatting with your customers and solves the query, gives assistance if they have any.It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software

ACL for Audit Management

ACL for Audit Management

par ACL Services

(0 avis)

Supercharge your audit value with easy-to-use audit management software and integrated analytics. Eliminate time-sucking tasks and unlock audit insights trapped in documents by using highly engaging and collaborative technology, so you can focus on the strategic areas of your organization. The ACL platform captures audit information in a way that you can analyze and report on using your goldmine of business intelligence.

Marker.io

Marker.io

par Marker.io

(47 avis)

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.

Safety Incident Reporting Software

Safety Incident Reporting Software

par Intelex Technologies

(24 avis)

Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today!

Naverisk RMM & PSA

Naverisk RMM & PSA

par Naverisk

(21 avis)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.

Issue Tracking Software

Issue Tracking Software

par Form.com

(19 avis)

Collectez de meilleures preuves, accélérez les actions correctives, améliorez les communications et assurez le suivi de tout élément. Form.com est une plateforme applicative mobile flexible afin de trouver et résoudre les problèmes dans des opérations importantes et distribuées. Form.com utilise une méthodologie "hors ligne en premier lieu" qui permet aux utilisateurs mobiles de faire le travail sans connexion Internet. Intégrez à vos systèmes informatiques afin d'améliorer l'analyse des causes d'origine et de mieux comprendre ce qui se passe en ce moment ; partout.

Wix Answers

Wix Answers

par Wix Answers

(7 avis)

Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome

Alloy Navigator

Alloy Navigator

par Alloy Software

(3 avis)

Les logiciels de suivi des incidents sont notoirement réactifs, ce qui entraine un flux infini de problèmes récurrents et qui peuvent être difficiles à prévenir et à contrôler. Navigator vous permet de documenter et de partager facilement avec les clients et les techniciens des solutions communes via une base de connaissances intuitive. Il vous fournit également des tableaux de bord intelligents qui permettent d'identifier les tendances et les causes profondes des problèmes, ce qui tend à faire baisser le nombre d'incidents.

Serfy

Serfy

par Serfy

(2 avis)

Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more.

WebIssues

WebIssues

par WebIssues

(1 avis)

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

iSystain

iSystain

par iSystain

(1 avis)

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

ReQtest

ReQtest

par ReQtest

(1 avis)

ReQtest is a cloud-based project management & software testing tool that helps enterprises in test management, bug tracking and requirements management. ReQtest is an end to end solution for software testing process with features like quick test management, product requirements management with agile dashboard, requirement traceability matrix, integration with JIRA and lot more.

Enterprise Incident Manager

Enterprise Incident Manager

par Incom

(0 avis)

The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

MetricStream IT Incident Management

MetricStream IT Incident Management

par MetricStream

(0 avis)

MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

RC On-Track Issue Management

RC On-Track Issue Management

par Roundedcube

(0 avis)

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Q5 Incident Management

Q5 Incident Management

par Q5 Systems

(0 avis)

Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Quality Control

Quality Control

par AppThemes

(0 avis)

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

Borealis Application

Borealis Application

par Borealis

(0 avis)

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics.

Incident Management Software

Incident Management Software

par Mission Manager

(0 avis)

Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions.

io Sweep

io Sweep

par io Sweep

(0 avis)

With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety

Testnetic

Testnetic

par Testnetic

(0 avis)

Testnetic is an end to end Test Case Management and Issue Tracking solution for companies of all sizes.

Cuzwork

Cuzwork

par Cuzwork

(0 avis)

Cuzwork is a powerful modern online issue tracking platform. It supports multiple projects across multiple teams. You can customize each project with custom fields, statuses, ticket numbering and more

Testify

Testify

par Testify

(0 avis)

Testify provides you with digital Checklists with incorporated issue tracking. You can build your Checklists flexible by your own und use them optimised on mobile devices.

Clarity Issue Tracking

Clarity Issue Tracking

par Code & Clarity

(0 avis)

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Enviance EHS Management

Enviance EHS Management

par Enviance

(0 avis)

Actio is now Enviance! Used by half of the top 10 Fortune 100 companies, Enviance is a leader in multi-tenant SaaS chemical management solutions, delivering real-time, mission-critical information anywhere, anytime and enterprise-wide.

ScriptRunner for Jira

ScriptRunner for Jira

par Adaptavist

(0 avis)

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.

Ropig

Ropig

par Ropig

(0 avis)

For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.

Pazo

Pazo

par Trakd Innovation

(0 avis)

PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling.

Codegiant

Codegiant

par Codegiant

(0 avis)

Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant.