Logiciels de composition prédictive

Un logiciel de composition prédictive automatise la correspondance et la composition de groupes de numéros de téléphone à des fins professionnelles ou organisationnelles. Les numéroteurs prédictifs sont souvent utilisés dans de nombreux types de call centers sortants, ainsi que dans certaines applications professionnelles spécifiques, telles que la gestion des leads pour les ventes ou le recouvrement de créances client. Ils reposent sur des algorithmes sophistiqués qui permettent au logiciel de prédire la viabilité d'un contact avec un interlocuteur pertinent ainsi que sa redirection vers un agent disponible. Voir aussi : logiciel pour call centers, logiciel pour service client et logiciel de recouvrement.

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par PhoneBurner

(90 avis)
Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects in efficient new ways, or integrate with Salesforce or your own CRM. Create custom dialer buttons to streamline workflow, instantly leave voicemails and send emails. Track email opens and attachment views. Call recording. Local ID. Call tracking and more. Cloud based platform. En savoir plus sur PhoneBurner Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. En savoir plus sur PhoneBurner
Improve your talk time by 300% with Five9's Predictive Dialer. Automated dialing algorithms ensure the next caller is available when the next agent is ready. Your agents will spend less time dialing or listening to busy signals, and more time talking to customers, with easily adjustable dialing modes to fit your business needs. Five9 helps manage your lists and campaigns, monitor calls, report in real-time, coach agents and comply with TCPA. See why 2000+ customers trust Five9. En savoir plus sur Five9 Predictive Dialer Cloud Contact Center with Practical AI - Outbound, Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. En savoir plus sur Five9 Predictive Dialer
PureCloud est la nouvelle solution de centre de contact en cloud tout-en-un qui vous aide à gérer et à comprendre les interactions multicanaux dans un parcours client fluide. Donnez à vos employés un seul outil prenant en charge l'ensemble de la communication (voix, chat, e-mail, réseaux sociaux, etc.). PureCloud est facile à utiliser grâce à son interface intuitive. En étant le premier à innover, vous vous assurez de dépasser les attentes de vos clients, aujourd'hui comme demain. PureCloud est simplement puissant, et puissamment simple. En savoir plus sur Genesys PureCloud PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client. En savoir plus sur Genesys PureCloud
What makes SpitFire different than other predictive dialers? SpitFire Enterprise is the only contact center software offering: Cloud, Premise or Hybrid call center solutions. 5 dialing modes: Predictive, Fixed Rate, Quick Connect, Preview & Manual Dialing options! Integrate your CRM or PBX or use the SpitFire API to fully customize your call center. OPC Marketing is all under one roof in Addison, Texas where we develop, we deliver and we support! En savoir plus sur SpitFire Predictive Dialer SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Agents can login for anywhere in the world on any device. En savoir plus sur SpitFire Predictive Dialer

par Star2Billing S.L.

(4 avis)
DialerAI se prête à l'automatisation des appels de vente, au recouvrement des paiements en retard ou à la prise de rendez-vous. Ce logiciel de numérotation automatique peut augmenter de trois fois la productivité et l'efficacité, en supprimant les lignes occupées, sans réponse et déconnectées, et en transférant à vos agents uniquement les appels ayant eu une réponse. DialerAI est idéal pour les opérateurs télécoms et les call centers, car il est multilocataire avec facturation et marque blanche. Il est disponible dans le monde entier et économiquement compatible avec votre propre fournisseur d'accès vocal. En savoir plus sur DialerAI Numérotation prédictive hébergée, automate d'appel, SMS et système de diffusion vocale. Multilocataire avec facturation et marque blanche. En savoir plus sur DialerAI

par ChaseData

(119 avis)
ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. En savoir plus sur CallCenterNOW Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. En savoir plus sur CallCenterNOW

par Pimsware

(21 avis)
$125 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES. NO MINIMUM USER REQUIREMENT. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. En savoir plus sur PIMS Dialer $125 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT. En savoir plus sur PIMS Dialer

par FrontSpin

(15 avis)
FrontSpin helps you engage with more prospects in less time. Our communication tool and power dialer implements your playbooks across all touchpoints. Salesforce.com compatible. En savoir plus sur FrontSpin Power Dialer and Communication Software, fast and easy to implement, salesforce.com compatible. En savoir plus sur FrontSpin

par Sales Sling

(20 avis)
Sales Sling's cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire toolbox of workforce management tools that work for both in-house and remote employees, administrative tools like call tracking and metric reporting, and more.. En savoir plus sur Sales Sling 100% Cloud-Based Dialer & Lead Management Technology - Convert More Leads to Sales with One Sales Platform for your Entire Company En savoir plus sur Sales Sling
Don't settle for anything less than sophistication. At this point in the game, amplified call volume from a predictive dialer should be a given. Your time deserves respect as well. CallTools.com's predictive dialing solution was made by business owners, for business owners. Our top-tier, in-house customer support actually answers your calls and walks you through troubleshooting. Shouldn't your company's time matter, too? En savoir plus sur Predictive Dialer Cloud-Based, Feature-Packed Predictive Dialing Solution for SMB to Enterprise with In-House Customer Support and Development Teams. En savoir plus sur Predictive Dialer
Perfect for 10+ users - Free Trial. Get the highest connection rate with our Predictive Dialer designed to convert more leads faster. Now you can call, email, and text your leads in a single platform. You can also reduce headcount by at least 20% through our artificial intelligence agent which will pre-qualify your leads using a real human's voice, but without any human interaction. En savoir plus sur Convoso Predictive Dialer Perfect for 10+ users-Free Trial. Get the highest contact rate with our predictive dialer & convert more leads faster En savoir plus sur Convoso Predictive Dialer

par NexInteractive

(3 avis)
iNexus the Ultimate call center dialer, Triple your Sales! Triple your Contacts! No more inbound drop calls. No more downtime 100% failover. The highest dial ratios 100:1, Free trial. Outbound: predictive, vertical, preview, SMS, MSG broadcasting up to 8 million dials per-campaign daily, Cell Phone filter, Cell Drops. Inbound: IVR, Multi call handling, IQ skill-based routing, Agent screen Dynamic Variable Scripting and more! En savoir plus sur iNexus PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime. En savoir plus sur iNexus
Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. En savoir plus sur Oracle Contact Center Anywhere #1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price. En savoir plus sur Oracle Contact Center Anywhere

par VCC Live

(24 avis)
VCC Live est un logiciel de centre d'appels basé sur le Cloud, fournissant des services de télécommunications à tous les types d'entreprises qui veulent offrir un support rapide à leurs clients. Ses fonctionnalités avancées (SVI, statistiques en temps réel, haute sécurité, numérotation prédictive entre autres) permettent à une équipe de centre d'appels d'effectuer une grande diversité d'actions à partir d'un seul logiciel. Grâce à la solution VCC Live omnicanale, vous pouvez utiliser et basculer entre plusieurs canaux de communication tels que la voix, l'e-mail, le chat et les SMS. En savoir plus sur VCC Live Logiciel cloud pour centre d'appels avec fonctions de gestion et d'opérateur incorporées ainsi que des rapports de sécurité et d'analyse des données. En savoir plus sur VCC Live
Augmentez le temps de parole jusqu'à 300 % grâce à une solution polyvalente de call center basée sur le cloud. Le logiciel est conçu pour tripler les volumes d'appels sortants et satisfaire aux exigences de la FCC en même temps. Il dispose de tout ce dont vous avez besoin : flexibilité de campagne, trois modes de numérotation (preview, power, predictive), gestion efficace des équipes et reporting complet. Démarrez en quelques clics et intégrez facilement vos outils métiers préférés. Profitez des fonctionnalités du logiciel Voiptime Cloud auquel plus de 1 000 utilisateurs font confiance ! En savoir plus sur Voiptime Outbound Call Center Augmentez le temps de parole jusqu'à 300 % grâce à une solution polyvalente de call center basée sur le cloud, à laquelle plus de 1 000 utilisateurs font confiance ! En savoir plus sur Voiptime Outbound Call Center

par cloud IT Services

(6 avis)
Logiciel pour call centers sortant facile à utiliser et numérotation prédictive basés sur le cloud. Très fiables et sécurisés. Cette solution augmente la productivité grâce à des formulaires personnalisables, des campagnes en plusieurs étapes avec des flux de travail automatisés, des analyses entrantes et combinées personnalisables en temps réel, ainsi que le suivi et l'enregistrement des appels. Intégration à votre logiciel existant via l'API REST. Prise en charge de l'externalisation des tâches vers des call centers sous-traités. Idéale pour les bureaux dispersés. Paiement par utilisation. Aucuns frais d'installation ni de frais d'agent. En savoir plus sur Dialfire Logiciel pour call centers sortants facile à utiliser et complet basé sur le cloud avec de nombreuses fonctionnalités avancées, mais sans frais de configuration ni de frais d'agent mensuels En savoir plus sur Dialfire
Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial to immediately leverage the most robust, predictive and preview dialing software provided to the accounts receivable and collections market. Powerful visual reporting and scheduling campaigns can be queued with visually designed campaigns ensuring optimal compliance and collection performance. En savoir plus sur QwikDial Hosted predictive and preview dialing solution focused on the Accounts Receivable Management and Collections market. En savoir plus sur QwikDial
Are you tired of being disappointed with poor connections, downtime, lag, and finger pointing when you escalate an issue? Ideal for telemarketing to the USA with 5 or more agents, we outshine the competition by continually adding new features; making the system simpler to use which saves time and money. Our support is outstanding and free. Contact us today and let's talk about the benefits so you can make the right decision and buy with confidence. En savoir plus sur CallShaper's Predictive Dialer Pred.Dialer + ACD Inbound, IVR, QA, 25 Lines/agent, Built in soft-phone, TCPA Compliant, 99.999% uptime, API, WebHooks, No Set-up fees En savoir plus sur CallShaper's Predictive Dialer

par T-Max Dialer & Communications

(9 avis)
FREE TRIAL for 7 days. Compatible with any software, CRM or phone system. Easy inbound/outbound CRM Dialing system that lets agents dial 5 lines per agent simultaneously and take inbound calls. 3 way & transfer calls. Real time monitoring/coaching. Customizable Features: Caller ID, Agent Scripts, Dispositions, Data Fields, Call Recordings, Dialer reports, Prerecorded Voicemail Message, Send Emails, Record Calls & More. World class support NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES En savoir plus sur T-Max Predictive Dialer FREE TRIALS - Easy CRM Dialing System with inbound/outbound blend. World class support. NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES En savoir plus sur T-Max Predictive Dialer

par Integra CCS

(21 avis)
uContact is an All-in-One contact center solution. Our unique one-on-one customer service makes us perfect for small to medium call centers. Rather than relying on multiple applications we will offer you: - Dialers (Inbound & Outbound) - SMS, Email & Webchat in a Unified Inbox - A Call Center Designed CRM - Completely Customizable Reporting - Gamification - Recording - Voice Broadcasting - Quality Control - Live Coaching (Spy, Whisper, Collaborate) - Many More Features & an Open API En savoir plus sur uContact Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! En savoir plus sur uContact

par Star2Billing

(4 avis)
Une solution automate d'appel SMS et Voice Broadcasting pour SVI sortant flexible et Press-1 pour transférer la génération de leads. Newfies-Dialer est utilisé pour le marketing, les études de marché, les sondages d'opinion et le vote. Cela inclut la facturation des appels pour les compagnies de téléphone qui souhaitent vendre la diffusion vocale en tant que service à leurs clients. En savoir plus sur Newfies-Dialer Une solution automate d'appel SMS et Voice Broadcasting pour SVI sortant flexible et Press-1 pour transférer la génération de leads. En savoir plus sur Newfies-Dialer

par Vicidial Group

(176 avis)
Logiciel de call center Open Source avec fonctionnalités de numérotation prédictive. Traite les appels téléphoniques entrants, sortants et combinés, ainsi que les e-mails entrants et les chats sur le site web du client. En savoir plus sur VICIdial Logiciel de centre d'appel Open Source avec numérotation prédictive sortante. Gère également les appels manuels et entrants ainsi que les e-mails et les chats web. En savoir plus sur VICIdial

par Primo Dialler

(49 avis)
All-in-one Cloud Contact Centre giving you all the features & benefits of an advanced VOIP Dialler system from a British based team. Increase Sales. Create a complete multi channel contact centre, which is simple, fast and flexible. With us your customer service is faster, seamless and complete customised to your requirements. Talk to more people in less time. Grow your profits instantly En savoir plus sur PrimoDialler Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform En savoir plus sur PrimoDialler
eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. En savoir plus sur eTollFree Predictive Dialer Predictive Dialer With Integrated Web-Phone and Call-Center Solutions. En savoir plus sur eTollFree Predictive Dialer

par Ytel

(21 avis)
Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail, voice broadcast and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel. En savoir plus sur Ytel Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care. En savoir plus sur Ytel

par Double A Solutions

(7 avis)
Call Logic helps sales teams close more deals by streamlining their phone calling campaigns. With Call Logic, small businesses can multiply the number of outbound calls by over 3 times. This will ensure that their sales staff is working efficiently through their follow-up routine with clients and past cilents. Request a free demo or trial today and see how Call Logic can help you streamline your sales process while increasing productivity and employee performance! En savoir plus sur Call Logic Call your leads and close more deals. Monitor the process of your leads through the sales process. Free 30-day trial account! En savoir plus sur Call Logic

par CallSquad

(4 avis)
Logiciel de campagne d'appels sortants pour les équipes sur site et à distance. Solution qui vise à optimiser l'efficacité et le plaisir des appels sortants, ce qui stimule la croissance de l'entreprise et améliore la rétention des employés. Les clients utilisent CallSquad pour le développement des ventes, la qualification des prospects, le consentement préalable au marketing, le recrutement et les invitations à des événements. En savoir plus sur CallSquad Logiciel de campagne d'appels sortants pour les équipes - Rapide à mettre en œuvre et à dimensionner En savoir plus sur CallSquad

par Bitrix

(293 avis)
Bitrix24 est la solution centralisée gratuite n° 1 pour les systèmes téléphoniques pour entreprise, la numérotation automatique et le CRM. Appels entrants et sortants, SVI, télémarketing, appel automatique, messagerie vocale, enregistrement des appels, routage des appels, location de numéros de téléphone nationaux et internationaux. Elle est utilisée par plus de 4 millions d'entreprises dans le monde ! En savoir plus sur Bitrix24 Solution gratuite n° 1 pour le télémarketing, le CRM et la numérotation automatique. Quatre millions de clients l'utilisent dans le monde. Éditions cloud, mobile et open source. En savoir plus sur Bitrix24

par PhoneCall

(6 avis)
Avec la numérotation prédictive, les périodes d'inactivité sont réduites et l'agent est connecté automatiquement au client suivant, quelques secondes après la fin de l'appel précédent. Les répondeurs automatiques et les lignes inactives sont écartés. Les agents peuvent afficher un historique complet des interactions précédentes et des notes avant l'appel. Le temps de préparation est configurable et les numéros à appeler peuvent être choisis. PhoneCall est une solution cloud évolutive pour centres d'appel qui offre la gestion des contacts et la numérotation prédictive pour le télémarketing.

par Gaglers

(82 avis)
Logiciel de call center sortant facile à utiliser avec des numéroteurs automatisés pour répondre à vos besoins. Comptes illimités d'agent et payez comme prix. CallHub est un logiciel de sensibilisation sophistiqué pour les plus grandes entreprises, mais assez simple pour votre organisation. La seule solution qui s'intègre parfaitement à votre CRM. Utilisez le numéroteur prédictif, la puissance, l'aperçu ou le numéroteur manuel en fonction de vos besoins. CallHub fournit également la diffusion de la voix et du texte. Outil de SMS, de voix et de call center primé utilisé par les entreprises, mais assez simple pour votre cause ! Payez au fur et à mesure, sans abonnement.

par LiveVox

(6 avis)
LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise (plus de 25 agents), gérant plus de 12 milliards d'interactions par an dans un environnement multicanal. Fort d'une expérience de plus de 15 ans dans le domaine du cloud, ce système aide les responsables de centre d'appels à élaborer des stratégies d'engagement efficaces sur le canal choisi par le consommateur. Les fonctionnalités de pointe en matière d'atténuation des risques et de sécurité permettent aux clients de s'adapter rapidement à un environnement commercial en pleine mutation. LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise s'appuyant sur un environnement multicanal.

par Noetica

(1 avis)
Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys, is a comprehensive integrated mix of functions, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialler, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place. The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

par Electronic Voice Services

(46 avis)
Truly unlimited calling Make all the calls you need without worrying about the bill. Monitoring and coaching tool lets you ensure your agents are doing their best. Enjoy flexibility by personalizing your caller ID for more targeted campaigns. Quickly transfer phone calls or hold a conference call to maximize efficiency. Affordable power dialer system with all the features you need. Just $89 a month per seat for unlimited calling.

par Phoenix Solutions

(8 avis)
No matter the size of your business, calling any contacts from your list using MegaDialer will be completed in only a few minutes Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.
Une solution de numérotation prédictive avec un éventail de fonctionnalités, forfait de 250 dollars. Pas de frais supplémentaires par siège ! Faites en sorte que votre campagne de numérotation soit aussi précise que votre campagne AdWords. Atomic, une solution de numérotation, de SMS et de messagerie électronique prédictive avec un éventail de fonctionnalités et du reporting. Pas de frais par siège !

par InterCloud9

(1 avis)
InterCloud9's web based Call distribution platform will put your call center in over drive. With our industry leading dialing ratio, blended inbound and outbound call routing and integrated CRM our web based predictive dialer and call center solution will do just that. We boast the highest connection rates in the industry try our Free Trial today and see what you've been missing. Call distribution platform for outbound and inbound calls with in-built CRM and agent monitoring for remote multi-agent call centers.
Hosted VoIP Business Phone Services and More KAVKOM business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. From hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made. Cloud PBX, DID, Predictive dialer, SMS campaign, our tools are designed to reduce your business costs and increase your productivity.

par Database Systems

(0 avis)
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

par Aspect Software

(56 avis)
Ideal for 75+ agent call centers, Aspect Unified IP predictive dialing helps drive automated, high-touch multichannel campaigns through voice, email or SMS that get critical information to the right people, at the right time, through the right medium. Make smart decisions on whom to contact, as well as when and how by taking advantage of real-time business intelligence, list, and campaign management optimization across single or multiple predictive dialers. Aspect Unified IP enables automated outbound, high-touch campaigns via voice, email or SMS. Ideal for 75+ contact center agents.

par Connect First

(48 avis)
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

par Greenlight Innovation

(16 avis)
Greenlight CRM is a UK-based call centre solution that solves all your technology needs in one hosted system. Get enterprise inbound and outbound telecoms functionality, including our own unique Ofcom compliant predictive dialler, diary management software for streamlined appointment booking, a complete CRM system that adapts to whatever your business requires, and much, much more. All you need to do is provide your agents with an Internet connected PC, and Greenlight does the rest. Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

par AuguTech

(5 avis)
We offer the most effective cloud based Predictive Dialer Software available. Includes predictive dialing, progressive dialing and preview dialing processes. Award Winning Technology from Augutech can greatly improve both your marketing effectiveness and the overall growth of your business. The automated dialing process allows you to reach more customers faster either through direct contact or voicemail. FREE trials available. Augutech is an industry leading Outbound Call Center Platform. Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

par Voicent Communications

(4 avis)
Dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and never involving you or your agent on a call until a live person answers. It requires no expensive telecom hardware or telephone lines. The only hardware requirement is your computer, plus a USB headset that allows you or your agent to talk to a live person through a computer. Dramatically increases productivity and improves campaign bottom-line by automatically dialing.

par contactSPACE

(4 avis)
Réduisez la complexité et améliorez les conversations avec les gens qui comptent. Maximisez vos résultats tout en minimisant les efforts. contactSPACE livre là où les autres s'arrêtent - cette solution logicielle omnicanale complète, mais simple, permet d'économiser temps et argent que vous pourrez investir ailleurs. Un commercial vous attend pour vous faire découvrir ces fonctionnalités. contactSPACE fournit la technologie Cloud Contact Center qui améliore les conversations des clients et augmente la productivité et la visibilité.

par Mercury Flight

(3 avis)
Mercury Flight is an easy-to-use service for broadcast messaging to send email, text messages, voice messages all from one platform. Mercury Flight is an easy-to-use service for broadcast messaging to send email, text messages, voice messages all from one platform.

par Predictive Dialer

(2 avis)
From as low as $10/mo per user you can use Hello Hunter cloud-based dialer services under your own company brand, name and logo! Host all your clients on our full-featured outbound dialing system already available in multiple languages and get FREE website content and marketing support today! Private label options start with only a $500 down payment. Contact us for full pricing and setup information and increase your sales and productivity up to 300% overnight. Flash-based SaaS dialer for sales professionals with integrated CRM.
Auto dialers, predictive dialers and automated attendant used in your call center for lead generation. Auto dialers, predictive dialers and automated attendant used in your call center for lead generation.

par IpSCAPE

(1 avis)
ipSCAPE offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that's painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done. Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

par Daviker

(1 avis)
Outbound dialing software with real time data management and call quality tools. Outbound dialing software with real time data management and call quality tools.
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

par Rostrvm Solutions

(0 avis)
CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony. CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.
Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

par USAutodialer

(0 avis)
Make thousands of calls every day and prescreen potential clients for you automatically. Make thousands of calls every day and prescreen potential clients for you automatically.

par Broadnet

(0 avis)
BoomeRang is an influential communication tool that allows you to quickly and efficiently call your target audience anywhere in the world. BoomeRang seamlessly accommodates call lists of unlimited size with a single, pre-recorded message, customized to meet your goals and connect with your audience. Influential communications tool that allows you to quickly and efficiently call your target audience - anywhere in the world.

par Ameyo Engage

(0 avis)
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Grow your business by gaining customer loyalty with a world class customer contact center software

par MaxContact

(0 avis)
MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field. MaxContact has been built from the ground up with the latest technologies to be truly hosted.

par Celerity Telecom

(0 avis)
Cloud-based predictive dialer solution offering voice broadcasting. Cloud-based predictive dialer solution offering voice broadcasting.

par Elision Technolab

(12 avis)
Call center software with additional features such as a voice logger, voip, outbound dialer, IPPBX and asterisk base solution. Call center software with additional features such as a voice logger, voip, outbound dialer, IPPBX and asterisk base solution.
DialersPro Predictive Dialer platform with integrated Lead and Project Management software is designed to improve your bottom line. Triple the time your agents are talking to prospective clients. Convert more leads into sales. Easily manage every aspect of your sold projects until completion. Enjoy elaborate reports and a variety of other features. Stop paying a separate monthly payment for your Dialer and for your CRM. We take pride in our seamless system integration and client support team. Predictive Dialer system, a turn-key, in-house paperless solution, with integrated custom built CRM and production management modules.

par Noble Systems

(7 avis)
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
Ringio is a CRM integrated telephony platform for Salesforce & Zoho CRM. Ringio's telephony tools help sales and customer support teams increase productivity and deliver better interactions. Ringio adds telephony features to Salesforce & Zoho for increased productivity.

par CallBlitzer

(3 avis)
CallBlitzer's end-to-end automated voice broadcast and outbound predictive dialer system is designed to boost contact and conversion rates by 150%+. Our 95% accurate answering machine detection, ringless voicemail, and suite of advanced automation capabilities keep your cost per transfer lower than any other solution out there. Our powerful platform also enables live call transferring through our built-in IVR to empower seamless list and campaign management. Powerful voice broadcast and predictive dialer with easy same-day deployment, rates as low as 1ç/min, & 5000 minutes free upon signup!
Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, intelligent call routing and callback scheduling and automation. We offer a secure resilient service backed by our knowledgeable customer support team. Our dialers are configured to meet compliance requirements. Maximise talk time & sales, with a hosted dialer for inbound & outbound campaigns. Select from 3 dialing modes to control pace.

par MarkeTel Systems

(1 avis)
Predictive dialer solution for call centers. Supports simultaneous work on multiple campaigns. Predictive dialer solution for call centers. Supports simultaneous work on multiple campaigns.

par Asterisk Solutions

(1 avis)
Web based solution with features such as inbound / outbound call handling, real time statistics, and recording. Web based solution with features such as inbound / outbound call handling, real time statistics, and recording.
For more than 25 years USAN has been perfecting the customer experience for major US and multi-national brands. USAN applies deep omnichannel expertise to simplify complex contact center problems and implement the best practice driven solutions. Enables call center managers to focus on call center metrics and call center performance.
Features: precollect, client/debtor maintenance, electronic account placement, collection management, trust accounting. Features: precollect, client/debtor maintenance, electronic account placement, collection management, trust accounting.

par Homisco

(0 avis)
Comprehensive call center software providing telephony and web-based communication for sales and service environments. Comprehensive call center software providing telephony and web-based communication for sales and service environments.
A high quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Instant online setup. Try it now free. Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

par Solutions Central

(0 avis)
Hosted predictive dialler with no upfront fees, no license fees and no support fees Hosted predictive dialler with no upfront fees, no license fees and no support fees
VoIPInvite provides call center software for dialer termination providing efficient call call center services over high bandwidth. VoIPInvite provides call center software for dialer termination providing efficient call call center services over high bandwidth.
A system that offers multiple dialing methods, notifications, and single point management of inbound and outbound calls. A system that offers multiple dialing methods, notifications, and single point management of inbound and outbound calls.

par Teckinfo Solutions

(0 avis)
The Dialer works as Predictive Dialer Software, Automatic Dialer, Progressive Dialer, Preview Dialer mode based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time. The InterDialog Dialer is an independent, intelligent system that controls the outbound calls, made by a contact centre, using various

par Nuxiba Technologies

(0 avis)
Centerware Predictive Dialler is a fully hosted service that reaches high efficiency levels with its stochastic algorithm and dynamic calling rules. Each agent position comes with 2000 free minutes talking time to landlines. Centerware is fully blended with Inbound ACD that has skilled based routing, with E-.mail and Twitter. Centerware Prediuctive Dialler fully blended with a stochastic algorithm including free calls

par ConnectLeader

(0 avis)
A predictive intelligence engine that analyzes, prioritizes, and scores prospecting lists ensuring your best leads are contacted first. Adaptilytics self-learns by analyzing more than 5 billion data points and further improves outbound prospecting results by enabling users to customize the prediction algorithm based on a prospects installed technology, intent to buy, contact data and best time to reach. Adaptilytics Predictive Data Intelligence Solutions to provide more connects with better qualified leads for outbound calling
PureCloud est la solution de centre de contact cloud tout-en-un de nouvelle génération qui vous aide à gérer et à comprendre les interactions omnicanales dans un parcours client transparent. Donnez à vos employés un outil unique qui gère toutes les communications voix, chat, e-mail, social et plus encore. Une interface intuitive facilite son utilisation. L'innovation rapide vous garantit de pouvoir dépasser les attentes des clients aujourd'hui et demain. PureCloud est simplement puissant et terriblement simple. PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT administrator. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

par InsideSales.com

(25 avis)
Predictive Playbooks is an AI-powered cadence-based sales application for strategic sales teams. Playbooks guides reps with pre-set or custom cadence strategies, called Plays, through their engagement with customers and enables greater efficiency and effectiveness by delivering AI insights on who to sell to and how and when to engage. We help sales people close MORE and BIGGER deals by incorporating Artificial Intelligence into the way they work

par TCN

(9 avis)
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics.
Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions. Optimize internal and external communication, as well as customer engagements, with features including: intelligent IVR and multi-channel ACD, predictive dialer, call-recording, dynamic scripting, text-to-speech and extensive reporting and analytics. 3CLogic includes Computer Telephony Integration (CTI) and deep integration with ServiceNow, Salesforce and Microsoft Dynamics. Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions.
The #1 Hosted Dialer for small business just became Affordable! ~~~ Unlimited Calling to US48 & Canada, No Contracts, No Commitment and Your Price will Never Increase! Using a Predictive Dialer doesn't have to be expensive anymore. We've cut our prices - $139 Month UNLIMITED CALLING Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

par CloudSpace Technologies

(5 avis)
CallCenterHosting's (CCH) hosted predictive dialer ensures that you are not going to miss a single lead that could be promising to your business. It maximizes the agents' productivity because it doesn't connect the agents with busy signals, voicemails, or invalid numbers. For a customer base that is spread across different countries, it's algorithm takes care of the demography and time zone of every individual customer so that you only connect to the right people, at the right time. CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

par Focus Telecom

(4 avis)
Numérotation prédictive : logiciel professionnel pour passer des appels sortants. Le système compose automatiquement les numéros d'une liste et aide les agents à filtrer les signaux occupés, les messageries vocales, l'absence de réponse et les numéros déconnectés. La numérotation prédictive n'est que l'un des nombreux outils performants de télémarketing disponibles sur la plateforme Focus Contact Center. Numérotation prédictive : logiciel professionnel pour passer des appels sortants. Le système ne compose automatiquement que les numéros disponibles sur la liste.
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

par Genesis Communications

(2 avis)
Please call for a "live demonstration" to view from your computer. Genesis is a Web Hosted (SaaS) Predictive Dialing Call Center Solution Platform, you can select what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface. Hosted call center solutions. predictive, power, preview, inbound and blended modes.
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
BRISAs ClientCallPlus is an automated phone-based solution that allows small businesses to generate more revenue and to free up time for important objectives. Instead of paying your employees to make hundreds of manual, routine phone calls every week for appointment reminders, payment requests and more, ClientCallPlus can accomplish the same tasks more efficiently and at a much lower cost. Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.
Que vous fixiez des rendez-vous, effectuiez des appels de vente ou que vous encaissiez des paiements en souffrance, le logiciel de numérotation de Vocalcom vous offre des gains de productivité allant jusqu'à 300 %. Ce numéroteur est le seul système de numérotation sans pause de ce secteur d'activité, ce qui réduit considérablement le nombre de clients qui raccrochent. La solution de numérotation prédictive Vocalcom comprend des scripts, la synchronisation automatique CRM, l'enregistrement vocal, et bien plus. Plus qu'un numéroteur. Plus qu'une application. Une plateforme intégrée pour contacter, connecter et conclure plus d'offres. Vocalcom est l'un des principaux fournisseurs de services hébergés de numéroteur prédictif sur le cloud. Aucun contrat ou coût d'infrastructure. Payez au fur et à mesure et à échelonnement facile.

par DATEL Software Solutions

(1 avis)
Supervisors can see every agent's phone activity without leaving their desks. This not only increases overall visibility, but also saves supervisors time and energy! The widgets display crisp, color-coded graphs that keep you up-to-date on key metrics so changes can be made quickly. Queue alarms can alert users by email, screen pop and audible alarm - choose one alert option or all three! See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!
Cloud based predictive dialer service that can automate every aspect of contact center operations. LeadsRains Cloud based Predictive Dialer is one of the most inevitable holistic infrastructure assets that are essential for managing contact center business & its representatives more proficiently with least expenditure. Cloud based predictive dialer service that can automate every aspect of contact center operations.

par DialConnection

(0 avis)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.

par Dynamic Interactive

(0 avis)
Dynamic Interactive's Predictive Dialing platform is currently in the beta testing phase and we are offering a generous free trial beta tester period. Our web based dialer offers call in and soft phone options for your agents. Rebust reporting and other features make this a great option. Custom features: since we are in beta we are more receptive to custom feature requests then many other companies. Contact us today for more information. Our web based dialer offers call in and soft phone options for your agents. Rebust reporting and other features.

par Marketing Systems Group

(0 avis)
Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI. Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

par OSDial

(0 avis)
Handles inbound, outbound, and blended calls, including IVR and uses open source licenses to reduce cost. Handles inbound, outbound, and blended calls, including IVR and uses open source licenses to reduce cost.

par Enterprise Communications GmbH

(0 avis)
Call Center Software covers from sales to telecommunications management. A software to increase the productivity and revenue of a call center.