Logiciels de satisfaction client

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117 produits trouvés

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AskNicely for NPS

AskNicely for NPS

par AskNicely

(89 avis)

The Simple Way to Measure and Improve Customer Happiness. AskNicely integrates with your CRM (including Salesforce.com) to automatically collect customer feedback with a simple one-question email survey (based on the Net Promoter Score). Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. En savoir plus sur AskNicely for NPS

Customer Satisfaction Software

Customer Satisfaction Software

par KeySurvey

(38 avis)

Conçue pour les grandes entreprises, Key Survey est une plateforme flexible, évolutive et intégrée permettant de suivre et d'améliorer la satisfaction des clients. Utilisez des enquêtes attrayantes et engageantes, des notifications et des flux de travail automatisés, ainsi que des outils d'analytique puissants pour comprendre exactement où procéder à des améliorations ou promouvoir de bons comportements. Lorsque vous connectez Key Survey à vos autres systèmes informatiques, vous fermez la boucle entre Marketing, Ventes, Opérations et Service client. En savoir plus sur Customer Satisfaction Software

Podium

Podium

par Podium

(46 avis)

Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. En savoir plus sur Podium

Genesys PureCloud

Genesys PureCloud

par Genesys

(36 avis)

PureCloud est la nouvelle solution de centre de contact en cloud tout-en-un qui vous aide à gérer et à comprendre les interactions multicanaux dans un parcours client fluide. Donnez à vos employés un seul outil prenant en charge l'ensemble de la communication (voix, chat, e-mail, réseaux sociaux, etc.). PureCloud est facile à utiliser grâce à son interface intuitive. En étant le premier à innover, vous vous assurez de dépasser les attentes de vos clients, aujourd'hui comme demain. PureCloud est simplement puissant, et puissamment simple. En savoir plus sur Genesys PureCloud

Nextiva Survey

Nextiva Survey

par Nextiva

(101 avis)

Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. En savoir plus sur Nextiva Survey

Qualtrics Customer Experience

Qualtrics Customer Experience

par Qualtrics

(57 avis)

Qualtrics Customer Experience (CX) est la plateforme la plus agile au monde pour l'amélioration de l'expérience client, permettant aux entreprises de surveiller, réagir et d'améliorer chaque moment clé du parcours client, ainsi que d'intégrer l'opinion des clients dans chaque décision. Grâce à des tableaux de bord flexibles basés sur les rôles, une gestion dynamique des cas et une intégration CRM complète, vous disposez du pouvoir d'offrir une expérience client incomparable. Demandez une démo personnalisée ou inscrivez-vous pour un compte gratuit afin de démarrer ! En savoir plus sur Qualtrics Customer Experience

Blue Enterprise Surveys

Blue Enterprise Surveys

par eXplorance

(7 avis)

Garantissez une satisfaction client optimale avec le logiciel de sondage Blue pour entreprises. Grâce à son intégration transparente dans vos principaux systèmes d'information client tels que le CRM, Blue reste automatiquement en contact avec vos clients et vous communique sur le vif des informations exploitables. En savoir plus sur Blue Enterprise Surveys

SightMill - NPS Software

SightMill - NPS Software

par SightMill

(1 avis)

Innovant, le logiciel Net Promoter Score (NPS) vous permet de mesurer, d'analyser et de réagir aux avis de vos clients et employés (eNSP) pour accroître leur engagement. SightMill offre la possibilité d'intégrer des sondages NSP à votre site Internet, d'envoyer des sondages NSP par e-mail ou de les recueillir lors d'événements en direct. S'intègre aux logiciels tiers (Slack, Zapier, CRM) et offre des outils capables de communiquer les avis à votre équipe. En savoir plus sur SightMill - NPS Software

Intouch Insight

Intouch Insight

par Intouch Insight

(1 avis)

Intouch Insight's portfolio of CEM solutions collect and combine feedback data incl. surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates data from 3rd-party systems like Salesforce, Oracle, SAP. Data is mapped to the customer journey and AI-powered features transform the data into meaningful CX insights. Orgs can easily take action on those insights to improve customer experience using patent-pending Action Campaign technology. En savoir plus sur Intouch Insight

CloudCherry

CloudCherry

par CloudCherry Analytics

(6 avis)

CloudCherry is a SaaS-based, Real-Time Customer Feedback Collection and Customer Experience Analytics product to track, measure & improve Customer Experience. With CloudCherry, your business can identify the factors that are bringing Customer Experience down, measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights into consumer behavioral patterns and address any customer complaint or query in real-time, as soon as it occurs. En savoir plus sur CloudCherry

SurveySparrow

SurveySparrow

par SparrowApps

(18 avis)

SurveySparrow vous permet de transformer des enquêtes en conversations. Grâce à une interface conversationnelle, SurveySparrow permet aux utilisateurs de créer et de partager des enquêtes extrêmement engageantes, des enquêtes mobiles principalement, offrant une expérience de type chat. Les enquêtes récurrentes SurveySparrow vous permettent d'envoyer des enquêtes à intervalles réguliers pour évaluer le pouls des clients ou des employés. Avec des options de partage facile, SurveySparrow vous permet de partager vos enquêtes sur le web, sur appareil mobile, médias sociaux et via e-mail, afin de recueillir facilement l'opinion de votre public cible. En savoir plus sur SurveySparrow

GetMoreReviews

GetMoreReviews

par Get More Reviews

(5 avis)

Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! En savoir plus sur GetMoreReviews

NiceJob

NiceJob

par NiceJob

(23 avis)

NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website. Learn more at get.nicejob.co En savoir plus sur NiceJob

Quality Driven Software

Quality Driven Software

par Quality Driven Software

(24 avis)

Après avoir réalisé un service, vous avez envie de récolter les avis de vos clients, n'est-ce pas ? Alors il vous faut Quality Driven Software ! Grâce à notre application, envoyez des e-mails ou des documents d'enquête à vos clients à partir d'un superbe modèle. Une fois les feedbacks reçus, l'application enverra les informations au collaborateur responsable de l'intervention. En accédant aux scores de satisfaction de vos employés, vous pourrez plus facilement déterminer qui mérite une augmentation et qui doit être licencié. Gardez vos meilleurs employés et obtenez plus d'avis en ligne. Ce logiciel fait ça aussi ! En savoir plus sur Quality Driven Software

Lithium Communities

Lithium Communities

par Lithium Technologies

(7 avis)

Lithium Communities est une plateforme communautaire en ligne qui vous permet de transformer votre site en lieu social. Vous pouvez tirer parti d'une expérience communautaire dynamique pour établir des relations plus étroites avec vos clients, ce qui permet d'augmenter les ventes, de réduire les coûts de service et d'accélérer l'innovation. Lithium Communities aide aussi à fidéliser la clientèle en proposant un lieu où les clients peuvent communiquer entre eux et défendre la marque. En savoir plus sur Lithium Communities

QuickTapSurvey - Offline Survey App

QuickTapSurvey - Offline Survey App

par QuickTapSurvey

(57 avis)

QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. En savoir plus sur QuickTapSurvey - Offline Survey App

Helprace

Helprace

par Helprace

(5 avis)

Helprace est la solution la plus simple pour gérer l'interaction entre le client et l'entreprise. Dotée d'un service d'assistance avec une communauté de clients intuitive et d'une application de collecte des opinions, Helprace est prêt à l'emploi. Sans guide ou manuel d'installation fastidieux, ni installation informatique. En savoir plus sur Helprace

elevio

elevio

par elevio

(6 avis)

Elevio rend vos produits plus faciles à apprendre. Amélioration de la rétention, tout en réduisant vos charges d'assistance. Ils réunissent votre offre d'assistance existante pour offrir une expérience tout-en-un à vos clients, en améliorant la formation de vos clients et en fournissant une assistance à la demande à vos clients, à l'endroit et au moment opportuns. Plus de 500 entreprises comme Atlassian, Heap, Adroll et Dell utilisent elevio pour améliorer l'éducation des clients et réduire les charges d'assistance. Profitez de la version d'essai gratuite de 14 jours En savoir plus sur elevio

Broadly Reviews

Broadly Reviews

par Broadly

(30 avis)

Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. En savoir plus sur Broadly Reviews

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

par ManageEngine

(6 avis)

SupportCenter Plus est un logiciel de support web compatible ITIL et conçu pour les entreprises de support informatique. Il est utilisé pour gérer tout type de service client sur une seule et même plateforme. Ses utilisateurs peuvent suivre, gérer et résoudre facilement les tickets d'assistance pour offrir un support rapide à leurs clients et améliorer ainsi leur niveau de satisfaction. En savoir plus sur ManageEngine SupportCenter Plus

FanExam for NPS

FanExam for NPS

par FanExam

(3 avis)

Net Promoter Score - NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam uses NPS to ask your visitors the right question at the right time - when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 - in a systematic manner. En savoir plus sur FanExam for NPS

Reputology

Reputology

par Reputology

(41 avis)

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. En savoir plus sur Reputology

Grade.us

Grade.us

par Grade Us

(117 avis)

La plateforme de marketing et de gestion des avis préférée des marketeurs, des agences de marketing et des spécialistes du SEO, aux couleurs de votre marque. Grade.us vous permet : 1) d'automatiser la récolte d'un plus grand nombre d'avis positifs en ligne sur des sites spécialisé, sur Google ou sur Facebook ; 2) de récupérer les clients mécontents avant qu'ils ne publient un avis négatif ; 3) de surveiller les avis partout sur le web pour toujours savoir ce qui se dit sur votre marque ; 4) de convertir automatiquement les meilleurs avis en contenu parfaitement référençable pour les médias sociaux et le web afin de consolider votre bonne réputation. En savoir plus sur Grade.us

WizVille

WizVille

par WizVille

(0 avis)

A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.

MyFeelBack

MyFeelBack

par MyFeelBack

(2 avis)

MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth!

TopBox

TopBox

par Waypoint Group

(1 avis)

Based on our hands-on consultative work over 20 years, we developed TopBox, the turnkey B2B customer feedback solution for SMBs, to shine the light on customer expectations, gaps, & opportunities, facilitating appropriate action across your company. Out-of-the-box reporting designed for B2B includes account-level feedback, benchmarks, longitudinal trending, & financial linkage for actionable insights that deliver results in 30 days or less. Streamline your program & earn 9X ROI w/TopBox!

ReviewPro

ReviewPro

par Review Rank

(0 avis)

Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs). The companys suite of cloud-based solutions includes Online Reputation Management (ORM), Guest Survey Solution (GSS) and Revenue Optimizer.

Yotpo

Yotpo

par Yotpo

(88 avis)

La solution intégrée de Yotpo permet aux marques d'e-commerce de recueillir des avis clients, des photos et des Q et R à partir d'une plateforme unique pour augmenter le trafic, la preuve sociale et les ventes. Partenaire officiel de Google, Facebook et Shopify Plus et intégrant des plateformes et des outils commerciaux de premier plan tels que Bigcommerce, Magento et Bronto, Yotpo permet aux marques de tirer parti du contenu de leurs clients sur tous les canaux marketing.

Sibyl

Sibyl

par Signet Research

(2 avis)

Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.

Tidio Chat

Tidio Chat

par Tidio

(23 avis)

Tidio is Communicator for businesses that keeps Live Chat, Messenger and Email in one place. Now it takes seconds to communicate with your customers. Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your store. Boost sales and satisfaction by engaging visitors in real-time Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices. Installs in seconds and easy to use. No registration or coding required.

ClickDesk

ClickDesk

par ClickDesk

(15 avis)

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

Confirmit

Confirmit

par Confirmit

(1 avis)

Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership.

Bravo Video

Bravo Video

par Bravo Video

(1 avis)

Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, Bravo makes it easy to achieve your goals. Try Bravo free for 30 days with no limitations and full support!

GetSatisfaction

GetSatisfaction

par GetSatisfaction

(4 avis)

Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd.

Totango

Totango

par Totango

(4 avis)

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

SatisMeter

SatisMeter

par SatisMeter

(1 avis)

SatisMeter is an in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.

MindTouch

MindTouch

par MindTouch

(0 avis)

MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.

Sonar

Sonar

par Sonar

(0 avis)

Increase ROI and customer satisfaction is this mobile chat solution.

Survicate

Survicate

par Survicate

(16 avis)

Survicate is an all-in-one customer feedback platform for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, in-message surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely. Survicate integrates directly with popular Marketing Automation platforms and CRMs.

Natero

Natero

par Natero

(1 avis)

Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.

Hively

Hively

par Hively

(6 avis)

A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

MaritzCX

MaritzCX

par MaritzCX

(0 avis)

The MaritzCX Platform is the big data engine that powers your CX solution and the complete technology foundation that allows you quickly collect data from all of your different feedback channels, turn it into a cohesive source of customer information, and make it available to everyone in your organization. The software includes Survey Builder, Dashboards & Reports, Data Mining, Text Analytics, and Case Management. In addition, we offer industry-leading research services and proven expertise.

Feedbackly

Feedbackly

par Feedbackly

(25 avis)

Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions.

CX Group

CX Group

par CX Group

(17 avis)

CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience.

eHelpDesk

eHelpDesk

par Giva

(16 avis)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Testimonial Monkey

Testimonial Monkey

par Testimonial Monkey

(13 avis)

Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today...

Nicereply

Nicereply

par Nicereply

(12 avis)

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

The Survey System

The Survey System

par Creative Research Systems

(9 avis)

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983.

TalkToTheManager

TalkToTheManager

par TalkToTheManager

(7 avis)

Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it!

Customer Thermometer

Customer Thermometer

par Customer Thermometer

(6 avis)

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send.

CX Social

CX Social

par CX Social

(5 avis)

Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

Talk2us

Talk2us

par Elevate Research

(5 avis)

Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business.

Zonka Feedback

Zonka Feedback

par Zonka Feedback

(4 avis)

Zonka est une plateforme de gestion complète des commentaires et d'enquête. Capturez les retours de plusieurs canaux sur site et hors ligne (Tablettes et Smartphones) et sur le web (e-mail, SMS, code QR, dans l'application). Concevez des sondages intuitifs et des formulaires à partir de zéro en un rien de temps par simple glisser-déposer ou choisissez parmi la riche galerie de modèles. Personnaliser les enquêtes, recevoir des alertes instantanées, afficher des rapports détaillés en temps réel et résoudre les problèmes.

Field Solution Group

Field Solution Group

par Field Solution Group

(4 avis)

Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation.

Zoho Discussions

Zoho Discussions

par Zoho

(3 avis)

Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions.

AnswerDash

AnswerDash

par AnswerDash

(3 avis)

AnswerDash uses Object Search technology to deliver relevant Q&A content, personalized to the customer's context and need. The AnswerDash tab is embedded within your site or app for a seamless user experience. AnswerDash has helped businesses reduce customer support tickets by 30-50%, increase help content usage by up to 18x, and boost conversion rates by 10-30%. AnswerDash also provides analytics tools that highlight common customer questions and identify content gaps on your site.

Satsum

Satsum

par Satsum

(1 avis)

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Net Promoter System

Net Promoter System

par Promoter.io

(1 avis)

Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.

CustomerGauge

CustomerGauge

par CustomerGauge

(1 avis)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

eTouchPoint

eTouchPoint

par eTouchPoint

(0 avis)

Customer feedback and coaching application for service-oriented businesses.

Customerville

Customerville

par Customerville

(0 avis)

Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.

Verified Credible

Verified Credible

par Verified Credible

(0 avis)

Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Heeduser

Heeduser

par Heeduser

(0 avis)

Customer engagement platform that facilitates communication between company and its clients through online customer community.

FoxMetrics

FoxMetrics

par FoxMetrics

(0 avis)

FoxMetrics, a marketing analytics and personalization software company, puts powerful conversion tools right at your fingertips. With the ability to collect detailed user data and profiles, segment the data, and trigger personalized messages across a number of channels (via built-in widgets), FoxMetrics doesnt just give you numbers and charts -- it lets you harness your analytics to impact your bottom line.

ReputationStacker

ReputationStacker

par ReputationStacker

(0 avis)

A turn key solution for businesses to automate the management of their online reviews and reputation.

loyalnow

loyalnow

par loyalnow

(0 avis)

A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction

Preferred Patron Loyalty

Preferred Patron Loyalty

par Preferred Market Solutions

(64 avis)

Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Praiseworthy

Praiseworthy

par Praiseworthy

(28 avis)

Increase Employee Motivation and Performance Across your Front-Line Team. Employees not only get to see their reviews from customers (over 95% which is positive) but they also get to see the positive reviews of their peers, and cheer eachother on for their stellar customer service.

Delighted

Delighted

par Delighted

(6 avis)

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn.

Retently NPS

Retently NPS

par Retently

(6 avis)

Retently helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn and turn detractors into promoters. Retently will send your customers a single question satisfaction survey. Theyll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey responses.

RepuGen

RepuGen

par RepuGen

(4 avis)

RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more.

TouchPoint Survey Software

TouchPoint Survey Software

par Opinionmeter

(2 avis)

Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices.

5StarRocket

5StarRocket

par 5StarRocket

(2 avis)

Helps small businesses learn from their customers' experiences to win their loyalty, fix weaknesses and get more referrals.

Spridz.com

Spridz.com

par Spridz

(1 avis)

Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

Lightning Feedback

Lightning Feedback

par Lightning Feedback

(1 avis)

Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. You get instant ratings & feedback enabling you to provide the best customer experience and ensure massive repeat business. Instant feedback means your customers will quickly be able to report any issues, your staff will be motivated and rewarded and your company will receive a steady stream of positive testimonials you can use in your marketing. Free 30 Day Trial.

Enterprise Feedback Management

Enterprise Feedback Management

par Allegiance Software

(0 avis)

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Charter Continuum

Charter Continuum

par Charter UK

(0 avis)

Captures and processes feedback in line with strategic reporting requirements.

SureCritic Reviews

SureCritic Reviews

par SureCritic

(0 avis)

SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

Beyond Feedback

Beyond Feedback

par Beyond Feedback

(0 avis)

Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

ExperienScreen

ExperienScreen

par myValueFeedback

(0 avis)

An on-site customer feedback system helping you get data for positive change & better outcomes.

Ezisay

Ezisay

par Ezisay

(0 avis)

Ezisay is an Australian base technology business using unique and innovative technology across all platforms to capture customer sentiment instantly at the point of experience. Using customer friendly engagement tools and taking only seconds to complete, Ezisay allows you to track, compare and share results in real time.

InsightSofa

InsightSofa

par ROUCEK Group

(0 avis)

Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

Capillary CSAT Manager

Capillary CSAT Manager

par Capillary Technologies

(0 avis)

Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.

Ask Inline

Ask Inline

par Ask inline

(0 avis)

Solution that helps teams create and automate great customer feedback campaigns.

Simple Net Promoter Score Surveys

Simple Net Promoter Score Surveys

par Devoted

(0 avis)

A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.

Observatory

Observatory

par SlatePeak

(0 avis)

A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.

Canny

Canny

par Canny

(0 avis)

Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions.

Opinionated

Opinionated

par Opinionated

(0 avis)

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

123FormBuilder

123FormBuilder

par 123FormBuilder

(69 avis)

123FormBuilder (former 123ContactForm) automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data.

Starred

Starred

par Starred

(14 avis)

Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and boost loyalty. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good.

Swell CX

Swell CX

par Swell CX

(8 avis)

Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with.

ReviewSpreader

ReviewSpreader

par ReviewSpreader

(7 avis)

ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard.

zenloop

zenloop

par zenloop

(7 avis)

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System (NPS) framework. - collect actionable feedback at high response rates up to 25-30% - excite and engage your organization with feedback livestreams - identify immediate insights and trends with Smart Labels (text analytics) - delight promoters and critics with personalized replies to reduce churn - empower improvements - route feedback alerts to colleagues

Wix Answers

Wix Answers

par Wix Answers

(7 avis)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships

Rivews

Rivews

par Rivews

(4 avis)

Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care.

xSellco Feedback

xSellco Feedback

par Xsellco

(3 avis)

De meilleurs retours, de meilleures ventes ! Ciblez les commentaires positifs en demandant des avis de clients satisfaits. xSellco vous permet d'augmenter votre note de vendeur en demandant des commentaires sur les bons produits, auprès des bons clients, au bon moment. Adaptez les demandes de retours pour cibler les commandes par unité de gestion des stocks, type de produit, livraison à temps, destination, etc., afin que vous puissiez obtenir des avis plus positifs, augmenter les ventes et développer votre activité !

cliizii

cliizii

par cliizii

(3 avis)

On-Demand Consumer Forum, but DIFFERENT! Poor participant experience burns panels. So we threw out the rule-book, re-imagining insights chat for today's social consumer. Built by research pros with the essentials, but powered by smartphone speed & entertainment values. Recruit digital contacts. Zapier integration. 3 chat formats. Customize emails, logos&colors. Animated mood-avatars, multi-media, Whiteboard, Pinboard. Export transcripts. Join the revolution - make research FUN for everyone.

RevFee.com

RevFee.com

par RevFee

(3 avis)

An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary.

Promoter Ninja for NPS

Promoter Ninja for NPS

par Hoshinplan Strategy

(3 avis)

Promoter Ninja est l'outil de sondage par e-mail NPS le moins cher et le plus simple pour surveiller la satisfaction client. Téléchargez votre liste de contacts client, personnalisez votre sondage NPS et envoyez-le en quelques clics. Net Promoter Score est "la solution dont vous avez besoin pour progresser", selon Harvard Business Review. Utilisez Promoter Ninja pour envoyer des enquêtes NPS multilingues, sans supervision informatique et avec votre propre image de marque. Les 500 premiers sondages sont gratuits ! Obtenez les commentaires les plus précieux de vos clients, à partir de 10 USD/mois.

Feedier

Feedier

par Alkaweb

(2 avis)

Understanding your customers starts now, meet Feedier! Brand unique & enjoyable surveys and get real feedback. Value, engage, respect & reward them!

Incogneato

Incogneato

par Corpell

(1 avis)

Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup.

Heedbook

Heedbook

par Heedbook

(1 avis)

Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company.

Customer Happiness Score

Customer Happiness Score

par Customer Happiness Score

(1 avis)

The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing.

Guest Communication Tool

Guest Communication Tool

par GUESTJOY

(1 avis)

GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel

mycustomerfeedback.com

mycustomerfeedback.com

par mycustomerfeedback.com

(0 avis)

mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage.

salesEQUITY

salesEQUITY

par salesEQUITY

(0 avis)

salesEQUITY is a client engagement platform designed to collect, analyze, manage and distribute quantitative customer-insight data. By measuring client engagement, our proprietary modeling technology determines trends and establishes benchmarks, both internal and external, to help drive VoC and client feedback initiatives. Using this data helps you establish sales equity; which like brand equity, separates businesses from their competition.

Collect Feedback

Collect Feedback

par Collect

(0 avis)

Ask customers for feedback to measure customer satisfaction after they make a purchase. Automatically send a stand-alone feedback email or add Feedback to your Collect Loyalty customer emails or Collect Punch emails. Smartly Integrated with POS, eCommerce. Try Collect Feedback for free.

Instant eXperience

Instant eXperience

par MediaTech Groupe

(0 avis)

Feedback Management software to maximize customer & workforce satisfaction and engagement.

faq dog

faq dog

par faq dog

(0 avis)

A new way for businesses to collect quick and real time feedback from customers on Website and Apps.

Go Review

Go Review

par Social Places

(0 avis)

Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

trustr

trustr

par Intelligent Interactions

(0 avis)

trustr is designed to help great companies stand out. We have a host of features designed around requesting and displaying customer feedback & product reviews, Stars in your listing on search engines (seller ratings), Satisfaction & Delivery time Trust-marks, Visual merchandising Review, photo, video & Q&A widgets Our aim is to help you build trust into your brand, by verified, honest and genuine feedback. We can also help generate user generated content to help your SEO.

Live Assist for Microsoft CRM

Live Assist for Microsoft CRM

par CafeX

(0 avis)

Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience.

Wizper

Wizper

par Wizper System

(0 avis)

360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service.

SOMTAB

SOMTAB

par SOM

(0 avis)

SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module.

Explore

Explore

par OpenText CEM

(0 avis)

customer feedback.

FeedbackRIG

FeedbackRIG

par LogicInflux

(0 avis)

One-stop solution to gather actionable feedback from your customers or employees.

Qudini

Qudini

par Qudini

(0 avis)

Creating an unforgettable customer experience