Logiciels d'enregistrement des appels

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106 produits trouvés

Note du produit

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Fonctionnalités

Callcap

Callcap

par Callcap

(5 avis)

Callcap is a nationwide call tracking and monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, communicate effectively with existing clientele and measure new marketing ventures immediately with the use of call tracking phone numbers, recorded call evaluation services and other useful tools. En savoir plus sur Callcap

Aspect Quality Management

Aspect Quality Management

par Aspect Software

(9 avis)

As part of Aspect's workforce optimization suite, Aspect Quality Monitoring offers call recording capabilities which monitor agent audio and screen interactions in real time, and which calibrate agent quality scores to ensure consistency and fairness. Automate the quality process with advanced analytics to sample 100% of calls and perform ad hoc searches on interactions using keywords and phrases. En savoir plus sur Aspect Quality Management

Jog.ai

Jog.ai

par Jog.ai

(11 avis)

Jog.ai automatically records and transcribes calls so nothing is ever forgotten or lost. Want perfect memory for your calls? You'll have it since Jog audio is synced with the transcript text and stored until you choose to delete it. Advanced features allow users to quickly get back to key moments of a call long after it takes place. En savoir plus sur Jog.ai

Automatic Call Recording

Automatic Call Recording

par RingCentral

(395 avis)

The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users. Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users. En savoir plus sur Automatic Call Recording

CallRail

CallRail

par CallRail

(64 avis)

Grâce aux fonctionnalités de suivi et d'enregistrement des appels de CallRail, il est facile de déterminer les leads, d'encadrer le personnel et d'améliorer le service client, ce qui se traduit par un plus grand nombre de conversions et un meilleur taux de fidélisation des clients. Prenez des notes pendant les appels pour vous assurer que les informations importantes sont comprises pour la communication à l'équipe. Évaluez les appels à l'aide de balises pour catégoriser les leads et extraire les rapports de taux de conversion. Écoutez les enregistrements à partir du tableau de bord pour améliorer vos tactiques, mener les bonnes conversations et conclure plus d'affaires, plus efficacement. En savoir plus sur CallRail

Five9 Call Center Software

Five9 Call Center Software

par Five9

(244 avis)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. En savoir plus sur Five9 Call Center Software

Oreka TR

Oreka TR

par OrecX

(12 avis)

L'application Oreka TR enregistre l'intégralité des appels et coûte deux fois moins cher que ses concurrents. Avec un temps d'installation de 30 minutes chrono, elle est idéale pour les entreprises de toutes tailles (de 1 à plusieurs milliers de travailleurs). Enregistrez tous les appels de vos employés et stockez-les pour les réécouter ultérieurement. Vous pourrez ainsi surveiller le service, résoudre les conflits, respecter la conformité ou encore vérifier les commandes. Ce produit open source s'adapte parfaitement à tout type d'application ou de commutateur tiers. D'importants clients comme IKEA, Allstate, Budget, GoDaddy, NTT ou Teleperformance utilisent déjà Oreka TR. En savoir plus sur Oreka TR

PhoneWagon

PhoneWagon

par PhoneWagon

(16 avis)

PhoneWagon est le logiciel de suivi d'appels le plus utilisé. Beau, simple et facile à utiliser. Tous ces plans incluent une UTILISATION ILLIMITÉE. Arrêtez de payer des tarifs chers à la minute et passez à un taux faible et prévisible. Version d'essai de 14 jours (pas de carte de crédit). Créez une campagne en moins de 30 secondes avec des numéros de téléphone locaux ou gratuits. Découvrez les campagnes de marketing en ligne et hors-ligne qui fonctionnent, désactivez ce qui ne fonctionne pas et enregistrez les appels téléphoniques pour former votre personnel et augmenter les conversions. En savoir plus sur PhoneWagon

UJET

UJET

par UJET

(4 avis)

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. En savoir plus sur UJET

Kixie PowerCall

Kixie PowerCall

par Kixie Web

(25 avis)

Service téléphonique d'entreprise. Intégration CRM intelligente. Puissant automate d'appel de vente. Amenez votre processus de vente au niveau supérieur grâce à la numérotation PowerCall en un seul clic, à l'enregistrement automatique des appels, aux enregistrements à vie des appels, au coaching en temps réel et aux métriques de vente avancées. Profitez des fonctionnalités de l'automate d'appel de vente comme la présence locale, la numérotation automatique PowerList et l'abandon de la messagerie vocale pour gagner cinq fois plus de clients. Commencez en 3 minutes avec la version d'essai gratuite (aucune carte de crédit requise). En savoir plus sur Kixie PowerCall

VSLogger Call Recorder

VSLogger Call Recorder

par Versadial Solutions

(10 avis)

VSLogger Unlimited Recording Server has the ability to record TDM, Digital, VoIP, Analog Phones & Radio, and PC screens. Search, playback, live monitoring, auto archiving, granular user permissions, and quality control are standard features. Licensing is based on number of channels being recorded with unlimited user access to recordings. Our solution is provided as a Kit or a Complete System. Recording can be done on either trunk side or extension side. En savoir plus sur VSLogger Call Recorder

Marketing 360

Marketing 360

par Madwire

(669 avis)

The mission of Marketing 360 is to provide SMB's with the #1 marketing platform in the world by offering world-class digital marketing software & highly skilled professional marketing services through a single, powerful, affordable platform. En savoir plus sur Marketing 360

Bria

Bria

par CounterPath

(13 avis)

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. En savoir plus sur Bria

PhoneBurner

PhoneBurner

par PhoneBurner

(63 avis)

Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects in efficient new ways, or integrate with Salesforce or your own CRM. Create custom dialer buttons to streamline workflow, instantly leave voicemails and send emails. Track email opens and attachment views. Call recording. Local ID. Call tracking and more. Cloud based platform. En savoir plus sur PhoneBurner

FluentStream

FluentStream

par FluentStream Technologies

(22 avis)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. En savoir plus sur FluentStream

NICE inContact Telephony Software

NICE inContact Telephony Software

par NICE inContact

(70 avis)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. En savoir plus sur NICE inContact Telephony Software

Ytel Platform

Ytel Platform

par Ytel

(12 avis)

Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. En savoir plus sur Ytel Platform

Cloud Contact Pro

Cloud Contact Pro

par West Unified Communications

(0 avis)

Cloud Contact Pro is a revolutionary contact center platform designed to boost productivity, increase connection rates and build customer relationships. You have ability to design diverse call flows for customer acquisition, service, retention and collections, and combine that with insightful reporting and forecasting capabilities so you can deliver great service at a lower cost point. It even offers fully PCI compliant call recording and workforce management solutions. En savoir plus sur Cloud Contact Pro

CASH+ Call Recording Software

CASH+ Call Recording Software

par Hansen Software

(9 avis)

CASH+ Call Recording for business phone systems, records all incoming and outgoing calls on PRI, Analog or SIP lines at your office. Compatible almost every business phone system. Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more. Listen to, crop, save or email the recordings as needed. CASH+ is installed on premise and includes unlimited Web clients. It is also very easy to use. En savoir plus sur CASH+ Call Recording Software

CrazyCall

CrazyCall

par CrazyCall

(24 avis)

Téléphonie cloud pour les professionnels de call centers et de la vente accessible directement depuis votre navigateur, sans installation ni facturation complexe. Tout ce que vous devez faire est de choisir un numéro et commencer à appeler des prospects ! Elle vous permet d'organiser et de gérer les ventes, de contrôler la qualité de vos appels, de réduire les coûts, d'intégrer et d'automatiser les campagnes de télévente. CrazyCall est également une plateforme d'aide à la vente facile à utiliser qui augmente le retour sur investissement des appels à froid et facilite les conversions sur les sites web. En savoir plus sur CrazyCall

FCS Voice

FCS Voice

par FCS Computer Systems

(0 avis)

FCS Voice est une passerelle SIP et analogique pour la messagerie vocale et numérique. Il est composé de deux sous-systèmes, un système vocal et un système fax, qui peuvent être implémenté à la carte ou comme solution globale partageant la même base de données avec une seule fonction de connexion. FCS Voice fonctionne de manière transparente avec tous les principaux systèmes PMS et PABX, garantissant que les messages vocaux et la messagerie faxe des clients sont traités de manière sécurisée et efficace lors de l'enregistrement et du départ des clients. En savoir plus sur FCS Voice

CARIN

CARIN

par TC&C

(0 avis)

CARIN, the award winning call recording system, is a premiere MiFID 2 compatible solution supporting Cisco, Microsoft, Avaya, BroadSoft, IP Trade and any SIP compliant telephony systems. CARIN365 has been the first Recording as a Service and Software as a Service solution to record, share, stream and manage unified voice and video calls, mobile phones, trading turrets as well as Telepresence sessions and user screens in a single product.

Calibre

Calibre

par HigherGround

(3 avis)

Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, random and on-demand recording. The Mentor QA Suite provides the tools necessary to monitor, evaluate and improve agent performance. The Telecom BI Suite provides access to valuable information about your organization by analyzing quantitative business/customer data.

INVOX

INVOX

par INVOX

(0 avis)

INVOX Call Tracking assigned a unique tracking numbers to each individual advertising channel allowing you to measure which advertising channels or source are driving phone calls. INVOX Call Tracking measures the quantity and quality of calls for each advertising channel and provides insight into which marketing channels are generating the most phone calls. Using this data, you can adjusts the marketing budget to intelligently invest in highest-performing campaigns.

PhoneCall

PhoneCall

par PhoneCall

(6 avis)

Avec la numérotation prédictive, les périodes d'inactivité sont réduites et l'agent est connecté automatiquement au client suivant, quelques secondes après la fin de l'appel précédent. Les répondeurs automatiques et les lignes inactives sont écartés. Les agents peuvent afficher un historique complet des interactions précédentes et des notes avant l'appel. Le temps de préparation est configurable et les numéros à appeler peuvent être choisis.

MediaSTAR

MediaSTAR

par Spok

(0 avis)

Call logging and quality management system with agent evaluation, log searching, call files commenting, and call scoring capabilities.

Talkdesk

Talkdesk

par Talkdesk

(49 avis)

Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers.

Voice of the Customer

Voice of the Customer

par Sestek

(0 avis)

Capture customer feedback via call recording.

Dubber

Dubber

par Dubber

(0 avis)

Dubber is the worlds most scalable call recording and communication capture service that enables users to record, save, replay and interact with their calls like never before. Dubbers call recording from a native cloud platform has revolutionised telephony technology. Its unlimited scalability, no upfront costs and true SaaS offering enables service providers and customers to use and benefit from call recording software like never before.

CALLN

CALLN

par Telstra

(10 avis)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

CTI Group

CTI Group

par CTI Group

(0 avis)

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies that deliver strategic value for our customers and partners around the world through: Revenue Management & Protection Mobile Value Added Services Network Security, Control & Routing Automation Revenue Generation Service Quality Improvement with OPEX Reduction

ContactWorld

ContactWorld

par NewVoiceMedia

(54 avis)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone, through email, and via social channels. NewVoiceMedia offers ContactWorld, a global cloud communications platform with guaranteed 99.999 percent platform availability.

Cloud Call Center

Cloud Call Center

par 3CLogic

(44 avis)

3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives.

CloudCall

CloudCall

par CloudCall

(7 avis)

CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors.

Storacall

Storacall

par Storacall

(4 avis)

Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.

Convirza

Convirza

par Convirza

(4 avis)

Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue.

Click2Coach

Click2Coach

par Envision Telephony

(2 avis)

Envision Click2Coach and Click2Coach Cloud Envision provides award winning solutions that optimize customer experience by turning data from customer interactions into action, making an impact on your business that leads to exceptional customer experiences. Data from all contact center channels can be collected to quickly identify patterns and trends. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce.

Call Saver Pro

Call Saver Pro

par DynaMetric

(2 avis)

Call Saver Pro enables you to save, sort, and retrieve recordings of your phone calls on your computer.

Nectar Desk

Nectar Desk

par Nectar Desk

(2 avis)

Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team

SpeechLog Recording System

SpeechLog Recording System

par Globitel

(2 avis)

Provides comprehensive call recording that adapts easily to the unique operational requirements of any enterprise. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your enterprise grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enable data center consolidation.

Calabrio Call Recording

Calabrio Call Recording

par Calabrio

(2 avis)

Calabrio provides a range of options for monitoring and recording calls to nurture the customer experience, control quality and protect the interest of the business: Call Recording, Live Voice and Screen Monitoring, Quality Management, and Speech Analytics. Regardless of the application, Calabrio offers: A modern Web-based interface, role-based access, and flexible and reliable architecture options. Our Call Recording solution is part of the Calabrio ONE software suite.

Callback Tracker

Callback Tracker

par Callback Tracker

(2 avis)

Callback Tracker is a smart click to call communication tool that converts your site visitors into leads. Our customizable widget hovers neatly over your site and provides visitors with a click to call request form. Online Dashboard provides - call recordings, logs, source tracking, light CRM, Google Analytics Integration. With Callback Tracker, you are offering your visitors flexible and accessible support, while transforming them into happy customers.

Call Corder

Call Corder

par Pingram Software

(1 avis)

Records telephone conversations directly to your hard disk with a single push of button.

SonicView

SonicView

par TriVium Systems

(1 avis)

The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.

Cytracom

Cytracom

par Cytracom

(1 avis)

Cytracom makes VoIP simple-simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. To learn more visit cytracom.com

VoiceLog

VoiceLog

par BSG

(0 avis)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Virtual Observer

Virtual Observer

par Coordinated Systems

(0 avis)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions.

MiaRec

MiaRec

par Duxoft

(0 avis)

MiaRec is an enterprise-level solution for call recording and quality monitoring in contact centers and businesses of any size and type, from SMB to large multi-site enterprises. MiaRec top features include intuitive web-based interface, easy installation within minutes, rich functionality, Live Monitoring and many others. Advanced security, PCI compliance support and tight integration with contact center systems and telephony equipment like those from Cisco, Avaya, Broadsoft, Asterisk etc.

CallREC

CallREC

par ZOOM International

(0 avis)

Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording.

Logger

Logger

par Voicetronix

(0 avis)

VTlogger is an open source, web driven software application that when combined with telephony boards, can turn computers into reliable and easy to use call recording solutions suitable for any size organization or industry. Whether you're handling hundreds of calls a day or thousands of calls an hour, rest assured that VTlogger is the only choice if you are in the market for a practical, cost effective call recorder backed by excellent vendor support.

AVANSER

AVANSER

par AVANSER

(0 avis)

Want to know if your marketing is actually driving inbound sales calls? How many sales calls do you miss? How does your team handle new inbound leads? AVANSER Call Tracking and Analytics platform delivers powerful call-data on virtually every aspect of a sales call, including which channel, campaign (or even keyword), how that call was handled by your sales team and the ROI. Book a demo to see how it works on 1300 795 357.

Majuda Voice

Majuda Voice

par Majuda

(0 avis)

Telephone call recording, screen capture, quality management and reporting tools for any line type or PBX (digital, analog or VoIP)

Verba Recording System

Verba Recording System

par Verba Technologies

(0 avis)

Verba is a leader in professional call recording and quality assurance solutions for unified communications, and the only player with a complete portfolio for voice, video and telepresence recording. The Verba Recording System supports Cisco, Avaya, Microsoft Lync and standard SIP-based unified communications solutions.

Pamela

Pamela

par PamConsult

(0 avis)

Free, reliable and easy to use Skype audio and video recording software. Features: - Free Skype Call and Video Recording - Skype Chat Recording - Skype Call Scheduler - Record calls automatically - Mono/Stereo recording option - Skype Conference Call manager - Create cool mood messages - Answering Machine - Play sounds during calls - Auto Chat Reply - Birthday Reminders - Email Forwarding - Contact Personalization and more cool features!

Crystal Gears

Crystal Gears

par CrystalRS

(0 avis)

Portable VoIP call recording solution,compatible with most popular telephony communication platforms, capable of recording any type of telephone set - Analog, Digital, VoIP.

Replay Call Recording

Replay Call Recording

par Trisys

(0 avis)

Trisys provides easy-to-use, cost effective business intelligence tools for both on premise & hosted telephone systems, compatible with virtually any telephone configuration. We offer solutions ideal for any industry that is flexible to evolve with your business needs. Replay is an innovative call recording system that produces valuable reports from your companys telephone activity. From SMB to enterprise levels, our capabilities help your company run resourcefully & increase revenue!

Waybeo

Waybeo

par Waybeo

(0 avis)

Waybeo helps business to accelerate Inbound Phone Leads with Call Marketing tools. With Waybeo, Marketers can able to track, measure & improve calls from Multiple channels. Calls from Offline and Online campaigns can be tracked and aligned to reduce marketing budget by average 19%. Connecting Inbound Leads to right Sales personnel instantly and qualify more leads by responding at the right time.

Cloud Call Recording

Cloud Call Recording

par TeleWare Plc

(0 avis)

Cloud based call recording for fixed line, mobile (including SMS) and Skype for Business.

Ameyo Engage

Ameyo Engage

par Ameyo Engage

(0 avis)

Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees.

Recordator

Recordator

par Recordator

(0 avis)

Recordator.com is a quick and easy solution for anybody looking to record their calls with great recording quality. It works on any mobile phone and carrier, since the calls are routed through our service. For that reason, the recording quality is as good as your call. No hardware to buy, no apps to install - record right from our website. We have transparent pricing - pay only for what you use. There is no setup fee or recurring fee. Give it a spin with 10 free recording minutes.

Cognia

Cognia

par Cognia

(0 avis)

Cognia Cloud : unified global platform for call recording, storing and analysing all your voice, video and text communications. Unlock the value of big data

Trust+

Trust+

par ServeMeBest

(0 avis)

Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.

Phonexa

Phonexa

par Phonexa

(0 avis)

Phonexa is a Software as a Service (SaaS) solutions provider comprised of a Call Logic platform with advanced features such as call analytics and reporting, an advanced, multi-level IVR, a state-of-the-art voice recognition feature, among many other cutting-edge features. Phonexa also consists of additional platforms, including a dedicated Lead Management System and a completely automated accounting software.

TrackMyLeads

TrackMyLeads

par TrackMyLeads

(0 avis)

Track calls from TV, radio, direct mail, online ads and other sources. Know how many calls you get from each marketing source, when you need to follow up on new leads, and how many clients you get from each campaign. Track conversion rates by ad campaign, call centre staff. Listen to call recordings for training and quality assurance. Schedule appointments and set follow up reminders so you never miss another lead. Collaborate on client calls and spend more money on ads that bring you business.

Humach

Humach

par Humach

(0 avis)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Exelysis Contact Center

Exelysis Contact Center

par Exelysis

(5 avis)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

RECITE

RECITE

par Numonix

(3 avis)

Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; speech insights; dashboards; widgets; reports; PCI 3.0., MiFIID 2, BASEL II compliance; web-based live monitoring; APIs for provisioning, media control and search and playback and much more. Leading to realization of higher profits, better customer retention, improved performance and protection!

Ricochet

Ricochet

par Speed To Contact

(2 avis)

Speed To Contact is an enterprise sales automation company and the makers of RICOCHET (The fastest internet lead dialer commercially available). RICOCHET is clean, efficient, and great for both inbound & outbound call centers looking to automate their workflow. The company specializes in developing custom dialing solutions as well as CRM integrations (Minimum of 5 Users). Sign up for a free demo in seconds and blast your conversion & retention rates into the sky.

CallView 360

CallView 360

par Dial 800

(1 avis)

1) Reports: Everything you need to know about your incoming and outgoing calls. 2) Recordings: Listen, download, or email any call. 3) Demographics: Get to know your callers with extensive demographic information of the households calling you.

Monet Live WFO

Monet Live WFO

par Monet Software

(1 avis)

Monet Software is a global provider of workforce optimization software solutions for contact centers and help desks. Monet's cloud-based solution, Monet WFO, is an affordable and easy-to-use call center optimization software solution, which includes workforce management, call recording, quality assurance and performance management. Contact centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

CallConfine

CallConfine

par Nexsus Techno Solutions

(1 avis)

Call recording solution with features such as compliance, performance management, and customer satisfaction.

Callcruncher Access Anywhere

Callcruncher Access Anywhere

par Callcruncher

(0 avis)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

SVRX

SVRX

par Edigin

(0 avis)

Entire user, manager, and administrator toolbox in a single intuitive interface that is browser based.

VoIP Recording software

VoIP Recording software

par Applied Business Technologies

(0 avis)

The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface.

OnviCord

OnviCord

par OnviSource

(0 avis)

OnviSource's Workforce Optimization (WFO) is a suite of solutions based on the concept of "Capture All, Analyze All, Automate All, Improve All". Our multimedia capture, recording and monitoring generates a goldmine of valuable information and knowledge, analyzed by our multi- and cross-channel analytics in order to produce actionable knowledge that can automatically or manually act to improve customer interactions, agent's performance, compliance management, and back office transactions,

Engage Record

Engage Record

par TelStrat

(0 avis)

Enables the user to capture telephone conversations for virtually any purpose, whether looking to ensure top quality customer service, mine customer calls for invaluable intelligence, avoid frivolous lawsuits, provide audio copy with written dictation, or avoid conduct issues, there is virtually no end to the returns businesses can reap from a call recording investment.

Revcord Call Recording

Revcord Call Recording

par Revcord

(0 avis)

Full featured call logging recorder system for public safety and compliance call centers.

iEasyRecorder for Mac

iEasyRecorder for Mac

par 321Soft Studio

(0 avis)

Record audio mixing like Skype or iChat calls and audio from microphone, CD player, and line-in devices. iEasyRecorder a powerful yet easy-to-use audio recording program which allows you to effortlessly record sounds and music from any sources including from operating system, any running applications, websites, microphone or an external device. It also can record from more than one program at the same time.

Eleven

Eleven

par eleven

(0 avis)

Eleven is a useful and intuitive piece of software created to offer you the ability of capturing the audio calls you make on Skype, saving them to your computer while also transcribing the messages to editable text. The application displays a fairly simple and attractive appearance, its looks making it accessible even for the least experienced individuals, as there is very little for you to do, other than make your call on Skype.

Call recording for BroadSoft

Call recording for BroadSoft

par Live-PA

(0 avis)

Server-based encryption and storage of calls received over BroadSoft BroadWorks. SaaS and on-premise deployment options.

Hoiio Call Tracking

Hoiio Call Tracking

par hoiio

(0 avis)

Hoiio Call tracking lets you get virtual numbers from 60+ countries which you can use as your phone number for your marketing campaigns. This lets you track your phone leads to the relevant marketing campaign. If you're using Google AdWords or Bing Ads you can also go deeper and find out the keywords that lead to the phone call. Finally you can record all these calls for quality and review.

Spoken

Spoken

par Spoken Communications

(0 avis)

Cloud call recording solution with features such as 100% end-to-end capture, screen capture, unique, on-the-fly encryption, PCI compliance and per-minute pricing.

CallTelligence

CallTelligence

par Telmetrics

(0 avis)

Call tracking & analytics dashboard delivers the inbound phone lead attribution insights to prove campaign ROI.

Telexio

Telexio

par Telexio

(0 avis)

Get local and toll-free numbers in seconds. Route and direct your calls with our call flow builder. Set greetings, smart routing, call recording, menus and forward by schedule. Know where your calls are coming from every time. Use Telexio to track your online and offline campaigns. Know your results in real time. Telexio lets you view instant reports by flows, numbers and calls as soon as they come in.

OfficeSuite Call Recording

OfficeSuite Call Recording

par Broadview Networks

(0 avis)

OfficeSuite Call Recording enables businesses to record inbound and outbound calls of their choice with our userfriendly, cloudbased call recording solution.

Automatic Call Recording

Automatic Call Recording

par RingCentral UK

(44 avis)

Business Call Recording Software From 7.99/month. Easy call recording on your mobile app, desktop app or desk phone. Choose to record automatically or manually. Easily enable recording of your inbound and outbound calls. With just a few clicks, admins can enable this feature for one or multiple users. Save as many as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users.

Atmos

Atmos

par CallCabinet

(12 avis)

CallCabinet fournit des solutions uniques d'enregistrement des appels et de gestion de la qualité, via des solutions de gestion ou mobiles, cloud, sur site, hybride, Skype, pour répondre aux besoins de n'importe quel opérateur de téléphonie, ITSP ou client. Que vous souhaitiez posséder votre système ou payer à mesure que votre entreprise évolue, CallCabinet dispose des produits et solutions de gestion dont vous avez besoin !

Car Wars

Car Wars

par Call Box

(6 avis)

Call tracking and analytics solution that helps sales and service teams identify missed opportunities and improve phone skills.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

par inConcert

(2 avis)

inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes.

XtR Desktop

XtR Desktop

par Intelligent Recording

(1 avis)

The Xtension Recorder digital phone recorder is first to make quality monitoring and agent training a commodity product. It is plug and play technology that utilizes your existing technology infrastructure. It can be configured with distributed hardware and centralized storage or a centralized back office solution. GSM compression stores 168 hours of recorded calls on 1 Gb.

PrettyMay Call Recorder

PrettyMay Call Recorder

par PrettyMay

(1 avis)

Skype call recording software that saves calls in MP3 format.

Callnote

Callnote

par Kanda Software

(1 avis)

Callnote Premium is a Free application that allows to record Skype, Google+ Hangouts, Viber, Facebook, GoToMeeting and WebEx Audio and Video Calls. You can also make instant video snapshots along the way. You can whether record the entire call or start/stop whenever you need. Manage your recording library right on your computer, store your conversations in Evernote or Dropbox, GoogleDrive or OneDrive, share videos on Facebook or even post it to Youtube.

TouchPoint Agent for Microsoft Office 365

TouchPoint Agent for Microsoft Office 365

par Enghouse Interactive

(1 avis)

TouchPoint Agent is a rich, server-less call center solution for Microsoft Office 365 and Skype for Business Online that provides CRM integration/screen pop, call recording, directory searching, call categorization and control, graphical reporting and real-time dashboards. TPA uses Skype for Business Online for routing, and is the only server-less application that can evolve interaction capabilities without complex and costly integrations, training and support.

VRS

VRS

par NCH Software

(0 avis)

A professional digital audio recording application for Windows or Linux PCs. This multichannel audio recording software has robust design and simple interface making for fail-safe but user-friendly day to day operation.

Record & Stream

Record & Stream

par PINNACA

(0 avis)

Cloud SaaS for video sharing and recording.

Call Tracker

Call Tracker

par Call Tracker

(0 avis)

Makes it simple to track your marketing campaigns that generate phone calls so you can focus on what's working.

i-Listen

i-Listen

par Netlogic IDX

(0 avis)

Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security.

PRO-T-S

PRO-T-S

par Marketing Systems Group

(0 avis)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Cistera

Cistera

par Cistera

(0 avis)

Call recording, broadcast and analytics application that empowers organizations for deeper business insights.

Clarify & Record

Clarify & Record

par Oak Systems International

(0 avis)

Enhance performance, resolve disputes, comply with industry standards.

MyQuality

MyQuality

par JLodge

(0 avis)

A quality call monitoring solution to help you understand trends and data and improve your customer service!

TekTape

TekTape

par KaplanSoft

(0 avis)

Audio recorder and call detail records (CDR) generator for Windows.

Voxjar

Voxjar

par Voxjar

(0 avis)

Helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

ASC

ASC

par ASC Technologies

(0 avis)

ASC provides call recording for quality management especially for contact centers, financial and public safety organizations.

easyinbound

easyinbound

par easyinbound

(0 avis)

Australia's Premier 13, 1300, 1800 and Smart Number Provider.

Castel DVR

Castel DVR

par Castel Communications

(0 avis)

Castel DVR is an enterprise call recording solution that improves quality, compliance, training, and overall operational excellence.