Logiciels de SVI (serveur vocal interactif)

Logiciels de SVI (serveur vocal interactif), France : utilisez Capterra.fr pour trouver les meilleurs outils pour votre entreprise.

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NICE inContact Telephony Software

NICE inContact Telephony Software

par NICE inContact

(89 avis)

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. En savoir plus sur NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. En savoir plus sur NICE inContact Telephony Software

IVR with Speech Recognition

IVR with Speech Recognition

par Five9

(280 avis)

Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. En savoir plus sur IVR with Speech Recognition

Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. En savoir plus sur IVR with Speech Recognition

Aspect CXP Pro

Aspect CXP Pro

par Aspect Software

(13 avis)

Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). En savoir plus sur Aspect CXP Pro

Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. En savoir plus sur Aspect CXP Pro

Plum Voice Hosted IVR

Plum Voice Hosted IVR

par The Plum Group

(0 avis)

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. En savoir plus sur Plum Voice Hosted IVR

Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. En savoir plus sur Plum Voice Hosted IVR

Talkdesk

Talkdesk

par Talkdesk

(63 avis)

La plateforme de centre d'appels professionnelle Talkdesk permet aux entreprises de transformer l'expérience client en avantage concurrentiel. Grâce à ses performances de niveau professionnel, à sa simplicité d'utilisation grand public et à ses fonctionnalités de SVI robustes, elle s'adapte facilement aux besoins en constante évolution des équipes de vente et d'assistance et de leurs clients finaux, ce qui se traduit par une plus grande satisfaction client, une meilleure productivité et davantage d'économies. Plus de 1 400 entreprises innovantes à travers le monde font confiance à Talkdesk pour développer leurs interactions clients. En savoir plus sur Talkdesk

La plateforme de centre d'appels professionnelle basée sur le cloud Talkdesk permet aux entreprises de transformer l'expérience client en avantage concurrentiel. En savoir plus sur Talkdesk

Inference Studio

Inference Studio

par Inference Solutions

(1 avis)

Inférence Studio est une plateforme Cloud complète pour créer des solutions internes en libre-service visant l'engagement client plus intelligentes que cela concerne un fournisseur de services, un partenaire ou une entreprise. En utilisant les dernières technologies Cloud, inférence fournit une bibliothèque complète d'application et confère la capacité de concevoir facilement des solutions sur mesure qui incluent la reconnaissance vocale, le texte-à-la parole, la biométrie de voix et le SMS conversationnel. En savoir plus sur Inference Studio

Plateforme Cloud complète destinée à créer des solutions internes visant l'engagement client plus intelligentes, que cela concerne un fournisseur de services, un partenaire ou une entreprise. En savoir plus sur Inference Studio

Omni-Channel Self-Service

Omni-Channel Self-Service

par Verascape

(0 avis)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. En savoir plus sur Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics En savoir plus sur Omni-Channel Self-Service

Ytel

Ytel

par Ytel

(20 avis)

Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. En savoir plus sur Ytel

Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. En savoir plus sur Ytel

ETS

ETS

par Occam Networks

(1 avis)

ETS vous permet d'adopter une approche agile de la manière dont vous servez votre clientèle via votre SVI (serveur vocal interactif). ETS réplique les appels réels, surveille et analyse le résultat de chaque appel pour s'assurer que vos clients reçoivent l'expérience que vous attendez (et eux aussi !) Vérifiez la capacité du système avec notre fonction de test de charge, déployez de nouvelles itérations sur votre infrastructure vocale en toute simplicité à l'aide de notre option de test fonctionnel, puis surveillez proactivement votre service et soyez alerté par ETS en cas de problème. En savoir plus sur ETS

ETS enregistre et analyse des appels réels répliqués pour s'assurer que votre infrastructure vocale offre une expérience client irréprochable. En savoir plus sur ETS

PhoneBurner

PhoneBurner

par PhoneBurner

(71 avis)

PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! En savoir plus sur PhoneBurner

Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. En savoir plus sur PhoneBurner

FluentStream

FluentStream

par FluentStream Technologies

(23 avis)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. En savoir plus sur FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. En savoir plus sur FluentStream

VoiceGuide IVR

VoiceGuide IVR

par Katalina Technologies

(2 avis)

SVI et ACD entrants/sortants complets. Facile à déployer. Facile à gérer. Les modules de fonction SVI prêts à l'emploi vous permettent de créer et d'administrer des flux d'appels de SVI sans programmation. Concepteur graphique de flux d'appels. GUI de gestion de campagne sortante avancée. Hautement configurable. S'intègre bien avec les systèmes existants. Rentable pour les petites installations tout en offrant une option de mise à l'échelle à tout moment. Téléchargement d'évaluation gratuit disponible. En savoir plus sur VoiceGuide IVR

Logiciels SVI et ACD entrants/sortants. Hautement configurable. S'intègre bien avec les systèmes existants. Facile à déployer et facile à gérer En savoir plus sur VoiceGuide IVR

SureTel

SureTel

par SureTel

(2 avis)

SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. En savoir plus sur SureTel

SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. En savoir plus sur SureTel

uContact

uContact

par Integra CCS

(20 avis)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. En savoir plus sur uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! En savoir plus sur uContact

Yactraq

Yactraq

par Yactraq Online

(0 avis)

La solution de fouille audio de Yactraq fournit aux call centers des fonctionnalités avancées d'analytique de conversations téléphoniques qui permettent aux clients de consulter les enregistrements de centres d'appels et de créer des rapports. Les clients peuvent utiliser cet outil pour indexer 100 % de leurs appels téléphoniques enregistrés afin de déterminer les données à fort impact et exploitables sur les informations de Voix du client, l'évaluation des performances des agents, les analyses du service client, les applications de conformité, etc. En savoir plus sur Yactraq

Yactraq est à la pointe de la technologie de la fouille audio et de l'analytique de conversations téléphoniques grâce aux informations extraites de tout média audible via machine learning. En savoir plus sur Yactraq

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 497 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

MessageBird

MessageBird

par MessageBird

(8 avis)

Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.

Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.

CALLR

CALLR

par CALLR

(0 avis)

Il s'agit d'une solution globale voix et SMS conçue pour aider les marques à créer une communication automatisée, personnalisée et contextuelle par l'intermédiaire d'une API.

Il s'agit d'une solution globale voix et SMS conçue pour aider les marques à créer une communication automatisée, personnalisée et contextuelle par l'intermédiaire d'une API.

Cruncher

Cruncher

par Cyara Solutions

(0 avis)

Solution logicielle hébergée ou installée pour tester les charges du centre d'appels, enregistrer les appels, avec des fonctionnalités de reporting.

Solution logicielle hébergée ou installée pour tester les charges du centre d'appels, enregistrer les appels, avec des fonctionnalités de reporting.

CallFire

CallFire

par CallFire

(14 avis)

CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

Telemation

Telemation

par Database Systems

(0 avis)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Twilio Platform

Twilio Platform

par Twilio

(87 avis)

Fournit des API simples, dont le tarif est basé sur l'utilisation, qui permettent aux entreprises de créer des applications voix et SMS évolutives et fiables pour le web ou les appareils mobiles.

Fournit des API simples, dont le tarif est basé sur l'utilisation, qui permettent aux entreprises de créer des applications voix et SMS évolutives et fiables pour le web ou les appareils mobiles.

ContactWorld

ContactWorld

par NewVoiceMedia

(55 avis)

NewVoiceMedia est le principal fournisseur de logiciels de call centers Cloud pour Salesforce, fournissant une fiabilité de 99,999 % dans le monde entier.

NewVoiceMedia est le principal fournisseur de logiciels de call centers Cloud pour Salesforce, fournissant une fiabilité de 99,999 % dans le monde entier.

Connect First

Connect First

par Connect First

(42 avis)

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

Kixie PowerCall

Kixie PowerCall

par Kixie Web

(33 avis)

Kixie est le moyen le plus rapide de faire plus d'appels de vente. Commencez à faire des appels locaux ou internationaux en 3 minutes grâce au PowerCall Dialer.

Kixie est le moyen le plus rapide de faire plus d'appels de vente. Commencez à faire des appels locaux ou internationaux en 3 minutes grâce au PowerCall Dialer.

CloudCall

CloudCall

par CloudCall

(8 avis)

Advanced, cloud-based computer telephony integration for your CRM system.

Advanced, cloud-based computer telephony integration for your CRM system.

DialogTech

DialogTech

par DialogTech

(7 avis)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

IVR Studio

IVR Studio

par Voicent Communications

(5 avis)

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

contactSPACE

contactSPACE

par contactSPACE

(4 avis)

contactSPACE fournit un serveur vocal interactif en libre-service, hautement personnalisable, conforme à la norme PCI Niveau 1, sans agent.

contactSPACE fournit un serveur vocal interactif en libre-service, hautement personnalisable, conforme à la norme PCI Niveau 1, sans agent.

SmartAction Speech IVR System

SmartAction Speech IVR System

par SmartAction

(4 avis)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

Nectar Desk

Nectar Desk

par Nectar Desk

(2 avis)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

VBVoice

VBVoice

par Pronexus

(1 avis)

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

Softdial Contact Center

Softdial Contact Center

par Sytel

(0 avis)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

DeltaTouch

DeltaTouch

par VoltDelta

(0 avis)

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Collection Solutions

Collection Solutions

par IAT

(0 avis)

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

DevCast

DevCast

par DevTel

(0 avis)

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.

BioClinica Trident

BioClinica Trident

par BioClinica

(0 avis)

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

IVR Technology Group

IVR Technology Group

par IVR Technology Group

(0 avis)

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.

Virtual Receptionist Services

Virtual Receptionist Services

par Technovox

(0 avis)

Call handling and booking management system for small businesses.

Call handling and booking management system for small businesses.

CenterMaster

CenterMaster

par AcuCall

(0 avis)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

Conversational IVR

Conversational IVR

par True Image Interactive

(0 avis)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Ameyo Engage

Ameyo Engage

par Ameyo Engage

(0 avis)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Phonexa

Phonexa

par Phonexa

(0 avis)

Phonexa consists of revolutionary cloud platforms for web leads and call leads.

Phonexa consists of revolutionary cloud platforms for web leads and call leads.

Humach

Humach

par Humach

(0 avis)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

RingRoost

RingRoost

par RingRoost

(0 avis)

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

Noble Solution Suite

Noble Solution Suite

par Noble Systems

(6 avis)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

IVM Interactive Voice Response

IVM Interactive Voice Response

par NCH Software

(1 avis)

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

Voxco IVR

Voxco IVR

par Voxco

(1 avis)

Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.

Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.

Metaphor IVR+

Metaphor IVR+

par USAN

(1 avis)

Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

par IQServices.com

(1 avis)

Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.

Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.

CT Developer Studio

CT Developer Studio

par IVR Software Development

(0 avis)

Build your voice mail, call center or IVR system with this extensive software suite.

Build your voice mail, call center or IVR system with this extensive software suite.

Insight IVR

Insight IVR

par Parwan Electronics

(0 avis)

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

VoiceFacts

VoiceFacts

par Copia

(0 avis)

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

InvestorREACH

InvestorREACH

par Interactive Telesis

(0 avis)

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

BigmOuth

BigmOuth

par Talking Technology International

(0 avis)

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

WORKS IVR Suite

WORKS IVR Suite

par Tele-Works

(0 avis)

Multi-channel electronic communication solutions that connect citizens to government services.

Multi-channel electronic communication solutions that connect citizens to government services.

SpeechVox

SpeechVox

par Manam Infotech

(0 avis)

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

InterpreXer

InterpreXer

par Phonologies

(0 avis)

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.

Velocity v2.4

Velocity v2.4

par Glorsoft

(0 avis)

Simplify telephony programming to the extent that any .NET developer can create voice applications.

Simplify telephony programming to the extent that any .NET developer can create voice applications.

Virtual Receptionist PBX

Virtual Receptionist PBX

par VoiceShot

(0 avis)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Voice Interactions

Voice Interactions

par Interactions

(0 avis)

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

VoiceVault Fusion

VoiceVault Fusion

par VoiceVault

(0 avis)

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

SPLICE Dialog Suite

SPLICE Dialog Suite

par SPLICE Software

(0 avis)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Parlance Operator Assistant

Parlance Operator Assistant

par Parlance

(0 avis)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Arcutel IVR

Arcutel IVR

par Arcutel

(0 avis)

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

TEMPEST

TEMPEST

par ByteWay Speech

(0 avis)

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.

IVR Edge

IVR Edge

par Teckinfo Solutions

(0 avis)

The IVREdge is a high performance, robust and scalable product platform

The IVREdge is a high performance, robust and scalable product platform

Mutu Salon Call Manager

Mutu Salon Call Manager

par Mutu UK

(0 avis)

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

OnAvaya

OnAvaya

par Avaya

(6 avis)

Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

VoiceXML IVR

VoiceXML IVR

par Interactive Powers

(5 avis)

VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines

VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines

UJET

UJET

par UJET

(5 avis)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

par inConcert

(3 avis)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

C-Zentrix Contact Center

C-Zentrix Contact Center

par C-ZENTRIX

(2 avis)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

IVR

IVR

par Bhrigus Software

(0 avis)

DC Contact Center

DC Contact Center

par DialConnection

(0 avis)

Advanced and innovative solutions for inbound/outbound call management.

Advanced and innovative solutions for inbound/outbound call management.

IVR

IVR

par CTalk

(0 avis)

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

CenturionCARES

CenturionCARES

par CenturionCARES

(0 avis)

CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!

CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!

YOCC

YOCC

par Bigv.in

(0 avis)

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

IVRWherever

IVRWherever

par InteractionsIQ

(0 avis)

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

IVR

IVR

par VoxGen

(0 avis)

Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.

Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.

Self Service Communications Solutions

Self Service Communications Solutions

par Message Technologies

(0 avis)

Interactive voice software solutions.

Interactive voice software solutions.

Voximal

Voximal

par Ulex Innovative Systems

(0 avis)

Software solution that offers speech recognition and synthesis.

Software solution that offers speech recognition and synthesis.

Zappix Visual IVR

Zappix Visual IVR

par Zappix

(0 avis)

App-like platform streamed directly to smartphones during service calls, transforming the user journey.

App-like platform streamed directly to smartphones during service calls, transforming the user journey.

Blueworx IVR Platform

Blueworx IVR Platform

par Blueworx

(0 avis)

Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.

Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.