Logiciels de SVI (serveur vocal interactif)

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94 produits trouvés

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IVR with Speech Recognition

IVR with Speech Recognition

par Five9

(257 avis)

Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. En savoir plus sur IVR with Speech Recognition

Plum Voice Hosted IVR

Plum Voice Hosted IVR

par The Plum Group

(0 avis)

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. En savoir plus sur Plum Voice Hosted IVR

Inference Studio

Inference Studio

par Inference Solutions

(1 avis)

Inférence Studio est une plateforme Cloud complète pour créer des solutions internes en libre-service visant l'engagement client plus intelligentes que cela concerne un fournisseur de services, un partenaire ou une entreprise. En utilisant les dernières technologies Cloud, inférence fournit une bibliothèque complète d'application et confère la capacité de concevoir facilement des solutions sur mesure qui incluent la reconnaissance vocale, le texte-à-la parole, la biométrie de voix et le SMS conversationnel. En savoir plus sur Inference Studio

Aspect CXP Pro

Aspect CXP Pro

par Aspect Software

(12 avis)

Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). En savoir plus sur Aspect CXP Pro

Omni-Channel Self-Service

Omni-Channel Self-Service

par Verascape

(0 avis)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. En savoir plus sur Omni-Channel Self-Service

Genesys PureCloud

Genesys PureCloud

par Genesys

(39 avis)

PureCloud est la nouvelle solution de centre de contact en cloud tout-en-un qui vous aide à gérer et à comprendre les interactions multicanaux dans un parcours client fluide. Donnez à vos employés un seul outil prenant en charge l'ensemble de la communication (voix, chat, e-mail, réseaux sociaux, etc.). PureCloud est facile à utiliser grâce à son interface intuitive. En étant le premier à innover, vous vous assurez de dépasser les attentes de vos clients, aujourd'hui comme demain. PureCloud est simplement puissant, et puissamment simple. En savoir plus sur Genesys PureCloud

NICE inContact Telephony Software

NICE inContact Telephony Software

par NICE inContact

(73 avis)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. En savoir plus sur NICE inContact Telephony Software

Yactraq

Yactraq

par Yactraq Online

(0 avis)

Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. En savoir plus sur Yactraq

Ytel Platform

Ytel Platform

par Ytel

(12 avis)

Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. En savoir plus sur Ytel Platform

Connect First

Connect First

par Connect First

(35 avis)

Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to En savoir plus sur Connect First

Voxco IVR

Voxco IVR

par Voxco

(1 avis)

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). En savoir plus sur Voxco IVR

ETS

ETS

par Occam Networks

(1 avis)

ETS vous permet d'adopter une approche agile de la manière dont vous servez votre clientèle via votre SVI (serveur vocal interactif). ETS réplique les appels réels, surveille et analyse le résultat de chaque appel pour s'assurer que vos clients reçoivent l'expérience que vous attendez (et eux aussi !) Vérifiez la capacité du système avec notre fonction de test de charge, déployez de nouvelles itérations sur votre infrastructure vocale en toute simplicité à l'aide de notre option de test fonctionnel, puis surveillez proactivement votre service et soyez alerté par ETS en cas de problème. En savoir plus sur ETS

PhoneBurner

PhoneBurner

par PhoneBurner

(67 avis)

PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! En savoir plus sur PhoneBurner

Kixie PowerCall

Kixie PowerCall

par Kixie Web

(30 avis)

Service téléphonique d'entreprise. Intégration CRM intelligente. Puissant automate d'appel de vente. Amenez votre processus de vente au niveau supérieur grâce à la numérotation PowerCall en un seul clic, à l'enregistrement automatique des appels, aux enregistrements à vie des appels, au coaching en temps réel et aux métriques de vente avancées. Profitez des fonctionnalités de l'automate d'appel de vente comme la présence locale, la numérotation automatique PowerList et l'abandon de la messagerie vocale pour gagner cinq fois plus de clients. Commencez en 3 minutes avec la version d'essai gratuite (aucune carte de crédit requise). En savoir plus sur Kixie PowerCall

FluentStream

FluentStream

par FluentStream Technologies

(22 avis)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. En savoir plus sur FluentStream

VoiceGuide IVR

VoiceGuide IVR

par Katalina Technologies

(2 avis)

SVI et ACD entrants/sortants complets. Facile à déployer. Facile à gérer. Les modules de fonction SVI prêts à l'emploi vous permettent de créer et d'administrer des flux d'appels de SVI sans programmation. Concepteur graphique de flux d'appels. GUI de gestion de campagne sortante avancée. Hautement configurable. S'intègre bien avec les systèmes existants. Rentable pour les petites installations tout en offrant une option de mise à l'échelle à tout moment. Téléchargement d'évaluation gratuit disponible. En savoir plus sur VoiceGuide IVR

SureTel

SureTel

par SureTel

(0 avis)

SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. En savoir plus sur SureTel

uContact

uContact

par Integra CCS

(20 avis)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. En savoir plus sur uContact

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1326 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

MessageBird

MessageBird

par MessageBird

(8 avis)

Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.

CALLR

CALLR

par CALLR

(0 avis)

Il s'agit d'une solution globale voix et SMS conçue pour aider les marques à créer une communication automatisée, personnalisée et contextuelle par l'intermédiaire d'une API.

Talkdesk

Talkdesk

par Talkdesk

(58 avis)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.

Cruncher

Cruncher

par Cyara Solutions

(0 avis)

Solution logicielle hébergée ou installée pour tester les charges du centre d'appels, enregistrer les appels, avec des fonctionnalités de reporting.

CallFire

CallFire

par CallFire

(12 avis)

CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

Telemation

Telemation

par Database Systems

(0 avis)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

ContactWorld

ContactWorld

par NewVoiceMedia

(55 avis)

NewVoiceMedia est le principal fournisseur de logiciels de call centers Cloud pour Salesforce, fournissant une fiabilité de 99,999 % dans le monde entier.

CloudCall

CloudCall

par CloudCall

(8 avis)

Advanced, cloud-based computer telephony integration for your CRM system.

IVR Studio

IVR Studio

par Voicent Communications

(5 avis)

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

DialogTech

DialogTech

par DialogTech

(5 avis)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

contactSPACE

contactSPACE

par contactSPACE

(4 avis)

contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.

SmartAction Speech IVR System

SmartAction Speech IVR System

par SmartAction

(4 avis)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

Nectar Desk

Nectar Desk

par Nectar Desk

(2 avis)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

VBVoice

VBVoice

par Pronexus

(1 avis)

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

Smart Queue

Smart Queue

par AVOXI

(1 avis)

Call center solution using voice over IP for outbound telemarketing and inbound call center.

Softdial Contact Center

Softdial Contact Center

par Sytel

(0 avis)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

DeltaTouch

DeltaTouch

par VoltDelta

(0 avis)

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Collection Solutions

Collection Solutions

par IAT

(0 avis)

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

DevCast

DevCast

par DevTel

(0 avis)

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.

BioClinica Trident

BioClinica Trident

par BioClinica

(0 avis)

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

IVR Technology Group

IVR Technology Group

par IVR Technology Group

(0 avis)

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.

Virtual Receptionist Services

Virtual Receptionist Services

par Technovox

(0 avis)

Call handling and booking management system for small businesses.

CenterMaster

CenterMaster

par AcuCall

(0 avis)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

Conversational IVR

Conversational IVR

par True Image Interactive

(0 avis)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Ameyo Engage

Ameyo Engage

par Ameyo Engage

(0 avis)

Grow your business by gaining customer loyalty with a world class customer contact center software

Phonexa

Phonexa

par Phonexa

(0 avis)

Phonexa consists of revolutionary cloud platforms for web leads and call leads.

Humach

Humach

par Humach

(0 avis)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

RingRoost

RingRoost

par RingRoost

(0 avis)

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

Noble Solution Suite

Noble Solution Suite

par Noble Systems

(5 avis)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

IVM Interactive Voice Response

IVM Interactive Voice Response

par NCH Software

(1 avis)

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

Metaphor IVR+

Metaphor IVR+

par USAN

(1 avis)

Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

par IQServices.com

(1 avis)

Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.

CT Developer Studio

CT Developer Studio

par IVR Software Development

(0 avis)

Build your voice mail, call center or IVR system with this extensive software suite.

Insight IVR

Insight IVR

par Parwan Electronics

(0 avis)

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

VoiceFacts

VoiceFacts

par Copia

(0 avis)

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

InvestorREACH

InvestorREACH

par Interactive Telesis

(0 avis)

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

BigmOuth

BigmOuth

par Talking Technology International

(0 avis)

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

WORKS IVR Suite

WORKS IVR Suite

par Tele-Works

(0 avis)

Multi-channel electronic communication solutions that connect citizens to government services.

SpeechVox

SpeechVox

par Manam Infotech

(0 avis)

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

CommunitySelect

CommunitySelect

par Selectron Technologies

(0 avis)

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform.

InterpreXer

InterpreXer

par Phonologies

(0 avis)

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.

Velocity v2.4

Velocity v2.4

par Glorsoft

(0 avis)

Simplify telephony programming to the extent that any .NET developer can create voice applications.

Virtual Receptionist PBX

Virtual Receptionist PBX

par VoiceShot

(0 avis)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Voice Interactions

Voice Interactions

par Interactions

(0 avis)

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

VoiceVault Fusion

VoiceVault Fusion

par VoiceVault

(0 avis)

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

SPLICE Dialog Suite

SPLICE Dialog Suite

par SPLICE Software

(0 avis)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Parlance Operator Assistant

Parlance Operator Assistant

par Parlance

(0 avis)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Arcutel IVR

Arcutel IVR

par Arcutel

(0 avis)

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

TEMPEST

TEMPEST

par ByteWay Speech

(0 avis)

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.

IVR Edge

IVR Edge

par Teckinfo Solutions

(0 avis)

The IVREdge is a high performance, robust and scalable product platform

Mutu Salon Call Manager

Mutu Salon Call Manager

par Mutu UK

(0 avis)

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

VoiceXML IVR

VoiceXML IVR

par Interactive Powers

(5 avis)

VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines

UJET

UJET

par UJET

(5 avis)

Brings joy to customer support by helping companies resolve problems faster.

OnAvaya

OnAvaya

par Avaya

(5 avis)

Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

par inConcert

(3 avis)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

C-Zentrix Contact Center

C-Zentrix Contact Center

par C-ZENTRIX

(2 avis)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

IVR

IVR

par Bhrigus Software

(0 avis)

DC Contact Center

DC Contact Center

par DialConnection

(0 avis)

Advanced and innovative solutions for inbound/outbound call management.

IVR

IVR

par CTalk

(0 avis)

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

CenturionCARES

CenturionCARES

par CenturionCARES

(0 avis)

CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!

YOCC

YOCC

par Bigv.in

(0 avis)

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

Teledrip

Teledrip

par Teledrip

(0 avis)

We turn your web leads into inbound calls by following up with prospects through Email, Phone, and SMS.

IVRWherever

IVRWherever

par InteractionsIQ

(0 avis)

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

IVR

IVR

par VoxGen

(0 avis)

Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.

Self Service Communications Solutions

Self Service Communications Solutions

par Message Technologies

(0 avis)

Interactive voice software solutions.

Voximal

Voximal

par Ulex Innovative Systems

(0 avis)

Software solution that offers speech recognition and synthesis.

Zappix Visual IVR

Zappix Visual IVR

par Zappix

(0 avis)

App-like platform streamed directly to smartphones during service calls, transforming the user journey.