Logiciels de gestion des connaissances (Knowledge Management Software)

Un logiciel de gestion des connaissances offre des moyens d'optimiser l'utilité du capital intellectuel et des actifs incorporels en capturant, préservant et organisant les connaissances institutionnelles dans un format mesurable. Il permet de transférer et de répliquer des stratégies efficaces dans toute l'entreprise. La mise en œuvre peut être axée sur un apprentissage plus rapide, la création de nouvelles connaissances et l'innovation ou être orientée vers d'autres objectifs, offrant ainsi aux clients un cheminement autonome. Voir aussi : logiciel de business intelligence et logiciel de gestion documentaire.

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Bloomfire

Bloomfire

par Bloomfire

(159 avis)
Bloomfire is currently trusted by hundreds of teams and organizations as a secure collaboration software that allows teams of all sizes to create, share, upload and collaborate around almost anything. Our mission is simple, help people looking for answers get them. Simplifying web collaboration within organizations with easy content upload, creation, sharing and enabling the transfer of knowledge from people that have it to people that need it, when they want it. En savoir plus sur Bloomfire Geared for easily sharing knowledge and content. Invite members to follow experts, ask questions and get answers. En savoir plus sur Bloomfire
Freshservice

Freshservice

par Freshworks

(328 avis)
En dépit de l'opinion publique, la vie d'un agent de centre de service est on ne peut plus ingrate. Un agent de support passe le plus clair de son temps à répondre à la même série de questions. Imaginez répondre à la question "Comment réinitialiser mon mot de passe ?" cinquante fois par jour. Non seulement cela rend leur vie incroyablement monotone, mais cela implique également que l'utilisateur final attend une réponse à un problème ou une demande qui aurait pu être obtenue en un clin d'œil avec le guide approprié. En savoir plus sur Freshservice Accélérez votre processus informatique en utilisant et en créant une base de connaissances dédiée à votre logiciel pour centres de services. En savoir plus sur Freshservice
Helpjuice

Helpjuice

par Helpjuice

(45 avis)
Helpjuice est LA plateforme de base de connaissances (KB) utilisée par des milliers d'entreprises pour réduire les ressources d'aide et partager les connaissances en interne. - Entièrement personnalisable. L'équipe Helpjuice vous aide même à personnaliser votre base de connaissances pour la rendre parfaite. Dites adieu aux KB impersonnelles. - La recherche intelligente instantanée affiche les BONS résultats dès votre première recherche. - L'analyse avancée vous donne un bon aperçu de votre KB et vous dit comment l'améliorer. - Autres fonctionnalités : plusieurs langues, SSO, domaine personnalisé, API. En savoir plus sur Helpjuice Logiciel de base de connaissances conçu pour réduire les ressources d'aide. Entièrement personnalisable, il inclut des analyses et la recherche intelligente instantanée et il est disponible en plusieurs langues. En savoir plus sur Helpjuice
Litmos LMS

Litmos LMS

par Litmos

(206 avis)
Litmos makes knowledge management easy and flexible. Our cloud-based continuous learning platform is designed with the user experience in mind. It allows content to be consumed on any device, and within the applications users already access for a truly embedded learning experience. Millions of users across 20 industries and more than 130 countries use Litmos to learn better. En savoir plus sur Litmos LMS Start your free trial of our award-winning knowledge management system, trusted by millions of users, completely risk-free. En savoir plus sur Litmos LMS
SABIO Knowledge Management
Facile à utiliser, à déployer et à administrer, SABIO est un logiciel en SaaS qui vous permet d'exploiter au mieux les connaissances de votre organisation. Sa superbe interface renferme une solution débordante de fonctionnalités avec des intégrations aux CRM et applications de gestion des tickets ainsi qu'un API. Découvrez la puissance de la simplicité. En savoir plus sur SABIO Knowledge Management Logiciel simple et intuitif de gestion des connaissances, pour des services client plus productifs. Essayez gratuitement SABIO ! En savoir plus sur SABIO Knowledge Management
KPS Knowledge Management Software

KPS Knowledge Management Software

par Knowledge Powered Solutions

(6 avis)
Lorsque le personnel utilise Universal Knowledge, il a instantanément accès aux informations dont il a besoin pour accomplir ses tâches quotidiennes. Du partage des connaissances en interne à l'assistance aux clients dans l'utilisation du libre-service, Universal Knowledge garantit des interactions efficaces avec le service client, résolvant ainsi les demandes des employés et des clients dès la première requête, quel que soit le canal de recherche. Universal Knowledge augmente la capacité de l'organisation à répondre et à comprendre ce que recherchent son personnel et ses clients. En savoir plus sur KPS Knowledge Management Software Ce logiciel de gestion des connaissances prêt à l'emploi, flexible et configurable permet d'assister aussi bien le personnel que les clients. En savoir plus sur KPS Knowledge Management Software
Quip

Quip

par Quip

(104 avis)
Quip is a new way to collaborate with your team that combines documents, spreadsheets, checklists, and chat in one seamless experience. Efficiently manage projects, finalize budget plans, share meeting notes, and stay connected every step of the way. Used by thousands of the most innovative companies in the world: Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. En savoir plus sur Quip Quip is a new way to collaborate with your team that combines documents, spreadsheets, to-do's, and chat in one seamless experience. En savoir plus sur Quip
Stack Overflow for Teams

Stack Overflow for Teams

par Stack Overflow

(18 avis)
Stack Overflow for Teams is a private, secure home for your team's questions and answers. No more digging through stale wikis and lost emails. Give your team back the time it needs to build better products. En savoir plus sur Stack Overflow for Teams Stack Overflow for Teams is a private, secure home for your team's questions and answers. En savoir plus sur Stack Overflow for Teams
Knowledge Center

Knowledge Center

par Unymira USU

(9 avis)
Knowledge Center brings together all of the knowledge of your company within one centralized, easily accessible database. Our ACTIVE knowledge base is able to adapt to every service environment, providing agents with answers where and when they need them. With the intelligent search capability our goal is to make customer service as easy as a Google search. En savoir plus sur Knowledge Center Is a knowledge base solution that helps your customer facing agents with easy to understand knowledge En savoir plus sur Knowledge Center
BoostHQ

BoostHQ

par SkyPrep

(7 avis)
BoostHQ est la base de connaissances leader qui permet aux entreprises de créer, de partager et d'indexer les connaissances de leur organisation. Disponible sur le web et le mobile, les employés peuvent facilement accéder à la plateforme et y contribuer à tout moment. BoostHQ s'intègre aux outils métier et prend en charge les types de fichiers que vous utilisez déjà (documents, outils de stockage en ligne, articles en ligne, vidéos et liens web). Planifiez une démonstration pour voir comment BoostHQ peut fonctionner pour votre équipe. En savoir plus sur BoostHQ BoostHQ permet aux entreprises de partager et d'indexer facilement leur contenu, leurs connaissances et leurs meilleures pratiques afin qu'elles soient accessibles en cas de besoin. En savoir plus sur BoostHQ
Igloo Software

Igloo Software

par Igloo Software

(22 avis)
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. En savoir plus sur Igloo Software Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets. En savoir plus sur Igloo Software
Supportbench

Supportbench

par Supportbench Services

(11 avis)
Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. En savoir plus sur Supportbench Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. En savoir plus sur Supportbench
Intelligent Troubleshooting
Dezide offre un logiciel permettant d'optimiser le dépannage technique des fabricants et des opérateurs d'équipement, pour les secteurs de l'exploration minière, du gaz et du pétrole, de l'énergie éolienne et d'autres industries lourdes de pointe. Convient également aux industries des télécommunications, de la communication ainsi qu'au secteur de la haute technologie. Les clients de Dezide utilisent ce logiciel en ligne pour améliorer le délai moyen de traitement (AHT ou Average Handle Time) et la qualité au sein des centres d'appel et des centres de surveillance ainsi que pour augmenter la disponibilité, la fiabilité et le temps moyen entre les pannes (MTBF ou Mean Time Between Failures) et réduire le délai moyen de reprise du service (MTTR ou Mean Time To Restore) dans le cadre des opérations de maintenance sur site, qu'elles soient programmées ou non. En savoir plus sur Intelligent Troubleshooting Améliorez votre service en fournissant des informations de dépannage optimisées à vos centres de service et à vos techniciens d'intervention, sans oublier vos clients finaux. En savoir plus sur Intelligent Troubleshooting
AnswerHub

AnswerHub

par DZone

(32 avis)
AnswerHub est conçu spécifiquement pour les développeurs. Avec des fonctionnalités telles que l'idéation, l'analyse avancée, la recherche avancée et des thèmes et configurations personnalisables, AnswerHub est la solution idéale pour les entreprises et les équipes qui ont besoin d'engager des développeurs internes et tiers. Certaines des entreprises les plus axées sur les développeurs au monde utilisent AnswerHub pour la productivité et le partage des connaissances, y compris GE, Epic Games, LinkedIn, eBay, USAA, Unity et Thomson Reuters. En savoir plus sur AnswerHub AnswerHub est une plateforme communautaire et d'engagement des développeurs. En savoir plus sur AnswerHub
ProcedureFlow

ProcedureFlow

par ProcedureFlow

(25 avis)
With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. En savoir plus sur ProcedureFlow When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. En savoir plus sur ProcedureFlow
Twine

Twine

par Twine Intranet

(6 avis)
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. En savoir plus sur Twine Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. En savoir plus sur Twine
Nuclino

Nuclino

par Nuclino

(4 avis)
Nuclino offre un moyen simple d'organiser et de partager des connaissances en équipes. Les utilisateurs peuvent créer des documents de collaboration en temps réel et les connecter instantanément comme un wiki. Utilisez les vues arborescence, tableau et graphique pour explorer et organiser visuellement vos connaissances. La solution idéale pour les notes de réunion, les exigences de produit, les documents, les décisions, etc. Certaines des fonctionnalités les plus importantes incluent un éditeur WYSIWYG collaboratif en temps réel et un graphique présentant la représentation visuelle des connaissances d'une équipe. En savoir plus sur Nuclino Solution de collaboration et de gestion basée sur le web qui rassemble les membres de l'équipe via des espaces de travail, des tableaux d'affichage et le partage de documents. En savoir plus sur Nuclino
Confluence

Confluence

par Atlassian

(639 avis)
La gestion de projet est simplifiée avec Confluence ; un espace de travail ouvert et partagé qui connecte les gens aux idées et informations dont ils nécessitent pour fournir les meilleures performances. Regroupez les pages associées dans un espace dédié à votre travail, à votre équipe ou à des projets interfonctionnels afin que l'information soit facile à trouver. Grâce au puissant moteur de recherche et aux arborescences de pages de Confluence, vous pouvez toujours trouver le bon contenu, lorsque vous en avez le plus besoin. Avec les bonnes connaissances au bout des doigts, créez, collaborez, révisez et finalisez le travail en un seul endroit. En savoir plus sur Confluence L'utilisation de Confluence est une façon révolutionnaire de partager des idées, de bâtir une communauté et d'accomplir un travail d'équipe de manière amusante et facile. En savoir plus sur Confluence
eXo Platform

eXo Platform

par eXo

(111 avis)
eXo Platform est une solution logicielle de gestion des connaissances qui vous permet d'optimiser les performances de votre entreprise, de faciliter le transfert de connaissances et d'améliorer la formation des employés. eXo est un outil de collaboration d'équipe et de gestion de projets conçu pour les entreprises et le gouvernement. Il favorise l'innovation et le partage d'idées en donnant aux équipes la possibilité de créer, partager et gérer du contenu à l'aide d'une seule solution. Il s'agit de la solution idéale pour créer une base de connaissances complète. En savoir plus sur eXo Platform Cette solution de gestion des connaissances open source vous permet d'exploiter vos ressources les plus précieuses à l'aide d'une puissante plateforme de base de connaissances. En savoir plus sur eXo Platform
Thought Industries

Thought Industries

par Thought Industries

(21 avis)
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. En savoir plus sur Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning. En savoir plus sur Thought Industries
Alloy Navigator

Alloy Navigator

par Alloy Software

(26 avis)
Développez les connaissances au centre de votre organisation informatique grâce à la Base de Connaissances Navigator. Des fonctionnalités qui permettent de gagner du temps, comme la génération d'articles à partir de tickets et des approbations à étapes multiples, garantissant que la création et les révisions sont contrôlées. Ajoutez à cela une catégorisation intelligente, une couche d'autorisation et une intégration au portail en libre-service et vous obtenez la solution de base de connaissances idéale pour tous vos besoins de Service Management. En savoir plus sur Alloy Navigator Alloy Navigator est une solution réelle superbement conçue pour des clients réels, construite par des informaticiens réels comme vous. En savoir plus sur Alloy Navigator
NanoNotion

NanoNotion

par IntraLearn Software

(0 avis)
Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. An Azure or Office 365 account (Work or School) is required to use the Azure-certified NanoNotion SaaS application. En savoir plus sur NanoNotion Harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metric En savoir plus sur NanoNotion
ComAround Knowledge

ComAround Knowledge

par ComAround

(11 avis)
ComAround Knowledge est une solution de gestion des connaissances et de libre-service facile à utiliser spécialisée dans la capture, la structuration et le partage des connaissances tout au long du flux de support. La solution est conforme à KCS, ce qui signifie qu'elle prend en charge les flux de travail des meilleures pratiques. ComAround Knowledge est basé sur le cloud et s'intègre aux solutions ITSM avec ComAround Connect. ComAround a déjà aidé des milliers d'entreprises de services à améliorer leur technologie pour atteindre la réussite de la gestion des connaissances et du libre-service. En savoir plus sur ComAround Knowledge La solution leader mondiale pour la réussite en matière de gestion des connaissances et de libre-service. Logiciel conforme à KCS et intégré à toute solution ITSM. En savoir plus sur ComAround Knowledge
Happeo

Happeo

par Happeo

(5 avis)
La principale plateforme de gestion des connaissances et d'intranet tout-en-un, conçue pour les entreprises travaillant avec G Suite de Google. La plateforme primée regroupe l'intranet, la collaboration et le réseautage social en une seule solution unifiée. Démarrer une démo gratuite ! En savoir plus sur Happeo La principale plateforme de gestion des connaissances et d'intranet tout-en-un, conçue pour les entreprises travaillant avec G Suite de Google. En savoir plus sur Happeo
MangoApps

MangoApps

par MangoApps

(67 avis)
Facilitez le travail avec la plateforme de gestion de contenu et de la connaissance MangoApps - un lieu central pour stocker, partager, rechercher des documents et d'autres connaissances de l'entreprise. Avec une plateforme d'employés intelligente à la base, MangoApps est conçu pour et dessert des organisations de 50 à 50 000 employés dans un large éventail de secteurs : commerce de détail, soins de santé, fabrication, organismes sans but lucratif, services professionnels, services financiers, médias, technologie et secteur public. En savoir plus sur MangoApps Facilitez le travail avec la plateforme de gestion de contenu et de la connaissance MangoApps - un lieu central pour stocker, partager et rechercher des connaissances. En savoir plus sur MangoApps
elium

elium

par elium

(5 avis)
Elium est une plateforme de partage de connaissances qui vous aide à capturer, à organiser et à communiquer sur le lieu de travail numérique. C'est à la fois un web SaaS et une solution mobile. Le but est d'aider le savoir à s'épanouir à travers les silos corporatifs et à relier les gens et les connaissances. La plateforme permet une collaboration transparente, évitant la duplication des efforts, engageant ainsi les communautés, stimulant le partage des connaissances et l'apprentissage collectif. Les flux de connaissances et de connaissances transcendent les frontières géographiques des entreprises. En savoir plus sur elium Transformer le bruit en connaissance avec Elium. En savoir plus sur elium
Freshdesk

Freshdesk

par Freshworks

(1 136 avis)
Freshdesk est un logiciel pour support client basé sur SaaS qui comprend une base de connaissances intégrée. Les équipes d'assistance peuvent créer des articles de base de connaissances pour partager des instructions et des guides étape par étape, ainsi que des astuces et des solutions aux problèmes courants. Vous pouvez même activer les intégrations Google Analytics pour avoir un aperçu des recherches des internautes dans votre portail d'assistance. Vous pouvez partager certains articles de solution au sein de votre équipe, avec des clients d'autres entreprises, des utilisateurs connectés, etc. En savoir plus sur Freshdesk Freshdesk est un logiciel pour support client basé sur SaaS qui est utilisé par plus de 100 000 entreprises dans le monde entier. En savoir plus sur Freshdesk
MyHub

MyHub

par MyHub Intranet Solutions

(14 avis)
En savoir plus sur MyHub MyHub est une solution logicielle intranet basée sur le cloud qui fournit aux entreprises une gamme d'outils d'affaires puissants. En savoir plus sur MyHub
Zoho Connect

Zoho Connect

par Zoho

(38 avis)
Zoho Connect est une application de collaboration en équipe qui regroupe et centralise les personnes, les ressources et les applications. Les utilisateurs peuvent partager des idées, mener des discussions en temps réel, contacter n'importe qui dans le réseau, créer leurs propres applications, construire leur base de connaissances, gérer leurs plans de travail et accéder à des applications conçues pour faciliter et accélérer le travail d'équipe. Zoho Connect garantit une communication plus rapide et une meilleure collaboration. En savoir plus sur Zoho Connect Zoho Connect est un logiciel de collaboration en équipe qui regroupe dans un même outil les personnes et les ressources, pour faciliter le travail En savoir plus sur Zoho Connect
KBPublisher

KBPublisher

par Double Jade

(14 avis)
KBPublisher is a web based knowledge base application that can be pretty much anything you want it to be. Use it to share knowledge with others. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information. All your users would need to access your information is a standard web browser and an internet connection. En savoir plus sur KBPublisher Web based knowledge base, FAQs, online help, APIs, etc. En savoir plus sur KBPublisher
IntelliEnterprise

IntelliEnterprise

par adenin TECHNOLOGIES

(1 avis)
IntelliEnterprise is the most complete Intranet Software Suite for managing content and processes. It connects people with experts. With knowledge. With documents. With departments. With policies. With processes. With each other. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation and social tools to connect employees across departments; all tied into an enterprise-wide search. En savoir plus sur IntelliEnterprise IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search. En savoir plus sur IntelliEnterprise
Inmagic Presto

Inmagic Presto

par Lucidea

(0 avis)
Inmagic Presto facilite la connexion des personnes avec les informations dont elles ont besoin, avec moins de temps de recherche et plus de temps actif. Presto atténue les problèmes tels que les silos d'informations et le contenu mal organisé. Il intègre des répertoires d'informations internes et externes et permet aux utilisateurs d'ajouter de la valeur via des fonctionnalités sociales, telles que marquage, appréciation, commentaires et notes. Des options de découverte puissantes permettent aux utilisateurs de trouver des informations critiques et du contenu qu'ils ne pourraient jamais obtenir via des méthodes de recherche traditionnelles. En savoir plus sur Inmagic Presto Presto offre une gestion des connaissances et une accélération des connaissances sociales, en fournissant efficacité et accès, pour un guichet d'information/KM unique En savoir plus sur Inmagic Presto
Shelf

Shelf

par Shelf

(41 avis)
Shelf is an award winning contact center and help desk knowledge management platform with advanced AI and the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert and data scientist for best in class search and organization. Unlike other knowledgebase platforms, Shelf offers pinpoint accurate document search, AI automation for maintenance and powerful analytics. Contact us to speak with a consultant. En savoir plus sur Shelf Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy En savoir plus sur Shelf
NotoWare

NotoWare

par Tri-J Solutions

(0 avis)
NotoWare is a platform for using and sharing the organizational knowledge necessary for business operations. Organizational knowledge is knowledge thats specific to a business. It supports business processes and the ability of a business to achieve conformity with its products and services. NotoWare provides employees quick access to the knowledge they need to perform their jobs and the capability to share their input for building knowledge as the business grows. En savoir plus sur NotoWare NotoWare provides companies with a complete system for managing the capture, sharing and distribution of organizational knowledge. En savoir plus sur NotoWare
Eloquent WebSuite

Eloquent WebSuite

par Eloquent Systems

(0 avis)
Replace your traditional archives, library, museum, and/or records management software with an application that takes you into the digital world. Retain all functionality you enjoy with your legacy system, but leverage the power of our digital archives software, records and document management software, or robust knowledge management, library automation and museum collections management applications to manage both physical and digital assets. Browser agnostic and mobile friendly. En savoir plus sur Eloquent WebSuite Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud En savoir plus sur Eloquent WebSuite
Opentute

Opentute

par Opentute

(6 avis)
Opentute est un réseau d'apprentissage collaboratif basé sur le cloud, qui vous permet de créer une plateforme d'apprentissage et de communication à votre marque. Il offre d'excellentes fonctionnalités, telles que des outils de conception de formations et de tests, un tableau de bord, un système de messagerie instantanée ainsi que des notifications, divers canaux et des fonctions de commerce électronique. Révolutionnant l'approche actuelle de l'apprentissage en ligne, le logiciel favorise une approche plus "proactive" de la part des apprenants, dans le cadre d'une stratégie entièrement axée sur ces derniers. Aucune compétence technique n'est nécessaire pour créer votre plateforme d'apprentissage et suivre les performances. En savoir plus sur Opentute Opentute donne aux entreprises les moyens de créer, en quelques minutes, des plateformes d'apprentissage et de communication en ligne. En savoir plus sur Opentute
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk développe des logiciels de gestion des connaissances pour améliorer les relations avec les clients. Ces produits permettent aux entreprises d'être plus fiables, plus flexibles et plus évolutives. Ils contribuent à améliorer la communication et à rentabiliser les énormes volumes de données. En plus, ils fonctionnent en synergie pour convertir les interactions en relations durables. Plus de 200 000 entreprises telles que Uber, Groupon, Box, Airbnb et Disney utilisent Zendesk pour réduire leurs coûts d'assistance, augmenter leur productivité et améliorer la satisfaction de leurs clients. Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

par Zendesk

(1 647 avis)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Altiar

Altiar

par Altiar

(6 avis)
Avec Altiar, les utilisateurs peuvent se connecter rapidement aux les informations dont ils ont besoin, ce qui permet aux entreprises d'améliorer leurs performances et leur compétitivité. En proposant des outils ciblés pour aider les utilisateurs à découvrir le contenu, Altiar Enterprise offre un moyen puissant de promouvoir et de partager les connaissances au sein d'une organisation. Peu importe la structure de vos données, Altiar Enterprise transmet son véritable potentiel en le transformant en un portail rationalisé sur la marque. Une plateforme puissante et facile à personnaliser avec des outils intégrés, pour promouvoir et partager les connaissances et le contenu au sein d'une organisation.
XWiki

XWiki

par XWiki

(23 avis)
XWiki est une puissante plateforme collaborative Open Source permettant aux entreprises de toutes tailles d'économiser du temps et de l'argent tout en améliorant la collaboration au niveau de l'équipe et de l'organisation. Axée sur le renforcement de la communication et la collaboration efficace, XWiki redéfinit la valeur de la connaissance métier en permettant à tout utilisateur d'accéder à des informations critiques de manière rapide et efficace tout en réduisant les silos organisationnels. XWiki est une plateforme collaborative Open Source permettant aux entreprises de toutes tailles de gagner du temps et de l'argent en améliorant la collaboration.
Auros

Auros

par Auros Knowledge Systems

(14 avis)
Knowledge Aware Engineering est une nouvelle fonctionnalité utilisée par des entreprises de premier plan ayant des exigences techniques complexes et techniquement complexes. En convertissant les bibliothèques de référence traditionnelles en connaissances actives, le logiciel Auros est rapidement devenu la solution de choix pour offrir de la valeur dans plusieurs disciplines, notamment : conception, ingénierie, fabrication, qualité et opérations de l'usine. Avec plus de 36 000 utilisateurs actifs dans le monde, Auros fournit des connaissances dans le flux de travail pour les grandes entreprises. Solution de gestion des connaissances pour le secteur de la fabrication de pointe qui capture et structure le savoir-faire et les normes organisationnelles.
Problem Solver

Problem Solver

par Omnex Systems

(0 avis)
Conçu pour être un référentiel unique de tous les problèmes internes et clients émis par l'organisation. Conçu pour être un référentiel unique de tous les problèmes internes et clients émis par l'organisation.
eXo Platform

eXo Platform

par eXo

(111 avis)
eXo Platform is a Knowledge Management software that can help businesses to : Drive company performance, Facilitate knowledge transfer and Improve employee training. eXo is a team collaboration & project management software for enterprise and government that promotes innovation & idea-sharing by giving teams the power to create, share, & manage content, all in one place. It is a great way to create a full-featured knowledge base for free. Open source knowledge management solution that help businesses to remain competitive.
Inbenta Knowledge Management
Inbenta's AI-powered solution connects directly to your existing knowledge base for seamless management and on-going optimization. With detailed search analytics, you'll be able to identify search trends, determine new unanswered questions that need to be created in your knowledge base, track progress and performance, and optimize the customer journey to simplify the search process. Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base.
Clinked

Clinked

par Rabbitsoft

(35 avis)
Clinked rapproche votre entreprise de votre équipe au sein d'espaces de travail cloud sécurisés et personnalisables. Utilisée par les entreprises de tous les secteurs, des PME aux grandes entreprises, la solution riche en fonctionnalités de Clinked permet à votre activité de gagner un temps précieux tout en améliorant l'efficacité. Les principales fonctionnalités comprennent le partage de fichiers, la discussion de groupe intégrée, la gestion des tâches, les forums de discussion, les calendriers d'équipe, l'application mobile de marque et plus encore. Inscrivez-vous aujourd'hui pour une version d'essai gratuite de 10 jours ! Clinked propose des solutions cloud personnalisées pour les entreprises. Partagez des fichiers en toute sécurité, communiquez avec vos clients et suivez vos tâches.
eStudio

eStudio

par Same-Page.com

(1 avis)
Les fonctionnalités de la plateforme de collaboration eStudio comprennent la gestion des documents, les calendriers de planification, les logiciels de gestion de projet. eStudio est facilement personnalisable, chaque utilisateur ne verra que les fonctionnalités adaptées aux besoins de votre entreprise. Passez eStudio Pro et obtenez plus de stockage, plus de projets et plus d'espaces FTP. Si le stockage, la confidentialité et la sécurité sont primordiaux, eStudio eXtreme peut être configuré pour votre entreprise. Logiciel de gestion de projet, outils de collaboration et calendriers de planification de groupe qui coordonnent les collègues, les fournisseurs et les clients.
HappyFox

HappyFox

par HappyFox

(62 avis)
Favro

Favro

par Favro

(341 avis)
Favro est une application de planification et de collaboration pour le flux organisationnel. Elle permet aux organisations d'évoluer plus rapidement que les marchés. Elle aide à gérer les tâches les plus élémentaires et les plus grands défis. Elle s'intègre facilement aux processus et outils existants, permet de décentraliser la prise de décision et ce, de manière efficace et élégante. Enfin, elle aide les organisations à se concentrer sur leurs domaines d'excellence, c'est-à-dire créer des produits et des services qui changent le monde. Favro est une application de planification et de collaboration pour le flux organisationnel.
Tallium

Tallium

par TallyFox

(6 avis)
TallyFox Tallium organise les personnes et le contenu pour améliorer la résolution des problèmes et la réutilisation des ressources. La gestion avancée du contenu et les communications avec les outils AI favorisent l'engagement. Cet algorithme exclusif SmartMatchPro propose des experts et du contenu pertinents à chaque personne en temps réel en fonction de leur expertise, de leurs intérêts et de leurs actions. La plateforme Tallium de TallyFox transforme la collaboration en innovation. https://www.tallyfox.com/product sales@tallyfox.com La collaboration d'équipe avec Tallium est plus efficace en utilisant le partage contextuel des connaissances pour relier l'expertise et l'information pertinentes.
kaams

kaams

par Amsphere

(0 avis)
Vous aide à développer et à tenir à jour vos connaissances de l'entreprise en les convertissant en véritable avantage concurrentiel là où cela est important.
SmartUp

SmartUp

par SmartUp

(8 avis)
Transformez la façon dont votre organisation apprend en alimentant votre contenu sur SmartUp, une plateforme de microlearning mobile. Leur outil de gestion de contenu poste à poste rend incroyablement facile aux équipes de contribuer à l'apprentissage de votre communauté. Le contenu peut être révisé et édité avant la publication pour s'assurer que la messagerie est au point et validée. L'accès illimité à la plateforme avec un support dédié à partir de 2,50 dollars/utilisateur/mois. SmartUp est une plateforme de microlearning qui vous permet de créer et de gamifier des connaissances pour former vos équipes à l'engagement et à l'apprentissage.
EdCast

EdCast

par EdCast

(1 avis)
EdCast's award-winning learning experience platform is used globally by Fortune 500 companies and government organizations to solve the discovery, curation and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources, which are now being used by visionary companies that include Walmart, HPE, Dell EMC and Accenture among others. EdCast is an AI-Powered Knowledge Cloud for Unified Discovery, Knowledge Management and Personalized Learning.
Qiqqa

Qiqqa

par Quantisle

(1 avis)
Rechercher, enregistrer, partager et rappeler instantanément les informations importantes de vos documents de recherche avec Qiqqa. Rechercher, enregistrer, partager et rappeler instantanément les informations importantes de vos documents de recherche avec Qiqqa.
Plek

Plek

par plek.co

(0 avis)
Plek est une plateforme communautaire : facile à utiliser, rapide, intelligente et sécurisée, avec toutes les fonctionnalités essentielles : actualités, profils, groupes, messages, calendriers, documents et messages. Plek vous aide à percer les silos, à stimuler la coopération et le partage des connaissances. Impliquez les gens avec Plek : membres, partenaires, travailleurs indépendants, bénévoles, parties prenantes, consommateurs, etc. Plek est une plateforme de communauté et de collaboration : facile à utiliser, rapide, intelligente et sécurisée.
Deskpro

Deskpro

par Deskpro

(11 avis)
La plateforme d'assistance moderne pour chaque type d'organisation. Version de cloud hébergé ou installation sur site pour l'auto-hébergement.
Centralpoint

Centralpoint

par Oxcyon

(3 avis)
Centralpoint d'Oxcyon fournit une solution de gestion des connaissances tout-en-un, qui a valu à Gartner une couverture dans le Quadrant magique pour les plateformes de gestion de l'expérience numérique. Cette plateforme centrale (MS/SQL) peut être installée sur site ou dans le cloud. Centralpoint prend en charge le "transfert de données", ce qui permet d'agréger toutes les données disparates (documents, images, contenu, données) dans un endroit centralisé, afin que les informations puissent être recherchées (par rôle), regroupées et associées à tous les autres éléments. Oxcyon et son application Centralpoint ont 17 ans d'expérience dans la création de solutions robustes de gestion des connaissances.
SmartSupport

SmartSupport

par Safeharbor Knowledge Solutions

(12 avis)
SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.
iorad

iorad

par iorad

(1 avis)
Une manière simple de documenter et partager la connaissance des applications. Une manière simple de documenter et partager la connaissance des applications.
Wix

Wix

par Wix

(1 459 avis)
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Salesforce Community Cloud

Salesforce Community Cloud

par Salesforce Community Cloud

(53 avis)
Salesforce Community Cloud's enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action: -Accelerate channel sales -Provide stellar service -Connect customers -Transform the workplace -Build a community of anything Features: -Business integration -Personalization -Customization & Branding -Engagement -Mobile -Community Builder & Templates -Topics -Salesforce Files -Actions -Groups -Trust Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.
BlogIn

BlogIn

par BlogIn

(32 avis)
BlogIn is beautifully simple internal blog and knowledge sharing platform for teams of all sizes. The Internal blog becomes the central information hub that opens a new, transparent, two-way communication channel inside an organization, where everyone can ask a question and get the information they need to make faster and smarter decisions. It's intuitive and easy to use, so everyone can quickly get on board, which is one of the reasons why it works so well as the internal communication tool. BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.
Schoox

Schoox

par Schoox

(30 avis)
Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system. Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.
Helpman

Helpman

par Helpman

(8 avis)
Use our powerful cloud software to publish your branded knowledge base. We offer FREE customization (HTML/CSS) and great features like custom domain, multilingual articles, reports, customers tracking and theme editor. Here is our public roadmap: https://gethelpman.io/roadmap. Create a knowledge base/help center for your product or online store in a few minutes.
WebFirst

WebFirst

par RTI Software

(0 avis)
Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.
KnowledgeOwl

KnowledgeOwl

par KnowledgeOwl

(206 avis)
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff
Zingtree

Zingtree

par Zingtree

(90 avis)
Zingtree permet de créer, personnaliser, déployer et analyser des arbres de décision interactifs, des guides de processus et des scripts d'appel d'agent se trouvant sur le site web. Avec Zingtree, il est incroyablement facile d'aider les clients à résoudre eux-mêmes des problèmes, à mieux naviguer sur les sites web et les produits et à acheminer intelligemment les bonnes informations pour tout processus (interne ou client). Des intégrations avec Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier et plus sont disponibles gratuitement. Zingtree facilite la création d'arbres de décision interactifs, de scripts d'appel, de guides de processus, de systèmes de diagnostic, et plus.
UseResponse

UseResponse

par UseResponse

(22 avis)
PHPKB

PHPKB

par Chadha Software Technologies

(6 avis)
PHPKB is the leading fully responsive web-based knowledge management software that allow support teams to create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. It enables your organization to locate, capture and share information with customers. Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.
Theum

Theum

par Theum

(6 avis)
Theum is next-generation, AI-driven knowledge technology that creates intelligent, answer-oriented virtual experts from the content of everyday business documents (Office, PDF, Wiki, Web, etc). Instead of wasting time searching for, launching, and scrolling through documents to find knowledge, users get exactly what they need for the task at hand with a clickassembled from every relevant document, organized by context onto on a single page, and ready to use on any device and in any application. Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.
Yonyx

Yonyx

par Yonyx

(78 avis)
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization. Decision tree driven interactive guides for technical support & customer service
EduBrite

EduBrite

par EduBrite Systems

(43 avis)
The platform consists of simple to use online editor to create customized courses by importing existing documents, videos or linking external resources. The platform allows to create assessment and certification programs which can be taken from anywhere, anytime using a web browser or native iPad/Android app. The system tracks all activities and provides dynamic reporting. EduBrite is integrated with other enterprise products like Atlassian Confluence, Google Apps, Yammer, WebEx and Citrix. Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.
FuzeDigital

FuzeDigital

par FuzeDigital

(25 avis)
Comprehensive, modular and easy to use web-based customer care and knowledge sharing software suite. The Fuze Suite emables you to quickly and affordably extend multi-channel self-service and assisted-service support to your customers, partners, staff and other stakeholders. Comprehensive, modular and easy to use web-based customer care software suite.
ScreenSteps

ScreenSteps

par Blue Mango Learning Systems

(13 avis)
ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers. Cloud software for creating, managing, and delivering SOPs to internal employees.
Guru

Guru

par Guru

(13 avis)
Your team's knowledge changes every day. Traditional knowledge base solutions like Wiki's are not optimized for these continuous changes, which inevitably leads to stale knowledge and low adoption. Distrust of your knowledge base forces the experts on your team to answer more individual questions, which means less time for them to focus on their job. Guru is the new way to capture and share knowledge with your team. Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.
ProProfs Knowledge Base
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
iMeetCentral

iMeetCentral

par PGi

(10 avis)
iMeetCentral makes it possible for people to work together in ways they never thought possible. Share files, centralize communication, manage projects, review and mark up creative assets, and streamline processes all in the cloud. Key features include file-sharing collaboration with internal and external team members, project and task management, workflows and databases for process automation, integration with third-party applications and social capabilities. A powerful collaboration and project management solution that enables teams to collaborate around files.
ServiceNow Knowledge Management
Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees.
Way We Do

Way We Do

par Way We Do

(7 avis)
Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten. Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.
IRIS Business Architect

IRIS Business Architect

par Benchmark Consulting

(5 avis)
IRIS Business Architect enables Architects to plan and deliver initiatives in alignment to their corporation's strategies. From business strategies, customer journeys and value streams down into business capabilities and their organizational, technology and information enablers, IRIS also provides rich design, modeling and management functionality to continually reflect the changes on your business architecture to minimize risk and enhance decision making. Aligned to TOGAF, BIZBOK, BPMN & BABOK. Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution.
AnswerDash

AnswerDash

par AnswerDash

(3 avis)
Boost customer engagement with your knowledge base! The in-site AnswerDash tab instantly matches common customer questions to your support content, delivering a seamless self-service experience. Businesses have used AnswerDash to increase content engagement up to 18x, resolving customer questions before they become emails, chat sessions, or support tickets. AnswerDash also provides elegant tools that highlight content effectiveness and identify knowledge base gaps. Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.
HelpDocs

HelpDocs

par HelpDocs

(3 avis)
The easiest way to create comprehensive, customizable support pages and FAQs. A Self-Service Knowledge Base to Educate Your Customers
Sugester

Sugester

par Sugester

(2 avis)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.
Showcase Workshop

Showcase Workshop

par Showcase Software

(2 avis)
You don't need a six-figure budget to create an app for your sales team. Sales conversations happen in the field, on the phone and over email. Your sales team needs instant access to information, and the ability to share that information with customers, no matter where the conversation is taking place. With Showcase, your team have the content they need, the brochures, spec sheets, videos, presentations, etc. neatly organised, at their fingertips. Build a sales toolkit for your sales team. Your brand. Your videos. Your presentations. One source of truth. Now they're ready to sell.
Lessons Learned Database

Lessons Learned Database

par Secutor Solutions

(2 avis)
Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. A database for storing and searching for lessons learned and best practices.
Lessons Learned Server
Lessons Learned Server is a knowledge-base web application that allows storing textual information, documents and media hierarchically within information stores called 'Spaces'. Different users are assigned to Spaces to accept contributions and allow viewing and searching of a Space. It is ideal for any company or department that needs to store and organize their information. Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.
SupportPoint

SupportPoint

par Panviva

(1 avis)
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need! Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.
Knowledgebase Manager Pro

Knowledgebase Manager Pro

par Web-Site-Scripts.com

(1 avis)
Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.
Intelligence2day

Intelligence2day

par Comintelli

(1 avis)
Intelligence2day (previously "Knolwedge XChanger") is Comintelli's award-winning software for Knowledge Management and Competitive Intelligence. The Enterprise version is suitable for larger organizations and the Professional version for the smaller teams. Benefits include: versatility, interoperability, content neutrality, scalability, security, automated retrieval/distribution process of internal and external information. Offered both as a hosted service solution or inhouse installment. SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information.
Remedy Knowledge Management
Empower your business users and IT staff to more quickly and easily resolve IT issues by leveraging curated and procured knowledge, streamlining service delivery in the process. Improve service quality and increase customer satisfaction. Enhance self-service and reduce support calls and costs. Reduce mean time to resolution Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.
CARA

CARA

par Generis

(1 avis)
Generis provides leading-edge software for content management systems including Documentum, Alfresco and Oracle WebCenter. The company has more than 360,000 users across industries including Government, Life Sciences, Engineering and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA, their flagship product, is a fast, friendly and flexible User Interface powered by a full business rules configuration toolsuite with extensive customization capabilities. Generis CARA is a fast, friendly and flexible user interface for content management systems including Documentum, Alfresco and Oracle.
AlwaySupport

AlwaySupport

par AlwaySupport

(1 avis)
AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base. It uses your site visitors to provide reliable and instant answers to questions asked by other visitors. That, in addition to your site's FAQ, allows AlwaySupport to provide an answer to any question in a cost-effective way. The result is a significant reduction in support costs versus other online solutions and an increase in conversions. Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.
Talisma KnowledgeBase
Customizable enterprise software streamlines document management, customer support, reporting, etc. Customizable enterprise software streamlines document management, customer support, reporting, etc.
Vanguard System

Vanguard System

par Vanguard Software

(0 avis)
Vanguard System brings real-time, enterprise collaboration to all facets of business modeling and quantitative analysis to improve the quality, speed and reliability of management decisions. Our system bolsters your collective efficiency with ironclad capabilities: modeling and simulation, artificial intelligence, visually aided modeling, predictive analytics. Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions.
KnowledgeAgent

KnowledgeAgent

par Synthetix

(0 avis)
Expert system intelligence to retrieve the right responses to specific questions quickly and consistently. Synthetix understands that every business has unique knowledge management needs.Our highly rated knowledge-base technology has been designed with both customers and contact center agents in mind to contribute to user experience, not overall cost. Turn any agent into a seasoned expert and slash training times. Manage, search and share information through a user-friendly interface. Online knowledge-base SaaS that includes built-in collaboration tools and online editing functionality for contact center agents.
Haydle

Haydle

par Haydle

(0 avis)
Haydle is designed to improve team productivity. At its core, it is a question and answer system that lets people ask, answer and rate questions. Internal company information is often hard to find, gets lost in email or lives only in peoples heads. Experts in various areas of the company constantly answer the same questions over and over. Haydle provides a better way to manage that information, making your team more productive. It is like having a private StackOverflow or Yahoo Answers site. Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions.
HelpConsole

HelpConsole

par Browse Lab

(0 avis)
Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals. Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals.
Heroic Knowledge Base

Heroic Knowledge Base

par Hero Themes

(0 avis)
Reduce support costs and time with Heroic Knowledge Base plugin for WordPress. Developed by Hero Themes, the specialists in Knowledge Base themes and plugins for WordPress, join over 14,000 Heroic customers. Knowledge Base plugin for WordPress. Works with your existing WordPress theme.
eKMS

eKMS

par The Software Hospital

(0 avis)
The Software Hospital is a company that helps businesses build custom software solutions that accommodate their specific needs to streamline operations. Stop paying for products that offer more than what you need, when you could have an affordable and unique software solution with a simple click of a button. Or use The Software Hospital to integrate software systems you already have and start working more productively today. An enterprise level system that provides organizations with a private network to communicate and collaborate across.
Inno360

Inno360

par Inno360

(0 avis)
inno360 permet l'innovation disruptive. La plateforme SaaS inno360 est conçue pour permettre aux principales entreprises innovantes d'identifier les opportunités d'innovation pour leurs nouveaux produits, à l'intérieur et à l'extérieur de leurs secteurs respectifs. Pour ce faire, ils vous fournissent une vue complète du paysage concurrentiel, des technologies disponibles et émergentes, des partenaires de solutions potentiels et d'autres idées profondes qui inspireront de nouvelles orientations pour vos produits. Plateforme de recherche, d'innovation et de gestion d'idées SaaS avec les données d'entreprise les plus complètes à étudier.
LearnLode

LearnLode

par LearnLode

(0 avis)
Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules.
Knosys

Knosys

par Knosys

(0 avis)
Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms.
Berkeley Publisher

Berkeley Publisher

par Berkeley Bridge

(0 avis)
The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees with no programming knowledge needed. The Publisher is a versatile solutation that can be used in many different branches to improve knowledge management. It can be used to address legal problems, compliance monitoring and tax filings, as well as the creation of form agreements and other routine documents. The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees.
XperiDesk

XperiDesk

par camLine

(0 avis)
camLine offers software and services that form a complete solution enabling organizations to leverage their existing knowledge, to optimize their R&D workflow and to develop their manufacturing processes faster and at lower cost. Through tight integration with the solutions for operations efficiency (MES, SPC, OEE, ) the transition from R&D to volume manufacturing can be made much faster and more seamless. A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management
Astute Knowledge

Astute Knowledge

par Astute Solutions

(0 avis)
Respond to the broadest range of consumer inquiries to drive satisfaction and online conversion with Astute Solutions' knowledge management software and self-service platform. Our system understands the intent, sentiment and history behind an individual question in order to deliver a personalized response. Pair our non-technical authoring tool with your existing content. With every consumer query, machine learning automatically identifies and alerts you to opportunities to improve your answers. Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software.
eGain Knowledge

eGain Knowledge

par eGain Communications

(0 avis)
eGain Knowledge+AI, powered by Artificial Intelligence, enables transformative customer service and sustainable business differentiation for companies by making consistent knowledge available 24/7 to contact center agents. It improves core customer service and contact center metrics, like NPS, FCR (First-Contact Resolution), AHT (Average Handle Time), agent training time, etc., saving companies millions in the process. Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service.
ArabDox

ArabDox

par Sakhr Software

(0 avis)
Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French.
Procedure Accelerator

Procedure Accelerator

par Innovatia

(0 avis)
Procedure Accelerator is tailored for use in hazardous work environments that rely on the execution of standard work such as pipelines, refining, chemical processes and industrial operations. This state of the art procedure lifecycle management tool is designed to streamline the creation, maintenance, and execution of standard work. Increased safety. Reduced operational risk. Streamlined regulatory compliance. Data analytics to support operation excellence and continuous improvement. A procedure life cycle management tool designed to streamline creation, maintenance, and execution of standard work.
Flock

Flock

par Riva

(95 avis)
Lorsque les utilisateurs leur disent qu'ils s'envoient moins de messages e-mail et qu'ils échangent des messages Flock pour la réalisation des tâches, ils savent qu'ils font ce qu'il convient ! De la messagerie instantanée à la création de canaux pour intégrer vos applications externes préférées telles que Google Drive, MailChimp, Dropbox, Jira, Trello, organisez tous vos efforts de collaboration professionnels avec Flock. Flock est un outil de travail puissant, livré avec des fonctionnalités intégrées telles que tâches à faire, rappels, notes, sondages partagés et bien plus encore ! Flock est un outil collaboratif pour équipes qui vous aide à venir plus rapidement à bout de vos tâches ! Bénéficiant de la confiance de plus de 25 000 entreprises dans le monde.
SupportHero

SupportHero

par SupportHero

(21 avis)
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today! In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.
Enablement

Enablement

par CallidusCloud

(17 avis)
SaaS portal software for sales enablement to help share knowledge. SaaS portal software for sales enablement to help share knowledge.
Spoke

Spoke

par Spoke

(14 avis)
Spoke's A.I. powered knowledge base keeps track of all types of useful information, no matter where it's buried across the company. And there's no need to set aside special time to document all the stuff trapped in your brain: It's easy to add to the knowledge base as you answer employee questions. A.I. powered knowledge management.
ExxpertApps

ExxpertApps

par Calvi Systems

(8 avis)
ExxpertApps is an all-in-one Next Generation Business Application in the cloud. It improves your business performance in the areas of development, sales, marketing, procurement, training, project management, and invoicing. With a single integrated application, you can manage, contacts, companies, customers, providers, projects, opportunities, internal resources, email campaigns, landing pages, surveys, online sales / procurement / payments, invoices, enterprise communications, etc.. ExxpertApps is an all-in-one Next Generation Business Application in the cloud for sales, marketing, project management & invoicing
Connotate

Connotate

par Connotate

(6 avis)
Connotates patented web data extraction solution is a quick and easy way to extract data from websites using a simple point-and-click interface. Our machine learning, visual abstraction approach enables ad hoc data pulls, multi-page/multi-source data aggregation, collection, normalization, and delivery formatted for your individual needs. Connotate's web data extraction has many applications including market & competitive intelligence, finance, research, compliance and more. Connotate addresses the exacting challenge of extracting web content to fuel business processes, information products, services & apps
Novo Knowledge Base Software

Novo Knowledge Base Software

par Novo Solutions

(6 avis)
The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge. Our easy-to-use software is an ideal solution for small or large organizations who need a central repository to store information for Customer Support, Company Intranet, Employee Training, and more. Provide faster problem resolution and 24x7 Web customer self service, reduce call volume and centralize & retain employee knowledge. Free Trial! Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.
HelpSite.io

HelpSite.io

par HelpSite.io

(5 avis)
HelpSite is a simple service to help you setup the perfect support center, or "help site". HelpSite gives you 1) a support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. 2) A smart contact form that auto-suggests articles as someone types their message. 3) A lightning-fast search box that works like magic to find relevant helpful articles. HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Moxie Knowledge

Moxie Knowledge

par Moxie Software

(2 avis)
Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Moxie Knowledge Management Software provides instant and accurate information for customers and employees.
K2C Knowledge Management

K2C Knowledge Management

par Klick2Contact EU

(2 avis)
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.
Acknow

Acknow

par The Invaders

(2 avis)
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow. Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.
Coveo for Customer Service & CRM
Coveo goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. Get started at no cost with the Free Edition and power Salesforce with self-learning search within minutes. AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud
Quosera

Quosera

par Sopan Technologies

(1 avis)
Quosera is a Q&A community and Knowledge Management platform inspired from Quora with support for Rich Media content (oembed), TeX and MathML, powerful Topics (tags) functionality, Content History, Private Messaging, Follow questions/topics/users functionality among others. Quosera supports MathML and TeX via Mathjax which makes it very useful for academic and research institutes that need to discuss mathematical work like equations and solutions to math problems. A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.
CommonSense

CommonSense

par Sense Software

(0 avis)
Web based knowledgebase including document & content management. CommonSense includes: Employee, partner and customer portals, Accelerated enquiry handling, email management for inbound enquiries, step by step guides for complex processes and questions. Web based knowledgebase, document & content management and repository, security and management module.
Querybot

Querybot

par Querybot Systems

(0 avis)
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.
XPERT Knowledge

XPERT Knowledge

par Xpert Technologies

(0 avis)
XPERT KNOWLEDGE is a product to solve all your electronic filling management & document retrieval needs. It allow you to scan in your documents & index the text associated with the document. It is simple to use & will address to your lifelong document management needs. Benefits are: 1. Instant Retrieval 2. Secure Information Sharing 3. Recover Valuable Office Space 4. Protect Your Intellectual Property 5. Disaster Recovery & Business Continuity 6. Cost Savings/ Environmental Friendly Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.
POC Link

POC Link

par Gaddis Consulting Group

(0 avis)
Point Of Contact Link (POCLink) is a member-driven, web-based software system that allows people within organizations and associations to work more effectively. POCLink enables your membership to find opportunities, tools, equipment, personnel, and knowledge in their quest to be profitable and to provide high quality goods and services. A web-based software system that allows people within organizations and associations to work more effectively.
DoyleSoft Knowledge Base
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Simple, effective, and affordable knowledge management software for small businesses.
FIRST KM

FIRST KM

par FIRST Software Solutions

(0 avis)
Integrated library, reference and knowledge management software package. Integrated library, reference and knowledge management software package.
BoxesOS

BoxesOS

par Epazz

(0 avis)
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions. All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.
Enterprise Wiki

Enterprise Wiki

par BrainKeeper

(0 avis)
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. A wiki tool that allows everyone in an organization to contribute to a single knowledge base.
PeerAware

PeerAware

par Imunin Knowledge Management Software

(0 avis)
PeerAware is a knowledge software system that organizes users and their shared documents, spreadsheets and presentations into a searchable knowledge network. Users connect through chat groups where they can dicuss current topics, work together on a shared whiteboard or browse and download shared files. KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.
RulesMapper

RulesMapper

par IGMapware

(0 avis)
Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security.
Phrontex

Phrontex

par Kesteven and Associates

(0 avis)
Content management application and methodology for tracking all the internal documents and their versions within an organization. Content management application and methodology for tracking all the internal documents and their versions within an organization.
SlimWiki

SlimWiki

par SlimWiki

(0 avis)
Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI.
Indexedmind

Indexedmind

par Indexed Mind

(0 avis)
A search engine for finding people, talent, skills and most importantly knowledge hidden inside organizations. Instead of relying on boring documentation which becomes stale as soon as it is published, Indexedmind makes it easy and fun to capture and track knowledge in your Organization. No more "Knowlege Hoarding" and "Inpenetrable Silos". A search engine for finding people, talent, skills and most importantly knowledge inside organizations.
ManIPulate

ManIPulate

par HAL 9000 Systems

(0 avis)
Knowledge management system that makes contract, IP and document management simple. Knowledge management system that makes contract, IP and document management simple.
OmniknowledgeFAQ

OmniknowledgeFAQ

par Acknowledgement

(0 avis)
OmniKnowledge's FAQ system lets your customers quickly find the information they are looking for 24/7. Happy customers, shorter service queues!
Breezio

Breezio

par Breezio

(0 avis)
A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more
Sem.Note

Sem.Note

par SEMYOU

(0 avis)
Manage with sem.Note your notes, easily and comfortably, wherever you are. The intuitive user interface makes a long-lasting familiarization phase unnecessary. The Search-Function enables you to search through all your notes, which ensures that you will definitely find them again. Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud
IntelligenceBank Business

IntelligenceBank Business

par IntelligenceBank

(0 avis)
ntelligenceBank's Knowledge Management platform integrates document & image management, media monitoring, collaboration, custom databases and workflow within a single, easy to use platform. IntelligenceBank enables its users store, manage and share corporate intelligence, staff knowledge and external data from primary sources via RSS feeds and API's. IntelligenceBank is specifically designed to be so easy that end-user training is not required. Full implementation services available. The smart online information management service with document management, custom databases, live data feeds, and workflow.
Wellspring

Wellspring

par Wellspring Worldwide

(0 avis)
Wellspring makes knowledge accessible. Used by 500+ organizations, our web-based software captures, curates, and presents the knowledge you need in an intuitive, efficient way. Accelerate innovation, identify useful technology inside and outside your organization, and better exploit your knowledge assets. Use tools to evaluate opportunities then perform due diligence. Track performance once invested. Build and manage an IP portfolio that serves as a competitive advantage for your organization. Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need.
EVA Netmodeler

EVA Netmodeler

par Inspired

(0 avis)
A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers.
Manzama Intelligence Platform
Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights.
Kaleo

Kaleo

par Kaleo Software

(0 avis)
Kaleos Answer Management application automates Q&A creation from existing documents and your own subject matter experts. Instead of creating yet another tool to learn, we connect to popular applications like SharePoint, ServiceNow, Salesforce, Outlook and many more. We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over.
IQxCloud

IQxCloud

par IQStrategix

(0 avis)
An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution. An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution.
ProudFolio

ProudFolio

par ProudFolio

(0 avis)
An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team.
Blunder

Blunder

par Blunder Solutions

(0 avis)
A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it.
lift

lift

par Agilis

(0 avis)
Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options.
Teamemo

Teamemo

par Teamemo

(0 avis)
Modern wiki software as a service for intranets and knowledge management. Modern wiki software as a service for intranets and knowledge management.
Ascribe

Ascribe

par Ascribe

(0 avis)
Enables Market Researchers, Customer Experience Leaders and Human Resource Professionals make confident decisions Enables Market Researchers, Customer Experience Leaders and Human Resource Professionals make confident decisions
livepro

livepro

par Livepro Australia

(76 avis)
livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents - not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.
FLowlu

FLowlu

par Flowlu

(31 avis)
An all in one business operating system that contains all required tools for efficient business management. Flowlu gives you a birds eye view of everything thats going on. You will be able to take the newest technology and apply it to your company. Our tools let you know what your employees are doing and any problems they are having. You can track every part of your business, from time worked by your team to overall costs, and customer invoices. An all in one business operating system that contains all required tools for efficient business management.
Inteum

Inteum

par Inteum Company

(19 avis)
An innovation management software that streamlines the whole technology supply chain, from IP to monetization. An innovation management software that streamlines the whole technology supply chain, from IP to monetization.
Wix Answers

Wix Answers

par Wix Answers

(15 avis)
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Knowledge Base Software and support your customers.
IBM ECM

IBM ECM

par IBM

(8 avis)
ECM (Enterprise Content Management) puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity. IBM Enterprise Content Management allows businesses to access, analyze, and act on business content.
ClickHelp

ClickHelp

par ClickHelp

(8 avis)
Online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, export to printed formats, a lot of integrations, and more. Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
Zap Desk

Zap Desk

par AvanSaber

(7 avis)
Collaborate on al your customer emails, social media posts, live chats and calls and charm your customers with prompt support. Collaborate on al your customer emails, social media posts, live chats and calls and charm your customers with prompt support.
Lighthouse Desktop

Lighthouse Desktop

par KMS lighthouse

(6 avis)
Lighthouse is a next generation digital knowledge management solution that provides customers and employees consistent and accurate access to knowledge. The powerful search engine & unique methodology creates a dramatic customer experience improvement across all service and sales channels (including self-service interactions chatbots and widgets) by providing customers and service representatives access to information with unmatched accuracy and speed. Lighthouse is a next generation digital knowledge solution that provides customers and employees consistent and accurate knowledge.
Right Answers

Right Answers

par RightAnswers

(4 avis)
RightAnswers is a unique combination of software, knowledge, automation & services designed to help organizations manage/share knowledge to provide an enhanced user experience. The platform, delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to your end-users by combining powerful search, user-friendly interfaces, self-service & best practices. * KCS Verified * Pink Elephant ITIL Certified Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk & customer service agent productivity
Obie.ai

Obie.ai

par Tasytt

(4 avis)
Obie, the first continuous learning bot built for Slack, made by Tasytt Inc, is a fundamentally new way for teams to communicate with their internal knowledge, quickly, at scale. Teams can access their knowledge across multiple sources without leaving the workspaces they spend their time in. It means any new employee can dive into your organizational past and catch up in the future. Obie, the first continuous learning bot built for Slack, is reinventing the way teams communicate with their internal knowledge.
Elqano

Elqano

par Elqano

(3 avis)
Reality is that in top companies, workers still rely in coffee machine conversations to share knowledge and on-board people. Even though, most of them have Document Management Systems, no one is neither using them nor updating them, they are just used to send files that are too big to be attached to an email. Elqano enables any company to become a place where workers are instantly connected to the knowledge they need and where workers leaving the company does not translate into lost knowledge. A knowledge management platform that enables our customers to make the right decisions with the right information.
Dr.Explain

Dr.Explain

par Indigo Byte Systems

(3 avis)
Software for creating on-line manuals, user guides, help files, and support documentation for software products and services. Software for creating on-line manuals, user guides, help files, and support documentation for software products and services.
Lexipol

Lexipol

par Lexipol

(3 avis)
Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content. Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content.
DKM (Dynamic Knowledge Management)

DKM (Dynamic Knowledge Management)

par EKON Modeling Software Systems

(3 avis)
A complete suite of social knowledge collaboration, communication and management Eco-system. A multi-lingual advanced dynamic content building, embedding and interfacing IoT devices (sensors & services), providing management tools with easy to use user experience (UX) and full responsive user interface for web and mobile. Secured designed to provide safe services with added value to our your teams, meeting the needs of a wide verity of businesses. A complete suite of social knowledge collaboration, communication and management Eco-system.
Collections

Collections

par Keeeb

(2 avis)
Keeeb Collections is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. Keeeb Collections is a subscription-based software eliminating redundant business research, reduces costs, and increases productivity.
Oplift

Oplift

par Ocasta

(2 avis)
Oplift is a multi-award winning employee empowerment platform for organisations looking to give their staff the tools and knowledge they need to do the best job possible. It improves business operations, employee learning, compliance, customer security, and employee engagement. Forget about your clunky, outdated learning management system, intranet, excel spreadsheets, emails and paper checklists. With Oplift, one simple platform has everything your staff need all in one place. Employee empowerment platform designed to give your staff the tools and knowledge they need to do their job the best they can.
Knowlocker

Knowlocker

par Knowlocker

(2 avis)
Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing. Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing.
Correlate K-Map

Correlate K-Map

par Correlate

(1 avis)
Correlate's core product is the K-Map, which stands for Knowledge Map. K-Map is by far the easiest way to organize, share, delegate and archive files and electronic information without a need for an Internet connection. The simple beauty of K-Map is that it uses the Windows desktop instead of forcing users to connect into the cloud every time they need to access their data. Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software.
Lean

Lean

par The Lean Way

(1 avis)
Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen. Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen.
Zillable

Zillable

par Zilla

(1 avis)
Zillable is an AI-assisted suite of native collaboration tools for business process automation. With Zillable, teams of all sizes can automate projects and coordinate teamwork to bring innovation full-circle. The suite combines all the productivity tools youre already using - chat, Kanban boards, online document collaboration, cloud storage, note-taking, and more - all in one place. Automate teamwork with an AI-assisted suite - chat, online document collaboration, and boards powered by bots to accelerate innovation.
Contabulo

Contabulo

par Contabulo

(1 avis)
Contabulo's flexible board system combines the best elements of wikis and card-based management tools. Each card can be anything from a simple note, to a task, to a complete wiki article. Use it to keep all of your project data, organizational knowledge, and notes in one place. Simple but flexible board system combines the best elements of wikis and card-based management tools
InstantKB.NET

InstantKB.NET

par InstantASP

(0 avis)
Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area.
CIVER-MANAGE

CIVER-MANAGE

par Civerex Systems

(0 avis)
CIVER-MANAGE is a free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items at a single sheet or canvas. It can be used in a wide range of contexts across multiple industry and application areas (i.e. asset management, strategic planning, document control and operational control). A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items
Question and Answer

Question and Answer

par Quandora

(0 avis)
Quandora fournit des solutions de partage de connaissances de nouvelle génération pour les équipes techniques et les équipes commerciales, ainsi que des communautés ouvertes et des forums de discussion. Le produit phare, Quandora Question and Answer, aide les équipes à capturer, capitaliser et communiquer leurs connaissances exclusives. Solution de partage des connaissances avec analytique, flux d'activité, système de marquage, filtrage des questions, gamification, intégrations tierces
CODIO

CODIO

par Computas

(0 avis)
Solution de collaboration d'équipe basée sur le web, basée sur Microsoft SharePoint, y compris le poste de travail, le tableau de bord des opérations et la gestion des dossiers.
ROK'IT

ROK'IT

par VEDALIS

(0 avis)
RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge. VEDALIS helps you develop and leverage your Knowledge Capital to be more innovative, reduce costs and increase profitability. Because capitalization, dissemination and retention of Knowledge have an impact on every part of the organization, our solutions are designed to meet business needs and deliver immediate results. RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge.
digi-libris Reader

digi-libris Reader

par digi-libris