Logiciels de comptabilisation des appels
Un logiciel de comptabilisation des appels gère le suivi et la facturation des appels téléphoniques, la détection des fraudes et la facturation des entreprises. Il aide les sociétés à contrôler et à gérer les coûts liés à l'utilisation du téléphone et permet de créer une responsabilité pour les ressources télécoms dans les différents services. Il contribue également à éliminer la facturation excessive des fournisseurs en automatisant le traitement des factures. Au sein des entreprises, un logiciel de comptabilisation des appels sert à identifier les ressources télécoms inutilisées et à donner un aperçu des tendances en matière d'appels et de coûts. Voir aussi : logiciel de Telecom Expense Management (TEM).
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Note du produit
- Autre (1)
- Cloud, SaaS, web (35)
- Installation (Mac) (3)
- Installation (Windows) (32)
- Linux/Unix (1)
- Mobile (Android natif) (3)
- Mobile (iOS natif) (3)
- Open source (1)
- Durée d'appel (42)
- Gestion des appels perdus (28)
- Présentation du numéro (38)
- Rapports par extension (41)
- Registre des personnes ayant répondu (28)
- Reporting entrant (45)
- Reporting sortant (47)
- Suivi des appels (37)
- VoIP (8)
- Volume des appels (39)
Le logiciel de comptabilisation des appels Proteus d'Enghouse aide les entreprises à gérer, faire évoluer et optimiser leurs systèmes de communication grâce à une surveillance et à des rapports détaillés sur l'utilisation du système et du trunk, une analyse des coûts et autres KPI. Il peut aider à planifier les migrations technologiques de TDM vers IP ou de PBX vers les communications unifiées et à surveiller les activités frauduleuses ou non conformes. Proteus enregistre également les plateformes vocales des opérateurs, étendant ainsi les avantages de la comptabilisation des appels à la salle des marchés. En savoir plus sur Call Accounting Software Le logiciel de comptabilisation des appels Proteus d'Enghouse aide les entreprises à gérer, faire évoluer et optimiser leurs systèmes de communication. En savoir plus sur Call Accounting Software
Sierra Gold by SAI, helps businesses proactively manage their voice, data and wireless usage and expenses, simply and efficiently. Sierra Gold provides seamless integration of 3rd party data, as well as, implementation and support of global sites for U.S. based enterprises. Managers and end-users can access easy, flexible reports from anywhere, anytime, reducing the workload on Telecom/IT departments. En savoir plus sur Sierra Gold Helps businesses proactively manage their voice, data and wireless usage and expenses, simply and efficiently. En savoir plus sur Sierra Gold
Ils sont conscients que vous êtes occupé ! Il est difficile pour les gestionnaires télécoms/UC de se concentrer sur des projets importants avec un obstacle constant de questions de reporting. Calero VeraSMART vous aide à combiner, simplifier et partager le téléphone fixe, cellulaire et autres données commerciales. Traiter rapidement les questions de sécurité, de productivité, les documents juridiques/RH, la rétrofacturation et les demandes d'optimisation. Cette solution filaire est compatible avec Avaya, Cisco, Microsoft Lync ; cette solution sans fil gère AT&T, Sprint, T-Mobile, US Cellular. Évolutif, extensible, SaaS ou prémisse. En savoir plus sur VeraSMART Outil de création de reporting permettant d'économiser du temps pour les gestionnaires télécoms/UC occupés - aide à combiner, simplifier et partager les lignes fixes, cellulaires et autres données commerciales. En savoir plus sur VeraSMART
Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card. En savoir plus sur PhoneBurner Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. En savoir plus sur PhoneBurner
FluentStream enables your company to efficiently allocate telecom resourcesby providing real-time call statistics and enhanced reporting with call queues. FluentStream has reinvented business phone systems. When features like voicemail and call forwarding are so easily accessed, its clear that FluentStream is transforming business communications. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. En savoir plus sur FluentStream FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. En savoir plus sur FluentStream
Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail, voice broadcast and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel. En savoir plus sur Ytel Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care. En savoir plus sur Ytel
FCS Gateway permet à la chaîne hôtelière ou au propriétaire de regrouper sous un même toit différents hôtels avec différents systèmes PMS, PABX et autres systèmes tiers, sans avoir à se préoccuper des exigences et de la gestion d'une interface complexe. Le travail d'intégration complexe est ainsi rationalisé. En savoir plus sur FCS Gateway Une solution de passerelle complète pour fournir des données d'invité, la comptabilisation des appels, la facturation et une large gamme de hub d'interface En savoir plus sur FCS Gateway
CASH+ Call Accounting is designed and developed by Hansen Software Corporation. CASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more! From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries. Install CASH+ onsite at your office for powerful reporting. En savoir plus sur CASH+ Call Accounting Software Telecommunications reporting software allows you to report on incoming, outgoing, local & long distance calls from your phone system. En savoir plus sur CASH+ Call Accounting Software
Comptabilisation des appels, gestion du trafic et analyse avec un reporting précis. Application SaaS ou Customer Premise pour Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, 3Com ou autres. Comptabilité et gestion du trafic et d'analyse avec un reporting précis.
Le système contient des produits et des modules étendus qui enrichissent le système avec des caractéristiques et des fonctionnalités pour les besoins standard et professionnels. * Connectivité série en temps réel, IP LAN/WAN pour collecter des données CDR * Sites multiples * Outils de reporting * Intégration Active Directory * Reporting par e-mail * Tarification multiple * Sans alarme de données * Sauvegarde * Gestion des quotas * Détection des fraudes Solution puissante pour la gestion, l'intégration, la facturation et le contrôle des appels vocaux.
Logiciel qui assure la surveillance des coûts, la détection des fraudes, la génération de rapports et les fonctionnalités de planification des rapports par e-mail. Logiciel qui assure la surveillance des coûts, la détection des fraudes, la génération de rapports et les fonctionnalités de planification des rapports par e-mail.
Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions Product of choice for Fortune 500 companies across Asia Pacific and worldwide Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions
ABS 100 provides a low cost high performance CDR Processing, Billing, and Call Accounting System that Rates Wholesale, Departmental, Carrier, and Retail CDRs while also providing Network Optimization, Carrier Management, and Profit/Loss reports. The ABS 100 system also generates LCR Routing Data. It can compare multiple Carrier Rates and is a great platform for Wholesale Billing and Agent/Reseller Re-Billing. CDR Processing System for high volume Wholesale Billing, as well as: Auditing, Comparisons, Reports, Optimization, and Analysis.
Collect, verify and report on anomalies on a daily basis and deliver a file to the client for import to their system or storage. Collect, verify and report on anomalies on a daily basis and deliver a file to the client for import to their system or storage.
Enghouse Networks acquires, integrates, develops and deploys pioneering technologies that deliver strategic value for our customers and partners around the world through: Revenue Management & Protection Mobile Value Added Services Network Security, Control & Routing Automation Revenue Generation Service Quality Improvement with OPEX Reduction Enghouse Networks acquires, integrates, develops and deploys pioneering technologies
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM). ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments. PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources. Web-based solution for call accounting, management and control of your telecom expenses and productivity.
Shadow CMS Enterprise is a scalable unified communication management application that consolidates communication data to highlight communication facility usage. Communication management is now a multi-pronged approach that combines statistics from various facilities to identify billing irregularities, misuse, bottlenecks, inactivity and productivity loss. Shadow CMS consolidates call detail, voice mail, auto attendant, ACD and mobile data to provide concise communication facility usage. Provides the necessary tools to forecast, monitor and allocate communications management expenses.
VXTracker manages the technical & financial performance of your voice network. Multiple, authorized users can access the system from any browser, and scheduled delivery to email addresses means better distribution of reports and less demand on the system administrator. VXTracker uses a powerful SQL database that provides lightning fast processing of high call volumes from multiple locations. Multi-million call record reports are produced in seconds! Optional modules include Cell Phone reporting. Real-time monitoring and reporting for your entire voice network including VoIP.
Telesoft is the trusted partner in Telecom Expense Management (TEM) software and services. For more than 25 years, Telesoft has worked with clients to reduce fixed and mobile telecom spend to improve their bottom lines. Choosing to work with us will prove to be one of the easiest, yet most lucrative strategic decisions you can make. It's hard to go wrong with proven solutions that generate significant savings. Web-enabled solution that helps with cost allocation, expense tracking, inventory and chargeback.
Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel. Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.
Aradial products include a full-featured Converged Billing and AAA servers (RADIUS and Diameter). Aradial provides excellent performance and technological superiority. The solution offers billing integration for ISP, Wimax, LTE, Mobile and VoIP, HotSpot, wireless access, WiFi, WISP, ASP and mobile operators. Aradial's web-based interface ensures easy connectivity from anywhere and is coupled with a state server that allows you to know exactly what is happening in the network, in real time. Billing integration for ISP and VoIP, HotSpot, Wireless Access, WiFi, WISP, ASP, Wireless LAN and Mobile operators.
WinCall suit l'ensemble de vos sites domestiques et internationaux, quel que soit votre type de système PBX (analogue, numérique ou IP), tout en vous offrant le meilleur service client sur le marché. WinCall simplifie le processus de refacturation interne, identifie les utilisations frauduleuses de systèmes PBX payants, améliore la productivité des employés et recueille des données d'utilisation pour vous aider à prendre des décisions informées en ce qui concerne la planification de votre réseau de télécommunications. De plus, l'intégration des répertoires élimine le travail laborieux de mise à jour de votre base de données ou de votre répertoire de comptabilisation des appels. La solution logicielle de comptabilité WinCall automatise le travail des AMC et le reporting, tout en fournissant un support client hors pair.
Advanced browser based call accounting software for all business. Suitable for all vendors inc Cisco telephony, Avaya, NEC. Advanced browser based call accounting software for all business. Suitable for all vendors inc Cisco telephony, Avaya, NEC.
Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom PBXDom Call Reporting & Analytic Service for major Business Phone System
Advanced call accounting and analytics with unlimited display boards. It's a true enterprise solution, allowing you to handle the more complex call routing and handling often found only on larger or more complex sites. Regardless of how your business is structured, whether it's a large centralised site or an entire network of interconnected sites spanning the world, TIM Enterprise provides a single, centralised facility that allows you to manage your comms. Advanced Call accounting and analytics package with a deceptively simple user interface.
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment. OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more
Integrates all management functions into a single product. From call accounting and billing to complete service order and trouble ticket provisioning, status and reporting. Manages call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.
Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis. Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.
CDR Call Reporting for Cisco is now easier than ever with Variphy. Report on all inbound / outbound CDR calls by end users, department, hunt group, and DN. Quickly find out who dialed 911, how many calls went into help desk, or calculate cost for international calls. Cisco CDR Reporting allows you to report on any CDR calls in your UC.
InCharge Unified Call Management is a powerful web based reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 100's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered. Easy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. Avaya, Cisco, Mitel), Avaya DBA compatible Easy to use powerful Web based reporting that captures, and reports on all CDR data from multi vendor, traditional and IP PBX systems.
Trisys provides easy-to-use, cost effective business intelligence tools for both on premise & hosted telephone systems, compatible with virtually any telephone configuration. We offer solutions ideal for any industry that are scalable to evolve with your business needs. Tapit NOVA is an innovative call accounting system that produces valuable reports from your companys telephone activity. From SMB to enterprise levels, our capabilities help your company run resourcefully & increase revenue! Increase employee productivity, better manage personnel, ensure great customer service and compliance plus uncover additional revenue!
Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler ($375.00 & up) . Call Accounting Mate is an industrial strength, fast and reliable call accounting software package for monitoring & reporting telephone call activity. It can be deployed in any enterprise inc. hospitality, retail, government, professional firms, banks & universities. This telemanagement solution will pinpoint charges, highlight misuse & increase productivity. Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler.
Real-time processing & reporting of all voice enabled devices. 100% automation of all features with LDAP synchronization and alarming. Captures data CDR from IP PBXs, call managers, IVR systems with reporting & traffic analysis. Full directory service integration.
Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format
TIM4biz Cloud Call Accounting removes the headaches that are associated with legacy call accounting software and telephone expense management. Flexible n-tier call costing with free, capped, flag fall, grace period, flat cost and per charging interval supports most countries All the major components of the system including database server, web server, report and alert servers are installed at the TIM4biz datacenter and are automatically backed up and maintained by TIM4biz staff. TIM4biz Cloud Call Accounting removes the headaches that are associated with legacy call accounting software and telephone expense mana
Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost
Features include old call logs management, call detail report generation, and NADP compliance for all types of communications tracking. Features include old call logs management, call detail report generation, and NADP compliance for all types of communications tracking.
Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces a partnership with TrustSphere, the recognized market leader in relationship analytics, to create a joint platform that combines Avotus big data capture capabilities with TrustSpheres advanced social network analytics technology to form a market-leading relationship analytics platform that extends beyond email and throughout the full Unified Communications (UC) platform. Avotus combines its big data capture and reporting capabilities for Unified Communications with TrustSpheres advanced analytics tech.
PBX Call Tarifficator helps to Track all outgoing and incoming calls to employees. Maintain archives for any time period. Allocate phone usage costs to employees and departments. Optimize PBX system configuration (determine if some outside lines are overloaded or underused). Control PBX system abuse. Check all information about suspicious calls. Print bills for the customers. Verify toll call bills from the phone company. Reduce non-business phone usage. Track all outgoing and incoming calls to employees and maintain archives for any time period.
MAF ICIMS provides 360-degree insight into the use of your Unified Communications. Information can be viewed via the simple self-configurable and user friendly dashboard or via the extensive reporting. MAF ICIMS provides insight in all aspects of Unified Communications: Voice, Video, Instant Messaging, Conference Calls, File transfers and Shared applications. Analyze and reduce costs, monitor call quality, plan your capacity, protect yourself against high consumption and abuse. Monitoring, Analytics, Rapportage en Recording voor Unified Communications
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. CTI for Sales & Contact Center - Improve Customer Experience & Productivity
NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items. Call Accounting Service provides the key management information you need to administer your telecommunications environment.
Are you looking for an innovative Call Accounting solution to increase productivity and lower costs? Call SWEET! is your total communications solution! Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large. Call accounting solution with feature-rich qualities that allows small and large businesses to increase productivity and lower costs.
PABXSoft Telephone Management software provides business managers with the information they need to improve customer service, raise performance standards, identify fraud, and cut operating costs. PABXSoft is a simple and reliable PBX/Key System call management and billing software at less than half the market price. PABXSoft is used in every industry category and in over 80,000 businesses, large & small, World-wide. Simple and reliable PBX/Key System call management and billing software at less than half the market price.
All-in-one, professional call accounting software. Designed to be easy to use and learn i.e. reports consists of data leafs (i.e. box icons) with summary figures which can be double clicked to open sub-report or detailed tables (i.e. Minimal data entry required). 14 regular Reports, 63 2D/3D Bar chart reports, Database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status .... All-in-one, call management and accounting professional communication software. Designed to be easy to use with many functionalities