---
description: BMC Helix ITSM : qu'en pensent les utilisateurs ? Lisez les avis clients sur BMC Helix ITSM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Logiciels similaires à BMC Helix ITSM](https://www.capterra.fr/alternatives/164195/remedy-it-service-management)

# Produits similaires à BMC Helix ITSM

Canonical: https://www.capterra.fr/alternatives/164195/remedy-it-service-management

> Découvrez les meilleures alternatives à BMC Helix ITSM. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshservice** — 4.5/5 (751 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.fr/software/132997/freshservice)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **Atera** — 4.5/5 (449 reviews) — Atera is the ultimate all-in-one remote IT management solution for MSPs, IT consultants and IT departments. Try Atera for free today\!
   - [Afficher le profil](https://www.capterra.fr/software/144309/atera)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/144309/164195/atera/vs/remedy-it-service-management)
3. **NinjaOne** — 4.7/5 (294 reviews) — NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion.
   - [Afficher le profil](https://www.capterra.fr/software/165889/ninjaone)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
4. **Iru** — 4.9/5 (487 reviews) — Gestion des appareils Apple nouvelle génération pour macOS, iOS, iPadOS et tvOS
   - [Afficher le profil](https://www.capterra.fr/software/181954/Iru)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/181954/remedy-it-service-management/vs/Iru)
5. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP Inventory fournit une solution de gestion des stocks pour les données matérielles et les systèmes d'exploitation.
   - [Afficher le profil](https://www.capterra.fr/software/175522/acmp-inventory)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/175522/remedy-it-service-management/vs/acmp-inventory)
6. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Un outil qui permet de déployer des correctifs logiciels et des mises à jour simultanément sur plusieurs ordinateurs Windows.
   - [Afficher le profil](https://www.capterra.fr/software/174535/pdq-deploy)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
7. **Wasp Asset** — 4.5/5 (376 reviews) — Une solution de gestion des biens de pointe pour les organisations de toutes tailles qui cherchent à simplifier la gestion des actifs.
   - [Afficher le profil](https://www.capterra.fr/software/80853/assetcloud)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
8. **N-central** — 4.2/5 (253 reviews) — La plateforme de gestion et de surveillance à distance N-able® N-central® est conçue pour simplifier la gestion des réseaux informatiques complexes.
   - [Afficher le profil](https://www.capterra.fr/software/13803/n-central)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/13803/164195/n-central/vs/remedy-it-service-management)
9. **ITM IT Asset Management** — 5.0/5 (40 reviews) — Logiciel web de gestion d'actifs qui aide à surveiller et à gérer les actifs du réseau.
   - [Afficher le profil](https://www.capterra.fr/software/148102/asset-management)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/148102/164195/asset-management/vs/remedy-it-service-management)
10. **IT Glue** — 4.6/5 (340 reviews) — IT Glue est une plateforme de documentation primée, qui aide les fournisseurs informatiques à réduire considérablement le temps passé à rechercher des informations.
    - [Afficher le profil](https://www.capterra.fr/software/170401/itglue)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/170401/remedy-it-service-management/vs/itglue)
11. **SysAid** — 4.5/5 (520 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.fr/software/107225/sysaid)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/107225/164195/sysaid/vs/remedy-it-service-management)
12. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
    - [Afficher le profil](https://www.capterra.fr/software/121317/teamdynamix)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
13. **ServiceNow** — 4.5/5 (350 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.fr/software/152871/servicenow)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/152871/164195/servicenow/vs/remedy-it-service-management)
14. **EZO** — 4.6/5 (1544 reviews) — Un logiciel de gestion du cycle de vie des actifs conçu autour de vos besoins en gestion des biens. Amortissement, codes-barres, etc. Essai gratuit \!
    - [Afficher le profil](https://www.capterra.fr/software/124047/ezofficeinventory)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
15. **BlueTally** — 4.6/5 (80 reviews) — Prenez le contrôle de vos ressources et dites adieu aux feuilles de calcul. Gratuit jusqu'à 50 actifs. Essayez la version d'évaluation dès maintenant.
    - [Afficher le profil](https://www.capterra.fr/software/1022846/bluetally)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.fr/compare/164195/1022846/remedy-it-service-management/vs/bluetally)

## Catégories connexes

- [Outils ITSM](https://www.capterra.fr/directory/30676/itsm/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.fr/directory/30672/it-service/software)
- [Logiciels de gestion des ressources informatiques](https://www.capterra.fr/directory/30077/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.capterra.fr/directory/32623/it-ticketing-systems-software/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.fr/alternatives/164195/remedy-it-service-management)
- [Afficher le profil du logiciel](https://www.capterra.fr/software/164195/remedy-it-service-management)

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| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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